What evidence can you share that demonstrates the impact of the engagement?
Their service is superb and the quality of the deliverables has always been extremely high. There are very few significant bugs, but that’s inevitable. Overall, the code, architecture, design, and build of the product are all top-quality. The UI and core infrastructure are sophisticated.
The platform has helped us grow significantly. We just signed a global resell deal with a very large vendor. Imaginary Cloud’s delivery has helped us win millions of pounds worth of contracts. Their team is intrinsic to our success.
How did Imaginary Cloud perform from a project management standpoint?
We use an agile methodology and have very efficient development operations. What’s more, communication is always quick. Our teams mostly collaborate through GitHub and Slack. We’ve never had problems with language barriers or documentation. They deliver on time and help in our design and feedback.
What did you find most impressive about them?
They’re equally as capable as some of the biggest development names out there. Imaginary Cloud is a true partner, and we see them as part of our team. We don’t have any issues whatsoever.
Are there any areas they could improve?
The only thing we ought to be demanding of them is more resources because we’re growing so rapidly. We see them as a key part of our team going forward. They’re cost-effective for their capability and we’re hoping they can scale with us.
Do you have any advice for potential customers?
Make sure you understand what project management methodology you want to use. We’ve created a great agile mechanism of working with Imaginary Cloud, but every company is different. Treat them at arms-length if you will, but I suggest having them as your informal internal development team.