What was the scope of their involvement?
R1: Initially, they conducted a discovery phase to identify our challenges, understand our problems, and set goals. Their account manager and CTO conducted a high-level review of the project to define the scope and assemble a team of qualified developers.
Together, we were able to produce strong solutions and ramped up our development efforts. Rather than just dictating technical tasks or just handing them problems to solve, it was a collaborative effort between both parties. We also engaged their design and QA testing team.
R2: I worked directly with the developers to build the web app. One of our objectives was to be accessible on a wide variety of desktop and mobile devices. However, due to time constraints on our side, we couldn’t invest in full-native development and opted for a mobile responsive design instead. That way, we could still deploy the site in the App Store down the line.
The platform itself allows users to sign up, book coaching sessions, reserve tennis courts, and invite friends. We’ve also included a subscription payment system, which lets users pay a flat rate for a certain number of bookings.
What is the team composition?
R1: In the beginning, we worked with their account manager and CTO to scope out the project. From there, we coordinated with their developers, designers, and QA testers.
How did you come to work with STX Next?
R1: Going into this project, we reviewed several candidates, including STX Next. As we’ve mentioned, we wanted a partner that could provide a long-term, sustainable development program rather than just taking on a specific piece of work.
R2: Out of all the vendors we evaluated, STX Next came with several recommendations. I interviewed each developer individually, giving an hour-long technical review to test their capabilities. I was impressed by STX Next's performance. They scored highly on the technical side and demonstrated strong soft skills, so we felt comfortable moving forward with them.
What is the status of this engagement?
R1: The initial build lasted from February–July 2018, but we’re currently in between development phases. They were able to effectively get the platform to an MVP stage, so we’re still able to run pilots and gain user feedback. However, from a business and marketing viewpoint, we’ve decided to pause the project for the time being. We would prefer to continue understanding our users and prioritizing next-level features before launching the app.