What evidence can you share that demonstrates the impact of the engagement?
We wouldn’t have been able to launch the app as quickly without Tallium. We had a third party review the code and it passed with flying colors, from both a security and an aesthetic point of view.
It was a fairly complex product. We have licenses in the UK, Malta, and Uganda, so there were quite a few complex requirements on how we could operate in terms of the technical, infrastructure, and security sides. Tallium are willing to help us succeed in getting stuff done.
How did Tallium perform from a project management standpoint?
The relationship has worked really well. They deliver on time, as requested, and they remain open to changing requests during the process. We’re detail-oriented people, and it’s worked out.
We communicated quite often. I coordinated the effort from the product side, and I called them more than once a day. We also used sharing tools; for example, I'd specify something in Jira, and they’d make it happen.
What did you find most impressive about them?
They’re really agile—the product requirements changed often, and we worked in a scrum methodology. From a sprint perspective, we managed to change most of the scope, while still keeping our eyes on the product that we wanted to deliver. They handled significant changes across a huge project. The way they kept track of all the small details was impressive.
They ask the questions that need asking and fully understand what is required, which keeps costs down. It’s really good relative to our market, but also to other markets, in terms of value.
Are there any areas they could improve?
We’ve had discussions along the way and have given them feedback on where they needed to improve. They’ve been keen to take that feedback and have made all the fixes requested. For example, we weren’t performing as well on Android as we were on iOS, and there were some delays solving this. They put together a team that helped us catch up.
Do you have any advice for future clients of theirs?
I would definitely recommend them. They can take on customers who know exactly what needs to be done and want to go down to the nitty gritty of all the details, as well as more vague projects. They can deliver either web- or app-based platforms.