Outsource smarter.

Bronze
VERIFIED

Arcanys is a Swiss technology company specialized in building dedicated teams of highly-skilled developers for startups and established businesses in need of robust software solutions, fresh Internet business perspective, and a reliable execution of their vision.

Run by a team of successful entrepreneurs, our software outsourcing center in the Philippines provides project-ready tech experts that work in full compliance with your needs and objectives.

We have a successful decade-long track record in helping businesses with SaaS and IoT products design, prototyping, and development (200+ SaaS products to our credit), and take a personal approach to every customer and project—bringing in transparency, technical expertise, and a great attention to detail. We pride ourselves in providing very talented and dedicated teams of developers, designers, and testers who have the necessary technology stack to build fast, impactful, and reliable cloud-based software solutions.

 

In short, our services are the following:

• Full-time dedicated teams (software development, testing / QA)

• Web and mobile applications development and testing

• 24/7 AWS & customer support

• Business Analysis & UI/UX design

• Machine Learning, Artificial Intelligence & Data Science

 

Learn more about our projects: http://www.arcanys.com/docs/Arcanys_Portfolio.pdf.

 
$100,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2010
Show all +
Cebu City, Philippines
headquarters
other locations

Portfolio

Key clients: 
General Electric Korea, Enfo, RateMyAgent, Payment Logic, Register Now, Patienteer, Institutional Investor, BNP Paribas, FieldWiz, Spinetix, Citilog, Buhler Group, Manta Ray Consulting, Nagra Kudelski, Honda, L'Oreal, Novartis, Think it Twice, Tiqqe,      
Enfo - Nordic IT solutions company enabling data-driven and holistic business transformation Image

Enfo - Nordic IT solutions company enabling data-driven and holistic business transformation

The challenge

Enfo is a Swedish IT company that specializes in utilizing cutting-edge technology in software integration solutions for businesses. They acquired e-man, another Swedish tech integration specialist, in 2016. Before becoming part of Enfo, e-man decided to come up with a strategy that would enable them to bring prices down while retaining their standards of quality. To accomplish this, they

set their sights on finding a highly reliable and competent outsourcing partner.

Our approach

Highly confident that we can provide the right support to the e-man team, Arcanys began the partnership with 1 Java developer. Before long, they grew to become a 12-man development team that builds applications from scratch on both frontend and backend. Today, the team has 16 developers that continue to provide software development solutions as well as 24/7 AWS support to the Enfo team.

Technologies

PHP, Angular, Javascript, Hibernate, Spring framework, Spring Boot, Play framework

Project status

Since January 2012
23 full-time developers
6 full-time AWS SysOps
9 full-time Microsoft SysOps 1 project coordinator

PaymentLogic - A payment platform that enables business payments on your credit card Image

PaymentLogic - A payment platform that enables business payments on your credit card

The challenge

PaymentLogic is a payment platform that allows Australian enterprises to pay for their business expenses on their credit cards and, at the same time, earn reward points and make them eligible for interest-free periods. As the app was taking off, they needed to ramp up their team, but they still had limited resources.

Our approach

Needing to ramp up quickly

but with limited funds, Arcanys supplemented their team with 2 full-time .NET developers to work on the payment platform at a fraction of the cost. Arcanys developers seamlessly worked with their team on making improvements, implementing new features, and also upgrading the entire system to MVC.

Technologies

.NET (Ninject)

Project status

Since November 2016
5 full-time developers
1 business analyst

RegisterNow - Engaging and professional easy-to-use registration forms Image

RegisterNow - Engaging and professional easy-to-use registration forms

The challenge

RegisterNow is an Australian online registration company that enables event organizers, clubs, associations, and universities to easily manage data from e-registration forms. Growing at a fast rate, the project needed to revamp its UI and also ramp up their tech team. However, they had limited funds and were quite new to outsourcing.

Our approach

Given a

detailed scope of work and a timeline, RegisterNow started with 2 Arcanys .NET developers to work on a proof of concept during the initial 2-week risk-free trial. The Arcanys team upgraded their 13-year old system to a newer architecture, implementing the latest technologies and frameworks. Their CTO reviewed the work and was so impressed that he also hired Arcanys devs for his other project Payment Logic.

Technologies

.NET (AutoMapper, EntitySpaces, Ninject, Web API, xUnit), MVC 5, Azure Cloud, MS SQL, AngularJS, Bootstrap

Project status

Since August 2016
5 full-time developers 1 full-time QA
1 part-time QA
1 senior architect
1 business analyst

Think it Twice - Luxury corporate training specialist Image

Think it Twice - Luxury corporate training specialist

The challenge

Founded in Hong Kong in 2014, Think It Twice is a digitalized training platform specifically designed for professionals working in the luxury retail industry. Wanting to develop and implement new features, update their CMS, and maintain their mobile apps (both in Android and iOS), they were looking for a solid tech team that comes at a cost-effective plan to seamlessly collaborate

with.

Our approach

To respond to their search for the right tech partner with a robust IT experience, we initially deployed one mobile developer to update their app and create new features for it. Later on, they decided to transfer their system to AWS serverless and hire more full-time developers. The team accordingly adapted to the changes and now, not only is our team managing the entire project but Arcanys is also investing in it.

Technologies

Android, iOS, Python, Django, AWS, Swagger UI, Apache2, Bitbucket, Pipelines

Project status

Since January 2017
1 part-time CTO
1 full-time lead architect 4 full time developers
1 part-time QA

NZ Funds - Auckland-based financial and investment advisor Image

NZ Funds - Auckland-based financial and investment advisor

The challenge

Founded in 1988, NZ Funds is a privately owned wealth management firm in Auckland that specializes in providing expert financial and investment portfolio advice to New Zealanders. Looking for ways to speed up the development of new features, they wanted to expand their team but struggled to hire developers.

Our approach

Fully prepared to dive in and lend a

hand, Arcanys deployed 2 developers to augment the NZ Funds’ in-house team. They worked on a proof of concept that convinced NZ Funds that they are more than capable of handling the tasks at hand. Now, the team is developing more new features for the application. Since hiring the team, they have added 1 more developer to work on another project and is planning to add a tester as well.

Technologies

.NET, Azure (Service Fabric), Knockout.js, SQL server, Apache Cordova

Project status

Since December 2017 3 full-time developers

Reorg Research - Financial market intelligence and analysis Image

Reorg Research - Financial market intelligence and analysis

The challenge

Reorg Research

Reorg Research is a provider of breaking news, updates, and other relevant data and insights in the finance industry for subscribers across Europe and the U.S. Wanting to implement new features for their web apps and more support for their systems, they needed to extend their tech team and was looking for an outsourcing partner in the same time zone as their

headquarters in Hong Kong.

Our approach

To effectively ramp up the Reorg Research in-house team, we deployed 2 full-time developers to work closely with their CTO. In a collaborative effort, the team was able to implement new features on the web apps, fixed bugs on the legacy systems, and even contribute some improvement suggestions to benefit the entire project.

Technologies

Laravel, MySQL, MongoDB, JQuery, MomentJS, UnderscoreJS, BackboneJS

Project status

Since July 2017
2 full-time developers

RateMyAgent - Top real estate agent ratings and statistics website Image

RateMyAgent - Top real estate agent ratings and statistics website

The challenge

Launched in 2014, RateMyAgent is a review platform that provides verified ratings and statistics of real estate agents so buyers and homeowners can find the best agent that fits their needs. Wanting to expand their startup venture, they were looking to ramp up their in-house team with reliable experts without going through the hassle of hiring the candidates themselves.

Our

approach

Eager to lend assistance, Arcanys initially deployed 2 developers to RateMyAgent. Soon after that, they added 3 more developers, and together they worked on various microservices for RateMyAgent. To date, the team has worked on 5 microservices in all, 1 of which was developed from scratch and 2 has been successfully launched. In addition to that, they also hired a team of customer support experts to address client concerns. Highly interested in continuing the partnership, they’re planning on further expanding the team by the end of the year.

Technologies

ASP.NET MVC, ASP.NET Core
(with C#), Entity Framework,
Visual Studio 2017, MS SQL 2016, MySQL, Angular, AngularJS + React, React Native

Project status

Since May 2018
5 full-time developers
1 part-time developer
11 full-time customer service agents

 

FieldWiz - Innovative wearable tech for optimizing sports performance tracking and analysis Image

FieldWiz - Innovative wearable tech for optimizing sports performance tracking and analysis

The challenge

FieldWiz is a wearable tech that collects physical performance data and analyzes the metrics for optimizing training and strategy, especially in team sports such as football. Simply collecting data, however, doesn’t automatically help athletes and coaches improve their game. FieldWiz also needed an intuitive, user-friendly interface so its users can easily interpret and efficiently

leverage the collected data.

Our approach

Impressed by what the FieldWiz team has already accomplished, and believing in the startup’s great potential, Arcanys decided to invest in the venture as part of our reactor program, Arcanys Labs, with software development time. We built a dedicated team with 3 developers, along with the expertise of our senior web architect, to work on the project’s web application, giving it an intuitive and user-friendly interface.

Technologies

PHP, AngularJS, Fuse, Lumen

Project status

Since May 2016
2 full-time developers 1 part-time QA
1 project coordinator 1 senior architect
1 designer

AED Global - An innovative residential building component and manufacturing solutions startup Image

AED Global - An innovative residential building component and manufacturing solutions startup

The challenge

AED Global is a startup in that specializes in innovating construction component and manufacturing solutions for building prefabricated homes both in Australia and other countries. Requiring a prototype to present to investors, the startup founders initially needed an expert to design the software UI mockups.

Our approach

From conception to development, the

Arcanys team was more than happy to lend a hand in this inspiringly innovative project. Initially only rendering the digital wireframes for them, Arcanys was later on asked to deploy 2 full-time developers, 1 QA, and 1 part-time project coordinator to help build the AED Global Factory application from scratch. Currently, the team is focusing on building the startup project’s MVP.

Technologies

Angular 6, FeatherJS, MongoDB, ThreeJS, NodeJS, Loadash, Fuse Admin Boilerplate, NGRx Store, MomentJS

Project status

Since June 2018
2 full-time developers 1 part-time QA
1 project coordinator 1 senior architect
1 designer

Reviews

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Software Development for Registration Platform

"The Arcanys employees are some of the happiest that I've experienced."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2016 - Ongoing
Project summary: 

Arcanys developed a platform for a registration company. Their team was responsible for building the platform in .NET and adhering to PCI compliance processes.

The Reviewer
 
11-50 Employees
 
Melbourne, Australia
Matthew Bisset
Director, Register Now
 
Verified
The Review
Feedback summary: 

While the development is ongoing, the client has been able to expand their customer base at an accelerated rate. Arcanys is personable, communicative, and organized. Their team delivers quality work through constant feedback cycles and technical expertise. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Register Now is a SAAS company providing Event Registrations for mass participation based events in the Australiasia region. I am the owner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arcanys?

Arcanys was initially hired to supplement our internal development team.

What were your goals for this project?

Our goals were twofold - to attempt to build our team in a cost-effective manner with talented people, and to gain access to other technical resources on an as-needed basis.

SOLUTION

How did you select this vendor?

We developed an initial 'test' project that we sent to a number of potential providers that we had shortlisted. We agreed on payment and time frames with 4 providers to complete the project. Not only did the Arcanys team take the time to understand the brief, but they completed it ahead of schedule and provided shippable code that we were able to implement into our platform immediately.

Describe the project and the services they provided in detail.

The project is an ongoing one where the technical resources Arcanys provides are working on our core platform offering. We build in dot net have had very high information security and PCI compliance processes which the team has been able to work comfortably within.

What was the team composition?

We have a number of developers, architects, BA and QA's at Arcanys working with us on an ongoing basis. The team works closely with the product team in based in Australia on a daily basis. After some good successes with Arcanys, we have gradually increased our team size with Arcanys and are likely to continue to do so.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Register Now was struggling to find talent at a reasonable rate. We have managed to do that with Arcanys. This has allowed us to concentrate local resources on building the business and growing our customer base which we are doing faster than ever.

How was project management arranged and how effective was it?

We use Azure DevOps to manage our backlog and releases. Our communication is constant and we utilize Slack for internal chat and Google Hangouts daily standups and video calls as required. We find the brief daily stand up at the start of the day to be a very effective way of keeping the team on track.

What did you find most impressive about this company?

We have had no turnover with the team we have been building with Arcanys over three years. This is a testament to the management team's efforts to provide an extremely positive workplace for the employees. The Arcanys employees are some of the happiest that I've experienced.

Are there any areas for improvement?

We constantly review our processes with our team at Arcanys and have found the team very responsive to this process. Time zones can prove an issue occasionally, especially during daylight savings, however, on request the team have been willing to adjust accordingly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Support for Financial Media & Technology Company

"I’ve been impressed by their ability to learn new technology on the fly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2017 - Ongoing
Project summary: 

Arcanys provides developers for a financial media and technology company. The team works on a variety of different projects using Laravel, MySQL, MongoDB, ElasticSearch, and Vue.js.

The Reviewer
 
51-200 Employees
 
New York City, New York
Rich Jones
CTO, Reorg
 
Verified
The Review
Feedback summary: 

The team from Arcanys is helping to facilitate a seamless launch of a new internal workflow tool. To mitigate a substantial timezone difference, the developers from Arcanys send daily progress updates via Slack. Customers can expect a flexible and collaborative partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the CTO at Reorg, a financial media, data, and technology company. We have an editorial team that writes about complex topics within the legal and finance world. We also have a technology platform that houses the content that are editorial team writes and several database and workflow tools that our clients use. We offer a variety of products that cover a wide range of needs, including distress debt, bankruptcy, mergers and acquisitions, pharmaceutical patent litigation, and other complex topics that investors, lawyers, and financial institutions would be interested in.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

We have an in-house development team that’s part of a larger technology team. We’ve also had an outsourced team in Ukraine since the inception of the company. We were looking to add another set of developers to broaden the kinds of projects that we could work on. Also, from a geographic perspective, we wanted to give ourselves a footprint in Asia to have somewhat of a 24-hour operation going.

SOLUTION

What was the scope of their involvement?

We treat our three developers from Arcanys as an extension of our in-house team. We don’t siphon them off to certain projects, and there’s no middle person that manages communication between our outsourced developers and our in-house team. Our in-house team gives them a variety of tasks, from small bug fixes to large, multi-month projects.

Most of their work has been done in PHP using the Laravel framework. They also use MySQL for work on our primary database and MongoDB for larger data sets. They’ve helped with implementing ElasticSearch on our frontend search function, as well as development in Vue.js for the frontend framework.

What is the team composition?

The team is composed of three full-time developers. We have a person here who directly manages those three developers.

How did you come to work with Arcanys?

I did a pretty extensive search and worked with a firm that matches companies with outsourced developers. I was introduced to several different firms and did interviews with the people that I'd be working with at those firms. I happened to find Arcanys outside of that.

I was looking at and doing interviews with a bunch of different firms, and Arcanys was the one that stood out the most. I gave each potential developer a test, and Arcanys scored better than everyone else. Also, from a communication perspective, they were really good. 

How much have you invested with them?

We’ve invested about $300,000.

What is the status of this engagement?

We started working with them during July 2017, and the relationship is currently ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any quantitative evidence, but we’re in the process of releasing a large project that they’ve been working on. It’s an internal workflow tool that they built for us. So far, the launch has been going very well, and I consider that a testament to the great work that they put into the project.

How did Arcanys perform from a project management standpoint?

The person on our team who manages their developers is a developer himself, so communication tends to be very good. They’re much more responsive than other outsourced teams that I’ve worked with, and that helps quite a bit. The time zone difference is challenging, especially for the person on our team who manages them, but they have regular calls and use Slack to stay up to date.

Usually, the developers will send a nightly update describing what they did during the day. That way, we know exactly what they did for us each day. Most of this communication happens over Slack, which has worked very well for us.

What did you find most impressive about them?

I’ve been impressed by their ability to learn new technology on the fly. From what I know, Arcanys is a great place to work, and it seems like they heavily invest in their employees. This shows in the work product that they provide.

Are there any areas they could improve?

I don't think so. Their work is generally very, very good. The toughest part is probably the time zone, but I'm not sure that there's any viable solution there. We’re figuring out ways to make that work as much as possible. But I'd say, for the most part, they’re excellent.

Do you have any advice for potential customers?

No, I don’t think I do.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Partnership with AWS Consulting Company

“Their team has a drive that can push any project forward.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2018 - Ongoing
Project summary: 

Arcanys acts as an ongoing development partner, interacting directly with third-party clients to provide AWS and cloud-based support. They are currently developing logistics systems.  

The Reviewer
 
11-50 Employees
 
Sweden
David Borgenvik
Founder, Tiqqe
 
Verified
The Review
Feedback summary: 

Arcanys provides highly skilled talent to enable rapid growth and quick deployment. Their developers work independently and satisfy project requirements. Customers can expect a reliable, long-term partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Tiqque, a consulting company. Application development is our core business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

My company works in a software development paradigm called serverless, and it’s challenging to find developers within this paradigm. We needed help with serverless AWS development.

SOLUTION

What was the scope of their involvement?

Arcanys provides different kinds of software development. Our clients connect us with a product owner and a business problem, and we engage the Arcanys development team. They interact directly with the client. Right now, my company has a big client in the logistics industry, which means Arcanys is developing different logistics systems. Everything they develop is cloud-based.

What is the team composition?

Currently, we employ sixteen Arcanys developers. We assign developers based on client needs and project requirements.

How did you come to work with Arcanys?

I found Arcanys through a previous employer. We needed a team that was certified in AWS and could fulfill our specifications.

How much have you invested with them?

My company has spent around $200,000-$500,000.

What is the status of this engagement?

The engagement commenced in June 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s very important that my company can grow quickly, and Arcanys has made doing so much easier. They provide highly qualified developers for us to work with. For instance, the first developer we worked with from Arcanys had experience with one of our client’s cultures, which benefitted their interactions. Carrying on the project without this developer would’ve been very difficult.

How did Arcanys perform from a project management standpoint?

Project management is good, and their standards are high. Sometimes, we have to push them to communicate with our clients. If they don’t engage with the client, our partnership with them won’t work.

What did you find most impressive about them?

Their company culture and ability to maintain a long-term partnership is critical. We’ve worked with them for a couple of years in different contexts, and it’s always worked out great. Also, they retain key resources for long periods of time, which prevents turnover on our end.

Arcanys’s developers are independent and don’t require constant guidance and direction. Their team has a drive that can push any project forward.

Are there any areas they could improve?

They could be more active in increasing their technical expertise and communication skills. They’re good, but they can always do better.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We don’t have many time estimates with our clients. Arcanys is usually better at being on time than we are..
  • 5.0 Cost
    Value / within estimates
    We get a lot of value for our money. Compared to all other companies we have worked with Arcanys is in a league of their own.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Traffic Monitoring Company

"Proactive and diligent, Arcanys acts like a part of our team."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

Arcanys provides ongoing development support for a traffic monitoring company. They troubleshoot issues within a C++ system and create new interfaces using Java, C#, and other technologies. 

The Reviewer
 
11-50 Employees
 
Paris, France
Guillaume Morange
Software Development Team Deputy, Citilog
 
Verified
The Review
Feedback summary: 

The interfaces have garnered praise from stakeholders, and Arcanys’ resources reliably fix issues within the software system. The team has integrated seamlessly thanks to constant communication, timeliness, flexibility. Their willingness to ask questions and suggest improvements stands out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a software development team deputy for Citilog. We provide intelligent video monitoring systems for the transportation industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

We engaged Arcanys to provide development support for long-term projects. We need help handling day-to-day issues like customer requests and bug fixing, formalizing procedures, and improving the system’s overall quality.

SOLUTION

What was the scope of their involvement?

Arcanys is in charge of developing our embedded systems. We use a C++ and Linux environment. Their team works on various projects including the engine, the communications protocol, a Java UI, and C++ features. 

Arcanys also works on the UI of our desktop products using C# and DevExpress library, in which their team has in-depth knowledge. 
 
What is the team composition?

We first worked with one C# developer, and the team has grown as we’ve increased Arcanys’ involvement. We now collaborate with five people; four work on development tasks while one is dedicated to testing. As my side’s primary point of contact, I also communicate with a manager and the founders.
 
How did you come to work with Arcanys?

My predecessor found their team through our company’s network.

What is the status of this engagement?

We started working with Arcanys around 2011, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Arcanys works well within our sophisticated software system. Their UIs have received positive user feedback, and we have full confidence in their ability to troubleshoot and fix complex items. They have truly improved our system.

How did Arcanys perform from a project management standpoint?

We manage the project from our side. We communicate every day via Skype and email, and we use a shared test bay and a shared development platform for testing requests. We also visit their office once a year to get to know their team better.

The team overall is highly attentive and flexible. They have remained patient with us as we formalized our system. Every team member—from the developers to the founders—is easy to reach and willing to fix issues as needed. Despite some ambiguities over the years, Arcanys always meets their schedule and alerts us about potential delays.
 
What did you find most impressive about them?

Proactive and diligent, Arcanys acts like a part of our team. They ask questions if they don’t understand something, and they point ways to refactor a request or improve a process if needed. We appreciate their openness; they feel as invested in our success as we are.

Are there any areas they could improve?

We first were worried about evaluating potential resources through remote interviews. However, we’ve developed a recurring process with Arcanys to assess each incoming team member constructively and thoroughly. We’re thrilled with the collaboration overall.

Do you have any advice for future clients of theirs?

Have a formal onboarding process. Visit their team regularly as well to clear any communication issues.

5.0
Overall Score I can’t find any room for improvement. We’re thrilled with Arcanys.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Over the years, only a few misunderstandings have caused delays. The team is overall timely.
  • 4.5 Cost
    Value / within estimates
    We receive excellent value for Arcanys’ work.
  • 5.0 Quality
    Service & deliverables
    Arcanys’ work is largely bug-free. Their team can navigate our complicated system with ease.
  • 5.0 NPS
    Willing to refer
    It’s been an efficient collaboration; I would definitely recommend the company.

Staff Augmentation for Investment Firm

“We’ve become more rapid in our build and release process because of them.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Arcanys augments the internal dev team, providing offshore developers. They collaborate closely and work on various projects, including cloud services and web apps.

The Reviewer
 
51-200 Employees
 
Auckland, New Zealand
Damon Murfitt
CTO, NZ Funds
 
Verified
The Review
Feedback summary: 

Arcanys offers a great value while still doing high-quality work. The team is skilled and flexible, making them a great partner. They have good project management and communication skills, allowing for an optimized and efficient partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of NZ Funds, a financial services organization that specializes in investment management, wealth management, and financial advice. Our customer base is private investors, retail investors, and financial advisors. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

We needed a cost-effective way to scale our IT team.

SOLUTION

What was the scope of their involvement?

Arcanys provides full-time resources who work with our in-house dev team, taking on tasks from within our weekly or monthly sprints. They recently collaborated on a geo-based cloud service for wealth planning and financial advising. Arcanys works in Azure Stack and uses SQL servers to accomplish their work. They also build web-based apps, using tools such as JavaScript, C#, and Entity Framework.

What is the team composition? 

They initially provided three developers, but we went down to two.

How did you come to work with Arcanys?

We wanted a cost-effective offshore partner located in the Philippines because they overlapped with our time zone. We did an extensive search, doing email introductions and phone interviews with about six or seven different organizations. We then did an in-person visit in the Philippines to conduct a deep dive into the businesses. We chose Arcanys because of their skill set, web presences, and client references.

How much have you invested with them?

We spend about $10,000 a month. 

What is the status of this engagement?

We partnered in December 2017, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our partnership allows us to move faster and enables our dev team to implement solutions quicker. We’ve become more rapid in our build and release process because of them.

How did Arcanys perform from a project management standpoint?

Overall, we’re happy with their level of communication, documentation, and responsiveness. We had to let one developer go because their work wasn’t what we expected, but Arcanys helped make the transition. They’re flexible and allow us to adjust their involvement based on our needs. We mainly communicate via Skype, email, and WhatsApp.

What did you find most impressive about them?

Unlike other firms, Arcanys is a genuine tech partner, not just a resource provider. They also have a payment structure that keeps them engaged in our projects instead of locking us into a partnership for a long time.

Are there any areas they could improve?

As they grow, they should continue to focus on being a tech partner with advanced skill levels.

4.0
Overall Score The partnership isn’t perfect, but they manage problems well.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They meet our deadlines, but there’s been some scope creep.
  • 5.0 Cost
    Value / within estimates
    We get good value.
  • 4.0 Quality
    Service & deliverables
    We’ve had a few minor issues, but nothing major.
  • 4.0 NPS
    Willing to refer
    Offshoring doesn't work for everyone, but it's been great for us.

Dev Partnership for Payment Platform

“They possess initiative, excellent problem-solving skills, and great personalities.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2016 - Ongoing
Project summary: 

Arcanys collaborates with in-house staff to develop and maintain a financial tech company’s payment platform. Their team also handles cloud hosting security and ensures the platform’s PCI DSS compliance.

The Reviewer
 
1-10 Employees
 
Hawthorn East, Australia
Mark Nimco
Co-Founder, Payment Logic
 
Verified
The Review
Feedback summary: 

Their team has been a major asset and has helped scale up business significantly. Since partnering with Arcanys, business has grown nearly 150% year over year. Their staff has excellent technical skills and communicate progress effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and a co-founder of Payment Logic. We’re based in Australia and provide our customers with cash flow benefits from commercial credit cards while earning reward points. We also negotiate early payment discounts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

We utilise a hybrid software development team with resources based in Australia and the Philippines and we were looking for a technology partner to help our company scale up cost-effectively.

SOLUTION

What was the scope of their involvement?

They’ve been involved at every stage of development from defining project requirements to final deployment. Our staff build the payment platforms and then their developers help us to build and maintain web apps and cloud hosting infrastructure. Some of that includes overall security and payment card industry data security standard (PCI DSS) compliance. Everything is built using Microsoft technologies like Azure.

What is the team composition?

When we first began, we had two developers. Over time, we increased their team to six full-time staff, including a project manager/business analyst, three senior developers, and two QA engineers. We’re currently in the process of bringing on three more people.

How did you come to work with Arcanys?

We were recruiting in Australia and Arcanys responded to our online job advertisement. We’d never hired contractors before, so we met with them to learn more about their business. Their technical capabilities, company culture, quality of staff, and cost structure were impressive, so we decided to hire them for an initial proof of concept project. After seeing the quality of their work, we were sold.

How much have you invested with them?

When we started, our investment was approximately $10,000 per month. We currently pay just under $30,000 per month and have spent around $400,000 in total to date.

What is the status of this engagement?

We’ve worked together since 2016 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Deloitte Australia’s Technology Fast 50 recently named us as Australia’s 34th fastest-growing technology company. We’ve averaged 148% growth over the last 3 years. This success has been supported by the agility, skill, and dedication of our Arcanys resources.

How did Arcanys perform from a project management standpoint?

I’d originally had some concerns about managing a team of remote resources, but it’s been much easier than I anticipated. We use Agile/scrum methodologies, so we talk daily via video conference. We strive to have open communication and it’s worked really well despite their team being in another country. To achieve this, we use Azure DevOps for planning, task allocation, and status tracking. It helps to have efficient workflows through our software development platform.

What did you find most impressive about them?

Not only do their staff have great technical skills, but they also possess initiative, excellent problem-solving skills, and great personalities.

Are there any areas they could improve?

There are some subtle cultural differences between the Philippines and Australia. Occasionally, the team is so eager to please that they jump in and start working before the full project team agrees to a concrete plan. We’ve been working to ensure everyone’s in sync and trying to take the shortest possible path from conception to release.

Do you have any advice for future clients of theirs?

As great as our Arcanys resources are, they are like any other valuable resources: they need to be managed and nurtured. I suggest getting to know the team and encouraging two-way communication, which includes listening to what they tell you.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud Platform Dev for Smart Factory Company

“Their developers demonstrate a level of foresight that’s rare among outsourcing firms.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

Arcanys is developing a cloud-based manufacturing automation platform using AWS and Kubernetes. With the backend infrastructure firmly in place, they’re currently designing a user-friendly frontend interface.

The Reviewer
 
1-10 Employees
 
Eveleigh, Australia
Neil Baker
CEO, Medulla
 
Verified
The Review
Feedback summary: 

Arcanys implements a forward-thinking to approach product development. They consistently improve a complex platform and deliver polished code within established deadlines. Their project manager communicates effectively and leads a talented team of professionals. They’re a valuable resource.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Medulla. We’re a technology startup that facilitates manufacturing operations by improving the traceability of products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

While we were able to create a functional model of our software internally, our team doesn’t possess the skills required to take the project further. Therefore, we needed a development partner to build a cloud-based version of the platform.

SOLUTION

What was the scope of their involvement?

The Arcanys team are building our factory system from the ground up. It’s an AWS platform that utilizes the Amazon Elastic Compute Cloud. They use Kubernetes to enable continuous operation integrations that deploy automatically. Considering the previous build required us manually initiate procedures, I’d say they’ve improved the platform significantly. Now that the core functionalities are up and running, they’ve allocated several designers to implement an intuitive UI/UX.

What is the team composition?

They assigned us a project manager, two backend developers, a UX designer, and a QA resource.

How did you come to work with Arcanys?

We previously worked with development firm based in India, but we weren’t happy with their ability to manage the time zone difference. That experience made look for a vendor closer to home. I connected with the co-founder of Arcanys through a network of professionals.

How much have you invested with them?

The cost fluctuates as the project evolves, but we generally spend around $10,000–$12,000 each month.

What is the status of this engagement?

We hired them in September 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t found any functional problems with the builds they’ve developed thus far. Their QA tester has mentioned a few bugs, but none that require immediate action.

How did Arcanys perform from a project management standpoint?

We run development sprints every two weeks, and their project manager ensures that everything goes smoothly. After I walk them through the sprint requirements, the manager creates a task list for each developer to follow. There’s a lot of work involved in that process, but they hit each benchmark as scheduled. Despite a small language barrier, communicating with them is fairly easy.

What did you find most impressive about them?

Their developers demonstrate a level of foresight that’s rare among outsourcing firms. Most vendors will build what’s asked of them, but won’t think outside of the project’s scope to solve problems. Arcanys looks at each project holistically and will recommend solutions before potential issues occur. By always looking ahead, they ensure that each new element can seamlessly integrate with the other modules in our roadmap. That ability is incredibly valuable to us.

Are there any areas they could improve?

An initial lack of communication resulted in us getting billed for hours without knowing what was being done. Once we communicated the issue, they addressed it quickly. We’ve been receiving frequent updates ever since.

Do you have any advice for potential customers?

Utilizing their project manager allows us to keep track of the engagement without having to allocate a dedicated resource.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They’re more expensive than similar vendors, but the quality of work is outstanding.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Project Management Platform Maintenance

"Arcanys’ younger staff won us over because they were in tune with current thinking regarding app development." 

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Arcanys acts as an ongoing maintenance and development partner for a project management application. They’re currently revitalizing the app’s appearance while preserving its MySQL database and PHP structure.

The Reviewer
 
11-50 Employees
 
Portland, Oregon
Emmanuel Abela
President, Manta Ray Consulting
 
Verified
The Review
Feedback summary: 

The app performed well in an independent evaluation and has been floated as a possible government-wide standard. Arcanys has expert technical skills and fosters a transparent atmosphere with consistent communication. Customers can expect a forward-thinking partner with a modern style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Manta Ray Consulting, a consulting group that primarily provides support for large projects relating to building and upgrading particle accelerators. Our customers are Department of Energy laboratories in New York, Chicago, San Francisco, and other locations throughout the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

As part of our consulting work, I wrote a project management application that we utilize in the facilities we work in. A group based in Bangalore, India built the application, but they grew to busy to manage it and give me the attention I needed. Arcanys took over the application’s maintenance and development 4–5 years ago. It’s been a fruitful collaboration.

SOLUTION

What was the scope of their involvement?

Initially, they took over maintenance of the application developed by the Bangalore team. They learned a great deal regarding what the original design and development team did. I then gave them the green light to improve the application. They studied the front- and backend in-depth and provided recommendations to improve the app’s UI and backend performance. Afterward, they were responsible for keeping up with maintenance and adding enhancements customers requested.

As of August 2018, they’ve started to develop the second version of the application. To save money, they’re using the existing backend structure (an SQL database and .NET platform) and making mostly cosmetic changes. I’ve worked with two developers to evaluate the app’s current design and revamp it to be stylized and sexy.

What is the team composition?

I worked with a project manager in the early stages, who introduced me to the lead developer. I’m also a project manager, so I began working directly with the lead developer. She’s a brilliant woman, who, in my mind, is a miracle-worker.

How did you come to work with Arcanys?

I looked at reviews online and narrowed the choice to 2–3 companies. After interviewing the people in charge and the developers we’d be working with about their experience, it came down to Arcanys and another firm based in the Philippines. Arcanys’ younger staff won us over because they were in tune with current thinking regarding app development. Though both firms had similar development skills, we liked Arcanys’ modern appearance.

How much have you invested with them?

My average expenditure with them in the early stages was about $3,500 per month. It’s tripled since then because we brought on a design and development team. In total, I’ve spent between $100,000–$200,000 with Arcanys.

What is the status of this engagement?

We started the most recent iteration in January 2017, but I believe the overall collaboration began 4–5 years ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

An independent cost review of our work at a facility in Berkeley, California used the app to prepare and develop their plan. Two weeks prior, we gave community members access to the tool so that they could evaluate it. They were so impressed they recommended to the Department of Energy that all projects use the app going forward. Their recommendation made it all the way to Washington, which is quite an endorsement and success story for us.

How did Arcanys perform from a project management standpoint?

I’ve developed a tight-knit relationship with my team of developers at Arcanys, so the communication is wide-open. Because they’re in the Philippines, we talk over Skype. We also use Jira to upload stories and discuss technical issues.

What did you find most impressive about them?

They have really talented developers.

Are there any areas they could improve?

They’re 13 hours ahead of us, so I would change their time zone. I have to work late but that's just the way it is. 

Do you have any advice for future clients of theirs?

It’s important to understand the cultural differences that exist between your and your provider’s locations. Empower them to speak their minds and alert you if you’re leading them down the wrong path. I told our developers this first thing, and we've been fine.

5.0
Overall Score It seems fake to give them all fives, but I’m happy with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They manage expectations well. If I need something done in a week, they’ll tell me they need eight days and then stick to that.
  • 5.0 Cost
    Value / within estimates
    The work I’m doing would cost three times as much in the US.
  • 4.5 Quality
    Service & deliverables
    There’s always room for improvement.
  • 5.0 NPS
    Willing to refer
    I’d recommend them to anyone.

MVP Dev for B2B Platform

“They take the time to understand their clients and what they are trying to achieve.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

Using Node.js and AWS, Arcanys developers integrated into a software company to develop the MVP of a cloud-based platform from scratch. They used AngularJS to develop the frontend and helped design the UI/UX.

The Reviewer
 
1-10 Employees
 
Hong Kong
Jonathan Yip
Co-Founder, Deskvault
 
Verified
The Review
Feedback summary: 

Although the project is in progress, the results so far are high-quality. Arcanys sets themselves apart from their competition with their attentive and responsive approach. They make a concerted effort to nurture the relationship and collaborate with strong attention to detail.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Deskvault, a software company that offers consumers a secure, cloud-based virtual desktop solution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

We needed help building an MVP of our B2B web-based platform.

SOLUTION

What was the scope of their involvement?

They developed our platform from scratch using Node.js and AWS Lambda. They did some frontend work with AngularJS. In addition, they also helped me with UX and UI design.

What is the team composition?

We have a backend and frontend developer, who I interface with directly, and a project manager.

How did you come to work with Arcanys?

I found them online. They were friendly and demonstrated a good understanding of what I wanted. I liked their culture, approach, and their style.

How much have you invested in them?

We’ve spent around $20,000 so far.

What is the status of this engagement?

We began working together in September 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done a good job, and I’m impressed with the results so far.

How did Arcanys perform from a project management standpoint?

We’re happy with their level of responsiveness. We use Jira to manage the sprints, and for communication, we mainly use Skype, Slack, and some email.

What did you find most impressive about them?

Their approach makes them stand out. They take the time to understand their clients and what they are trying to achieve. They invest time in making the relationship work. They try to integrate their developers into your team and make sure that they are fitting in and that everyone is working well together.

Are there any areas they could improve?

No, not at the moment.

Do you have any advice for potential customers?

Be as involved and as technical as you can and get into as much detail as possible. You can’t just give them a brief; you need to actually be involved. If possible, fly there and spend time with them face-to-face to immerse yourself and fully understand how they operate and communicate what you are trying to do together.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They aren’t the least expensive on the market, but you get what you pay for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Partnership for Healthcare Software

"Arcanys has worked with a number of other startups so they understand our timeframe and budget pressures." 

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Arcanys provides development resources to an internal team rebuilding a web app. They’re transitioning to a Dockerised microservice architecture with a hybrid MS SQL and MongoDB database solution.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Troy Haddon
CTO, Patienteer
 
Verified
The Review
Feedback summary: 

Additional resources have improved responsiveness to customer needs and allowed for immediate business expansion. Arcanys’ payments allow resources to be scaled up and down easily, which is advantageous in a startup environment. Customers can expect a communicative and adaptable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief technology officer at Patienteer, a software development startup. We’re developing a custom data analytics solution for hospitals that looks to improve patient flow and care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arcanys?

As we’ve grown, we’ve needed to increase the size of our development team. We decided to outsource the work because, as a startup, we have limited funds. Initially, we were looking to maintain our web platform and implement new features. Since then, we’ve expanded the scope to include revamping our platform and building a new MVP.

SOLUTION

What was the scope of their involvement?

We hired one developer initially, but have since brought on three more to help with the rebuild. This isn’t a typical software project where we start with requirements, scope out the work, and then design the product. Instead, we’re doing all those things at the same time, in addition to building prototypes and incorporating feedback. We’re using an agile approach to try and be as responsive as we can to our clients.

We built the original web app with a .NET Webforms and VB.Net in the backend, some JavaScript/JQuery in the frontend, and an MS SQL database system. For the rebuild, we’re transitioning to a Dockerised microservices architecture using .NET Core and C#, Angular 6, and a hybrid MS SQL and MongoDB database solution. We’re also introducing new technologies around data caching and SignalR for performance and user experience improvements.

What is the team composition?

We started with one developer and a part-time architect, who did a bit of consulting work. In August, we brought on their senior architect to help design our rebuild, as well as two more developers. After bringing on another developer last week, we’re now working with a part-time architect, four developers, and a project coordinator, who’s also a scrum master.

How did you come to work with Arcanys?

After doing online research, I contacted a few companies whose websites I liked. They were all based in China or the Philippines, and I decided to with the Philippines because I thought we’d face fewer cultural and language barriers.

Arcanys' service stood out from the first phone call. I loved how they introduced themselves and immediately started onboarding one of the people we’d be working with, making them a part of the conversation right away. When I went over to meet them, they took me through their office and explained how we’d work together.

How much have you invested with them?

We’ve spent $75,000 so far and will spend $20,000/month for the foreseeable future.

What is the status of this engagement?

We’ve been working together since September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wouldn’t have been able to accomplish all we have this year without outsourcing to Arcanys. We’re more responsive to our clients, and we didn’t have to delay the rebuild because of a lack of investment. Even though Arcanys is quite affordable, we haven’t had to sacrifice quality at all. They’re as good as any developers we could’ve hired in other countries.

How did Arcanys perform from a project management standpoint?

We’ve had no issues with communication since I screened everyone beforehand to see if they’d fit well with our team. Our project coordinator manages the team, tracking timesheets and reporting and ensuring everyone stays on task.

Arcanys has worked with a number of other startups, so they understand our timeframe and budget pressures. We have a flexible arrangement where we pay for dedicated resources on a monthly basis. This lets us bring people on and take them off as needed.

What did you find most impressive about them?

We’d previously outsourced to a company in India and had major communication issues. A 15-minute conversation would take an hour, and we’d still receive work that was different than we discussed. This is the opposite of the case with Arcanys. Their people are highly experienced in .NET and Angular and pick up new technologies very quickly.

Are there any areas they could improve?

No, not that I’ve seen.

Do you have any advice for potential customers?

Be open and transparent with them regarding your finances and needs. They’re trustworthy and use open communication to build a strong relationship. The back and forth helps them be more responsive and meet your needs better.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Giving anyone a five for an IT project is nearly impossible. Still, they were good.
  • 5.0 Cost
    Value / within estimates
    They're a little above market average, but the quality is worth paying for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Philippines
ID
CS201415266
Date of Formation
Aug 11, 2014
Last Updated
Jan 30, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Moderate Risk
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 8, 2019