Top Virtual Assistant Services in the United States
From Silicon Valley startups and New York finance to Austin SaaS and the Research Triangle’s life sciences, the United States is a global hub for business support talent. Virtual assistant services help teams stay lean by handling inbox and calendar management, customer support, bookkeeping, sales ops, research, and more — with U.S. time-zone coverage and industry familiarity.
Clutch helps you find trusted, U.S.-based VA partners with verified reviews, detailed service lines, and transparent pricing. Use filters for budget, hourly rate, location, industries, and languages to shortlist the right-fit providers for your workflow and tools stack. Explore nationwide leaders or compare top hubs near you:
• Top Virtual Assistant Companies
• Virtual Assistant Companies in New York
• Virtual Assistant Companies in San Francisco
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
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See all 192 projectsRemote CoWorker is a Business Process Outsourcing (BPO) firm offering comprehensive Remote Back Office Solutions and Administrative Support Services. Reviewers consistently highlight their responsive communication, efficient task management, and the ability to integrate seamlessly into client operations. Approximately 90% of reviews emphasized their proactive approach and reliability, while many noted significant improvements in productivity and workflow efficiency. The company's cost-effective solutions and strong cultural fit also receive frequent commendations.
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
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See all 45 projectsPrialto is a Business Process Outsourcing company that excels in providing Remote Back Office Solutions and Administrative Support Services. Across various reviews, 100% of clients appreciate Prialto's prompt project management and strong cultural alignment, with more than 70% specifically highlighting their ability to streamline processes and improve efficiency. Prialto's focus on SOPs and team-based support ensures reliability and customer satisfaction.
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$1,000+< $25 / hr1,000 - 9,999Clovis, NM
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See all 2 projectsYour Service VA is a Business Process Outsourcing company specializing in Remote Office Support and Back Office Services. Their expertise in scheduling appointments and delivering on time is consistently praised, demonstrating excellent value for cost. Reviews indicate 100% satisfaction with their administrative support services.
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
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See all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.
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$1,000+$50 - $99 / hr10 - 49Richmond, VA
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See all 7 projectsDCA Virtual Business Support is a versatile digital service provider specializing in website development, social media management, and administrative support. Across various projects, 100% of reviewers highlight their professionalism, effective communication, and impressive project management skills. Clients frequently commend DCA's ability to meet timelines and deliver high-quality, tailored solutions that enhance business operations and online presence.
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UndisclosedUndisclosed50 - 249Spring, TX
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See all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
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$1,000+< $25 / hr50 - 249Overland Park, KS
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See all 4 projectsHyre is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Overall feedback is highly positive, with clients praising their efficiency, communication, and ability to meet project demands swiftly. Among reviewers, 100% highlight Hyre's adeptness in providing tailored Virtual Office Support, significantly improving workflow and operational efficiency.
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$250,000+$25 - $49 / hr10 - 49Sheridan, WY
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See all 1 projectsGet Ninja - Virtual Assistant is a company specializing in Remote Office Support and Administrative Outsourcing services, assisting businesses with tasks like email management and meeting coordination. They have received overwhelmingly positive feedback, with significant client satisfaction evident in their initiative and reliability. Notably, clients report a 20%–35% reduction in company expenses and losses due to their services.
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$1,000+< $25 / hr10 - 49Dallas, TX
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See all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
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$1,000+< $25 / hr10 - 49Dallas, TX
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See all 2 projectsBorderlessMind is a software development company specializing in staff augmentation, offering services in areas such as frontend web development, backend SQL development, and client-server .NET work. Overall, 90% of the reviews highlight their expertise, smooth collaboration, and responsiveness. While occasional language barriers and alignment issues are mentioned, clients appreciate their proactive communication and commitment to project success.
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UndisclosedUndisclosed250 - 999Denver, CO
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See all 26 projectsIntelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.
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$10,000+< $25 / hr250 - 999Valley View, OH
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See all 1 projectsProcess-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
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$25,000+< $25 / hr50 - 249Lehi, UT
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See all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
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$1,000+< $25 / hr10 - 49Pasadena, CA
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See all 6 projectsGlobalityNet Outsourcing and Consulting provides a range of services, including Back Office Services, project management, and Remote Office Support. Reviews indicate high satisfaction with their professionalism, responsiveness, and attention to detail. Clients praised their efficient project delivery and strong alignment with company values, making them a preferred partner for Administrative Outsourcing and BPO tasks.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
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See all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
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$5,000+< $25 / hr10 - 49Miami, FL
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See all 3 projectsALPHA BPO Corp is a dedicated call center and customer support service provider, specializing in outsourced customer and IT support. With a remarkable 100% positive feedback from clients, they are praised for their industry expertise, efficient workflow, and collaborative approach, often exceeding expectations by offering insightful business improvement suggestions. Clients frequently mention their professional handling of calls and seamless integration as an extension of their own teams.
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
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See all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
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$1,000+$200 - $300 / hr2 - 9Chicago, IL
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See all 6 projectsUniversity CoWork is a coworking and business consultancy provider offering dedicated workspaces, meeting rooms, and business consulting services to support entrepreneurs and small businesses. The company is highly praised, with 100% positive feedback highlighting its community-focused atmosphere, valuable networking opportunities, and exceptional consulting services. Reviewers frequently commend the supportive environment and the high value received for their investment.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
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See all 9 projectsReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.
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$1,000+< $25 / hr10 - 49Phoenix, AZ
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See all 3 projectsRemote Ops Solutions specializes in providing Back Office Services and Virtual Office Support, excelling in sourcing and placing virtual assistants for administrative and operational tasks. Reviews highlight their expertise in offshore administrative services, with 100% positive feedback emphasizing their unique ability to handle projects efficiently and deliver timely results, allowing clients to focus on strategic goals.
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$1,000+< $25 / hr10 - 49Denver, CO
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See all 1 projectsVonBridge Solutions is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. Their reviews highlight a 100% satisfaction rate, emphasizing their reliability, prompt communication, and ability to seamlessly manage administrative tasks. Clients appreciate their initiative and adaptability, which contribute to smoother and more efficient daily operations.
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$1,000+Undisclosed10 - 49Dallas, TX
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See all 3 projectsBookkeeperLive is a comprehensive financial services company specializing in accounts payable, bookkeeping, tax preparation, and business consulting. Their exceptional value and responsiveness are highlighted, with 100% of reviewers noting their timeliness and adaptability to client needs. Clients particularly value their ability to work across time zones and offer investment advice, demonstrating a holistic approach to financial management.
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UndisclosedUndisclosed50 - 249New York, NY
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See all 8 projectsThe Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
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See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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$50,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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UndisclosedUndisclosed10 - 49Dallas, TX
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See all 8 projectsKORE RPO is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Based on reviews, 100% of clients highlight the team's attentiveness and collaborative problem-solving. They achieved a 48% increase in sales for a client, illustrating their effectiveness in delivering high-quality sales appointments.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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See all 2 projectsPrimary BPO is a company specializing in Back Office Outsourcing and Remote Office Support services. Reviewers appreciated their effective communication and adaptability, with approximately 90% expressing satisfaction with their outsourcing solutions. A common praise was their ability to deliver services such as billing, scheduling, and live scribing punctually and efficiently, though improvements in hiring experienced agents for certain roles were suggested.
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$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
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CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
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See all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
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See all 5 projectsXync Inc. specializes in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews show a strong emphasis on efficient project management and targeted outreach strategies, with 100% of feedback highlighting timely delivery and responsiveness. Clients appreciate their data-driven approach, although some suggest enhancements like data enrichment for improved lead quality.
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$1,000+< $25 / hr250 - 999Bradenton, FL
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See all 4 projectsPerfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.
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$1,000+< $25 / hr10 - 49Sycamore, IL
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See all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.
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UndisclosedUndisclosed50 - 249Boston, MA
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See all 1 projectsCogito Corp is a quality assurance and regression testing company that demonstrates a strong knowledge of complex platforms, as evidenced by their ongoing engagement since 2021. Approximately 90% of the feedback highlights their reliability in maintaining product quality and cost-effectiveness. While they excel in identifying bugs and delivering timely results, about 10% of reviews suggest further training on communication tools could enhance performance.
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$1,000+$100 - $149 / hr50 - 249Carrollton, TX
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Based in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
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Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$150 - $199 / hr50 - 249East Greenwich Township, NJ
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Talley., a Back Office Outsourcing company, was launched in 1984. The firm offers Back Office Outsourcing and Event Marketing, and is midsize.
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UndisclosedUndisclosed10,000+Fort Lauderdale, FL
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DocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
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OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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UndisclosedUndisclosed1,000 - 9,999Woburn, MA
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ScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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VirtualCare Assistants, a Back Office Outsourcing company, is in Sheridan, Wyoming and Vancouver, Washington. Established in 2024, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Culver City, CA
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Headquartered in Culver City, California, Cherry Assistant is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Sterling, IL
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Logan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
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My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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$1,000+$25 - $49 / hr50 - 249Glendale, CA
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See all 1 projectsDoctor Papers provides comprehensive management services for medical billing and coding, ensuring compliance with industry standards and regulations. Reviews highlight the company's exceptional attention to detail, timely delivery, and effective communication, resulting in reduced billing errors and improved financial performance. Clients appreciate their ability to integrate seamlessly with existing processes and their commitment to addressing specific needs.
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$1,000+< $25 / hr50 - 249Tustin, CA
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Midsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249New York, NY
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Established in 2021, Delegate.co is a Back Office Outsourcing and Staffing company. The team provides Back Office Outsourcing and Staffing and is based in New York, New York.
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UndisclosedUndisclosed10 - 49New York, NY
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Launched in 2009, Infinity Business Solutions is a Back Office Outsourcing company. The team provides Back Office Outsourcing and is based in New York, New York.
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$1,000+< $25 / hr50 - 249Jersey City, NJ
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Founded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr50 - 249San Diego, CA
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Virtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Santa Rosa, CA
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ALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Harvard, MA
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Reptide Media is a Harvard, Massachusetts-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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List of the Top 15 United States Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.2/40.019.4/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.3/40.019.4/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.1/40.016.2/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32/40.017/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Back Office Outsourcing60% Virtual Assistant70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
31.9/40.017.6/20 Reviews8.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.1/10 Clients & Experience8.7/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Ability to deliver
28.3/40.016.2/20 Reviews6.8/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr10 - 49Athens, AL
Ability to deliver
30.9/40.016.2/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
33% Back Office Outsourcing45% Virtual Assistant67% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.5/40.015.4/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
15% Back Office Outsourcing100% Virtual Assistant85% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Back Office Outsourcing10% Virtual Assistant80% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing55% Virtual Assistant50% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
15% Back Office Outsourcing100% Virtual Assistant85% Other -
UndisclosedUndisclosed10 - 49Scottsdale, AZ
Ability to deliver
26.9/40.016.2/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Back Office Outsourcing50% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
24.1/40.018.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
Undisclosed< $25 / hr10 - 49Birmingham, AL
Ability to deliver
27.2/40.016.2/20 Reviews5.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing60% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
23.4/40.017.4/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing20% Virtual Assistant50% Other -
$1,000+< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
22.8/40.016.2/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Ability to deliver
24.3/40.014.6/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
40% Back Office Outsourcing63% Virtual Assistant60% Other
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U.S. Virtual Assistant Services FAQs
U.S.-based VAs align with Eastern–Pacific time zones, making real-time collaboration, same-day turnarounds, and on-call support easier for executive teams. They’re also familiar with U.S. business norms, compliance considerations, and industry-specific workflows across tech, finance, healthcare, legal, and ecommerce. If your stack includes Google Workspace, Microsoft 365, Slack, HubSpot, Salesforce, QuickBooks, or Zendesk, many U.S. firms already have certified talent to plug in with minimal onboarding.
For client-facing tasks — phone-based support, SDR outreach, meeting coordination — native or near-native U.S. English and regional context can meaningfully improve customer experience and conversion rates.
Pricing varies thanks to factors such as specialization, coverage, and seniority. Most Clutch-listed VA firms from the United States charge:
- Hourly: $25 – $60+ for general admin; $45 – $90+ for specialized roles (bookkeeping, legal/medical admin, RevOps).
- Monthly retainers: $800 – $4,000+ for 40 – 160 hours/month, depending on scope and SLA.
- Project-based: Fixed fees for discrete tasks such as CRM cleanup, data migration, playbook creation, or inbox zero projects.
Expect higher rates for executive assistants, bilingual support, niche tools expertise, or security-compliant environments (SOC 2, HIPAA-ready processes).
- Technology and SaaS — calendar/inbox, customer success triage, product research
- Professional services — legal intakes, billing follow-ups, document prep
- Healthcare and wellness — schedule coordination, referral management, insurance verifications
- Real estate — listing coordination, lead qualification, showing schedules
- E-commerce and retail — order support, returns/exchanges, catalog updates
- Financial services and accounting — AR/AP support, reconciliations, receipt management
Many firms also staff specialized roles (sales assistants, RevOps coordinators, executive assistants) tailored to growth-stage startups and midmarket companies.
Outline your project’s specific requirements and objectives to guide your search criteria. Then, browse through Clutch’s directories and follow these five key steps:
- Verify tools proficiency — Google Workspace/Microsoft 365, Slack, CRM, help desk, bookkeeping software.
- Check process maturity — SOP creation, coverage hours, escalation paths, QA reviews, and documented playbooks.
- Assess security — NDAs, data-access controls, least-privilege policies; HIPAA readiness for health data; SOC 2 or ISO-aligned practices.
- Review fit — industry case studies, Clutch reviews, client retention, and sample reporting.
- Pilot first — start with a 30–60 day trial to validate responsiveness, accuracy, and cultural fit before scaling hours.
- Vague SLAs – unclear response times, coverage windows, or success metrics.
- Limited transparency – no references, thin case studies, or generic proposals that don’t reflect your workflows.
- Security gaps – shared logins, no role-based access, or reluctance to sign NDAs/BAAs (when applicable).
- Overextension – high assistant-to-client ratios or constant turnover without documented backups.
- Tool mismatch – unfamiliarity with your CRM/help desk/accounting stack and no plan to upskill.
- Long lock-in – pushy multi-year contracts without a short pilot or flexible exit terms.
Underestimating these red flags can lead to oversight and eventually headaches. Make sure you’re paired up with a capable team with a proven track record.