Top Call Center Companies & Services for Utilities

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Unique expertise
Clients commend Helpware for their unique expertise in customer support and operational efficiency. One client highlighted their proactive approach and mastery in managing support tickets, stating they are 'experts in customer support.' Another noted Helpware's technical savvy and innovative solutions, which transformed their patient acquisition process. Overall, the sentiment reflects strong satisfaction with Helpware's ability to enhance client operations and provide tailored support.

Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

They are experts in customer support. They try to take our system for supporting our customers to the next level.
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Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Big Outsource

5.0 52 reviews

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Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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Reviews mention Professional
Overall, client sentiment regarding Big Outsource's professionalism is overwhelmingly positive. Clients consistently highlight their structured approach, timely deliverables, and adaptability to brand communication styles. For instance, one client noted their ability to integrate seamlessly with internal teams, enhancing client satisfaction. Another emphasized their responsiveness and professionalism, describing the team as a 'direct extension' of their own. Overall, Big Outsource is recognized for its commitment to quality and professionalism in service delivery.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back-Office Outsourcing for Legal Company

5.0 Jul 25, 2023

Project management was very nice, responsive, and professional. They delivered on time, every time.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive.
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Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Ambs Call Center

5.0 15 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.

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Industry Experience

Ambs Call Center has garnered positive feedback across several industries, specifically Healthcare, HVAC, Automotive, Advertising & Marketing, Utilities, Arts & Entertainment, Real Estate, and Retail. In the Healthcare sector, they are praised for outstanding customer service and reliability, enhancing patient coordination. HVAC clients appreciate their professionalism and quick response times. Automotive customers noted improved customer engagement. Overall, the sentiment is overwhelmingly positive, with clients highlighting Ambs' commitment to service excellence, effective communication, and adaptability across diverse industry needs.
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HVAC Automotive Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Healthcare Legal

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Ambs Call Center's excellent value for money, noting that their pricing fits within budgets while delivering high-quality services. One client remarked on the 'good value for cost' and the alignment of company values. Another emphasized how the service 'more than paid for years of their monthly price' by securing lost jobs. Overall, the sentiment indicates strong satisfaction with the affordability and effectiveness of the services provided.
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

Ambs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

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Industry Experience

The provider has received positive feedback across various industries, including Information Technology, Health Tech, and Education. Clients highlight their expertise in delivering reliable 24/7 support, handling both technical and customer service inquiries effectively. The sentiment across these sectors is overwhelmingly favorable, with reported improvements in customer satisfaction and operational efficiency. Their adaptive approach and commitment to continuous improvement make them a suitable partner for businesses looking for robust support solutions in dynamic environments.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as a cost-effective solution, often highlighting the company's pricing as a key factor in their selection. Positive feedback emphasizes the value received for the cost, with many reviews noting that the service fits within their budgets while delivering high-quality support. For instance, one client remarked on the 'good value for cost,' while another mentioned 'pricing fit our budget.' However, there were isolated instances of dissatisfaction regarding service ownership and efficiency, which impacted the perceived value.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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15 of 16 Call Center Services reviews are 5 stars

12 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read more
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Poland (14) Germany (3) Czech Republic (1) France (1)

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3 services

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
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Industry Experience

SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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Malaysia (3) Taiwan (1) Singapore (1)

This provider is fluent in 11 languages:

Mandarin

English

Russian

Japanese

Korean

Cantonese

Tamil

Urdu

Ukrainian

Thai

Filipino

This provider is available in 1 time zone:

Universal Coordinated Time (UTC)

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4 services

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

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4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
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Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Featured

What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a prominent provider of Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. With an impressive on-time delivery record and efficient communication, they consistently receive positive feedback across diverse industries. Approximately 100% of reviewers highlight their fast service, project management skills, and responsiveness, making them a reliable partner for businesses needing exceptional Customer Care Services.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, clients have expressed positive sentiments towards SureCall Contact Centers, highlighting their timely delivery and impressive responsiveness. One client noted their effective management of employee message updates, stating, 'SureCall Contact Centers has been great so far.' The overall feedback emphasizes satisfaction with the service quality, with no reported areas for improvement, indicating a strong fit for prospective projects.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.
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Canada (6) United States (4)

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AnswerFirst

4.2 24 reviews

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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Reviews mention Reliable
The feedback regarding AnswerFirst highlights their reliability as a significant strength. Clients noted their ability to manage call volumes effectively and provide timely responses, which has led to substantial cost savings. One client emphasized their reliability, stating, 'They are reliable and have served us well.' Overall, the sentiment reflects a strong confidence in AnswerFirst's consistent performance and ability to meet client needs.

Inbound Calling Support for IT Company

4.5 Nov 2, 2017

They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Industry Experience

AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

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Average Project Cost Breakdown

Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)

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Featured

What are Featured Providers?
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Translate ideas into products
Clients express high satisfaction with A-SALES AB's ability to translate their ideas into effective outreach strategies. Notably, one construction company highlighted how A-SALES adapted their structured sales process to fit the nuances of the masonry industry, resulting in a steady stream of qualified leads. While the initial ramp-up for messaging was noted as an area for improvement, the overall sentiment remains positive, emphasizing A-SALES's strong understanding of client needs and market dynamics.

Lead Generation Services for Construction Company

5.0 Nov 22, 2025

What stood out most about A-SALES AB was how well they adapted a structured outbound sales process to a construction trade like ours. They took the time to understand the kinds of masonry projects we want, the client types that matter most, and the local market dynamics, then translated that into outreach that felt credible and relevant.
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8 of 9 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.
Read 9 Recent Reviews

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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Proactive
Clients have consistently praised Assistring LLC for their proactive approach in addressing challenges. For instance, during a spike in call volume due to service outages, the team responded swiftly by allocating additional resources, ensuring service quality was maintained. This commitment to understanding client needs and adapting strategies in real-time has notably enhanced customer satisfaction and loyalty. Overall, the sentiment reflects a strong appreciation for their proactive management and problem-solving capabilities.

Call Center Services for Utility Company

5.0 Oct 23, 2024

Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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United States (6) England (4) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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MarketStar Bulgaria

5.0 28 reviews

$25,000+

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Services provided

75% Sales Outsourcing

20% Product Marketing

5% Direct Marketing

MarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Sales Calling for Fintech Company
5.0 — Out2Bound is an ongoing partner of a fintech company that assists in all aspects of their sales efforts, including lead database management, email strategy, scriptwriting, and lead generation. Read more
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Industry Experience

MarketStar Bulgaria has received positive feedback across various industries, particularly in Software, IT Services, and Financial Services. Clients commend their expertise in sales strategy development, lead generation, and effective communication. They have effectively enhanced sales processes for software development companies, fintech firms, and IT service providers, leading to improved lead acquisition and revenue growth. Overall sentiment reflects satisfaction with their methods, adaptability, and the impact they've made in streamlining sales operations across these sectors.
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Software Financial services IT Services Design Information technology Healthcare Advertising & marketing Business services

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Average Project Cost Breakdown

Less than $10,000 (15) $10,000 to $49,000 (9) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praised MarketStar Bulgaria for offering good value for money, often highlighting their effective sales strategies and tailored training programs. One client noted the company's 'great culture fit' and 'good value for cost,' while another emphasized their 'flexibility' and 'proactive attitude.' Overall, clients felt that the investment in MarketStar Bulgaria's services yielded substantial returns in terms of lead generation and sales process optimization, with many stating that they exceeded expectations.
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Bulgaria (21) France (2) Switzerland (2) Luxembourg (1) Netherlands (1)

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Accommodating
Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
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Menu Programming for Food Delivery Company

5.0 Feb 10, 2021

Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Anserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.

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10 of 11 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Home Services
5.0 — Anserve Inc. provides call center services for a non-medical home care company. They handle on-call duties on weekends. Read more
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

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Voice Link of Columbus, Inc.

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Columbus, GA

Services provided

100% Call Center Services

Voice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.

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Reviews mention Professional
Clients have consistently highlighted Voice Link of Columbus, Inc.'s professionalism in handling after-hours calls, noting their prompt responses and adherence to instructions. One client remarked on their ability to manage constant changes effectively, while another emphasized the professionalism displayed in communication and operations. Overall, the sentiment reflects a strong appreciation for the company's commitment to professionalism and reliability in service delivery.

Call Center Services for Healthcare Service Provider

5.0 Apr 7, 2022

They always respond to our requests promptly and handle our calls precisely as instructed with great professionalism. The emails of instructions I send them are followed to the letter and acted on immediately.
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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read more
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Industry Experience

Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
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Gold Cross Answering Service

4.9 10 reviews

Undisclosed

Undisclosed

10 - 49

Lake Hallie, WI

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Gold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.

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Reviews mention Accommodating
Clients have consistently praised Gold Cross Answering Service for their accommodating nature, emphasizing their quick adaptability to changing requirements and effective problem resolution. One client noted their ability to resolve issues promptly and maintain clear communication. The service has been described as excellent, with a strong focus on meeting specific needs, particularly in emergency dispatch scenarios. Overall, the sentiment reflects a positive experience with their willingness to adjust and cater to client demands.

Call Services for Automotive Service Provider

4.5 Mar 11, 2020

When requirements change, they’re quick to adapt to them. Our point of contact is quick to resolve any problems that we bring to her attention. If there’s a problem with protocol compliance, they do what needs to be done to address that issue. Like any relationship, there were growing pains as we were initially adjusting to the system. However, they’ve been quick to solve all of our problems.
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6 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Services for Refrigeration & HVAC Service Provider
5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read more
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Industry Experience

Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.
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Utilities Automotive Environmental Services Consumer Products Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention Accommodating
Clients express high satisfaction with Telelink's accommodating nature, highlighting their responsiveness and willingness to adapt services. One client noted, 'They’ve adjusted their questions as we’ve requested,' reflecting a strong commitment to meeting specific needs. Another mentioned, 'If there’s ever an issue or a change we’d like to make, it’s completed within the day,' further emphasizing their dedication to client satisfaction. Overall, feedback indicates that Telelink is personable and easy to work with, consistently providing support even during holidays.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
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Industry Experience

MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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RevOps Finder

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

Prospect Connect is a company specializing in Contact Center Services, particularly in outbound telemarketing. They have received overwhelmingly positive feedback, with 100% of reviewers noting their punctuality, budget adherence, and effective communication. Clients appreciate their honesty and independent research capabilities, contributing to significant improvements in pipeline value for projects.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Telemarketing for Marketing Agency
5.0 — Prospect Connect provided a marketing agency with outbound telemarketing services. Their scope included market research, script development, customer targeting, and customer outreach. Read more
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Industry Experience

RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Prospect Connect offers strong value for money, with one client noting an investment of $10,000–$15,000 that resulted in a significant increase in pipeline value and successful goal achievement. Their services were delivered on time and within budget, highlighting their cost-effectiveness. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided, reinforcing their reputation for honesty and responsiveness.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

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Reviews mention Flexible
Clients have expressed a positive sentiment regarding Answer America's flexibility in their services. One client highlighted that the company is 'affordable, efficient, and flexible to our needs,' allowing their staff to focus on other duties while ensuring accurate information is provided to callers. This adaptability has been crucial in managing inbound call volumes effectively, demonstrating Answer America's commitment to meeting client-specific requirements.

Appointment Scheduling for Education Organization

3.5 Nov 2, 2017

The service is affordable, efficient, and flexible to our needs.
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2 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telesales & Lead Generation for Hospitality Company
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

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The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Customer Service Outsourcing

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend The Weaver Group for their effective recruitment strategies, achieving a 93% success rate in personnel deployment. They appreciate the company's alignment with their values and budget considerations. Daily feedback and structured communication were highlighted as strengths, ensuring transparency and progress tracking. However, one client suggested improving the provision of objection-handling scripts. Overall, the sentiment is positive, reflecting satisfaction with project management and outcomes.
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Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

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Reviews mention Knowledgeable
Clients have consistently praised ReveGro for their extensive knowledge and professionalism. One CEO noted their 'highly professional, knowledgeable proactive relationship' and emphasized the effectiveness of regular virtual meetings to explain processes and report results. Additionally, their unique approach to social media engagement was highlighted as impressive, reflecting their expertise in the field. Overall, feedback indicates a strong sentiment towards ReveGro's knowledgeable capabilities in delivering successful project outcomes.

LinkedIn Marketing Campaing for Sustainability Consulting Co

5.0 Feb 9, 2024

Regular virtual meeting to explain the process and report on results. A highly professional, knowledgeable proactive relationship.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center, Staffing & Compliance Services for Utility Firm
5.0 — A utility firm hired ReveGro to manage their call center needs. The team’s tasks included supplying and managing the client’s data, addressing their staffing needs, and managing their compliance Read more
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Industry Experience

ReveGro has garnered positive feedback across various industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their expertise in lead generation and marketing strategies, noting significant improvements in revenue and client engagement. The sentiment is particularly strong in Construction, where clients report successful revenue increases, while feedback from the Utilities sector highlights their effective project management. Overall, ReveGro is positioned as a trusted partner for businesses seeking growth in these sectors.
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Financial services Construction Utilities Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that ReveGro offers competitive pricing and good value for money. One client highlighted that ReveGro's pricing fit their budget, while another emphasized the 'great value for cost' and alignment of company values. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services provided, although some expressed a desire for improved project management and communication.
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VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
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Industry Experience

VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

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Reviews mention Efficient
Clients have praised Dialnest PTE LTD for their efficient project management and timely delivery of services. One reviewer highlighted how the team seamlessly integrated into their operations, providing consistent lead generation and measurable sales growth. Additionally, the company was commended for their clear communication and responsiveness to client needs, which contributed to improved customer satisfaction and operational efficiency.

Call Center Services for Software Development Company

5.0 Jan 10, 2025

There is weekly reporting structure and meetings to analyse performance. Everything was delivered on time. Mode of operations, and efficiency of employees.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Software Development Company
5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
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Industry Experience

Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

10% Call Center Services

40% Demand Generation Marketing

20% Account-Based Marketing +2 services

20% Email Marketing

10% Sales Outsourcing

ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

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Reviews mention Understands their clients' needs
ResponsePoint demonstrates a strong understanding of client needs, as highlighted by feedback emphasizing their tailored approach to solutions. Clients appreciated the company's commitment to customizing strategies based on specific objectives, which fostered effective outcomes. One client noted that ResponsePoint's ability to address concerns promptly contributed positively to the project experience, despite some delays in deliverables. Overall, the sentiment reflects confidence in their client-centric approach, although timeliness remains an area for improvement.

Account-Based Marketing & Demand Generation Svcs for Communication Platform

4.0 Apr 16, 2024

What I found most impressive about ResponsePoint is their tailored approach to our needs. They don't offer generic solutions but take the time to understand our objectives and customize their strategies accordingly. This level of personalization ensured effective solutions aligned closely with our goals, setting them apart from others.
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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Technology Company
4.0 — ResponsePoint has been hired by a technology company to generate SQLs (sales-qualified leads) and HQLs (highly-qualified leads). They've ended up focusing only on generating SQLs after a few months. Read more
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Industry Experience

ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.
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Software Business services Telecommunications Information technology Research

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Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)

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TMP Direct

5.0 1 review

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Services provided

60% Customer Service Outsourcing

20% IT Managed Services

10% Logistics & Supply Chain Consulting +1 service

10% Sales Outsourcing

TMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read more
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Industry Experience

TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Waiting Support for Telecommunications Service
4.5 — Read more
Read 3 Reviews

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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Select Industry to see insights

Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Business Consulting +3 services

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Westshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Services Company
5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read more
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Industry Experience

Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

10% Business Consulting

10% Sales Outsourcing

Fusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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More responsive than most other service providers

Fusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Rozlin Financial Group, Inc.

4.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sycamore, IL

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Rozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.

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Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication and responsiveness. One client noted, "They communicate very well and are super efficient and responsive," highlighting the company's commitment to keeping clients informed. Additionally, they appreciated the constant contact and readiness to address inquiries, stating, "They stay in constant contact and are there to answer any questions whenever we need them." Overall, the sentiment regarding their communicative approach is overwhelmingly positive.

Third-Party Collection Services for Surgery Center

5.0 Jul 16, 2020

Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience

Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.
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Digital Instyle

5.0 1 review

$1,000+

$200 - $300 / hr

2 - 9

Dee Why, Australia

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Digital Instyle reflect a positive sentiment, highlighting their effective SEO strategies and timely project delivery. A client from TBAC noted their local visibility goals were met, praising the company's strong communication and cultural alignment. The client appreciated the personalized attention typical of smaller firms, stating they 'really care' about their clients. No areas for improvement were identified, reinforcing the overall satisfaction with their services.
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Industry Experience

Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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Lead Pronto

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

WIRRAL, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

15% Affiliate Marketing

10% Digital Strategy

10% Sales Outsourcing

5% Conversion Optimization

Lead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.

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Reviews mention Hard working
Clients consistently praise Lead Pronto for their hard-working nature and commitment to client success. One client noted the team's impressive responsiveness to feedback, stating, "They work really hard to keep us up to date on everything we need to know for the project to be successful." Another emphasized their transparency and dedication, highlighting that they trust Lead Pronto's expertise, which has strengthened their long-term relationship. Overall, client sentiment reflects a strong appreciation for Lead Pronto's diligent efforts.

SMM & Search Lead Generation for Home Improvement Company

5.0 May 12, 2020

We get a performance report on a weekly basis that we then analyze with their team and are able to discuss what we want to do going forward. The whole process is incredibly transparent, and they work really hard to keep us up to date on everything we need to know for the project to be successful.
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Industry Experience

Lead Pronto has demonstrated expertise in the consulting, legal, and real estate industries, receiving positive feedback for their ability to generate quality leads and enhance digital presence. In consulting, they excel at interpreting strategic marketing into effective digital campaigns. For legal clients, they improved online visibility and led to significant business growth. In real estate, their targeted social media campaigns resulted in high conversion rates. Overall, clients commend their responsiveness, transparency, and commitment to delivering results.
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Consulting Legal Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Lead Pronto is frequently noted for its competitive pricing and value for money. Clients have expressed satisfaction with their cost-effectiveness, stating they received significant returns on investment, sometimes recovering costs multiple times over. One client highlighted their sensible pricing structure, which adapts to different budgets, especially for startups. Overall, feedback reflects a strong sentiment that Lead Pronto's services provide substantial value, with clients feeling their investments are well-utilized and effective in generating quality leads.
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InTouch

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

40% Customer Service Outsourcing

InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Business Company
5.0 — Read more
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Industry Experience

InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
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Cenit Inc

4.8 6 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% IT Managed Services

10% Sales Outsourcing

Cenit Inc specializes in Contact Center Services, offering Customer Support, Inbound Call Center, and Telemarketing Services. Reviews highlight their efficiency and cost-effectiveness, with 100% of respondents noting timely delivery and responsive communication. Clients appreciate their commitment to exceeding expectations and the value provided, with no negative feedback reported.

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Reviews mention Helpful
Clients have consistently praised Cenit Inc for their efficiency and helpfulness in managing backend operations, which has led to reduced payroll costs and improved task delivery. One client highlighted their impressive responsiveness, stating they always delivered on time and met needs effectively. However, there was a mention of a limitation in accommodating urgent hiring requests, indicating potential areas for improvement. Overall, the sentiment is positive, emphasizing the company's value and alignment with client goals.

Back-Office Outsourcing for Conversational Mktg Tool Provider

5.0 Nov 1, 2023

We're impressed with their efficiency and helpfulness. Sometimes, they are selective about taking on a task. We needed to hire a senior Data Scientist urgently, but they said they would not be able to accommodate us.
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Industry Experience

Cenit Inc has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, Software, Consumer Products, and Retail. Clients highlight their strengths in reliability, timely delivery, and cost-effectiveness. Notable feedback emphasizes their ability to enhance customer service operations, manage backend processes efficiently, and deliver impactful digital marketing solutions. Overall, the sentiment across these industries is highly positive, indicating Cenit Inc as a strong candidate for clients seeking comprehensive support in these sectors.
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IT Services Advertising & marketing Software Consumer Products Retail

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More responsive than most other service providers

Cenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Canada (1) Pakistan (1)

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Nexsales

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Mumbai, India

Services provided

20% Business Consulting

20% Conversion Optimization

15% BI & Big Data Consulting & SI +5 services

10% Demand Generation Marketing

10% Digital Engineering

10% Marketing Strategy

10% Sales Outsourcing

5% Market Research

Nexsales is a data analytics company specializing in persona targeting, market segmentation, and customized data solutions, particularly for the IT consulting, security software, and business intelligence industries. They received overwhelmingly positive feedback, with clients praising their timely delivery, effective project management, and impactful data insights that drove market expansion and strategic growth.

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Industry Experience

Nexsales has effectively supported clients in the IT consulting, security software, and business intelligence sectors. Feedback highlights their strengths in data analytics, persona targeting, and market definition, which have significantly enhanced clients' strategic decision-making and market growth. Overall sentiment is positive, particularly regarding their timely project management and effective communication, suggesting they are a strong fit for businesses seeking data-driven insights in these industries.
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Research

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Nexsales' competitive pricing and strong value for money. One review emphasized that Nexsales was selected due to its pricing fitting the client's budget while also providing good value. The project's success, characterized by improved targeting and market expansion, further underscores the effectiveness of their services relative to cost. Overall, sentiment regarding costs and value is positive, with no significant areas for improvement noted.
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The Webplant

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Services provided

15% UX/UI Design

15% Web Development

10% AI Consulting +6 services

10% Application Testing

10% CRM Consulting and SI

10% E-Commerce Development

10% IT Managed Services

10% Sales Outsourcing

10% Search Engine Optimization

The Webplant is a web development and IT service company specializing in creating and maintaining complex websites and online platforms using technologies like PHP, MySQL, and WordPress. Their reviews reflect a 100% positive sentiment, highlighting their technical expertise, efficient project management, and prompt issue resolution. Clients appreciate their clear communication, budget adherence, and effective solutions for enhancing platform functionality.

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Reviews mention Reasonable pricing
Clients have expressed satisfaction with The Webplant's services, particularly noting their exceptional IT work offered at a reasonable cost. One client emphasized that The Webplant performs effectively within budget constraints, stating they deliver repairs promptly and maintain high-quality project management. Overall, the sentiment regarding pricing is positive, with no complaints raised about costs in the feedback provided.

Web Design & Development for Online Education Company

5.0 Aug 31, 2022

The Webplant does exceptional IT work at a reasonable cost.
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Industry Experience

The Webplant has demonstrated strong expertise in the Social Networking and Education industries, receiving positive feedback for their project management, technical knowledge, and ability to scale complex websites. In Social Networking, they effectively transitioned a group platform to a robust web application, resulting in significant membership growth. In Education, they have maintained and expanded a complex e-commerce website, consistently meeting service expectations. Overall, their strengths lie in technical proficiency and attentive project management, making them a suitable partner for clients in these sectors.
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Social Networking Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise The Webplant for delivering exceptional IT services at reasonable prices, emphasizing their clear project scopes that prevent budget overruns. One client noted, "The Webplant does exceptional IT work at a reasonable cost," while another highlighted their technical expertise and adherence to project plans. Overall, feedback reflects a strong sentiment regarding the company's value for money and effective project management.
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India (1) United States (1)

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Do Sales

5.0 5 reviews

$5,000+

$25 - $49 / hr

10 - 49

Services provided

20% Email Marketing

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Business Consulting

10% Content Marketing

10% Digital Strategy

10% Search Engine Optimization

Do Sales is a comprehensive sales and marketing agency specializing in lead generation and sales strategy development. Across various reviews, clients commend their innovative sales campaigns and effective communication, highlighting a 100% satisfaction rate. Reviewers frequently mention their proficiency, persistence, and remarkable ability to quickly generate qualified leads and close deals.

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Reviews mention Well-organized projects
Clients have consistently praised Do Sales for their well-organized project management and effective communication. One client noted the team's proficiency and the seamless workflow, describing them as a 'well-oiled machine' with no need for oversight. They emphasized the importance of detailed weekly reports and regular touchpoints, which contributed to their success in generating qualified leads and closing deals. Overall, the sentiment reflects strong satisfaction with the structured approach and professionalism demonstrated by Do Sales.

Lead Generation for Cloud Consulting Firm

5.0 May 26, 2021

The workflow was very effective and proficient. They are very particular about sending weekly reports (very detailed) and doing weekly touch bases. We usually interact over Slack, but they work like a well-oiled machine. So no real oversight needed.
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Industry Experience

Do Sales has demonstrated expertise in IT Services, Software, and Design industries, receiving positive feedback for their innovative sales strategies and lead generation capabilities. Clients praised their effective communication, adaptability, and the ability to deliver qualified leads, resulting in improved sales pipelines. Overall, sentiment is highly favorable, particularly among IT and Software firms, highlighting Do Sales as a strong partner for companies seeking to enhance their sales processes and marketing efforts.
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IT Services Software Design

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Do Sales' exceptional value for money, noting their innovative approaches and effective lead generation strategies. One client emphasized that for the investment of around $5,000, they received high-quality work and substantial results, stating, 'They’ve done exactly what they’ve promised.' Overall, feedback indicates strong satisfaction with the cost relative to the results achieved, reinforcing the company’s reputation as a cost-effective solution in sales and marketing.
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Chicago, Illinois (1) Palo Alto, California (1) San Francisco, California (1) San Jose, California (1) Boulder, Colorado (1)

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Extended Presence

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

100% Sales Outsourcing

Extended Presence is a company specializing in outbound call center services, including appointment setting and lead generation. Reviews highlight their effectiveness in enhancing sales and customer service, with clients noting significant time and cost savings. Approximately 70% of feedback underscores their quick problem-solving abilities, although some suggest improvements in pricing flexibility.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Retail Firm
4.0 — Read more
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Industry Experience

Extended Presence has demonstrated expertise in the retail industry, particularly in outbound sales support, lead generation, and appointment setting. Clients have noted significant improvements in sales and operational efficiency, leading to enhanced business success. The provider's strengths include responsiveness and effective problem-solving. Overall sentiment in the retail sector is positive, highlighting the provider's impact on sales growth and operational cost savings, although some feedback suggests potential for improvement in pricing structures.
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Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Extended Presence's pricing structure, noting that they offer competitive package deals that provide great value for money. One client highlighted significant savings in both time and costs, suggesting that the service has positively impacted their business efficiency. However, there was a suggestion for improvement in the pricing packages, indicating a potential area for further enhancement in perceived value.
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Direct TPV

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

75% Back Office Outsourcing

Direct TPV is a company specializing in Contact Center Services, particularly in outbound call handling and telecommunication services. Reviews highlight their excellence in outbound sales calls and customer issue management, with 100% positive feedback on their cost-effectiveness and service quality. Clients appreciate the convenience, safety, and affordability provided by Direct TPV's services.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Business Services Company
5.0 — Read more
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Industry Experience

Direct TPV demonstrates strong expertise in the Business Services sector, particularly in telecommunication services. Clients note their strengths in cost-effectiveness and quality, highlighting their capability to manage substantial outbound call volumes efficiently. Overall sentiment is highly positive, suggesting that businesses seeking affordable and reliable outbound services would find this provider a suitable match for their project needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients perceive Direct TPV as a cost-effective solution, highlighting strong value for money. One review noted a monthly savings of approximately $70, emphasizing affordability alongside quality. The overall sentiment reflects satisfaction with their pricing structure, although specific billing details were unclear for some clients. The company's ability to save clients both time and money contributes to positive feedback regarding their overall value.
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Exceptional performance
Clients have consistently praised EXL Service for their exceptional performance, notably highlighting their ability to save 'hundreds of hours and thousands of dollars' monthly. One client described their services as 'excellent,' particularly appreciating the efficiency in handling billing and legal entry tasks. While there is acknowledgment of areas for improvement, the overall sentiment remains highly positive, emphasizing the significant value provided by EXL Service in alleviating in-house burdens.

Payment Processing for Small Nonprofit

3.5 Aug 12, 2017

They provide a service that helps us save time and money. This efficiency contributes significantly to our operational success.
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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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Sparksense

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Frick, Switzerland

Services provided

80% Sales Outsourcing

20% Business Consulting

Sales Outsourcing company Sparksense was established in 2017. The firm focuses on Sales Outsourcing and Business Consulting, and is small.
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Outsource Accelerator

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Taguig, Philippines

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Business Consulting

Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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Woven Solutions Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Swindon, England

Services provided

100% Call Center Services

Woven Solutions Ltd is a phone answering service. They are located in Swindon, England and have midsize team. Their services include Call Center Services.
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DCDial

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% Sales Outsourcing

DCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.

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Centratel Answering Service

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bend, OR

Services provided

100% Call Center Services

Centratel Answering Service, a call center service, is based in Bend, Oregon. Established in 1984, the team offers Call Center Services.
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bdg Consulting GmbH

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Köln, Germany

Services provided

5% Call Center Services

50% Sales Outsourcing

20% Business Consulting +2 services

15% Direct Marketing

10% Marketing Strategy

Sales Outsourcing company bdg Consulting GmbH is in Köln, Germany. Their services include Sales Outsourcing and Business Consulting.
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