Top Call Center Companies & Services for Utilities
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr10,000+Irvine, CA
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See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr10,000+Kingston, Jamaica
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Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 82 projectsSupportYourApp is a distinguished provider of Customer Support Services and Contact Center Services, excelling in telephonic support, phone support, and call handling. The company is praised for its adaptability, proactive management, and delivery of timely, high-quality customer care. Across diverse reviews, 90% highlight its flexibility, professional communication, and ability to scale services efficiently, ensuring client satisfaction and operational excellence.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+< $25 / hr10 - 49Dunbartonshire, Scotland
Services provided
Virtual VIP Ltd is a Dunbartonshire, Scotland-based call center. They specialize in Call Center Services.
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Phoenix, AZ
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Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
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Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 64 projectsA-SALES AB is a specialized company providing Outbound Call Center and Telemarketing Services. Across their reviews, clients commend their structured project management, precise targeting, and ability to adapt messaging to specific markets. With positive feedback from all reviewers, notable outcomes include a consistent average of 10–22 qualified meetings per month, showcasing their effectiveness in lead generation and sales appointment booking.
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$10,000+$25 - $49 / hr10 - 49Limonest, France
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E-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Dearborn, MI
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Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
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EchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Wells, England
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Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Surry Hills, Australia
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Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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$1,000+< $25 / hr10 - 49Wembley, England
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Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Liverpool , England
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The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
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Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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$10,000+$150 - $199 / hr1,000 - 9,999London, England
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Dunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
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Phone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Itasca, IL
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Integrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
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$1,000+Undisclosed2 - 9Warwick, England
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Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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$1,000+< $25 / hr50 - 249Nailsea, England
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Headquartered in Nailsea, England, Office24 is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Langley City, Canada
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Personal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr50 - 249Noida, India
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Established in 2024, OSLO HQ, a midsize web design company, is located in Noida, India. Their services include Web Design and Video Production.
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UndisclosedUndisclosed10 - 49
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Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249
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EagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
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Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Pasig, Philippines
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Outsourced Dynamic Network Solutions Inc. Is a big data analytics company. They focus on BI & big data consulting & SI and Cybersecurity and were established in 2023.
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$10,000+$50 - $99 / hr50 - 249Warszawa, Poland
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Midsize custom software development company Whirly, is headquartered in Warszawa, Poland. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Columbia, MD
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NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
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Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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UndisclosedUndisclosed10 - 49Sacramento, CA
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IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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$10,000+Undisclosed10 - 49
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Launched in 2024, Pivot X USA is a Sales Outsourcing company. The team offers Sales Outsourcing and Staffing and is located in Amman, Jordan and North Miami, Florida.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
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Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Mississauga, Canada
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Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.
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$1,000+< $25 / hr2 - 9Pune, India
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MADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.
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Undisclosed$25 - $49 / hr2 - 9Lalitpur, Nepal
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Founded in 2025, Ora Technologies is a small Lalitpur, Nepal-based SEO agency. Their services include Search Engine Optimization and Cybersecurity.
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$5,000+$25 - $49 / hr250 - 999Santiago, Chile
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Launched in 1990, Adexus is an IT strategy consulting company. The team offers IT strategy consulting and Mobile App Development.
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$1,000+< $25 / hr10 - 49
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Best Tech Company is a Jacksonville, Florida-based website development firm. They focus on Web Development and Direct Marketing.
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$25,000+$25 - $49 / hr50 - 249Pune, India
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CRM consulting and SI company Acespera Systems specializes in CRM consulting and SI and ERP consulting and SI. They were established in 2019.
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$5,000+$200 - $300 / hr2 - 9
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Founded in 2021, Sales Dynamics is a small Marketing Strategy company. Their team specializes in Marketing Strategy and Business Consulting.
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$10,000+$150 - $199 / hr2 - 9Marseille, France
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Greenvision Consulting is a Business Consulting company established in 2024. Their team provides Business Consulting and Market Research.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
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Pepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
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Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Satkhira, Bangladesh
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IdeonovoIT is a SEO services firm. They are based in Satkhira, Bangladesh and Ashburn, Virginia and have small team. They focus on Search Engine Optimization and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Springdale, AR
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Branding agency Simba 7 Media is headquartered in Springdale, Arkansas. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Tampa, FL
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TWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
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Best Call Centers for the Utilities Industry
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services40% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services10% Other -
UndisclosedUndisclosed10 - 49Lake Hallie, WI
Ability to deliver
27.5/40.015.8/20 Reviews6.5/10 Clients & Experience5.2/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services -
$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Crewe, England
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services50% Sales Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Willow Grove, PA
Ability to deliver
19.5/40.014.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$50 - $99 / hr10 - 49Crewe, England
Ability to deliver
21/40.015.2/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services50% Sales Outsourcing10% Other -
$1,000+< $25 / hr10 - 49
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$5,000+Undisclosed10 - 49Addison, TX
Ability to deliver
21.8/40.016.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr50 - 249Cary, NC
Ability to deliver
23.9/40.015.4/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249San Diego, CA
Ability to deliver
25.1/40.018.4/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services85% Other -
$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Ability to deliver
23.8/40.016.2/20 Reviews2.3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services81% Other -
UndisclosedUndisclosed50 - 249Sydney, Australia
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$25,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
22.4/40.015.8/20 Reviews1.4/10 Clients & Experience5.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
