Top Call Center Companies & Services for Utilities

Ratings Updated: April 1, 2026

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Industry: Utilities

Best Call Centers for the Utilities Industry

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Helpware's timeliness. Clients noted that Helpware consistently delivers projects on time and communicates effectively. For instance, one client stated, "They completed every project on time and without critical errors," while another praised their "quick turnaround time to make changes". Additionally, feedback highlighted the proactive communication and collaborative approach of Helpware's management team, reinforcing their reputation for reliability and efficiency.

Customer Support Services for Grocery Delivery Company

5.0 May 1, 2023

On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines.
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Call Center Services for Online Store Platform

5.0 Dec 17, 2020

The turnaround time to make changes. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co

5.0 May 13, 2025

All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Virtual VIP Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dunbartonshire, Scotland

Services provided

100% Call Center Services

Virtual VIP Ltd is a Dunbartonshire, Scotland-based call center. They specialize in Call Center Services.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

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Reviews mention Openness
The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements.

Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements.
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Call Center Services for Education Company

4.5 May 19, 2023

Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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12 of 15 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 15 times in the past 6 months
Recent reviews of SupportYourApp reflect a generally positive sentiment, highlighting their responsiveness and operational excellence. Clients commend their ability to provide 24/7 support, maintain high customer satisfaction, and adapt to evolving needs. For instance, one client noted their impressive proactive communication and flexibility in scaling support. However, one review expressed dissatisfaction due to a lack of ownership and inconsistent service, indicating areas for improvement in accountability and ticket management. Overall, SupportYourApp is viewed as a reliable partner for customer support operations.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Ant Marketing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sheffield, England

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Telestar Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

35% Call Center Services

35% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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Aspect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Phoenix, AZ

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% IT Managed Services

Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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Remed Türkiye

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing

Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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E-Satisfaction

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Limonest, France

Services provided

15% Call Center Services

45% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Digital Strategy

10% Sales Outsourcing

E-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Reliable
Simply Contact has consistently been recognized for their reliability in client engagements. One client noted their customer support agents 'quickly got up to speed' and maintained a 'friendly, professional tone', fulfilling expectations and ensuring customer satisfaction. Another client emphasized their flexibility and reliability over six years, stating Simply Contact 'always strives to provide the best service'. Overall, the feedback reflects a strong sentiment of dependability and effective communication, contributing positively to project outcomes.

Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Contact Center Services for IT Staff Augmentation Company

5.0 Feb 3, 2021

Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.

Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

10% Call Center Services

20% Conversion Optimization

10% Application Management & Support +9 services

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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EchoCCS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

20% IT Managed Services

20% Sales Outsourcing

10% Business Consulting

EchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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What are Featured Providers?
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Knowledgeable
Clients consistently highlight A-SALES AB's extensive knowledge and expertise in outbound sales strategies. For instance, one reviewer noted their impressive technical knowledge and ability to adapt strategies based on market insights. Another client emphasized their detailed understanding of various European markets, which facilitated successful outreach. Overall, the sentiment regarding their knowledgeable approach is overwhelmingly positive, with clients appreciating their commitment to delivering tailored solutions and effective communication throughout the project.

Sales Outsourcing for Sustainable Paper Company

5.0 Apr 25, 2024

We were pleased with their competence, speed, and agility. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach best possible outcome.
Read Full Review

Lead Gen & Email Mktg for Digital Marketing Agency

4.0 Feb 26, 2024

Their passion, professionalism, and knowledge of the sales industry. They leverage the latest tech trends and techniques to help our business cut through the competition.
Read Full Review

Email Marketing for Healthcare Company

5.0 Aug 17, 2025

Their knowledge in the outbound game. I'm learning something new every day.
Read Full Review

Sales Outsourcing for Consulting Company

5.0 Sep 22, 2025

Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
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Email Marketing for IT Company

5.0 Sep 22, 2025

The technical knowledge and know-how overall about cold email are impressive.
Read Full Review

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8 of 9 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.
Read 9 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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View projects from:

United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (4) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TelePA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Wells, England

Services provided

60% Call Center Services

30% Back Office Outsourcing

10% AR/VR Development

Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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Peritum Business service

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Surry Hills, Australia

Services provided

20% Call Center Services

25% Accounting

25% BI & Big Data Consulting & SI +2 services

15% Cloud Consulting & SI

15% IT Managed Services

Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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Confero

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Wembley, England

Services provided

36% Call Center Services

36% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Back Office Outsourcing

Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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The ContactPeople

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool , England

Services provided

42% Call Center Services

38% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% HR Consulting

The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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dunnhumby

Not yet reviewed

$10,000+

$150 - $199 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

20% Branding

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Dunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
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i Concepts / I Possible /Goraya Consultant & Traders

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Lahore, Pakistan

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +19 services

10% Sales Outsourcing

5% Accounting

5% Business Consulting

5% Graphic Design

5% IT Managed Services

5% Print Design

5% Social Media Marketing

5% Trucking

5% Web Design

5% Web Development

2% Advertising

2% E-Commerce Development

2% Market Research

2% Other Digital Marketing

2% Other Marketing

2% Warehousing & Distribution

1% Commercial Brokerage Services

1% Commercial Property Management

1% Logistics & Supply Chain Consulting

Phone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
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Integrative Systems

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Itasca, IL

Services provided

10% Call Center Services

15% IT Managed Services

15% IT Staff Augmentation +6 services

10% Accounting

10% Back Office Outsourcing

10% Custom Software Development

10% Enterprise App Modernization

10% Graphic Design

10% Web Development

Integrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
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Metric Central

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Warwick, England

Services provided

25% Call Center Services

50% Email Marketing

25% Direct Marketing

Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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Office24

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nailsea, England

Services provided

30% Call Center Services

60% Back Office Outsourcing

10% Sales Outsourcing

Headquartered in Nailsea, England, Office24 is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Personal Touch

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Langley City, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing

Personal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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OSLO HQ

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

Noida, India

Services provided

20% Content Moderation Services

20% Demand Generation Marketing

20% Sales Outsourcing +2 services

20% Video Production

20% Web Design

Established in 2024, OSLO HQ, a midsize web design company, is located in Noida, India. Their services include Web Design and Video Production.
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Infoprogres (VoipBon)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

40% Call Center Services

20% IT Managed Services

10% Cloud Consulting & SI +3 services

10% Customer Service Outsourcing

10% IT Strategy Consulting

10% Sales Outsourcing

Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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EagleGrace

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

10% Call Center Services

25% Transcription

25% Translation +3 services

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

EagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bonita Springs, FL

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Outsourced Dynamic Network Solutions Inc.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% Customer Service Outsourcing +2 services

20% Cybersecurity

20% Mobile App Development

Outsourced Dynamic Network Solutions Inc. Is a big data analytics company. They focus on BI & big data consulting & SI and Cybersecurity and were established in 2023.
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Whirly

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Services provided

15% Call Center Services

25% Web Development

20% AI Development +3 services

15% Custom Software Development

15% Mobile App Development

10% IT Managed Services

Midsize custom software development company Whirly, is headquartered in Warszawa, Poland. Their services include Custom Software Development and Web Development.
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nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

35% IT Staff Augmentation

15% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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Beijing Sobot Technologies Co., Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

35% Call Center Services

35% AI Agents

30% AI Consulting

Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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TLC Tech, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sacramento, CA

Services provided

10% Call Center Services

25% IT Managed Services

15% BI & Big Data Consulting & SI +4 services

15% Cybersecurity

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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Pivot X USA

Not yet reviewed

$10,000+

Undisclosed

10 - 49

Services provided

20% HR Outsourcing

20% Recruiting

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Launched in 2024, Pivot X USA is a Sales Outsourcing company. The team offers Sales Outsourcing and Staffing and is located in Amman, Jordan and North Miami, Florida.
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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Qinetic Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

15% Call Center Services

5% Affiliate Marketing

5% Content Marketing +22 services

5% Conversion Optimization

5% Email Marketing

5% Graphic Design

5% Logo

5% Mobile & App Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

4% Custom Software Development

4% E-Commerce Development

4% Mobile App Development

3% Digital Strategy

3% Finance & Accounting Outsourcing (FAO)

2% Corporate Photography

2% IT Managed Services

2% IT Staff Augmentation

2% Other Application Development

2% Other Design

2% Other IT Consulting and SI

2% Transcription

2% Translation

1% Other Digital Marketing

Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.
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MADS PvT LTD

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Pune, India

Services provided

10% Call Center Services

10% Account-Based Marketing

10% Advertising +7 services

10% Business Consulting

10% Content Marketing

10% Customer Service Outsourcing

10% Demand Generation Marketing

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

MADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.
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More responsive than most other service providers

MADS PvT LTD is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Adexus

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Santiago, Chile

Services provided

20% Call Center Services

40% IT Strategy Consulting

30% Mobile App Development +1 service

10% IT Managed Services

Launched in 1990, Adexus is an IT strategy consulting company. The team offers IT strategy consulting and Mobile App Development.
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Acespera Systems

Not yet reviewed

$25,000+

$25 - $49 / hr

50 - 249

Pune, India

Services provided

10% Call Center Services

15% Application Management & Support

15% ERP Consulting and SI +11 services

13% Low/No Code Development

10% CRM Consulting and SI

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% Enterprise App Modernization

5% IT Managed Services

5% IT Staff Augmentation

5% Other IT Consulting and SI

1% Custom Software Development

1% Other Application Development

CRM consulting and SI company Acespera Systems specializes in CRM consulting and SI and ERP consulting and SI. They were established in 2019.
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Sales Dynamics

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Services provided

25% Business Consulting

25% Marketing Strategy

10% Corporate Training & Coaching +4 services

10% Customer Service Outsourcing

10% Digital Strategy

10% Direct Marketing

10% Sales Outsourcing

Founded in 2021, Sales Dynamics is a small Marketing Strategy company. Their team specializes in Marketing Strategy and Business Consulting.
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Greenvision Consulting

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Marseille, France

Services provided

30% Business Consulting

20% Market Research

20% Marketing Strategy +3 services

10% Corporate Training & Coaching

10% Engineering

10% Sales Outsourcing

Greenvision Consulting is a Business Consulting company established in 2024. Their team provides Business Consulting and Market Research.
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Pepper VA

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Pepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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ideonovoIT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Satkhira, Bangladesh

Services provided

20% BI & Big Data Consulting & SI

20% Search Engine Optimization

15% Ecommerce Marketing +3 services

15% Marketing Strategy

15% Sales Outsourcing

15% Social Media Marketing

IdeonovoIT is a SEO services firm. They are based in Satkhira, Bangladesh and Ashburn, Virginia and have small team. They focus on Search Engine Optimization and BI & big data consulting & SI.
Read more

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Simba 7 Media

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Springdale, AR

Services provided

10% Branding

10% Digital Strategy

10% Email Marketing +7 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

Branding agency Simba 7 Media is headquartered in Springdale, Arkansas. Their services include Branding and Digital Strategy.
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TWELVE TABLES

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tampa, FL

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% Financial Consulting

10% Marketing Strategy

10% Product Design

10% Sales Outsourcing

10% Social Media Marketing

10% Staffing

10% Web Development

TWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce

2 SureCall Contact Centers

3 Big Outsource

4 AnswerFirst

5 Ambs Call Center

6 Valoris Center

7 MarketStar Bulgaria

8 SummitNext

9 Quantanite

10 Anserve Inc.

11 Voice Link of Columbus, Inc.

12 Gold Cross Answering Service

13 Telelink

14 CCIG Group

15 MANGO5

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Centers for the Utilities Industry

AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

70% Call Center Services

30% Other

View Profile Visit Website
SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

33.7/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Big Outsource

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Ability to deliver

38.7/40.0

20/20 Reviews

10/10 Clients & Experience

8.7/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
AnswerFirst

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Ability to deliver

32.6/40.0

13.6/20 Reviews

9.4/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Ambs Call Center

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Ability to deliver

33.8/40.0

17/20 Reviews

8.4/10 Clients & Experience

8.3/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
Valoris Center

$1,000+

< $25 / hr

250 - 999

București, Romania

Ability to deliver

33.3/40.0

17.6/20 Reviews

8.2/10 Clients & Experience

7.5/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
MarketStar Bulgaria

$25,000+

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Ability to deliver

32.7/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

6.8/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

View Profile Visit Website
SummitNext

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

32.2/40.0

15.8/20 Reviews

9.3/10 Clients & Experience

7.1/10 Market Presence

Service focus

15% Call Center Services

20% Sales Outsourcing

65% Other

View Profile Visit Website
Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

20% Call Center Services

20% Sales Outsourcing

60% Other

View Profile Visit Website
Anserve Inc.

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Ability to deliver

29.5/40.0

16.4/20 Reviews

5.7/10 Clients & Experience

7.4/10 Market Presence

Service focus

90% Call Center Services

10% Other

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Voice Link of Columbus, Inc.

Undisclosed

Undisclosed

10 - 49

Columbus, GA

Ability to deliver

29.3/40.0

16.2/20 Reviews

6.9/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Call Center Services

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Gold Cross Answering Service

Undisclosed

Undisclosed

10 - 49

Lake Hallie, WI

Ability to deliver

27.5/40.0

15.8/20 Reviews

6.5/10 Clients & Experience

5.2/10 Market Presence

Service focus

90% Call Center Services

10% Other

View Profile Visit Website
Telelink

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Ability to deliver

24.3/40.0

15.6/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Ability to deliver

25.6/40.0

20/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
MANGO5

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Ability to deliver

24/40.0

16.2/20 Reviews

2.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

View Profile Visit Website
ARC Business Process Outsourcing

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Ability to deliver

23/40.0

16.4/20 Reviews

2.1/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

40% Sales Outsourcing

40% Other

View Profile Visit Website
RevOps Finder

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Ability to deliver

21.9/40.0

16.2/20 Reviews

1.7/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

50% Sales Outsourcing

10% Other

View Profile Visit Website
Answer America

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Ability to deliver

19.5/40.0

14.2/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
The Weaver Group

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

80% Sales Outsourcing

10% Other

View Profile Visit Website
ReveGro

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Ability to deliver

21/40.0

15.2/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

50% Sales Outsourcing

10% Other

View Profile Visit Website
VoiceStamps

$1,000+

< $25 / hr

10 - 49

Ability to deliver

21.5/40.0

16.2/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
Conectys

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Ability to deliver

22.1/40.0

14.6/20 Reviews

0.6/10 Clients & Experience

6.9/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Dialnest PTE LTD

$1,000+

< $25 / hr

50 - 249

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

View Profile Visit Website
CallZent

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Ability to deliver

25.8/40.0

19/20 Reviews

1.4/10 Clients & Experience

5.3/10 Market Presence

Service focus

15% Call Center Services

85% Other

View Profile Visit Website
ResponsePoint

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Ability to deliver

23.9/40.0

15.4/20 Reviews

2.1/10 Clients & Experience

6.4/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

View Profile Visit Website
TMP Direct

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Ability to deliver

23.8/40.0

16.2/20 Reviews

2.3/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Arise

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Ability to deliver

23/40.0

15.2/20 Reviews

0/10 Clients & Experience

7.8/10 Market Presence

Service focus

19% Call Center Services

81% Other

View Profile Visit Website
hammerjack

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Ability to deliver

26.5/40.0

16.4/20 Reviews

4.5/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
Westshore Bpo Pvt Ltd

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Ability to deliver

22.4/40.0

15.8/20 Reviews

1.4/10 Clients & Experience

5.1/10 Market Presence

Service focus

20% Call Center Services

10% Sales Outsourcing

70% Other

View Profile Visit Website
Fusion Global Services

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Ability to deliver

20.6/40.0

13/20 Reviews

1.6/10 Clients & Experience

6/10 Market Presence

Service focus

25% Call Center Services

10% Sales Outsourcing

65% Other

View Profile Visit Website

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