Top Answering Service for Real Estate
241 Companies
Top Answering Service for Real Estate
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a provider of virtual receptionist and Contact Center Services, offering solutions such as call handling, appointment scheduling, and customer support services. The company is lauded in 89% of reviews for its professionalism, responsiveness, and innovative AI applications, with clients reporting enhanced communication and reduced missed calls. Despite high satisfaction, one review (11%) highlighted issues with call management.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Smith.ai has been overwhelmingly positive. Clients appreciate the personal and high-quality phone answering service, noting specific comments like, "Wow, your staff is so nice!" The team consistently delivers on time and maintains effective communication through virtual meetings. Clients also commend their innovative approach and friendly service, with no reported areas for improvement. Overall, Smith.ai is seen as a valuable partner for enhancing professionalism in client interactions.Was this helpful?
11 of 11 Answering services reviews are 5 stars7 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Smith.ai has received overwhelmingly positive feedback for their answering services, with 92% of reviewers expressing satisfaction. Key strengths include their responsiveness, professionalism, and efficiency, evident in improved call handling and reduced missed opportunities. Clients appreciate their ability to prioritize sales leads and provide detailed reporting. Notably, 67% of reviewers highlighted the effectiveness of their AI and live agent integration, enhancing the overall customer experience. Areas for improvement are minimal, with clients noting a desire for expanded features and faster response times.
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60 of 65 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 85 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
8 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has received largely positive feedback from clients for their responsiveness, flexibility, and effective problem-solving capabilities. Clients noted improvements in support capacity and operational efficiency, with specific praise for timely issue resolution and proactive communication. However, there were notable concerns regarding consistency in service quality, particularly in one instance where a client's expectations were not met, leading to increased internal workload. Overall, the sentiment is predominantly favorable, highlighting strong project management and dedication.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 189 projectsRemote CoWorker is a company specializing in Contact Center Services, offering a diverse range of customer support and administrative solutions. With a focus on tasks such as inbound and outbound call handling, telemarketing services, and phone support, they maintain high client satisfaction. Approximately 90% of reviewers commend their timely delivery and professionalism, while over 80% highlight their excellent communication and alignment with company values.
Reviews mention Detail-oriented
Overall, client feedback highlights a strong sentiment of detail-oriented service from Remote CoWorker. Clients noted their virtual assistants' exceptional attention to detail, with one stating they consistently completed tasks 'on time and with a high level of detail.' Another client emphasized the 'accurate job intake and contract processing,' while a third praised their 'strong organizational and follow-through skills.' This meticulous approach has led to improved operational efficiency and client satisfaction across various projects.-
Back Office Outsourcing for Defense Products Reseller
5.0 May 24, 2024Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Administrative Support for Educational Institution
5.0 Jan 22, 2025The punctual attainment of assigned duties. The attainment of the delegated tasks in a timely fashion and the overall willingness of my VA to get the tasks done. I have a "Todo" list that documents fairly detailed tasks that are to be completed. This spreadsheet clearly identifies what has and has not been finalized. This is also used as a measurable outcome.
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Administrative Support Outsourcing for Railing Company
5.0 Apr 10, 2025Very wick response time,, they paid good attention to detail.
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Customer Service & Back Office Outsourcing for Therapy Clinic
5.0 Aug 13, 2025They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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8 of 9 Answering services reviews are 5 stars4 new reviews for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Remote CoWorker's clients consistently highlight their expertise in answering services, with over 90% of reviews expressing satisfaction with their responsiveness and professionalism. A notable 85% reported improved operational efficiency, particularly in appointment scheduling and customer service. Clients praised their seamless communication and project management, with one stating they deliver tasks on time and adapt to needs effectively. Overall, feedback reflects strong alignment in values and high-quality support, though a few minor payment and onboarding issues were noted.
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Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
Reviews mention Great team
The feedback from clients highlights BPO Hive LLC as a 'great team' with commendable communication and high-quality staffing. One COO noted the company's ability to provide talented appointment setters and emphasized their alignment with company values. Clients appreciated the great culture fit and the team's capability to meet KPIs consistently. Overall, the sentiment reflects a strong satisfaction with the team's performance and professionalism.-
Call Center Services for Real Estate Company
5.0 Jul 28, 2023The company's project management was notable for its great communication and great staff. This demonstrates their ability to effectively manage and execute projects while maintaining clear and open lines of communication. The team at BPO Hive LLC is recognized for providing talented and high-quality staffing, which contributes to their strong performance.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, clients have praised BPO Hive LLC for their professionalism, responsiveness, and commitment to delivering quality results. A notable review highlighted a successful conversion rate of 15% achieved through their lead qualification services. Clients appreciated the company's flexibility and value for cost, indicating a strong alignment with project goals. Overall sentiment reflects high satisfaction, with no suggested areas for improvement.Was this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
Reviews mention Professional
Overall sentiment regarding professionalism is highly positive. Clients consistently commend Wing Assistant for their clear, proactive communication and reliability. For instance, one client noted their team was 'highly reliable, consistently delivers quality work,' while another emphasized their 'excellent project management' and 'promptly addressing any questions or concerns.' The integration of Wing Assistant into client workflows has been seamless, enhancing operational efficiency and service delivery across various projects.-
Virtual Assistant Services for Family Medicine Practice
5.0 Feb 12, 2025Wing AI Technologies demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that all tasks and deliverables were completed according to the agreed-upon schedule. Their team was highly responsive to our needs, promptly addressing any questions or concerns we had. They maintained clear and open communication, which helped us stay informed and confident in their ability to support our medical practice.
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Customer Service for Household Items Liquidity Company
5.0 Apr 25, 2025They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant. How fast they moved, how professional they are, how responsive and tech forward they are.
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Back Office Outsourcing for Event Planning Platform
5.0 Nov 25, 2025Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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4 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, client feedback for Wing Assistant has been overwhelmingly positive, highlighting their exceptional customer service, proactive communication, and seamless integration into existing workflows. Clients praised their ability to exceed performance metrics, such as maintaining a 95% call answer rate and timely execution of social media strategies. Notably, one client appreciated the rapid onboarding process, while another emphasized the quality of candidates provided. Areas for improvement include enhancing the interview process for assistants and addressing billing support responsiveness.Was this helpful?
2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback in the Answering services sector, with 100% of reviewers expressing satisfaction with their expertise and service quality. Clients particularly highlight their effectiveness in handling inquiries, providing timely assistance, and enhancing customer outreach. Notably, both reviewers mentioned improvements in client acquisition and operational efficiency attributed to Wing Assistant's dedicated team. Overall, the company is praised for its reliability and alignment with client values, with no noted areas for improvement.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 34 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 32 projectsExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses.
15 of 28 reviews are 5 stars20 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 28 Recent ReviewsReviewed 28 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and effectiveness in managing customer communications. Clients noted significant improvements in response times and lead conversions, with one stating a 40% increase in bookings due to their support. While some suggested enhancements in reporting and analytics, overall satisfaction remained high, with many emphasizing that ExpertCallers seamlessly integrated into their operations, acting as an extension of their teams.Was this helpful?
8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 26 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing virtual assistance and back-office support, offering services like administrative management, marketing support, data management, and financial operations. Overall, the reviews are overwhelmingly positive, with consistent praise for their professionalism, reliability, and efficiency. Approximately 100% of reviewers noted their punctuality and accuracy, and many highlighted the team's adaptability and effective communication.
Reviews mention Exceeds expectations
Client feedback indicates that The Hour - Back Office and Virtual Assistant Services consistently exceeds expectations, particularly in project management and responsiveness. The Senior Product Manager of Paycor highlighted the team's effective communication and thoughtful management style, noting improvements in candidate engagement and satisfaction. The ability to meet and often surpass timelines was particularly praised, reinforcing the company's strong value proposition and commitment to continuous improvement.-
App Management & Support for HR Solutions Firm
5.0 Jul 6, 2025The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines. What impressed us most was the team's calm and thoughtful management style, their ability to assign the right people to the right tasks, and their strong capacity for learning and continuous improvement.
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11 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction. Clients commend their professionalism, attention to detail, and ability to meet deadlines consistently. Specific feedback highlights increased efficiency, improved organization, and effective communication. For instance, one client noted a 70% reduction in workload, allowing their team to focus on core business activities. Overall, clients appreciate their adaptability, value for cost, and commitment to excellence.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Search Engine Optimization +310% Customer Service Outsourcing10% Data Annotation Services10% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
Reviews mention High-quality work
Clients consistently commend Task Virtual for their high-quality work and effective project management. One client highlighted their 'excellent' project management and the delivery of 'clear, data-driven insights tailored to the performing arts industry.' Another praised their ability to handle back-office tasks, stating it allowed the client to focus on core business activities. Overall, feedback reflects a strong satisfaction with the quality of service provided, with clients expressing confidence in the firm's capabilities.-
BPO Services for Creative Design Agency
5.0 May 17, 2022We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Payroll, Data Entry, and Personnel Services for Healthcare Firm
4.0 Nov 2, 2017They are competent, provide good customer service, and have an easy interface. They can improve their timeliness in resolving problems or questions.
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Medical Billing Assistance for Legal Company
4.5 Aug 18, 2017They are awesome and give helpful suggestions to help my company run smoother. They could provide more update information.
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Market Research for Performing Arts Venue
5.0 Mar 11, 2025We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
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Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
Reviews mention Efficient
Clients frequently commend Go Answer for their efficient service delivery, noting significant time and cost savings. One review highlighted that the company saves approximately $1,500 monthly, while another emphasized their 'fast and effective attention.' Overall, the sentiment regarding efficiency is highly positive, as clients appreciate the reliable customer service that alleviates operational challenges.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Their strength is their fast and effective attention. Working with them is excellent and avoids several headaches.
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Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Accessible
The overall sentiment regarding accessibility is highly positive. Clients appreciate the service provider's consistent availability, with one reviewer noting, 'They are always there when we need it.' This reliability ensures that customer calls are answered effectively, enhancing customer satisfaction. Additionally, the affordable pricing structure is highlighted as a strength, contributing to the positive experience. Clients feel confident in the company's ability to manage communication, stating that 'they do well with this.'-
Answering Services for Small Manufacturing Company
4.0 Aug 12, 2017They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
Innovative and Reliable Answering Service for Hospitality Industry
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as providing good value for money, with one reviewer noting savings of thousands of dollars monthly. Another client highlighted the affordability and reliability of the service, indicating that it is 'worth the money.' However, some clients suggested that pricing could be more competitive, indicating room for improvement in cost-effectiveness. Overall, sentiment is positive, with clients appreciating the quality of service relative to its cost.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 3 projectsRelay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchRelay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.
Reviews mention Exceptional performance
Clients have consistently praised Answering Service Care for their exceptional performance, highlighting the professionalism and kindness of their staff. One client noted that the answerers are so effective that callers often mistake them for company employees, appreciating their reassuring and patient demeanor. The service improved communication efficiency and responsiveness significantly, allowing the client to act swiftly during critical times. Overall, feedback reflects a strong sentiment of satisfaction with their performance and service quality.-
Call Center Services for Food-Grade Manufacturing Facility
5.0 Aug 20, 2020Their support has also increased the efficiency with which information is passed to supervisors. We no longer have to worry about being notified too late and can act quickly to preempt being short-staffed. If I send an email, I can expect to get an answer in less than an hour. I can email their customer service, and they’ll address my concern or implement the necessary changes very quickly. They’re perfectly easy to deal with. The people who answer the phones are exceptional. I’ve listened to several instances where a calling employee is confused because they assume that the answerer is someone from our company. The teammate is always reassuring, patient, and kind, which puts the caller at ease. They’ve always been great at interacting with our employees.
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9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.Was this helpful?
$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 8 projectsPATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with PATLive's performance, highlighting their prompt responsiveness and efficient call handling. One client noted, "They notify me instantly when a call comes in," emphasizing the time and cost savings. Another remarked on PATLive's "excellent command of the English language," ensuring effective communication. Overall, the sentiment reflects a strong trust in PATLive's services, with clients appreciating their professionalism and the significant value they provide.-
24/7 Call Answering for Weight Loss Service
5.0 Feb 12, 2019PATLive helps us save a tremendous amount of time and money. They notify me instantly when a call comes in, so I can often call people back in about two minutes. People are always amazed at how quickly I get back to them. They're very competent and friendly. If I need to reach out to them, they respond almost immediately.
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6 of 7 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone Customer Assistance for Real Estate Investment Company
5.0 — PATLive provides phone customer assistance for a real estate investment company. The team provides phone agents that assist the client with customer service. Read moreWas this helpful?
Industry Experience
PATLive has demonstrated expertise across various industries, notably Sports, Real Estate, and Healthcare. In the Sports sector, clients appreciate their effective call screening and 24/7 availability. Real Estate clients highlight their ability to streamline communication and enhance lead management, resulting in improved operational efficiency. In Healthcare, the prompt response to client inquiries has proven essential. Overall, feedback is highly positive, suggesting PATLive is particularly well-suited for small operations seeking reliable phone answering services.
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Sports Real estate HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
Reviews mention Communicative
Overall, clients consistently praised Outsource and Save for their exceptional communication skills. Specific feedback highlighted their responsiveness and proactive approach, with one client noting they were 'always ready to adapt' and provided 'constant communication.' Another client emphasized the team's transparency and dedication, stating they felt like an 'extended work family.' The sentiment surrounding their communication was overwhelmingly positive, reflecting a strong commitment to client satisfaction and collaboration.-
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 Aug 1, 2024From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free. Whenever we had questions or needed assistance, they were quick to respond and eager to help.
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Campaign Dev & Client Outreach for Real Estate Financing Co
5.0 Aug 1, 2024From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. George from management has always been extremely transparent in regard to our numbers. Any time we have had inquiries we have been met with nothing but positive responses.
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Staff Hiring Services for Laundry Company
5.0 Aug 1, 2024We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns.
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Administrative Support for Prosthetic and Orthotic Provider
5.0 Apr 13, 2022We have weekly meetings to go over workflow systems with the assigned employee managing the set task. Our account manager checks in every day by email or by phone. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 6 projectsVoice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.
Reviews mention Exceeds expectations
Voice Link of Columbus, Inc. consistently exceeds client expectations, as noted by a healthcare executive who praised their outstanding customer service and timely delivery of reports. The client expressed complete satisfaction, highlighting that the team often delivers ahead of schedule and maintains a commitment to using current technology. Overall, the sentiment reflects a strong endorsement of the company's ability to meet and surpass the needs of their clients.-
Call Center Services for Healthcare Company
5.0 Apr 7, 2022We’re 100% satisfied with their work, and they exceed our expectations. Every time we ask them for reports or other tasks, they deliver even before we expect. Their customer service is outstanding.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients from various sectors, including healthcare and home services, praised the company's responsiveness and professionalism. Key strengths include providing seamless patient care and cost-effective solutions, with 100% of clients noting exceptional service and efficiency. There were no reported areas for improvement, highlighting the company's commitment to client needs and high-quality service delivery.
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10 of 11 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Home Services
5.0 — Anserve Inc. provides call center services for a non-medical home care company. They handle on-call duties on weekends. Read moreWas this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services40% Sales Outsourcing30% Demand Generation Marketing +110% Email MarketingFocus Areas
100% Answering servicesSee all 4 projectsRexcall Solutions LLC is a Call Center Services provider specializing in lead generation through outbound call handling and telemarketing services. They have been praised for their excellent project management, timely delivery, and strong company culture. Nearly all feedback (100%) highlights their alignment with customer values and budget, as well as their commitment to delivering consistent lead flow and exceptional customer service.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Rexcall Solutions LLC received positive feedback for its effective lead generation services in real estate. A client noted their successful engagement with homeowners, resulting in an adequate number of leads. The company's timely project management and clear communication were highlighted as strengths, alongside a strong cultural fit. Overall, clients expressed satisfaction with the outcomes and indicated no significant areas for improvement.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Rexcall Solutions LLC has received overwhelmingly positive feedback for their answering services, with 100% of reviewers praising their effectiveness in lead generation and strong communication. Clients noted their responsiveness and commitment to service excellence, emphasizing their ability to deliver timely results and maintain proactive project management. One client highlighted their cultural fit and alignment of values, reinforcing the provider's reputation as a dedicated partner. Overall, Rexcall is recognized for their expertise and customer-centric approach in the answering services sector.
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Industry Experience
Rexcall Solutions LLC has demonstrated substantial expertise in the real estate sector, particularly in property management and lead generation across Washington, DC, Maryland, Virginia, and Pennsylvania. Client reviews reflect a strong sentiment of satisfaction, highlighting their effective communication, timely project delivery, and proactive approach in generating qualified leads. The company is praised for its cultural alignment with clients and commitment to achieving results, making it a suitable partner for businesses in the real estate industry seeking reliable lead generation solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently describe Rexcall Solutions LLC as providing good value for money, with several highlighting that their pricing fits within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another affirmed that they delivered 'as expected' and provided an adequate number of leads. Overall, the sentiment reflects satisfaction with both the cost and the quality of service received.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistSee all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
Reviews mention Trustworthy
The overall sentiment regarding Evoice's trustworthiness is highly positive. Clients highlight their dedicated and customer-oriented approach, noting that the service provider is 'trustworthy' and has significantly improved efficiency in handling inbound calls. One client emphasized that Evoice saves them $25,000 monthly and allows them to focus on their core expertise. This consistent feedback suggests a strong reliability and commitment to client needs.-
Customer Support and Order Processing for Education Company
5.0 Nov 2, 2017They are trustworthy, dedicated, and customer oriented.
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Industry Experience
Evoice has demonstrated expertise across various sectors including Gaming, Education, Healthcare, Retail, and Financial Services. Feedback indicates strengths in providing reliable, high-quality customer service and effective call handling solutions. Clients from the Gaming and Education sectors noted their ability to streamline inbound communication, enhancing operational efficiency. Overall, sentiment is positive, particularly in industries prioritizing robust customer interaction, making Evoice a suitable choice for businesses seeking dependable inbound services.
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Telecommunications Automotive Real estate Arts, entertainment & music Consumer Products Other Industry Gaming Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Evoice has received positive feedback regarding its pricing and value for money. Clients appreciate the attractive pricing structure, with plans ranging from $12.99 to $79.99, which effectively meet various needs. One client noted significant savings of over $200 monthly, while another highlighted an annual expenditure between $1,000 to $4,999, emphasizing overall satisfaction with the service's quality and reliability. The sentiment indicates that clients find Evoice's services both economical and valuable.Was this helpful?
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +110% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 83 projectsCleverly is a lead generation company specializing in LinkedIn outreach and cold emailing services. Reviews are mixed: approximately 55% of clients report positive outcomes like lead generation and responsive communication, while around 45% describe issues with delivery, incorrect targeting, and unsatisfactory customer support. Common praise includes professional project management and tailored strategies, whereas criticisms focus on unmet expectations and poor execution.
Reviews mention Well-organized projects
Clients consistently highlight Cleverly's exceptional organizational skills in project management. One client noted their 'extremely organized' approach and the provision of metrics to monitor outreach effectiveness. Another remarked on the 'fast, well organized, and easy' workflow, emphasizing the team's punctuality and readiness to collaborate. Additionally, a law firm director praised their responsiveness and clarity, stating that Cleverly is 'very organized' and available to address issues promptly. Overall, the sentiment regarding project organization is highly positive.-
Prospect Search for Finance Technology Software
4.5 Feb 9, 2022Very. It was fast, well organized and easy. The team did a lot of work on our behalf, enabling us to make great use of the software platform.
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Digital Marketing & Campaign Strategy for Legal Firm
5.0 Feb 3, 2022They’re very organized from a project management perspective, as they’re always responsive and available to resolve all our issues in a timely manner.
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Industry Experience
Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchCleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
24% Answering services58% Virtual receptionist18% Inbound appointment schedulingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.-
Call-Answering for Education Software Developers
4.5 Apr 21, 2020When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read moreWas this helpful?
Industry Experience
Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
67% Answering services22% Virtual receptionist11% Inbound appointment schedulingSee all 10 projectsGold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.
Reviews mention High-quality work
Gold Cross Answering Service consistently delivers high-quality work, as evidenced by multiple client testimonials. One client noted, 'They produce a quality service day in and day out—they're consistent,' highlighting their reliability. Another praised their 'excellent' service and quick adaptability to changing requirements. Clients appreciate their effective communication and minimal miscommunications, reinforcing the overall sentiment of satisfaction and trust in Gold Cross's capabilities.-
Call Services for Refrigeration & HVAC Service Provider
5.0 Mar 16, 2020They produce a quality service day in and day out—they’re consistent. That’s exactly what we were looking for. They offer the same level of service that we expect of ourselves.
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Call Services for Automotive Service Provider
4.5 Mar 11, 2020It’s been a good service, and they’ve done a fantastic job. Their team is growing and consistently updating their equipment to offer the services that we need. When requirements change, they’re quick to adapt to them.
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Answering Services for Ice Company
5.0 Feb 24, 2020Their services are excellent. They take all the calls we need and they get us messages right away, so it’s super helpful. They’ve been doing a great job—none of my customers have given me any complaints.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services for Refrigeration & HVAC Service Provider
5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read moreWas this helpful?
Industry Experience
Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.
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Utilities Automotive Environmental Services Consumer Products Nonprofit Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read moreWas this helpful?
Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per weekView PackagesVirtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters mostWas this helpful?
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 20 projectsDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
Reviews mention Exceptional performance
Clients express exceptional satisfaction with Davinci Virtual Office Solutions, highlighting their timely and efficient receptionists. One client noted their outstanding performance in expediting tasks, which significantly eases operational challenges. The project's seamless execution and the helpfulness of the project management team further enhance the positive sentiment. Overall, clients recommend Davinci for their high standards and reliable service, stating they have not identified any areas for improvement.-
Virtual Receptionist Services for IoT company
5.0 Sep 19, 2018The manner in which they are able to expedite certain tasks makes our jobs much easier. They know the business well and provide an exceptional service. Their receptionists and secretaries are truly outstanding. They are timely and efficient in their work.
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7 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Mental Health Medical Clinic
5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read moreWas this helpful?
Industry Experience
Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.
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Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services GovernmentWas this helpful?
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Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 10 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Industry Experience
Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
Read All ReviewsSelect Industry to see insights
Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Support for Business Services Company
4.5 — Read moreWas this helpful?
Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services31% Inbound appointment scheduling31% Virtual receptionistSee all 10 projectsEasybee Answering Services is a professional Customer Support Service provider focusing on efficient call handling, including Inbound Call Center and Phone Support. Reviewers consistently highlight the company's responsiveness, cost-efficiency, and ability to provide seamless customer experiences, with over 90% expressing satisfaction. Their bilingual capabilities and detailed message-taking further enhance client communication, making them a valuable asset for businesses seeking comprehensive telephonic support.
Reviews mention Great project management
Clients have consistently praised Easybee Answering Services for their exceptional project management capabilities. One client highlighted the company's flexibility and proactive approach in suggesting solutions for calendaring, ensuring prompt attention to both Spanish and English-speaking clients. The responsive account supervisor was noted for effectively addressing any issues, contributing to smooth communication and workflow. Overall, the sentiment reflects strong satisfaction with Easybee's project management and customer service.-
Call Center Services for Law Firm
5.0 Jan 15, 2021I have an account supervisor who is very responsive and I can communicate with easily. He addresses any issues or questions I have and helps in any way he can.
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10 of 10 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. Read moreWas this helpful?
Industry Experience
Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.
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Legal Education Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.Was this helpful?
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
25% Call Center Services35% Back Office Outsourcing20% Customer Service Outsourcing +210% Search Engine Optimization10% Social Media MarketingFocus Areas
100% Answering servicesSee all 18 projectsASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.
Reviews mention Flexible
The sentiment regarding ASL BPO's flexibility is overwhelmingly positive. Clients consistently highlight their adaptability and responsiveness to changing needs. For instance, one client noted, "ASL BPO was quick to adapt to our evolving needs, responding to any adjustments with flexibility and professionalism." Another client remarked on their impressive ability to integrate changes seamlessly into projects. Overall, ASL BPO's commitment to accommodating client demands and fostering collaborative relationships stands out as a key strength in their service delivery.-
Administrative & Paralegal Support for Law Firm
5.0 Aug 30, 2023The candidate from ASL BPO is very responsive and a great communicator and fast learner. Always went above and beyond of what I asked of him. Their willingness to work with me, their flexibility in finding me someone that fit the needs of my company even though they did not traditionally operate in the US legal space.
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BPO Services for Logistics Company
5.0 Oct 28, 2022We're impressed with their flexibility, customer-centric approach, and teamwork. The team has learned the training material quickly, and raise questions to work to continually improve standards.
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Back Office & Customer Service Outsourcing for Consulting Co
5.0 Nov 20, 2024ASL BPO was quick to adapt to our evolving needs, responding to any adjustments or additional requirements with flexibility and professionalism. They always kept us informed of progress and any potential issues. ASL BPO's team was highly collaborative, ensuring that any changes or new demands were integrated into the project seamlessly without disruption.
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1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
ASL BPO has received overwhelmingly positive feedback for their Answering services, with an impressive 98% SLA adherence and a 20% increase in customer satisfaction. Clients commend their professionalism, adaptability, and proactive communication, which fostered efficient project management. Key strengths include timely delivery, collaborative problem-solving, and a commitment to continuous improvement. Notably, 100% of reviewers appreciated their responsiveness and flexibility. Areas for improvement include enhanced reporting capabilities and leveraging innovative technologies.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back-Office Support & Digital Marketing for Law Firm
5.0 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Answering services80% Virtual receptionist10% Inbound appointment schedulingSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.
2 of 2 Call Center Services reviews are 5 starsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Surveys & Market Research Calls for Mortgage Co
5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention. Read moreWas this helpful?
Industry Experience
Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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$1,000+< $25 / hr50 - 249St. John's, Canada
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsTelelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.
Reviews mention Knowledgeable
Clients consistently praise Telelink for their knowledgeable staff, noting their ability to adjust inquiries based on specific needs. One client highlighted the team's welcoming demeanor and their responsiveness to requests for improved data collection. This adaptability has led to enhanced reporting and actionable insights for government planning. Overall, the sentiment reflects a strong appreciation for Telelink's expertise and commitment to client satisfaction.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read moreWas this helpful?
Industry Experience
Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
Read All ReviewsSelect Industry to see insights
Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.Was this helpful?
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
Reviews mention Efficient
Clients have praised MAP Communications for their efficient services, highlighting their quick response times and ability to meet deadlines. One client noted a significant reduction in hours and costs, stating they saved 'tons of hours and thousands of dollars.' Moreover, the company has been credited with improving revenue and overall efficiency, indicating a strong alignment with client needs and expectations.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They improved our revenue and efficiency. They have flawless communication skills.
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6 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Experience Assistance for Manufacturing Service
5.0 — Read moreWas this helpful?
Industry Experience
MAP Communications has demonstrated expertise across various industries, including Business Services, Manufacturing, Financial Services, Consumer Products, Information Technology, Real Estate, Healthcare, and Retail. Clients in Manufacturing reported significant savings and improved efficiency, while feedback from Business Services highlighted challenges in call handling. Overall sentiment varies, with strong satisfaction in Manufacturing and concerns about service quality in Business Services, suggesting a good fit for sectors prioritizing customer experience and inbound call management.
Read All ReviewsSelect Industry to see insights
Business services Manufacturing Financial services Other Industry Consumer Products Information technology Real estate Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have mixed sentiments regarding MAP Communications' cost and value for money. One reviewer appreciated the pricing that fit their budget, while another highlighted significant savings in hours and costs, attributing increased efficiency and revenue to their services. However, the former expressed dissatisfaction with service quality and billing issues, indicating that the perceived value did not meet expectations. Overall, while some clients find value in the cost-effectiveness, others feel the service does not justify its pricing.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
30% Call Center Services35% Customer Service Outsourcing35% Sales OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsCabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.
Reviews mention Communicative
The overall sentiment regarding Cabilyt's communication is highly positive. Clients consistently praised the team's responsiveness and proactive approach. One client noted, "They were always on time and easy to work with," while another emphasized, "Their communication was always clear, and they really made the whole process easy for us." Regular updates and quick responses to needs were highlighted, reinforcing their reputation as communicative and reliable partners in achieving project goals.-
Lead Gen & Call Center Services for Real Estate Co
5.0 Dec 20, 2024They were really on top of everything. Anytime we had questions or needed adjustments, they responded quickly and made sure we were always in the loop. Their communication was always clear, and they really made the whole process easy for us.
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Sales Outsourcing for Real Estate Firm
5.0 Aug 8, 2025They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.
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Lead Generation Services for Real Estate Company
5.0 Sep 5, 2025They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly. What stood out to me was the way they communicated. It saved me a lot of time, and everything they promised was delivered the way we agreed.
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2 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read moreWas this helpful?
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Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.Was this helpful?
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
25% Call Center Services10% Accounting10% Back Office Outsourcing +810% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentFocus Areas
100% Answering servicesSee all 1 projectsMySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.
Industry Experience
MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.
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Real estateWas this helpful?
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Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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UndisclosedUndisclosed250 - 999Montego Bay, Jamaica
Services provided
50% Call Center Services50% RecruitingFocus Areas
100% Answering servicesSee all 1 projectsCall Center Solutions is a Customer Support Services provider specializing in call handling for businesses such as hotel reservations. The company received positive feedback for its impressive work culture and responsiveness, with around 80% of reviewers acknowledging these aspects. While communication could improve, recent developments are anticipated to address this concern.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Recruitment Services for Hotel Contact Center
5.0 — Call Center Solutions provided recruitment services for a hotel reservation company. The team was responsible for hiring qualified candidates. Read moreWas this helpful?
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Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchCall Center Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
45% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 6 projectsCall Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.
Reviews mention High-quality work
Clients consistently commend Call Point Business Solutions Ltd. for delivering high-quality work, with notable outcomes such as a 40% reduction in onboarding time and a 25% decrease in ticket resolution time. Feedback highlights their effective communication, proactive approach, and alignment with client values. One CEO noted, 'They've fulfilled our criteria and done an excellent job,' while another emphasized their inventive strategies that enhanced customer satisfaction significantly.-
Call Center Services for Legal Operations Platform
5.0 Feb 13, 2024Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My company processes were planned out by Call Point company Solutions, who also gave me access to KPI dashboards and well-documented SOPs. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.
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Call Center Services for Consulting Company
5.0 Feb 13, 2024Results from Call Point Business Solutions were on par with those from our own efforts. Their ideas, however, preserved the value of our brand while being far more effective and economical. They've fulfilled our criteria and done an excellent job.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Magazine Publishing Company
5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read moreWas this helpful?
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$7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 callerView PackagesCold Calling and Appointment setting service
Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Coimbatore, India
Services provided
20% Call Center Services15% Cloud Consulting & SI15% Custom Software Development +615% E-Commerce Development10% AR/VR Development10% Web Design5% Back Office Outsourcing5% Customer Service Outsourcing5% Enterprise App ModernizationFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 10 projectsStepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.
Reviews mention Great project management
Clients have consistently praised Stepping EDGE for their exceptional project management capabilities. Feedback highlights their ability to meet deadlines and adapt to evolving project requirements. One client noted, 'Their project management was top-notch,' while another emphasized their 'consistent responsiveness and timeliness.' Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in Stepping EDGE as a strategic partner for future projects.-
Web Dev & Design for Real Estate Company
5.0 Oct 24, 2023Their project management was excellent. They met deadlines and promptly responded to our requests.
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UI/UX Design & Custom Software Dev for Transportation Co
5.0 Oct 16, 2023They excelled in project management, effectively driving our initiatives forward with efficiency and dedication. Their consistent responsiveness and timeliness have established them as a valued long-term strategic partner in our endeavors.
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Software Development for SaaS Company
5.0 Oct 4, 2023Their project oversight was exceptional. They consistently adhered to timelines and promptly accommodated our changing requirements.
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Custom Lease Management Software for Real Estate Company
5.0 Oct 3, 2023Their project management was top-notch. They consistently met deadlines, kept communication transparent, and quickly adapted to our evolving requirements.
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Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchSteppingEdge is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
10% Call Center Services35% Accounting35% Back Office Outsourcing +120% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
Reviews mention High-quality work
Clients consistently commend IQ BackOffice for delivering high-quality work, emphasizing their innovative technology and efficient services. One client noted that their internal staff saves approximately 150 hours monthly and $2,200 in costs, crediting IQ BackOffice for improving efficiency and proactive support. Additionally, the company is praised for its safe and fast service, with one reviewer stating there is 'nothing they need to improve.' Overall, the sentiment regarding the quality of work is overwhelmingly positive.-
Cybersecurity and Legal Crowdsourcing for Healthcare Firm
5.0 Nov 2, 2017The quality of work, from the design stage up to development, has been amazing. Their service is very safe and fast. I am very much satisfied.
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Industry Experience
IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.
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Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 2 projectsHire Live Support Inc is a company specializing in administrative support and customer service management. They have received overwhelmingly positive feedback, with clients praising their professionalism, cost-effectiveness, and timely delivery. Approximately 100% of reviewers noted improvements in efficiency and customer satisfaction following their engagement with Hire Live Support Inc.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Hire Live Support Inc, highlighting their effective management of administrative tasks and responsive customer service. One client noted a significant increase in customer satisfaction and efficiency, while another emphasized regaining five hours of productive time. Both reviews praised the company's cost-effectiveness, professionalism, and alignment with client values, with no areas for improvement identified.Was this helpful?
Industry Experience
Hire Live Support Inc has demonstrated expertise in the Business Services and Fitness industries. Clients in Business Services noted improved efficiency, customer satisfaction, and cost-effectiveness through effective management of repetitive tasks. In the Fitness sector, they significantly reduced administrative burdens, enhancing communication and coordination while aligning with clients' values. Overall, feedback reflects a strong positive sentiment, highlighting their professionalism and ability to deliver timely solutions tailored to client needs.
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Business services FitnessWas this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Call Center Services60% Sales Outsourcing10% CRM Consulting and SI +110% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 3 projectsMunzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsGabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.
Industry Experience
Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.Was this helpful?
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Call Center Services20% Demand Generation Marketing20% Sales Outsourcing +610% Customer Service Outsourcing10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationFocus Areas
100% Answering servicesSee all 1 projectsTechnosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Healthcare Company
5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read moreWas this helpful?
Industry Experience
Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.Was this helpful?
More responsive than most other service providers
Get in TouchTechnosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.-
Staffing Services for Recruitment Marketplace
5.0 Aug 8, 2023The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience
hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
45% Call Center Services45% Sales Outsourcing10% Search Engine OptimizationFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 2 projectsDigital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Digital Jockey's reasonable pricing, noting that their services were affordable and provided good value. One client highlighted the cost of their engagement as approximately $500–$700, which they found to be a fair investment given the leads generated. The feedback emphasized that Digital Jockey was more focused on delivering results than on monetary gain, showcasing a commitment to quality service at a competitive price point.-
Digital Strategy & Voice Services for SaaS Platform
4.0 Jul 29, 2020Digital Jockey got a good number of leads in the amount of time given to them. They were always work-minded rather than money-minded, and they were quite affordable as well.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Leads Filtering & Prospecting for Earthing Mfg Company
5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read moreWas this helpful?
Industry Experience
Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.
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Energy & natural resources IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.Was this helpful?
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSee all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 9 projectsReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
Reviews mention Professional
ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.-
Great Performance and Call Quality
3.5 Jun 21, 2017The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.
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Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Reviews mention Reliable
Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.-
Virtual Receptionist Services for Accounting Firm
5.0 Feb 28, 2022In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$5,000+< $25 / hr2 - 9
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 8 projectsAnswerFone is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Centers as well as Telephonic Support. The reviews reflect a strong satisfaction rate, with over 80% of clients praising their professional staff and effective communication. Reviewers consistently mention the company's efficiency in managing calls and its ability to enhance customer service experiences.
7 of 8 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Development Company
4.5 — AnswerFone handled call center services for a data integration and development company. The client wanted to test the market for a product and service, checking what percentage will be Read moreWas this helpful?
Industry Experience
AnswerFone has demonstrated notable expertise across diverse industries including IT Services, Financial Services, Advertising & Marketing, Wellness & Fitness, and Manufacturing. Clients praised their professionalism, responsiveness, and effective communication, notably highlighting their ability to manage customer interactions seamlessly. The overall sentiment reflects strong satisfaction, particularly in IT and Financial Services, where their services significantly enhanced operational efficiency and client engagement. Businesses seeking reliable phone answering and administrative support would find AnswerFone a suitable partner.
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Manufacturing Wellness & Fitness Other Industry IT Services Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend AnswerFone for delivering excellent value for money, highlighting their competitive pricing and effective services. One client noted, "They also have the best pricing that I’ve found," while another emphasized the flexibility of their rates, stating, "It’s a flexible rate per month." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to save on the expenses associated with hiring in-house staff.Was this helpful?
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Real Estate
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Ability to deliver
29.1/40.016.8/20 Reviews5.4/10 Clients & Experience6.9/10 Market PresenceService focus
10% Call Center Services34% Answering services90% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr10 - 49
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.1/40.014.6/20 Reviews6.3/10 Clients & Experience9.2/10 Market PresenceService focus
55% Call Center Services40% Answering services45% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
28.9/40.020/20 Reviews1.8/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services24% Answering services32% Other -
UndisclosedUndisclosed10 - 49Lake Hallie, WI
Ability to deliver
27.5/40.015.8/20 Reviews6.5/10 Clients & Experience5.2/10 Market PresenceService focus
90% Call Center Services67% Answering services10% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services67% Answering services70% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Ability to deliver
28.2/40.016.4/20 Reviews6.2/10 Clients & Experience5.6/10 Market PresenceService focus
80% Call Center Services38% Answering services20% Other -
$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Ability to deliver
27.7/40.016.2/20 Reviews5.5/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Answering services75% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Answering services
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