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Top Answering Service for Legal Firms

Ratings Updated: March 15, 2025

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Smith.ai

4.9 65 reviews

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Premier Verified

Undisclosed

Undisclosed

250 - 999

Services provided

50% Call Center Services

10% AI Development

10% Back Office Outsourcing +3

10% Conversion Optimization

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

33% Answering services

56% Virtual receptionist

11% Inbound appointment scheduling

Smith.ai is a professional call center service provider offering comprehensive Customer Support Services and Contact Center Services with a strong focus on law firms and other professional services. The company is highly regarded for its call handling capabilities, with approximately 90% of reviews highlighting their professionalism, detailed call notes, and seamless integration with client systems. While most feedback is positive, with clients appreciating their thoroughness and cost-effectiveness, around 10% of the reviews mention challenges with customer service and service cancellation.

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Reviews mention Exceptional performance

Smith.ai has received exceptional feedback for their virtual receptionist services, with clients praising their seamless onboarding and outstanding handling of difficult situations. One law firm owner noted the service as 'flawless and affordable,' enabling them to manage significantly more client intakes. Another attorney highlighted the personal, tailored service and responsiveness, stating they were 'really impressed' after years of reluctance to delegate call handling. Overall, the sentiment reflects high satisfaction with the company's performance and service quality.

Virtual Receptionist Services for Employment Law Firm

5.0 Jun 16, 2022

Their services are flawless and affordable. Smith.ai made the transition to virtual receptionist completely seamless. Their employees are outstanding in dealing with difficult clients and prospective clients of our firm.

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Virtual Reception Services for Defense Attorney

5.0 May 28, 2020

First of all, the set up was very easy. I had someone from Smith.ai that personally worked with me directly to tailor everything about how the calls are answered. Any time I've had to make changes or had questions, they immediately respond to me by phone and/or email. Finally, they are extremely affordable for an answering service.

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53 of 57 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Events Management Firm

5.0 — Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block Read more

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LEX Reception

4.9 31 reviews
Verified

Undisclosed

Undisclosed

250 - 999

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

30% Answering services

50% Virtual receptionist

20% Inbound appointment scheduling

LEX Reception is a contact center service specializing in customer support services, particularly for legal firms, offering 24/7 inbound call handling. Overall feedback is overwhelmingly positive, with approximately 90% of reviewers praising their proactive communication, customization of scripts, and seamless integration with existing systems, enhancing client retention and operational efficiency. Some minor areas for improvement include script flexibility and handling solicitation calls.

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Reviews mention Exceptional results

LEX Reception has garnered exceptional feedback from clients who highlight their commitment to excellence and client satisfaction. One client noted, 'LexReception has been an amazing partner for our law firm,' emphasizing the quality of service and responsiveness. Another stated, 'They do what they say they will, and they do it well,' showcasing their reliability. Overall, clients express a strong sense of partnership and trust, with many praising their professionalism and ability to enhance client interactions.

Virtual Receptionist Service for Law Firm

5.0 Sep 9, 2019

LexReception has allowed our business to grow and prosper by affordably providing a live human to answer the phone in a professional, friendly manner when our in-house staff cannot. We have received numerous compliments about LexReception's virtual receptionists from our clients and other callers. LexReception's commitment to overall excellence and client satisfaction is what I found most impressive about the company. They take customer feedback very seriously and act promptly.

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Phone Answering Service for Law Firm

5.0 Sep 6, 2019

We’ve signed multiple cases that originated from calls that came in after hours. In terms of the value, the return on investment is tens of thousands of dollars. If we hadn't had LexReception in place, we probably wouldn't have gotten those cases. I've actually had clients comment that the person who answers our phone was really professional. It's been great to have them as a partner.

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24/7 Answering Service for Family Law Firm

5.0 Aug 29, 2019

Our clients have a much easier time reaching us, and our client retention is higher. Much of that is thanks to the fact that there's always someone there to answer the phone. LexReception is very pleasant and helpful. They're very helpful, and they reach out on a regular basis to make sure they're meeting our needs.

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25 of 28 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Services for Family Law Practice

5.0 — LEX Reception answers calls for a law practice, taking on overflow calls during the business day and off-hours calls. They aim to collect relevant information and pass it to the internal team. Read more

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LawyerLine™

4.9 7 reviews
Premier Verified

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

LawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.

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Reviews mention Patient

The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.

Answering Services for Legal Services Company

5.0 Jul 2, 2021

LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.

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5 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Receptionist Services for Law Firm

5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read more

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VoiceNation

4.4 39 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

VoiceNation provides Contact Center Services, specializing in Inbound Call Center and Customer Support Services. The reviews highlight their exceptional customer service, customization capabilities, and responsiveness, with approximately 100% positive feedback. Clients commend their efficient call handling and adaptability, reporting improved operational efficiency and professional engagement with customers. Approximately 80% of reviewers noted VoiceNation's valuable role in enhancing their business image through reliable phone support.

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Reviews mention Professional

VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.

Answering Services for Marketing Company

4.0 Jul 10, 2017

I’ve tried to pretend I was someone else and called Voice Nation just to see how they performed. I had a pretty good experience; the first guy I talked to blew me away, and I thought I needed to hire him, which I technically did. I’m not sure about the consistency of the people answering the phone, but I’ve never had a client say that we should let go of our secretary, so I assume we’re getting nice, consistent professionals answering the phone.

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10 of 37 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Staffing and Recruiting Co.

5.0 — VoiceNation provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly Read more

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SupportYourApp

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

60% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

SupportYourApp is a professional Customer Support Services provider specializing in Contact Center Services and Telephonic Support, with a focus on inbound and outbound call handling across multiple languages. The company's dedication to delivering timely, efficient, and high-quality support is consistently praised, with 100% of reviewers highlighting their professionalism and proactive communication. The flexibility in scaling support teams and maintaining customer satisfaction has been a significant advantage for many clients.

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Reviews mention Easy to reach

Clients consistently express satisfaction with SupportYourApp's accessibility and responsiveness. One client noted, 'SupportYourApp has taken care of this, allowing us to concentrate on the development of the product' due to their fast response times, often within an hour. Additionally, the provision of phone support is highlighted as an unexpected yet valuable service. Overall, the sentiment is overwhelmingly positive, with clients appreciating the human touch and prompt communication from SupportYourApp's team.

Technical Customer Support for Software Developer

5.0 Dec 8, 2016

SupportYourApp works during weekends and holidays, which is great. We stay in touch with a supervisor who sends us lists of feature requests and popular problems on a monthly basis. This gives us a feel for what we should be developing and fixing next. Project management had a few highs and lows in the beginning, when the collaboration was new for both of us. SupportYourApp got into the work and, after a while, we found a golden middle ground. SupportYourApp hired a supervisor in charge of a team of dedicated support engineers. We can always reach out to SupportYourApp for any questions.

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HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Answering services

40% Virtual receptionist

30% Inbound appointment scheduling

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing +2

15% Back Office Outsourcing

5% Business Continuity Management

Focus Areas

20% Answering services

80% Inbound appointment scheduling

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

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2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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UAM

4.6 31 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

UAM specializes in Customer Support Services, offering bilingual Contact Center Services such as inbound and outbound call handling. Their reviews reflect a high level of customer satisfaction, with clients consistently praising their communication skills and the quality of their staff. Approximately 90% of reviewers highlight their effective problem-solving and project management capabilities, contributing to notable business growth and efficiency improvements.

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Reviews mention Team players

Client feedback highlights Uassist.ME as a proactive and integrated team that effectively collaborates with clients. One executive noted, 'They feel integrated into our team,' emphasizing their commitment to understanding client processes. Another client praised their assistant's familiarity with marketing processes, stating, 'She came trained and ready.' Overall sentiment reflects strong appreciation for Uassist.ME's collaborative approach and their ability to enhance team efficiency.

Back Office Outsourcing for Fintech Company

5.0 Aug 9, 2022

We also feel they are integrated into our team because they commit to understanding how we work — it doesn’t feel like they’re an outsourced third party.

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Virtual Assistant for Full-Service Marketing Agency

5.0 Jul 9, 2020

Our assigned virtual assistant does a phenomenal job. We treat her as an extension of our own team; we worked with her on process onboarding, and she’s fully up to speed.

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4 of 5 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Administrative Support for Mortgage Company

5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more

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Canada (2)

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Abby Connect

4.8 81 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

100% Call Center Services

Focus Areas

51% Answering services

49% Virtual receptionist

Abby Connect is a company specializing in call center services, offering comprehensive customer support including inbound call handling and telephonic support. Reviews indicate an overwhelmingly positive experience, with approximately 90% of feedback highlighting their professionalism, adaptability, and effective communication. Clients appreciate their ability to handle customer care services with accuracy and efficiency, ensuring seamless interactions and valuable customer insights.

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Reviews mention Attentive

Overall, client feedback highlights Abby Connect's attentiveness as a key strength. One client noted their ability to listen carefully and provide detailed responses, enhancing customer satisfaction and revenue. Another praised the receptionists for their friendliness and attentiveness in relaying information accurately. The professionalism and accessibility of the team were also frequently mentioned, reflecting a strong commitment to client needs. Clients express high satisfaction with the attentive service provided, indicating it significantly contributes to their business operations.

Answering Services for Dance Education Provider

5.0 Nov 19, 2021

We’ve seen increases in revenue and customer satisfaction rates upon subscribing to Abby Connect’s answering services. They attentively listen to our customers’ needs and provide them with in-depth explanations, and their systematic approach and databases have rewarded us with more e-mail sign-ups. Overall, we’re happy to be working with a team that we can always rely on to take good care of our customers.

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Virtual Receptionist for Drive Tour Company

5.0 Aug 15, 2017

They take all the company’s and caller’s information, and they’re really attentive when listening. They don’t forget who is calling or what they’re calling about, so they’re able to relay information almost perfectly.

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60 of 78 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Injury Law Firm

5.0 — Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's Read more

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United States (79)

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Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Torreón, Mexico

Services provided

15% Call Center Services

25% Staffing

15% Back Office Outsourcing +4

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Remote Team Solutions is a company specializing in Contact Center and Customer Care Services. They have received overwhelmingly positive feedback, with clients appreciating their responsiveness, organizational skills, and ability to integrate seamlessly as part of the client's team. Approximately 90% of reviewers highlight their significant impact on productivity and customer retention, although some suggest improving ramp-up times.

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Reviews mention Personable

Clients have noted Remote Team Solutions' personable approach, highlighting their excellent communication and ability to understand specific needs. One client emphasized the team's responsiveness and willingness to ask questions, ensuring tasks align with expectations. The ability to personalize services for clients, as opposed to adopting a one-size-fits-all strategy, has been particularly praised, contributing to a positive overall sentiment regarding their interpersonal engagement.

Back Office Data Entry for Real Estate Company

4.5 Mar 16, 2020

Their team is punctual and asks questions when they don’t understand something. They go through all the stops to make sure it’s getting done the way you want it. They’ve been able to communicate and understand how I wanted things done for years.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Pest Control Company

5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more

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New Zealand (1)

United States (15)

England (1)

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TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Transcription

5% Generative AI

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

TECHSPEED INC is a company specializing in Contact Center Services, including data entry and validation, and they adeptly support product launches with their call handling expertise. Overall, 100% of the feedback highlights their adaptability, excellent project management, and ability to integrate seamlessly with the client's team, although minor improvements were noted in record-keeping practices.

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Reviews mention Translate ideas into products

Clients express a highly positive sentiment regarding TECHSPEED INC's ability to translate ideas into products. One reviewer noted their 'remarkable ability to translate verbal discussions into targeted action items,' highlighting the effectiveness of their established processes. Additionally, the delivery of a comprehensive research report in record time underscored their understanding of client needs. Overall, feedback indicates that TECHSPEED is an adept partner in transforming concepts into actionable results.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 — TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact Read more

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United States (11)

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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

Go Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.

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Reviews mention Easy to reach

Clients consistently praise Go Answer for their exceptional accessibility and responsiveness. One reviewer highlighted the account manager's availability, noting that calls were answered even at 10 PM, demonstrating a commitment to client needs. The overall sentiment reflects a high level of satisfaction with communication, as clients reported same-day changes and rapid responses, often within an hour. This strong emphasis on being easy to reach contributes significantly to their positive reputation.

Call Center Service for Bank

5.0 Aug 18, 2021

My account manager Michelle Adamo is always there to help and immediately implements my requests with her team. Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive.

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4 of 16 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Service for Law Firm

5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read more

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New York City, New York (1)

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VoiceNation

4.4 39 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

VoiceNation provides Contact Center Services, specializing in Inbound Call Center and Customer Support Services. The reviews highlight their exceptional customer service, customization capabilities, and responsiveness, with approximately 100% positive feedback. Clients commend their efficient call handling and adaptability, reporting improved operational efficiency and professional engagement with customers. Approximately 80% of reviewers noted VoiceNation's valuable role in enhancing their business image through reliable phone support.

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Reviews mention Professional

VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.

Answering Services for Marketing Company

4.0 Jul 10, 2017

I’ve tried to pretend I was someone else and called Voice Nation just to see how they performed. I had a pretty good experience; the first guy I talked to blew me away, and I thought I needed to hire him, which I technically did. I’m not sure about the consistency of the people answering the phone, but I’ve never had a client say that we should let go of our secretary, so I assume we’re getting nice, consistent professionals answering the phone.

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10 of 37 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Staffing and Recruiting Co.

5.0 — VoiceNation provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly Read more

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PATLive

4.9 8 reviews
Verified

Undisclosed

Undisclosed

250 - 999

Tallahassee, FL

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

PATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.

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Reviews mention Reasonable pricing

Clients have expressed satisfaction with PATLive's reasonable pricing, noting that they pay $200 or less per month for comprehensive call answering services. One client emphasized the cost-effectiveness of PATLive compared to hiring a full-time receptionist, highlighting the significant time and money saved. Overall, the sentiment regarding pricing is positive, with clients appreciating the value provided for the cost.

24/7 Call Answering for Weight Loss Service

5.0 Feb 12, 2019

Also, their rates are very reasonable. Clients can save an immense amount of time knowing that PATLive will take all of their incoming calls. Also, I'd much rather pay $200 a month than have a full-time receptionist in the office.

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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Reviews mention Dedicated

Client feedback highlights Solvo Global's exceptional dedication, particularly in their ability to scale operations effectively and maintain high execution standards. One client noted, 'Their quality, flexibility, and dedication is key,' emphasizing their integral role in the client's growth. With over 160 team members provided, the client has experienced significant cost savings and operational success, stating, 'They’re really part of our company.' Overall, the sentiment reflects strong satisfaction with Solvo's commitment and performance.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

Overall, their quality, flexibility, and dedication is key. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Management Consulting Firm

5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read more

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Task Virtual

4.9 51 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Content Writing Services +7

10% Customer Service Outsourcing

10% Graphic Design

10% Market Research

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Task Virtual is a company specializing in Contact Center Services, including Customer Support Services and Call Handling. Reviews highlight their efficient service, saving clients approximately 20 hours weekly and up to $4,999 annually. Clients appreciate their ability to deliver quality work swiftly and increase customer acquisition, although some suggest more frequent updates could be beneficial.

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Reviews mention Exceptional results

Task Virtual has received exceptional feedback for their comprehensive support in managing Udemy courses and digital marketing. One client highlighted a significant increase in subscribers, noting they now have 28,000 with nearly 1,000 new students weekly, attributing this success to the team's expertise. The client praised Task Virtual as a 'one-stop shop' for digital needs, expressing confidence in extending their contract due to the impressive results and immediate responsiveness to any concerns.

Udemy Course Creation for Certification Training Firm

5.0 Mar 26, 2019

Currently, I have over 10 courses published through Udemy and almost 28,000 subscribers. Almost 1,000 students join every week, partly because of my 4.5-star rating. Their knowledge and skill sets far outstrip those of freelancers I’ve worked with. They're a one-stop shop for all my digital needs.

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Content Writing & Strategy for Real Estate Association

5.0 Mar 10, 2025

The measurable outcomes from our collaboration with Task Virtual were impressive. We saw a 40% increase in website traffic following the publication of the new content. Our engagement metrics also improved significantly, with time spent on pages increasing and a notable uptick in newsletter open rates from 15% to 30%.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Accounting & Advisory Firm

5.0 — Task Virtual provided call center services for an accounting and advisory firm. The team handled client calls, appointment scheduling, and information dissemination regarding the client's financial Read more

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Australia (3)

Canada (3)

Denmark (1)

France (1)

Germany (1)

Italy (1)

Netherlands (1)

Spain (1)

United States (9)

England (3)

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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Answering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.

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Reviews mention Exceptional results

Clients have expressed exceptional satisfaction with Answering Legal's services, highlighting their ability to provide accurate and timely message handling and effective call management. One client noted that their team is skilled at addressing caller concerns clearly, underscoring the importance of competent phone answering in the legal field. Overall, clients commend the high-quality service and organizational efficiency, with recommendations to potential customers to engage with Answering Legal without hesitation.

Call Center Services for Law Firm

5.0 Feb 7, 2020

All of the messages that come in from their team are always accurate and timely. Their team is really good at understanding the questions and problems that callers are having and then addressing those in a clear and concise way. You pay for the quality, but you do get really high-quality services for that price.

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Call Center Services for Law Firm

5.0 Feb 7, 2020

The system that they use is incredibly efficient and effective, and there is always seamless feedback regardless of whether you get the same person you started the request with or not. The importance of having your phone competently answered cannot be understated in the legal profession because in a lot of ways, legal services are emergency services.

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Call Center Services for Law Firm

5.0 Feb 7, 2020

Answering Legal doesn’t just provide an answering service; they provide the trust that I will be able to get business from their work. Don’t hesitate to work with them. They do a great job in their work.

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17 of 18 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Criminal Defense Practice

5.0 — Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email Read more

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Easybee Answering Services

5.0 10 reviews

Undisclosed

Undisclosed

10 - 49

San Salvador, El Salvador

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

38% Answering services

31% Inbound appointment scheduling

31% Virtual receptionist

Easybee Answering Services is a professional Customer Support Service provider focusing on efficient call handling, including Inbound Call Center and Phone Support. Reviewers consistently highlight the company's responsiveness, cost-efficiency, and ability to provide seamless customer experiences, with over 90% expressing satisfaction. Their bilingual capabilities and detailed message-taking further enhance client communication, making them a valuable asset for businesses seeking comprehensive telephonic support.

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Reviews mention Personable

Clients have expressed a strong sentiment of satisfaction regarding the personable nature of Easybee Answering Services. One client noted that the service fosters a good relationship with callers, stating, 'At least they feel like they spoke to a person.' This approach not only enhances client interaction but also improves overall efficiency in managing calls. Overall, feedback highlights the importance of a human touch in communication, contributing positively to the client experience.

Answering Service for Construction Company

5.0 Aug 4, 2017

I know that it's working really well for us right now. It's inexpensive to ask someone, for $200 a month, to field a lot of calls and clean up your time. It builds a good relationship when a client calls, too. I can't take the call, but at least they feel like they spoke to a person. A person takes the message, and you're going to get the message. That's the good thing about it.

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10 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Law Firm

5.0 — Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. Read more

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Answering Service Care

4.8 19 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% Back Office Outsourcing

5% Business Consulting

Focus Areas

75% Answering services

15% Virtual receptionist

10% Inbound appointment scheduling

Answering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.

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Reviews mention Unique expertise

Clients have expressed high satisfaction with Answering Service Care's unique expertise, particularly noting their technical skills and reliability. One client highlighted the flawless operation of their auto attendant system over two decades, emphasizing timely message delivery and the service's integral role in marketing efforts. Overall, the sentiment reflects confidence in the company's capabilities, with no reported complaints or areas for improvement.

Call Center Services for Commercial Real Estate Dev Firm

5.0 Jun 21, 2023

We're impressed by their great technical skills and reliability. Never received a single complaint. We receive messages timely 24/7 and the service has become an important part of our marketing efforts.

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9 of 13 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Roofing Contractor

5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more

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Back Office Betties

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Scottsdale, AZ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Back Office Betties, a company specializing in virtual reception and Contact Center Services, consistently receives positive feedback for its customer-oriented approach and efficient Phone Support services. Approximately 100% of reviewers praised their high-quality customer care and seamless call handling, noting their ability to enhance productivity and provide peace of mind. Clients particularly appreciate their personable service and thoughtful gestures.

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Reviews mention High-quality work

Back Office Betties consistently receives high praise for delivering high-quality work, with clients noting their professionalism and seamless integration into existing operations. One client highlighted their ability to manage difficult calls with grace, stating, 'They absolutely make me look really good.' Another remarked on their exceptional customer service, describing a situation where team members went above and beyond to assist a distressed caller. Overall, clients express significant satisfaction with the quality and effectiveness of the services provided.

Virtual Receptionist for Social Security Legal Firm

5.0 Apr 16, 2020

Their customer service is what really stands out. It’s high-quality service at a personable price. Most of the time, callers thought that they were right here in my office.

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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Reception Services for Family Law Firm

5.0 — Back Office Betties provides virtual reception services for a law firm. They answer calls, take messages, and screen callers when necessary. Read more

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Big Outsource

5.0 22 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

35% Answering services

45% Inbound appointment scheduling

20% Virtual receptionist

Big Outsource is a Customer Support Services provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations. The reviews indicate a high level of satisfaction, with 100% of clients praising their responsiveness, professionalism, and commitment to customer satisfaction. Clients also commend Big Outsource for their efficient project management and ability to align with company values, with no negative feedback reported.

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Reviews mention Unique expertise

Clients have consistently praised Big Outsource for their unique expertise and professionalism in bookkeeping. One financial services company noted their '99% accuracy' and 'excellent project management skills,' highlighting their timely delivery and responsiveness. Additionally, the client's emphasis on Big Outsource's commitment to quality and customer satisfaction reinforces the overall positive sentiment regarding their specialized knowledge and capabilities in financial management.

Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company

5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more

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Canada (1)

Iran (1)

United States (10)

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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

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Reviews mention Professional

Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.

Virtual Receptionist Service for Law Firm

5.0 Aug 11, 2020

It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.

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Receptionist Support for Law Firm

5.0 Nov 19, 2018

Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.

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3 of 7 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Service for Law Firm

5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read more

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Baton Rouge, Louisiana (1)

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AnswerFirst

4.2 24 reviews

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Services provided

45% Call Center Services

55% Customer Service Outsourcing

Focus Areas

67% Answering services

33% Virtual receptionist

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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Reviews mention Accessible

Clients have expressed a strong sentiment regarding AnswerFirst's accessibility, highlighting their reliability in being available when needed. One client noted, 'They are always there when we need it and it's affordable,' indicating a high level of satisfaction with their responsiveness. Additionally, the consistent ability to handle messages and ensure customer satisfaction reflects a commitment to accessibility, with no suggested areas for improvement in this regard.

Answering Services for Small Manufacturing Company

4.0 Aug 12, 2017

They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.

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7 of 24 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

General Inbound Services for Manufacturing Company

4.0 — Read more

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

45% Answering services

45% Inbound appointment scheduling

10% Virtual receptionist

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Communicative

Overall, clients consistently praised Outsource and Save for their exceptional communication skills. Specific feedback highlighted their responsiveness and proactive approach, with one client noting they were 'always ready to adapt' and provided 'constant communication.' Another client emphasized the team's transparency and dedication, stating they felt like an 'extended work family.' The sentiment surrounding their communication was overwhelmingly positive, reflecting a strong commitment to client satisfaction and collaboration.

Telemarketing & Data Entry Outsourcing for Manufacturing Co

5.0 Aug 1, 2024

From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free. Whenever we had questions or needed assistance, they were quick to respond and eager to help.

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Campaign Dev & Client Outreach for Real Estate Financing Co

5.0 Aug 1, 2024

From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. George from management has always been extremely transparent in regard to our numbers. Any time we have had inquiries we have been met with nothing but positive responses.

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Staff Hiring Services for Laundry Company

5.0 Aug 1, 2024

We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns.

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Administrative Support for Prosthetic and Orthotic Provider

5.0 Apr 13, 2022

We have weekly meetings to go over workflow systems with the assigned employee managing the set task. Our account manager checks in every day by email or by phone. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company

5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more

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Veta Virtual

5.0 54 reviews

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

20% Answering services

50% Virtual receptionist

30% Inbound appointment scheduling

Veta Virtual is a highly acclaimed provider of Contact Center Services, specializing in handling inbound and outbound call operations across various industries. Reviews indicate that 100% of clients commend their responsiveness and professionalism, with many highlighting their seamless project management and adaptability. Clients appreciate their expertise in Customer Support Services, contributing to significant improvements in call handling efficiency and client communication.

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Reviews mention Autonomous

Clients have expressed a positive sentiment regarding Veta Virtual's autonomy in managing staffing solutions. One client, a co-owner of an investment fund, highlighted the adaptability of the virtual assistants (VAs) to their processes and noted the founder's hands-on approach, which fostered a strong sense of ownership. This level of autonomy facilitated effective onboarding and integration of VAs, ultimately enhancing operational efficiency without any reported areas for improvement.

Staff Augmentation for Investment Fund Company

5.0 Dec 29, 2021

Although the VAs were remote, they were quickly able to adapt to our portfolio companies processes. The founder was extremely hands-on and provided a high degree of ownership in helping us onboard the VAs into our workforce.

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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

57% Answering services

29% Virtual receptionist

14% Inbound appointment scheduling

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Customized support

Clients express high satisfaction with AnswerConnect's customized support, noting the personalized approach in handling calls. One client highlighted the effective collaboration in creating a tailored script, which significantly enhanced their customer service reputation. Additionally, the responsiveness and organization of the team were praised, with clients appreciating the ease of communication for any needs. Overall, the sentiment reflects a strong endorsement of AnswerConnect's ability to deliver customized, effective solutions.

Answering Service for Tech Company

5.0 Mar 8, 2021

We’ve received a few reviews that have commented on how strong our customer service is. AnswerConnect has a lot to do with that because they deal directly with callers. They offer a very personalized and custom solution.

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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company

5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more

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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

24% Answering services

58% Virtual receptionist

18% Inbound appointment scheduling

Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

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Reviews mention Personable

Clients have praised Verbatim Virtual Receptionists for their personable and approachable team. One client highlighted their impressive personal touch, noting that the team understands their business and goals. Additionally, the responsiveness to feedback and willingness to improve processes were commended, indicating a strong client relationship. Overall, the sentiment regarding the company's personable nature is highly positive, with clients expressing satisfaction and comfort in their interactions.

Call-Answering for Education Software Developers

4.5 Apr 21, 2020

The personal touch they have is impressive. They understand our business and our goals. The team is personable and approachable.

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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer

5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more

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Evoice

4.5 27 reviews

Undisclosed

Undisclosed

250 - 999

Services provided

55% Call Center Services

25% Customer Service Outsourcing

20% Transcription

Focus Areas

40% Answering services

33% Inbound appointment scheduling

27% Virtual receptionist

Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

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Reviews mention Dedicated

Clients consistently highlight Evoice's dedication as a key strength, noting their trustworthy and customer-oriented approach. One client emphasized that their dedication allows for improved focus on core business activities, saving both time and money. Overall, the sentiment regarding Evoice's commitment to service is overwhelmingly positive, with clients expressing satisfaction and appreciation for the reliable support provided since 2012.

Customer Support and Order Processing for Education Company

5.0 Nov 2, 2017

They are trustworthy, dedicated, and customer oriented.

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10 of 27 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Services for Finance Branch

4.5 — Read more

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Gold Cross Answering Service

4.9 10 reviews

Undisclosed

Undisclosed

10 - 49

Lake Hallie, WI

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

67% Answering services

22% Virtual receptionist

11% Inbound appointment scheduling

Gold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.

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Reviews mention High-quality work

Gold Cross Answering Service consistently delivers high-quality work, as evidenced by multiple client testimonials. One client noted, 'They produce a quality service day in and day out—they're consistent,' highlighting their reliability. Another praised their 'excellent' service and quick adaptability to changing requirements. Clients appreciate their effective communication and minimal miscommunications, reinforcing the overall sentiment of satisfaction and trust in Gold Cross's capabilities.

Call Services for Refrigeration & HVAC Service Provider

5.0 Mar 16, 2020

They produce a quality service day in and day out—they’re consistent. That’s exactly what we were looking for. They offer the same level of service that we expect of ourselves.

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Call Services for Automotive Service Provider

4.5 Mar 11, 2020

It’s been a good service, and they’ve done a fantastic job. Their team is growing and consistently updating their equipment to offer the services that we need. When requirements change, they’re quick to adapt to them.

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Answering Services for Ice Company

5.0 Feb 24, 2020

Their services are excellent. They take all the calls we need and they get us messages right away, so it’s super helpful. They’ve been doing a great job—none of my customers have given me any complaints.

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6 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Services for Refrigeration & HVAC Service Provider

5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read more

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Davinci Virtual Office Solutions

4.5 20 reviews

Undisclosed

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

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Reviews mention High-quality work

Clients consistently commend Davinci Virtual Office Solutions for delivering high-quality work and exceptional customer service. For instance, a managing partner noted their stellar experience and understanding of client needs, while a CEO highlighted their professional demeanor and effectiveness in call handling. Another review emphasized the company's efficient processes, stating that they felt like having actual employees. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction and recommending their services.

Virtual Receptionist & Office Services for Medical CRM Company

5.0 Sep 26, 2018

Everyone that works with them is professional. They answer our calls and make sure they provide top-notch services. It’s rare to find companies with that much staff and that level of consistency.

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Call Flow Handling for Property Management Company

4.5 Sep 25, 2018

I can sum it up by simply saying they provide a tremendous service.

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Data Entry and Billing Services for Business Services Company

4.5 Nov 2, 2017

They provide good quality and detail.

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7 of 16 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Mental Health Medical Clinic

5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more

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Veza Reception

5.0 5 reviews

$1,000+

$25 - $49 / hr

2 - 9

Phoenix, AZ

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Veza Reception is a company specializing in Contact Center Services, providing exceptional Inbound Call Center and Customer Support Services. With a 100% satisfaction rate across reviews, clients commend their personalized approach and responsiveness, enhancing business operations through effective call handling and telephonic support, resulting in improved client connections and operational efficiency.

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3 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Legal Company

5.0 — Veza Reception handles a legal company's customer support efforts. They answer incoming customer phone calls, provide information to potential clients, and handle email and chat queries. Read more

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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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Reviews mention Professional

Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.

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5 of 19 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Support for Business Services Company

4.5 — Read more

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Cabot, Arkansas (1)

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Plano, Texas (1)

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Indianapolis, Indiana (1)

Newark, New Jersey (1)

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Answering services

60% Virtual receptionist

15% Inbound appointment scheduling

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Reviews mention Exceptional results

Clients have reported exceptional results from their collaboration with 24H Virtual, highlighting their flexibility, professionalism, and thorough training. One client noted, "The flexibility, professionalism, and training were all amazing," emphasizing the seamless handling of calls. Additionally, the ongoing communication regarding service needs further demonstrates the company's commitment to client satisfaction, leading to positive outcomes that align with initial expectations.

After Hours Call Center Support for Logistics & Supply Chain

5.0 Mar 2, 2021

The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.

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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm

5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more

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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Vicky Virtual

4.2 15 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Back Office Outsourcing

Focus Areas

20% Answering services

60% Virtual receptionist

20% Inbound appointment scheduling

Vicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.

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Reviews mention Great team

Clients consistently commend Vicky Virtual for their exceptional team. One client from Henrichsen Law Office noted, 'Vicky Virtual's team, which has been working with me for some time, is excellent,' highlighting their reliability and effectiveness in handling calls. Overall, feedback reflects a strong sentiment of satisfaction with the team's performance and value, establishing Vicky Virtual as a commendable choice for prospective clients.

Call Screening & Routing Services for Law Firm

5.0 May 28, 2024

Vicky Virtual's team, which has been working with me for some time, is excellent.

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6 of 11 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Screening & Routing Services for Law Firm

5.0 — Vicky Virtual has been hired by a law firm to screen and route calls. The team answers the client's incoming calls. Read more

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Lake Charles, Louisiana (1)

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Albany, New York (1)

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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Answering services

50% Inbound appointment scheduling

SmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Lead Generation for Franchise Consulting Firm

5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more

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MAP Communications

4.2 14 reviews

Undisclosed

Undisclosed

10 - 49

Chesapeake, VA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.

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Reviews mention Communicative

Clients have consistently praised MAP Communications for their exceptional communication skills and responsiveness. One reviewer highlighted their 'flawless communication skills' and noted that they are 'very quick to respond and always meet our deadlines.' Overall, the sentiment regarding their communicative abilities is highly positive, indicating that MAP Communications effectively addresses client needs and fosters a collaborative environment.

Customer Experience Assistance for Manufacturing Service

5.0 Nov 2, 2017

They have flawless communication skills.

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6 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Experience Assistance for Manufacturing Service

5.0 — Read more

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Cerebra LPO

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Cerebra LPO is a highly regarded company providing Call Center Services, including Customer Support and Telephonic Support. According to client reviews, 100% of customers praise their quality and service excellence, highlighting their strong ability to deliver prompt and effective solutions. The company consistently enhances work quality while offering cost-effective services, earning a solid reputation in the Customer Care Services sector.

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Reviews mention High-quality work

Clients consistently express high satisfaction with Cerebra LPO's work quality. One client noted they are 'totally satisfied' with the service and emphasized the 'speed and reliability' in legal document processing, resulting in significant monthly savings. Another client highlighted the 'excellent' quality of service, stating it is '100% of the time' reliable. Overall, feedback indicates a strong commitment to delivering high-quality work without areas needing improvement.

Legal Document Processing for Telecom Firm

4.5 Aug 18, 2017

Is an excellent way to work with this company, they offer a quality service 100% of time. The ability to develop their knowledge is strong.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Document Processing for Telecom Firm

4.5 — Read more

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Staff Outsourcing Solutions

4.9 6 reviews

$1,000+

< $25 / hr

250 - 999

Cebu City, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +7

10% Customer Service Outsourcing

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

100% Answering services

Staff Outsourcing Solutions is a contact center services provider specializing in customer support services, call handling, and telephonic support. Reviews indicate a high level of satisfaction, emphasizing ease of collaboration, professionalism, and responsiveness. Around 25% of feedback highlights improvements in customer satisfaction, while no significant issues were reported. Overall, clients appreciate their ability to adapt and effectively manage varying customer service needs.

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Reviews mention High-quality work

Clients consistently commend Staff Outsourcing Solutions for delivering high-quality work, particularly in customer service support. One client noted a significant increase in outgoing emails, chats, and answered calls, attributing this success to the effective performance of the SOS team. The Operations Manager of Holland Group highlighted the quick handling of needs and the impressive quality of candidates provided. Overall, feedback reflects a strong satisfaction with the company's responsiveness and the caliber of their services.

Customer Service Support for Plant Retail Company

5.0 Aug 18, 2023

I am most impressed by the wide range of services offered through SOS and the response time when we need to make changes. The level of qualified candidates is very high. We've been pleased with how easy the whole process has been with them.

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4 of 5 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Footwear Company

4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more

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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Answering services

36% Virtual receptionist

14% Inbound appointment scheduling

Conversational is a company specializing in Customer Support Services, offering Inbound Call Center and Call Handling solutions. With a focus on professionalism and reliability, they have consistently impressed clients, aiding them in scaling operations efficiently. Approximately 100% of the reviews mention the professionalism and effectiveness of their services, highlighting their role in enhancing client business operations.

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Reviews mention High-quality work

Clients have consistently praised Conversational for delivering high-quality work, highlighting their effective receptionist services and the implementation of an Interactive Voice Response (IVR) system. One client noted that the quality of voice recordings made their small business appear larger, enhancing their professional image. Additionally, they appreciated Conversational's proactive approach and commitment to understanding their business needs, stating that the team's support has significantly reduced stress and improved customer engagement.

Receptionist Services for IT Services Company

5.0 Nov 17, 2021

The quality of the voice recording that they recorded is also very high quality. If you listen to it, you would think that we’re a huge company and not just one teammate sitting at a desk. That’s really made a difference for us.

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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Call Center for IT Services Company

5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more

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Brooklyn, New York (1)

Merryville, Louisiana (1)

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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

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Munzai Solutions

5.0 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Munzai Solutions is a company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Their professionalism and effective communication are highly praised, with 100% of reviewers noting improvements in service delivery and responsiveness to client needs. The team is adept at booking meetings and adapting to project changes promptly.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Manufacturing Co

5.0 — Munzai Solutions provided call center services for a manufacturing company. The team called leads, followed a script, and booked meetings with the client's sales representatives. Read more

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Answering services

43% Virtual receptionist

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work

Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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Exactus

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Transcription +1

25% Translation

Focus Areas

100% Answering services

Exactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

60% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

53% Answering services

27% Virtual receptionist

20% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Professional

ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.

Great Performance and Call Quality

3.5 Jun 21, 2017

The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.

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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Support Management for Hospitality Firm

4.5 — Read more

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McDonough, Georgia (1)

Knoxville, Tennessee (1)

Aurora, Illinois (1)

Cleveland, Ohio (1)

Hesperia, California (1)

Palmdale, California (1)

Lansdale, Pennsylvania (1)

Chantilly, Virginia (1)

Warrenton, Missouri (1)

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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

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Reviews mention High-quality work

Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.

Customer Support for Vaping & CBD Products Manufacturer

4.5 Feb 24, 2022

We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.

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Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.

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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm

5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more

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AnswerFone

4.9 8 reviews

$5,000+

< $25 / hr

2 - 9

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

33% Answering services

56% Virtual receptionist

11% Inbound appointment scheduling

AnswerFone is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Centers as well as Telephonic Support. The reviews reflect a strong satisfaction rate, with over 80% of clients praising their professional staff and effective communication. Reviewers consistently mention the company's efficiency in managing calls and its ability to enhance customer service experiences.

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Reviews mention High-quality work

Overall, clients have expressed high satisfaction with AnswerFone's quality of work. One client noted, "Their quality of work is good," highlighting the perception of having a dedicated receptionist. Another praised their efficient service, stating that "clients were confident that someone was dealing with their needs." Additionally, a previous client mentioned the company's "better process and qualified staff," reflecting a strong sentiment towards their professionalism and capability.

Virtual Receptionist Services for Tax Advisory Firm

5.0 Sep 4, 2020

Their quality of work is good. I’ve had clients come into the office and ask where my receptionist is. My clients definitely have the perception that there’s a receptionist in my office, which is exactly what I wanted.

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7 of 8 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Development Company

4.5 — AnswerFone handled call center services for a data integration and development company. The client wanted to test the market for a product and service, checking what percentage will be Read more

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Canada (7)

United States (1)

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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention High-quality work

Clients have consistently praised Call Experts for their high-quality work, noting that they reliably meet goals and provide expert service. One client emphasized that Call Experts effectively answers customer inquiries, allowing them to focus on their core operations. The feedback indicates a strong sense of satisfaction, with clients appreciating the time and cost savings achieved through the partnership. Overall, the sentiment reflects confidence in Call Experts' ability to deliver quality outcomes.

Customer Support for Retail Company

5.0 Dec 23, 2017

Now Call Experts answer my customers with quality service. They do exactly what I need and meet all times and goals.

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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company

5.0 — Read more

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Deerfield Beach, Florida (1)

Americus, Georgia (1)

Atlanta, Georgia (1)

Chattanooga, Tennessee (1)

Leander, Texas (1)

Sugar Land, Texas (1)

Livonia, Michigan (1)

Hoboken, New Jersey (1)

Old Bridge, New Jersey (1)

Columbus, Ohio (1)

Brea, California (1)

Las Vegas, Nevada (2)

Arlington, Virginia (1)

North Conway, New Hampshire (1)

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Services for Medium-sized Company

4.0 — Read more

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Zionsville, Indiana (1)

Brooklyn, New York (1)

New York City, New York (1)

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Mansfield, Ohio (1)

Baldwin Park, California (1)

Gilbert, Arizona (1)

Spokane, Washington (1)

Sudbury, Massachusetts (1)

Englishtown, New Jersey (1)

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