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Top Answering Service for Legal Firms

Ratings Updated: November 7, 2026

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144 Companies

Industry: Legal

Inbound Services: Answering services

Top Answering Service for Legal Firms

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What are Featured Providers?

Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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AnswerFirst

4.2 24 reviews

Verified

Undisclosed

Undisclosed

250 - 999

Tampa, FL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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7 of 24 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calling Support for IT Company
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
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More responsive than most other service providers

AnswerFirst is very responsive
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

45% Answering services

45% Virtual receptionist

10% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind. I don't know. They are just great.
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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

ReceptionistHQ Helps Out in So Many Ways
4.0 — Read more
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Industry Experience

ReceptionHQ has received positive feedback across various industries, including Arts & Entertainment, Hospitality & Leisure, Retail, Information Technology, Manufacturing, Automotive, and Real Estate. Clients have highlighted their strengths in providing efficient customer service and answering services, noting substantial time and cost savings. Overall sentiment is particularly favorable in Hospitality, where they are praised for exceptional service quality. Their user-friendly approach positions them as a strong candidate for companies needing reliable inbound communication solutions.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Manufacturing Automotive Real estate

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise ReceptionHQ for their cost-effectiveness and value for money. One client noted a saving of approximately $10,000 monthly, attributing this to the efficiency of the service, while another highlighted a monthly saving of $2,000 alongside 15 hours of time saved. The overall sentiment reflects satisfaction with the pricing structure, which allows for significant savings while delivering reliable service.
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Intrust Global

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Intrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.

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Reviews mention Hard working
Clients have consistently noted Intrust Global's dedication and hard work. One review highlighted their 'knowledgeable, smart, innovative, and understanding hard workers,' reflecting a strong sentiment towards their commitment. Another client emphasized that their expertise not only saves time but also alleviates burdens, indicating a reliable and diligent approach to service. Overall, feedback points to a positive perception of their work ethic and effectiveness in handling complex tasks.

Financial, IT, and Client Services for Education Organization

4.5 Nov 2, 2017

They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience

Intrust Global has demonstrated strong expertise in the Education and Nonprofit sectors. Clients praise their knowledgeable and innovative approach, which significantly saves both time and costs. In Education, they are noted for handling back office services efficiently, allowing institutions to focus on core functions. In the Nonprofit sector, their services enhance operational efficiency and revenue generation. Overall sentiment is positive, highlighting their ability to improve client operations, though some feedback suggests room for improvement in pricing and response times.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intrust Global as a valuable partner, noting significant time and cost savings, such as one client saving $100,000 monthly. However, some feedback indicates that their pricing is considered high, with suggestions for improvement in this area. Overall, while the service quality is praised, the cost may be a concern for potential clients seeking more budget-friendly options.
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Intugo

5.0 2 reviews

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Recruitment Process Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Intugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.

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Reviews mention Professional
Intugo has received positive feedback regarding its professionalism, with clients highlighting effective communication and timely project management. One client noted that team members consistently met deadlines and addressed issues promptly, contributing to a smooth collaboration. The overall sentiment is highly favorable, with clients expressing satisfaction with the ease of working with Intugo and affirming their professionalism throughout the engagement.

Finance & Accounting Outsourcing (FAO) for Financial services

5.0 Nov 3, 2026

Fernanda & Irisdea consistently met deadlines, communicated effectively, quickly addressed any issues and provided timely feedback. The professionalism and ease to work with were most impressive about this company.
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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Intugo has received positive feedback in recent reviews, highlighting their effective management of back-office tasks and recruitment services. A client noted a significant reduction in missed calls from 24% to nearly 1% due to Intugo's call center management. Another client praised their professionalism and timely communication, successfully hiring a qualified bookkeeper. Overall, clients express high satisfaction with Intugo's services, reporting impressive results and no areas for improvement.
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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

Intugo has received overwhelmingly positive feedback for its Answering services, with clients noting a significant reduction in missed calls from 24% to under 5%, and an increase in insurance eligibility and prior authorization accuracy from 92% to 99%. Clients appreciate Intugo's ability to integrate seamlessly into their operations, enhancing patient communication and satisfaction. The overall sentiment is highly favorable, with no reported areas for improvement, highlighting Intugo's expertise and reliable project management.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Back Office Outsourcing for Eye Care Clinic
5.0 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other Read more
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Answer California

5.0 1 review

$1,000+

< $25 / hr

10 - 49

El Cajon, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Automatic Answering Services for IT Company
5.0 — Read more
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Industry Experience

Answer California demonstrates strong expertise in the Information Technology sector, particularly in Business Process Outsourcing services. Clients appreciate their quick response times and cost-effective solutions, noting an average savings of $300 monthly. The provider's strengths lie in efficient call handling and reliable service, making them a suitable choice for companies seeking to enhance customer service without compromising on quality. Their track record suggests a solid fit for businesses in need of outsourcing support.
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Information technology

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have reported that Answer California offers competitive pricing, providing significant value for money. One client noted a monthly savings of $300, attributing this to the cost-effective calling services rendered. Overall sentiment indicates satisfaction with the company’s responsiveness and service quality, with no suggested areas for improvement. This reinforces the notion that the firm delivers both efficient service and favorable pricing.
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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has demonstrated significant expertise in the business services industry, with clients noting their ability to streamline operations and provide flexible pricing. Reviewers emphasize the provider's strong communication skills and their capacity to save clients both time and money. Overall sentiment from the business services sector is positive, highlighting Exela's effectiveness in reducing operational burdens and enhancing client satisfaction.
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Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Exela is perceived as providing good value for money, with clients noting significant cost savings. One client reported a reduction in expenses by approximately 35% and a monthly savings of $2,500. Their pricing structure is described as fair and flexible, contributing to a positive overall sentiment. Clients appreciate the quality of work and effective communication, reinforcing the belief that their investment yields substantial operational efficiencies.
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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Office Sense is an Excellent Answering Service
4.5 — Read more
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Industry Experience

AnswerHero has received positive feedback across various industries, including Advertising & Marketing, Education, Telecommunications, Financial Services, Retail, and Information Technology. Clients commend their excellent customer service and efficiency in handling inbound calls, which leads to significant time and cost savings. Their strengths lie in community engagement and tailored solutions, making them a suitable partner for organizations seeking effective business process outsourcing in these sectors.
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Other industries Education Telecommunications Financial services Retail Manufacturing Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight AnswerHero's competitive pricing as a significant advantage, with one review noting a selection based on lower costs. The value provided is underscored by savings of $7,000 monthly and improved efficiency. While overall sentiment is positive, one client suggests there is room for improvement in pricing. Overall, AnswerHero is perceived to deliver strong value for money, particularly in customer service and operational efficiency.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Fusion Global Services specializes in Contact Center Services and Customer Support Services, offering outsourced call center solutions such as Inbound and Outbound Call Center support. Reviews highlight their flexibility and partnership approach, with 100% of clients appreciating their adaptability and client-centric mindset. Clients commend their quality assurance and proactive communication, although some suggest further enhancement of reporting tools.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.

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Industry Experience

RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

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Reviews mention Efficient
Clients have consistently noted the efficiency of Perfect Data Entry in streamlining their workload. One client highlighted that the service helped save time and made the filing process smoother, enabling their team to focus on more critical tasks. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver timely and effective support, significantly reducing time-consuming work.

Document Filing Services for Tech Firm

4.5 Aug 15, 2017

They help us save time and help the filing process go much smoother.
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1 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Document Filing Services for Tech Firm
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Perfect Data Entry's cost-effectiveness and value for money. One client noted saving $3,000 monthly by avoiding hiring and training costs, while another reported an impressive $400,000 in monthly savings. Their pricing structure is typically monthly, with a flat rate for services, which clients find beneficial. Overall, clients express satisfaction with the financial benefits and efficiency improvements gained from the partnership.
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Melbourne, Florida (1) New Orleans, Louisiana (1) Denver, Colorado (1) Boise, Idaho (1)

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Navigant PACE

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Navigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.

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Industry Experience

Navigant PACE has demonstrated expertise in the Information Technology industry, particularly in providing back office services that enhance operational efficiency. Clients commend their stability and optimal service delivery, which have contributed to growth and resource optimization. Overall sentiment reflects satisfaction with cost-effective solutions and strong value, making Navigant PACE a suitable partner for companies seeking to improve service delivery in IT and potentially other sectors requiring back office support.
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Information technology

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed that Navigant PACE offers great value for their services, with one review highlighting their 'stable and optimal service' as a key strength. The company operates on an annual subscription model, providing various service levels. Overall, clients feel that the cost aligns well with the quality of work delivered, contributing positively to their growth and resource optimization.
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VirtuHire US

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

15% Call Center Services

65% Back Office Outsourcing

10% HR Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Answering services

40% Inbound appointment scheduling

35% Virtual receptionist

VirtuHire US provides comprehensive Call Center Services, excelling in Customer Support, Inbound Call Handling, and Customer Care Services. Reviews highlight their efficiency and reliability, with noticeable improvements in appointment scheduling and customer communication. VirtuHire US maintains a 100% positive feedback rate, praised for quick responsiveness and effective issue resolution.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
VirtuHire US has received positive feedback in recent reviews, highlighting their effective project management and customer service. Clients noted improved dispatch organization and customer communication, resulting in higher appointment completion rates and customer satisfaction. One client emphasized the reliability and responsiveness of their assigned employee, who adapted well to changing priorities. Although the overall sentiment is favorable, a suggestion was made for VirtuHire US to consider expanding payment options for international businesses.
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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

VirtuHire US has received overwhelmingly positive feedback for their answering services, with 95% of reviews highlighting effective communication and enhanced customer support. Clients appreciate their quick response times and organizational skills, leading to improved appointment scheduling and customer satisfaction. One review noted a reduction in scheduling conflicts and improved first-call resolution rates. Areas for improvement include offering more payment options for international business. Overall, VirtuHire US is recognized as a dependable partner in managing customer interactions efficiently.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Support for Solar & HVAC Firm
5.0 — VirtuHire US provided customer support services for a solar and HVAC company. The team assigned a resource who managed dispatch-related activities and communicated with end customers. Read more
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Industry Experience

VirtuHire US has demonstrated strong capabilities in the contracting industry, particularly in solar, roofing, and HVAC services. Clients have praised their effective management of dispatch operations, customer communication, and issue resolution, resulting in improved scheduling efficiency and customer satisfaction. Their strengths include responsiveness, reliability, and adaptability to changing needs. Overall, the feedback reflects a positive sentiment, indicating that VirtuHire US is well-suited for businesses in the contracting sector seeking enhanced operational support.
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LexHelper

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

55% Answering services

30% Virtual receptionist

15% Inbound appointment scheduling

Established in 2014, LexHelper is a phone answering service and Customer Service Outsourcing company. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
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PCMSI

2.0 1 review

Undisclosed

Undisclosed

10 - 49

Erie, PA

Services provided

65% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

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Industry Experience

PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.
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Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

40% Answering services

60% Virtual receptionist

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Berkshire Receptionists

2.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Answering services

80% Virtual receptionist

10% Inbound appointment scheduling

Berkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.

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Industry Experience

Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

80% Answering services

20% Virtual receptionist

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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Front Office Staff-Reno

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Reno, NV

Services provided

64% Call Center Services

16% Sales Outsourcing

10% Business Consulting +1

10% Marketing Strategy

Focus Areas

100% Answering services

Front Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
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Account Management Systems

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Bayonet Point, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Telephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

75% Answering services

25% Virtual receptionist

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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First Answering

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

First Answering, a midsize telephone answering service and Customer Service Outsourcing company, is headquartered in. The team specializes in Call Center Services and Customer Service Outsourcing.
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Protel BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Belize City, Belize

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

70% Answering services

20% Virtual receptionist

10% Inbound appointment scheduling

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Interactive Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Branding +3

10% Other Digital Marketing

10% Web Design

10% Web Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Answering service Interactive Outsourcing Solutions is headquartered in Karachi, Pakistan and Portland, Oregon. The team specializes in Call Center Services and Customer Service Outsourcing.
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TalkAgent

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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FAIR CAPITAL

5.0 1 review

$1,000+

Undisclosed

50 - 249

Spring Valley, NY

Services provided

90% Call Center Services

5% Finance & Accounting Outsourcing (FAO)

5% Finance Law

Focus Areas

45% Answering services

45% Inbound appointment scheduling

10% Virtual receptionist

BBB A+ Rated Debt Collection Agency. Proven Results with a Positive Approach. Fair Capital is a full-service debt collection agency with a standard of excellence to collect your delinquent accounts
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FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2

20% Transcription

20% Translation

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Intercept of Florida

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fort Myers, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Event Management

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

In Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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Vallu

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mesa, AZ

Services provided

100% Call Center Services

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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Apello

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Valley City, UT

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

Established in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Focus Areas

54% Answering services

31% Virtual receptionist

15% Inbound appointment scheduling

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Posh Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Virginia Beach, VA

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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Flexi-Hub

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

100% Answering services

Flexi-Hub is a Customer Service Outsourcing company. Their small team is in Dublin, Ireland and provides Customer Service Outsourcing and Call Center Services. The company was established in 2023.
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EverConvert

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Greenville, SC

Services provided

20% Call Center Services

40% Search Engine Optimization

20% Pay Per Click +2

10% Content Marketing

10% Web Design

Focus Areas

50% Answering services

50% Inbound appointment scheduling

EverConvert is a SEO agency. Established in 2013, the team offers Search Engine Optimization and Pay Per Click.
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LiveVoice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Itasca, IL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

67% Answering services

33% Virtual receptionist

LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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D K Business Patron

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

D K Business Patron is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in New Delhi, India.
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Contacts Plus Spike

Not yet reviewed

$10,000+

Undisclosed

10 - 49

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Recruiting

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Answering service Contacts Plus Spike is based in Cairo, Egypt. The team provides Call Center Services and Customer Service Outsourcing.
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Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Albany, NY

Services provided

37% Call Center Services

63% Customer Service Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Answer MTI

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Call center company Answer MTI was established in 1982. The team focuses on Call Center Services and Customer Service Outsourcing.
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Answer United

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Answer United is a Kalamazoo, Michigan-based telephone answering service. Launched in 1965, the team specializes in Call Center Services and Customer Service Outsourcing.
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IMPACT BPO

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Midsize telephone answering service IMPACT BPO, is based in Tegucigalpa, Honduras. Their services include Call Center Services and Back Office Outsourcing.
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Viaante Business Solutions

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Mumbai, India

Services provided

10% Call Center Services

10% AI Consulting

10% Accounting +8

10% Back Office Outsourcing

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% Web Development

5% E-Commerce Development

5% Mobile App Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Viaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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Answering Service United

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

38% Answering services

37% Virtual receptionist

25% Inbound appointment scheduling

Answering Service United, a call center, is headquartered in and Phoenix, Arizona. Founded in 1989, the team specializes in Call Center Services and Customer Service Outsourcing.
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Bilingual LS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Miami, FL

Services provided

50% Call Center Services

40% Translation

10% Customer Service Outsourcing

Focus Areas

78% Answering services

11% Inbound appointment scheduling

11% Virtual receptionist

Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Focus Areas

60% Answering services

20% Inbound appointment scheduling

20% Virtual receptionist

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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Market presence
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LawyerLine™

2 LEX Reception

3 Answering Legal

4 Go Answer

5 Easybee Answering Services

6 Back Office Betties

7 AnswerFirst

8 SupportYourApp

9 Smith.ai

10 Outsource and Save

11 Select VoiceCom

12 Veza Reception

13 Answering Service Care

14 Uassist.ME

15 Ruby

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria: