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Top Survey Companies

Ratings Updated: January 13, 2026

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Hugo Inc.

5.0 28 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

30% Third party verification

25% B2C Telemarketing & telesales +1

20% Collections Recovery Services

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Customer Surveys & Market Research Calls

50% Third party verification

25% Collections Recovery Services

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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Reviews mention Exceeds expectations
Clients have consistently reported that Big Outsource exceeds expectations, highlighting their exceptional project management and responsiveness. For instance, one client noted a 40% reduction in response times and a 20% improvement in customer satisfaction, attributing this success to Big Outsource's tailored approach and commitment to excellence. Another client emphasized their deep understanding of unique business needs, stating they deliver precisely what is required, thereby enhancing operational efficiency and customer satisfaction.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

30% Third party verification

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

25% Collections Recovery Services +1

10% Third party verification

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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SalesAR

4.9 125 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

80% Sales Outsourcing

5% Content Marketing +1

5% Email Marketing

Focus Areas

70% Customer Surveys & Market Research Calls

30% Third party verification

SalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.

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4 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In recent reviews, SalesAR has received mixed feedback. Positive sentiments highlight their effective project management, timely delivery, and ability to generate qualified leads, particularly noted by clients from CerQlar and The Gradient. Conversely, other clients, such as Adexin and the SEO services company, reported disappointing outcomes, including zero leads and poor targeting. Overall, while some clients praised SalesAR's strategic insights and responsiveness, others expressed dissatisfaction with lead quality and execution.
Read 7 Recent Reviews

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0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$10,000 – $49,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for SalesAR in the Customer Surveys & Market Research Calls service is highly positive, with 90% of clients noting strong communication and responsiveness. Clients appreciate the team's engagement and strategic updates, contributing to successful outcomes such as 2-4 monthly appointments. However, 10% of reviewers suggest improvement in the qualification of demos. The company's high ratings and budget-friendly pricing are frequently highlighted as key selection factors.
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Average Project Cost Breakdown

$10,000 to $49,000 (65) Less than $10,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
The feedback regarding SalesAR's cost and value for money is mixed. While some clients praised the company for providing good value and high-quality leads, others reported dissatisfaction with the outcomes, particularly in lead generation effectiveness. For instance, one client noted they received 40 appointments, indicating strong ROI, while another reported zero leads despite a similar investment. Overall, the sentiment reflects a perception of competitive pricing but varied success in achieving promised results.
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More responsive than most other service providers

SalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% CRM Consulting and SI

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Adaptable
Clients consistently express a positive sentiment towards Valoris Center's adaptability. One client noted their ability to 'adapt to industry particularities' and 'go above and beyond' to overcome system limitations. Another emphasized their 'flexibility and capacity to adapt' in response to fluctuating service demands. Additionally, a client praised Valoris for effectively managing a rapid team scale-up while improving customer satisfaction. Overall, the feedback highlights Valoris's commitment to being a responsive and flexible partner.

Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients have praised Valoris Center for their proactive support and alignment with business values, highlighting impressive metrics such as a 95% SLA achievement and 92% customer satisfaction. One client noted their flexibility and ease in understanding business needs, while another emphasized their resilience during challenges. Suggestions for improvement included enhancing digital solutions and consultancy efforts. Overall, the sentiment reflects a strong partnership and high satisfaction with Valoris Center's services.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Romania (8) Austria (1) Croatia (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish
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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Adaptable
The sentiment regarding adaptability in client feedback is overwhelmingly positive. Clients commend the companies for their ability to adjust to changing project requirements and environments. For instance, one client noted SalesRoads' impressive adaptability in navigating post-COVID-19 challenges. Similarly, VSA demonstrated adaptability by successfully transitioning between different campaign types and accommodating specific client needs. Overall, clients appreciate their responsive and flexible approach, which has significantly contributed to successful project outcomes.

Lead Generation for Online Perinatal Education Company

4.5 Sep 21, 2022

VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it. I really appreciated the time they spent with me initially so that I could educate them on our market and company; it set a strong foundation for the rest of the project.
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Lead Generation for Network Monitoring Company

5.0 Oct 19, 2020

They perform very well. They’re very adaptable. For example, I come to them almost weekly with a new campaign to run. We have weekly calls on Wednesday morning, but by Monday they’re up and running that new campaign and are driving those meetings for us. They do help with different messaging and are open to trying new things.
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Lead Generation for Network Monitoring Company

5.0 Oct 19, 2020

Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners. They each require a different message, but VSA, Inc. been able to accommodate that.
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Sales Outsourcing for Software Company

5.0 May 23, 2025

Their ability to engage with us and help solve problems was impressive. There were a lot of environmental changes during the period we worked together from the post-COVID-19 world, and SalesRoads was an adaptable partner.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for SalesRoads highlights a positive sentiment, with clients noting effective appointment setting and responsiveness. One client from Grw reported receiving approximately four qualified meetings weekly, attributing their success to SalesRoads' dedicated sales development representatives. While project management is generally timely, clients suggest that SalesRoads could enhance their value by providing more expert opinions. Overall, the reviews reflect satisfaction with the service provided.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)
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Appointment Setter Online

5.0 46 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Call Center Services

60% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

10% Collections Recovery Services +1

5% Third party verification

Appointment Setter Online is a company specializing in appointment setting and contact center services, including inbound and outbound call handling. Across their reviews, clients commend them for professionalism, responsiveness, and delivering timely results. Approximately 90% of the reviews highlight their positive impact on increasing leads and appointments, with notable improvements in sales and engagement metrics.

See all 46 projects

20 of 21 reviews are 5 stars

12 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 21 times in the past 6 months
In the past six months, clients have praised Appointment Setter Online for their professionalism, responsiveness, and effective communication. Notable feedback includes significant increases in scheduled consultations and lead quality. Clients appreciated the team's ability to adapt to their specific needs, with one remarking on the consistency in booking relevant appointments. While overall sentiment is overwhelmingly positive, some clients suggested improvements in reporting frequency and detail. Overall, the engagement has led to increased sales and enhanced operational efficiency.
Read 24 Recent Reviews

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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for Appointment Setter Online in Customer Surveys & Market Research Calls highlights a strong performance, with 85% of clients reporting positive outcomes, particularly in increasing qualified appointments by 40% and improving outreach efficiency by 35%. Clients commend their professionalism, organizational skills, and clear communication. Notably, positive reviews emphasized their alignment with client values and responsive management, while a minor area for improvement mentioned was the speed of progress updates.
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Average Project Cost Breakdown

$10,000 to $49,000 (22) $50,000 to $199,999 (4) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Appointment Setter Online for their competitive pricing and exceptional value for money. Many highlighted the good value for cost, with remarks like 'good value for cost' and 'affordable pricing' noted in multiple reviews. Customers experienced significant increases in qualified leads and appointment bookings, which directly contributed to their revenue growth, showcasing the company's effectiveness in delivering high-quality services at a reasonable price.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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XACT

4.7 34 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

45% Call Center Services

20% Customer Service Outsourcing

15% Sales Outsourcing +2

10% Back Office Outsourcing

10% Staffing

Focus Areas

10% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

15% Third party verification

XACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.

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Reviews mention Flexible
Overall sentiment regarding XACT's flexibility is highly positive. Clients consistently highlight their ability to adapt to changing needs and provide tailored solutions. One client noted their 'impressive flexibility and ability to design a program specific to our needs,' while another mentioned their 'quick response to changes' and 'strong collaboration.' The flexibility in staffing and project management was also emphasized, with clients expressing satisfaction in how XACT seamlessly integrated into their operations and responded to evolving demands.

Customer Service Outsourcing for Property Management Company

4.5 Jul 31, 2024

We were impressed with their flexibility and ability to design a program specific to our needs. A commitment to ongoing learning to improve quality of service.
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Call Center Services for Online Education Company

5.0 Aug 28, 2020

Their flexibility was also noteworthy, as the program evolved from acquisition to retention. They were really good thought partners who brought new ideas to the table.
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Call Center Support for Publishing Company

4.0 Jun 3, 2019

Their team adapts quickly to our changing needs and requirements, which is also a plus working with them. XACT makes their customers feel supported. Their team is flexible, listening to their customers and adapting themselves quickly.
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Centralized Answering Services for Medical Equipment Rental Company

5.0 May 30, 2019

XACT's flexibility makes their team impressive. They communicate back to us very effectively about the demand for calls about pick-ups or deliveries.
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Inbound Customer Support for Paints & Coatings Company

5.0 Dec 14, 2018

They were nimble and handled everything easily, even when our requests felt strange. Whenever we had volume dips and needed to make changes, they worked with us to reduce the number of dedicated staff. Even at times when they could have dinged us for changing the parameters of the contract, they were always willing to adjust.
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Average Project Cost Breakdown

$50,000 to $199,999 (6) Less than $10,000 (4) $200,000 to $999,999 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.
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United States (31) Singapore (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.

Telephone Answering Service

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OBI Services

5.0 19 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Services provided

35% Call Center Services

35% Back Office Outsourcing

10% Content Marketing +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

65% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

10% Collections Recovery Services

OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

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Reviews mention Detail-oriented
The feedback regarding OBI Services highlights a strong sentiment of detail-oriented performance across multiple projects. Clients consistently noted their 'attention to detail' and 'commitment to accuracy,' with one CEO stating they treated the data 'as if it were their own.' Additionally, project management was praised for delivering on time and addressing needs promptly. Overall, clients expressed high satisfaction with the quality and reliability of the services, emphasizing the importance of meticulousness in achieving project success.

Data Entry & Formatting Services for Investment Consultancy

5.0 Jun 23, 2025

The attention to detail and deep understanding of property-related data stood out. They didn’t just input data; they understood its context, which added real value.
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Data Entry & Management for Real Estate Agency

5.0 Jul 14, 2025

The attention to detail and accuracy really stood out. They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything.
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Data Entry Services for Linear Generator Technology Company

5.0 Jul 14, 2025

The attention to detail and commitment to getting the data right stood out. They genuinely took ownership of the work as if it were their own. OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests.
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Back Office Outsourcing for Healthcare Company

5.0 Sep 8, 2025

What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our business needs.
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Data Entry for B2B Healthcare Supply Chain Platform

5.0 Sep 8, 2025

What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our company. Overall, I was extremely satisfied with their work and found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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10 of 10 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent reviews for OBI Services reflect a strong overall sentiment of satisfaction among clients. Customers praised their attention to detail, commitment to accuracy, and efficiency in managing large datasets. Specific feedback highlighted a 40% improvement in response times for Operation HOPE and a 28% increase in customer satisfaction for Scrambly. Clients noted OBI's proactive communication and adaptability, although some suggested improvements in onboarding processes and faster training for new tools.
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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

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Reviews mention Accessible
Clients have consistently praised the company's accessibility and responsiveness. One CEO noted that communication was immediate, making it feel as though the team was local rather than offshore. The firm was commended for its willingness to listen and provide flexible solutions, with clients appreciating the high morale of the workers who felt integrated into their companies. Overall, the sentiment surrounding accessibility is overwhelmingly positive, highlighting a strong commitment to client support.

Recruiting Services for Construction Company

5.0 May 6, 2024

They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight strong client satisfaction, particularly in project management and trust. A CTO from Nutiliti praised the company for effectively managing utility operations and providing excellent support, noting their alignment in values and culture. The client emphasized the ease of trusting RTS with significant business functions, indicating a long-term partnership as they have been working together for four years with plans to continue. Overall sentiment reflects a positive experience with no suggested areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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1840 & Company

4.8 15 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Services provided

15% Call Center Services

20% Customer Service Outsourcing

20% HR Outsourcing +3

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.

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Industry Experience

1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human Resources

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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United States (7) Canada (3) Australia (1) Kenya (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Mandarin

French

Italian

German

Hindi

Portuguese

Romanian

This provider is available in 1 time zone:

Central Standard Time (CST)
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Leadium

5.0 40 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

10% Third party verification

Leadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.

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Reviews mention Team players
Clients consistently describe Leadium as a true extension of their teams, highlighting their proactive communication and responsiveness. For instance, one CEO noted, "It felt like they were really part of our team... everything ran smooth from start to finish." Another client emphasized their agility in adapting to changing needs, stating, "They always immediately made adjustments and provided us insight." Overall, the sentiment is overwhelmingly positive, with clients appreciating Leadium's collaborative approach and commitment to delivering results.

Lead Generation Services for Online Marketplace

5.0 Aug 22, 2023

Their adaptable approach and commitment to maximizing our sales impact left a lasting impression; it felt like they were part of the team, not an external agency. Their grasp of our unique value proposition truly sets them apart from other providers.
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Appointment Setting for Food Manufacturing & Processing Firm

5.0 Jul 30, 2023

They were more than responsive; they were proactive, identifying our requirements almost before we did. It felt like they were an extension of our own team, ready to put the pedal to the metal when needed. Working with Leadium was an eye-opener for us; their synergy with our team was outstanding.
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Lead Generation for Startup Incubator

5.0 Sep 7, 2018

Leadium's project management and support continue to impress us. They quickly respond to questions and requests. They have become an extension of our own team.
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11 of 13 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (12) Less than $10,000 (6) $50,000 to $199,999 (6) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.
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United States (31) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Midway Islands Time (MIT)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

New Zealand Standard Time (NST)
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Wing Assistant

4.7 36 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Wing Assistant specializes in Customer Support Services and Contact Center Services, providing telephonic support and client outreach. Client reviews highlight their consistent on-time delivery and effective communication, with 100% positive feedback on their dedication and ease of collaboration. Reviewers particularly appreciate Wing Assistant's ability to enhance client satisfaction and company growth through their dependable support services.

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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for Wing Assistant in the Customer Surveys & Market Research Calls service is highly positive, with clients noting a strong impact on outreach and marketing efforts. One reviewer highlighted their excellent communication and timely delivery. No negative feedback was reported, indicating a 100% satisfaction rate. Clients appreciate the ease of collaboration, suggesting a robust expertise in their domain. Overall, Wing Assistant's strengths lie in their effective customer engagement strategies and professional service.
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Industry Experience

Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

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More responsive than most other service providers

Wing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)
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Adentcom Contact Center & BPO

4.9 6 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

60% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

Adentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.

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2 of 2 Customer Surveys & Market Research Calls reviews are 5 stars

2 new reviews for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls services, with 100% of reviewers highlighting professionalism and effective communication. Clients appreciated the flexibility in customizing services and the attentiveness of the team. Notable strengths include timely project management and thorough reporting. One recurring theme is the team's ability to handle diverse client needs, including bilingual support. Overall, reviewers express high satisfaction, indicating a strong fit for future projects.
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3 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back-Office Outsourcing & Call Center Services for BPO Firm
4.5 — Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax Read more
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Industry Experience

Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.
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Business services Home Services Other industries Real estate Consulting

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Charlotte, North Carolina (1) Concord, New Hampshire (1) Los Angeles, California (1) Greenwood Village, Colorado (1) Lancaster, Pennsylvania (1) Gulf Breeze, Florida (1)

This provider is fluent in 2 languages:

English

Spanish
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

70% Customer Surveys & Market Research Calls

25% Third party verification

5% B2C Telemarketing & telesales

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Select Industry to see insights

Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Purple Sales

4.7 19 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

65% Sales Outsourcing

10% CRM Consulting and SI +3

5% Content Marketing

5% Email Marketing

5% Web Design

Focus Areas

100% Customer Surveys & Market Research Calls

Purple Sales is a sales development and contact center services company specializing in lead generation, appointment setting, and outbound call center services. The reviews highlight their impressive ability to integrate with clients' teams, with 100% of reviewers noting their efficient project management and communication. Positive feedback is prevalent, with 95% of reviewers praising their strategic approach and customer-focused service. Purple Sales is highly regarded for its proficiency in securing qualified leads and enhancing clients' sales pipelines.

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Reviews mention Experienced
Clients express high satisfaction with Purple Sales, highlighting their expertise in lead generation and complex sales cycles. One client noted significant improvements in marketing material and traction due to their collaboration, while another praised their strategic thinking and responsiveness. Feedback indicates a strong partnership dynamic, with clear communication and tailored workflows enhancing project outcomes. Overall, sentiment towards Purple Sales is very positive, with clients appreciating their experience and commitment to continuous improvement.

Sales Presentation Deck & Branding for Sales Recruiting Co

5.0 Jan 25, 2024

The measurable outcomes for success was a professional and impactful sales presentation deck. Additionally, the vendor engagement, experience and consultation factors were significant contributors to a successful process and completed sales presentation deck. The high level of vendor engagement, consultation, professionalism and alignment to a successful outcome were all present which was very impressive and has contributed to a high level of customer satisfaction on my end.
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Marketing & Lead Generation for SaaS Startup

5.0 Jan 13, 2023

They are experts in lead generation and have a very good understanding of complex sales cycles, which is very valuable. We know that software sales are not a simple area to navigate, but they have a lot of experience with it. Their project management is agile and responsive; we use Slack and Google Drive for communication and project tracking.
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Lead Gen & Digital Marketing for Growth Strategy Firm

5.0 Jan 3, 2023

We were impressed with their ability to quickly understand our business and develop an active pipeline. Our team has a lot of respect for their experience, strategic thinking, and the logic behind their process. They have provided excellent enterprise B2B sales guidance.
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0 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for Purple Sales highlights their effectiveness in generating qualified appointments and managing client relationships. Clients noted impressive results, such as consistent appointment bookings and a high volume of outreach efforts. The efficiency and attentiveness of team members, particularly in understanding technical aspects, were frequently praised. Overall, clients expressed satisfaction with communication and project management, with no significant areas for improvement identified.
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0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for Purple Sales in the Customer Surveys & Market Research Calls service is highly positive, with 100% of reviewers noting effective communication and impressive organizational skills. Clients highlighted the attentive service and dedication to achieving measurable outcomes, such as booking 10 meetings and conducting 2,000 outreach attempts. The team's expertise in developing sales pipelines and campaign strategies has significantly impacted client success, with no negative feedback reported.
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0 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Industrial Cleaning Company
4.5 — Purple Sales provided lead generation services for an industrial cleaning company. The team sourced companies and contacts in three regions, defined call and email scripts, and made qualified Read more
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

TECHSPEED INC is a company specializing in Contact Center Services, providing both inbound and outbound call handling, data entry, and customer support services. The reviews highlight their effective project management, proactive communication, and high accuracy rates, with a notable 100% QA in call support. Reviewers commend their adaptability and responsiveness, with 100% expressing satisfaction and noting their commitment to quality and efficiency.

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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

30% Collections Recovery Services +1

25% Third party verification

MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and adaptability. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and timely delivery of all tasks. One client praised their personal approach and willingness to tailor solutions to fit budget constraints. Overall, the sentiment is overwhelmingly positive, with no notable areas for improvement identified, reinforcing MarKam Solutions' reputation as a reliable partner.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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JMS Elite

4.9 7 reviews
Premier Verified

$25,000+

$50 - $99 / hr

10 - 49

Willoughby, OH

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Market Research

Focus Areas

100% Customer Surveys & Market Research Calls

JMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.

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Reviews mention Experienced
The feedback regarding JMS Elite's experience is overwhelmingly positive. Clients highlighted the team's depth of expertise, professionalism, and responsiveness, particularly noting the effective collaboration facilitated by Jim and John. Their ability to create tailored workflows and provide valuable consulting advice contributed significantly to the project's success. A client stated, "I could not imagine having a better partner than JMS Elite to manage workflows between organizations," reflecting the high level of satisfaction with their services.

Outbound Demand Generation for Medical Tools Manufacturer

5.0 Dec 3, 2020

Jim and John have a great depth of experience in their field. Always appreciate working with them to optimize programs. JMS Elite business development associates are experienced, highly engaged, and very professional.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, JMS Elite has received positive feedback for their professionalism and effective lead generation. A client noted the company's commitment to hiring experienced salespeople, emphasizing their unique approach to business. Project management was praised for timely delivery and responsiveness, with weekly reports and direct communication from ownership. Clients appreciate their collaborative relationship and willingness to adapt to feedback, highlighting JMS Elite as a reliable partner in achieving business objectives.
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Industry Experience

JMS Elite has garnered positive feedback across various industries including Energy & Natural Resources, IT Services, Advertising & Marketing, Manufacturing, Software, and Insurance. Clients commend their effective lead generation, professionalism, and adaptability, noting significant improvements in client outreach and sales pipelines. Their expertise particularly shines in IT Services and Software, where they excel at engaging decision-makers. Overall sentiment is highly favorable, indicating JMS Elite is well-suited for clients seeking dedicated sales support in these sectors.
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Select Industry to see insights

IT Services Advertising & marketing Manufacturing Software Energy & natural resources Insurance

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Charlotte, North Carolina (1) Noblesville, Indiana (1) Minneapolis, Minnesota (1) San Francisco, California (1) Seattle, Washington (1) Williston, Vermont (1) Orange County, California (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Relay Human Cloud

5.0 3 reviews
Premier Verified

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Relay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.

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Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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Uassist.ME

4.6 33 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

45% Collections Recovery Services

30% B2C Telemarketing & telesales +1

15% Third party verification

Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

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Reviews mention Reasonable pricing
Clients consistently highlight Uassist.ME's reasonable pricing as a significant advantage. One client noted, "They provide the best value for the services they provide" and emphasized that their rates are more affordable compared to similar vendors. Additionally, the client expressed satisfaction with their ongoing engagement, stating they have returned for multiple projects over the years due to the competitive pricing and quality of service provided.

BPO & Virtual Assistance for Restaurant

5.0 Jul 20, 2020

Uassist.ME is also cost-effective and has quick response times.
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BPO Services & Social Media Marketing for Realtor

5.0 Jun 5, 2020

In comparison to hiring someone here in the US, Uassist.ME was the best choice because they’re cost-beneficial and inexpensive. My assistant did her job really well even though she was abroad.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Uassist.ME highlights a strong performance in enhancing customer service and generating quality leads. A landscaping company reported a 28% reduction in dropped calls and improved CSAT scores due to effective virtual assistance. Acronis praised Uassist.ME for delivering high-quality leads and demonstrating a collaborative approach, noting their adaptability and professionalism. Overall, clients express high satisfaction with the service, citing reliability and effective communication as key strengths, with only minor suggestions for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.
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More responsive than most other service providers

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

50% Customer Surveys & Market Research Calls

30% Third party verification

10% B2C Telemarketing & telesales +1

10% Collections Recovery Services

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Flexible
The feedback regarding The Hour's flexibility is notably positive across multiple reviews. Clients commend their ability to adapt to changing needs and maintain effective communication. One client highlighted their 'efficiency and flexibility' in managing tasks, while another praised their 'flexibility and willingness to partner through growth.' Overall, clients appreciate how seamlessly The Hour integrates into their operations, enhancing collaboration and support.

BPO Services for AI -Sourcing Automation Platform

5.0 Aug 26, 2022

They are professional, flexible, and very easy to work with.
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Back Office & Customer Service Outsourcing for Insurance Co

5.0 Feb 11, 2025

The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Operational & Customer Support for Human Resources Company

5.0 Apr 2, 2025

They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for The Hour - Back Office and Virtual Assistant Services highlights strong performance and reliability. Clients commend team members like Don and Garesh for their accuracy, proactive communication, and excellent support, leading to significant time savings and improved engagement metrics. The overall sentiment is highly positive, with clients appreciating the company's culture, responsiveness, and alignment with their business needs. No major areas for improvement were noted, indicating a high level of client satisfaction.
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate Software

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United States (9) Canada (2)
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ContactPoint 360

4.6 4 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

35% Collections Recovery Services +1

10% Third party verification

ContactPoint 360 is a customer service center specializing in call center services, including inbound and outbound call handling, email and chat support, and back-office operations. With 100% positive feedback, reviewers consistently praise their proactive project management, adaptability, and ability to enhance customer satisfaction while maintaining quality and meeting deadlines. Areas for potential improvement include offering more detailed insights and simplified reporting.

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Reviews mention Detail-oriented
Clients have consistently highlighted ContactPoint 360's detail-oriented approach, noting their 'attention to detail' and 'commitment to customer success.' One client specifically praised the team's 'well-organized' project management, which ensured timely delivery and responsiveness to feedback. The leadership's support further reinforced this sentiment, indicating a strong focus on quality and thoroughness in their operations. Overall, the feedback reflects a highly positive sentiment regarding the company's meticulousness and dedication.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
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1 of 3 reviews are 5 stars

3 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of ContactPoint 360 highlight their effectiveness in enhancing customer support operations and improving service quality. Clients praised their organized project management, timely deliverables, and proactive communication. One client noted a significant reduction in response times and improved customer satisfaction scores. While some suggested that deeper insights in reports could add value, overall sentiment remains positive, with strong recommendations for their scalability and professionalism.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. One client noted that their pricing fit their budget while still delivering excellent service quality. Another emphasized the good value for cost and a culture fit that enhanced collaboration. Overall, the sentiment reflects satisfaction with the balance of cost and quality, making them a preferred choice for outsourcing needs.
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SPLACE BPO

4.9 5 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

15% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.

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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

$200,000 – $999,999 avg. project cost

Customer Surveys & Market Research Calls Experience

SPLACE BPO has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls services, with 90% of reviewers noting their effective project management and communication skills. Clients highlight their quick adaptability and innovative contributions, particularly praising team leads for their effectiveness. However, there were minor concerns regarding a few underperforming team members, which SPLACE BPO addressed professionally. Overall, client sentiments emphasize the necessity of investing time in training to maximize results.
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More responsive than most other service providers

SPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Ireland (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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FlairsTech

4.6 8 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4

15% Custom Software Development

15% Customer Service Outsourcing

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

30% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

FlairsTech is a Call Center Services provider specializing in inbound and outbound call handling, customer support, and technical services. The company consistently receives positive feedback, with a 97% customer satisfaction rate mentioned by one reviewer. Clients commend their professionalism, adaptability, and alignment with company values, emphasizing their ability to integrate seamlessly with client teams and processes.

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Reviews mention Accessible
Clients have noted FlairsTech's accessibility, highlighting their consistent availability and responsiveness when needed. One client mentioned, "They were always available when needed," indicating a strong commitment to client communication. However, there were suggestions for improvement, particularly in enhancing English communication skills and increasing the number of senior designers to optimize project delivery. Overall, the sentiment reflects a positive view of their accessibility, with room for growth in communication effectiveness.

Graphic Design for Media Company

4.0 Jul 28, 2023

They were always available when needed, but the pace was slow for the first couple of months. It has improved since then with the designer getting used to the brand and style.
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Industry Experience

FlairsTech has demonstrated expertise across several industries, including Consumer Products & Services, Hospitality & Leisure, Media, Software, and Financial Services. Feedback highlights their strengths in customer support, efficiency improvements, and adaptability. Clients commend their professionalism, communication, and cultural fit. Overall sentiment is positive, especially in Software and Consumer Products, where measurable outcomes include improved satisfaction and operational efficiencies. Potential clients in these sectors would likely find a strong match with FlairsTech's capabilities.
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Consumer products & services Hospitality & leisure Media Software Financial services

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More responsive than most other service providers

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Canada (5) United States (3)

This provider is fluent in 5 languages:

English

Spanish

Arabic

Italian

German

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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Upcall

5.0 25 reviews
Verified

$5,000+

Undisclosed

10 - 49

Services provided

15% Call Center Services

80% Sales Outsourcing

5% Market Research

Focus Areas

25% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

Upcall is a Contact Center Services provider specializing in Outbound Call Center and Telemarketing Services to facilitate lead generation and appointment setting. The company received overwhelmingly positive feedback, with 80% of reviews highlighting their effective communication, timely delivery, and strong project management. However, a few reviewers (approximately 5%) mentioned areas for improvement in product knowledge and HubSpot integration.

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Reviews mention Innovative
Clients have highlighted Upcall's innovative and intuitive platform, which significantly contributed to their lead generation efforts. One reviewer noted, "Their platform is innovative and intuitive," emphasizing the effectiveness of the service. The overall sentiment reflects a strong appreciation for Upcall's innovative approach, leading to a positive experience in addressing client needs efficiently.

Lead Generation for Startup

5.0 Jun 10, 2020

The platform is innovative and intuitive. Problems and concerns were resolved quickly and accurately. Great callers.
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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Upcall for their responsiveness and effective communication, with one report indicating a 75% meeting booking rate from leads. Clients noted that Upcall's project management is timely and efficient, though improvements in HubSpot integration and addressing perceptions of spam were suggested. Overall, the sentiment is positive, highlighting successful outreach efforts and a solid return on investment.
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2 of 2 Customer Surveys & Market Research Calls reviews are 5 stars

2 new reviews for Customer Surveys & Market Research Calls in past 6 months

Less than $10,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Overall, Upcall received positive feedback for their Customer Surveys & Market Research Calls service, with 85% of clients highlighting their responsiveness and timely communication. 75% of reviewers reported successful lead engagement, with one client noting a 75% lead-to-meeting conversion rate. However, some clients expressed concerns about perceived spammy outreach and the challenges faced with HubSpot integration. The consistent sentiment emphasizes Upcall's expertise in generating leads and scheduling meetings, while acknowledging room for improvement in certain areas.
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22 of 22 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting Services for Marketing Company
5.0 — Upcall was hired by a marketing company to set Zoom appointments from the client's cold prospects list. They provide the client access to their CRM, allowing them to make changes to the script. Read more
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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Select Industry to see insights

Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)
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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

20% Customer Surveys & Market Research Calls

80% B2C Telemarketing & telesales

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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Reviews mention Flexible
Clients have consistently praised SummitNext for their flexibility in adapting to evolving staffing needs, demonstrating an ability to adjust their approach effectively. One HR Director noted their impressive adaptability and proactive communication, which ensured timely updates and alignment with the client's requirements. Overall, the sentiment regarding flexibility is highly positive, with clients appreciating SummitNext's responsiveness and commitment to meeting their specific needs.

Employee Mgmt & Recruitment Services for FinTech Company

5.0 Sep 24, 2023

SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The ability to adapt and align with our needs was most impressive. Their consistent communication and proactiveness to ensure updates are given on time further highlight their adaptability.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
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More responsive than most other service providers

SummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Malaysia (3) Taiwan (1) Singapore (1)

This provider is fluent in 11 languages:

Mandarin

English

Russian

Japanese

Korean

Cantonese

Tamil

Urdu

Ukrainian

Thai

Filipino

This provider is available in 1 time zone:

Universal Coordinated Time (UTC)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Customized support
The feedback indicates a highly positive sentiment regarding the customized support provided by Business & Services Solutions (BSS). Clients praised BSS for their Inclusive Operations Framework, which addressed unique operational needs through tailored solutions. Specific instances of their commitment to inclusion and flexibility were highlighted, such as the effective handling of complex scheduling and accessibility requirements during events. Additionally, BSS's proactive engagement, including weekly check-ins and adaptive solutions, significantly enhanced client satisfaction and operational efficiency.

Back-Office Outsourcing for Sports & Fitness Facility

5.0 Jun 20, 2025

BSS's Community-First Project Management approach set new standards for partnership. Their weekly check-ins accommodated our program rhythms, their staff took time to understand adaptive recreation, and their systems flexed with our seasonal needs. During our province-wide "Fit for All" initiative launch, their team delivered customized registration forms, accessible reporting tools, and comprehensive staff training - all while maintaining exceptional responsiveness to individual needs.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

25% Customer Surveys & Market Research Calls

50% Third party verification

25% Collections Recovery Services

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)
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Mercatus

4.8 22 reviews
Verified

$5,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Staff Augmentation

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

30% Third party verification +1

10% Collections Recovery Services

Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

See all 22 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback on Mercatus has been largely positive, highlighting their effective lead generation and outreach campaigns, particularly in the Bulgarian market. Clients noted improved visibility and successful appointment settings with interested leads. The project management was praised for its organization and communication. However, some clients suggested that Mercatus should enhance their strategies for the UK market to achieve similar results. Overall, clients recommend open communication for optimal collaboration.
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2 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for IT Services Company
5.0 — Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. Read more
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Industry Experience

Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

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More responsive than most other service providers

Mercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

50% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

10% Third party verification

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Task Virtual reflect a highly positive sentiment, highlighting their expertise in SEO and tailored strategies for diverse industries. Clients praised their excellent project management, timely delivery, and responsive communication. Notably, one client from PESTUK reported significant increases in organic traffic and inbound leads, while the Executive Director of a financial services company noted impressive growth in website visibility. Overall, clients expressed satisfaction with results and noted minimal areas for improvement.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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Architecture of Sales

4.9 11 reviews
Verified

$1,000+

$50 - $99 / hr

2 - 9

Gdańsk, Poland

Services provided

15% Call Center Services

65% Sales Outsourcing

5% Advertising +3

5% Email Marketing

5% Market Research

5% Search Engine Optimization

Focus Areas

30% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

Architecture of Sales is a Contact Center Services provider specializing in outbound call center and telemarketing services. Reviews indicate a high success rate, with 100% of clients noting their precision and supportiveness. They are praised for arranging meetings and delivering impressive results, with no areas for improvement mentioned.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Architecture of Sales highlights their effective lead generation and project management capabilities. One CEO noted they arranged 10 qualified meetings monthly, resulting in a 15% conversion rate to workshops, while another praised their efficiency and transparent pricing. Clients appreciated the team's understanding of their offerings and the ability to communicate in Polish. However, there were minor suggestions for improving client preparation for meetings. Overall, sentiment is highly positive, emphasizing reliability and value.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Consulting for Architecture & Design Firm
5.0 — Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. Read more
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Industry Experience

Architecture of Sales has demonstrated expertise across diverse industries, including Information Technology, Legal, Human Resources, and Construction. Clients praised their effectiveness in lead generation, market entry, and customer engagement, noting strengths in communication, project management, and understanding of industry-specific needs. Overall sentiment is highly positive, with many reviewers commending their efficiency, transparency, and ability to deliver results on time, making them a suitable choice for organizations seeking support in these sectors.
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IT Services Human Resources Engineering Software Legal Information technology

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More responsive than most other service providers

Architecture of Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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EverHelp

5.0 45 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

15% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

EverHelp is a Customer Support Services provider, specializing in comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Phone Support, and Telephonic Support. Approximately 90% of the reviews highlight its effective project management and adaptability to client workflows, with commendations for maintaining high service levels, timely deliveries, and fostering client relationships through transparent communication and cultural alignment.

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Reviews mention Hard working
Clients consistently highlight the hard work of EverHelp's team, noting their dedication and prompt responses. One CEO praised their efforts, stating, 'Their hard work contributed to results,' while another marketing head emphasized, 'Aside from the hard work that was done, the EverHelp team are just pleasant people.' Overall, the sentiment surrounding their work ethic is overwhelmingly positive, reinforcing their reputation for commitment and effectiveness in delivering results.

Customer Service Outsourcing for IT Company

5.0 Jun 17, 2024

The team was prompt and flexible in meeting communication demands. Their hard work contributed to results, and we appreciated the humor during our virtual meetings.
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Customer Support Services for App Dev Company

5.0 Jun 17, 2024

Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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6 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent client feedback on EverHelp highlights a strong overall sentiment of satisfaction with their services. Clients praised their quick response times, effective communication, and adaptability to specific workflows. For instance, one client noted a significant reduction in average response time from 12 hours to under 30 minutes, while another reported a drop to 10 minutes. Additionally, clients appreciated EverHelp's proactive problem-solving and structured reporting, although some suggested improvements in initial onboarding clarity.
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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight EverHelp's excellent value for money, noting that their pricing fits various budgets while delivering high-quality support. One client remarked on the 'good value for cost' and another emphasized the 'affordable service' that exceeded expectations. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, as well as their ability to enhance customer satisfaction and operational efficiency, making them a preferred choice for many businesses.
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United States (9) Ukraine (5) Czech Republic (2) Germany (2) England (2) Canada (1) Cyprus (1) India (1) Italy (1) Poland (1) Spain (1) Scotland (1)
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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

35% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

25% Collections Recovery Services +1

10% Third party verification

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. Clients commend their excellent project management, timely delivery, and responsiveness to needs. One client highlighted the company's deep understanding of their business, resulting in a tailored software solution that improved operational efficiency and reduced manual errors. Overall, CallZent has been recognized for their commitment to quality and client satisfaction, with no significant areas for improvement noted.
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4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

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Sales Focus Inc.

4.3 2 reviews
Verified

$10,000+

Undisclosed

250 - 999

North Charleston, SC

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Account-Based Marketing +1

10% Recruiting

Focus Areas

25% Customer Surveys & Market Research Calls

50% Third party verification

25% Collections Recovery Services

Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +12

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

Focus Areas

100% Customer Surveys & Market Research Calls

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

BELLSYSTEM24 VIETNAM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

25% Customer Surveys & Market Research Calls

40% Collections Recovery Services

20% Third party verification +1

15% B2C Telemarketing & telesales

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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IdeasUnlimited

4.9 90 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

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Reviews mention Unique expertise
Clients expressed high satisfaction with IdeasUnlimited's unique expertise, particularly in delivering specialized support and services. One client highlighted the team's linguistic proficiency and commitment to quality in translation services, which significantly improved customer satisfaction and expanded their client base. Another emphasized IdeasUnlimited's deep understanding of industry-specific needs, noting their knowledgeable virtual assistants provided tailored support. Overall, feedback reflects a strong sentiment of appreciation for the company's specialized skills and attention to detail.

Translation Services for Manufacturing Company

5.0 Jun 23, 2023

What impressed us the most about Ideasunlimited was their commitment to quality and attention to detail. They consistently provided accurate translations, maintaining the integrity and nuances of each language. Their team's linguistic expertise and professionalism were commendable, instilling confidence in our clients and reflecting positively on our brand. Their ability to handle complex projects seamlessly was truly remarkable.
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Virtual Assistant Services for Automation Company

5.0 Jun 23, 2023

Ideasunlimited's profound understanding of the particular requirements was what I considered to be most impressive and distinctive about them. Their virtual staff was highly knowledgeable about automobile goods, services, and business procedures. They were able to give great service and customized support thanks to their knowledge. Their expertise, dedication to perfection, and focus on the small things really set them apart.
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11 of 11 reviews are 5 stars

7 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, IdeasUnlimited has received overwhelmingly positive feedback from clients. They are praised for their responsiveness, professionalism, and ability to adapt quickly to clients' needs. Notable comments include their flexibility during increased support demands and the effective management of communication channels. Clients reported measurable success, such as improved lead generation and customer satisfaction. Overall, the sentiment is highly favorable, with clients expressing satisfaction and no significant areas for improvement identified.
Read 11 Recent Reviews

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More responsive than most other service providers

IdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French
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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

60% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients expressed high satisfaction with LimTC's responsiveness and project management, noting a 25% increase in customer satisfaction and a 40% reduction in administrative workload. One client highlighted LimTC's dedication to understanding their business, enhancing service accuracy. Another praised their seamless integration into operations. While language support was suggested for improvement, the overall sentiment remains positive, emphasizing LimTC's value and effectiveness in streamlining processes and enhancing client interactions.
Read 3 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)

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Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Market Research

Focus Areas

60% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

10% Third party verification

Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.

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Reviews mention Understands their clients' needs
Intelemark is lauded for their deep understanding of client needs, as evidenced by their collaborative approach in developing scripts and strategies tailored to specific businesses. Clients highlighted their willingness to adjust processes to accommodate unique requirements, ensuring effective communication and seamless integration with client teams. One client noted their ability to act as an extension of their organization, while another praised the team's engagement and enthusiasm for the product. Overall, the sentiment reflects a strong affirmation of Intelemark's commitment to understanding and addressing client objectives.

Cold Calling Services for National Electrical Supplier

5.0 Mar 10, 2022

After conversing with me and my team, she’s become great at handling objections; she’s also become great at understanding and anticipating what roadblocks are going to be placed in front of her. **They’re willing to create something that helps us grow our business.** Luckily, they’ve chosen to think about it and come back to us to accommodate our needs.
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Call Center & Lead Generation Support for Benefits Firm

5.0 May 1, 2020

Their ability to understand the objectives and metrics of our program was most impressive, which is why they won the project in the first place. **Intelemark took the reigns and worked hard to understand our needs.** Other providers wanted to leave the management up to us, but Intelemark took the reigns.
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9 of 11 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

40% Customer Surveys & Market Research Calls

50% Collections Recovery Services

10% Third party verification

LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.

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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read more
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Industry Experience

LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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Select Industry to see insights

eCommerce Education Retail Automotive Advertising & marketing Other industries

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More responsive than most other service providers

LTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Miami, Florida (1) Rockville, Maryland (1) Greenville, South Carolina (1) Los Angeles, California (1) Pittsburgh, Pennsylvania (1) Richmond, Virginia (1)

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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

35% Call Center Services

40% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

10% Third party verification

Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

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Reviews mention Flexible
Clients have consistently praised Blue Valley Marketing for their flexibility in adapting strategies to meet specific business requirements. One client highlighted their 'admirable adaptability to changing demands,' while another noted their 'prompt response and flexibility' in handling a high volume of customer inquiries. The overall sentiment reflects a strong appreciation for their ability to accommodate client needs, contributing to successful project outcomes.

Email Marketing for IT Services Company

5.0 Feb 28, 2024

They had excellent project management. They met deadlines with apparent ease, and their adaptability to our changing demands is admirable. Their flexibility to modify their strategy to fit our particular business needs was what most impressed us.
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Call Center Services for Consumer Services Company

5.0 Sep 7, 2023

Communication with them was smooth and needs were correctly passed across. Their prompt response, flexibility and professionalism were impressive. The support and communication were excellent; they understood our needs and delivered promptly.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read more
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More responsive than most other service providers

Blue Valley Marketing is responsive
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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

25% Collections Recovery Services +1

15% Third party verification

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities.

Customer Service Team Support for Bike Share Company

5.0 Mar 3, 2022

The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management.
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5 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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WOW24-7

4.9 31 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

25% Call Center Services

65% Customer Service Outsourcing

10% IT Staff Augmentation

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

WOW24-7 is a distinguished provider of Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. With a strong emphasis on flexibility and affordability, client feedback reflects a 100% satisfaction rate, praising the company's exceptional care, rapid onboarding, and adaptability to client needs. Approximately 70% of reviewers highlight WOW24-7's efficient communication and responsiveness, lauding their impact on enhancing customer satisfaction and operational efficiency.

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Reviews mention Puts the customer first
The feedback highlights WOW24-7's commitment to customer-centric service, noting their flexibility and dedication to after-hours support. Clients appreciate the thorough training processes and regular updates, which enhance communication and trust. One client emphasized the caring nature of the staff, stating, 'We are impressed by how much their staff cares about making a difference with their work.' Overall, the sentiment reflects a strong alignment with customer needs and satisfaction.

Customer Support for Monitoring Device Manufacturer

5.0 Feb 6, 2023

We are impressed by how much their staff cares about making a difference with their work. I used to worry about our after hour support, but no longer. Staff are caring and work hard to learn and contribute.
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Triage Support for SaaS Company

5.0 Nov 9, 2022

WOW24-7 are very responsive to feedback and actively work with us to improve. This has meant that customers get a very quick human response. The sheer willingness and enthusiasm to provide excellence have been most impressive.
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Outsourced Customer Service for College Resource Website

5.0 Dec 28, 2017

They always seek for our feedback because they are in non-stop improvement. They are always in touch and we can easily reach them whenever we need to. Being a B2C service requires everyday improvement and their agents study constantly to make our clients happy.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Less than $10,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Overall, WOW24-7 has received positive feedback for their Customer Surveys & Market Research Calls service, with 100% of reviewers expressing satisfaction. Clients appreciate the team's speed in handling inquiries and effective project management. Specific feedback praises the agency's friendly professionalism and their impressive ability to quickly understand products. No areas for improvement were mentioned, indicating a strong alignment with client needs and expectations.
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Industry Experience

WOW24-7 has demonstrated expertise across diverse industries such as Education, Information Technology, Retail, Telecommunications, and Healthcare. Clients commend their responsiveness, flexibility, and commitment to high-quality customer service. In Education and IT, feedback highlights their effective handling of helpdesk support. Retail clients appreciate their organization and availability. Overall sentiment is overwhelmingly positive, indicating WOW24-7 is well-suited for clients seeking reliable support in these sectors.
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Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise WOW24-7 for their cost-effectiveness and overall value, with multiple reviews highlighting that their pricing fits within budget constraints while maintaining high service quality. For instance, one client noted, 'Pricing fit our budget' and another emphasized 'good value for cost.' Overall sentiment is highly positive, indicating that clients feel they receive excellent support relative to the investment made, often citing improved response times and customer satisfaction as key outcomes.
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Social Bloom

4.9 55 reviews

$1,000+

$50 - $99 / hr

10 - 49

Olympia, WA

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

Social Bloom, a company specializing in Contact Center Services with a focus on Customer Support and Telemarketing Services, receives overwhelmingly positive feedback from clients, with 100% of reviewers praising their responsiveness and communication. Notably, 50% of reviews mention a significant increase in lead volume and improved lead quality, highlighting Social Bloom's effectiveness in outbound call campaigns and lead generation strategies.

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4 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Social Bloom's lead generation and outreach services. Notable feedback includes an increase in qualified leads and effective communication strategies tailored to industry needs. Clients appreciated the structured project management and responsiveness of the team. However, some highlighted areas for improvement, such as a confusing dashboard interface. Overall, the sentiment is positive, with clients valuing the company's commitment to delivering results and aligning with their business goals.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Autonomous Vehicle Technology Co
5.0 — SocialBloom provided call center services for an autonomous vehicle technology company. The team identified target verticals and contacts and executed outbound emails, calls, and Linkedin campaigns. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (16) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Social Bloom for providing excellent value for money, highlighting their effective lead generation and outreach strategies. One client noted, "Great value for cost" and another emphasized, "They delivered high-quality leads that helped drive conversions." Overall sentiment reflects satisfaction with the company's pricing structure, as several clients reported significant returns on investment, such as a 100% ROI and increased sales qualified leads. Many reviews also commend the team's responsiveness and adaptability, further enhancing perceived value.
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United States (34) England (3) Bulgaria (1) Canada (1) Germany (1) India (1) Ireland (1) United Arab Emirates (1) Scotland (1)

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