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$1,000+< $25 / hr50 - 249Portland, ORServices provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% AI Agents10% Call Center Services10% Content Moderation Services10% Litigation Support ServicesSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Assistring LLC has received positive feedback over the last six months, with clients highlighting their exceptional customer service support and operational efficiency. For instance, Royal Nawaab praised their ability to reduce call drop rates from 40% to under 3%, while Media Markt noted improved sales performance and seamless multichannel support. Clients commend Assistring's alignment with company values and their proactive collaboration in optimizing processes, solidifying their reputation as a reliable partner.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Photography Studio
5.0 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
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Undisclosed< $25 / hr50 - 249
Services provided
20% Back Office Outsourcing50% Accounting20% Finance & Accounting Outsourcing (FAO) +1 service10% Customer Service OutsourcingSee all 3 projectsShrinkconsulting is a professional accounting services firm known for its expertise in financial reporting, reconciliations, and bank transaction processing. With 100% positive feedback, clients appreciate their timely delivery and adaptability to changing needs. The firm's well-qualified staff and proficiency in IT accounting systems are frequently highlighted in reviews.
Industry Experience
Shrinkconsulting Outsource Private Limited has established a strong reputation in the Advertising & Marketing sector, particularly for their effective accounting services. Clients highlight their well-qualified staff and expertise in IT accounting systems, which significantly enhance financial reporting and invoice processing efficiency. The overall sentiment is highly positive, reflecting their consistent performance and responsiveness to client needs, making them a suitable partner for businesses in need of reliable financial management within this industry.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted Shrinkconsulting's competitive pricing and strong value for money. One client noted that the company fit their budget while also providing 'good value for cost' and aligning with their company values. The consistent performance and responsiveness of the team further reinforced the positive sentiment regarding their pricing structure. Overall, clients feel that the services rendered justify the expense, making Shrinkconsulting a favorable choice for cost-conscious projects.Was this helpful?
More responsive than most other service providers
Get in TouchSHRINKCONSULTING OUTSOURCE PRIVATE LIMITED is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Waterford, Ireland
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Fulfillment +1 service25% Warehousing & DistributionSee all 1 projectsEurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.
Industry Experience
Eurobase demonstrates considerable expertise in the education sector, particularly in fulfilling logistical needs for environmental programs. Feedback highlights their alignment with client values, exceptional customer service, and effective project management. The company's strengths lie in precise execution and responsiveness, making them a strong choice for educational initiatives. Overall sentiment from this industry is highly positive, indicating Eurobase's capability to effectively support organizations seeking fulfillment and export market advice.
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EducationWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Eurobase's overall cost and value for money, noting high-quality service and effective project management. One reviewer highlighted that all project deliverables were fulfilled perfectly, emphasizing the company's precision and exceptional customer service. The alignment of company values and the warm welcome received were also mentioned as factors that justified the investment, reinforcing the perception of Eurobase as a valuable partner in achieving project goals.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Richmond, VA
Services provided
20% Back Office Outsourcing30% Web Design20% Content Marketing +3 services10% Customer Service Outsourcing10% Graphic Design10% LogoSee all 7 projectsDCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.
Reviews mention Understands their clients' needs
DCA Virtual Business Support consistently demonstrates a strong understanding of client needs, as evidenced by their ability to execute projects effectively. One client noted, 'They understood what we were trying to accomplish' and appreciated their responsiveness to feedback throughout the website development process. Overall, the sentiment reflects satisfaction with their attentiveness and alignment with client objectives, making them a suitable choice for future projects.-
Web Dev for Carpet Cleaning Company
5.0 Apr 8, 2021They understood what we were trying to accomplish. They listened to our needs and executed accordingly. They let us take the lead on the project.
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Industry Experience
DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
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20% Back Office Outsourcing45% Call Center Services10% Customer Service Outsourcing +4 services10% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingSee all 6 projectsCall Point Business Solutions Ltd. is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviewers commend their efficiency and innovative approach, with a 100% positive feedback rate. Notably, they reduced onboarding time by 40% and improved customer satisfaction metrics, including raising the Net Promoter Score from 45 to 70.
1 of 1 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read moreWas this helpful?
Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr50 - 249Udaipur, India
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25% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)10% Business Consulting +2 services10% Customer Service Outsourcing5% Sales OutsourcingSee all 24 projectsCapStonePlanet (P) Limited is a specialist in Back Office Outsourcing and Business Process Outsourcing, offering services such as underwriting, data scrubbing, and administrative support. The company is commended for its accuracy, efficiency, and effective project management, with over 90% of reviewers highlighting their impressive attention to detail and reliability in handling large volumes of data.
21 of 21 reviews are 5 stars9 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent reviews for CapStonePlanet (P) Limited highlight a strong commitment to efficiency and accuracy in outsourcing services, particularly in underwriting and data management. Clients from various sectors noted significant improvements in turnaround times and data organization. For instance, a marketing director from Reno Care reported a reduction in processing time and enhanced accuracy in evaluations. Overall, feedback indicates a high level of client satisfaction, with suggestions for more proactive insights to further enhance strategic decision-making.Was this helpful?
Industry Experience
CapStonePlanet (P) Limited has demonstrated expertise primarily in the Financial Services sector, where they excel in underwriting and bank statement analysis, leading to improved efficiency and accuracy. They have also successfully collaborated with clients in the Education and Business Services sectors, focusing on website development and operational support, respectively. Overall, client feedback reflects a strong sentiment of reliability, attention to detail, and effective communication across these industries, making them a suitable choice for businesses seeking to enhance their financial and operational processes.
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Financial services Automotive Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights CapStonePlanet's strong value for cost, with multiple reviews noting it as a key reason for selection. Clients appreciated the efficiency improvements and accuracy in underwriting processes, stating, 'Good value for cost' and 'We experienced faster deal processing times.' Overall sentiment is positive, with clients expressing satisfaction with the deliverables, while suggesting that enhanced reporting insights could further increase value.Was this helpful?
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Undisclosed< $25 / hr250 - 999New York, NY
Services provided
30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)20% IT Managed Services +2 services10% Accounting10% Digital StrategySee all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
Reviews mention Professional
Clients have expressed a high level of satisfaction with the professionalism demonstrated by Cogneesol, particularly highlighting Hridyesh's proactive and intuitive approach. Feedback indicates he is an asset to the team, effectively communicating and fostering personal connections. One client noted, 'the level of professionalism... not lacking in personality,' underscoring the positive sentiment towards Cogneesol's services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.-
Back-Office Support for Independent Insurance Agency
5.0 Feb 24, 2020Hridyesh is incredibly smart, intuitive, proactive, and an absolute asset to our team. He has shown the drive and desire to go above and beyond for Click, and communicates incredibly well with the rest of the team. The level of professionalism is impressive, but not lacking in personality. We are very impressed with Cogneesol's solution and Hridyesh in particular. He's truly wonderful to work with!
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Industry Experience
Cogneesol has demonstrated expertise in the financial services and business services industries. Clients in financial services commend the company's professionalism and proactive approach, enhancing workflow efficiency. In business services, particularly with CACFP consulting, feedback highlights adaptability and effective communication, leading to timely document processing. Overall, sentiment is positive, with strengths in responsiveness and flexibility, making Cogneesol a strong candidate for projects in these sectors.
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Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express overall satisfaction with Cogneesol's cost-effectiveness and value for money. One reviewer highlighted their professional yet personable approach, emphasizing that the services provided significantly improved operational efficiency without compromising quality. Another client noted that Cogneesol offered a professional and cost-effective solution that allowed their team to focus on core business tasks. While there were minor concerns regarding proactive communication and occasional deadline adherence, the general sentiment reflects a positive assessment of Cogneesol's pricing relative to the value delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
Services provided
75% Back Office Outsourcing25% Call Center ServicesSee all 4 projectsBillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.
Reviews mention High-quality work
Clients consistently express high satisfaction with the quality of work provided, highlighting the efficiency and expertise of the service. One client noted, "It's been great how quickly they get bills out and how few times we have to rebill," emphasizing the reduction in time and costs. Another remarked, "They are the best we have ever worked with," showcasing overall trust in their capabilities. The sentiment reflects a strong confidence in their ability to deliver high-quality services.-
Medical Billing for Health Care Company
4.5 Dec 25, 2017It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They do a great job. They have a lot more training and they are more efficient.
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Payment Processing Support for Consumer Products Company
4.5 Aug 12, 2017They are indeed a billing paradise. They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money.
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Industry Experience
The provider has demonstrated expertise across several industries, including Healthcare, Manufacturing, Other Industries, and Human Resources. Feedback indicates significant strengths in efficiency, quality of service, and cost savings, particularly in Healthcare, where clients noted reductions in billing errors and time savings. Clients in Manufacturing emphasized the value of centralized services for operational efficiency. Overall, the sentiment reflects strong client satisfaction, particularly in sectors requiring meticulous billing and organizational management.
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Healthcare Human Resources Consumer Products ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised the company's pricing structure as fair and feasible, with reviews indicating significant savings in both time and money. For instance, one client noted a 10% reduction in costs and an 80-hour monthly time savings, while another highlighted monthly savings exceeding $5,000. Overall, the sentiment surrounding cost and value for money is highly positive, with clients appreciating the efficiency and effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
10% Back Office Outsourcing45% Call Center Services45% Customer Service OutsourcingSee all 11 projectsProtel BPO is a Business Process Outsourcing company that specializes in Remote Back Office Solutions and Administrative Support Services. Clients report a 100% satisfaction rate, noting significant improvements in call handling efficiency and customer satisfaction. Their commitment to aligning with client culture and providing seamless integration is frequently praised, with reviews highlighting their effective project management and proactive approach to problem-solving.
Reviews mention Results-oriented
Clients have expressed a strong sentiment of satisfaction regarding Protel BPO's results-oriented approach. For instance, the Head of Customer Support Operations at IHG Hotels noted significant improvements, including reduced call abandonment, shorter wait times, and enhanced guest ratings after Protel BPO took over their call center operations. Their effective project management and focus on both immediate and long-term improvements were particularly highlighted, demonstrating a commitment to client success and satisfaction.-
Call Center Services for Hospitality Company
5.0 Jan 16, 2025Before Protel Bpo was hired there was heavy workload on our customer service team resulting into poor ratings from our guests. When we hired Protel Bpo they fixed this issues and helped our team improve through training. Ever since we hired Protel Bpo we saw fewer abandoned calls, short wait times, and better first-call resolution. Guests noticed a change and we ourselves got better rating compared to before.
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2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — Protel BPO provides call center services for a healthcare company. The team handled calls, eligibility and claims tasks, appointment scheduling, and inquiries and provided general support. Read moreWas this helpful?
Industry Experience
Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction UtilitiesWas this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999
Services provided
15% Back Office Outsourcing15% E-Commerce Development15% Pay Per Click +9 services15% Search Engine Optimization5% Conversion Optimization5% Fulfillment5% Graphic Design5% Logistics & Supply Chain Consulting5% Logo5% Other Design5% Packaging Design5% Print DesignSee all 40 projectsSpectrum BPO specializes in Business Process Outsourcing and Remote Office Support, providing services such as Amazon account management and administrative support. Feedback indicates high client satisfaction, with 100% of reviews praising their professionalism, responsiveness, and value for cost. Clients consistently highlight Spectrum BPO's knowledgeable team and reliable performance, underscoring their effectiveness in managing complex projects.
Reviews mention Trustworthy
The reviews for Spectrum BPO convey a strong sentiment of trustworthiness. Clients consistently highlight their reliability and expertise, with one stating, "I trust them completely" and another emphasizing their "fantastic support and responsiveness." The project management is described as "top-notch," with regular communication and timely delivery of tasks. Overall, clients express confidence in Spectrum BPO's ability to manage projects effectively and provide valuable insights.-
Back Office Outsourcing for Accounting Company
5.0 Oct 4, 2023Fantastic support and responsiveness. Ability to completely trust them to get the job done. Great responsiveness and follow through on projects. Any delays were properly explained.
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Amazon Advertising Strategy for E-Commerce Co
5.0 Jan 2, 2025Their project management is top-notch. They never miss a deadline, are regularly communicative, and always answer my questions in a timely manner. I rely on them for so much and I trust them completely.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Spectrum BPO, particularly highlighting their effective communication and timely project delivery. One client noted a significant increase in sales performance due to marketplace optimization efforts. The value provided relative to cost was frequently praised, with clients describing their experience as positive and reliable. Overall, the sentiment is strongly favorable, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently recognize Spectrum BPO for their exceptional value and competitive pricing. Feedback highlights that their services fit well within budget constraints while delivering high-quality results. One client noted, 'Good value for cost' and another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients stating that Spectrum BPO provides 'great value' and 'outstanding work,' making them a reliable choice for e-commerce needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
56% Back Office Outsourcing29% Customer Service Outsourcing15% Call Center ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, particularly noting their effective communication and ability to deliver quality work quickly. One client highlighted that their processes and work ethic were significant strengths, resulting in substantial savings of approximately $250,000 monthly. Overall, the sentiment reflects a high level of satisfaction, with clients recommending the company for its reliable back office services and expressing confidence in their capabilities.-
Online Customer Support for Healthcare Company
4.5 Aug 16, 2017The service provider demonstrates strong processes and an admirable work ethic. Their commitment to maintaining high standards over our four years of collaboration has been consistently evident. This level of professionalism has contributed significantly to our satisfaction.
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Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
10% Back Office Outsourcing30% IT Strategy Consulting20% Sales Outsourcing +4 services15% Business Consulting10% Call Center Services10% IT Managed Services5% Marketing StrategySee all 4 projectsAcquirex is a business process outsourcing company specializing in remote back office solutions and administrative support services. According to reviews, 100% of clients praised their affordability and structured approach, with leadership eager to expand tasks. However, 25% desired more B2B leads, suggesting room for improvement in lead generation.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Acquirex highlight strong client satisfaction, particularly in project management and timely delivery. One client noted a 30% increase in sales and praised the user-friendly back-office framework, while another secured four national distributors, emphasizing the cost-effectiveness of their services. Both clients appreciated the company's responsiveness and adaptability, with no significant areas for improvement identified. Overall, the sentiment is highly positive, reflecting Acquirex's alignment with client goals and values.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation for Menstrual Cup Brand
5.0 — Acquirex provided B2B lead generation services for a menstrual cup brand. The team helped the client generate B2B leads for national-level distribution across the globe. Read moreWas this helpful?
Industry Experience
Acquirex has demonstrated expertise in the Beauty and eCommerce industries, providing backend operations for a DTC menstrual cup brand and IT support for a home solutions company. Clients praised their structured project management, timely delivery, and ability to enhance sales, with a notable 30% increase in one case. Overall sentiment is highly positive, highlighting Acquirex's affordability, adaptability, and strong communication, making them a suitable partner for businesses in these sectors.
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Beauty eCommerceWas this helpful?
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$5,000+Undisclosed250 - 999Montevideo, Uruguay
Services provided
15% Back Office Outsourcing45% IT Staff Augmentation20% Conversion Optimization +2 services10% Corporate Training & Coaching10% Market ResearchSee all 2 projectsSynapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.
Reviews mention Communicative
Clients have praised Synapsis Smart Outsourcing for their exceptional communication skills throughout project management. One client highlighted their proactive approach in clarifying project phases and maintaining weekly calls to ensure milestones were met. Additionally, the team's commitment to follow-up was noted, as they consistently checked in with customers to resolve any uncertainties. Overall, the sentiment regarding their communicative nature is highly positive, reflecting their dedication to fostering strong client relationships.-
Back-Office Tech Support & Solutions for Symantec
5.0 Nov 11, 2020We had an initial kick-off meeting that enabled us to think about the phases and overall approach that we wanted to take. Synapsis Smart Outsourcing was quick to clarify what would be done during which phases, and we established weekly calls to ensure that they were meeting their milestones. The team communicated any challenges they faced as well as their plans for overcoming them. Symantec continues to have monthly calls with them on their performance to check how they’re doing.
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Industry Experience
Synapsis Smart Outsourcing demonstrates strong expertise in the cybersecurity and IT services industries. Clients highlight their ability to provide exceptional technical support, maintain high customer satisfaction (CSAT) scores above 90%, and adapt quickly to client needs. The company excels in building dedicated support teams and ensuring seamless integration with client processes. Overall, Synapsis is well-regarded for its proactive approach, efficient operations, and effective communication, making it a suitable partner for organizations seeking outsourcing solutions in cybersecurity and IT services.
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Other Industry IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Synapsis Smart Outsourcing's pricing, noting their services as cost-competitive, particularly for dedicated support teams in South America. One client mentioned a monthly investment of $60,000, which they deemed valuable given the high customer satisfaction rates exceeding 90%. Another client highlighted fixed monthly billing as beneficial, contributing to seamless operational integration. Overall, the sentiment reflects that clients perceive significant value for money in relation to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
50% Back Office Outsourcing25% Social Media Marketing15% Call Center Services +1 service10% Customer Service OutsourcingSee all 7 projectsBewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.
Industry Experience
Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Beograd, Serbia
Services provided
10% Back Office Outsourcing45% Custom Software Development25% BI & Big Data Consulting & SI +2 services10% Low/No Code Development10% Web DesignSee all 1 projectsVox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.
Industry Experience
Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingSee all 4 projectsInfinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.
Reviews mention Efficient
Clients have consistently praised Infinit-O for its efficient service delivery. One client noted that the company provided 'quick and efficient support' and saved them at least 120 hours and $300 monthly. Another highlighted a 'marked improvement in the speed and efficiency' of their billing staff, with a reported 50% increase in workload capacity. Overall, the sentiment reflects satisfaction with Infinit-O's ability to enhance operational efficiency.-
Online Customer Chat Support for Business Services Company
3.5 Nov 2, 2017They give us fast and efficient service.
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Medical Billing for Healthcare Company
4.0 Aug 12, 2017We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity.
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Industry Experience
Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Back Office Outsourcing60% Business Consulting20% HR ConsultingSee all 2 projectsGrau & Associates is a professional association management firm specializing in member management, retention, and organizational setup, with additional expertise in government relations and online course development. Clients unanimously praise their exemplary work quality, efficient project management, and the expertise of Aaron, the President, with 100% of reviewers commending their professionalism and collaborative approach.
Reviews mention Professional
Clients have consistently praised Grau & Associates for their professionalism, noting their excellent quality of work and responsiveness. One client highlighted the exceptional professionalism of their team, particularly appreciating their swift understanding of complex subject matters. Additionally, the client expressed complete satisfaction, stating there were no areas for improvement and recommending potential customers to engage with them for a positive experience.-
Management Services for Trade Association Member
5.0 Jun 19, 2020The team quickly learned about the subject matter and they are a very professional organization. If you work with Grau & Associates, you’ll be happy and they’re extremely professional.
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Industry Experience
Grau & Associates has received positive feedback in the Energy & Natural Resources and Other Industries. Clients praised their expertise in association management, project execution, and responsiveness. Their work in the energy sector highlighted their ability to establish complex associations and manage curriculum development, while in other sectors, they demonstrated proficiency in member relations and government lobbying. Overall, sentiment is highly favorable, indicating strong potential for clients in these industries seeking collaborative and knowledgeable partners.
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Other Industry Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Grau & Associates as providing excellent value for money, noting their professionalism and expertise. One client mentioned investing approximately $50,000 since 2016, expressing satisfaction with the collaborative approach and the quality of work delivered. Another client praised their responsiveness and the overall quality of management services, indicating no complaints regarding project management. Overall, the sentiment reflects a strong appreciation for the company's cost-effectiveness and the high caliber of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
15% Back Office Outsourcing30% Accounting30% Finance & Accounting Outsourcing (FAO) +4 services10% Call Center Services5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SISee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.-
Staffing Services for Recruitment Marketplace
5.0 Aug 8, 2023The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency
5.0 Aug 23, 2021Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience
hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.Was this helpful?
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UndisclosedUndisclosed10 - 49Seoul, South Korea
Services provided
10% Back Office Outsourcing45% Business Consulting20% Market Research +4 services10% PEO/Employee Leasing5% Ecommerce Marketing5% HR Consulting5% Marketing StrategySee all 2 projectsKOISRA Co., Ltd is a consultancy firm specializing in facilitating business partnerships and market entry, particularly between Israeli and Korean companies. Reviews highlight their strong project management skills, cultural understanding, and effective communication, with 100% positive feedback regarding their ability to navigate complex international agreements and market dynamics. They have been described as approachable, knowledgeable, and instrumental in establishing successful business operations in Korea.
Reviews mention Personable
The feedback regarding KOISRA Co., Ltd highlights their personable approach in facilitating partnerships, notably through the dedication of team members like Eyal and David. Clients appreciated their close collaboration, especially during complex interactions across cultures. One client noted, "They made our lives very easy... they stayed with us the whole time," underscoring their commitment to support. Overall, the sentiment is overwhelmingly positive, with clients praising their friendliness and ability to build trust between parties.-
Business Consulting for Biodiesel Company
5.0 Dec 9, 2019David and Eyal helped a lot in bringing trust between both parties. When used that plant as a demo unit to show groups how our technology worked at a commercial scale, they assisted us in bringing visitors and showing them the Korean plant. It was a lot of work for them, and it was very successful for our company.
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Business Consulting for Biodiesel Company
5.0 Dec 9, 2019KOISRA Co., Ltd made our lives very easy, especially during our visit to Korea. They stayed with us the whole time so that we wouldn’t miss any issues during our stay, no matter whether we were in talks with the Korean partner, at the hotel, or around the city.
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Business Consulting for Biodiesel Company
5.0 Dec 9, 2019Both David and Eyal did their job excellently. They’re very friendly people with solid technical knowledge. Eyal, in particular, is very technical. They’re not from the field, but they can understand its more complex nuances.
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Industry Experience
KOISRA Co., Ltd has demonstrated expertise in the Chemicals & Biotechnology and Education industries. In Chemicals, they effectively facilitated international partnerships, enhancing trust and collaboration for biodiesel production. In Education, they successfully navigated complex market requirements, establishing a robust presence for an e-learning platform in Korea. Overall, feedback indicates that KOISRA excels in cross-cultural communication and local market adaptation, making them a strong partner for companies seeking to enter the Korean market.
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Chemicals & Biotechnology EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with KOISRA Co., Ltd's cost-effectiveness, noting that their investments ranging from $250,000 to $500,000 resulted in significant value. One client highlighted that KOISRA facilitated a partnership that was crucial for their business growth, emphasizing the importance of their support throughout a complex engagement process. Overall, the sentiment reflects a positive view of the company's pricing relative to the quality of services provided, underscoring the strategic advantage they offer in navigating the Korean market.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsTravelsBpo is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviews highlight a 100% satisfaction rate, praising their efficiency in data management and recruitment process support. Their proactive communication and seamless integration into clients' workflows are consistently noted, with minor suggestions for enhanced reporting.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Recruiting Company
5.0 — TravelsBpo provided back-office outsourcing services for a recruiting company. The team organized and maintained candidate databases, conducted initial resume screenings, and handled administrative Read moreWas this helpful?
Industry Experience
TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketingWas this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
45% Back Office Outsourcing20% Environmental Consulting15% Finance & Accounting Outsourcing (FAO) +4 services5% Customer Service Outsourcing5% HR Outsourcing5% Recruitment Process Outsourcing5% Sales OutsourcingSee all 2 projectsePeople HUB - Consultancy and Nearshore Service Outsourcing specializes in Business Process Outsourcing and Back Office Services, including junior-level accountancy and administrative support. The company consistently receives positive feedback, with clients praising their cost-effective solutions and smooth processes. Approximately 100% of reviews highlight significant financial savings and high standards of service.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Financial & Back Office Services for Accountancy Practice
5.0 — ePeople HUB - Consultancy and Nearshore Service Outsourcing assists an accountancy practice on financial aspects and back office administration. The team is tasked with reducing costs while Read moreWas this helpful?
Industry Experience
ePeople HUB - Consultancy and Nearshore Service Outsourcing has demonstrated expertise in the financial services industry, particularly in accountancy. Clients noted significant cost savings while maintaining high-quality service standards. The company's strengths include effective project management, a seamless recruitment process, and alignment with client values. Overall sentiment from the financial services sector is highly positive, making this provider a suitable match for similar projects requiring cost-effective consultancy and outsourcing solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised ePeople HUB for its competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget and provided great value, resulting in significant financial savings while maintaining high-quality service. The seamless recruitment process and ongoing support further contributed to positive sentiments regarding cost-effectiveness, with no reported areas for improvement in this regard.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
10% Back Office Outsourcing40% Customer Service Outsourcing30% Call Center Services +2 services15% Sales Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr10 - 49Aurangabad, India
Services provided
20% Back Office Outsourcing20% Custom Software Development20% Document Digitization & Management +2 services20% IT Managed Services20% Web DevelopmentSee all 1 projectsJMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.
Industry Experience
JMK Infosoft Solutions Ltd. has received positive feedback primarily from clients in the IT Services industry. Their strengths include punctuality, dedication, and effective resource deployment across multiple locations in India. The company has successfully provided technical human resources and digitization services, demonstrating their expertise in managing large-scale projects. Overall, their impact in the IT sector is notable, making them a suitable option for organizations seeking reliable support in similar projects.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with JMK Infosoft Solutions Ltd.'s pricing and overall value, noting their competitive rates and the quality of service provided. One client highlighted their long-term partnership, indicating that financial bids were thoroughly evaluated, which contributed to their decision. The dedication and punctuality of the team were also praised, suggesting that clients feel they receive good value for their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% HR OutsourcingSee all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
30% Back Office Outsourcing70% Call Center ServicesSee all 8 projectsPhysicians Answering Service is a professional call center specializing in after-hours and crisis-focused answering services for medical and nonprofit organizations. Receiving overwhelmingly positive feedback, about 95% of reviewers highlight their proactive communication, flexibility, and efficient call management. Many customers appreciate their human touch, with several noting their personable team and minimal use of automated systems. While some suggest improvements in message clarity and crisis information standardization, the consensus is that they deliver reliable and friendly support.
Reviews mention Communicative
Clients have consistently praised Physicians Answering Service for their exceptional communication skills. One client noted their 'great communication,' emphasizing their responsiveness and willingness to assist. Another highlighted their 'constant communication' and immediate responses to requests, stating they never wait longer than a minute for updates. This open and approachable communication style has fostered strong relationships, with clients feeling valued and heard throughout their engagements.-
After-Hours Call Services for Pediatric Primary Care Group
5.0 Apr 20, 2020They’re great in terms of communication. Physicians Answering Service offers services if I’m delayed in getting something signed so that they can do their part. They always reach out to see if there’s anything they can do to help, responding quickly when I ask anything of them. This open communication has helped to build our relationship.
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Call Center Services for Youth Nonprofit Organization
5.0 Mar 20, 2020They've been extremely responsive. They're in constant communication with us throughout the month when changes happen. Whenever we've requested shift coverage, they respond immediately. I've never had to wait longer than a minute for them to update our accounts.
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Industry Experience
Physicians Answering Service has extensive experience in the healthcare industry, providing after-hours support to clinics, specialty medical practices, fertility centers, pediatric services, and hospice agencies. Feedback highlights their reliability, proactive communication, and flexibility in handling urgent and non-urgent calls. Overall sentiment is highly positive, with clients appreciating their personalized service and effective triage capabilities. Their expertise makes them particularly well-suited for healthcare providers seeking dependable call management solutions.
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Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Physicians Answering Service as providing good value for money, with costs ranging from $2,400 to $50,000 depending on the engagement. Feedback highlights their reliability and responsiveness, with one client noting, 'They’re always willing to do whatever we need,' while another stated, 'I’m happy with them and we’ve stuck with them for over a decade.' Overall, clients appreciate the service's flexibility and consistency, indicating a strong satisfaction with the pricing relative to the quality provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
21% Back Office Outsourcing25% Customer Service Outsourcing24% Call Center Services +2 services15% Recruiting15% StaffingSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Cebu City, Philippines
Services provided
20% Back Office Outsourcing70% Accounting10% Intellectual Property LawSee all 13 projectsOPKO Finance is an Administrative Outsourcing company specializing in comprehensive Back Office Services and Business Process Outsourcing. With a 100% positive feedback rate, clients commend their responsive and solution-oriented team for delivering timely and tailored Remote Back Office Solutions. Notable achievements include a 30% reduction in administrative tasks and a 15% increase in net earnings.
Reviews mention Communicative
Client feedback highlights Opko Finance's exceptional communication skills, describing them as 'very reactive' and capable of providing timely information for decision-making. The engagement was characterized by 'very efficient communication' with no delays, indicating a strong workflow. Notably, the ability to communicate in French was also emphasized as a significant advantage, reinforcing the overall positive sentiment regarding their communicative approach.-
Accounting Services for Barbecuer
4.5 Apr 22, 2020Opko is very reactive and can provide good information so that decisions can be taken easily and quickly. Very efficient communication, no delay.
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2 of 2 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Accounting Outsourcing for Financial Consulting Company
5.0 — OPKO Finance provides ongoing finance and accounting services for a consulting company. The team manages all corporate activities and reporting requirements and provides regular advice on tax Read moreWas this helpful?
Industry Experience
OPKO Finance has demonstrated expertise across multiple industries, including Financial Services, Consumer Products, Hospitality, Retail, and Manufacturing. Clients across these sectors consistently highlight OPKO's professionalism, timeliness, and responsiveness, resulting in improved financial management and operational efficiencies. The overall sentiment reflects strong satisfaction with their analytical capabilities, tax compliance, and organizational support, making OPKO Finance a suitable partner for businesses seeking reliable financial and administrative services.
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Consumer products & services Hospitality & leisure Manufacturing Consumer Products Other Industry Retail Advertising & marketing Consulting Financial servicesWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
10% Back Office Outsourcing40% Call Center Services40% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. The reviews highlight their ability to lower costs and improve service quality, with 100% of reviewers noting their excellent project management and responsiveness. Their top-notch call center leadership and alignment with company values are frequently praised.
1 of 1 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Inbound Customer Service for Jewelry Retailer
5.0 — OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. Read moreWas this helpful?
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
20% Back Office Outsourcing30% Accounting20% Pay Per Click +3 services10% Customer Service Outsourcing10% Graphic Design10% Web DevelopmentSee all 11 projectsMCVO Talent Outsourcing Services specializes in Offshore Back Office and Administrative Outsourcing, providing Remote Office Support and Business Process Outsourcing. The feedback highlights their cost-effectiveness, dedication, and ability to provide quality candidates, with 100% of reviewers appreciating their flexibility and reliability. This combination makes MCVO a preferred partner for fulfilling staffing needs efficiently.
Reviews mention Creative
MCVO Talent Outsourcing Services received highly positive feedback regarding their creative capabilities. A client noted that their graphic designer provided multiple solutions for ideas, showcasing exceptional creativity and problem-solving skills. The team's willingness to contribute creative input enhanced the project's value significantly. Overall, clients praised their flexibility, adaptability, and the quality of work, indicating a strong alignment with project needs and an impressive level of service.-
Staff Augmentation for Digital Marketing Company
5.0 Nov 15, 2021Also, I was extremely happy to see that I wasn’t just paying someone to do a task. They were creative problem solvers, and they had their own ideas. The graphic designer was one of the few people I’ve ever worked with that I could just give an idea and she’d come back with multiple solutions — working with her was great.
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Staff Augmentation for Digital Marketing Company
5.0 Nov 15, 2021Their most unique value was that they offered their own creative input, which substantially added to the value of their service. They weren’t typical workers — they did more than what they were told. They were highly beneficial to the project, and the quality of their work was the same as my staff’s.
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1 of 1 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read moreWas this helpful?
Industry Experience
MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive EducationWas this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
10% Back Office Outsourcing35% Call Center Services25% Customer Service Outsourcing +2 services20% IT Managed Services10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Well-organized projects
Clients consistently commend Line One Contact Centres Inc for their exceptional project organization and responsiveness. One IT director noted their thorough monthly reviews and adherence to service level agreements, achieving a 90% call answer rate without complaints over two years. The director praised their proactive adaptation to new technologies and stable team composition, highlighting that Line One effectively manages all aspects of the service, ensuring a seamless experience. Overall, the sentiment reflects high satisfaction with their organizational capabilities.-
IT Help Desk Services for National Homebuilding Company
4.5 Jan 9, 2023They have excellent organization and cover everything for us. They are extremely responsive and go above and beyond their contract to help us out. We use Microsoft Teams and phone calls to communicate.
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Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
10% Back Office Outsourcing40% Customer Service Outsourcing35% Call Center Services +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.
Reviews mention Customized support
Clients have expressed high satisfaction with the customized support provided by GCS Agents, highlighting their ability to listen and tailor solutions to specific challenges. One client noted the effective training on tone and empathy, which significantly improved customer satisfaction and quality scores. Their proactive communication and commitment to clients' goals were particularly praised, with no reported areas for improvement. Overall, the sentiment is overwhelmingly positive regarding their customized support services.-
Corporate Training for Electric Utility Company
5.0 Feb 18, 2020I would highlight their ability to really listen to the client and construct a tailored solution. They put together exactly what we needed. They’re also skilled in implementing small changes that make a big difference.
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Industry Experience
GCS Agents has demonstrated expertise across several industries, including Advertising & Marketing, Utilities, Information Technology, Energy & Natural Resources, Transportation, and others. Clients report significant improvements in employee training, customer satisfaction, and operational efficiency. Notably, their tailored training programs in Utilities and empathetic customer service strategies have yielded positive impacts. Overall, the sentiment across industries is highly favorable, highlighting GCS Agents' strengths in personalized service, effective communication, and commitment to client success.
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Advertising & marketing Utilities Information technology Energy & natural resources IT Services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GCS Agents as providing good value for money, despite some higher costs. One client noted a $17,000 investment led to significant improvements in company culture, praising the personalized service. Another client highlighted their $25 million annual expenditure, emphasizing the effectiveness of GCS Agents in meeting performance metrics without missed calls. While some feedback suggested a desire for clearer cost breakdowns, overall sentiment indicates satisfaction with the quality of service relative to pricing.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Udaipur, India
Services provided
10% Back Office Outsourcing60% Translation10% Graphic Design +2 services10% Transcription10% Video ProductionSee all 4 projectsVerboLabs Languages is a media localization and translation company specializing in audio, video, and subtitle translation services. They are praised for timely deliveries and strong project management, with 100% of reviews highlighting their responsiveness and dedication. Although generally well-regarded, one review suggests that an increased focus on quality could enhance their subtitle services.
Reviews mention Experienced
Clients express a highly positive sentiment about VerboLabs' experience, highlighting their effective translation of IVR content into multiple languages and the overall enhancement of customer experience. One client noted, 'They were experienced, and they did a great job,' further emphasizing the CEO's involvement in maintaining project timelines. The engagement was described as smooth, with timely deliveries and no identified areas for improvement, reinforcing their reliability and expertise.-
Translation Services for Lending Company
4.5 Jan 31, 2022They were experienced, and they did a great job. I appreciated that the CEO was involved and kept things on track.
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Industry Experience
VerboLabs Languages demonstrates strong expertise in Media, Financial Services, and IT Services. In the Media industry, they excelled in localization and timely delivery, receiving praise for their dedication and responsiveness. In Financial Services, their translation of IVR content significantly improved customer experience, highlighting their capability to enhance client operations. In IT Services, they provided efficient translations for NGO projects, although there's room for improvement in quality. Overall, their professionalism and commitment make them a solid choice for clients in these sectors.
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Media Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive VerboLabs Languages as offering good value for their pricing, with positive remarks on timely deliveries and effective communication. One client noted, 'good value for cost,' while another expressed satisfaction with their investment of $10,000, stating the outcome improved customer experience. However, there were mentions of potential for quality enhancement in certain areas, particularly regarding subtitling. Overall, the sentiment reflects a favorable view of cost-effectiveness balanced with areas for improvement.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249London, England
Services provided
10% Back Office Outsourcing50% IT Staff Augmentation10% HR Outsourcing +5 services10% Recruiting5% Custom Software Development5% Recruitment Process Outsourcing5% Staffing5% Web DevelopmentSee all 13 projectsQubit Labs is a staff augmentation and IT outsourcing company, specializing in assembling remote development teams for various industries. Reviewers frequently commend their responsiveness, efficiency, and quality of candidates, with 100% expressing satisfaction, particularly in recruitment and onboarding processes. Their seamless integration of remote teams into client operations and emphasis on professional communication are consistently highlighted as impressive features.
Reviews mention Proactive
Clients have highlighted Qubit Labs' proactive approach, noting their dedication and professionalism during the recruitment process. One client emphasized that Qubit Labs consistently monitored their staff, ensuring any behavioral changes were promptly addressed. Additionally, the team maintained positive communication throughout the project, demonstrating a commitment to client satisfaction and quality delivery. Overall, the sentiment regarding Qubit Labs' proactivity is highly favorable, showcasing their ability to stay ahead in terms of service and responsiveness.-
Software Development for Online Media Startup
5.0 Aug 27, 2019They are on top of their responsibilities. They are always ahead of others in the market in quality and treatment. They are always observing their staff to make sure they notice if anything is changing in their behaviour and will talk to them about it and notify us the soonest.
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Industry Experience
Qubit Labs has demonstrated expertise across various industries including Web3, e-commerce, shipping and logistics, education, financial services, and gaming. Clients praise their responsiveness and efficiency in recruiting skilled developers tailored to specific project needs. Overall sentiment is positive, highlighting strengths in staff augmentation, seamless communication, and effective project management. Industries such as financial services and education particularly commend their adaptability and impact on operational efficiency, making Qubit Labs a strong fit for organizations seeking reliable development support.
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Logistics & Supply Chain Gaming Advertising & marketing Education Financial services Arts, entertainment & music Real estate Software Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Qubit Labs for their competitive pricing and exceptional value for money. One CEO noted that their pricing fit the budget while providing great value, stating, "Good value for cost." Another client highlighted the "transparent pricing structure" as a deciding factor. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service provided, with many clients expressing intent to continue or expand their engagement due to these favorable financial aspects.Was this helpful?
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$10,000+$200 - $300 / hr1,000 - 9,999Hebron, KY
Services provided
30% Back Office Outsourcing30% IT Managed Services15% BI & Big Data Consulting & SI +2 services15% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsPomeroy is an IT services company specializing in the purchase, installation, configuration, and support of computer-related equipment. Reviews highlight their expertise in procurement and software loading, with approximately 70% positive feedback. However, 30% of reviews cite challenges with remote management and communication. Despite minor interpersonal limitations, Pomeroy maintains a high level of technical certification and knowledge among its personnel.
Industry Experience
Pomeroy has demonstrated significant expertise in the healthcare industry, particularly in managing IT services and procurement processes for medical device manufacturers. Feedback indicates strong project management capabilities and a knowledgeable team, leading to improved efficiency and cost reductions. However, concerns were raised regarding remote communication and personnel management. Overall, Pomeroy is well-suited for clients in healthcare, especially those seeking to enhance IT infrastructure and support services.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Pomeroy's services represent a significant investment, with costs reaching several million dollars annually. However, many reviews reflect a favorable sentiment towards the overall value delivered, particularly in procurement and project management. One client appreciated Pomeroy's expertise and ability to efficiently manage the installation process, despite some challenges with remote communication and personnel management. Overall, the feedback suggests that while Pomeroy's pricing is substantial, the quality of service justifies the investment.Was this helpful?
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$10,000+$50 - $99 / hr250 - 999Mumbai, India
Services provided
10% Back Office Outsourcing20% Custom Software Development20% IT Managed Services +4 services20% Web Development10% AI Development10% BI & Big Data Consulting & SI10% IT Strategy ConsultingSee all 3 projectsDirection Software LLP is a software development firm specializing in ERP solutions and software management systems. The company has garnered positive feedback for its project management and intercultural communication skills, with approximately 100% of reviewers emphasizing timely delivery and effective collaboration. Clients appreciate their technical expertise, particularly in Oracle and Java development, and value their ability to integrate into diverse business environments.
Reviews mention Timely
Clients have consistently praised Direction Software Solutions for their timely delivery and adherence to project deadlines. One client noted that they have 'delivered the work on time and within budget,' highlighting their effective project management. The collaborative approach, utilizing tools like JIRA and Skype, has also contributed to their punctuality. Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating a reliable partnership that meets project timelines effectively.-
Ongoing Resource Arrangement for Consumer Products Platform
4.0 Oct 5, 2016Direction Software Solutions has delivered the work on time and within budget. We engage them by booking the team for a period through a flat rate and making sure that we have enough work to keep them engaged. We work on priorities, rather than on whole projects for a single task.
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Industry Experience
Direction Software LLP has demonstrated strong capabilities across the Business Services, Information Technology, and Retail industries. Clients praised their expertise in ERP solutions and software development, particularly in creating complex tools for supply chain management. The overall sentiment is positive, with feedback highlighting their timely delivery, intercultural understanding, and effective project management. Their impact is notably significant in enhancing operational efficiency and optimizing processes, making them a suitable partner for businesses in these sectors.
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Business services Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Direction Software Solutions offers good value for cost, with monthly service fees ranging from $80,000 to $110,000. One client emphasized that they chose the company for its cost-effectiveness, stating it provided 'good value for cost.' Additionally, feedback indicates that the company consistently delivers on time and within budget, reinforcing a positive sentiment regarding their pricing relative to the quality of services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.
Reviews mention Easy to work with
Clients express a consistently positive sentiment regarding the ease of collaboration with AnswerLive. One client highlighted their efficiency and responsiveness, noting, "I’m always able to get in touch with them when needed," and commended their friendly demeanor even during stressful situations. Another remarked on their proactive approach, stating, "their recommendation showed they truly took us into consideration." Overall, the feedback indicates that AnswerLive is approachable, attentive, and committed to client satisfaction.-
After Hours Answering Services for Health Clinic
5.0 Feb 20, 2020AnswerLive is great and easy to work with. I’m always able to get in touch with them when needed. Once, I had a troubleshooting issue and they provided an answer and resolution really quickly. Their team is incredibly kind, friendly, and positive in their interactions with us.
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Industry Experience
AnswerLive has demonstrated strong expertise in multiple industries, including Automotive, Utilities, Business Services, Information Technology, and Healthcare. In the Automotive sector, clients praised their professionalism and ability to provide reliable after-hours services, although some noted issues with call tracking. Utilities reported improvements in customer management and responsiveness. Business Services highlighted effective call screening and communication, while Healthcare appreciated the secure messaging system for patient-related communications. Overall, feedback indicates a positive sentiment across all sectors, with strengths in customer interaction and operational efficiency.
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Information technology Automotive Utilities Business services Healthcare Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerLive as offering good value for money, with monthly investments ranging from $450 to over $25,000, depending on the service scope. For instance, one client noted that AnswerLive acts as an "inexpensive secretary," effectively screening calls and enhancing customer interactions. Feedback highlights their professional service and responsiveness, although some clients mentioned occasional issues with message recording and call handling. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
25% Back Office Outsourcing75% Customer Service OutsourcingSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
40% Back Office Outsourcing20% Custom Software Development20% Search Engine Optimization +2 services10% Social Media Marketing10% Web DevelopmentSee all 2 projectsElite Business Staffing is a provider of Back Office Services and Business Process Outsourcing, specializing in administrative support for financial services. The company received unanimous positive feedback, with 100% of reviewers praising their timely delivery and expertise. Their ability to manage loan processing and enhance social media presence was specifically highlighted as a key strength.
Reviews mention Unique expertise
Clients commend Elite Business Staffing for their unique expertise and professionalism. One client noted that their staff are 'quite experienced & experts in their field,' consistently delivering projects on time. The agency also highlighted the company's strong management and commitment to client satisfaction. Overall, the sentiment is highly positive, with clients expressing satisfaction and confidence in the team's capabilities.-
Web Dev, SEO & Customer Service for Real Estate Agency
5.0 Oct 13, 2024Staff are quiet experienced & experts in their field. Any new jobs requested has been delivered with professionalism and on time. Management is quiet nice to deal as well and they look after their staff.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support, SMM & SEO for Mortgage Broker
5.0 — Elite Business Staffing provided back-office support and digital marketing services for a mortgage broker. The team helped manage the client's loan processing tasks, social media accounts, website, Read moreWas this helpful?
Industry Experience
Elite Business Staffing has demonstrated expertise in the real estate and financial services industries. Clients in real estate praised the company for delivering excellent customer satisfaction and substantial growth in online engagement. In financial services, feedback highlighted the provider's quick understanding of requirements and effective management of loan processing tasks. Overall, the sentiment across both industries is highly positive, showcasing Elite Business Staffing's strengths in staffing, social media management, and operational support.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Elite Business Staffing's competitive pricing and value for money. One real estate agency noted that the pricing fit their budget and provided good value, while a financial services director echoed similar sentiments, stating the pricing aligned well with their needs and expectations. Overall, feedback indicates a strong satisfaction with the cost-effectiveness of the services, with both clients expressing contentment with the results delivered within their financial parameters.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% Call Center Services20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Timely
Clients have consistently praised InfoSource Bulgaria Ltd for their timely project management and responsiveness. One client noted that the team was 'always very responsive, timely and pro-active' in delivering outcomes. Their commitment to customer satisfaction is highlighted by feedback stating they are 'very responsive, easygoing and great to work with.' Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating a strong alignment with client expectations.-
Financial Services for Financial & Economic Media Company
5.0 Sep 14, 2023Project management on our project was always very responsive, timely and pro-active.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
25% Back Office Outsourcing15% Accounting15% Call Center Services +6 services15% Customer Service Outsourcing10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingSee all 1 projectsProcess-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Support & ERP Consulting for Landscaping Company
5.0 — Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. Read moreWas this helpful?
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
10% Back Office Outsourcing45% Customer Service Outsourcing35% Call Center Services +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing15% Search Engine Optimization15% Social Media Marketing +4 services15% Web Design15% Web Development10% Market Research10% TranscriptionSee all 8 projectsTasks Leader Virtual Assistant Company specializes in Administrative Support Services and Remote Back Office Solutions. Their reviews reflect a 100% positive sentiment, with clients praising their proactive approach and timely delivery. Particularly noted is their ability to effectively facilitate meetings and manage administrative tasks, exceeding client expectations through initiative and diligent work.
Reviews mention Timely
Clients have expressed a positive sentiment regarding the timeliness of Tasks Leader Virtual Assistant Company. One review highlighted their consistent delivery of items on time and responsiveness to client needs, with timely updates and prompt addressing of concerns. This reliability contributed to the overall satisfaction of clients, reinforcing the company's reputation for meeting deadlines and maintaining effective communication throughout the project.-
SEO Services for Software Company
5.0 Mar 5, 2024They consistently delivered items on time and were responsive to my needs, providing timely updates and addressing any concerns promptly.
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1 of 1 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Sales Appointment-Setting Services for Revenue Platform
5.0 — Tasks Leader Virtual Assistant Company provided sales appointment-setting services for a revenue platform. The team was responsible for qualified lead generation and conducting cold-calling Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the good value for cost offered by Tasks Leader Virtual Assistant Company. One client noted their 'great culture fit' and 'good value for cost,' while another emphasized that the pricing 'fit our budget.' Overall, feedback reflects a positive sentiment regarding the company's pricing and the quality of their deliverables, with clients stating they exceeded expectations and provided timely, effective support without any areas for improvement identified.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999
Services provided
10% Back Office Outsourcing15% CRM Consulting and SI15% Digital Strategy +5 services15% E-Commerce Development15% IT Managed Services10% AI Consulting10% AI Development10% Custom Software DevelopmentSee all 2 projectsSourceMash Technologies is a digital transformation partner specializing in enterprise services, including developing online portals and supporting critical business functions. Reviewers consistently praise their adaptability, effective communication, and outstanding quality, with no suggestions for improvement. Approximately 100% of feedback is positive, highlighting their capability to pivot quickly and manage projects efficiently.
Reviews mention Accommodating
Clients have expressed high satisfaction with SourceMash Technologies' accommodating approach, highlighting their quick responsiveness and adaptability. One client noted the team's ability to pivot and provide support on short notice, which was particularly impressive. Additionally, their effective communication methods fostered a productive workflow. Overall, the sentiment reflects a strong appreciation for the company's willingness to meet client needs promptly and efficiently.-
Business Services for Sales & Marketing Consulting Firm
5.0 Jan 19, 2022The team has repeatedly shown they can learn and adapt both to a mutually agreed upon workflow as well as their overall technical skillset as a whole. Their ability to pivot and provide support on short notice has been most impressive.
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Industry Experience
SourceMash Technologies has demonstrated expertise across the Consulting and Retail industries. Clients in Consulting praised their adaptability and effective communication, while Retail clients highlighted their success in digital transformation, resulting in improved online penetration and conversion rates. Overall sentiment is highly positive, with clients lauding their project management skills and customer-focused approach. This suggests SourceMash is well-suited for projects requiring technical support and digital transformation within these sectors.
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Consulting RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SourceMash Technologies has received positive feedback regarding their overall cost and value for money. Clients noted that their investments, such as over $1 million for a comprehensive digital transformation project, yielded significant returns in terms of improved performance and quality. One client emphasized that SourceMash consistently delivers on or under budget, highlighting their effective project management and service-oriented approach. Overall, the sentiment is favorable, with clients expressing high satisfaction and a desire for further collaboration.Was this helpful?
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UndisclosedUndisclosed50 - 249Edmonton, Canada
Services provided
10% Back Office Outsourcing70% Document Digitization & Management10% Business Consulting +1 service10% TranscriptionSee all 4 projectsConsentia Inc. is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The feedback highlights their exceptional service quality and project management skills, with 100% of reviewers noting timely completion and flexibility. Clients commend their digitization and document management expertise, appreciating their ability to adapt to changing needs without causing disruptions.
Reviews mention Knowledgeable
Clients consistently highlight Consentia Inc.'s knowledgeable staff, noting their expertise in handling complex projects. One client emphasized the company's excellent customer service and the importance of their nuanced understanding, stating that attempting the project independently would have resulted in significant challenges. Overall, the sentiment reflects a strong appreciation for Consentia's expertise, despite a minor delay in project delivery, which did not overshadow the positive experience.-
Document Management for Construction Company
5.0 Jan 10, 2024Customer service was excellent and the staff is very knowledgeable. There were more nuances to this than thought and we were thinking of doing it on our own. I’m glad we didn’t as we would have spent at least the same amount and still had the headache to deal with.
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1 of 1 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Document Digitization & Management for Hotel
5.0 — Consentia Inc. provided document digitization and management services to a hotel. They digitized and organized all the client's files and shredded confidential documents that were no longer needed. Read moreWas this helpful?
Industry Experience
Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +7 services10% Cloud Consulting & SI10% E-Commerce Development10% IT Strategy Consulting10% Marketing Strategy10% Mobile App Development10% Web Design10% Web DevelopmentSee all 1 projectsAPKSoft specializes in Back Office Services, offering comprehensive Business Process Outsourcing with a focus on data entry, bookkeeping, and technical support. Reviews indicate a 100% positive sentiment, highlighting their professionalism, timely delivery, and significant role in supporting business growth by 90%. Clients appreciate their cost-effective solutions and alignment with company values.
Industry Experience
APKSoft has demonstrated strong expertise in the Retail industry, particularly with C Store and Fuel Station clients. Feedback highlights their effective back office, IT, and accounting services, which have significantly contributed to business growth and operational efficiency. Clients appreciate their professionalism, timely delivery, and alignment with company values. Overall sentiment is highly positive, indicating that APKSoft is a reliable partner for businesses seeking comprehensive support in the Retail sector.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend APKSoft for its competitive pricing and strong value for money, often highlighting that the 'pricing fits our budget' and that they offer 'good value for cost.' One client noted a 90% business growth after engaging their services, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients expressing satisfaction regarding the quality of services relative to their investment.Was this helpful?
$49 Convenient Stores Marts Retail Shops $99 Convenient Stores Marts Retail Shops Gas Stations $199 Convenient Stores Marts Retail Shops Gas StationsView PackagesBack Office Services
We do offer multiple services including EDIs Conversion, Data Entry & Data Processing.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center ServicesSee all 5 projectsRFS Business Solutions Pvt Ltd is a provider of Business Process Outsourcing, specializing in offshore back office and administrative support services. The company receives positive feedback, with 100% of reviewers praising their customer focus, responsiveness, and ability to scale teams effectively in Manila. Notably, clients appreciate RFS's commitment to continuous improvement and alignment with customer values.
Industry Experience
RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingSee all 1 projectsGabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.
Industry Experience
Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
15% Back Office Outsourcing15% IT Staff Augmentation10% Application Management & Support +7 services10% Application Testing10% IT Managed Services10% Mobile App Development10% Staffing10% Web Design5% Custom Software Development5% IT Strategy ConsultingSee all 4 projectsAIMLEAP - Full-Stack Techies is a versatile technology company offering services in software development, cloud solutions, and staff augmentation. Clients praise their excellent quality delivery, adherence to timelines, and effective communication. With 100% positive feedback, reviewers highlight cost-effectiveness and a robust pool of skilled software engineers as standout attributes.
Reviews mention Communicative
Clients have consistently praised AIMLEAP - Full-Stack Techies for their effective communication and collaboration. One client highlighted the 'wonderful experience' of working with the team, noting their 'excellent quality delivery' and adherence to timelines. The feedback emphasizes that AIMLEAP maintains a strong working relationship with clients, contributing to successful project outcomes and ongoing support. Overall, the sentiment regarding their communicative approach is highly positive.-
Application Dev Support for Electronic Manufacturing Company
5.0 Jun 26, 2021The workflow between our team and theirs was highly effective. It is a wonderful experience working with AIMLEAP - Full-Stack Techies. They demonstrated effective communication and collaboration throughout the project. We have a good working relationship and they are engaged with one of the other development programs within our company.
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Industry Experience
AIMLEAP - Full-Stack Techies has demonstrated strong expertise in the Engineering and IT Services sectors. Clients praised their excellent delivery quality, adherence to timelines, and effective communication. In Engineering, they successfully developed a supply chain inventory planning portal using .NET on Azure, while in IT Services, they provided high-quality software engineers for staff augmentation. Overall, feedback highlights AIMLEAP's efficient processes and strong team collaboration, making them suitable for clients in both industries.
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Engineering IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding AIMLEAP - Full-Stack Techies' cost-effectiveness and overall value. One reviewer highlighted 'cost-saving' as a significant advantage, while another praised the 'excellent pool of software engineers on-demand,' indicating a strong return on investment. Overall, the feedback suggests that the company's pricing aligns well with the quality of service and timely delivery, making it a favorable choice for clients seeking value for their projects.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
Services provided
25% Back Office Outsourcing50% IT Staff Augmentation25% Custom Software DevelopmentSee all 3 projectsNativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.
Reviews mention Reliable
Clients consistently highlight NativApps' reliability, noting their ability to deliver on promised tasks and meet project requirements. One CEO emphasized that the project ran smoothly from start to finish, with effective communication and collaboration. The overall sentiment reflects strong confidence in NativApps as a dependable partner, with no suggested areas for improvement.-
UI/UX Design for Management Consulting App
4.5 Mar 1, 2019The project ran smoothly from start to finish. We used a variety of tools to oversee tasks and to meet weekly. Their reliability stood out. NativApps delivered on their promised tasks.
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Industry Experience
NativApps has demonstrated expertise across multiple industries, including Consulting, Telecommunications, and Nonprofit sectors. Clients have praised their reliability, innovative solutions, and ability to enhance user experience through well-executed UI/UX design. In Telecommunications, they successfully transformed applications into SaaS platforms, while in Nonprofit, they ensured app architecture met functional goals. Overall, the sentiment is highly positive, indicating NativApps is well-suited for projects requiring custom software development and design in these fields.
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Consulting Telecommunications NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with NativApps' cost and value for money, noting the company's reliability and ability to deliver high-quality work within budget. One CEO highlighted that NativApps met every design requirement, while an IT Manager praised their clear timelines and alignment with brand identity. Overall, reviewers found their services to be a solid investment, with no significant areas for improvement mentioned, reflecting a positive sentiment regarding the company's pricing relative to the quality delivered.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
10% Back Office Outsourcing60% Customer Service Outsourcing20% Call Center Services +1 service10% Sales OutsourcingSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
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Top Back Office Outsourcing Companies
A top back office outsourcing firm can help you understand and transform your business to its fullest potential. Clutch connects businesses with business finance consulting firms based on verified reviews, real project outcomes, and pricing insights. Use filters to find providers by location, budget, or industry. Explore Back Office Outsourcing Companies in the US, Back Office Outsourcing Firms in the UK, and Back Office Outsourcing agencies in Canada.
Also interested in financial services? Explore our global directory for Top Financial Consulting Companies.
15 Leaders 15 Contenders
6,673 Companies
List of the Top Back Office Outsourcing Service Providers
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.4/40.018/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.1/40.016.2/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32.4/40.017.4/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.4/40.016.2/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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