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Top Back Office Outsourcing Companies

A top back office outsourcing firm can help you understand and transform your business to its fullest potential. Clutch connects businesses with business finance consulting firms based on verified reviews, real project outcomes, and pricing insights. Use filters to find providers by location, budget, or industry. Explore Back Office Outsourcing Companies in the US, Back Office Outsourcing Firms in the UK, and Back Office Outsourcing agencies in Canada.

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Ratings Updated: May 7, 2026

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional data management and project execution capabilities. Clients praised their professionalism, responsiveness, and ability to deliver accurate information swiftly. One client noted their impressive handling of WordPress data, enhancing both user experience and SEO value. Another commended the volume and speed of election-related data they provided. Overall, feedback indicates high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Growth Hub

4.8 16 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Udaipur, India

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.

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Reviews mention Customized support
Clients have expressed high satisfaction with Growth Hub's customized support, highlighting their responsiveness and flexibility in tailoring solutions to meet specific needs. One client noted, 'They are quick and responsive to our needs,' and praised their ability to deliver accurate, timely data. The company's commitment to understanding client objectives and providing personalized service has been a significant factor in fostering successful partnerships.

Back Office Outsourcing & Market Research for Consulting Co

4.0 Jun 26, 2025

Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well. Their willingness to offer customised solutions tailored to our needs stood out.
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Industry Experience

Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerce

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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.
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England (8) United States (3) Italy (1) Singapore (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

30% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.

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Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.

Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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23 of 23 Back Office Outsourcing reviews are 5 stars

13 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Eurobase

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Waterford, Ireland

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Fulfillment +1 service

25% Warehousing & Distribution

Eurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.

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Industry Experience

Eurobase demonstrates considerable expertise in the education sector, particularly in fulfilling logistical needs for environmental programs. Feedback highlights their alignment with client values, exceptional customer service, and effective project management. The company's strengths lie in precise execution and responsiveness, making them a strong choice for educational initiatives. Overall sentiment from this industry is highly positive, indicating Eurobase's capability to effectively support organizations seeking fulfillment and export market advice.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Eurobase's overall cost and value for money, noting high-quality service and effective project management. One reviewer highlighted that all project deliverables were fulfilled perfectly, emphasizing the company's precision and exceptional customer service. The alignment of company values and the warm welcome received were also mentioned as factors that justified the investment, reinforcing the perception of Eurobase as a valuable partner in achieving project goals.
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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

20% Back Office Outsourcing

30% Web Design

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

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Reviews mention Unique expertise
DCA Virtual Business Support has garnered positive feedback for their unique expertise in website development and content creation. Clients highlighted the team's responsiveness and specialized knowledge, noting significant improvements in SEO and market credibility. One client emphasized the exceptional organizational skills and proactive approach of their lead, Samantha, stating that her insights on software integration were particularly valuable. Overall, the sentiment reflects confidence in the company's capabilities and a strong client-vendor relationship.

Website Revamp for Pet Services Company

5.0 Aug 30, 2021

They really helped me breathe a sigh of relief! Their expertise helped me focus on other pertinent things in my business. I felt confident that they could help me cross this big project off of my to do list.
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Social Media Marketing & Web Support for Staffing Firm

4.5 Apr 1, 2021

Their expertise in creating content truly sets them apart. They also follow up quickly. If I send an email, I usually get a response within 24 hours, sometimes even less.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

20% Back Office Outsourcing

45% Call Center Services

10% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Call Point Business Solutions Ltd. is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviewers commend their efficiency and innovative approach, with a 100% positive feedback rate. Notably, they reduced onboarding time by 40% and improved customer satisfaction metrics, including raising the Net Promoter Score from 45 to 70.

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Reviews mention Hard working
Clients have consistently praised Call Point Business Solutions Ltd. for their hard-working approach and dedication to achieving project goals. One CEO highlighted the proactive nature of their staff, stating they 'never stop searching for ways to accomplish things more effectively.' Additionally, the company demonstrated a strong work ethic by providing well-documented procedures and KPI dashboards, significantly enhancing operational efficiency. Overall, the sentiment regarding their hard work is overwhelmingly positive.

Call Center Services for Legal Operations Platform

5.0 Feb 13, 2024

Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My staff members appear to have a mindset that encourages them to work hard and achieve success. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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$400 For 1 Virtual assistant $600 For 2 Virtual Assistant $1,000 For 5 Virtual Assistant

Virtual Assistant and customer support
We provide all kind of virtual assistance service
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CapStonePlanet (P) Limited

5.0 24 reviews

$1,000+

< $25 / hr

50 - 249

Udaipur, India

Services provided

25% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

10% Business Consulting +2 services

10% Customer Service Outsourcing

5% Sales Outsourcing

CapStonePlanet (P) Limited is a specialist in Back Office Outsourcing and Business Process Outsourcing, offering services such as underwriting, data scrubbing, and administrative support. The company is commended for its accuracy, efficiency, and effective project management, with over 90% of reviewers highlighting their impressive attention to detail and reliability in handling large volumes of data.

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Reviews mention Communicative
The feedback regarding CapStonePlanet (P) Limited highlights their strong communication skills across multiple projects. Clients noted that project management was efficient and well-organized, with clear communication maintained throughout the engagement. For instance, one client emphasized that the team 'maintained clear communication and consistently delivered work on time.' Another client appreciated their responsiveness, stating they were 'responsive to feedback and ensured everything met our expectations.' Overall, the sentiment is overwhelmingly positive, showcasing CapStonePlanet's commitment to effective communication.

Finance & Accounting Outsourcing for Home Renovation Company

5.0 Mar 4, 2026

Project management was structured and highly dependable. Deadlines were consistently met, even during high-volume periods. Communication was proactive, and they responded quickly to any clarifications or urgent requests. We never experienced workflow disruptions.
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Bookkeeping for Renovation & Flooring Company

5.0 Mar 5, 2026

The team maintained clear communication and delivered their work within the expected timelines. They were responsive and professional whenever we had questions regarding the process.
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Bookkeeping Services for Auto Detailing Company

5.0 Mar 5, 2026

The team communicated clearly and maintained a professional approach throughout the engagement. Tasks were completed within the expected timelines, and they were responsive whenever we needed clarification or updates.
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Financial Mgmt & Bookkeeping for Childcare Facility

5.0 Mar 5, 2026

The team maintained good communication throughout the process and delivered their work within the agreed timelines. They were responsive and professional whenever we had questions. Email or Messaging App was the primary form of communication with CapStonePlanet (P) Limited.
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Accounting for Transportation & Logistics Company

5.0 Mar 10, 2026

The workflow between our teams was smooth and professional. They communicated clearly, followed the agreed processes, and consistently delivered completed files within the expected timeframes.
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21 of 21 reviews are 5 stars

9 new reviews for Back Office Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 21 times in the past 6 months
In the last six months, CapStonePlanet (P) Limited has received positive feedback for their exceptional project management and attention to detail. Clients highlighted improvements in efficiency and accuracy, particularly in underwriting and data management tasks. One client noted a 40% reduction in turnaround time for Merchant Cash Advance applications, while another praised their structured approach in handling financial data. Overall, clients expressed satisfaction but suggested enhancements in proactive reporting and insights for further strategic support.
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Industry Experience

CapStonePlanet (P) Limited has demonstrated expertise primarily in the Financial Services sector, where they excel in underwriting and bank statement analysis, leading to improved efficiency and accuracy. They have also successfully collaborated with clients in the Education and Business Services sectors, focusing on website development and operational support, respectively. Overall, client feedback reflects a strong sentiment of reliability, attention to detail, and effective communication across these industries, making them a suitable choice for businesses seeking to enhance their financial and operational processes.
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Financial services Automotive Business services Education

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Bayside, California (1) Highland City, Florida (1) Sunnyvale, Texas (1) Agua Dulce, Texas (1) South Point, Ohio (1) Dutch Harbor, Alaska (1) Killarney, Florida (1) Devers, Texas (1) Waka, Texas (1) Collins Center, New York (1) Casstown, Ohio (1) San Ysidro, California (1) Moon, Virginia (1)

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Cogneesol

4.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services +2 services

10% Accounting

10% Digital Strategy

Cogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.

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Reviews mention Adaptable
Clients have consistently highlighted Cogneesol's adaptability, noting their staff's impressive ability to learn and adjust to various workflow changes. One client emphasized their willingness to work during regular business hours despite time zone differences, showcasing their flexibility. Although there were instances where processing deadlines were not met, overall feedback reflects a positive sentiment towards Cogneesol's responsiveness and commitment to meeting specific project needs.

BPO Data Processing Services for Child Care Consultancy

3.0 Feb 26, 2020

Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience

Cogneesol has garnered positive feedback primarily in the Business Services and Financial Services sectors. Clients in Business Services commend their efficient data processing and flexibility, enhancing internal workflows. Meanwhile, in Financial Services, they are praised for their proactive communication and ability to streamline back office tasks, which improve client engagement. Overall, Cogneesol is recognized for its professionalism, responsiveness, and adaptability, making them a strong candidate for projects in these industries.
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Business services Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Cogneesol is praised for its cost-effectiveness and value for money, with clients noting the company's professional services at competitive rates. One client highlighted their selection of Cogneesol for offering the best combination of services that were both professional and cost-effective. Another client emphasized the proactive support provided by their dedicated team member, which contributed significantly to their workflow efficiency. Overall, feedback reflects a strong satisfaction with the balance of cost and quality in Cogneesol's offerings.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Reasonable pricing
Clients express a positive sentiment regarding BillingParadise's reasonable pricing, highlighting significant savings. One client noted saving over $5,000 monthly and emphasized that other vendors charge considerably more for non-bundled services. The feedback underscores the efficiency and cost-effectiveness of their monthly billing structure, which allows clients to avoid costly mistakes and save time. Overall, the reviews reflect satisfaction with the value provided relative to costs.

Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

There are pros and cons for everything in life, but the best aspect about working with them is saving money. Other vendors charge way more for non-bundled services. Their ability to save us money is one of their strengths.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

10% Back Office Outsourcing

45% Call Center Services

45% Customer Service Outsourcing

Protel BPO is a Business Process Outsourcing company that specializes in Remote Back Office Solutions and Administrative Support Services. Clients report a 100% satisfaction rate, noting significant improvements in call handling efficiency and customer satisfaction. Their commitment to aligning with client culture and providing seamless integration is frequently praised, with reviews highlighting their effective project management and proactive approach to problem-solving.

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Reviews mention Patient
The overall sentiment regarding Protel BPO's patience is highly positive. Clients noted that Protel BPO's agents are 'friendly, patient, and genuinely invested' in providing an excellent experience. Their effective communication and respectful treatment of callers have significantly improved customer satisfaction. The transition process was smooth, with Protel BPO quickly adapting to operational requirements, showcasing their commitment to understanding and addressing client needs with patience and care.

Call Center Services for Healthcare Co

5.0 Feb 20, 2025

What impressed us the most is their commitment to becoming an extension of our organization. Protel BPO team aren’t just knowledgeable, they are friendly, patient, and genuinely invested in providing the best experience for our clients. Their use of technology also helped smoothen the processes, increasing efficiency and proactively preventing potential issues.
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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Healthcare Co
5.0 — Protel BPO provides call center services for a healthcare company. The team handled calls, eligibility and claims tasks, appointment scheduling, and inquiries and provided general support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

56% Back Office Outsourcing

29% Customer Service Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Great team
Clients consistently praise Call Center Pros for their exceptional teamwork and organized approach. One client noted their ability to handle outbound sales calls effectively and save significant time and money, highlighting the team's efficiency. The feedback underscores a positive sentiment towards the company's collaborative spirit, with clients appreciating the friendly and fun atmosphere they create while delivering high-quality customer service.

Information Technology Customer Verification

4.5 Aug 14, 2017

They can make your company more friendly and fun, saving a lot of time and money in the process. They work as an organized team.
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Synapsis Smart Outsourcing

4.8 2 reviews

$5,000+

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

15% Back Office Outsourcing

45% IT Staff Augmentation

20% Conversion Optimization +2 services

10% Corporate Training & Coaching

10% Market Research

Synapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.

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Reviews mention Efficient
Synapsis Smart Outsourcing has garnered positive feedback for their efficiency, particularly in project management and customer support. Clients have noted their ability to exceed scheduling targets, enabling faster training and engagement. One client emphasized their proactive approach, stating they excel in preparing future leaders within the organization. Overall, the sentiment reflects a strong appreciation for their quick response times and effective communication, contributing to a successful partnership.

Back-Office Tech Support & Solutions for Symantec

5.0 Nov 11, 2020

Synapsis Smart Outsourcing was quick to clarify what would be done during which phases, and we established weekly calls to ensure that they were meeting their milestones. In fact, they beat some of the scheduling targets, which allowed us to engage in training faster than anticipated. In addition, they excelled at delivering their project performance early so that we could assess their progress.
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Industry Experience

Synapsis Smart Outsourcing demonstrates strong expertise in the cybersecurity and IT services industries. Clients highlight their ability to provide exceptional technical support, maintain high customer satisfaction (CSAT) scores above 90%, and adapt quickly to client needs. The company excels in building dedicated support teams and ensuring seamless integration with client processes. Overall, Synapsis is well-regarded for its proactive approach, efficient operations, and effective communication, making it a suitable partner for organizations seeking outsourcing solutions in cybersecurity and IT services.
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Other Industry IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Synapsis Smart Outsourcing's pricing, noting their services as cost-competitive, particularly for dedicated support teams in South America. One client mentioned a monthly investment of $60,000, which they deemed valuable given the high customer satisfaction rates exceeding 90%. Another client highlighted fixed monthly billing as beneficial, contributing to seamless operational integration. Overall, the sentiment reflects that clients perceive significant value for money in relation to the quality of service provided.
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Vox Code

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

10% Back Office Outsourcing

45% Custom Software Development

25% BI & Big Data Consulting & SI +2 services

10% Low/No Code Development

10% Web Design

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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Industry Experience

Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.
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Infinit-O

4.1 4 reviews

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

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Reviews mention Helpful
Clients have expressed positive sentiments regarding Infinit-O's helpfulness, noting that the company has significantly improved their operational efficiency. One client highlighted the quality of service, stating, "It's been a pleasure working with them and they have been very helpful to our business." Overall, the feedback indicates a strong appreciation for the support and consistent service provided, contributing positively to their business processes.

Order Processing for Entertainment Company

4.0 Nov 2, 2017

It's been a pleasure working with them and they have been very helpful to our business. They consistently provide quality service.
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Industry Experience

Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)

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Grau & Associates

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Back Office Outsourcing

60% Business Consulting

20% HR Consulting

Grau & Associates is a professional association management firm specializing in member management, retention, and organizational setup, with additional expertise in government relations and online course development. Clients unanimously praise their exemplary work quality, efficient project management, and the expertise of Aaron, the President, with 100% of reviewers commending their professionalism and collaborative approach.

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Reviews mention Professional
Clients consistently commend Grau & Associates for their professionalism and responsiveness. One reviewer highlighted their excellent quality of work and noted, 'The team quickly learned about the subject matter and they are a very professional organization.' Additionally, the client expressed satisfaction, stating, 'If you work with Grau & Associates, you’ll be happy and they’re extremely professional.' Overall, the sentiment reflects a strong appreciation for the company's professional conduct and effective project management.

Management Services for Trade Association Member

5.0 Jun 19, 2020

The team quickly learned about the subject matter and they are a very professional organization. If you work with Grau & Associates, you’ll be happy and they’re extremely professional.
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Industry Experience

Grau & Associates has demonstrated strong expertise in the Energy & Natural Resources and Other Industries, excelling in association management and organizational setup. Feedback highlights their professionalism, responsiveness, and collaborative approach, particularly with their president, Aaron. Clients report impressive project management skills, efficient communication, and the ability to adapt quickly to new industry challenges. Overall sentiment is highly positive, making them a suitable partner for organizations seeking development in association structures and management.
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Other Industry Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Grau & Associates consistently express satisfaction with the company's cost and value for money. One client noted an investment of approximately $50,000, highlighting the exemplary work and responsiveness of the team, particularly praising Aaron's collaborative approach. Another review emphasized the high quality of services provided without any complaints regarding pricing. Overall, the sentiment reflects a strong belief that the professional services rendered justify the costs involved.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

15% Back Office Outsourcing

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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KOISRA Co., Ltd

4.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Seoul, South Korea

Services provided

10% Back Office Outsourcing

45% Business Consulting

20% Market Research +4 services

10% PEO/Employee Leasing

5% Ecommerce Marketing

5% HR Consulting

5% Marketing Strategy

KOISRA Co., Ltd is a consultancy firm specializing in facilitating business partnerships and market entry, particularly between Israeli and Korean companies. Reviews highlight their strong project management skills, cultural understanding, and effective communication, with 100% positive feedback regarding their ability to navigate complex international agreements and market dynamics. They have been described as approachable, knowledgeable, and instrumental in establishing successful business operations in Korea.

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Reviews mention Establish clear expectations
Clients have highlighted KOISRA Co., Ltd's effectiveness in establishing clear expectations, especially regarding market entry and service delivery in Korea. One client noted that KOISRA's team was approachable and responsive, ensuring that all marketing and operational aspects were managed effectively. They successfully adapted sales scripts to meet the cultural expectations of the Korean market, underscoring their understanding of local business practices. Overall, feedback indicates a positive sentiment towards KOISRA's ability to align strategies with client goals.

Business Consulting & Development for E-Learning Platform

3.0 Dec 5, 2019

We handled management most of the time that we worked together. We met with them, gave guidance and feedback, and monitored all their activities. After handing over all marketing to them, they became more like a provider and all the management was done by them. We met with the KOISRA Co. team on a weekly basis and sometimes daily through video conferences to share reports and feedback.
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Industry Experience

KOISRA Co., Ltd has demonstrated expertise in the Chemicals & Biotechnology and Education industries. In Chemicals, they effectively facilitated international partnerships, enhancing trust and collaboration for biodiesel production. In Education, they successfully navigated complex market requirements, establishing a robust presence for an e-learning platform in Korea. Overall, feedback indicates that KOISRA excels in cross-cultural communication and local market adaptation, making them a strong partner for companies seeking to enter the Korean market.
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Chemicals & Biotechnology Education

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients have expressed satisfaction with KOISRA Co., Ltd's cost-effectiveness, noting that their investments ranging from $250,000 to $500,000 resulted in significant value. One client highlighted that KOISRA facilitated a partnership that was crucial for their business growth, emphasizing the importance of their support throughout a complex engagement process. Overall, the sentiment reflects a positive view of the company's pricing relative to the quality of services provided, underscoring the strategic advantage they offer in navigating the Korean market.
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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

TravelsBpo is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviews highlight a 100% satisfaction rate, praising their efficiency in data management and recruitment process support. Their proactive communication and seamless integration into clients' workflows are consistently noted, with minor suggestions for enhanced reporting.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Recruiting Company
5.0 — TravelsBpo provided back-office outsourcing services for a recruiting company. The team organized and maintained candidate databases, conducted initial resume screenings, and handled administrative Read more
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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Canada (1) India (1) Italy (1) England (1)

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ePeople HUB - Consultancy and Nearshore Service Outsourcing

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

45% Back Office Outsourcing

20% Environmental Consulting

15% Finance & Accounting Outsourcing (FAO) +4 services

5% Customer Service Outsourcing

5% HR Outsourcing

5% Recruitment Process Outsourcing

5% Sales Outsourcing

ePeople HUB - Consultancy and Nearshore Service Outsourcing specializes in Business Process Outsourcing and Back Office Services, including junior-level accountancy and administrative support. The company consistently receives positive feedback, with clients praising their cost-effective solutions and smooth processes. Approximately 100% of reviews highlight significant financial savings and high standards of service.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Financial & Back Office Services for Accountancy Practice
5.0 — ePeople HUB - Consultancy and Nearshore Service Outsourcing assists an accountancy practice on financial aspects and back office administration. The team is tasked with reducing costs while Read more
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Industry Experience

ePeople HUB - Consultancy and Nearshore Service Outsourcing has demonstrated expertise in the financial services industry, particularly in accountancy. Clients noted significant cost savings while maintaining high-quality service standards. The company's strengths include effective project management, a seamless recruitment process, and alignment with client values. Overall sentiment from the financial services sector is highly positive, making this provider a suitable match for similar projects requiring cost-effective consultancy and outsourcing solutions.
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Financial services

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What Clients Have Said
Clients have consistently praised ePeople HUB for its competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget and provided great value, resulting in significant financial savings while maintaining high-quality service. The seamless recruitment process and ongoing support further contributed to positive sentiments regarding cost-effectiveness, with no reported areas for improvement in this regard.
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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

30% Call Center Services +2 services

15% Sales Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

How easy they are to work with and how effective their communication is with our staff.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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JMK Infosoft Solutions Ltd.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Aurangabad, India

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Web Development

JMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.

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Industry Experience

JMK Infosoft Solutions Ltd. has received positive feedback primarily from clients in the IT Services industry. Their strengths include punctuality, dedication, and effective resource deployment across multiple locations in India. The company has successfully provided technical human resources and digitization services, demonstrating their expertise in managing large-scale projects. Overall, their impact in the IT sector is notable, making them a suitable option for organizations seeking reliable support in similar projects.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with JMK Infosoft Solutions Ltd.'s pricing and overall value, noting their competitive rates and the quality of service provided. One client highlighted their long-term partnership, indicating that financial bids were thoroughly evaluated, which contributed to their decision. The dedication and punctuality of the team were also praised, suggesting that clients feel they receive good value for their investment.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

70% Call Center Services

Physicians Answering Service is a professional call center specializing in after-hours and crisis-focused answering services for medical and nonprofit organizations. Receiving overwhelmingly positive feedback, about 95% of reviewers highlight their proactive communication, flexibility, and efficient call management. Many customers appreciate their human touch, with several noting their personable team and minimal use of automated systems. While some suggest improvements in message clarity and crisis information standardization, the consensus is that they deliver reliable and friendly support.

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Reviews mention Professional
Clients express high satisfaction with Physicians Answering Service, highlighting their professionalism and responsiveness. One client noted their effective communication and immediate response to shift coverage requests, stating, "I've never had to wait longer than a minute for them to update our accounts." Additionally, their ability to maintain professionalism in crisis situations while being approachable was commended. Overall, the sentiment reflects a strong endorsement of their professional capabilities.

Call Center Services for Youth Nonprofit Organization

5.0 Mar 20, 2020

Whenever we've requested shift coverage, they respond immediately. I've never had to wait longer than a minute for them to update our accounts. They're very easy to work with and are very friendly to our staff. I haven't had any complaints and they've communicated very effectively.
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Call Center Services for Youth Nonprofit Organization

5.0 Mar 20, 2020

They've been very approachable and easy to communicate with. It's not easy to triage in crisis situations and they've been really good about maintaining professionalism while also connecting individually with that person.
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Industry Experience

Physicians Answering Service has extensive experience in the healthcare industry, providing after-hours support to clinics, specialty medical practices, fertility centers, pediatric services, and hospice agencies. Feedback highlights their reliability, proactive communication, and flexibility in handling urgent and non-urgent calls. Overall sentiment is highly positive, with clients appreciating their personalized service and effective triage capabilities. Their expertise makes them particularly well-suited for healthcare providers seeking dependable call management solutions.
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Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Physicians Answering Service as providing good value for money, with costs ranging from $2,400 to $50,000 depending on the engagement. Feedback highlights their reliability and responsiveness, with one client noting, 'They’re always willing to do whatever we need,' while another stated, 'I’m happy with them and we’ve stuck with them for over a decade.' Overall, clients appreciate the service's flexibility and consistency, indicating a strong satisfaction with the pricing relative to the quality provided.
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Portland, Oregon (6) Hillsboro, Oregon (1) Clackamas, Oregon (1)

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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

21% Back Office Outsourcing

25% Customer Service Outsourcing

24% Call Center Services +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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OPKO Finance

4.9 13 reviews

Undisclosed

Undisclosed

10 - 49

Cebu City, Philippines

Services provided

20% Back Office Outsourcing

70% Accounting

10% Intellectual Property Law

OPKO Finance is an Administrative Outsourcing company specializing in comprehensive Back Office Services and Business Process Outsourcing. With a 100% positive feedback rate, clients commend their responsive and solution-oriented team for delivering timely and tailored Remote Back Office Solutions. Notable achievements include a 30% reduction in administrative tasks and a 15% increase in net earnings.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding OPKO Finance's unique expertise, particularly in financial management and HR services. One CEO highlighted their 'impressive' proficiency in payroll and visa assistance, noting the team's professionalism and responsiveness to international cultures. Overall, the feedback emphasizes OPKO Finance's exceptional capabilities, with clients consistently satisfied and recognizing their top-class service delivery.

Accounting & HR Services for International French Bakery

5.0 Nov 9, 2021

The financial expertise and HR assistance in payroll, visas, and more are impressive. All great too class.
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Industry Experience

OPKO Finance has demonstrated expertise across multiple industries, including Consumer Products, Hospitality & Leisure, Manufacturing, Financial Services, Advertising & Marketing, and Consulting. Clients highlight their professionalism, responsiveness, and ability to optimize financial processes, leading to significant improvements in operational efficiency and compliance. Overall sentiment is positive, with businesses commending OPKO's impact on financial management and strategic decision-making, making them a suitable partner for firms seeking reliable accounting and administrative services.
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Consumer products & services Hospitality & leisure Manufacturing Consumer Products Financial services Other Industry Retail Advertising & marketing Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend OPKO Finance for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted 'good value for cost.' Another remarked on their 'very reasonable level of fees,' emphasizing satisfaction with the quality of service delivered. Overall, feedback reflects a strong sentiment of appreciation, with clients acknowledging OPKO's ability to deliver high-quality services without exceeding budgetary constraints.
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Hong Kong (10) Philippines (2)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

10% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. The reviews highlight their ability to lower costs and improve service quality, with 100% of reviewers noting their excellent project management and responsiveness. Their top-notch call center leadership and alignment with company values are frequently praised.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Inbound Customer Service for Jewelry Retailer
5.0 — OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. Read more
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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

20% Back Office Outsourcing

30% Accounting

20% Pay Per Click +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services specializes in Offshore Back Office and Administrative Outsourcing, providing Remote Office Support and Business Process Outsourcing. The feedback highlights their cost-effectiveness, dedication, and ability to provide quality candidates, with 100% of reviewers appreciating their flexibility and reliability. This combination makes MCVO a preferred partner for fulfilling staffing needs efficiently.

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Reviews mention Great project management
Clients have consistently praised MCVO Talent Outsourcing Services for their exceptional project management abilities. One client highlighted the team's strong communication skills and noted that daily email interactions facilitated effective oversight. The training process was also commended for its efficiency, utilizing video conferencing for clarity. Overall, the sentiment reflects a high level of satisfaction with MCVO's project management, contributing to improved operational efficiency and accuracy in their bookkeeping services.

Outsourced Bookkeeping Services for Real Estate Company

5.0 Nov 23, 2020

A team member from our end keeps in touch with MCVO Talent Outsourcing Services on a daily basis, mostly via email. The team is very good in terms of communication and project management. The training process went well, it mostly ran through video conferencing calls where we would share our screens.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read more
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Industry Experience

MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

10% Back Office Outsourcing

35% Call Center Services

25% Customer Service Outsourcing +2 services

20% IT Managed Services

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Reasonable pricing
Clients have consistently praised Line One Contact Centres Inc for their reasonable pricing, highlighting that they deliver great service for a cost-effective rate. One client noted, 'They deliver great service and do everything for a reasonable price,' indicating satisfaction with the value received. Overall, the sentiment regarding pricing is positive, with clients appreciating the balance of quality service and affordability.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

Their team is stable, and Line One has very little turnover in an industry known to have a high turnover. They deliver great service and do everything for a reasonable price.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

35% Call Center Services +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Meets deadlines
GCS Agents demonstrated a strong commitment to meeting deadlines, as evidenced by a client stating, "They met all of their deadlines and continued to stay in touch after the fact to see how things were going." This consistent adherence to timelines contributed positively to the overall project management experience, reinforcing the sentiment that GCS Agents are reliable and attentive to client needs.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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VerboLabs Languages

4.5 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Udaipur, India

Services provided

10% Back Office Outsourcing

60% Translation

10% Graphic Design +2 services

10% Transcription

10% Video Production

VerboLabs Languages is a media localization and translation company specializing in audio, video, and subtitle translation services. They are praised for timely deliveries and strong project management, with 100% of reviews highlighting their responsiveness and dedication. Although generally well-regarded, one review suggests that an increased focus on quality could enhance their subtitle services.

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Reviews mention Experienced
Clients have consistently praised VerboLabs for their experience and effective project execution. One client highlighted their ability to enhance customer experience through multilingual solutions, noting, 'They were experienced, and they did a great job.' The project management was described as smooth with timely deliveries, and the CEO's involvement was appreciated. Overall, the sentiment reflects high satisfaction, with no suggested areas for improvement.

Translation Services for Lending Company

4.5 Jan 31, 2022

They were experienced, and they did a great job. I appreciated that the CEO was involved and kept things on track.
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Industry Experience

VerboLabs Languages has demonstrated expertise across various industries, including Media, Financial Services, and IT Services. In the Media sector, they excelled in media localization with timely deliveries and strong communication. Their work in Financial Services notably improved customer experience through multilingual IVR content. In IT Services, they provided swift translations and subtitles for video content, although there is room for improvement in quality. Overall, clients appreciate their responsiveness and project management, making them well-suited for media and financial projects.
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Media Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
VerboLabs Languages is noted for providing good value for cost, as highlighted by a client who appreciated their competitive pricing and timely deliveries. Another reviewer emphasized satisfaction with their investment of $10,000, citing improved customer experience as a result of the engagement. Overall, clients express a positive sentiment regarding the company's pricing relative to the quality of service, although there are suggestions for enhancing quality in certain areas.
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India (2) Pakistan (1)

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Direction Software LLP

4.5 3 reviews

$10,000+

$50 - $99 / hr

250 - 999

Mumbai, India

Services provided

10% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +4 services

20% Web Development

10% AI Development

10% BI & Big Data Consulting & SI

10% IT Strategy Consulting

Direction Software LLP is a software development firm specializing in ERP solutions and software management systems. The company has garnered positive feedback for its project management and intercultural communication skills, with approximately 100% of reviewers emphasizing timely delivery and effective collaboration. Clients appreciate their technical expertise, particularly in Oracle and Java development, and value their ability to integrate into diverse business environments.

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Reviews mention Timely
Clients have consistently praised Direction Software Solutions for their timely delivery and adherence to project deadlines. One client noted that they have 'delivered the work on time and within budget,' highlighting their effective project management. The collaborative approach, utilizing tools like JIRA and Skype, has also contributed to their punctuality. Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating a reliable partnership that meets project timelines effectively.

Ongoing Resource Arrangement for Consumer Products Platform

4.0 Oct 5, 2016

Direction Software Solutions has delivered the work on time and within budget. We engage them by booking the team for a period through a flat rate and making sure that we have enough work to keep them engaged. We work on priorities, rather than on whole projects for a single task.
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Industry Experience

Direction Software LLP has demonstrated strong capabilities across the Business Services, Information Technology, and Retail industries. Clients praised their expertise in ERP solutions and software development, particularly in creating complex tools for supply chain management. The overall sentiment is positive, with feedback highlighting their timely delivery, intercultural understanding, and effective project management. Their impact is notably significant in enhancing operational efficiency and optimizing processes, making them a suitable partner for businesses in these sectors.
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Business services Information technology Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have noted that Direction Software Solutions offers good value for cost, with monthly service fees ranging from $80,000 to $110,000. One client emphasized that they chose the company for its cost-effectiveness, stating it provided 'good value for cost.' Additionally, feedback indicates that the company consistently delivers on time and within budget, reinforcing a positive sentiment regarding their pricing relative to the quality of services provided.
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Germany (2) India (1)

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Pomeroy

4.0 1 review

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Services provided

30% Back Office Outsourcing

30% IT Managed Services

15% BI & Big Data Consulting & SI +2 services

15% Cybersecurity

10% IT Strategy Consulting

Pomeroy is an IT services company specializing in the purchase, installation, configuration, and support of computer-related equipment. Reviews highlight their expertise in procurement and software loading, with approximately 70% positive feedback. However, 30% of reviews cite challenges with remote management and communication. Despite minor interpersonal limitations, Pomeroy maintains a high level of technical certification and knowledge among its personnel.

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Industry Experience

Pomeroy has demonstrated expertise in the healthcare sector, particularly in managing IT services and improving operational efficiencies. Clients have praised their knowledge in procurement, installation, and support of technology. However, challenges in remote management and communication have been noted. Overall sentiment indicates a strong performance in healthcare, with potential clients valuing Pomeroy's ability to enhance service levels and reduce costs, while also requiring attention to remote interpersonal engagement.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have indicated that Pomeroy provides significant value for their investment, with engagements costing several million dollars annually. One client noted a successful one-year contract extension, highlighting efficient procurement and support services that reduced total ownership costs. However, some feedback pointed to challenges in remote management and communication, suggesting that while their expertise is commendable, there are areas for improvement in service delivery that could affect perceived value.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

15% Back Office Outsourcing

50% Call Center Services

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.

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Reviews mention Proactive
The sentiment regarding AnswerLive's proactivity is overwhelmingly positive. Clients appreciate their initiative in suggesting a secure texting system, which significantly improved communication efficiency. One client noted, 'their recommendation showed they truly took us into consideration.' Additionally, the team is commended for being highly reachable and responsive, with one client stating, 'it’s a breath of fresh air' to have quick answers. Overall, AnswerLive is recognized for their proactive approach and effective problem-solving capabilities.

After Hours Answering Services for Health Clinic

5.0 Feb 20, 2020

During our transition to the text messaging system, I was impressed with their proactivity in suggesting the system to us. There was nothing wrong with the previous way, but their recommendation showed they truly took us into consideration. Now with the SMS system, we get a notification and can respond at our own convenience.
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

25% Back Office Outsourcing

75% Customer Service Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Elite Business Staffing

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Back Office Outsourcing

20% Custom Software Development

20% Search Engine Optimization +2 services

10% Social Media Marketing

10% Web Development

Elite Business Staffing is a provider of Back Office Services and Business Process Outsourcing, specializing in administrative support for financial services. The company received unanimous positive feedback, with 100% of reviewers praising their timely delivery and expertise. Their ability to manage loan processing and enhance social media presence was specifically highlighted as a key strength.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding the experience with Elite Business Staffing, highlighting their expertise and professionalism. One client noted, 'Staff are quite experienced & experts in their field,' while another emphasized their ability to deliver 'on time & above & beyond our expectations.' Both reviews commend the company's strong project management and responsiveness, with no significant areas for improvement identified. Overall, Elite Business Staffing is perceived as a reliable partner, contributing to measurable success in client projects.

Web Dev, SEO & Customer Service for Real Estate Agency

5.0 Oct 13, 2024

Staff are quiet experienced & experts in their field. Any new jobs requested has been delivered with professionalism and on time.
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Back-Office Support, SMM & SEO for Mortgage Broker

5.0 Sep 17, 2024

Their staff were highly experienced & understood our requirements quiet quickly. I was quite happy with the services they provided.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Support, SMM & SEO for Mortgage Broker
5.0 — Elite Business Staffing provided back-office support and digital marketing services for a mortgage broker. The team helped manage the client's loan processing tasks, social media accounts, website, Read more
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Industry Experience

Elite Business Staffing has demonstrated expertise in the real estate and financial services industries. Clients in real estate praised the company for delivering excellent customer satisfaction and substantial growth in online engagement. In financial services, feedback highlighted the provider's quick understanding of requirements and effective management of loan processing tasks. Overall, the sentiment across both industries is highly positive, showcasing Elite Business Staffing's strengths in staffing, social media management, and operational support.
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Real estate Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Elite Business Staffing's competitive pricing and value for money. One real estate agency noted that the pricing fit their budget and provided good value, while a financial services director echoed similar sentiments, stating the pricing aligned well with their needs and expectations. Overall, feedback indicates a strong satisfaction with the cost-effectiveness of the services, with both clients expressing contentment with the results delivered within their financial parameters.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Proactive
Clients have consistently praised InfoSource Bulgaria Ltd for their proactive approach to project management. One client highlighted their responsiveness, stating that the team was 'always very responsive, timely and pro-active.' Additionally, they appreciated the ongoing support in identifying market changes. Overall, the sentiment reflects a strong satisfaction with the company's ability to anticipate needs and deliver quality service efficiently.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6 services

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Process-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Data Entry Support & ERP Consulting for Landscaping Company
5.0 — Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. Read more
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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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SourceMash Technologies

5.0 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Services provided

10% Back Office Outsourcing

15% CRM Consulting and SI

15% Digital Strategy +5 services

15% E-Commerce Development

15% IT Managed Services

10% AI Consulting

10% AI Development

10% Custom Software Development

SourceMash Technologies is a digital transformation partner specializing in enterprise services, including developing online portals and supporting critical business functions. Reviewers consistently praise their adaptability, effective communication, and outstanding quality, with no suggestions for improvement. Approximately 100% of feedback is positive, highlighting their capability to pivot quickly and manage projects efficiently.

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Reviews mention High-quality work
SourceMash Technologies consistently receives high praise for delivering exceptional quality work. Clients highlight the outstanding quality of their digital transformation projects, noting significant improvements in online penetration and conversion rates. One client remarked on SourceMash's ability to meet and exceed expectations in terms of project management, communication, and timely delivery. Overall, the sentiment reflects a strong endorsement, with clients expressing a desire to engage SourceMash for future projects due to their impressive results.

Digital Transformation for Custom Picture Frame Company

5.0 Dec 9, 2019

The quality is outstanding. We see significant improvements to online penetration, and more customers use the site. Our conversion rates are better, and SEO and SEM have improved five times over.
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Industry Experience

SourceMash Technologies has demonstrated expertise across the Consulting and Retail industries. Clients in Consulting praised their adaptability and effective communication, while Retail clients highlighted their success in digital transformation, resulting in improved online penetration and conversion rates. Overall sentiment is highly positive, with clients lauding their project management skills and customer-focused approach. This suggests SourceMash is well-suited for projects requiring technical support and digital transformation within these sectors.
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Consulting Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
SourceMash Technologies has received positive feedback regarding their overall cost and value for money. Clients noted that their investments, such as over $1 million for a comprehensive digital transformation project, yielded significant returns in terms of improved performance and quality. One client emphasized that SourceMash consistently delivers on or under budget, highlighting their effective project management and service-oriented approach. Overall, the sentiment is favorable, with clients expressing high satisfaction and a desire for further collaboration.
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Consentia Inc.

5.0 4 reviews

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Services provided

10% Back Office Outsourcing

70% Document Digitization & Management

10% Business Consulting +1 service

10% Transcription

Consentia Inc. is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The feedback highlights their exceptional service quality and project management skills, with 100% of reviewers noting timely completion and flexibility. Clients commend their digitization and document management expertise, appreciating their ability to adapt to changing needs without causing disruptions.

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Reviews mention Understands their clients' needs
Consentia Inc. has received positive feedback regarding their understanding of client needs. One client highlighted their proactive approach in grasping compliance and regulatory requirements, noting that Consentia worked diligently to ensure all needs were met. Another praised the team's ability to keep them informed throughout the project, emphasizing their attentiveness and responsiveness. Overall, clients appreciate Consentia's commitment to understanding and addressing their specific challenges, resulting in a high level of satisfaction with the services provided.

Scanning & Records Mngmt Consult for Boutique Brokerage

5.0 Dec 12, 2022

They worked extremely hard to understand our needs and were extremely cognizant and comfortable of the compliance and regulatory requirements we had. If they had any questions they proactively found answers. We could press go on the next phase of our project tomorrow with few gaps.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Document Digitization & Management for Hotel
5.0 — Consentia Inc. provided document digitization and management services to a hotel. They digitized and organized all the client's files and shredded confidential documents that were no longer needed. Read more
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Industry Experience

Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.
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APKSoft

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

10% Back Office Outsourcing

10% Accounting

10% Business Consulting +7 services

10% Cloud Consulting & SI

10% E-Commerce Development

10% IT Strategy Consulting

10% Marketing Strategy

10% Mobile App Development

10% Web Design

10% Web Development

APKSoft specializes in Back Office Services, offering comprehensive Business Process Outsourcing with a focus on data entry, bookkeeping, and technical support. Reviews indicate a 100% positive sentiment, highlighting their professionalism, timely delivery, and significant role in supporting business growth by 90%. Clients appreciate their cost-effective solutions and alignment with company values.

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0 of 1 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Gas Station Business
4.5 — APKSoft has provided back office outsourcing services for a gas station business. They've assisted the client with data entry and processing, bookkeeping, document management, and IT and accounting Read more
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Industry Experience

APKSoft has demonstrated strong expertise in the Retail industry, particularly with C Store and Fuel Station clients. Feedback highlights their effective back office, IT, and accounting services, which have significantly contributed to business growth and operational efficiency. Clients appreciate their professionalism, timely delivery, and alignment with company values. Overall sentiment is highly positive, indicating that APKSoft is a reliable partner for businesses seeking comprehensive support in the Retail sector.
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Retail

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients commend APKSoft for its competitive pricing and strong value for money, often highlighting that the 'pricing fits our budget' and that they offer 'good value for cost.' One client noted a 90% business growth after engaging their services, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients expressing satisfaction regarding the quality of services relative to their investment.
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$49 Convenient Stores Marts Retail Shops $99 Convenient Stores Marts Retail Shops Gas Stations $199 Convenient Stores Marts Retail Shops Gas Stations

Back Office Services
We do offer multiple services including EDIs Conversion, Data Entry & Data Processing.
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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

25% Call Center Services

RFS Business Solutions Pvt Ltd is a provider of Business Process Outsourcing, specializing in offshore back office and administrative support services. The company receives positive feedback, with 100% of reviewers praising their customer focus, responsiveness, and ability to scale teams effectively in Manila. Notably, clients appreciate RFS's commitment to continuous improvement and alignment with customer values.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Space Company
5.0 — RFS Business Solutions Pvt Ltd provides employer-of-record services for a space company. They've provided resources for roles across various teams, including finance, operations, people, and Read more
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Industry Experience

RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technology

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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

25% Back Office Outsourcing

50% Call Center Services

25% Customer Service Outsourcing

Gabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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AIMLEAP - Full-Stack Techies

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

15% Back Office Outsourcing

15% IT Staff Augmentation

10% Application Management & Support +7 services

10% Application Testing

10% IT Managed Services

10% Mobile App Development

10% Staffing

10% Web Design

5% Custom Software Development

5% IT Strategy Consulting

AIMLEAP - Full-Stack Techies is a versatile technology company offering services in software development, cloud solutions, and staff augmentation. Clients praise their excellent quality delivery, adherence to timelines, and effective communication. With 100% positive feedback, reviewers highlight cost-effectiveness and a robust pool of skilled software engineers as standout attributes.

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Reviews mention High-quality work
Clients consistently commend AIMLEAP - Full-Stack Techies for their high-quality work and adherence to timelines. One reviewer highlighted their 'excellent quality delivery' and effective communication, while another praised the 'great quality software engineers' and a mature process. Both emphasized successful project outcomes and a positive working relationship, reflecting an overall sentiment of satisfaction regarding the quality of services provided.

Application Dev Support for Electronic Manufacturing Company

5.0 Jun 26, 2021

The project was tested and delivered as per the plan, showcasing their commitment to quality. The team also maintains the support activities, ensuring ongoing excellence. The company stands out for its excellent quality delivery and adherence to timelines.
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Staff Augmentation for IT Services Company

5.0 May 4, 2021

The company has a great quality of software engineers, which significantly contributes to the success of the projects. Their mature process and work culture further enhance the quality of their work. The ability to map the right engineer to the right role is particularly commendable.
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Industry Experience

AIMLEAP - Full-Stack Techies has demonstrated strong expertise in the Engineering and IT Services sectors. Clients praised their excellent delivery quality, adherence to timelines, and effective communication. In Engineering, they successfully developed a supply chain inventory planning portal using .NET on Azure, while in IT Services, they provided high-quality software engineers for staff augmentation. Overall, feedback highlights AIMLEAP's efficient processes and strong team collaboration, making them suitable for clients in both industries.
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Engineering IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed positive sentiments regarding AIMLEAP - Full-Stack Techies' cost-effectiveness and overall value. One reviewer highlighted 'cost-saving' as a significant advantage, while another praised the 'excellent pool of software engineers on-demand,' indicating a strong return on investment. Overall, the feedback suggests that the company's pricing aligns well with the quality of service and timely delivery, making it a favorable choice for clients seeking value for their projects.
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NativApps

4.8 3 reviews

$25,000+

$25 - $49 / hr

50 - 249

Barranquilla, Colombia

Services provided

25% Back Office Outsourcing

50% IT Staff Augmentation

25% Custom Software Development

NativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.

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Reviews mention Innovative
Clients have praised NativApps for their innovative approach, particularly highlighting their ability to provide creative solutions that enhance app functionality. One client noted, 'They truly listened to our concerns, ideas, and suggestions. They also were able to provide innovative solutions.' Overall, the sentiment surrounding their innovative capabilities is highly positive, with clients appreciating the team's adaptability and forward-thinking strategies in app development.

React Native App Development for Conservation Company

5.0 Aug 13, 2018

Their professionalism made us absolutely confident that development would flow smoothly. They truly listened to our concerns, ideas, and suggestions. They also were able to provide innovative solutions.
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Industry Experience

NativApps has demonstrated expertise across multiple industries, including Consulting, Telecommunications, and Nonprofit sectors. Clients have praised their reliability, innovative solutions, and ability to enhance user experience through well-executed UI/UX design. In Telecommunications, they successfully transformed applications into SaaS platforms, while in Nonprofit, they ensured app architecture met functional goals. Overall, the sentiment is highly positive, indicating NativApps is well-suited for projects requiring custom software development and design in these fields.
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Consulting Telecommunications Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with NativApps' cost and value for money, noting the company's reliability and ability to deliver high-quality work within budget. One CEO highlighted that NativApps met every design requirement, while an IT Manager praised their clear timelines and alignment with brand identity. Overall, reviewers found their services to be a solid investment, with no significant areas for improvement mentioned, reflecting a positive sentiment regarding the company's pricing relative to the quality delivered.
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Canada (1) Colombia (1) United States (1)

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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Services provided

10% Back Office Outsourcing

60% Customer Service Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Metawebart

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Chișinău, Moldova

Services provided

15% Back Office Outsourcing

20% Web Development

10% API Development +7 services

10% ERP Consulting and SI

10% Mobile App Development

10% UX/UI Design

10% Web Design

5% AI Agents

5% Architectural Design

5% Search Engine Optimization

Metawebart is a web development company recognized for its high-quality project execution and customer satisfaction. Approximately 100% of reviewers commend Metawebart for their ability to tailor strategies to niche markets, timely delivery, and effective communication. Clients appreciate their in-depth industry understanding and commitment to delivering optimal results, with notable achievements including a 15% increase in conversions and successful launch of multifunctional platforms.

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Reviews mention Helpful
Clients have expressed high satisfaction with Metawebart's comprehensive support and guidance throughout their projects. One client highlighted the company's ability to provide valuable advice for long-term implementation and appreciated the extensive consultations offered. They noted the team's responsiveness in addressing post-launch bugs, which were resolved promptly. Overall, the sentiment towards Metawebart is positive, emphasizing their effective communication and commitment to client success.

Web Development for Non-Governmental Organization

5.0 Jul 29, 2021

They gave advice on how best to implement our idea with a medium and long-term perspective, accompanied with consultations and taught us how to work with the administrative panel as beginners, recorded tutorials for us.
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Industry Experience

Metawebart has demonstrated expertise primarily in the Advertising & Marketing and Nonprofit sectors. In Advertising & Marketing, they excelled in website design and enhancing usability, leading to a 15% increase in conversions. For Nonprofits, they successfully developed a multifunctional digital platform, enhancing organizational visibility and communication. Overall, feedback indicates strong project management, timely delivery, and a commitment to tailored solutions, making them a suitable partner for clients in these industries.
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Advertising & marketing Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Metawebart's pricing, noting it as a good fit for their budgets and highlighting the strong value for money provided. One client emphasized the 'great culture fit' and 'good value for cost,' while another appreciated the thorough consultations and tailored solutions that enhanced their project outcomes. Overall, the sentiment regarding cost and value reflects a positive reception, with clients feeling they received high-quality services that met their financial expectations.
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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting provides a range of services, including Back Office Services, project management, and Remote Office Support. Reviews indicate high satisfaction with their professionalism, responsiveness, and attention to detail. Clients praised their efficient project delivery and strong alignment with company values, making them a preferred partner for Administrative Outsourcing and BPO tasks.

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Reviews mention Efficient
Clients have expressed high satisfaction with GlobalityNet's efficiency in streamlining operations. One review highlighted a 20% cost saving in warehouse picking operations due to their effective communication and engagement throughout the project. The client noted that Globality's ability to present findings clearly and their commitment to success significantly contributed to a highly effective workflow. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with no suggested areas for improvement.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Warehouse picking operations became more efficient with an estimated 20% cost savings. Highly effective. Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Redtech

5.0 1 review

$25,000+

$100 - $149 / hr

50 - 249

Bellevue, WA

Services provided

10% Back Office Outsourcing

30% Recruiting

30% Staffing +2 services

20% IT Managed Services

10% Digital Strategy

Redtech is a data analytics company specializing in enhancing content management strategies. Their collaboration with Microsoft resulted in the successful redesign of a learning catalog, highlighting their expertise in data analysis and catalog health maintenance. Feedback indicates a 100% positive response, emphasizing their strong subject matter expertise and professionalism, with no areas for improvement mentioned by the client.

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Industry Experience

Redtech has demonstrated expertise primarily in the Software industry, particularly in enhancing learning technology solutions for major organizations like Microsoft. Feedback highlights their strengths in data analysis, content management, and business intelligence, leading to improved data quality and user satisfaction. Clients commend their professionalism and effective collaboration. Overall sentiment is highly positive, indicating that Redtech is well-suited for projects requiring technical proficiency and strategic insights in software-related initiatives.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Redtech for providing quality resources at competitive rates, highlighting the company's ability to deliver valuable insights and maintain high standards. A Director at Microsoft noted their strong fit and value for money, stating that Redtech's services significantly advanced their learning data quality initiative. Overall, feedback reflects a positive sentiment regarding the company's pricing structure and the value delivered through their expertise and professionalism.
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HaiData

4.7 6 reviews

$1,000+

< $25 / hr

10 - 49

Manjoor, India

Services provided

25% Back Office Outsourcing

50% Data Annotation Services

25% Content Moderation Services

HaiData is a data annotation company offering services that cater to various industries, including medical imaging, recycling technology, digital fulfillment, and agricultural robotics. Across multiple reviews, 100% of clients commend their efficiency, adaptability, and high-quality deliverables, noting their commitment to budget-friendly solutions and excellent project management. Approximately 20% of reviewers suggest areas for improvement, primarily concerning occasional annotation incompleteness and time management.

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Reviews mention Adaptable
Clients consistently highlight HaiData's adaptability and responsiveness to project demands. One reviewer noted their 'ability to change quickly and adapt to demand and modification,' while another emphasized their openness to changes and new requests, stating they 'adapt themselves to service the needs.' Overall, feedback reflects a strong sentiment of satisfaction regarding their flexibility, with clients appreciating the high quality of service delivered despite evolving project requirements.

Data & Image Annotation Services for Agricultural Robotics Company

4.5 Nov 10, 2023

HaiData definitely comes across a High Quality service. They have been always open to changes and new requests and adapt themselves to service the needs. High Quality and Adaptability We have worked with other Annotation companies as well but HaiData takes the annotation services very seriously. They adapt to the change, learn quickly and deliver with high quality.
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Industry Experience

HaiData has demonstrated substantial expertise across various industries, including Medical, Environmental Services, Logistics & Supply Chain, Software, Engineering, and Agriculture. Clients commend their adaptability, quality of annotations, and project management skills. In the Medical and Agriculture sectors, they excelled in data annotation for AI applications, while in Logistics, they improved operational efficiency through computer vision solutions. Overall, HaiData is well-received for delivering value and maintaining high standards across all engagements.
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Medical Environmental Services Logistics & Supply Chain Software Engineering Agriculture

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight HaiData's pricing as fitting their budgets while providing excellent value for money. Feedback emphasizes the company's ability to deliver high-quality annotations efficiently, with one client noting that HaiData was selected due to its 'good value for cost.' Overall sentiment is positive, with multiple reviews commending the company's cost-effectiveness and responsiveness to client needs, indicating a strong alignment between pricing and service quality.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Back Office Outsourcing

30% IT Staff Augmentation

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany is a recruitment and employment services company specializing in sourcing talent for various industries, including creative design and technology. With consistently high praise for their professionalism, responsiveness, and transparency, 100% of reviewers highlight their impressive commitment to meeting client needs effectively. Clients commend Ukrany's ability to quickly provide skilled candidates, enhancing project success and satisfaction.

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Reviews mention Knowledgeable
Clients consistently highlight Ukrany's exceptional knowledge and professionalism. One client noted their 'high level of professionalism and subject knowledge,' emphasizing their responsiveness and alignment with company values. Such feedback indicates a strong sentiment towards Ukrany's expertise, with no identified areas for improvement, reflecting a high level of client satisfaction.

Accounting Services for Professional Employment Organization

5.0 Mar 1, 2023

Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
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Sweden (2) United States (1)

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Deducto

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

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Industry Experience

Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & Beverage

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Top Back Office Outsourcing Companies

A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.

When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.

Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:

Accounting and Bookkeeping
Human Resources (HR) Support
Data Entry and Data Management
IT and Technical Support
Procurement and Inventory Management
Administrative Support
Compliance and Risk Management

Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.

The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.

Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:

What financial services do you specialize in?
Do you have experience in my industry?
Can you provide client references or case studies?
What is your approach to working with clients?
Who will be working on my account, and what are their qualifications?
What is your pricing model?
How do you measure success and ROI?
What tools or technologies do you use?
How do you ensure confidentiality and data security?
How flexible are you in scaling services as our needs grow?

These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.

Top Back Office Outsourcing Companies

List of the Top Back Office Outsourcing Service Providers

Reviewed 2 times in the past 6 months

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Reviews mention Customized support

Back Office Outsourcing & Market Research for Consulting Co

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Reviews mention Unique expertise

Bookkeeping Services for Accounting Firm

Documentation & Transcription for Preservation Mgmt. Company

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Reviews mention Unique expertise

Website Revamp for Pet Services Company

Social Media Marketing & Web Support for Staffing Firm

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Reviews mention Hard working

Call Center Services for Legal Operations Platform

Call Center Services for Healthcare Tech Platform

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Virtual Assistant and customer support

Reviews mention Communicative

Finance & Accounting Outsourcing for Home Renovation Company

Bookkeeping for Renovation & Flooring Company

Bookkeeping Services for Auto Detailing Company

Financial Mgmt & Bookkeeping for Childcare Facility

Accounting for Transportation & Logistics Company

Reviewed 21 times in the past 6 months

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Reviews mention Adaptable

BPO Data Processing Services for Child Care Consultancy

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Reviews mention Reasonable pricing

Billing & Organizational Services for Education Organization

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Reviews mention Patient

Call Center Services for Healthcare Co

Call Center Services for Healthcare Co

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Protel BPO is very responsive

Reviews mention Great team

Information Technology Customer Verification

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Reviews mention Efficient

Back-Office Tech Support & Solutions for Symantec

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