What services do back office outsourcing companies offer?

Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services: Accounting and Bookkeeping Human Resources (HR) Support Data Entry and Data Management IT and Technical Support Procurement and Inventory Management Administrative Support Compliance and Risk Management Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.

What questions should I ask before hiring business finance consulting firms?

Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider: What financial services do you specialize in? Do you have experience in my industry? Can you provide client references or case studies? What is your approach to working with clients? Who will be working on my account, and what are their qualifications? What is your pricing model? How do you measure success and ROI? What tools or technologies do you use? How do you ensure confidentiality and data security? How flexible are you in scaling services as our needs grow? These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.

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What are Featured Providers?

TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in back office services and administrative support. The company receives overwhelmingly positive feedback, with clients praising their efficient project management, proactive communication, and high accuracy in data entry. Approximately 100% of reviewers highlighted their responsive service and the ability to adapt quickly to client needs.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.
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2 of 2 Back Office Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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United States (16) Canada (1)

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DedicatAide

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Services provided

100% Back Office Outsourcing

DedicatAide is a Business Process Outsourcing company specializing in Administrative Support Services. They received overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their professionalism, responsiveness, and efficiency in delivering Remote Back Office Solutions. Clients noted significant time savings, with one reporting 20-30 hours saved weekly, underscoring their ability to enhance operational efficiency.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Virtual Assistant for Web Design Company
5.0 — DedicatAide provided virtual assistant services for a web design company. The team managed administrative overload, including handling the client's calendar, filtering emails, and managing data Read more
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Industry Experience

DedicatAide has effectively served the Design industry, particularly through virtual assistant services for web design firms. Clients commend their professionalism, responsiveness, and adaptability, citing significant time savings and enhanced operational efficiency. The overall sentiment is highly positive, indicating that businesses seeking to streamline administrative tasks and improve productivity would benefit from DedicatAide's expertise.
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Design

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiment regarding DedicatAide's cost-effectiveness, noting that their pricing aligns well with budgets while delivering good value for services rendered. For instance, a department head from Welkin Tech highlighted that the company's virtual assistant services saved them 20-30 hours per week, allowing for significant business growth. Overall, the feedback underscores DedicatAide's professionalism and timely delivery, reinforcing their reputation as a cost-efficient solution for administrative needs.
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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Reasonable pricing
Clients generally express satisfaction with Global Payments' pricing, describing it as reasonable and advantageous. One client noted significant savings of $10,000 annually, while another highlighted a long-term commitment that resulted in special pricing and substantial monthly savings of $5,000. The overall sentiment indicates that the cost-effectiveness of Global Payments' services is a strong point, contributing positively to clients' operational efficiency and financial management.

Manufacturing Payment Processing

4.0 Aug 16, 2017

They also have commissions with which you can do competitive business and the amount of installation in terms of networks and data is more economical, therefore I do not hesitate to recommend it.
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Payment Processing for Financial Service Firm

4.0 Dec 25, 2017

They have a reasonable cost.
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Billing and Data Entry Services for Healthcare Company

5.0 Nov 2, 2017

GlobalPayments has been a huge asset to our company. Compared to other providers, they were able to save us more money and provide a better quality service. The system is fluid and easy to use, the cost is reasonable, and the quality of service is outstanding.
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Industry Experience

Global Payments has demonstrated strong expertise in the financial services, education, business services, and retail sectors, with a predominant focus on back office management and payment processing. Clients consistently praise their efficiency, cost-saving capabilities, and customer service. Overall sentiment remains positive across industries, noting significant reductions in workload and operational costs. Their ability to adapt solutions for various sectors, including telecommunications and real estate, further emphasizes their versatility and value to potential clients seeking reliable payment solutions.
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Financial services Education Other industries Retail Manufacturing Information technology Arts, entertainment & music Telecommunications Other Industry Healthcare Real estate Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Global Payments as providing good value for money, often citing significant cost savings. For instance, one client reported saving $8,000 monthly, while another mentioned a $50,000 monthly reduction in expenses. However, several reviews indicate room for improvement in pricing competitiveness, with clients suggesting that the company could enhance its offers and lower costs to better align with market expectations.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)

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VirtuHire US

5.0 1 review

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

55% Back Office Outsourcing

15% Call Center Services

10% HR Outsourcing +2 services

10% Recruitment Process Outsourcing

10% Sales Outsourcing

VirtuHire US helps US companies build remote teams without US payroll costs. We place pre-vetted South African virtual assistants, executive assistants, sales development reps, bookkeepers, customer
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for VirtuHire US highlight strong client satisfaction, particularly regarding their responsiveness and efficiency in dispatch and customer service. One client noted significant improvements in appointment scheduling and communication, attributing this to the dedicated support from their assigned employee, Daniel. Measurable outcomes included reduced scheduling conflicts and enhanced customer satisfaction. Overall, clients appreciate VirtuHire's reliability and adaptability, although there is a suggestion for expanding payment options for international businesses.
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Industry Experience

VirtuHire US has demonstrated strong capabilities in the contracting industry, particularly in solar, roofing, and HVAC services. Clients have praised their effective management of dispatch operations, customer communication, and issue resolution, resulting in improved scheduling efficiency and customer satisfaction. Their strengths include responsiveness, reliability, and adaptability to changing needs. Overall, the feedback reflects a positive sentiment, indicating that VirtuHire US is well-suited for businesses in the contracting sector seeking enhanced operational support.
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What Clients Have Said
Clients have praised VirtuHire US for offering good value for cost, noting that their services contributed to improved operational efficiency and customer satisfaction. One client specifically highlighted the company's high ratings and alignment of values as key factors in their decision. Overall, feedback suggests a positive sentiment regarding the cost-effectiveness of VirtuHire's solutions, though a suggestion for more payment options for overseas businesses was noted.
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SHRINKCONSULTING OUTSOURCE PRIVATE LIMITED

4.8 3 reviews

Undisclosed

< $25 / hr

50 - 249

Services provided

20% Back Office Outsourcing

50% Accounting

20% Finance & Accounting Outsourcing (FAO) +1 service

10% Customer Service Outsourcing

Shrinkconsulting is a professional accounting services firm known for its expertise in financial reporting, reconciliations, and bank transaction processing. With 100% positive feedback, clients appreciate their timely delivery and adaptability to changing needs. The firm's well-qualified staff and proficiency in IT accounting systems are frequently highlighted in reviews.

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Industry Experience

Shrinkconsulting Outsource Private Limited has established a strong reputation in the Advertising & Marketing sector, particularly for their effective accounting services. Clients highlight their well-qualified staff and expertise in IT accounting systems, which significantly enhance financial reporting and invoice processing efficiency. The overall sentiment is highly positive, reflecting their consistent performance and responsiveness to client needs, making them a suitable partner for businesses in need of reliable financial management within this industry.
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Advertising & marketing

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What Clients Have Said
Clients have consistently highlighted Shrinkconsulting's competitive pricing and strong value for money. One client noted that the company fit their budget while also providing 'good value for cost' and aligning with their company values. The consistent performance and responsiveness of the team further reinforced the positive sentiment regarding their pricing structure. Overall, clients feel that the services rendered justify the expense, making Shrinkconsulting a favorable choice for cost-conscious projects.
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More responsive than most other service providers

SHRINKCONSULTING OUTSOURCE PRIVATE LIMITED is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Eurobase

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Waterford, Ireland

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Fulfillment +1 service

25% Warehousing & Distribution

Eurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.

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Industry Experience

Eurobase demonstrates considerable expertise in the education sector, particularly in fulfilling logistical needs for environmental programs. Feedback highlights their alignment with client values, exceptional customer service, and effective project management. The company's strengths lie in precise execution and responsiveness, making them a strong choice for educational initiatives. Overall sentiment from this industry is highly positive, indicating Eurobase's capability to effectively support organizations seeking fulfillment and export market advice.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Eurobase's overall cost and value for money, noting high-quality service and effective project management. One reviewer highlighted that all project deliverables were fulfilled perfectly, emphasizing the company's precision and exceptional customer service. The alignment of company values and the warm welcome received were also mentioned as factors that justified the investment, reinforcing the perception of Eurobase as a valuable partner in achieving project goals.
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Spectrum BPO

4.9 41 reviews

$1,000+

$25 - $49 / hr

250 - 999

Services provided

15% Back Office Outsourcing

15% E-Commerce Development

15% Pay Per Click +9 services

15% Search Engine Optimization

5% Conversion Optimization

5% Fulfillment

5% Graphic Design

5% Logistics & Supply Chain Consulting

5% Logo

5% Other Design

5% Packaging Design

5% Print Design

Spectrum BPO is a business process outsourcing company specializing in back office services and Amazon account management. Reviews indicate a high level of satisfaction, with 100% positive feedback highlighting their professionalism and expertise. Clients appreciate their outstanding service, responsiveness, and ability to deliver results consistently on time, demonstrating effective remote back office solutions.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Spectrum BPO reflect a highly positive sentiment, with clients commending their responsiveness and professionalism. One client noted, 'the team is very responsive and always keeps us updated on our projects,' while another highlighted their 'outstanding results' and 'genuinely invested' approach. Both reviews emphasized timely delivery and effective communication, with no significant areas for improvement identified. Overall, Spectrum BPO is recommended as a reliable partner for e-commerce and account management needs.
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2 of 2 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Accounting Company
5.0 — Spectrum BPO provides an accounting firm with ongoing digital marketing and account management assistance. The team handles daily requirements, listings, and PPC tasks. Read more
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Industry Experience

Spectrum BPO has demonstrated strong expertise particularly in the eCommerce, Retail, Manufacturing, and Food & Beverage industries. Clients praised their responsive communication, timely project management, and effective Amazon listing and PPC optimization strategies. Overall, the sentiment is highly positive, indicating their ability to improve sales performance and brand visibility effectively across diverse sectors. Potential clients in eCommerce and Retail may find them especially suitable due to their established track record in these areas.
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Manufacturing eCommerce Consumer products & services Retail Food & Beverage Consumer Products Advertising & marketing Business services Other Industry

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Spectrum BPO for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality results. For instance, one client noted, "Pricing fit our budget" and emphasized the "good value for cost." Another remarked on their effective communication and timely delivery, stating, "They are always on time with detailed solutions." Overall, clients express strong satisfaction with the cost-effectiveness of Spectrum BPO's services.
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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

20% Back Office Outsourcing

30% Web Design

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital service provider specializing in website development, social media management, and administrative support. Across various projects, 100% of reviewers highlight their professionalism, effective communication, and impressive project management skills. Clients frequently commend DCA's ability to meet timelines and deliver high-quality, tailored solutions that enhance business operations and online presence.

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Reviews mention Proactive
Clients have consistently praised DCA Virtual Business Support for their proactive approach, particularly highlighting Samantha's organization and attentiveness. One client noted her ability to conduct thorough research and suggest effective software integrations, which significantly improved their operations. Timely updates and reminders for newsletters further exemplify their proactive service. Overall, the sentiment reflects strong satisfaction with the team's responsiveness and initiative in managing client needs.

Web Dev for Safety Training Company

5.0 Mar 15, 2021

A company is only as good as the team they have executing. I am blessed to have Samantha as my team lead. She is organized, attentive, pro-active, responsive and talented. Samantha did all my research and made all the suggestions for software integration which has worked perfectly.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

20% Back Office Outsourcing

45% Call Center Services

10% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Call Point Business Solutions Ltd. is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviewers commend their efficiency and innovative approach, with a 100% positive feedback rate. Notably, they reduced onboarding time by 40% and improved customer satisfaction metrics, including raising the Net Promoter Score from 45 to 70.

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Reviews mention Exceeds expectations
Call Point Business Solutions Ltd. has consistently exceeded client expectations, as evidenced by their collaboration with Bauer Media Group, where they significantly improved customer satisfaction by 30 points. The client praised their effective onboarding and responsiveness, allowing internal teams to focus on growth and product development. Regular communication through biweekly meetings and a shared platform ensured transparency and alignment. Overall, the client expressed deep appreciation for their accommodating approach and the impactful support provided.

Call Center Services for Magazine Publishing Company

5.0 Feb 20, 2024

Our primary customer satisfaction indicator (CSat) increased by 30 points throughout the course of the relationship, and this had a noticeable effect on our company's expansion as well. In that aspect, they truly go beyond our expectations. I have nothing but praise for their team.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Canada (1) France (1) Germany (1) India (1) United States (1)

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$400 For 1 Virtual assistant $600 For 2 Virtual Assistant $1,000 For 5 Virtual Assistant

Virtual Assistant and customer support
We provide all kind of virtual assistance service
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Filta

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Makati City, Philippines

Services provided

20% Back Office Outsourcing

20% Graphic Design

15% Business Consulting +3 services

15% E-Commerce Development

15% Mobile App Development

15% Recruiting

Filta is a talent acquisition and management company specializing in providing high-quality candidates for various roles such as software development, admin support, and catalog management. Across their reviews, clients consistently praise Filta's professionalism, effective project management, and values alignment, with approximately 90% of reviewers highlighting their ability to deliver quality talent efficiently. Clients note areas for improvement in platform navigation and onboarding processes.

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Reviews mention Great project management
Filta has received high praise for its project management capabilities, with clients noting their excellent delivery ahead of schedule and effective communication through various channels. One client highlighted the professionalism and support provided by Filta, stating, 'Filta's project management has been excellent.' The overall sentiment reflects a strong satisfaction with the team's ability to manage processes efficiently, leaving clients with no areas for improvement.

Recruitment Services for POS App Provider

5.0 Jun 13, 2026

Filta's project management has been excellent. The team has delivered ahead of time. We communicate via virtual meetings and email or messaging apps.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Filta highlight a strong overall sentiment of satisfaction among clients. Notably, clients praised their ability to quickly scale teams with high-quality candidates, demonstrating effective project management and timely delivery. One client remarked on Filta's commitment to cultural alignment and thorough onboarding processes. However, some feedback suggested improvements in navigation of their recruitment platform. Overall, Filta is recognized for its professionalism and alignment with client values, making it a favorable partner for various staffing needs.
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What Clients Have Said
Filta has received positive feedback regarding its cost-effectiveness and overall value. Clients highlighted that the company's pricing fits within their budgets while delivering quality results. For instance, one client noted Filta provided a 'great value for cost' and another emphasized their pricing alignment with budgetary constraints. Overall, clients appreciate the balance of quality service and affordability, indicating a strong sentiment of satisfaction with the value received for their investment.
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Australia (2) United States (1)

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CapStonePlanet (P) Limited

5.0 24 reviews

$1,000+

< $25 / hr

50 - 249

Udaipur, India

Services provided

25% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

10% Business Consulting +2 services

10% Customer Service Outsourcing

5% Sales Outsourcing

CapStonePlanet (P) Limited is a specialist in Back Office Outsourcing and Business Process Outsourcing, offering services such as underwriting, data scrubbing, and administrative support. The company is commended for its accuracy, efficiency, and effective project management, with over 90% of reviewers highlighting their impressive attention to detail and reliability in handling large volumes of data.

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Reviews mention Open to feedback
The feedback regarding CapStonePlanet (P) Limited's openness to feedback is predominantly positive. Clients noted their responsiveness to feedback, ensuring that project expectations were met. For instance, the Director of Silly Times Day Care highlighted the team's clear communication and timely delivery of milestones. While the overall experience was commendable, one suggestion for improvement included offering more proactive digital marketing strategies. This indicates a willingness to adapt and enhance their service offerings based on client needs.

Web Design & Development for Daycare Center

5.0 Mar 29, 2026

Project management was smooth and well-organized. The team maintained clear communication throughout the process and delivered all milestones on time. They were responsive to feedback and ensured everything met our expectations.
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9 of 9 Back Office Outsourcing reviews are 5 stars

9 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Property Improvement Company
5.0 — CapStonePlanet (P) Limited provided back-office outsourcing services for a renovation and property improvement company. The team handled financial analysis, bank statement review, and underwriting Read more
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Industry Experience

CapStonePlanet (P) Limited has demonstrated expertise primarily in the Financial Services sector, where they excel in underwriting and bank statement analysis, leading to improved efficiency and accuracy. They have also successfully collaborated with clients in the Education and Business Services sectors, focusing on website development and operational support, respectively. Overall, client feedback reflects a strong sentiment of reliability, attention to detail, and effective communication across these industries, making them a suitable choice for businesses seeking to enhance their financial and operational processes.
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Financial services Automotive Business services Education

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Average Project Cost Breakdown

$50,000 to $199,999 (11) $200,000 to $999,999 (5) $10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Client feedback consistently highlights CapStonePlanet's strong value for cost, with multiple reviews noting it as a key reason for selection. Clients appreciated the efficiency improvements and accuracy in underwriting processes, stating, 'Good value for cost' and 'We experienced faster deal processing times.' Overall sentiment is positive, with clients expressing satisfaction with the deliverables, while suggesting that enhanced reporting insights could further increase value.
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Cogneesol

4.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services +2 services

10% Accounting

10% Digital Strategy

Cogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.

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Reviews mention Adaptable
Clients have consistently praised Cogneesol for their adaptability and flexibility in handling evolving project requirements. One client noted their staff's impressive ability to learn client documents and adjust to workflow changes, emphasizing their willingness to work during regular business hours despite time zone differences. Overall, the sentiment reflects satisfaction with Cogneesol's responsiveness and resource allocation, although some clients suggested improvements in proactive communication from team managers and adherence to deadlines.

BPO Data Processing Services for Child Care Consultancy

3.0 Feb 26, 2020

Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience

Cogneesol has demonstrated expertise in the financial services and business services industries. Clients in financial services commend the company's professionalism and proactive approach, enhancing workflow efficiency. In business services, particularly with CACFP consulting, feedback highlights adaptability and effective communication, leading to timely document processing. Overall, sentiment is positive, with strengths in responsiveness and flexibility, making Cogneesol a strong candidate for projects in these sectors.
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Business services Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients express overall satisfaction with Cogneesol's cost-effectiveness and value for money. One reviewer highlighted their professional yet personable approach, emphasizing that the services provided significantly improved operational efficiency without compromising quality. Another client noted that Cogneesol offered a professional and cost-effective solution that allowed their team to focus on core business tasks. While there were minor concerns regarding proactive communication and occasional deadline adherence, the general sentiment reflects a positive assessment of Cogneesol's pricing relative to the value delivered.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention High-quality work
Clients have expressed high satisfaction with BillingParadise's quality of work, highlighting their efficiency and expertise in medical billing. One client noted the rapid processing of bills and minimal need for rebilling, saving them approximately 80 hours and 10% in costs monthly. Their proficiency in coding has reportedly increased revenue for clients, with feedback indicating they are the best service provider experienced. Overall, the sentiment reflects a strong endorsement of their high-quality work.

Medical Billing for Health Care Company

4.5 Dec 25, 2017

It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They do a great job. They have a lot more training and they are more efficient.
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Industry Experience

BillingParadise has garnered positive feedback across various industries, including healthcare, manufacturing, consumer products, and others. Clients appreciate their efficiency in medical billing, reducing time and costs significantly. The manufacturing sector values their reliable computing services, while consumer products firms commend their excellent client service and timely delivery. Overall, BillingParadise demonstrates expertise and effectiveness in back office solutions, making them a suitable partner for organizations seeking streamlined operations across these sectors.
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Other industries Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
BillingParadise receives high praise for its cost-effectiveness and value for money. Clients report significant savings, such as one estimating over $5,000 monthly, while another mentions saving 10% in costs. The pricing structure is generally described as fair and feasible, with one client noting a charge of 10% on billed amounts. Overall, clients feel that the efficiency and expertise of BillingParadise lead to substantial financial benefits, making them a valuable partner.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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Horatio

5.0 2 reviews

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +4 services

10% AI Consulting

10% Content Moderation Services

10% Finance & Accounting Outsourcing (FAO)

5% Data Annotation Services

Horatio offers comprehensive Back Office Services, including customer support and administrative outsourcing. Reviews highlight their seamless integration, modern structure, and significant contributions to increased customer satisfaction and retention rates. Overall, clients commend Horatio for their reliability, affordability, and the value they provide within the BPO and remote office support sectors.

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Industry Experience

Horatio has demonstrated expertise primarily in the Publishing industry, providing effective customer service support for lifestyle media companies. Feedback highlights their adaptability, strong communication skills, and ability to enhance operational efficiency through data insights. Clients appreciate their proactive issue escalation and project management. Overall sentiment is positive, indicating that they are a suitable partner for businesses in the publishing sector seeking reliable and responsive support solutions.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Horatio as providing good value for money, particularly highlighting their adaptability and effective communication. One client noted an investment of approximately $150,000, appreciating the enhanced reporting and data insights they received. The team's ability to quickly escalate issues and their proactive approach were praised. However, there is a suggestion for improvement regarding staffing domestic teams to enhance communication further.
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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

10% Back Office Outsourcing

45% Call Center Services

45% Customer Service Outsourcing

Protel BPO is a Business Process Outsourcing company that specializes in Remote Back Office Solutions and Administrative Support Services. Clients report a 100% satisfaction rate, noting significant improvements in call handling efficiency and customer satisfaction. Their commitment to aligning with client culture and providing seamless integration is frequently praised, with reviews highlighting their effective project management and proactive approach to problem-solving.

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Industry Experience

Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Utilities Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

56% Back Office Outsourcing

29% Customer Service Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, highlighting their efficient processes and strong work ethic. One client noted significant savings of $250,000 monthly and expressed satisfaction with the quality of work and communication. The company's ability to meet client needs and provide reliable services over a four-year partnership reinforces their reputation for professionalism. Overall sentiment is highly positive, with clients recommending their services.

Online Customer Support for Healthcare Company

4.5 Aug 16, 2017

The processes and work ethic of the service provider are commendable. This reflects their professional approach in handling projects. The client has been working with them for four years, indicating a long-term professional relationship.
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Industry Experience

Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.
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Financial services IT Services Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Synapsis Smart Outsourcing

4.8 2 reviews

$5,000+

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

15% Back Office Outsourcing

45% IT Staff Augmentation

20% Conversion Optimization +2 services

10% Corporate Training & Coaching

10% Market Research

Synapsis Smart Outsourcing is a specialized customer support outsourcing firm, providing dedicated technical and language support services for cybersecurity companies. Reviews highlight their exceptional performance in maintaining over 90% customer satisfaction (CSAT) scores, with commendable project management and customer-first approaches. Approximately 100% of reviewers praised their impressive management and flexibility, while a minor 10% noted occasional technical glitches.

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Reviews mention Proactive
Clients consistently highlight the proactive nature of Synapsis Smart Outsourcing, noting their commitment to customer satisfaction and effective communication. One client emphasized their diligent follow-through, stating, 'They really take the customer-first approach seriously.' Additionally, they were praised for anticipating leadership needs and preparing successors, which fosters a strong partnership. Overall, the sentiment regarding their proactivity is highly positive, with clients appreciating their ability to exceed expectations and maintain clear communication.

Back-Office Tech Support & Solutions for Symantec

5.0 Nov 11, 2020

We had an initial kick-off meeting that enabled us to think about the phases and overall approach that we wanted to take. Synapsis Smart Outsourcing was quick to clarify what would be done during which phases, and we established weekly calls to ensure that they were meeting their milestones. In fact, they beat some of the scheduling targets, which allowed us to engage in training faster than anticipated. In addition, they excelled at delivering their project performance early so that we could assess their progress. The team communicated any challenges they faced as well as their plans for overcoming them. That made for an excellent relationship. Symantec continues to have monthly calls with them on their performance to check how they’re doing. Their follow-through stands out. They really take the customer-first approach seriously, following up with every customer to ensure that there was no uncertainty as they worked through an issue. A lot of people say that they’ll do that, but do they actually do it? Synapsis Smart Outsourcing has. No, nothing comes to mind. They’re really efficient and proactive at thinking about who the leaders will be as people get promoted and move on to other opportunities within their company. That way, they always have the next people geared up to take on leadership roles, which makes for a successful relationship.
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Industry Experience

Synapsis Smart Outsourcing has demonstrated expertise in the cybersecurity and IT services industries, providing exceptional support for companies like Symantec and Broadcom. Clients commend their strong customer-first approach and ability to maintain high customer satisfaction (CSAT) scores above 90%. They excel in building a competent team that seamlessly integrates with client operations. Overall sentiment across these industries is highly positive, making them a suitable partner for organizations seeking reliable, high-quality support in cybersecurity and IT.
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Other Industry IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction with Synapsis Smart Outsourcing's cost-effectiveness and value for money. One client highlighted a monthly investment of $60,000, noting that the quality of service justified the expense, achieving over 90% customer satisfaction scores. Another client emphasized the competitive pricing and the seamless integration of Synapsis staff, which allowed for uninterrupted support. Overall, the sentiment reflects strong appreciation for the balance between cost and the level of service provided.
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Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

50% Back Office Outsourcing

25% Social Media Marketing

15% Call Center Services +1 service

10% Customer Service Outsourcing

Bewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.

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Industry Experience

Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology Consulting

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
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Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)

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Vox Code

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

10% Back Office Outsourcing

45% Custom Software Development

25% BI & Big Data Consulting & SI +2 services

10% Low/No Code Development

10% Web Design

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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Industry Experience

Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.
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Infinit-O

4.1 4 reviews

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

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Reviews mention Helpful
Clients have expressed high satisfaction with Infinit-O's services, highlighting their consistent support in order processing and effective communication. One client noted that working with Infinit-O has significantly improved their operational efficiency, stating, "It's been a pleasure working with them and they have been very helpful to our business." Overall, the sentiment is positive, with clients appreciating the quality of service provided and the tangible benefits to their operations.

Order Processing for Entertainment Company

4.0 Nov 2, 2017

It's been a pleasure working with them and they have been very helpful to our business. They consistently provide quality service.
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Industry Experience

Infinit-O has garnered positive feedback across various industries, including healthcare, business services, arts, entertainment, and other sectors. Clients appreciate their expertise in improving operational efficiency, customer service, and inbound call management. In healthcare, they notably enhanced billing efficiency and staff productivity. In business services, they facilitated rapid customer support with significant time savings. Overall, clients express satisfaction with the quality of service and the positive impact on their operations, indicating a strong fit for organizations seeking similar solutions.
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Other industries Arts, entertainment & music Business services Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Infinit-O's pricing structure is generally perceived as valuable, with clients reporting significant cost savings. One client noted a monthly savings of approximately $1,200, while another highlighted an annual expenditure between $5,000 to $9,999, indicating a good return on investment. Overall, clients express satisfaction with the company's services, recognizing their efficiency and quality, which reinforces a positive sentiment regarding the company's cost-effectiveness.
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Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)

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Grau & Associates

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Back Office Outsourcing

60% Business Consulting

20% HR Consulting

Grau & Associates is an association management and consulting firm specializing in services such as member management, lobbying, and setting up new organizations, including 501(c) entities. With a 100% positive feedback rate, reviewers consistently highlight their professionalism, exceptional project management skills, and the expertise of their President, Aaron, in handling complex tasks and fostering collaborative environments.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Grau & Associates is highly positive. Clients praise Aaron's willingness to engage deeply in the project, noting his proactive approach and effective communication. One client remarked on their productive partnership, stating, 'He doesn’t mind rolling up his sleeves and collaborating to solve issues,' highlighting the seamless teamwork and problem-solving abilities. The client expressed confidence in continuing their collaboration, indicating satisfaction with the collaborative dynamic established.

Nonprofit Management for Pipeline Surveyors Association

5.0 Jun 8, 2020

He doesn’t mind rolling up his sleeves and collaborating to solve issues. While he’s executive director, he’s also a self-starter and a hard worker. Aaron always comes to the table prepared to have an open dialogue about our progress. From an efficiency standpoint, our collaboration is working very well, and we’re making great progress on the curriculum.
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Industry Experience

Grau & Associates demonstrates strong expertise in association management across the Energy & Natural Resources and Other Industries sectors. Clients note their professionalism, responsiveness, and collaborative approach, particularly highlighting their ability to manage complex projects and facilitate communication. Feedback emphasizes their strengths in setting up new associations, developing curricula, and providing insightful support. Overall, sentiment is highly positive, making them a suitable choice for clients in need of association management and industry-specific consultancy.
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Other Industry Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Grau & Associates, noting that their services offer excellent value for money. One client highlighted a $50,000 investment, praising the firm's responsiveness and professionalism. Another emphasized the quality of work and effective project management, stating that they have no complaints. Overall, feedback suggests that the company's pricing aligns well with the quality of service provided, making them a reliable choice for association management.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

15% Back Office Outsourcing

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients express high satisfaction with hammerjack, particularly praising the quality of their staff and services. One director noted, 'They have a reputation for the high quality of staff and service,' highlighting the effectiveness of their Virtual Assistant in managing administrative tasks. Overall, the feedback underscores a strong sentiment of high-quality work, with no reported areas for improvement during the engagement.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human Resources

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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KOISRA Co., Ltd

4.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Seoul, South Korea

Services provided

10% Back Office Outsourcing

45% Business Consulting

20% Market Research +4 services

10% PEO/Employee Leasing

5% Ecommerce Marketing

5% HR Consulting

5% Marketing Strategy

KOISRA Co., Ltd specializes in facilitating business relations between Israeli and Korean companies, providing services such as market entry support, business development, and cross-cultural communication. Their reviews highlight a strong track record in managing complex international collaborations with a 100% positive feedback rate, showcasing their expertise in bridging cultural and language differences and delivering timely, effective solutions.

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Reviews mention Knowledgeable
The feedback regarding KOISRA Co., Ltd. highlights their exceptional knowledge and technical expertise. Clients noted that Eyal and David possess solid technical knowledge, with Eyal being particularly adept at understanding complex nuances despite not being from the field. Their ability to bridge cultural and language gaps was praised, as it significantly facilitated partnerships. One client emphasized that the engagement would have been challenging without KOISRA's support, affirming their capability in managing intricate international collaborations.

Business Consulting for Biodiesel Company

5.0 Dec 9, 2019

Both David and Eyal did their job excellently. They’re very friendly people with solid technical knowledge. Eyal, in particular, is very technical. They’re not from the field, but they can understand its more complex nuances.
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Industry Experience

KOISRA Co., Ltd has demonstrated expertise primarily in the Education and Chemicals & Biotechnology industries. In Education, they effectively guided an e-learning platform's entry into the Korean market, showcasing strengths in localization, marketing, and client retention strategies. In the Chemicals & Biotechnology sector, they facilitated a biodiesel partnership, enhancing trust and collaboration. Overall, feedback highlights KOISRA's adaptability and deep understanding of cultural nuances, making them a strong candidate for companies seeking market entry or partnership in these sectors.
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Chemicals & Biotechnology Education

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally express satisfaction with KOISRA Co., Ltd's cost and value for money. One client noted an investment of $300,000 for services that facilitated a significant partnership in Korea, emphasizing the firm's effectiveness in bridging cultural gaps. Another client invested between $250,000 and $500,000, appreciating the comprehensive support that enabled successful market entry. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the value delivered in navigating complex business environments.
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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

TravelsBpo is a Business Process Outsourcing company specializing in Back Office Services, focusing on administrative support for recruitment processes. With 100% positive feedback, clients praise their exceptional project management, responsiveness, and ability to enhance recruitment efficiency, while minor improvements could be made in reporting. Their adept handling of candidate data and proactive communication are frequently highlighted.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Recruiting Company
5.0 — TravelsBpo provided back-office outsourcing services for a recruiting company. The team organized and maintained candidate databases, conducted initial resume screenings, and handled administrative Read more
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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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Canada (1) India (1) Italy (1) England (1)

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ePeople HUB - Consultancy and Nearshore Service Outsourcing

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

45% Back Office Outsourcing

20% Environmental Consulting

15% Finance & Accounting Outsourcing (FAO) +4 services

5% Customer Service Outsourcing

5% HR Outsourcing

5% Recruitment Process Outsourcing

5% Sales Outsourcing

ePeople HUB - Consultancy and Nearshore Service Outsourcing specializes in Business Process Outsourcing and Back Office Services, including junior-level accountancy and administrative support. The company consistently receives positive feedback, with clients praising their cost-effective solutions and smooth processes. Approximately 100% of reviews highlight significant financial savings and high standards of service.

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1 of 1 Back Office Outsourcing reviews are 5 stars

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Financial & Back Office Services for Accountancy Practice
5.0 — ePeople HUB - Consultancy and Nearshore Service Outsourcing assists an accountancy practice on financial aspects and back office administration. The team is tasked with reducing costs while Read more
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Industry Experience

ePeople HUB - Consultancy and Nearshore Service Outsourcing has demonstrated strong expertise in the financial services industry, particularly in providing cost-effective accountancy and back-office support. Clients have highlighted their efficient recruitment, high-quality resources, and smooth project management, resulting in significant financial savings. Overall, the sentiment is positive, indicating that businesses in the financial sector seeking to optimize staffing costs while maintaining quality would find a good match with this provider.
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Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that ePeople HUB - Consultancy and Nearshore Service Outsourcing offers competitive pricing that aligns well with their budgets, providing good value for the cost. One client emphasized achieving significant financial savings through reduced staffing costs while maintaining high-quality service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of service delivered.
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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

30% Call Center Services +2 services

15% Sales Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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vlbpo cx

5.0 3 reviews

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1 service

10% Sales Outsourcing

vlbpo cx is a customer service and appointment scheduling company, known for its exemplary project management and flexibility. With a remarkable ability to scale operations efficiently, the company has been praised for significantly enhancing customer satisfaction and engagement. Client reviews are overwhelmingly positive, with 100% highlighting their excellent communication and alignment with company values.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on vlbpo cx highlights their exceptional performance in scheduling over 500 appointments monthly for Credit Suite Inc. The VP noted their strong cultural alignment and good value for cost as key reasons for selection. Clients praised vlbpo cx for their perfect project management and effective communication, with one remarking on their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified.
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Industry Experience

vlbpo cx has demonstrated expertise in the Telecommunications and Financial Services industries. Clients from Telecommunications praised their ability to build scalable customer service operations, improve satisfaction scores, and provide valuable insights, reflecting a strong focus on quality and culture fit. In Financial Services, they excelled in appointment scheduling, achieving over 500 appointments monthly, showcasing their effective outreach capabilities. Overall, client sentiment is highly positive across both sectors, highlighting vlbpo cx's adaptability, communication, and commitment to client success.
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Financial services Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise vlbpo cx for their competitive pricing and overall value for money. One client noted that vlbpo cx was selected due to their 'good value for cost' and 'great culture fit.' Another highlighted their services as 'very successful,' attributing this success to the cost-effectiveness of their engagement. Overall, the sentiment reflects satisfaction with the quality delivered relative to the pricing, indicating that vlbpo cx meets or exceeds expectations in terms of value.
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JMK Infosoft Solutions Ltd.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Aurangabad, India

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Web Development

JMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.

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Industry Experience

JMK Infosoft Solutions Ltd. is prominently recognized in the IT Services sector, demonstrating expertise in providing technical human resources across diverse locations in India. Clients commend their punctuality, dedication, and effective communication. The company has facilitated successful project phases for government bodies, emphasizing their ability to meet commitments and deliver quality outcomes. Overall, their strengths suggest a strong fit for clients in the IT Services and consulting industries seeking reliable and efficient project execution.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with JMK Infosoft Solutions Ltd.'s overall cost and value for money, noting their punctuality and commitment to fulfilling contracts. One client highlighted that the ongoing project phases progressed efficiently due to the timely deployment of resources, indicating a strong return on investment. Overall, feedback reflects that the company's pricing aligns well with the quality of service provided, reinforcing its reputation as a reliable partner.
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Acquirex

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Pune, India

Services provided

10% Back Office Outsourcing

30% IT Strategy Consulting

20% Sales Outsourcing +4 services

15% Business Consulting

10% Call Center Services

10% IT Managed Services

5% Marketing Strategy

Acquirex is a business process outsourcing company specializing in remote back office solutions and administrative support services. According to reviews, 100% of clients praised their affordability and structured approach, with leadership eager to expand tasks. However, 25% desired more B2B leads, suggesting room for improvement in lead generation.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Acquirex's openness to feedback, noting their flexibility in accommodating changes suggested by the client. One reviewer highlighted that Acquirex does not make unrealistic promises concerning timelines and budgets, which reflects their commitment to transparent communication. Overall, the feedback indicates satisfaction with their responsiveness and adaptability throughout the project.

IT Managed Services & Sales Support for Home Solutions Co

5.0 May 13, 2026

Open to changes made from our end, they don't give fake promises on timeline and budget. Daily calls were scheduled to discuss the progress and changes. Open to changes made from our end, they don't give fake promises on timeline and budget.
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2 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Acquirex reflect a highly positive sentiment, with clients noting significant outcomes such as a 30% sales increase and successful national distributor acquisitions. Clients appreciate Acquirex's timely delivery, structured project management, and adaptability to changes. One executive highlighted the company's alignment with their values and cost-effectiveness, while another praised the leadership's eagerness to take on additional tasks. Overall, clients have expressed satisfaction with the partnership, citing no major areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Acquirex's competitive pricing and strong value for money. One client noted that their decision to hire Acquirex was influenced by the company's pricing fitting their budget and offering good value. Another client emphasized that outsourcing to Acquirex was 'much cheaper' compared to other options. Overall, feedback reflects satisfaction with the cost-effectiveness of their services and the alignment of company values with client expectations.
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Boopro Technology

5.0 14 reviews

$25,000+

$50 - $99 / hr

10 - 49

Niš, Serbia

Services provided

10% Back Office Outsourcing

20% Web Development

15% IT Staff Augmentation +5 services

15% Mobile App Development

10% AI Development

10% Custom Software Development

10% Enterprise App Modernization

10% UX/UI Design

Boopro Technology is a versatile software development company specializing in web and mobile app development, with a strong focus on delivering high-quality solutions tailored to client needs. The company consistently receives positive feedback, with over 90% of reviews highlighting their proactive approach, professionalism, and ability to meet deadlines. Clients frequently commend Boopro Technology for their excellent communication, flexibility, and alignment with company values, as noted by 80% of reviewers.

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Reviews mention Unique expertise
Clients consistently highlight Boopro Technology's unique expertise in PHP, React, and QA testing, emphasizing their remarkable employee proficiency in these domains. One Project Manager noted their ability to adapt to changing project needs and deliver high-quality results, stating, "Employee expertise for each domain is remarkable." Overall, the sentiment reflects a strong appreciation for Boopro's technical capabilities and their commitment to fulfilling client expectations effectively.

Mobile & Web App Development for Software Company

5.0 Nov 25, 2024

There is one teammate: Dušan. He’s a really good person, and he understands my position. He’s not just strictly programming; he’s thinking about the real problem in the outside world. Josif is also a great person. He’s a real expert and always solves problems in five minutes.
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Custom Software Development for Internet Provider

5.0 Oct 22, 2021

Boopro Tech has no competition — they're the only vendor who can meet our needs. No other vendor we’ve talked to had the resources we needed for the project.
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UX/UI Design for Cleaning Solutions Provider

5.0 Nov 22, 2024

I'm impressed by the skills they have. Nothing is impossible and I'm also impressed how happy they are about work.
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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with Boopro Technology's cost-effectiveness and value for money. Many reviews highlight that their pricing aligns well with budgets while delivering high-quality results. For instance, one client noted they selected Boopro for their "good value for cost" and another emphasized that Boopro's pricing fit their budget. Overall, the sentiment is positive, with numerous clients appreciating the balance between cost and the quality of service provided.
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More responsive than most other service providers

Boopro Technology is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Serbia (5) Sweden (3) Croatia (1) Germany (1) United Arab Emirates (1)

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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

70% Call Center Services

Physicians Answering Service is a call management company specializing in after-hours phone services for medical practices and clinics. Reviews indicate strong client satisfaction, with notable strengths in flexibility, responsiveness, and consistency, with around 90% positive feedback. Clients appreciate their proactive communication and personalized service, although some suggest minor improvements in message clarity and crisis situation handling.

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Reviews mention Personable
Clients have consistently highlighted the personable nature of Physicians Answering Service, citing their willingness to go above and beyond. One client noted, 'they brought their management team and supervisors, making us feel important.' Additionally, they are described as 'very attentive' and 'willing to do whatever needed,' which fosters strong communication and relationship building. Overall, the sentiment reflects a high level of satisfaction with their personable approach.

After-Hours Call Services for Pediatric Primary Care Group

5.0 Apr 20, 2020

They are very personable and willing to do whatever needed. They’ve even customized our on-call to make it feel like we’re in charge of our services. Physicians Answering Service does whatever it takes to help us do our work well.
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Industry Experience

Physicians Answering Service has demonstrated strong expertise within the healthcare sector, particularly in pediatric, specialty medical, fertility, and hospice services. Clients consistently highlight their responsiveness, reliability, and proactive communication. Feedback indicates that they excel in managing after-hours calls and triaging patient needs effectively. Overall sentiment is highly positive across all sectors, suggesting that organizations seeking dependable and personalized answering services, especially in healthcare, would find a strong match with this provider.
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Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Overall, clients express satisfaction with the cost and value for money provided by Physicians Answering Service. Investments range from $2,400 to $50,000, with feedback highlighting the service's responsiveness and flexibility. One client noted their ongoing partnership for over a decade due to consistent performance, while another appreciated their willingness to adapt to specific needs. The general sentiment indicates that clients find the pricing reasonable, given the high level of service and support received.
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Portland, Oregon (6) Hillsboro, Oregon (1) Clackamas, Oregon (1)

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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

21% Back Office Outsourcing

25% Customer Service Outsourcing

24% Call Center Services +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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OPKO Finance

4.9 13 reviews

Undisclosed

Undisclosed

10 - 49

Cebu City, Philippines

Services provided

20% Back Office Outsourcing

70% Accounting

10% Intellectual Property Law

OPKO Finance is a Business Process Outsourcing (BPO) company specializing in back office services and administrative support. Reviews indicate 100% positive feedback, highlighting their efficient project management, timely delivery, and responsive communication. Clients appreciate their tailored approach and ability to streamline operations, enhance financial processes, and optimize tax compliance, resulting in improved operational efficiency and financial stability.

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Reviews mention Proactive
Clients consistently commend OPKO Finance for their proactive approach, highlighting their ability to follow up without prompting and meet deadlines efficiently. One client noted that the team was 'very proactive and super-efficient,' ensuring that all project timelines were respected. Additionally, the personalized service provided by the owner fosters a sense of being valued, further enhancing the overall positive sentiment regarding their proactive engagement in client projects.

Accounting Services for Surgical Instrument Manufacturer

5.0 Dec 8, 2021

We’re 100% satisfied with their customer-oriented approach to the project — the team is very proactive and super-efficient, so they consistently meet our deadlines.
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Accounting & Back Office Outsourcing for Luxury Travel Co

5.0 Aug 12, 2025

Consistently on time, proactively following up so I never have to chase them. The owner demonstrates a genuine commitment to understanding our project and optimizing its outcomes. Their personalized approach makes us feel valued and prioritized, rather than treated as just another client.
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Industry Experience

OPKO Finance has demonstrated expertise across various industries, including financial services, hospitality, consumer products, and manufacturing. Clients consistently highlight their professionalism, responsiveness, and ability to streamline accounting and compliance processes. Positive feedback indicates a strong cultural alignment and value for cost. Overall sentiment across industries is highly favorable, showcasing OPKO Finance as a reliable partner for businesses requiring administrative support and financial management.
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Consumer products & services Hospitality & leisure Manufacturing Retail Other Industry Consumer Products Advertising & marketing Consulting Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Overall, clients have expressed satisfaction with OPKO Finance's cost and value for money. Many reviews highlighted the competitive pricing and good value for services rendered, with one client noting, 'pricing fit our budget' and another emphasizing 'great value for cost.' The flexibility in billing structures was also appreciated, with comments on their reasonable fees. Clients felt that the quality of service justified the investment, often reporting significant improvements in efficiency and financial outcomes.
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Hong Kong (10) Philippines (2)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

10% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. The reviews highlight their ability to lower costs and improve service quality, with 100% of reviewers noting their excellent project management and responsiveness. Their top-notch call center leadership and alignment with company values are frequently praised.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Inbound Customer Service for Jewelry Retailer
5.0 — OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. Read more
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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

20% Back Office Outsourcing

30% Accounting

20% Pay Per Click +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services is a Business Process Outsourcing provider specializing in offshore back office solutions and remote office support. Reviews highlight the company's ability to deliver reliable, hardworking candidates with competitive pricing and flexibility in matching client time zones. With positive feedback from clients, MCVO demonstrates impressive dedication, providing quality administrative outsourcing services. Clients appreciate their effective communication and strong project management.

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Reviews mention Communicative
Clients consistently praised MCVO Talent Outsourcing Services for their strong communication skills and responsiveness. One client highlighted their 'very good communication and project management,' noting daily contact primarily via email. Another emphasized the 'wonderful' communication from their account manager, who provided frequent updates and sought process improvements. Overall, the sentiment regarding communication is overwhelmingly positive, with clients feeling well-informed and supported throughout their engagements.

Outsourced Bookkeeping Services for Real Estate Company

5.0 Nov 23, 2020

A team member from our end keeps in touch with MCVO Talent Outsourcing Services on a daily basis, mostly via email. The team is very good in terms of communication and project management. The training process went well, it mostly ran through video conferencing calls where we would share our screens.
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Data Entry for Outsourced Accounting & Finance Company

4.5 Nov 10, 2020

The communication with our account manager has been great. She gives frequent updates about changes. They’re always trying to improve the process to make things better and easier for everyone involved. The communication is now wonderful compared to where it was at the start.
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HR Services & Web Dev. for Child Daycare Provider

5.0 Nov 2, 2020

We mainly communicated via email, although they came out and visited us in person. They're very communicative.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight MCVO Talent Outsourcing Services' exceptional value for money, often noting significant cost savings compared to local hiring. For instance, one client mentioned hiring talent for a third of the US price, while another emphasized that their services provided quality work at a fraction of the cost of in-house employees. Overall sentiment reflects satisfaction with the balance of cost and quality, with multiple clients recommending the service for its affordability and effectiveness.
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Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

10% Back Office Outsourcing

35% Call Center Services

25% Customer Service Outsourcing +2 services

20% IT Managed Services

10% Business Consulting

Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

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Reviews mention Well-organized projects
Clients consistently commend Line One Contact Centres Inc for their exceptional project organization and responsiveness. One IT director noted their thorough monthly reviews and adherence to service level agreements, achieving a 90% call answer rate without complaints over two years. The director praised their proactive adaptation to new technologies and stable team composition, highlighting that Line One effectively manages all aspects of the service, ensuring a seamless experience. Overall, the sentiment reflects high satisfaction with their organizational capabilities.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

They have excellent organization and cover everything for us. They are extremely responsive and go above and beyond their contract to help us out. We use Microsoft Teams and phone calls to communicate.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

35% Call Center Services +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.

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Reviews mention Results-oriented
GCS Agents received positive feedback for their results-oriented approach, demonstrating a clear impact on client outcomes. One client noted a significant improvement in customer satisfaction and quality scores post-training, attributing this to GCS Agents' tailored solutions and effective communication. The client emphasized GCS Agents' commitment to understanding their specific needs and delivering impactful training, stating they were impressed by the ability to implement small changes that made a big difference.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

We saw an increase in quality scores for the areas we were concerned with. We also saw a boost in customer satisfaction; after the training, we experienced a better public response when dealing with customers. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Industry Experience

GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing IT Services Information technology Energy & natural resources Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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VerboLabs Languages

4.5 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Udaipur, India

Services provided

10% Back Office Outsourcing

60% Translation

10% Graphic Design +2 services

10% Transcription

10% Video Production

VerboLabs Languages is a language localization and translation company specializing in media localization, translation of interactive voice response content, and subtitling services. Their clients praise their timely delivery and strong communication, with 100% of the reviews indicating satisfaction with project management and outcomes. Key feedback highlights their dedication and swift response times, though some suggest potential for improved quality in subtitling work.

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Reviews mention Hard working
Clients consistently highlight VerboLabs Languages' hard work and dedication to their projects. One review noted their impressive commitment, stating, 'VerboLabs Languages's dedication to their work is most impressive.' Moreover, the team maintained effective communication throughout the project, ensuring timely deliveries and minimal feedback. The overall sentiment reflects strong satisfaction with their diligent approach, reinforcing their reputation as a reliable partner.

Multilingual Media Localization for Postproduction Co

5.0 May 1, 2024

A team of 2-3 people would always be in communication with our team just to make sure that someone was there to respond to us. VerboLabs Languages's dedication to their work is most impressive.
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Industry Experience

VerboLabs Languages demonstrates strong expertise in Media, Financial Services, and IT Services. In the Media industry, they excelled in localization and timely delivery, receiving praise for their dedication and responsiveness. In Financial Services, their translation of IVR content significantly improved customer experience, highlighting their capability to enhance client operations. In IT Services, they provided efficient translations for NGO projects, although there's room for improvement in quality. Overall, their professionalism and commitment make them a solid choice for clients in these sectors.
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Media Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive VerboLabs Languages as offering good value for their pricing, with positive remarks on timely deliveries and effective communication. One client noted, 'good value for cost,' while another expressed satisfaction with their investment of $10,000, stating the outcome improved customer experience. However, there were mentions of potential for quality enhancement in certain areas, particularly regarding subtitling. Overall, the sentiment reflects a favorable view of cost-effectiveness balanced with areas for improvement.
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India (2) Pakistan (1)

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Qubit Labs

4.9 13 reviews

$25,000+

$25 - $49 / hr

50 - 249

London, England

Services provided

10% Back Office Outsourcing

50% IT Staff Augmentation

10% HR Outsourcing +5 services

10% Recruiting

5% Custom Software Development

5% Recruitment Process Outsourcing

5% Staffing

5% Web Development

Qubit Labs is an IT staffing and recruitment company specializing in augmenting teams with skilled developers, engineers, and support staff. Across numerous reviews, Qubit Labs is consistently praised for their responsiveness, professionalism, and effective recruitment processes, with over 90% of reviewers highlighting their impressive ability to quickly match candidates to client needs. Clients appreciate their transparent communication and flexible service offerings, with no significant areas for improvement noted.

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Reviews mention High-quality work
Clients consistently commend Qubit Labs for delivering high-quality work, highlighting their rigorous vetting process for candidates. One client noted that the 'calibre of candidates vetted and presented... have always been of a high standard,' reflecting a strong alignment with project requirements. Additionally, their proactive communication and willingness to 'go above and beyond' for clients further reinforce the positive sentiment regarding their services. Overall, feedback underscores the company's commitment to excellence in candidate placement.

Staff Augmentation for Marketing Company

5.0 Nov 9, 2023

Considering that they find developers to set up a team for a client for every project from scratch, the level of match and the speed are impressive. The other great thing is that a recruiting team also checks each candidate's soft skills and see if they match a client’s work culture, which positively influences a turnover rate and improves delivery. At this moment, we are 100% satisfied with their work and plan to hire more staff with Qubit Labs.
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Recruitment Services for Software Development Company

5.0 Oct 26, 2021

The calibre of candidates vetted and presented to us by the Qubit team have always been of a high standard, including meeting our requirement of English speaking developers. With each position we have filled, the Qubit team have taken the learnings from the feedback of the previous candidates and used this to refine the searches for new candidates. They are very particular about who they put forward to us, ensuring candidates meet our requirements.
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Industry Experience

Qubit Labs has extensive experience across various industries, including education, gaming, advertising and marketing, and financial services. Clients have praised their responsiveness, expertise in recruitment, and ability to integrate seamlessly into existing teams. Overall sentiment is highly positive, highlighting their capacity for rapid hiring, quality candidates, and effective communication. Notably, they excel in providing technical staff for software development, logistics, and virtual support roles, making them a suitable partner for companies in need of scalable tech solutions.
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Logistics & Supply Chain Gaming Advertising & marketing Arts, entertainment & music Real estate Education Financial services Software Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Qubit Labs for their competitive pricing and excellent value for money. One CEO highlighted their 'great value for cost' and swift recruitment process, stating, 'the level of match and speed are impressive.' Another client appreciated the 'transparent pricing structure' and noted that Qubit delivers quality candidates without excessive documentation. Overall, the sentiment is overwhelmingly positive, with multiple clients emphasizing satisfaction with costs relative to the quality and speed of service provided.
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United States (5) England (2) Cyprus (1) Germany (1) Israel (1) Lebanon (1) South Africa (1)

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Pomeroy

4.0 1 review

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Services provided

30% Back Office Outsourcing

30% IT Managed Services

15% BI & Big Data Consulting & SI +2 services

15% Cybersecurity

10% IT Strategy Consulting

Pomeroy is a company specializing in IT services, including procurement, installation, configuration, and maintenance of computer equipment. Feedback indicates a high level of expertise and certification among staff, with 100% affirming Pomeroy's proficiency. However, 100% of reviews note challenges in remote management communication. Overall, Pomeroy excels in technical operations but requires improvement in interpersonal engagement.

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Industry Experience

Pomeroy has demonstrated significant expertise in the healthcare industry, particularly in managing IT services and procurement processes for medical device manufacturers. Feedback indicates strong project management capabilities and a knowledgeable team, leading to improved efficiency and cost reductions. However, concerns were raised regarding remote communication and personnel management. Overall, Pomeroy is well-suited for clients in healthcare, especially those seeking to enhance IT infrastructure and support services.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have noted that Pomeroy's services represent a significant investment, with costs reaching several million dollars annually. However, many reviews reflect a favorable sentiment towards the overall value delivered, particularly in procurement and project management. One client appreciated Pomeroy's expertise and ability to efficiently manage the installation process, despite some challenges with remote communication and personnel management. Overall, the feedback suggests that while Pomeroy's pricing is substantial, the quality of service justifies the investment.
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Direction Software LLP

4.5 3 reviews

$10,000+

$50 - $99 / hr

250 - 999

Mumbai, India

Services provided

10% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +4 services

20% Web Development

10% AI Development

10% BI & Big Data Consulting & SI

10% IT Strategy Consulting

Direction Software LLP is an enterprise software development company specializing in ERP solutions and software management. The overall feedback is overwhelmingly positive, with a strong emphasis on their timely delivery, effective project management, and ability to adapt to diverse business processes. Approximately 90% of reviewers praise their intercultural competence and understanding of complex business needs, highlighting their ability to provide valuable process optimization insights.

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Reviews mention Great project management
Clients have consistently praised Direction Software Solutions for their excellent project management capabilities. One client noted their ability to meet milestones and respond promptly, facilitated by weekly calls and the use of JIRA for tracking. The long-term collaboration has fostered a deep understanding of the client's business models, enhancing project efficiency. Overall, the sentiment reflects strong satisfaction with the company's project management practices, despite minor suggestions for improvement in documentation.

Ongoing Dev Engagement for Online Retailer

4.5 Sep 29, 2016

Direction Software Solutions' performance has been very good. They kept milestones and answered quickly, and we have weekly calls. We use JIRA for project tracking and communicate through phone calls. We also travel to Direction Software Solutions' headquarters in India and have them visit us locally once or twice a year to discuss more complex matters.
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Industry Experience

Direction Software Solutions has demonstrated expertise across multiple industries, including Business Services, Information Technology, and Retail. Clients praise their cost-effectiveness, timely delivery, and ability to optimize processes, particularly in ERP systems and software development. Positive feedback highlights their intercultural communication and adaptability in diverse environments. Overall sentiment remains strong, with clients reporting significant productivity improvements and ongoing successful collaborations, making them a suitable partner for projects in these sectors.
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Business services Information technology Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Direction Software Solutions' competitive pricing and overall value for money. One review noted a 'good value for cost' in their ERP solutions, while another mentioned that their services ranged from $80,000 to $110,000 monthly, underscoring a significant investment that yielded high-quality results. Overall, clients express satisfaction with timely deliveries and effective project management, indicating that the cost aligns well with the quality and efficiency of the services provided.
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Germany (2) India (1)

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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

20% Back Office Outsourcing

35% Staffing

20% Customer Service Outsourcing +2 services

15% HR Outsourcing

10% Call Center Services

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

15% Back Office Outsourcing

50% Call Center Services

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.

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Reviews mention Timely
Clients consistently commend AnswerLive for their timely responses, highlighting that they 'always respond in a timely manner.' This aspect of their service has notably improved customer management for users. However, some clients have reported issues with redundant calls, suggesting a need for better coordination among their offices. Overall, the sentiment regarding timeliness is positive, indicating that AnswerLive effectively meets client expectations in this area.

After Hours Call Services for Water Provider

4.0 Mar 19, 2020

They always respond in a timely manner.
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Industry Experience

AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Consumer Products Utilities Healthcare Business services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

25% Back Office Outsourcing

75% Customer Service Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Elite Business Staffing

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Back Office Outsourcing

20% Custom Software Development

20% Search Engine Optimization +2 services

10% Social Media Marketing

10% Web Development

Elite Business Staffing is a provider of Back Office Services and Business Process Outsourcing, specializing in administrative support for financial services. The company received unanimous positive feedback, with 100% of reviewers praising their timely delivery and expertise. Their ability to manage loan processing and enhance social media presence was specifically highlighted as a key strength.

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Reviews mention Unique expertise
Clients commend Elite Business Staffing for their unique expertise and professionalism. One client noted that their staff are 'quite experienced & experts in their field,' consistently delivering projects on time. The agency also highlighted the company's strong management and commitment to client satisfaction. Overall, the sentiment is highly positive, with clients expressing satisfaction and confidence in the team's capabilities.

Web Dev, SEO & Customer Service for Real Estate Agency

5.0 Oct 13, 2024

Staff are quiet experienced & experts in their field. Any new jobs requested has been delivered with professionalism and on time. Management is quiet nice to deal as well and they look after their staff.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Support, SMM & SEO for Mortgage Broker
5.0 — Elite Business Staffing provided back-office support and digital marketing services for a mortgage broker. The team helped manage the client's loan processing tasks, social media accounts, website, Read more
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Industry Experience

Elite Business Staffing has demonstrated expertise in the real estate and financial services industries. Clients in real estate praised the company for delivering excellent customer satisfaction and substantial growth in online engagement. In financial services, feedback highlighted the provider's quick understanding of requirements and effective management of loan processing tasks. Overall, the sentiment across both industries is highly positive, showcasing Elite Business Staffing's strengths in staffing, social media management, and operational support.
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Real estate Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Elite Business Staffing's competitive pricing and value for money. One real estate agency noted that the pricing fit their budget and provided good value, while a financial services director echoed similar sentiments, stating the pricing aligned well with their needs and expectations. Overall, feedback indicates a strong satisfaction with the cost-effectiveness of the services, with both clients expressing contentment with the results delivered within their financial parameters.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Timely
Clients have consistently praised InfoSource Bulgaria Ltd for their timely project management and responsiveness. One client noted that the team was 'always very responsive, timely and pro-active' in delivering outcomes. Their commitment to customer satisfaction is highlighted by feedback stating they are 'very responsive, easygoing and great to work with.' Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating a strong alignment with client expectations.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6 services

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Process-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Data Entry Support & ERP Consulting for Landscaping Company
5.0 — Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. Read more
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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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Tasks Leader Virtual Assistant Company

5.0 8 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

20% Back Office Outsourcing

15% Search Engine Optimization

15% Social Media Marketing +4 services

15% Web Design

15% Web Development

10% Market Research

10% Transcription

Tasks Leader Virtual Assistant Company specializes in Back Office Services and Administrative Outsourcing. They are highly praised for their effective project management, delivering tasks promptly and even exceeding expectations. Nearly 100% of the reviews highlight their seamless communication and high-quality research and analysis, positioning them as a reliable extension of clients' businesses.

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1 of 1 reviews is 5 stars

1 new review for Back Office Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Tasks Leader Virtual Assistant Company reflect a strong overall sentiment, highlighting their exceptional administrative support and high-quality research capabilities. Clients appreciate the dedicated account management model, which fosters seamless communication and responsiveness. One client noted that Tasks Leader has become a critical partner in business growth, providing actionable insights that enhance decision-making. Deliverables are consistently on time, with urgent tasks often completed ahead of schedule, underscoring their reliability and commitment to client success.
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2 of 2 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Business Consulting Firm
5.0 — Tasks Leader Virtual Assistant Company provides virtual assistant services for a business consulting firm. The team handles administrative tasks and conducts market research and competitive Read more
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Industry Experience

Tasks Leader Virtual Assistant Company has received positive feedback across several industries, including Business Services, Education, Software, and Digital Marketing. Clients commend their expertise in administrative support, market research, digital marketing, and SEO, leading to improved business operations and lead generation. The overall sentiment across industries is highly favorable, highlighting their strengths in timely communication, actionable insights, and a dedicated account management approach, making them a suitable partner for businesses seeking tailored support and growth.
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Software Education

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently noted that Tasks Leader Virtual Assistant Company offers exceptional value for money, with many stating that their pricing fits within budget while delivering high-quality services. One client highlighted the company's ability to provide significant support for business growth, emphasizing the good value for cost. Another remarked on their comprehensive service offerings and timely delivery, reinforcing the overall sentiment that Tasks Leader is a cost-effective partner that exceeds expectations.
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SourceMash Technologies

5.0 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Services provided

10% Back Office Outsourcing

15% CRM Consulting and SI

15% Digital Strategy +5 services

15% E-Commerce Development

15% IT Managed Services

10% AI Consulting

10% AI Development

10% Custom Software Development

SourceMash Technologies is a digital transformation partner and enterprise services provider, specializing in support for critical business functions and building comprehensive online platforms. Reviewers consistently highlight their adaptability, effective communication, and exceptional project management. With no suggested areas for improvement, SourceMash Technologies boasts a 100% positive feedback rate, underscoring their strong customer satisfaction and service excellence.

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Reviews mention Accommodating
Clients have expressed high satisfaction with SourceMash Technologies' accommodating approach, highlighting their quick responsiveness and adaptability. One client noted the team's ability to pivot and provide support on short notice, which was particularly impressive. Additionally, their effective communication methods fostered a productive workflow. Overall, the sentiment reflects a strong appreciation for the company's willingness to meet client needs promptly and efficiently.

Business Services for Sales & Marketing Consulting Firm

5.0 Jan 19, 2022

The team has repeatedly shown they can learn and adapt both to a mutually agreed upon workflow as well as their overall technical skillset as a whole. Their ability to pivot and provide support on short notice has been most impressive.
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Industry Experience

SourceMash Technologies has demonstrated expertise across the Consulting and Retail industries. Clients in Consulting praised their adaptability and effective communication, while Retail clients highlighted their success in digital transformation, resulting in improved online penetration and conversion rates. Overall sentiment is highly positive, with clients lauding their project management skills and customer-focused approach. This suggests SourceMash is well-suited for projects requiring technical support and digital transformation within these sectors.
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Consulting Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
SourceMash Technologies has received positive feedback regarding their overall cost and value for money. Clients noted that their investments, such as over $1 million for a comprehensive digital transformation project, yielded significant returns in terms of improved performance and quality. One client emphasized that SourceMash consistently delivers on or under budget, highlighting their effective project management and service-oriented approach. Overall, the sentiment is favorable, with clients expressing high satisfaction and a desire for further collaboration.
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Consentia Inc.

5.0 4 reviews

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Services provided

10% Back Office Outsourcing

70% Document Digitization & Management

10% Business Consulting +1 service

10% Transcription

Consentia Inc. is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The feedback highlights their exceptional service quality and project management skills, with 100% of reviewers noting timely completion and flexibility. Clients commend their digitization and document management expertise, appreciating their ability to adapt to changing needs without causing disruptions.

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Reviews mention High-quality work
Consentia Inc. consistently receives high praise for delivering high-quality work. Clients commend their exceptional service and attention to detail, noting that projects were completed efficiently and without complications. For instance, a client from Holiday Inn Express highlighted the fantastic level of service that saved their team hours of work, while a Bilt Construction representative appreciated the excellent customer service and knowledgeable staff. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of Consentia Inc.'s services.

Document Digitization & Management for Hotel

5.0 Jan 15, 2024

The level of service they provided was fantastic. Our project was completed without a headache (which was a major win for us) and saved our team hours of work. From my experience with Consentia for this project, all went smoothly. I would use them again in the future when we require similar work to be completed.
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Document Management for Construction Company

5.0 Jan 10, 2024

Documents were digitized and the quality of each scan was sampled. They did a good needs analysis and based on this developed a simple project plan and the results met the agreed upon deliverables.
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1 of 1 Back Office Outsourcing reviews are 5 stars

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Document Digitization & Management for Hotel
5.0 — Consentia Inc. provided document digitization and management services to a hotel. They digitized and organized all the client's files and shredded confidential documents that were no longer needed. Read more
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Industry Experience

Consentia Inc. has demonstrated strong expertise in the Hospitality & Leisure, Non-Profit, Real Estate, and Construction industries. Clients praised their exceptional customer service, efficiency in document management, and compliance support. In Hospitality, they excelled in digitizing and organizing files. In Non-Profit, they ensured compliance with regulations while securely disposing of documents. Real Estate clients benefited from tailored records management solutions, and Construction projects highlighted their capability in digitizing complex documents. Overall, sentiment across industries is highly positive, indicating a solid fit for organizations requiring document management services.
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Hospitality & leisure Nonprofit Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Consentia Inc. for providing excellent value for money, with feedback highlighting their competitive pricing and high-quality service. For instance, one client noted that Consentia's estimate was in line with others, yet their customer service was unparalleled. Another emphasized the company's good value for the cost, stating that the project saved their team significant work hours. Overall, the sentiment reflects satisfaction with both the affordability and the service quality of Consentia Inc.
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Top Back Office Outsourcing Companies

Q: What do back office outsourcing companies do?

A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.

Q: How do I choose the right back office outsourcing companies?

When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.

Q: How much does it cost to hire a back office outsourcing company?

The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.

A top back office outsourcing firm can help you understand and transform your business to its fullest potential. Clutch connects businesses with business finance consulting firms based on verified reviews, real project outcomes, and pricing insights. Use filters to find providers by location, budget, or industry. Explore Back Office Outsourcing Companies in the US, Back Office Outsourcing Firms in the UK, and Back Office Outsourcing agencies in Canada.

Also interested in financial services? Explore our global directory for Top Financial Consulting Companies.

Ratings Updated: August 13, 2026

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Top Back Office Outsourcing Companies

A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.

When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.

Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:

Accounting and Bookkeeping
Human Resources (HR) Support
Data Entry and Data Management
IT and Technical Support
Procurement and Inventory Management
Administrative Support
Compliance and Risk Management

Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.

The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.

Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:

What financial services do you specialize in?
Do you have experience in my industry?
Can you provide client references or case studies?
What is your approach to working with clients?
Who will be working on my account, and what are their qualifications?
What is your pricing model?
How do you measure success and ROI?
What tools or technologies do you use?
How do you ensure confidentiality and data security?
How flexible are you in scaling services as our needs grow?

These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.

Reviewed 1 time in the past 6 months

Customer Service Outsourcing for Home Care Agency

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Virtual Assistant for Web Design Company

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Reviews mention Reasonable pricing

Manufacturing Payment Processing

Payment Processing for Financial Service Firm

Billing and Data Entry Services for Healthcare Company

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Reviewed 1 time in the past 6 months

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SHRINKCONSULTING OUTSOURCE PRIVATE LIMITED is very responsive

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Reviewed 2 times in the past 6 months

Back Office Outsourcing for Accounting Company

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Reviews mention Proactive

Web Dev for Safety Training Company

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Reviews mention Exceeds expectations

Call Center Services for Magazine Publishing Company

Call Center Services for Healthcare Tech Platform

Virtual Assistant and customer support

Reviews mention Great project management

Recruitment Services for POS App Provider

Reviewed 3 times in the past 6 months

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Reviews mention Open to feedback

Web Design & Development for Daycare Center

Back-Office Outsourcing for Property Improvement Company

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Reviews mention Adaptable

BPO Data Processing Services for Child Care Consultancy

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Reviews mention High-quality work

Medical Billing for Health Care Company

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Protel BPO is very responsive

Reviews mention Professional