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Top Back Office Outsourcing Companies

A top back office outsourcing firm can help you understand and transform your business to its fullest potential. Clutch connects businesses with business finance consulting firms based on verified reviews, real project outcomes, and pricing insights. Use filters to find providers by location, budget, or industry. Explore Back Office Outsourcing Companies in the US, Back Office Outsourcing Firms in the UK, and Back Office Outsourcing agencies in Canada.

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Ratings Updated: May 28, 2026

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What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.

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Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

15% Back Office Outsourcing

45% Customer Service Outsourcing

40% Call Center Services

Assistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.

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2 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients, such as Royal Nawaab and Media Markt, praised their ability to significantly reduce call drop rates and seamlessly handle multichannel support. Notable feedback included their proactive collaboration and alignment with client values, leading to improved sales performance and reliable service. Overall sentiment reflects high satisfaction with their responsiveness and dedication, with no reported areas for improvement.
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2 of 2 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Photography Studio
5.0 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. Read more
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United States (6) England (5) Poland (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

30% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.

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Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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23 of 23 Back Office Outsourcing reviews are 5 stars

13 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Spectrum BPO

4.9 40 reviews

$1,000+

$25 - $49 / hr

250 - 999

Services provided

15% Back Office Outsourcing

15% E-Commerce Development

15% Pay Per Click +9 services

15% Search Engine Optimization

5% Conversion Optimization

5% Fulfillment

5% Graphic Design

5% Logistics & Supply Chain Consulting

5% Logo

5% Other Design

5% Packaging Design

5% Print Design

Spectrum BPO specializes in Business Process Outsourcing and Remote Office Support, providing services such as Amazon account management and administrative support. Feedback indicates high client satisfaction, with 100% of reviews praising their professionalism, responsiveness, and value for cost. Clients consistently highlight Spectrum BPO's knowledgeable team and reliable performance, underscoring their effectiveness in managing complex projects.

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Reviews mention Helpful
Clients consistently praised Spectrum BPO for their professionalism and helpfulness throughout various projects. One client highlighted the quick and efficient delivery of graphic designs, noting their responsiveness to changes. Another client reported a 31% increase in sales due to effective optimization, emphasizing the team's eagerness to assist. Overall, the sentiment reflects a strong appreciation for the company's commitment to client needs and their ability to deliver valuable results without any identified areas for improvement.

Product Listing Management for Sales Company

4.0 Aug 31, 2021

Everything has been great from their end, too. They’ve maintained their offer as initially discussed. For example, I recently needed around 15–20 listings done quickly, and Spectrum BPO added a couple of people to our tasks at no charge. It is awesome to see how willing they are to help us.
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SEO, Conversion Optimization & Design for Decor & Retail Co

5.0 Dec 26, 2024

Very fast and very responsive. They try to be helpful in every way. I'm impressed by the professionalism and the structured plan for every day.
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Graphic Design, SEO & PPC for E-Commerce Company

5.0 Jan 30, 2025

The service is incredibly professional, and delivery is always quick and friendly. The supervisor I am working with, Arslan, is very helpful and knowledgeable about all the aspects of ecommerce and he has been very easy and pleasant to work with. They are quick to respond with daily check in and out times so you know when they are available to connect.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Spectrum BPO indicate a strong overall sentiment, with clients praising their responsiveness and the quality of work delivered. A National Sales Manager noted significant improvements in e-commerce performance, highlighting effective marketplace optimization and timely project management. Clients appreciate the good value for cost and consistent communication, positioning Spectrum BPO as a reliable partner for growing brands. No areas for improvement were mentioned, underscoring client satisfaction.
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Industry Experience

Spectrum BPO demonstrates strong expertise in eCommerce, Food & Beverage, and Retail sectors, consistently receiving positive feedback. Clients in eCommerce appreciate their effective Amazon management, leading to increased sales and improved rankings. In the Food & Beverage industry, their listing optimization has significantly boosted visibility and sales. Retail clients highlight their responsive communication and project management. Overall, the sentiment across these industries is highly favorable, making Spectrum BPO a reliable partner for companies seeking growth in these areas.
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Consumer products & services Retail Food & Beverage eCommerce Consumer Products Advertising & marketing Business services Other Industry Manufacturing

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More responsive than most other service providers

Spectrum BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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DCA Virtual Business Support

4.8 7 reviews

$1,000+

$50 - $99 / hr

10 - 49

Richmond, VA

Services provided

20% Back Office Outsourcing

30% Web Design

20% Content Marketing +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Logo

DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

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Reviews mention Unique expertise
DCA Virtual Business Support has garnered positive feedback for their unique expertise in website development and content creation. Clients highlighted the team's responsiveness and specialized knowledge, noting significant improvements in SEO and market credibility. One client emphasized the exceptional organizational skills and proactive approach of their lead, Samantha, stating that her insights on software integration were particularly valuable. Overall, the sentiment reflects confidence in the company's capabilities and a strong client-vendor relationship.

Website Revamp for Pet Services Company

5.0 Aug 30, 2021

They really helped me breathe a sigh of relief! Their expertise helped me focus on other pertinent things in my business. I felt confident that they could help me cross this big project off of my to do list.
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Social Media Marketing & Web Support for Staffing Firm

4.5 Apr 1, 2021

Their expertise in creating content truly sets them apart. They also follow up quickly. If I send an email, I usually get a response within 24 hours, sometimes even less.
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Industry Experience

DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

20% Back Office Outsourcing

45% Call Center Services

10% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Call Point Business Solutions Ltd. is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviewers commend their efficiency and innovative approach, with a 100% positive feedback rate. Notably, they reduced onboarding time by 40% and improved customer satisfaction metrics, including raising the Net Promoter Score from 45 to 70.

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Reviews mention Accommodating
Clients have praised Call Point Business Solutions Ltd. for their exceptional accommodating nature, particularly highlighting their responsiveness and flexibility. One client noted their 'fantastic staff' and how the team was 'very prompt' in identifying areas for improvement. The accommodating approach allowed the client to focus on expansion, with a notable increase in customer satisfaction. Overall, the sentiment reflects a strong appreciation for the company's supportive engagement, which significantly contributed to the client's growth.

Call Center Services for Magazine Publishing Company

5.0 Feb 20, 2024

The thing that we value most about them is how accommodating they were to our tiny, but quickly expanding, company. Others were able to concentrate on other business-related tasks because of their rapid ramp-up and onboarding. They were quite prompt in pointing out areas where our product or our company procedures may be strengthened.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Canada (1) France (1) Germany (1) India (1) United States (1)

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$400 For 1 Virtual assistant $600 For 2 Virtual Assistant $1,000 For 5 Virtual Assistant

Virtual Assistant and customer support
We provide all kind of virtual assistance service
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CapStonePlanet (P) Limited

5.0 24 reviews

$1,000+

< $25 / hr

50 - 249

Udaipur, India

Services provided

25% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

10% Business Consulting +2 services

10% Customer Service Outsourcing

5% Sales Outsourcing

CapStonePlanet (P) Limited is a specialist in Back Office Outsourcing and Business Process Outsourcing, offering services such as underwriting, data scrubbing, and administrative support. The company is commended for its accuracy, efficiency, and effective project management, with over 90% of reviewers highlighting their impressive attention to detail and reliability in handling large volumes of data.

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Reviews mention Adaptable
Clients have expressed a positive sentiment regarding CapStonePlanet's adaptability. One client noted their 'impressive' ability to handle large volumes of sensitive data and their quick adaptation to specific requirements while maintaining high-quality standards. Additionally, the project management was highlighted for its responsiveness to client needs, contributing to an overall successful engagement. While there were suggestions for improvement, overall feedback indicates strong satisfaction with their adaptable approach.

Accounting Services for Construction Company

5.0 Mar 26, 2026

Their understanding of underwriting in the MCA space was particularly impressive. They required minimal training and quickly adapted to our internal processes. Overall, we are satisfied with their services.
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Data Management for Nonprofit Organization

5.0 Mar 26, 2026

The ability to handle large volumes of sensitive data with accuracy and consistency was particularly impressive. They quickly adapted to our requirements and maintained high-quality standards throughout.
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21 of 21 reviews are 5 stars

9 new reviews for Back Office Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 21 times in the past 6 months
In the past six months, clients have praised CapStonePlanet (P) Limited for their efficiency and attention to detail in underwriting and data management tasks. Notable feedback includes a significant improvement in turnaround times and accuracy, with one client reporting a reduction from 48 hours to under 24 hours in processing. Clients also appreciated their structured project management and responsiveness. Suggestions for improvement include more proactive insights and advanced reporting tools, but overall sentiment remains highly positive.
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9 of 9 Back Office Outsourcing reviews are 5 stars

9 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Property Improvement Company
5.0 — CapStonePlanet (P) Limited provided back-office outsourcing services for a renovation and property improvement company. The team handled financial analysis, bank statement review, and underwriting Read more
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Bayside, California (1) Highland City, Florida (1) Sunnyvale, Texas (1) Agua Dulce, Texas (1) South Point, Ohio (1) Dutch Harbor, Alaska (1) Killarney, Florida (1) Devers, Texas (1) Waka, Texas (1) Collins Center, New York (1) Casstown, Ohio (1) San Ysidro, California (1) Moon, Virginia (1)

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Cogneesol

4.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services +2 services

10% Accounting

10% Digital Strategy

Cogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.

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Reviews mention Adaptable
Clients have consistently highlighted Cogneesol's adaptability, noting their staff's impressive ability to learn and adjust to various workflow changes. One client emphasized their willingness to work during regular business hours despite time zone differences, showcasing their flexibility. Although there were instances where processing deadlines were not met, overall feedback reflects a positive sentiment towards Cogneesol's responsiveness and commitment to meeting specific project needs.

BPO Data Processing Services for Child Care Consultancy

3.0 Feb 26, 2020

Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience

Cogneesol has garnered positive feedback primarily in the Business Services and Financial Services sectors. Clients in Business Services commend their efficient data processing and flexibility, enhancing internal workflows. Meanwhile, in Financial Services, they are praised for their proactive communication and ability to streamline back office tasks, which improve client engagement. Overall, Cogneesol is recognized for its professionalism, responsiveness, and adaptability, making them a strong candidate for projects in these industries.
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Business services Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Cogneesol is praised for its cost-effectiveness and value for money, with clients noting the company's professional services at competitive rates. One client highlighted their selection of Cogneesol for offering the best combination of services that were both professional and cost-effective. Another client emphasized the proactive support provided by their dedicated team member, which contributed significantly to their workflow efficiency. Overall, feedback reflects a strong satisfaction with the balance of cost and quality in Cogneesol's offerings.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Timely
Overall, client feedback regarding BillingParadise's timeliness is highly positive. One client noted that their turnaround time for issues and inquiries is consistently within 3-5 business days, contributing to significant monthly savings. Another client praised the service for delivering everything to customers and vendors on time, emphasizing the efficiency and reliability of their service. This sentiment reflects a strong confidence in BillingParadise's ability to meet deadlines effectively.

Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

The service provider's strengths include their turn-around time with issues and ability to save us money. They can offer more new and improved services. Our relationship started in October 2016.
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Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money. There is nothing they need to improve; they are perfect.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

10% Back Office Outsourcing

45% Call Center Services

45% Customer Service Outsourcing

Protel BPO is a Business Process Outsourcing company that specializes in Remote Back Office Solutions and Administrative Support Services. Clients report a 100% satisfaction rate, noting significant improvements in call handling efficiency and customer satisfaction. Their commitment to aligning with client culture and providing seamless integration is frequently praised, with reviews highlighting their effective project management and proactive approach to problem-solving.

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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (1)

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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

56% Back Office Outsourcing

29% Customer Service Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Efficient
Clients have consistently praised Call Center Pros for their efficiency and speed in delivering quality work. One client noted that the service provider's ability to complete tasks quickly saved them countless hours compared to in-house efforts, allowing them to focus on growing revenue by 25%. Overall, the sentiment surrounding efficiency is highly positive, with clients acknowledging the significant time and resource savings achieved through their partnership.

Online Customer Support for Information Technology Company

4.0 Aug 12, 2017

They are very efficient and fast in their work, which is great.
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Acquirex

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Pune, India

Services provided

10% Back Office Outsourcing

30% IT Strategy Consulting

20% Sales Outsourcing +4 services

15% Business Consulting

10% Call Center Services

10% IT Managed Services

5% Marketing Strategy

Acquirex is a Business Process Outsourcing (BPO) company specializing in back-office services and administrative support. They have received positive feedback for their ability to handle backend operations, with 100% of reviewers noting their cost-effectiveness and structured project management. Acquirex's leadership is commended for their enthusiasm and adaptability, although some clients desire more B2B lead generation.

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2 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Acquirex reflect a highly positive sentiment, with clients praising their timely project delivery and effective communication. One client noted a 30% increase in sales and a user-friendly back-office framework, while another highlighted their successful acquisition of four national distributors. Both reviews emphasized Acquirex's alignment with client goals and their adaptability to changes. Areas for improvement were minimal, indicating strong overall satisfaction with their services.
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Industry Experience

Acquirex demonstrates strong expertise in the Beauty and eCommerce industries, providing valuable backend operations and sales support. In the Beauty sector, they successfully secured national distributors and efficiently managed logistics and accounting tasks. For eCommerce clients, they facilitated a 30% sales increase through effective tech support and digital transformation strategies. Overall, feedback indicates a reliable project management approach and a solid cultural fit, making Acquirex a suitable partner for companies seeking growth in these sectors.
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Beauty eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Acquirex's competitive pricing and overall value for money. One client noted that their decision was influenced by Acquirex's pricing fit and the cost-effectiveness of outsourcing operations, stating it was 'much cheaper' than alternatives. Another emphasized the 'good value for cost' and alignment with their budget, contributing to a 30% increase in sales. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing relative to the quality of service provided.
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Synapsis Smart Outsourcing

4.8 2 reviews

$5,000+

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

15% Back Office Outsourcing

45% IT Staff Augmentation

20% Conversion Optimization +2 services

10% Corporate Training & Coaching

10% Market Research

Synapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.

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Reviews mention Proactive
The sentiment regarding Synapsis Smart Outsourcing's proactivity is overwhelmingly positive. Clients praised their ability to quickly clarify project phases and exceed scheduling targets, which facilitated faster training. Their follow-through on customer issues was noted as exemplary, ensuring no uncertainties remained. Additionally, the proactive approach in preparing future leaders within their team was highlighted as a key strength, demonstrating their commitment to maintaining a successful partnership.

Back-Office Tech Support & Solutions for Symantec

5.0 Nov 11, 2020

We had an initial kick-off meeting that enabled us to think about the phases and overall approach that we wanted to take. Synapsis Smart Outsourcing was quick to clarify what would be done during which phases, and we established weekly calls to ensure that they were meeting their milestones. In fact, they beat some of the scheduling targets, which allowed us to engage in training faster than anticipated. In addition, they excelled at delivering their project performance early so that we could assess their progress. The team communicated any challenges they faced as well as their plans for overcoming them. That made for an excellent relationship. Symantec continues to have monthly calls with them on their performance to check how they’re doing. Their follow-through stands out. They really take the customer-first approach seriously, following up with every customer to ensure that there was no uncertainty as they worked through an issue. A lot of people say that they’ll do that, but do they actually do it? Synapsis Smart Outsourcing has. No, nothing comes to mind. They’re really efficient and proactive at thinking about who the leaders will be as people get promoted and move on to other opportunities within their company. That way, they always have the next people geared up to take on leadership roles, which makes for a successful relationship.
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Industry Experience

Synapsis Smart Outsourcing demonstrates strong expertise in the cybersecurity and IT services industries. Clients highlight their ability to provide exceptional technical support, maintain high customer satisfaction (CSAT) scores above 90%, and adapt quickly to client needs. The company excels in building dedicated support teams and ensuring seamless integration with client processes. Overall, Synapsis is well-regarded for its proactive approach, efficient operations, and effective communication, making it a suitable partner for organizations seeking outsourcing solutions in cybersecurity and IT services.
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Other Industry IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Synapsis Smart Outsourcing's pricing, noting their services as cost-competitive, particularly for dedicated support teams in South America. One client mentioned a monthly investment of $60,000, which they deemed valuable given the high customer satisfaction rates exceeding 90%. Another client highlighted fixed monthly billing as beneficial, contributing to seamless operational integration. Overall, the sentiment reflects that clients perceive significant value for money in relation to the quality of service provided.
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Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

50% Back Office Outsourcing

25% Social Media Marketing

15% Call Center Services +1 service

10% Customer Service Outsourcing

Bewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.

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Reviews mention High-quality work
Clients express a high level of satisfaction with Bewage Technologies, highlighting their commitment to quality work. One client noted, 'We’ve seen an incredibly high level of service from Bewage employees,' particularly praising their responsiveness and reduced response times. Feedback consistently reflects that Bewage holds itself to high standards, delivering value and aligning well with client goals. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.

Customer Service Outsourcing for Technology Services Company

5.0 May 2, 2025

We’ve seen an incredibly high level of service from Bewage employees. One of the great things the team has done is reduce the initial response time on our cases. They are very responsive and consistent in meeting goals; they hold themselves to a high standard, and anyone at Center would probably agree with me.
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Industry Experience

Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology Consulting

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
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Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)

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Vox Code

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

10% Back Office Outsourcing

45% Custom Software Development

25% BI & Big Data Consulting & SI +2 services

10% Low/No Code Development

10% Web Design

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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Industry Experience

Vox Code has demonstrated strong expertise in the software industry, particularly in data operations and analytics. Clients have praised their effective project management, timely delivery, and excellent communication. Their strengths lie in data entry, wrangling, and transcription services. Overall, feedback indicates a positive sentiment, highlighting Vox Code's ability to add value and adapt to client needs, making them a suitable partner for similar projects in the software sector.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted that Vox Code offers good value for cost, highlighting their friendly and organized approach. One client specifically mentioned the company's ability to deliver items on time and with accuracy, reinforcing the perception of high value. There were no negative comments regarding pricing or value; the decision to terminate a contract was attributed solely to the client's circumstances, not the quality of service received.
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Infinit-O

4.1 4 reviews

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

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Reviews mention Easy to work with
Clients have expressed a positive sentiment regarding the ease of collaboration with Infinit-O, highlighting their willingness to assist and customize solutions to meet specific needs. One client noted that the programmers are 'always happy to help' and create a unique fit for their office. Overall, feedback reflects satisfaction with the company's communication and client service, contributing to a productive working relationship.

Medical Billing for Healthcare Company

4.0 Aug 12, 2017

The model is very one-dimensional like a 'one-size fits all' t-shirt. However, as I said before, the programmers are eager to help the practice as long as someone reaches out.
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Industry Experience

Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)

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Grau & Associates

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Back Office Outsourcing

60% Business Consulting

20% HR Consulting

Grau & Associates is a professional association management firm specializing in member management, retention, and organizational setup, with additional expertise in government relations and online course development. Clients unanimously praise their exemplary work quality, efficient project management, and the expertise of Aaron, the President, with 100% of reviewers commending their professionalism and collaborative approach.

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Reviews mention Exceptional performance
Grau & Associates has received exceptional feedback, particularly for their collaborative approach and expertise in setting up associations. A client highlighted Aaron's exemplary work ethic and ability to manage complex tasks efficiently, stating, "He’s spectacular in balancing his work on the curriculum, administrative setup, and website development." The client emphasized their satisfaction, noting, "I can’t think of anything" for improvement, and encouraged others to give Aaron the opportunity to demonstrate his unmatched expertise.

Nonprofit Management for Pipeline Surveyors Association

5.0 Jun 8, 2020

From an efficiency standpoint, our collaboration is working very well, and we’re making great progress on the curriculum. He’s spectacular in balancing his work on the curriculum, administrative setup, and website development. The system is rather complex, but he’s able to manage all tasks from development to outreach. His work is exemplary, even after coming into the project without the technical knowledge of the industry.
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Industry Experience

Grau & Associates has demonstrated strong expertise in the Energy & Natural Resources and Other Industries, excelling in association management and organizational setup. Feedback highlights their professionalism, responsiveness, and collaborative approach, particularly with their president, Aaron. Clients report impressive project management skills, efficient communication, and the ability to adapt quickly to new industry challenges. Overall sentiment is highly positive, making them a suitable partner for organizations seeking development in association structures and management.
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Other Industry Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Grau & Associates consistently express satisfaction with the company's cost and value for money. One client noted an investment of approximately $50,000, highlighting the exemplary work and responsiveness of the team, particularly praising Aaron's collaborative approach. Another review emphasized the high quality of services provided without any complaints regarding pricing. Overall, the sentiment reflects a strong belief that the professional services rendered justify the costs involved.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

15% Back Office Outsourcing

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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KOISRA Co., Ltd

4.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Seoul, South Korea

Services provided

10% Back Office Outsourcing

45% Business Consulting

20% Market Research +4 services

10% PEO/Employee Leasing

5% Ecommerce Marketing

5% HR Consulting

5% Marketing Strategy

KOISRA Co., Ltd is a consultancy firm specializing in facilitating business partnerships and market entry, particularly between Israeli and Korean companies. Reviews highlight their strong project management skills, cultural understanding, and effective communication, with 100% positive feedback regarding their ability to navigate complex international agreements and market dynamics. They have been described as approachable, knowledgeable, and instrumental in establishing successful business operations in Korea.

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Reviews mention Unique expertise
Clients commend KOISRA Co., Ltd for their unique expertise in bridging cultural and technical gaps between Israeli and Korean businesses. One client highlighted their invaluable assistance in facilitating a partnership, stating, 'The year-long process would’ve been very difficult for us to manage without KOISRA Co., Ltd’s help.' Their bilingual capabilities and technical knowledge were particularly praised, with comments like, 'Eyal is very technical... they can understand its more complex nuances,' reflecting a strong overall sentiment of satisfaction.

Business Consulting for Biodiesel Company

5.0 Dec 9, 2019

David and Eyal helped a lot in bringing trust between both parties. The fact that David and Eyal speak both Korean and Hebrew was very valuable. They brought the Israeli and Korean parties together and built trust between both companies. I know that two other companies in Israel are in contact with KOISRA Co., Ltd to do the same thing.
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Industry Experience

KOISRA Co., Ltd has demonstrated expertise in the Chemicals & Biotechnology and Education industries. In Chemicals, they effectively facilitated international partnerships, enhancing trust and collaboration for biodiesel production. In Education, they successfully navigated complex market requirements, establishing a robust presence for an e-learning platform in Korea. Overall, feedback indicates that KOISRA excels in cross-cultural communication and local market adaptation, making them a strong partner for companies seeking to enter the Korean market.
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Chemicals & Biotechnology Education

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients have expressed satisfaction with KOISRA Co., Ltd's cost-effectiveness, noting that their investments ranging from $250,000 to $500,000 resulted in significant value. One client highlighted that KOISRA facilitated a partnership that was crucial for their business growth, emphasizing the importance of their support throughout a complex engagement process. Overall, the sentiment reflects a positive view of the company's pricing relative to the quality of services provided, underscoring the strategic advantage they offer in navigating the Korean market.
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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

TravelsBpo is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. Reviews highlight a 100% satisfaction rate, praising their efficiency in data management and recruitment process support. Their proactive communication and seamless integration into clients' workflows are consistently noted, with minor suggestions for enhanced reporting.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Recruiting Company
5.0 — TravelsBpo provided back-office outsourcing services for a recruiting company. The team organized and maintained candidate databases, conducted initial resume screenings, and handled administrative Read more
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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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Canada (1) India (1) Italy (1) England (1)

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ePeople HUB - Consultancy and Nearshore Service Outsourcing

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

45% Back Office Outsourcing

20% Environmental Consulting

15% Finance & Accounting Outsourcing (FAO) +4 services

5% Customer Service Outsourcing

5% HR Outsourcing

5% Recruitment Process Outsourcing

5% Sales Outsourcing

ePeople HUB - Consultancy and Nearshore Service Outsourcing specializes in Business Process Outsourcing and Back Office Services, including junior-level accountancy and administrative support. The company consistently receives positive feedback, with clients praising their cost-effective solutions and smooth processes. Approximately 100% of reviews highlight significant financial savings and high standards of service.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Financial & Back Office Services for Accountancy Practice
5.0 — ePeople HUB - Consultancy and Nearshore Service Outsourcing assists an accountancy practice on financial aspects and back office administration. The team is tasked with reducing costs while Read more
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Industry Experience

ePeople HUB - Consultancy and Nearshore Service Outsourcing has demonstrated expertise in the financial services industry, particularly in accountancy. Clients noted significant cost savings while maintaining high-quality service standards. The company's strengths include effective project management, a seamless recruitment process, and alignment with client values. Overall sentiment from the financial services sector is highly positive, making this provider a suitable match for similar projects requiring cost-effective consultancy and outsourcing solutions.
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Financial services

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What Clients Have Said
Clients have consistently praised ePeople HUB for its competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget and provided great value, resulting in significant financial savings while maintaining high-quality service. The seamless recruitment process and ongoing support further contributed to positive sentiments regarding cost-effectiveness, with no reported areas for improvement in this regard.
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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

30% Call Center Services +2 services

15% Sales Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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JMK Infosoft Solutions Ltd.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Aurangabad, India

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Web Development

JMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.

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Industry Experience

JMK Infosoft Solutions Ltd. has received positive feedback primarily from clients in the IT Services industry. Their strengths include punctuality, dedication, and effective resource deployment across multiple locations in India. The company has successfully provided technical human resources and digitization services, demonstrating their expertise in managing large-scale projects. Overall, their impact in the IT sector is notable, making them a suitable option for organizations seeking reliable support in similar projects.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with JMK Infosoft Solutions Ltd.'s pricing and overall value, noting their competitive rates and the quality of service provided. One client highlighted their long-term partnership, indicating that financial bids were thoroughly evaluated, which contributed to their decision. The dedication and punctuality of the team were also praised, suggesting that clients feel they receive good value for their investment.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

70% Call Center Services

Physicians Answering Service is a professional call center specializing in after-hours and crisis-focused answering services for medical and nonprofit organizations. Receiving overwhelmingly positive feedback, about 95% of reviewers highlight their proactive communication, flexibility, and efficient call management. Many customers appreciate their human touch, with several noting their personable team and minimal use of automated systems. While some suggest improvements in message clarity and crisis information standardization, the consensus is that they deliver reliable and friendly support.

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Reviews mention Efficient
Clients have expressed a strong sentiment regarding the efficiency of Physicians Answering Service. One reviewer noted their 'extremely efficient' handling of calls and ability to route them appropriately, emphasizing their capability to ask the right questions for information gathering. Additionally, the service is praised for its quick responsiveness to client needs, demonstrating a high level of operational efficiency. Overall, the feedback indicates a positive perception of their efficiency in managing calls and communications.

After Hours Call Services for Healthcare & Hospice Provider

4.5 Apr 21, 2020

Their team is extremely efficient in taking the calls and routing them to the appropriate service line we offer. They’re able to ask the appropriate questions to get information.
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Industry Experience

Physicians Answering Service has extensive experience in the healthcare industry, providing after-hours support to clinics, specialty medical practices, fertility centers, pediatric services, and hospice agencies. Feedback highlights their reliability, proactive communication, and flexibility in handling urgent and non-urgent calls. Overall sentiment is highly positive, with clients appreciating their personalized service and effective triage capabilities. Their expertise makes them particularly well-suited for healthcare providers seeking dependable call management solutions.
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Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Physicians Answering Service as providing good value for money, with costs ranging from $2,400 to $50,000 depending on the engagement. Feedback highlights their reliability and responsiveness, with one client noting, 'They’re always willing to do whatever we need,' while another stated, 'I’m happy with them and we’ve stuck with them for over a decade.' Overall, clients appreciate the service's flexibility and consistency, indicating a strong satisfaction with the pricing relative to the quality provided.
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Portland, Oregon (6) Hillsboro, Oregon (1) Clackamas, Oregon (1)

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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

21% Back Office Outsourcing

25% Customer Service Outsourcing

24% Call Center Services +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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OPKO Finance

4.9 13 reviews

Undisclosed

Undisclosed

10 - 49

Cebu City, Philippines

Services provided

20% Back Office Outsourcing

70% Accounting

10% Intellectual Property Law

OPKO Finance is an Administrative Outsourcing company specializing in comprehensive Back Office Services and Business Process Outsourcing. With a 100% positive feedback rate, clients commend their responsive and solution-oriented team for delivering timely and tailored Remote Back Office Solutions. Notable achievements include a 30% reduction in administrative tasks and a 15% increase in net earnings.

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Reviews mention Professional
Clients consistently highlight OPKO Finance's professionalism and reliability. For instance, the CEO of Homemaker Furniture Corporation noted their work was delivered 'on time and very professional,' while the CEO of CoinUp Limited praised their 'serious approach' and superior responsiveness compared to previous vendors. Overall, the sentiment regarding OPKO Finance's professionalism is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.

Due Diligence Accounting & Analytics for Holding Company

5.0 Apr 8, 2020

They were extremely disciplined and systematic. They gave clear summaries and reports, without too much detail. We spoke daily. Mark-Olivier was willing to fly to location when necessary.
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Full Accounting Services for Marketing Company

5.0 Mar 2, 2020

I’m happy with the professionalism of their work—they take a much more serious approach. They’re organized and follow-up well. We communicate weekly and they’re a lot more responsive than our previous vendor.
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Tax Law & Accounting for Furniture Importer

5.0 Aug 12, 2025

Their professionalism, knowledge, and reliability stand out. All on time and very professional.
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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Accounting Outsourcing for Financial Consulting Company
5.0 — OPKO Finance provides ongoing finance and accounting services for a consulting company. The team manages all corporate activities and reporting requirements and provides regular advice on tax Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend OPKO Finance for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted 'good value for cost.' Another remarked on their 'very reasonable level of fees,' emphasizing satisfaction with the quality of service delivered. Overall, feedback reflects a strong sentiment of appreciation, with clients acknowledging OPKO's ability to deliver high-quality services without exceeding budgetary constraints.
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Hong Kong (10) Philippines (2)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

10% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. The reviews highlight their ability to lower costs and improve service quality, with 100% of reviewers noting their excellent project management and responsiveness. Their top-notch call center leadership and alignment with company values are frequently praised.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Inbound Customer Service for Jewelry Retailer
5.0 — OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. Read more
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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

20% Back Office Outsourcing

30% Accounting

20% Pay Per Click +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services specializes in Offshore Back Office and Administrative Outsourcing, providing Remote Office Support and Business Process Outsourcing. The feedback highlights their cost-effectiveness, dedication, and ability to provide quality candidates, with 100% of reviewers appreciating their flexibility and reliability. This combination makes MCVO a preferred partner for fulfilling staffing needs efficiently.

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Reviews mention Accessible
Clients have expressed a positive sentiment regarding MCVO Talent Outsourcing Services' accessibility. One reviewer noted, 'They’re honest and always available,' highlighting their commitment to communication. The CEO's proactive follow-up was particularly appreciated, with one client stating, 'Cherry texts me nonstop to get a new headcount.' Overall, clients found MCVO responsive and flexible, matching U.S. time zones, which facilitated a seamless working relationship.

Staffing Services for Technology Manufacturing Company

5.0 Nov 30, 2021

They’re honest and always available. The follow-up is good; Cherry texts me nonstop to get a new headcount, which I enjoy. We typically communicate over email and Zoom.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read more
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Industry Experience

MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

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Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

10% Back Office Outsourcing

35% Call Center Services

25% Customer Service Outsourcing +2 services

20% IT Managed Services

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with Line One Contact Centres Inc., noting effective communication and flexibility. One client stated, "I've had a really high level of collaboration with them — it’s been a very good experience negotiating, communicating, and working with them." The integration of services and the continuous sharing of information further reflect a positive partnership, emphasizing a mutual understanding and commitment to maintaining high standards.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

We integrated their services with our operations and it has been an excellent collaboration. We have a very effective change management system in place that we use to manage the collaboration. They’ve created a portal to share information with their staff and accept changes and messages. We’re in continuous communication with them via Microsoft Teams, phone, and email. I’ve had a really high level of collaboration with them — it’s been a very good experience negotiating, communicating, and working with them.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

35% Call Center Services +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Personable
Clients have praised GCS Agents for their personable approach, highlighting the strong rapport built with team members, particularly George, who provided valuable personal feedback and mentorship. One client noted their genuine commitment to success, emphasizing flexibility and understanding of unique situations. Overall, the sentiment is highly positive, with clients appreciating the humanistic view taken by GCS Agents in project management, despite a desire for improved communication regarding financial aspects.

Content Creation for Lead Generation Company

5.0 Feb 27, 2020

George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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VerboLabs Languages

4.5 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Udaipur, India

Services provided

10% Back Office Outsourcing

60% Translation

10% Graphic Design +2 services

10% Transcription

10% Video Production

VerboLabs Languages is a media localization and translation company specializing in audio, video, and subtitle translation services. They are praised for timely deliveries and strong project management, with 100% of reviews highlighting their responsiveness and dedication. Although generally well-regarded, one review suggests that an increased focus on quality could enhance their subtitle services.

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Reviews mention Experienced
Clients have consistently praised VerboLabs for their experience and effective project execution. One client highlighted their ability to enhance customer experience through multilingual solutions, noting, 'They were experienced, and they did a great job.' The project management was described as smooth with timely deliveries, and the CEO's involvement was appreciated. Overall, the sentiment reflects high satisfaction, with no suggested areas for improvement.

Translation Services for Lending Company

4.5 Jan 31, 2022

They were experienced, and they did a great job. I appreciated that the CEO was involved and kept things on track.
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Industry Experience

VerboLabs Languages has demonstrated expertise across various industries, including Media, Financial Services, and IT Services. In the Media sector, they excelled in media localization with timely deliveries and strong communication. Their work in Financial Services notably improved customer experience through multilingual IVR content. In IT Services, they provided swift translations and subtitles for video content, although there is room for improvement in quality. Overall, clients appreciate their responsiveness and project management, making them well-suited for media and financial projects.
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Media Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
VerboLabs Languages is noted for providing good value for cost, as highlighted by a client who appreciated their competitive pricing and timely deliveries. Another reviewer emphasized satisfaction with their investment of $10,000, citing improved customer experience as a result of the engagement. Overall, clients express a positive sentiment regarding the company's pricing relative to the quality of service, although there are suggestions for enhancing quality in certain areas.
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India (2) Pakistan (1)

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Qubit Labs

4.9 13 reviews

$25,000+

$25 - $49 / hr

50 - 249

London, England

Services provided

10% Back Office Outsourcing

50% IT Staff Augmentation

10% HR Outsourcing +5 services

10% Recruiting

5% Custom Software Development

5% Recruitment Process Outsourcing

5% Staffing

5% Web Development

Qubit Labs is a staff augmentation and IT outsourcing company, specializing in assembling remote development teams for various industries. Reviewers frequently commend their responsiveness, efficiency, and quality of candidates, with 100% expressing satisfaction, particularly in recruitment and onboarding processes. Their seamless integration of remote teams into client operations and emphasis on professional communication are consistently highlighted as impressive features.

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Reviews mention Reasonable pricing
Overall, client feedback regarding Qubit Labs' pricing reflects a positive sentiment. One client noted their 'competitive rates' and described Qubit Labs as 'professional and competitive in terms of pricing.' Another client highlighted their 'reasonable prices considering the quality they deliver,' emphasizing satisfaction with the value provided. This consistent acknowledgment of affordability alongside quality suggests that Qubit Labs is well-regarded for offering good value for their services.

Outsourced Dev Staffing for Gaming Company

4.5 Oct 23, 2018

They’re friendly and welcoming. They have competitive rates.
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Front End Staff Augmentation for Housing Platform

4.5 Sep 28, 2018

They even offer reasonable prices considering the quality they deliver.
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Industry Experience

Qubit Labs has received positive feedback across several industries including Software, Logistics & Supply Chain, Gaming, Advertising & Marketing, Education, Financial Services, Real Estate, and Human Resources. Clients commend their expertise in staff augmentation and technical support, highlighting strengths in candidate quality, swift recruitment processes, and excellent communication. Overall sentiment reflects high satisfaction, particularly in Software and Gaming, making Qubit Labs a suitable partner for companies seeking skilled developers and support staff in these sectors.
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Logistics & Supply Chain Gaming Advertising & marketing Education Financial services Arts, entertainment & music Human Resources Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Qubit Labs' competitive pricing and strong value for money. One reviewer noted that Qubit Labs offers 'great value for cost' and 'transparent pricing structure,' while another emphasized their 'competitive rates' and 'professionalism.' Overall, clients feel that the quality of service delivered justifies the investment, with several expressing satisfaction with the talent provided and the efficiency of the recruitment process.
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United States (5) England (2) Cyprus (1) Germany (1) Israel (1) Lebanon (1) South Africa (1)

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Direction Software LLP

4.5 3 reviews

$10,000+

$50 - $99 / hr

250 - 999

Mumbai, India

Services provided

10% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +4 services

20% Web Development

10% AI Development

10% BI & Big Data Consulting & SI

10% IT Strategy Consulting

Direction Software LLP is a software development firm specializing in ERP solutions and software management systems. The company has garnered positive feedback for its project management and intercultural communication skills, with approximately 100% of reviewers emphasizing timely delivery and effective collaboration. Clients appreciate their technical expertise, particularly in Oracle and Java development, and value their ability to integrate into diverse business environments.

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Reviews mention Timely
Clients have consistently praised Direction Software Solutions for their timely delivery and adherence to project deadlines. One client noted that they have 'delivered the work on time and within budget,' highlighting their effective project management. The collaborative approach, utilizing tools like JIRA and Skype, has also contributed to their punctuality. Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating a reliable partnership that meets project timelines effectively.

Ongoing Resource Arrangement for Consumer Products Platform

4.0 Oct 5, 2016

Direction Software Solutions has delivered the work on time and within budget. We engage them by booking the team for a period through a flat rate and making sure that we have enough work to keep them engaged. We work on priorities, rather than on whole projects for a single task.
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Industry Experience

Direction Software LLP has demonstrated strong capabilities across the Business Services, Information Technology, and Retail industries. Clients praised their expertise in ERP solutions and software development, particularly in creating complex tools for supply chain management. The overall sentiment is positive, with feedback highlighting their timely delivery, intercultural understanding, and effective project management. Their impact is notably significant in enhancing operational efficiency and optimizing processes, making them a suitable partner for businesses in these sectors.
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Business services Information technology Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have noted that Direction Software Solutions offers good value for cost, with monthly service fees ranging from $80,000 to $110,000. One client emphasized that they chose the company for its cost-effectiveness, stating it provided 'good value for cost.' Additionally, feedback indicates that the company consistently delivers on time and within budget, reinforcing a positive sentiment regarding their pricing relative to the quality of services provided.
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Germany (2) India (1)

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Pomeroy

4.0 1 review

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Services provided

30% Back Office Outsourcing

30% IT Managed Services

15% BI & Big Data Consulting & SI +2 services

15% Cybersecurity

10% IT Strategy Consulting

Pomeroy is an IT services company specializing in the purchase, installation, configuration, and support of computer-related equipment. Reviews highlight their expertise in procurement and software loading, with approximately 70% positive feedback. However, 30% of reviews cite challenges with remote management and communication. Despite minor interpersonal limitations, Pomeroy maintains a high level of technical certification and knowledge among its personnel.

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Industry Experience

Pomeroy has demonstrated expertise in the healthcare sector, particularly in managing IT services and improving operational efficiencies. Clients have praised their knowledge in procurement, installation, and support of technology. However, challenges in remote management and communication have been noted. Overall sentiment indicates a strong performance in healthcare, with potential clients valuing Pomeroy's ability to enhance service levels and reduce costs, while also requiring attention to remote interpersonal engagement.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have indicated that Pomeroy provides significant value for their investment, with engagements costing several million dollars annually. One client noted a successful one-year contract extension, highlighting efficient procurement and support services that reduced total ownership costs. However, some feedback pointed to challenges in remote management and communication, suggesting that while their expertise is commendable, there are areas for improvement in service delivery that could affect perceived value.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

15% Back Office Outsourcing

50% Call Center Services

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.

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Reviews mention Accommodating
The feedback regarding AnswerLive's accommodating nature is overwhelmingly positive. A client highlighted their impressive ability to manage last-minute changes, stating, "AnswerLive is always accommodating" and effectively understands complex instructions. This adaptability contributes significantly to the client's operational efficiency, especially during high-demand periods. Overall, clients appreciate their responsiveness and flexibility, which enhances customer satisfaction and ensures seamless service delivery.

Call Center Services for Air Conditioning Service Firm

5.0 Apr 2, 2019

I find AnswerLive's ability to fulfill our requests for last minute changes to our schedule most impressive. Even though we do our best to plan our technicians for contact in advance, we sometimes have to make last minute changes to cover shifts after hours and on the weekend. AnswerLive is always accommodating. They understand all of our instructions, even when they’re complex at times.
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

25% Back Office Outsourcing

75% Customer Service Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Elite Business Staffing

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Back Office Outsourcing

20% Custom Software Development

20% Search Engine Optimization +2 services

10% Social Media Marketing

10% Web Development

Elite Business Staffing is a provider of Back Office Services and Business Process Outsourcing, specializing in administrative support for financial services. The company received unanimous positive feedback, with 100% of reviewers praising their timely delivery and expertise. Their ability to manage loan processing and enhance social media presence was specifically highlighted as a key strength.

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Reviews mention Exceeds expectations
Elite Business Staffing consistently exceeds expectations, as highlighted by a financial services director who praised their excellent performance in managing loan processing and social media. The client noted that Elite delivered on time, demonstrated a deep understanding of requirements, and provided valuable services that prompted a desire for a permanent contract. Overall, the sentiment reflects high satisfaction with their experienced staff and effective communication.

Back-Office Support, SMM & SEO for Mortgage Broker

5.0 Sep 17, 2024

Yes, always on time & above & beyond our expectations. Their staff were highly experienced & understood our requirements quite quickly.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Support, SMM & SEO for Mortgage Broker
5.0 — Elite Business Staffing provided back-office support and digital marketing services for a mortgage broker. The team helped manage the client's loan processing tasks, social media accounts, website, Read more
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Industry Experience

Elite Business Staffing has demonstrated expertise in the real estate and financial services industries. Clients in real estate praised the company for delivering excellent customer satisfaction and substantial growth in online engagement. In financial services, feedback highlighted the provider's quick understanding of requirements and effective management of loan processing tasks. Overall, the sentiment across both industries is highly positive, showcasing Elite Business Staffing's strengths in staffing, social media management, and operational support.
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Real estate Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Elite Business Staffing's competitive pricing and value for money. One real estate agency noted that the pricing fit their budget and provided good value, while a financial services director echoed similar sentiments, stating the pricing aligned well with their needs and expectations. Overall, feedback indicates a strong satisfaction with the cost-effectiveness of the services, with both clients expressing contentment with the results delivered within their financial parameters.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention High-quality work
Clients commend InfoSource Bulgaria Ltd for delivering high-quality work consistently. One client highlighted their impressive focus on customer satisfaction, noting the company's responsiveness and fair pricing. The COO of FD Mediagroup remarked on the reliable support in data analysis, stating that InfoSource's project management was always timely and proactive. Overall, the sentiment reflects strong approval of the company's commitment to quality and client needs.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6 services

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Process-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Data Entry Support & ERP Consulting for Landscaping Company
5.0 — Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. Read more
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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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SourceMash Technologies

5.0 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Services provided

10% Back Office Outsourcing

15% CRM Consulting and SI

15% Digital Strategy +5 services

15% E-Commerce Development

15% IT Managed Services

10% AI Consulting

10% AI Development

10% Custom Software Development

SourceMash Technologies is a digital transformation partner specializing in enterprise services, including developing online portals and supporting critical business functions. Reviewers consistently praise their adaptability, effective communication, and outstanding quality, with no suggestions for improvement. Approximately 100% of feedback is positive, highlighting their capability to pivot quickly and manage projects efficiently.

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Reviews mention Accommodating
Clients have expressed high satisfaction with SourceMash Technologies' accommodating approach, highlighting their quick responsiveness and adaptability. One client noted the team's ability to pivot and provide support on short notice, which was particularly impressive. Additionally, their effective communication methods fostered a productive workflow. Overall, the sentiment reflects a strong appreciation for the company's willingness to meet client needs promptly and efficiently.

Business Services for Sales & Marketing Consulting Firm

5.0 Jan 19, 2022

The team has repeatedly shown they can learn and adapt both to a mutually agreed upon workflow as well as their overall technical skillset as a whole. Their ability to pivot and provide support on short notice has been most impressive.
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Industry Experience

SourceMash Technologies has demonstrated expertise across the Consulting and Retail industries. Clients in Consulting praised their adaptability and effective communication, while Retail clients highlighted their success in digital transformation, resulting in improved online penetration and conversion rates. Overall sentiment is highly positive, with clients lauding their project management skills and customer-focused approach. This suggests SourceMash is well-suited for projects requiring technical support and digital transformation within these sectors.
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Consulting Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
SourceMash Technologies has received positive feedback regarding their overall cost and value for money. Clients noted that their investments, such as over $1 million for a comprehensive digital transformation project, yielded significant returns in terms of improved performance and quality. One client emphasized that SourceMash consistently delivers on or under budget, highlighting their effective project management and service-oriented approach. Overall, the sentiment is favorable, with clients expressing high satisfaction and a desire for further collaboration.
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Consentia Inc.

5.0 4 reviews

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Services provided

10% Back Office Outsourcing

70% Document Digitization & Management

10% Business Consulting +1 service

10% Transcription

Consentia Inc. is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The feedback highlights their exceptional service quality and project management skills, with 100% of reviewers noting timely completion and flexibility. Clients commend their digitization and document management expertise, appreciating their ability to adapt to changing needs without causing disruptions.

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Reviews mention Timely
Consentia Inc. has received positive feedback regarding their timeliness in project delivery. Clients noted that projects were completed on schedule, with one client highlighting that their project was executed 'without a headache,' saving significant time for their team. Another client commended the promptness and efficiency of Consentia's service, stating, 'They were quick and efficient. Nothing was an issue.' Overall, the sentiment reflects a strong commitment to timely project execution.

Document Digitization & Management for Hotel

5.0 Jan 15, 2024

Consentia was able to complete our project on time. Liz and Rod were extremely helpful in making sure our needs were taken care of. There were some minor changes along the way, and Liz was flexible in accommodating our changing needs.
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Infrastructure Migration for Nonprofit

5.0 Dec 16, 2022

They were quick and efficient. Nothing was an issue. I would recommend them for any type of document service.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Document Digitization & Management for Hotel
5.0 — Consentia Inc. provided document digitization and management services to a hotel. They digitized and organized all the client's files and shredded confidential documents that were no longer needed. Read more
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Industry Experience

Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.
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APKSoft

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

10% Back Office Outsourcing

10% Accounting

10% Business Consulting +7 services

10% Cloud Consulting & SI

10% E-Commerce Development

10% IT Strategy Consulting

10% Marketing Strategy

10% Mobile App Development

10% Web Design

10% Web Development

APKSoft specializes in Back Office Services, offering comprehensive Business Process Outsourcing with a focus on data entry, bookkeeping, and technical support. Reviews indicate a 100% positive sentiment, highlighting their professionalism, timely delivery, and significant role in supporting business growth by 90%. Clients appreciate their cost-effective solutions and alignment with company values.

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0 of 1 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Gas Station Business
4.5 — APKSoft has provided back office outsourcing services for a gas station business. They've assisted the client with data entry and processing, bookkeeping, document management, and IT and accounting Read more
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Industry Experience

APKSoft has demonstrated strong expertise in the Retail industry, particularly with C Store and Fuel Station clients. Feedback highlights their effective back office, IT, and accounting services, which have significantly contributed to business growth and operational efficiency. Clients appreciate their professionalism, timely delivery, and alignment with company values. Overall sentiment is highly positive, indicating that APKSoft is a reliable partner for businesses seeking comprehensive support in the Retail sector.
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Retail

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$49 Convenient Stores Marts Retail Shops $99 Convenient Stores Marts Retail Shops Gas Stations $199 Convenient Stores Marts Retail Shops Gas Stations

Back Office Services
We do offer multiple services including EDIs Conversion, Data Entry & Data Processing.
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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

25% Call Center Services

RFS Business Solutions Pvt Ltd is a provider of Business Process Outsourcing, specializing in offshore back office and administrative support services. The company receives positive feedback, with 100% of reviewers praising their customer focus, responsiveness, and ability to scale teams effectively in Manila. Notably, clients appreciate RFS's commitment to continuous improvement and alignment with customer values.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards RFS Business Solutions Pvt Ltd, highlighting their responsiveness and customer-focused approach. One client noted that RFS has significantly supported their talent acquisition needs in Manila and has adapted to their expanding requirements. Regular communication and meetings have been effective, demonstrating RFS's commitment to service excellence. Overall, clients appreciate the alignment of company values and the organization's capability to scale support effectively.

Back Office Outsourcing for Space Company

5.0 Nov 26, 2024

RFS is a customer-focused organization, and we feel well supported by all their team members. RFS is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and RFS has helped us find the resources we needed. We've expanded the original scope with the support of RFS and the talent available in Manila.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Space Company
5.0 — RFS Business Solutions Pvt Ltd provides employer-of-record services for a space company. They've provided resources for roles across various teams, including finance, operations, people, and Read more
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What Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

25% Back Office Outsourcing

50% Call Center Services

25% Customer Service Outsourcing

Gabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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AIMLEAP - Full-Stack Techies

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

15% Back Office Outsourcing

15% IT Staff Augmentation

10% Application Management & Support +7 services

10% Application Testing

10% IT Managed Services

10% Mobile App Development

10% Staffing

10% Web Design

5% Custom Software Development

5% IT Strategy Consulting

AIMLEAP - Full-Stack Techies is a versatile technology company offering services in software development, cloud solutions, and staff augmentation. Clients praise their excellent quality delivery, adherence to timelines, and effective communication. With 100% positive feedback, reviewers highlight cost-effectiveness and a robust pool of skilled software engineers as standout attributes.

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Reviews mention High-quality work
Clients consistently commend AIMLEAP - Full-Stack Techies for their high-quality work and adherence to timelines. One reviewer highlighted their 'excellent quality delivery' and effective communication, while another praised the 'great quality software engineers' and a mature process. Both emphasized successful project outcomes and a positive working relationship, reflecting an overall sentiment of satisfaction regarding the quality of services provided.

Application Dev Support for Electronic Manufacturing Company

5.0 Jun 26, 2021

The project was tested and delivered as per the plan, showcasing their commitment to quality. The team also maintains the support activities, ensuring ongoing excellence. The company stands out for its excellent quality delivery and adherence to timelines.
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Staff Augmentation for IT Services Company

5.0 May 4, 2021

The company has a great quality of software engineers, which significantly contributes to the success of the projects. Their mature process and work culture further enhance the quality of their work. The ability to map the right engineer to the right role is particularly commendable.
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Industry Experience

AIMLEAP - Full-Stack Techies has demonstrated strong expertise in the Engineering and IT Services sectors. Clients praised their excellent delivery quality, adherence to timelines, and effective communication. In Engineering, they successfully developed a supply chain inventory planning portal using .NET on Azure, while in IT Services, they provided high-quality software engineers for staff augmentation. Overall, feedback highlights AIMLEAP's efficient processes and strong team collaboration, making them suitable for clients in both industries.
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Engineering IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed positive sentiments regarding AIMLEAP - Full-Stack Techies' cost-effectiveness and overall value. One reviewer highlighted 'cost-saving' as a significant advantage, while another praised the 'excellent pool of software engineers on-demand,' indicating a strong return on investment. Overall, the feedback suggests that the company's pricing aligns well with the quality of service and timely delivery, making it a favorable choice for clients seeking value for their projects.
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NativApps

4.8 3 reviews

$25,000+

$25 - $49 / hr

50 - 249

Barranquilla, Colombia

Services provided

25% Back Office Outsourcing

50% IT Staff Augmentation

25% Custom Software Development

NativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.

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Reviews mention Receptive
Clients have expressed a highly receptive sentiment towards NativApps, noting their professionalism and attentive communication. One client highlighted their ability to listen to concerns and provide innovative solutions, which fostered a collaborative workflow. Regular updates and open channels of communication, such as Slack, ensured that issues were addressed promptly, reinforcing client confidence in the project’s progress and outcomes.

React Native App Development for Conservation Company

5.0 Aug 13, 2018

The workflow was both professional and casual. We had weekly meetings to get updates on the ongoing progress. This allowed us to discuss what we liked and what changes we wanted to make. We were also in touch on a daily basis over Slack. This allowed us to tackle issues quickly while also getting our questions answered. The frequent communication allowed us to see the progress and gave us the reassurance of hitting our deadline.
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Industry Experience

NativApps has demonstrated expertise across multiple industries, including Consulting, Telecommunications, and Nonprofit sectors. Clients have praised their reliability, innovative solutions, and ability to enhance user experience through well-executed UI/UX design. In Telecommunications, they successfully transformed applications into SaaS platforms, while in Nonprofit, they ensured app architecture met functional goals. Overall, the sentiment is highly positive, indicating NativApps is well-suited for projects requiring custom software development and design in these fields.
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Consulting Telecommunications Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with NativApps' cost and value for money, noting the company's reliability and ability to deliver high-quality work within budget. One CEO highlighted that NativApps met every design requirement, while an IT Manager praised their clear timelines and alignment with brand identity. Overall, reviewers found their services to be a solid investment, with no significant areas for improvement mentioned, reflecting a positive sentiment regarding the company's pricing relative to the quality delivered.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Services provided

10% Back Office Outsourcing

60% Customer Service Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Metawebart

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Chișinău, Moldova

Services provided

15% Back Office Outsourcing

20% Web Development

10% API Development +7 services

10% ERP Consulting and SI

10% Mobile App Development

10% UX/UI Design

10% Web Design

5% AI Agents

5% Architectural Design

5% Search Engine Optimization

Metawebart is a web development company recognized for its high-quality project execution and customer satisfaction. Approximately 100% of reviewers commend Metawebart for their ability to tailor strategies to niche markets, timely delivery, and effective communication. Clients appreciate their in-depth industry understanding and commitment to delivering optimal results, with notable achievements including a 15% increase in conversions and successful launch of multifunctional platforms.

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Reviews mention Helpful
Clients have expressed high satisfaction with Metawebart's comprehensive support and guidance throughout their projects. One client highlighted the company's ability to provide valuable advice for long-term implementation and appreciated the extensive consultations offered. They noted the team's responsiveness in addressing post-launch bugs, which were resolved promptly. Overall, the sentiment towards Metawebart is positive, emphasizing their effective communication and commitment to client success.

Web Development for Non-Governmental Organization

5.0 Jul 29, 2021

They gave advice on how best to implement our idea with a medium and long-term perspective, accompanied with consultations and taught us how to work with the administrative panel as beginners, recorded tutorials for us.
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Industry Experience

Metawebart has demonstrated expertise primarily in the Advertising & Marketing and Nonprofit sectors. In Advertising & Marketing, they excelled in website design and enhancing usability, leading to a 15% increase in conversions. For Nonprofits, they successfully developed a multifunctional digital platform, enhancing organizational visibility and communication. Overall, feedback indicates strong project management, timely delivery, and a commitment to tailored solutions, making them a suitable partner for clients in these industries.
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Advertising & marketing Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Metawebart's pricing, noting it as a good fit for their budgets and highlighting the strong value for money provided. One client emphasized the 'great culture fit' and 'good value for cost,' while another appreciated the thorough consultations and tailored solutions that enhanced their project outcomes. Overall, the sentiment regarding cost and value reflects a positive reception, with clients feeling they received high-quality services that met their financial expectations.
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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting provides a range of services, including Back Office Services, project management, and Remote Office Support. Reviews indicate high satisfaction with their professionalism, responsiveness, and attention to detail. Clients praised their efficient project delivery and strong alignment with company values, making them a preferred partner for Administrative Outsourcing and BPO tasks.

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Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Redtech

5.0 1 review

$25,000+

$100 - $149 / hr

50 - 249

Bellevue, WA

Services provided

10% Back Office Outsourcing

30% Recruiting

30% Staffing +2 services

20% IT Managed Services

10% Digital Strategy

Redtech is a data analytics company specializing in enhancing content management strategies. Their collaboration with Microsoft resulted in the successful redesign of a learning catalog, highlighting their expertise in data analysis and catalog health maintenance. Feedback indicates a 100% positive response, emphasizing their strong subject matter expertise and professionalism, with no areas for improvement mentioned by the client.

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Industry Experience

Redtech has demonstrated expertise primarily in the Software industry, particularly in enhancing learning technology solutions for major organizations like Microsoft. Feedback highlights their strengths in data analysis, content management, and business intelligence, leading to improved data quality and user satisfaction. Clients commend their professionalism and effective collaboration. Overall sentiment is highly positive, indicating that Redtech is well-suited for projects requiring technical proficiency and strategic insights in software-related initiatives.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Redtech for providing quality resources at competitive rates, highlighting the company's ability to deliver valuable insights and maintain high standards. A Director at Microsoft noted their strong fit and value for money, stating that Redtech's services significantly advanced their learning data quality initiative. Overall, feedback reflects a positive sentiment regarding the company's pricing structure and the value delivered through their expertise and professionalism.
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Top Back Office Outsourcing Companies

A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.

When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.

Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:

Accounting and Bookkeeping
Human Resources (HR) Support
Data Entry and Data Management
IT and Technical Support
Procurement and Inventory Management
Administrative Support
Compliance and Risk Management

Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.

The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.

Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:

What financial services do you specialize in?
Do you have experience in my industry?
Can you provide client references or case studies?
What is your approach to working with clients?
Who will be working on my account, and what are their qualifications?
What is your pricing model?
How do you measure success and ROI?
What tools or technologies do you use?
How do you ensure confidentiality and data security?
How flexible are you in scaling services as our needs grow?

These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.

Top Back Office Outsourcing Companies

List of the Top Back Office Outsourcing Service Providers

Reviews mention Accommodating

Data Cleaning & Content Mgmt for Advertising & Marketing Co

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Back Office Outsourcing for Photography Studio

Reviews mention Transparent

Customer Support for Telecommunications Company

Documentation & Transcription for Preservation Mgmt. Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Product Listing Management for Sales Company

SEO, Conversion Optimization & Design for Decor & Retail Co

Graphic Design, SEO & PPC for E-Commerce Company

Reviewed 1 time in the past 6 months

Industry Experience

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Spectrum BPO is very responsive

Reviews mention Unique expertise

Website Revamp for Pet Services Company

Social Media Marketing & Web Support for Staffing Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Call Center Services for Magazine Publishing Company

Call Center Services for Healthcare Tech Platform

Virtual Assistant and customer support

Reviews mention Adaptable

Accounting Services for Construction Company

Data Management for Nonprofit Organization

Reviewed 21 times in the past 6 months

Back-Office Outsourcing for Property Improvement Company

Reviews mention Adaptable

BPO Data Processing Services for Child Care Consultancy

Industry Experience

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Average Project Cost Breakdown

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Reviews mention Timely

Billing & Organizational Services for Education Organization

Payment Processing Support for Consumer Products Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

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Protel BPO is very responsive

Reviews mention Efficient

Online Customer Support for Information Technology Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

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Reviews mention Proactive

Back-Office Tech Support & Solutions for Symantec

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work