Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$1,000+$50 - $99 / hr2 - 9Dhaka, Bangladesh
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Tanviro is an user experience design agency. Launched in 2018, the company specializes in UX/UI Design.
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$250,000+Undisclosed50 - 249Lakewood, CO
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Briebug, an Enterprise App Modernization company, was launched in 2009. The team specializes in Enterprise App Modernization and Custom Software Development and is based in Lakewood, Colorado.
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$5,000+$50 - $99 / hr2 - 9Ahmedabad, India
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Ashley Technologies Pvt. Ltd. , an UX design company, was established in 2016. Located in Ahmedabad, India, the team offers UX/UI Design.
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Undisclosed$200 - $300 / hr10 - 49Houston, TX
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Launched in 2017, End To End User Research is an user experience design agency. The team provides UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Gjilan, Kosovo
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Nacew is a small UX design company established in 2020. Their team provides UX/UI Design.
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$25,000+$100 - $149 / hr10 - 49Raubling, Germany
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CodingPassion, an app development company, was launched in 2020. The agency specializes in Mobile App Development and UX/UI Design, and is small.
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$25,000+$50 - $99 / hr50 - 249Beverly Hills, CA
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Web design company Friflex is located in Beverly Hills, California. Their services include Web Design and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Warszawa, Poland
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VibeStyle, an UX design agency, was launched in 2022. The team specializes in UX/UI Design and Web Design.
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$1,000+< $25 / hr2 - 9Columbia, MD
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Located in Columbia, Maryland, Bonnie Heneson Communications (BHC) is a social media marketing company. They focus on Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49
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Tera Group is a small web design agency in Cherkasy, Ukraine. Their services include Web Design and UX/UI Design.
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$10,000+< $25 / hr50 - 249
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The Knowledge Jar is a software development firm. Established in 2022, the company is based in Frisco, Texas. Their team offers Custom Software Development and Artificial Intelligence.
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
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Web design agency Platinum Seed (Pty) Ltd is located in Cape Town, South Africa. They offer Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Treviso, Italy
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Variant, an user experience design company, is located in Treviso, Italy. Their services include UX/UI Design.
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UndisclosedUndisclosed250 - 999Larkspur, CA
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AnswerLab, an user experience company, was launched in 2004. The team provides UX/UI Design.
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$1,000+< $25 / hr50 - 249Chesterbrook, PA
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BJS Soft Solutions LLC is an UX agency founded in 2017. The firm focuses on UX/UI Design and Web Development, and is midsize.
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$25,000+$50 - $99 / hr10 - 49
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MOUSE UX, an user experience company, is in Ra'anana, Israel. Launched in 2010, the team provides UX/UI Design and AR/VR development.
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$25,000+< $25 / hr50 - 249Chennai, India
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See all 1 projectsUnimity Solutions Private Limited is a custom software development company specializing in integrating applications using platforms like Drupal and Moodle. However, they faced significant criticism, with 100% of feedback indicating dissatisfaction due to low-quality code, poor project management, and a lack of transparency, despite commendations for their graphic design work.
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Undisclosed$25 - $49 / hr10 - 49
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PintaWebware is a Novomoskovs'k, Ukraine-based UX design company. Established in 2009, the team specializes in UX/UI Design and BI & big data consulting & SI.
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$5,000+$50 - $99 / hr2 - 9Tallinn, Estonia
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UX Estonia is an user experience design company. They are headquartered in Tallinn, Estonia and have small team of experts. Their services include UX/UI Design and Conversion Optimization.
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$1,000+< $25 / hr10 - 49Chennai, India
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Launched in 2022, Rezendus Technologies is a web development company. Their services include Web Development and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Seoul, South Korea
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See all 1 projects"Web of the creatives, by the creatives, for the creatives"The Else Inc. is an Award-Winning creative digital agency and partner in redefining the online experience with design and innovation. We
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$50,000+$50 - $99 / hr50 - 249Kulathoor, India
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Zyxware Technologies is a web development company. Founded in 2006, the firm is located in Herndon, Virginia and Kulathoor, India. Their team specializes in Web Development and UX/UI Design.
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$1,000+< $25 / hr10 - 49
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Located in , Outsourcing Team is a small e-commerce development firm. The team offers E-Commerce Development and Web Development.
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$5,000+$100 - $149 / hr10 - 49Los Angeles, CA
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Founded in 2012, MiradeWeb is an e-commerce development company. The company provides E-Commerce Development and Web Development, and is small.
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$10,000+$150 - $199 / hr10 - 49Stuttgart, Germany
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UX design agency USE-Ing. Was established in 2019. The small team offers UX/UI Design and Product Design.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
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In Sahibzada Ajit Singh Nagar, India, Bepoj Technology Pvt.Ltd. Is a social media marketing company. The team offers Social Media Marketing and Mobile & App Marketing.
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$1,000+$50 - $99 / hr10 - 49
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OphrySoft is a small branding company established in 2022. Their services include Branding and Web Design.
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$10,000+$100 - $149 / hr2 - 9
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Founded in 2022, Pixel Ramen is an UX design agency and web development company. The team offers UX/UI Design and Web Development.
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$1,000+$25 - $49 / hr2 - 9Dnipro, Ukraine
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See all 2 projectsADVERT GROUP offers services in UX/UI design, web design, and app design for augmented reality projects. The overall feedback across reviews highlights their expertise, attention to detail, and high-quality results. Clients appreciate their responsiveness, transparency, and innovative approach, making them a reliable partner for user experience and interface design projects.
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$5,000+< $25 / hr50 - 249Chennai, India
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Feather Softwares is a midsize web development company. Founded in 2017, the team specializes in Web Development and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Southwick, MA
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Lunchbreak is a web design company. The small Southwick, Massachusetts-based team provides Web Design and UX/UI Design. The agency was launched in 2017.
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$10,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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See all 2 projectsSoft'n'd offers comprehensive User Experience Design and User Interface Design services, specializing in creating visually appealing and functional websites. The reviews highlight their strong work ethic, flexibility, and effective communication, with clients expressing satisfaction in the modern design and increased customer engagement. Soft'n'd is praised for delivering projects on time and providing good value for the cost.
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$5,000+$50 - $99 / hr50 - 249San Jose, CA
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Web design company Infinix Designs is based in San Jose, California. Founded in 2019, the team specializes in Web Design and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Bengaluru, India
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Arivu.one - UI/UX Design Studio is an user experience agency established in 2020. The team provides UX/UI Design.
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$5,000+< $25 / hr1,000 - 9,999
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Web design company Davinci Designers is headquartered in Stockton, California. They specialize in Web Design and UX/UI Design.
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$25,000+$50 - $99 / hr50 - 249
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UX design agency Human Factors International was launched in 1981. The firm provides UX/UI Design.
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$250,000+< $25 / hr10,000+New Addington, England
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SEO company Zyvzen was established in 2025. The firm focuses on Search Engine Optimization and Web Design.
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$10,000+$50 - $99 / hr2 - 9Montreal, Canada
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UX agency ge-o-de Studio was founded in 2016. The company specializes in UX/UI Design and Web Design.
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$10,000+$25 - $49 / hr10 - 49Nashua, NH
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Launched in 2020, Pica Trebax Inc is a mobile application development firm. Headquartered in Nashua, New Hampshire and Kyiv, Ukraine, the team provides Mobile App Development and Web Development.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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See all 1 projectsMLBench Pvt LTD specializes in developing fitness apps, providing comprehensive services from building prototypes to ongoing app enhancements. Clients consistently commend their effective communication, problem-solving skills, and alignment of company values, noting their ability to deliver projects on time and within budget.
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$10,000+$100 - $149 / hr2 - 9Amsterdam, Netherlands
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No Heroes is a small web development firm located in Amsterdam, Netherlands. The team specializes in Web Development and Web Design.
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$1,000+$50 - $99 / hrFreelancerHarrogate, England
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Founded in 2015, Andrew Backhouse - Freelance Website Designer is a web design agency. The team offers Web Design and UX/UI Design.
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$10,000+$100 - $149 / hr2 - 9Bournemouth, England
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User experience company Experience UX was established in 2007. The team provides UX/UI Design and Web Design and is in Bournemouth, England.
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$1,000+$25 - $49 / hr2 - 9
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See all 2 projectsImaginerix is a UX/UI design company that was engaged to enhance the user experience and interface of a fitness app. However, the company received criticism for missing basic functionalities and incorporating irrelevant content, with deficiencies noted in 100% of the feedback. The client experienced unsatisfactory project results and unprofessional conduct when addressing concerns.
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$1,000+< $25 / hr10 - 49Kolkata, India
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3G Media Solutions is a small Kolkata, India-based web development firm. Their services include Web Development and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Hamburg, Germany
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We-site GmbH is an e-commerce development company. Their small team is located in Hamburg, Germany and provides E-Commerce Development and Conversion Optimization. The company was established in
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$5,000+< $25 / hr50 - 249Clarkston, GA
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819Media is an UX company. They focus on UX/UI Design and Affiliate Marketing and are headquartered in Clarkston, Georgia.
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$5,000+$100 - $149 / hr2 - 9
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See all 2 projectsKlad Syndicate specializes in providing consulting and website design services, as demonstrated by their work for a shipping company that required a modern web presence. The reviews highlight Klad Syndicate's effective project management, proactive communication, and impressive ability to deliver results promptly, evidenced by the client's rapid acquisition of new customers following the website launch.
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$5,000+$100 - $149 / hr10 - 49Helsinki, Finland
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FOR is a branding company. The small Helsinki, Finland-based team focuses on Branding and Web Design. The agency was launched in 2018.
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$5,000+$150 - $199 / hr10 - 49Oak Park, IL
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BannerWave is an Oak Park, Illinois-based Advertising company. They focus on Advertising and Digital Strategy and were launched in 2015.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.