Flying Bisons

BACKGROUND

Please describe your company and position.

I am a member of the board of a media company.

Describe what your company does in a single sentence.

Portal about media and marketing industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flying Bisons to accomplish?

• Redesign media portal to enhance user experience

SOLUTION

How did you find Flying Bisons?

• Referral
• Other

Why did you select Flying Bisons over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flying Bisons were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the complete design and development of a new company website for both desktop and mobile. The scope included creating a modern, user-friendly interface, optimizing the website for different devices, and ensuring smooth performance across platforms. Key deliverables included:

A fully responsive website design (desktop & mobile)
Implementation of an intuitive navigation structure
Optimized page speed and performance
SEO-friendly structure and content setup
Integration with key business tools and analytics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client satisfaction, improving KPIs (including user engagement)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent throughout the collaboration. The team delivered all milestones on time and kept the process well-organized. Communication was clear and proactive — they regularly updated us on progress, shared drafts for feedback, and quickly adapted to any changes in our requirements. They were highly responsive to our needs, flexible when adjustments were necessary, and always ensured that our priorities were reflected in the final outcome

What was your primary form of communication with Flying Bisons?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their work speed and ability to consistently meet deadlines without compromising quality. Their communication was also outstanding — clear, timely, and always focused on keeping us aligned and moving forward.

Are there any areas for improvement or something Flying Bisons could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Head of Design of Lite e-commerce

Describe what your company does in a single sentence.

e-commerce and q-commerce solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flying Bisons to accomplish?

• App UX design asupport

SOLUTION

How did you find Flying Bisons?

Referral

Why did you select Flying Bisons over others?

Great culture fit

How many teammates from Flying Bisons were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work typically includes phases like: discovery, design. The key deliverables from this phase are detailed user personas and a comprehensive UX strategy documentation.
The design phase begins with the creation of interactive wireframes. These wireframes provide a skeleton of the app, outlining the structure and flow of user interactions without focusing on visual details. They allow stakeholders to visualize the app's functionality and user journey, ensuring all essential features are included and logically arranged.

Once the wireframes are approved, the agency moves on to developing high-fidelity UI mockups. These mockups present the app's visual design, including color schemes, typography, and imagery. The mockups are designed to be aesthetically pleasing while maintaining usability and accessibility standards. 
Key deliverables in this phase include:

• Interactive Wireframes: Clickable prototypes showing user flows and navigation.
• UI Mockups: High-fidelity visual designs illustrating the final look of the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased User Engagement
• Improved Conversion Rates
• Better Retention Rates
• Positive User Feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The "FLying Bisons" project management practices ensured a smooth and successful collaboration. Their commitment to timely delivery, coupled with their responsiveness to client needs, resulted in a high-quality e-commerce app that delivers measurable improvements in user engagement, satisfaction, and conversion rates.

What was your primary form of communication with Flying Bisons?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most pleased with Flying Bisons' strong cultural fit and exceptional responsiveness to client needs. Their alignment with the client’s values, collaborative spirit, and innovative mindset created a productive and harmonious working relationship. Additionally, their proactive communication, tailored solutions, and adaptive problem-solving skills ensured that the client’s needs were always met promptly and effectively. 
This combination of cultural alignment and client responsiveness set the company apart as a standout partner in delivering exceptional UX and UI design for e-commerce digital apps.

Are there any areas for improvement or something Flying Bisons could have done differently?

Nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO at an indoor water park. I manage the IT department and technologies used in the facility. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

We needed help building our website and e-commerce.

SOLUTION

What was the scope of their involvement?

Initially, Flying Bisons created an information page since the facility was under construction. We started to keep our market updated about the park, and when we knew the exact details of the park, Flying Bisons started to build our e-commerce. Now, Flying Bisons is extending our system and building features that other software from the shelf doesn't have. Flying Bisons is responsible for the system's UX and front- and backend development. 

Flying Bisons has developed a functionality where users can manage their own tickets and choose the date, the type of ticket, and other details. Flying Bisons offers continuous web development and improvement and has changed our site to AWS. We still collaborate with the team on product development, and we've extended the team periodically to achieve the desired goals. 

What is the team composition?

We've worked with around 10–16 teammates from Flying Bisons. 

How did you come to work with Flying Bisons?

When I started working at my current position, my company was already engaged with Flying Bisons. I know we interviewed other companies and selected Flying Bisons because we liked their portfolio and found it fit our vision for the product. 

What is the status of this engagement?

I joined my company in February 2019, and we already collaborated with Flying Bisons. The CEO of my company introduced me to the team when I started at my position. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website works fine; we haven't experienced any outages or downtime. Even when there was a massive downturn in the German hosting company we used, the system switched automatically due to its redundancy, so we didn't experience any downtime. We perform regular security tests, and we've received positive feedback from customers saying the system works well. 

Our promotions started at midnight during Black Friday, and our system worked well. This promotion had a significant impact on our company, and the system managed more than 100,000 customers at the same time. The ticketing functionality developed by Flying Bisons has been very helpful, and it was a good decision to switch our site to AWS because it works perfectly, and the transactions load faster. 

Flying Bisons is really flexible in adjusting their team according to our requirements. The team has great ideas and listens to us to respect our vision. For us, it's important our input is heard, and our cooperation with Flying Bisons is working well in this field. 

How did Flying Bisons perform from a project management standpoint?

Flying Bisons meets deadlines, except when we change them since our priorities tend to change according to our business requirements. We collaborate with Flying Bisons via Jira to manage the project and have weekly meetings to review work and mock-ups and discuss requirements. We have specific requirements for reports and how we want to present data, so then it's easier for our company to make decisions.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Paweł (Head of Technology) because he started working with us years ago on the development and structure of APIs we used. He became head of technology, and Marek (Baceknd Development Manager) took his place. The entire team is working perfectly.

What did you find most impressive about them?

I'm mostly impressed by Flying Bisons' flexibility because we've often changed our priorities and cut deadlines shorter, and the team never complains and follows our requirements. Even when we have two days before releasing other updates, if we ask the team to switch priorities, they immediately do it. We can usually meet on the same day.

Are there any areas they could improve?

I can't think of any significant improvements Flying Bisons can make. 

Do you have any advice for future clients of theirs?

I suggest starting your engagement with Flying Bisons with a workshop because, during this time, I learned and understood that even teammates in the same team can have different visions and ideas from each other. We've already recommended Flying Bisons to other colleagues, and I'm aware at the beginning, their cost might sound high, but if you start with a workshop, you won't need to do things twice, so I think it's an obliged first element in development projects.

UPDATED REVIEW

This review was published on November 13, 2019.

Marketing Director, Park of PolandConsumer Products

Poland

11-50 Employees

Mar 2019 - Ongoing

$200,000 to $999,999

Verified

Project summary
Flying Bisons designed and built an e-commerce website for an indoor waterpark. They integrated ticket-purchasing features and created the UI/UX to mask a complicated backend. The project is ongoing.
Feedback summary
The UI/UX is nearly finished and about to undergo testing. Flying Bisons meets requirements in its design and development work so far. The team offers a diligent project manager to oversee the entire process, and they’ve shown a high level of expertise and preparation throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing director for Park of Poland, the biggest indoor waterpark in Europe that is going to be open early 2020. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

The goal is to launch a new e-commerce website with ticket-selling capabilities before the park opens. The current site is a landing page regarding our project and future attractions.

SOLUTION

What was the scope of their involvement?

Flying Bisons does UX/UI design and frontend development, and they manage the whole project. 

As the biggest indoor waterpark in Europe, we have a lot of attractions located in different zonas. It is very important for us to present all of the possibilities on the website, as well as to keep the shortest and simplest way to buy tickets and upsell our services.

What is the team composition?

Kamil Lenart (Project Manager, Flying Bisons) manages the project daily for us. 

In strategic meetings and workshops, there are a few main people involved, including two owners of the agency.

How did you come to work with Flying Bisons?

I knew that they were working with one of the largest banks in Poland and KFC. 

The agency I was working with recommended me to Flying Bisons, and then I decided to start a collaboration with them.

What is the status of this engagement?

The project started in March 2019 and is set to end in early 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a clickable version of the website now. I’ll have the first feedback about the project very soon.

How did Flying Bisons perform from a project management standpoint?

Their project manager has performed well. We collaborate every day with e-mails, calls, and dedicated meetings.

What did you find most impressive about them?

They are taking care of the business client. I know that, if we agree on a timeline and scope of work, they’ll deliver on time. We’re still waiting to launch the new  website, but I believe that everything will work excellently.

I’ve had a bad experience before with a similar company, but, as far as I can see, Flying Bisons does their job carefully. They discussed our needs with us during a specific workshop. They prepared strategy, timing, and scope of work in advance, which was very important for us.

Are there any areas they could improve?

They’re performing so well on this project that we’re looking to start another one with them for mobile app development.

Do you have any advice for future clients of theirs?

If the client doesn’t have a specific e-commerce team inhouse, then Flying Bisons can strongly support client needs and challenges with their excellent team.

STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a company that offers nutrition-oriented catering services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

We needed to create a custom e-commerce website. 

SOLUTION

What was the scope of their involvement?

Flying Bisons has designed and developed our custom e-commerce website using several technologies, including Adobe Suite and Figma. Our buying process is complex since we offer nutrition plans, and Flying Bisons has been responsible for understanding and building our shopping experience. Flying Bisons has designed our e-commerce UI/UX and has conducted the entire development process. 

Flying Bisons is responsible for the site's design and has created our branding identity and brand book. The team has produced content for our website and integrated Typeform and a video thumbnail tool to play a video.

What is the team composition?

I've worked with around 15 teammates from Flying Bisons, including Kamil (CEO) and the COO. I've met Flying Bisons' entire executive team and collaborated with the media team for content production.

How did you come to work with Flying Bisons?

I was familiar with Flying Bisons' founder because he's a former client. I reached out to him because I knew his company's expertise is in UI/UX design.
How much have you invested with them?
We've spent around $125,000–$175,000 on this project.

What is the status of this engagement?

We started working with Flying Bisons in the first quarter of 2020, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn't have an appropriate selling tool prior to this engagement, and Flying Bisons has delivered three consecutive versions of our website, each with an improvement. Within a four-year period, our company has grown fivefold. The team's culture promotes the delivery of high-quality products and well-documented software. 

Flying Bisons works following best practices, and the entire team is great to work with. Flying Bisons is a brilliant organization with an expanding team, and it's interesting to learn how a development team works and communicates. My learnings from this project will be beneficial for my company. 

How did Flying Bisons perform from a project management standpoint?

Flying Bisons has never run over budget since we have fixed pricing for each project. Flying Bisons delivers work timely and meets the set deadlines. We communicate via phone and email and use Slack and Figma for project-related communication.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Kamil is brilliant. He's a well-spoken young professional who has impressed me. 

What did you find most impressive about them?

I'm mostly impressed by how Flying Bisons has grown over the years. The team is now an international company that works on very interesting projects. Flying Bisons has a strong brand and is a beautiful success story.  

Are there any areas they could improve?

I don't want to attribute the behavior of particular individuals to the entire team, so I don't have valuable or constructive feedback at the moment. 

Do you have any advice for future clients of theirs?

I suggest engaging with any of Flying Bisons' executives on LinkedIn because they have a strong presence on that platform. The team also has an office staff capable of attending to potential customers. 

BACKGROUND

Please describe your company and position.

I am the IT Director / Tech Lead of Early Stage

Describe what your company does in a single sentence.

Early Stage operates English language schools across Poland, fostering authentic connections with students, supporting teacher development, and prioritizing comprehensive child growth

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flying Bisons to accomplish?

• Develop new version of mobile music app in short time (May-Sep)
• Develop additional features like offline listening or archive

SOLUTION

How did you find Flying Bisons?

• Online Search
• Referral

Why did you select Flying Bisons over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Flying Bisons were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Deployment: Ensure the smooth deployment of the mobile app on both iOS and Android platforms, including app store submissions and any necessary configurations. 
• Testing: Conduct thorough testing of the mobile app to identify and address any bugs, glitches, or compatibility issues across different devices and operating systems. 
• Integration: Verify the functionality of the API integration with our existing systems to ensure seamless data exchange and synchronization between the app and our backend infrastructure. 
• Quality Assurance: Implement quality assurance processes to ensure the app meets performance, security, and usability standards. 
• Documentation: Provide comprehensive documentation outlining the app's features, functionality, APIs, and any other relevant information for future reference and troubleshooting. 
• Support and Maintenance: Offer ongoing support and maintenance services to address user feedback, implement updates, and resolve any issues that may arise post-launch. 

Key Deliverables: 

• Deployed mobile app available on both iOS and Android platforms. 
• Completed testing reports highlighting any identified issues and corresponding resolutions. 
• Verified functionality of API integration with existing systems. 
• Ongoing support and maintenance plan for post-launch updates and maintenance tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Despite the time constraints, the project team successfully delivered the mobile app within the first four months of development. Measurable outcomes demonstrating progress and success include increased user engagement, enhanced user satisfaction, efficient system integration, and positive feedback from stakeholders. These achievements underscore the team's ability to effectively manage resources and meet project deadlines while delivering a high-quality product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management exhibited by the team was exceptional. Despite the tight timeframe, they demonstrated remarkable efficiency and dedication, delivering all project components on time. Throughout the process, they remained highly responsive to our needs, promptly addressing any concerns or requirements that arose. 
Their proactive communication, meticulous planning, and swift problem-solving ensured a smooth and successful project delivery. Overall, their commitment to excellence and customer satisfaction greatly contributed to the project's success.

What was your primary form of communication with Flying Bisons?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their unparalleled professionalism, unwavering flexibility, and deep engagement throughout the project. Their flexibility was evident as they skillfully adapted to changing requirements and tight timelines, ensuring that our needs were always met without compromising on quality. It was a pleasure working with such a dedicated and client-focused team, and their exemplary approach sets them apart as a leader in their field.

Are there any areas for improvement or something Flying Bisons could have done differently?

Our experience with Flying Bisons was exceptional, leaving little room for improvement. We found their approach and execution to be highly effective, resulting in a successful project delivery without any notable areas for adjustment.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO and CPO at a digital solutions company. One of our products is an on-demand grocery delivery service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

We needed to build the platform from scratch, translating our brand into an app that could be the main channel of communication with clients and ordering channel.

SOLUTION

What was the scope of their involvement?

Flying Bisons supported us in the ideation of the design of our online grocery delivery app. They created mock-ups and finalized the screens through iteration cycles during the development process. Although they weren’t part of the development team, Flying Bisons’ designers supported our development work.

Initially, we spent some time ensuring Flying Bisons’ team was on board with our brand guidelines. The website was in place at that point so that users could order groceries through the site. Then, Flying Bisons took over and did some explorations to come up with a first rough draft.

Afterward, we spent time together entirely without tech constraints, thinking about the features and elements that would be critical and differentiating how we could get the core product going and what would come later. Flying Bisons challenged some of our ideas, and we optimized the draft to recycle as much as possible.

The last step was reacting to feedback from tech. They had questions about certain alignments and measurements because they discovered that the mock-up didn’t feel as good as on Figma once built. Flying Bisons worked hand-in-hand with the in-house team to make those adjustments.

What is the team composition?

In the initial stage, the team had about 5–7 people, including two designers, a project manager, the CEO, and a research specialist. Then, the team went down to one designer who supported us for several months.

How did you come to work with Flying Bisons?

They were a referral. I heard about their reputation in the market, and we interviewed 2–3 recommended companies.

How much have you invested with them?

We spent above $50,000.

What is the status of this engagement?

We began working with them in March 2022, and the engagement ended in January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started the company from scratch. Although we had another brand launched already, we launched this new brand to the market. Moreover, we went from zero to hundreds of orders per day.

Additionally, the app got a design award last year.

How did Flying Bisons perform from a project management standpoint?

Flying Bisons was always clear about timing. During the development phase, they quickly adapted to the tech team’s needs, which was a critical point. 

They also had an outstanding ability to reflect on comments. When we made comments, Flying Bisons implemented our feedback immediately. Nonetheless, design discussions could always go either way. We were able to say what we thought from a customer perspective, and they were able to give feedback on what was needed and feasible.

For communication, we had phone, Zoom, and Google Meet calls. Part of the work was done in Figma, but Flying Bisons adopted Jira once we moved to development.

What did you find most impressive about them?

They were really collaborative. They provided transparency in the process; we never felt that something was missing. Also, the team responded to client requests in a smart way and ensured we knew what was happening.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Make sure you allocate enough time to define your needs and ideas at the beginning of the process. The team is responsive to suggestions and criticism, but it’s hard to undo design choices once they’re implemented and running with your customer. Overall, it’s easier to spend time early and get right to the point ahead of development.

BACKGROUND

Introduce your business and what you do there.

I’m the senior digital marketing manager for CBRE, a real estate agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

We wanted to create a representative website for our industrial real estate department to showcase warehouses all around Poland. Through this website, we wanted tenants to reach an agreement with us so that we could help them rent their warehouses.

SOLUTION

What was the scope of their involvement?

Flying Bisons has designed the UI/UX of our new website. Additionally, we’ve signed a research statement of work, so they’ve also helped us with some research tasks. Their research focuses on showing us what our competitors are doing and what the latest trends in our warehouse department are. As for the technology stack, all the design projects are done on Figma.

Currently, we’re starting another project with Flying Bisons. This is a very similar project to the first one, as they’re now designing another website. The process has been very similar, including the research and UI/UX design.

What is the team composition?

I’ve mainly been working with five teammates from Flying Bisons, including Ewelina (Senior Project Manager), who works as the project leader, Aleksandra (UX Research), Magdalena (UX Designer), and Michal (UI Designer). At the beginning of the project, I worked with three business managers from Flying Bisons, including the CEO.

How did you come to work with Flying Bisons?

I’ve known Flying Bisons for the past 3–4 years, as they were also working for my previous company. Therefore, I already knew that Flying Bisons made great UI/UX designs updated with the latest trends in the digital world, so I knew that hiring them for this project would be a success.

What is the status of this engagement?

I started talking with Flying Bisons around March 2023, and the project actually started in April 2023. To date, I’m still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since working with Flying Bisons, we’ve taken my company’s digital presence to a higher level. Thanks to them, my company understands the way the digital world is currently growing.

How did Flying Bisons perform from a project management standpoint?

Flying Bisons has delivered everything on time and within budget; nothing has been missed.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Ewelina, as she’s always been in contact with me, sending me appropriate messages to encourage me to do things on my end. I have other projects besides this one, but Ewelina has been great at always getting this project back on track, which is hard because I always have other things to do.

I would also like to give a shout-out to Aleksandra. She has excellent knowledge of how research works. During the initial meetings, I discovered that she was really prepared, so the kickoff meeting was impressive.

Moreover, Magdalena possesses excellent UX design knowledge and always has great ideas. She also always listens to what I have to say. Michal, on the other hand, is a very trendy designer who always knows what’s interesting in the digital world, so I’ve been impressed by his work, too.

What did you find most impressive about them?

They’re experts in the digital world and the best in UI/UX design.

Are there any areas they could improve?

I can’t think of anything Flying Bisons could improve on. I look at them as experts.

Do you have any advice for potential customers?

I definitely recommend working with Flying Bisons on your UI/UX design projects.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Dare IT. We support women entering the IT industry and companies hiring potential junior high-tech talent. We also focus on educational aspects in the IT sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

As a young organization, we created many initiatives and products while figuring out our business model. At one point, it became difficult for our potential clients to differentiate our offer. The website wasn’t doing any justice to adequately explain what we did, what we could deliver, and what struggles we could solve for our users.

SOLUTION

What was the scope of their involvement?

Flying Bisons provided UI/UX design and branding services. Since the way we communicated didn’t reflect how we were as a company, they helped us create a coherent product on all levels. They also supported us in content creation.

We initially provided them with our body of work and user research. Flying Bisons had a particular design process with a discovery problem definition that really tapped into our problem. Their approach focused on how we could address our digital products.

During our strategic workshops, the team described the situation and helped us formulate the problem statements and how to address them.

What is the team composition?

We had around 10 team members, but it depended on our needs. We had a great project manager, a senior strategy person, and a head person for UI and branding. However, more people were involved.

How did you come to work with Flying Bisons?

We were looking for a partner who could help us better understand how to grade a coherent offering and convey what we provided as a company. As a designer myself, I was familiar with the industry. Flying Bisons was one of the top companies to work with. I also knew certain designers and researchers who worked there and the quality of their work.

We chose Flying Bisons due to their incredible field expertise and high-quality deliverables. We also knew they had a great strategic approach and a talented team on hand, both in strategy and research.

Additionally, they were well-versed as a company and ran their own academy, so they understood our needs.

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

We worked with them from February–May 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The claim on their website was true: working with them wasn’t a cost; it was an investment. We immediately saw positive results, both in higher conversions and an enthusiastic response from the industry to the changes we implemented. Moreover, the shift in branding was well-received within our community, which had 30,000 people and two agencies we cooperated with.

Overall, the increase in credibility and level of professionalism we achieved were impressive.

How did Flying Bisons perform from a project management standpoint?

We received good value for our money and were happy working with their designers. Their communication was very proactive, and we felt involved and secure in the process as a client. Flying Bisons kept us well informed and involved in the decision-making and trade-offs.

Additionally, having an assigned project manager was helpful. They coordinated many moving parts and made the whole process seamless and effortless.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Bartosz (Creative Team Leader & Senior Art Director) was amazing.

What did you find most impressive about them?

As a founder investing in a big change, the project was quite stressful. However, I was very satisfied with Flying Bisons’ work. I was extremely grateful for the output and how everything was managed.

Are there any areas they could improve?

No, we saw the project as an investment and were happy with our decision.

Do you have any advice for potential customers?

I recommend trusting them and treating them as your partner. Flying Bisons wanted to support us in this process, so we felt their engagement. They were willing to make it work and deliver the best solution possible.

BACKGROUND

Introduce your business and what you do there.

I’m a product owner for Freeway Camper. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flying Bisons?

We hired Flying Bisons because we were looking for someone to design a new website that we were trying to build. 

SOLUTION

What was the scope of their involvement?

We’ve provided them with some brief documentation about our user's behavior. We collaborate daily and discuss all the requirements for the site. Flying Bisons has also conducted market research and competitor analysis. The team has been tasked with UX/UI design; some of their work has included designing our home page and booking flow. Flying Bisons uses Figma for design work. 

The team has also assisted with designing an application and a post-MVP functionality. 

What is the team composition?

We work with two designers, a project manager, and another individual.

How much have you invested with them?

We’ve spent between $50,000–$200,000.

What is the status of this engagement?

We started working together in November 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They bring everything we need to the project and deliver to our expectations. Their work has made future development easier for our company. 

How did Flying Bisons perform from a project management standpoint?

Flying Bisons attends our daily stand-ups. Everything has been delivered on time and within budget. The team keeps us on track and is supportive. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Karolina (UX/UI Designer); she’s been working with us since the beginning of the engagement. She is responsive, eager, and flexible to any changes. Everything she does goes beyond our expectations. 

What did you find most impressive about them?

The team has been supportive, even when our lead designers are unavailable. The team is knowledgeable and always willing to answer our questions. Flying Bisons is also extremely open to implementing feedback. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Prepare as much as possible for the project, and ensure they understand your target audience. The more information you give Flying Bisons, the better. You should also try to meet with them weekly to ensure you’re on the same page. Don’t be afraid to challenge their ideas; if something doesn’t align with what you need, let them know. 

BACKGROUND

Please describe your company and position.

I am the PMO Manager of Multishoring

Describe what your company does in a single sentence.

We provide IT services for medium and large-size customers over the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flying Bisons to accomplish?

• To design a brand new UX and UI for our website
• To discover our ton of voice

SOLUTION

How did you find Flying Bisons?

• Online Search
• Clutch Site

Why did you select Flying Bisons over others?

• High ratings
• comprehensive offer

How many teammates from Flying Bisons were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During our cooperation, FlyingBisons has supported us in creating a strategy for digital activities, particularly: rebranding services, UX/UI design, graphic design, copywriting, and UX writing services for our website. We work in weekly sprints in the T&M model, with weekly planning and reporting. To achieve some of the project goals, FlyingBisons performed a couple of strategic workshops. The deliverables so far are: 

• Developed tone of voice and branding identity described in a formal BrandBook 
• New UX and UI design on the website 
• Marketing materials (graphics and templates)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• - mock-ups and graphics - design system - articles - written guides

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FlyingBisons provide regular feedback on weekly meetings and in between, especially regarding any risks and issues in delivering on time. They react to our feedback promptly, we have not noticed any incomprehensible delays.

What was your primary form of communication with Flying Bisons?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

High-level work organization. They're a team of very talented specialists.

Are there any areas for improvement or something Flying Bisons could have done differently?

None.