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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: August 15, 2026
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17,240 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

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    QAlified Logotype

    QAlified

    4.9 21 reviews
    Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a UX/UI design company specializing in enhancing user experience and interface design for digital platforms. The reviews highlight their effective communication and project management, with 100% of the feedback noting their ability to identify unforeseen issues. Clients appreciate their straightforward approach, though there was a brief initial language barrier that was promptly resolved.

    See all 21 projects

    Reviews mention Reliable

    Clients consistently regard QAlified as a reliable partner, particularly highlighting their effective communication, adherence to deadlines, and the stability of their testing processes. One client noted, "It has been a pleasure working with QAlified. They've been very communicative, given precise deadlines, and produced reliable testing that guarantees system stability." Overall, the sentiment reflects a strong confidence in QAlified's ability to deliver dependable solutions.
    • App Testing Services for Software Technology Services Firm
      5.0 Jun 8, 2024

      It has been a pleasure working with QAlified. They've been very communicative, given precise deadlines, and produced reliable testing that guarantee system stability. We appreciate how open and honest they've been. Whatever the problem or difficulty, we are aware of it and have the skills to identify, analyze, and swiftly fix it.

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    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight QAlified's competitive pricing and excellent value for money. Feedback from multiple reviews indicates that the pricing fits budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized that QAlified's services allowed for a '25% to 35% reduction in bugs.' Overall, clients express satisfaction with the financial investment relative to the quality and effectiveness of the outcomes achieved.
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    United States (9) Uruguay (7) Argentina (1) Germany (1)
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  • Whitesock Srl Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Firenze, Italy

    Services provided

    10% UX/UI Design
    40% Mobile App Development
    25% Custom Software Development +2
    15% AR/VR Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Whitesock Srl is an app development company. Their team is located in Firenze, Italy and Montemurro (PZ), Italy and focuses on Mobile App Development and Custom Software Development.

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  • Clearvision Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Southampton, England

    Services provided

    30% UX/UI Design
    35% Custom Software Development
    35% DevOps Managed Services

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    Clearvision is a Southampton, England-based custom software development company. They focus on Custom Software Development and DevOps Managed Services and were founded in 1997.

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  • M1-development Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    10 - 49
    Düsseldorf, Germany

    Services provided

    10% UX/UI Design
    40% Web Development
    20% Web Design +3
    10% Custom Software Development
    10% Low/No Code Development
    10% Mobile App Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    We are a team of developers, designers and site administrators from Ukraine. Despite the war in our country, we united to create a unique product on Wordpress, WebFlow, OpenCart and other platforms

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  • Quandel Staudt Design GmbH Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Frankfurt am Main, Germany

    Services provided

    10% UX/UI Design
    30% Graphic Design
    20% Branding +3
    20% Web Design
    10% Logo
    10% Print Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Quandel Staudt Design GmbH is a small Frankfurt am Main, Germany-based graphic design agency. The team focuses on Graphic Design and Branding.

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  • Denman Digital Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    10 - 49
    Vancouver, Canada

    Services provided

    20% UX/UI Design
    20% Digital Strategy
    20% Web Design +4
    20% Web Development
    10% Branding
    5% Mobile App Development
    5% Video Production

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Denman Digital is a small UX agency located in Vancouver, Canada. The team provides UX/UI Design and Digital Strategy.

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  • Growww Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Beograd, Serbia

    Services provided

    20% UX/UI Design
    30% Web Development
    20% Branding +2
    20% Web Design
    10% Low/No Code Development

    Focus Areas

    55% Usability Testing
    30% User Research
    15% UX Strategy

    Growww is a web design agency. The Beograd, Serbia-based team specializes in Web Design and Web Development.

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  • Design Premiers Logotype

    Design Premiers

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Based in Los Angeles, California, Design Premiers is a midsize Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.

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  • Startechup Logotype

    4.8 6 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Cebu City, Philippines

    Services provided

    15% UX/UI Design
    40% IT Staff Augmentation
    15% Custom Software Development +2
    15% Mobile App Development
    15% Web Development

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Startechup is a software development company specializing in UX/UI design, offering services such as mobile and web application development with a strong focus on user-centered design. According to reviews, 100% of reviewers commend their exceptional project management, timely delivery, and effective communication. Clients also appreciate their professional team, budget-friendly services, and commitment to high-quality outcomes.

    See all 6 projects
    1 of 2 UX/UI Design reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Site & Mobile App Dev for Professional Conference Organizers

    5.0 — Startechup initially built a site and mobile app for a professional conference organizer in 2015. They were hired again to refine the site on WordPress, the Android app using Java, and the iOS app Read more
    Read 2 Reviews

    Industry Experience

    Startechup has demonstrated expertise across various industries, notably in event management, e-commerce, SaaS, and business services. Clients commend their exceptional project management, effective communication, and ability to deliver high-quality solutions on time. The company is particularly praised for their work in developing mobile applications for conferences and e-commerce platforms, consistently enhancing user engagement and functionality. Overall sentiment is positive, indicating Startechup is a strong fit for clients in the events, technology, and retail sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Software IT Services Healthcare Business services

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    France (2) Netherlands (1) Portugal (1) England (1)
    $1,000 $2,500 $7,500

    UI/UX Design - Web & Mobile

    Our UI/UX design services package is designed to help businesses create intuitive and visually appealing digital experiences. We use a user-centered approach to design, ensuring that the end product meets the needs and expectations of your target audience. With our expertise, we can help you increase user engagement and business success.
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  • XS Multimedia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Lungsod Quezon, Philippines

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Graphic Design
    10% Marketing Strategy
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    XS Multimedia, an Advertising company, is based in Lungsod Quezon, Philippines. They specialize in Advertising and Branding and were founded in 2012.

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  • KNR Agency Logotype

    5.0 1 review
    $10,000+
    $100 - $149 / hr
    10 - 49
    Paris, France

    Services provided

    20% UX/UI Design
    50% E-Commerce Development
    20% Web Design +1
    10% Digital Strategy

    Focus Areas

    20% Usability Testing
    70% UX Strategy
    10% User Research

    KNR Agency provides comprehensive UX/UI design services, including responsive design, wireframes, mockups, and fully functional website prototypes. Reviews highlight their effectiveness in enhancing user experience and visual appeal, as well as their professionalism and client-centric approach, leading to significant improvements in online conversion rates and overall business growth.

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  • Krein Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    10 - 49
    Milano, Italy

    Services provided

    15% UX/UI Design
    20% CRM Consulting and SI
    20% Digital Strategy +6
    10% Advertising
    10% Email Marketing
    10% Search Engine Optimization
    5% Content Marketing
    5% IT Strategy Consulting
    5% Marketing Strategy

    Focus Areas

    10% Usability Testing
    50% UX Strategy
    40% User Research

    Krein is a Digital Strategy company. Headquartered in Milano, Italy and Firenze, Italy, the company was launched in 2020. Their team specializes in Digital Strategy and CRM consulting and SI.

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  • MageBinary Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    10 - 49
    Auckland, New Zealand

    Services provided

    10% UX/UI Design
    25% E-Commerce Development
    20% ERP Consulting and SI +5
    15% Web Development
    10% Cloud Consulting & SI
    10% Digital Strategy
    5% Blockchain
    5% Cybersecurity

    Focus Areas

    30% Usability Testing
    60% UX Strategy
    10% User Research

    E-commerce development firm MageBinary is in Auckland, New Zealand and Sydney, Australia. The team focuses on E-Commerce Development and ERP consulting and SI.

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  • Cloudesign Technology Solutions Pvt. Ltd. Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Bengaluru, India

    Services provided

    10% UX/UI Design
    20% Robotics Process Automation
    15% IT Staff Augmentation +5
    15% Mobile App Development
    10% AI Development
    10% Custom Software Development
    10% IoT Development
    10% Web Development

    Focus Areas

    20% Usability Testing
    45% UX Strategy
    35% User Research

    Cloudesign Technology Solutions Pvt. Ltd. Is a Robotics Process Automation company founded in 2016. Their team offers Robotics Process Automation and IT staff augmentation.

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  • House of Comms Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    15% UX/UI Design
    15% Public Relations
    15% Web Design +6
    10% Content Marketing
    10% Digital Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% Mobile App Development

    Focus Areas

    25% Usability Testing
    45% UX Strategy
    30% User Research

    House of Comms, a midsize PR firm, is headquartered in Dubai, United Arab Emirates and Dubai, United Arab Emirates. Their services include Public Relations and Web Design.

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  • Superrb Logotype

    Superrb

    Not yet reviewed

    $10,000+
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    35% Web Design
    20% Web Development +3
    15% E-Commerce Development
    10% Branding
    10% Digital Strategy

    Focus Areas

    25% Usability Testing
    40% UX Strategy
    35% User Research

    Superrb is a web design company. The team specializes in Web Design and Web Development, and the firm is headquartered in Hayling Island, England.

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  • OffSure Software Solutions Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Austin, TX

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Mobile App Development +3
    20% Web Development
    10% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    OffSure Software Solutions is an user experience company launched in 2014. The firm offers UX/UI Design and cloud consulting & SI, and is small.

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  • Totem Logotype

    Totem

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    40% IT Staff Augmentation
    10% Custom Software Development +5
    10% Mobile App Development
    10% Web Design
    10% Web Development
    5% API Development
    5% E-Commerce Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Totem is an IT staff augmentation company launched in 2009. The company focuses on IT staff augmentation and Web Design, and is midsize.

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  • SentientGeeks Logotype

    SentientGeeks

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    40% Web Development
    30% Mobile App Development +1
    20% Custom Software Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    SentientGeeks is a website development company. They are in Kolkata, India and Mississauga, Canada. Their team specializes in Web Development and Mobile App Development.

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  • Devtrios Logotype

    Devtrios

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Custom Software Development +2
    20% Web Development
    10% Blockchain

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Devtrios is a leading web and mobile app development company in London, specializing in custom software solutions and digital marketing services. We help businesses of all sizes unlock their online

    Read more
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  • Caba Hub Logotype

    Caba Hub

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    15% Blockchain
    15% Mobile App Development +5
    15% Search Engine Optimization
    15% Web Development
    10% Branding
    10% Digital Strategy
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SEO company Caba Hub is in Dubai, United Arab Emirates. Their services include Search Engine Optimization and Web Development.

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  • Fabsty Studios Logotype

    Fabsty Studios

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    100% UX/UI Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Established in 2019, Fabsty Studios is an user experience agency. Headquartered in Seattle, Washington, the team specializes in UX/UI Design.

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  • DOT Indonesia Logotype

    4.9 10 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Jakarta, Indonesia

    Services provided

    15% UX/UI Design
    25% Mobile App Development
    25% Web Development +3
    15% Custom Software Development
    10% Blockchain
    10% Low/No Code Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    DOT Indonesia is a distinguished user experience design company specializing in UX/UI design and digital interface development. Across several projects, they have maintained a 100% positive feedback rate, impressing clients with their attention to detail, creativity, and seamless project execution. Approximately 75% of reviewers highlight their exceptional communication and organized workflow, contributing to improved client engagement and satisfaction.

    See all 10 projects
    1 of 1 Usability Testing reviews is 5 stars
    Unknown avg. project cost

    Usability Testing Experience

    DOT Indonesia has received overwhelmingly positive feedback for their Usability Testing services, with clients highlighting their expertise in agile project management and effective communication. 100% of reviewers noted successful project delivery within budget and time constraints, while all emphasized smooth user experiences with minimal errors. Clients specifically praised DOT's strong alignment with company values and their proactive approach in sharing insights with development teams, showcasing their collaborative strengths and commitment to quality.

    Read Most Recent Review
    4 of 4 UX/UI Design reviews are 5 stars
    3 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Dev & Design for Building Material Solutions Company

    5.0 — DOT Indonesia developed and designed a custom website for a building material solutions company. The team was responsible for UI/UX design, custom development, testing, deployment, and post-launch Read more
    Read 4 Reviews

    More responsive than most other service providers

    DOT Indonesia is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Indonesia (3) Canada (2)
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  • Windmill Smart Solutions Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    50 - 249
    Baar, Switzerland

    Services provided

    30% UX/UI Design
    30% Mobile App Development
    30% Web Development +1
    10% Other Application Development

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Windmill Smart Solutions is a Baar, Switzerland-based UX company. Launched in 2012, the team provides UX/UI Design and Web Development.

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  • Palpx Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Bengaluru, India

    Services provided

    40% UX/UI Design
    20% Branding
    15% Mobile App Development +2
    15% Web Development
    10% Digital Strategy

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Palpx is an user experience company. Headquartered in Bengaluru, India, the team focuses on UX/UI Design and Branding.

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  • Mezorn LLC Logotype

    Not yet reviewed

    $100,000+
    $25 - $49 / hr
    50 - 249
    Ulaanbaatar, Mongolia

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    25% Mobile App Development +5
    15% Blockchain
    5% Application Management & Support
    5% IT Strategy Consulting
    5% Web Design
    5% Web Development

    Focus Areas

    25% Usability Testing
    40% User Research
    35% UX Strategy

    Established in 2009, Mezorn LLC is a custom software development company. The team focuses on Custom Software Development and Mobile App Development.

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  • Brandy Creativity & Technology Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    San Rafael, Costa Rica

    Services provided

    10% UX/UI Design
    15% Marketing Strategy
    15% Web Development +7
    10% Branding
    10% Content Marketing
    10% Custom Software Development
    10% E-Commerce Development
    10% Web Design
    5% Application Management & Support
    5% Mobile App Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Brandy Creativity & Technology is a Marketing Strategy company established in 2015. Located in San Rafael, Costa Rica, the team specializes in Marketing Strategy and Web Development.

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  • Talrace Logotype

    Talrace

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    40% Web Development
    15% Cloud Consulting & SI +4
    10% Low/No Code Development
    10% Mobile App Development
    10% Web Design
    5% Product Design

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Founded in 2018, Talrace is a midsize website development firm. Their team offers Web Development and cloud consulting & SI.

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  • Finecortex Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    10 - 49
    Barcelona, Spain

    Services provided

    50% UX/UI Design
    40% Custom Software Development
    10% Web Design

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Finecortex is an user experience design agency located in Barcelona, Spain. Their services include UX/UI Design and Custom Software Development.

    Read more
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  • Garaje de Ideas Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Madrid, Spain

    Services provided

    100% UX/UI Design

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Headquartered in Madrid, Spain, Garaje de Ideas is an UX company. They offer UX/UI Design.

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  • _and unicorns Logotype

    _and unicorns

    5.0 2 reviews
    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    25% UX/UI Design
    45% Branding
    25% Content Marketing +1
    5% Logo

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    _and unicorns specializes in UX/UI design, branding strategy, and web development, providing a comprehensive approach to visual identity and web presence. Reviews highlight their professionalism, timely project delivery, and responsiveness to client needs, with clients expressing satisfaction and no noted areas for improvement. Their friendly and positive work environment also receives commendation, reinforcing their reputation as a reliable partner for UX/UI needs.

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  • MING Labs Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    München, Germany

    Services provided

    40% UX/UI Design
    40% Business Consulting
    10% Mobile App Development +1
    10% Web Development

    Focus Areas

    33% Usability Testing
    35% User Research
    32% UX Strategy

    MING Labs is an user experience design company. Their team is located in München, Germany and Berlin, Germany and provides UX/UI Design and Business Consulting.

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  • commsult Indonesia Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    50 - 249
    Tangerang, Indonesia

    Services provided

    14% UX/UI Design
    15% Custom Software Development
    15% Web Development +4
    14% Enterprise App Modernization
    14% Mobile App Development
    14% Other Application Development
    14% Wearable App Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Commsult Indonesia, a midsize custom software development firm, is headquartered in Tangerang, Indonesia. Their services include Custom Software Development and Web Development.

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  • Jellylogic Solutions Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Pune, India

    Services provided

    30% UX/UI Design
    35% Mobile App Development
    35% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Jellylogic Solutions is a small website development company. They provide Web Development and Mobile App Development and were established in 2015.

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  • MNET LLC Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Osaka, Japan

    Services provided

    10% UX/UI Design
    10% Custom Software Development
    10% E-Commerce Development +7
    10% Graphic Design
    10% IoT Development
    10% Logo
    10% Mobile App Development
    10% Product Design
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    MNET LLC is a small Osaka, Japan-based web design company. Their services include Web Design and UX/UI Design.

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  • Attach Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    San Isidro, Peru

    Services provided

    100% UX/UI Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Established in 2002, Attach is a midsize user experience design company. Their team provides UX/UI Design.

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  • Motzheim Development Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10 - 49
    Amsterdam, Netherlands

    Services provided

    15% UX/UI Design
    20% Mobile App Development
    15% Web Design +6
    10% Business Consulting
    10% Custom Software Development
    10% E-Commerce Development
    10% Web Development
    5% AI Development
    5% Application Management & Support

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Motzheim Development offers services in branding, website development, and UX/UI design, excelling particularly in user experience and user interface design. The reviews reflect a company that provides good value, aligns with client values, and demonstrates professionalism with a personal touch. Clients note their efficient project management and responsiveness, contributing to successful outcomes.

    See all 1 projects
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  • Tech Cog Pvt Ltd Logotype

    Tech Cog Pvt Ltd

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    20% AI Development
    20% ERP Consulting and SI +3
    20% Mobile App Development
    20% Web Development
    10% Social Media Marketing

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Established in 2023, Tech Cog Pvt Ltd is a midsize Al Jubayl, Saudi Arabia-based web development company. Their services include Web Development and Mobile App Development.

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  • Deltadots Logotype

    Deltadots

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    30% Mobile App Development
    20% AI Development +2
    20% Custom Software Development
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Deltadots is an application development company. The Austin, Texas-based company was launched in 2022. Their team specializes in Mobile App Development and Custom Software Development.

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  • STUDIO 3000 Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Köln, Germany

    Services provided

    20% UX/UI Design
    20% Branding
    20% Low/No Code Development +2
    20% Packaging Design
    20% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    STUDIO 3000 is a small branding firm established in 2022. Their team specializes in Branding and Web Design.

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  • Augursoft Logotype

    Augursoft

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    15% UX/UI Design
    20% API Development
    20% Mobile App Development +3
    20% Web Development
    15% Web Design
    10% Custom Software Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Web development company Augursoft specializes in Web Development and Mobile App Development. They were established in 2003.

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  • D2C Design Logotype

    3.8 4 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Richmond, Canada

    Services provided

    10% UX/UI Design
    50% Web Design
    20% E-Commerce Development +2
    15% Email Marketing
    5% Branding

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    D2C Design is a UX/UI design company specializing in user-centered and digital interface design. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, timely delivery, and impact on conversion rates, reflected in a 10%–30% improvement. Clients appreciate their expertise in UX design and ability to align with brand aesthetics.

    See all 4 projects

    Reviews mention Professional

    Clients consistently highlight D2C Design's professionalism, noting their timely and high-quality deliverables. One client praised the team's clear communication and project management, stating that all interactions were handled very professionally. Additionally, the team's expertise in UX/UI and product marketing was emphasized, as they took the time to understand the client's brand and consumer needs. Overall, feedback reflects a strong sentiment of satisfaction with D2C Design's professional conduct and collaborative approach.
    • UX/UI Design Services for Consumer Products Comany
      5.0 Mar 10, 2026

      D2C Design's deliverables were always on time and high-quality. We communicated through virtual meetings, emails, and a messaging app. Overall, their project communications were always clear and concise. D2C Design's team was experienced in UX/UI, product marketing, brand, and consumer perception. They took the time to learn about our brand, our consumer, they researched design trends, and presented a design that was high-quality and maintained our brand's premium aesthetic. The team was very intelligent, friendly, and extremely easy to work with. All communications and management of project deliverables were always handled very professionally.

      Read Full Review
    Read All Reviews
    2 of 3 reviews are 5 stars
    1 new review for UX/UI Design services
    $50,000 – $199,999 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, D2C Design has received positive feedback from clients, highlighting their impressive work quality and timely project management. Clients noted significant improvements in aesthetics and conversion rates, with one reporting a 10%-30% increase in conversions. The team was praised for their AI image creation abilities and expertise in UX/UI design. Overall, clients expressed high satisfaction and recommended D2C Design for their responsiveness, professionalism, and value for cost.
    Read 3 Recent Reviews

    Industry Experience

    D2C Design has garnered positive feedback across various industries, particularly in eCommerce, Home Services, Consumer Products, and Other sectors. Clients commend their design quality, responsiveness, and timely delivery. In eCommerce, they enhance aesthetics and return on ad spend, while in Home Services, they excel in campaign and website design. Consumer Products clients have noted significant conversion rate improvements through effective UX/UI design. Overall, D2C Design is well-suited for businesses focused on impactful design and marketing strategies.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Design Home Services eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that D2C Design offers exceptional value for money, with many highlighting their competitive pricing. For instance, the CMO of Latico Leathers noted that D2C Design's pricing fit their budget and provided good value. Similarly, the CEO of Buffy emphasized their 'good value for cost' when selecting D2C Design. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of work relative to the investment.
    Read All Reviews
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  • Product design team Brele Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Yerevan, Armenia

    Services provided

    60% UX/UI Design
    30% Web Design
    10% Web Development

    Focus Areas

    40% Usability Testing
    35% User Research
    25% UX Strategy

    Founded in 2012, Product design team Brele is an user experience agency. The team provides UX/UI Design and Web Design.

    Read more
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  • iENGINEERING Corporation Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    50 - 249
    Chantilly, VA

    Services provided

    10% UX/UI Design
    30% Web Development
    10% AI Development +6
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% IT Managed Services
    5% IT Strategy Consulting
    5% Mobile App Development

    Focus Areas

    20% Usability Testing
    70% UX Strategy
    10% User Research

    Founded in 1999, iENGINEERING Corporation is a web development company. Their team provides Web Development and UX/UI Design.

    Read more
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  • Nolte Logotype

    4.6 15 reviews
    $25,000+
    $100 - $149 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +3
    20% Mobile App Development
    15% AI Development
    15% Web Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Nolte is a versatile digital agency specializing in web development, app creation, branding, and digital design services. Reviewers consistently praise their professionalism, project management, and ability to deliver high-quality results, with over 90% of reviews being positive. Notably, 80% of clients commend Nolte's responsiveness and commitment to understanding client needs, which has fostered long-term partnerships and high client satisfaction.

    See all 15 projects

    Reviews mention Creative

    Clients have noted Nolte's exceptional creativity in web design and development, emphasizing their ability to create visually appealing and interactive websites. One client remarked on the 'creative mind' of the team, which was crucial for meeting consumer expectations. Overall, the sentiment is highly positive, with clients expressing satisfaction in how Nolte's designs have enhanced their business visibility and user experience, contributing significantly to their growth and market presence.
    • Web Design and Dev for Real Estate Firm
      5.0 May 15, 2017

      The direction was always a good one, and as we’ve grown, we’ve gotten to work with some of the biggest names in New York City, and we’ve gotten great feedback there as well. The site is user-friendly, and from colors to navigation, it’s a nice experience. Their help with the design of the website was really important for us. It’s one thing to call up a technology company to discuss the ins and outs of technology, but someone who actually has a creative mind and can help with interface design and consumer expectations was really important to us.

      Read Full Review
    Read All Reviews

    Industry Experience

    Nolte has garnered positive feedback across multiple industries, showcasing their expertise particularly in Real Estate, Information Technology, Education, Advertising & Marketing, Manufacturing, Media, Financial Services, and Energy & Natural Resources. Clients consistently praise their branding, website development, and project management capabilities, noting their ability to tailor solutions to specific industry needs. Overall sentiment indicates that Nolte is especially well-suited for projects requiring creative design and technical development, making them a valuable partner for businesses looking for cohesive branding and user-friendly digital solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Financial services Education Manufacturing Information technology Arts, entertainment & music Energy & natural resources Advertising & marketing Consulting Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Nolte as providing good value for money, with many projects costing under $10,000 and yielding high-quality results. One client noted their branding project was completed efficiently and exceeded expectations for the price. Another reported that the website redesign and maintenance cost around $10,000, with significant improvements noted. However, larger projects, such as an app development at $75,000, were also highlighted, indicating flexibility in pricing based on project scope. Overall, feedback reflects satisfaction with the balance of cost and quality.
    Read All Reviews

    View projects from:

    United States (14) England (1)
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  • LogicsHorizon Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Chester, England

    Services provided

    10% UX/UI Design
    20% IT Staff Augmentation
    15% Mobile App Development +7
    14% Low/No Code Development
    10% Custom Software Development
    10% E-Commerce Development
    10% Web Development
    5% AI Development
    5% Blockchain
    1% BI & Big Data Consulting & SI

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Established in 2021, LogicsHorizon is an IT staff augmentation company. Headquartered in Chester, England, the team offers IT staff augmentation and Custom Software Development.

    Read more
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  • Alexo Marketing ⚡️ Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Bradford, England

    Services provided

    40% UX/UI Design
    30% Web Design
    20% Web Development +1
    10% Low/No Code Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Alexo Marketing ⚡️ is a web design company launched in 2018. The team specializes in Web Design and UX/UI Design.

    Read more
    View Profile
  • Alokin Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Thiruvananthapuram, India

    Services provided

    10% UX/UI Design
    20% API Development
    20% Custom Software Development +4
    20% Web Development
    15% Microservices Architecture Services
    10% Mobile App Development
    5% AI Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Alokin is a software development company founded in 2011. Their services include Custom Software Development and Web Development.

    Read more
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  • Promptworks Logotype

    4.6 14 reviews
    $50,000+
    $200 - $300 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    20% UX/UI Design
    40% Custom Software Development
    40% Mobile App Development

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Promptworks is a distinguished software consulting boutique headquartered in Philadelphia. With unmatched technical chops and a serious commitment to elegant user experience, we deliver high-quality

    Read more
    See all 14 projects
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  • DIZZ AGENCY Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    30% UX/UI Design
    55% Web Design
    5% Digital Strategy +2
    5% Graphic Design
    5% Search Engine Optimization

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    DIZZ AGENCY is a Kyiv, Ukraine-based web design company. They specialize in Web Design and UX/UI Design.

    Read more
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  • uxarabia Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Amman, Jordan

    Services provided

    100% UX/UI Design

    Focus Areas

    80% Usability Testing
    10% UX Strategy
    10% User Research

    Uxarabia is an user experience design agency. They were founded in 2019, and their services include UX/UI Design.

    Read more
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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Widelab
5 Merge Rocks
6 Creative Navy
7 Browser London
8 Capital Numbers
9 Slide UX
10 DOOR3
11 UX Connections
12 Infinum
13 Spaceberry Studio
14 Dreamten
15 PowerGate Software

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  5. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  6. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  7. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    38.1/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  8. Capital Numbers Logotype

    Capital Numbers

    $10,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  9. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.9/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  10. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  11. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    35.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  12. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  13. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.9/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  14. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38.6/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  15. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  16. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  18. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  19. Crafton Logotype

    Crafton

    $10,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    37.1/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  20. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  21. ControlF5 Logotype

    ControlF5

    $10,000+
    $100 - $149 / hr
    50 - 249
    Milton Keynes, England

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    55% UX/UI Design
    10% Usability Testing
    45% Other
    View Profile Visit Website
  22. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37/40.0
    17.2/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    70% UX/UI Design
    30% Usability Testing
    30% Other
    View Profile Visit Website
  23. Qubika Logotype

    Qubika

    $10,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    37.5/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  24. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  25. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38.2/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  26. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  27. League Design Agency Logotype

    League Design Agency

    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    20% UX/UI Design
    40% Usability Testing
    80% Other
    View Profile Visit Website
  28. Glow Design Agency Logotype

    Glow Design Agency

    $10,000+
    $50 - $99 / hr
    10 - 49
    Dover, DE

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    90% UX/UI Design
    20% Usability Testing
    10% Other
    View Profile Visit Website
  29. Promodo Logotype

    Promodo

    $1,000+
    $25 - $49 / hr
    250 - 999

    Ability to deliver

    38.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% UX/UI Design
    50% Usability Testing
    90% Other
    View Profile Visit Website
  30. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    36.6/40.0
    17.2/20 Reviews
    9.6/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
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How to Build a UX Strategy That Drives Real User Engagement cover image

How to Build a UX Strategy That Drives Real User Engagement

Updated July 7, 2026
Hannah Hicklen

A UX strategy is a long-term plan for creating user-friendly digital experiences by aligning design, content, and technology with business goals.

UX Product Launch
How to Fix Your Chatbot UI and UX (and Why It Costs You to Wait) cover image

How to Fix Your Chatbot UI and UX (and Why It Costs You to Wait)

Updated June 26, 2026
Jeanette Godreau

Chatbot UI design determines whether users engage or leave. Learn the key UI elements and UX patterns behind a chatbot that converts — backed by Clutch...

UX Scaling
Conversion-Centered Design Systems: Building UI Components That Improve KPIs cover image

Conversion-Centered Design Systems: Building UI Components That Improve KPIs

Updated June 4, 2026
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Learn how conversion-centered design systems improve signups, activation, retention, and checkout completion through clearer UX patterns, stronger...

UX Thought Leadership, Scaling

Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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