Digital Product Design Agency | Mobile, Web, SaaS

BRONZE VERIFIED

Excited is a Design Agency with deep expertise in Digital Product Design. We create experience and design user interfaces for all kind of devices: Web, Desktop, Mobile, Smartwatch, TV, Automotive, and IoT.

- UI/UX Design

- User research

- Design sprints

- Usability testing

- Design systems

- Interaction design

 
$5,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2018
Show all +
Lviv, Ukraine
headquarters

Portfolio

Key clients: 
Xilo, Verida, The Streamable
XILO / SaaS for insurance agents Image

XILO / SaaS for insurance agents

https://www.xilo.io/

We've redesigned experience for end clients that using XILO forms from more than 100 different insurance agents and agencies. And currently, we are improving web portal for agents so they can manage their forms and clients even better. The goal is to have all tools to automate the growth process for XILO.

Verida / An encrypted data wallet Image

Verida / An encrypted data wallet

http://www.verida.io/

UX/UI Design for an encrypted data wallet. During our partnership with Chris, we designed Web and Mobile applications to allow users store their data securely.

Booklive / Musicians marketplace Image

Booklive / Musicians marketplace

https://pro.booklive.com/

UX/UI design for a musicians marketplace

Let’s Kamp / Summer camp booking app Image

Let’s Kamp / Summer camp booking app

https://www.excited.agency/lets-kamp-casestudy

 

LetsKamp is a mobile application that streamlines a process of booking the most suitable summer camp for the kid. It is here to make sure that every kid has a great summer experience that’s age-appropriate, aligns with their interests, and pushes them to grow.

LetsKamp is the

first-ever summer camp search app that allows families to find summer programs in their area, connect with reviews from parents whose kids have already been there, get reliable price quotes, and register their kids right in the app
RapidScoper / SaaS Platform for Business Analysts Image

RapidScoper / SaaS Platform for Business Analysts

https://www.excited.agency/rapidscoper-casestudy

 

Rapid Scoper allows users save time and money with better requirements.

Gathering accurate requirements for a new startup is an essential step to obtain meaningful quotes and time estimates from developers.

Poorly written requirements will result in

developers incorrectly quoting for work and building the wrong product features - a kiss of death to many startups.
Audzilla / A full-featured video editor Image

Audzilla / A full-featured video editor

https://www.excited.agency/audzila-casestudy

 

Audzilla makes it easy to create a fully customized, professional-looking videos of your favorite artist. App has powerful tools that are easy to use, like: apply filters, text overlay, save your video, share right to YouTube, Instagram, Facebook, Mail, Messenger and more. The main tool is a

blend between video from your device and premium video provided within the app.

Reviews

Sort by

Web Redesign for Insurtech Company

“Overall, it was an incredible and positive experience.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - July 2020
Project summary: 

Excited redesigned a website for an insurtech company. The site enables users to compare home and auto insurance quotes.

The Reviewer
 
11-50 Employees
 
Farmington, Utah
Cordell Cox
Director of Marketing, Versured
 
Verified
The Review
Feedback summary: 

Excited’s high-quality work exceeded expectations, as did their ability to communicate clearly and meet — if not outpace — time estimates. The team was well-organized and managed the project seamlessly using Figma. Customers can expect a skilled design partner that will understand their vision.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at Versured, an insurtech company. Our online service compares home and auto insurance quotes. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We reached out to Excited because we needed somebody to revamp our website. Our existing site was very low quality. 

SOLUTION

What was the scope of their involvement?

Excited redesigned our website.

What is the team composition?

We worked with two people from Excited.

How did you come to work with Excited?

Our CEO found them online. I know he saw Excited on a few agency websites, one of which may have been Clutch. We looked at some reviews and saw that they were really good overall. 

How much have you invested with them?

The approximate cost was about $6,000.

What is the status of this engagement?

Our work together began at the end of May or beginning of June 2020. They’ve finished everything for our site as of July 2020, but they still keep in contact to make sure it’s running smoothly. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was very high-quality, and it exceeded my expectations. They were very clear in how they described everything. They are based out of Ukraine, and I know language barriers can be difficult, but everything was clear with them. It felt like we didn’t really have to explain too much about our product; they just got it and understood our vision.

We’d actually hired two other developers before Excited. After going through that, we were very satisfied with the product that Excited delivered. Overall, it was an incredible and positive experience.

How did Excited perform from a project management standpoint?

Excited managed deadlines very well. They always got tasks done on time or ahead of schedule. Our predicted timeline was pushed back, but that was on our end because we kept wanting to test the site and then make changes.

They used a software called Figma so that we could receive updates on their work and see the site as it was built. That was very helpful and useful for us. Their communication was very clear and concise. They were very organized in the way that they built our website.

What did you find most impressive about them?

Their natural eye to design was impressive. Their design team was really good and understood the flow. Also, the way they organized each of their products and the product that they gave to us was super clear. When they handed it over to us, it was very seamless. Their design and organizational skills were very well done.

Are there any areas they could improve?

I typically try to provide feedback or some form of criticism, but I really don’t think so. They did better than what we expected them to do.

Any advice for potential customers?

I’d advise them to become familiar with Figma, or at least have one person from their team do so. Our team was somewhat familiar with Figma. I’m sure Excited would be more than happy to show them how it works.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX & Web Design for Healthcare Membership Application

"Excited’s design and vision have been critical to our success."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Ongoing
Project summary: 

After taking the internal team through a brainstorming session, Excited created UX designs for internal- and external-facing web applications. They also design and developed a website.

The Reviewer
 
11-50 Employees
 
Grand Rapids, Michigan
Tim Heger
CTO & CISO, HealthBridge
 
Verified
The Review
Feedback summary: 

The website that Excited created has received positive user feedback. In addition to possessing strong communication skills, they are willing to push back on decisions that aren’t right for the project. The team’s adaptability, leadership, and commitment to customer service are also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and CISO of HealthBridge.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We built a fintech and InsurTech platform, and we engaged Excited to help us with our UX and user design for both our internal-facing application and our external-facing member application.

SOLUTION

What was the scope of their involvement?

After gathering the product requirements, we wrote them up in words, and then we worked with Excited, who took us through a mind-mapping process of how everything should move through the system or the website.

Once that was nailed down, the team came back with more detailed designs based on the previous feedback. Additionally, they designed and developed our current website. The first version didn’t sit well with our COO, but the team took a step back and provided in-depth changes. 

What is the team composition?

I initially worked mostly with one teammate, but he mentored another teammate, Yurii (Product Designer), who has taken on more of the design work. 

How did you come to work with Excited?

I joined the company in July 2017 as employee number three, so I needed to engage an external partner to help ramp up a significant staff quickly. That involved development, QA, and UI/UX support, which is how I met one of Excited’s members when he was working at his previous employer.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We began working with them in July 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Excited’s design and vision have been critical to our success. They are in the top three companies I’ve worked with. When I show our website to potential investors, they’re always incredibly impressed. Additionally, our users are very happy with the member website and the admin has never had any issues. 

How did Excited perform from a project management standpoint?

We follow an agile methodology. We sometimes experience a little bit of scope swing, but overall, they are rarely the reason why the development team can’t start their work because the designs aren’t done. 

Excited is great at prioritizing and communicating. When we communicate the work and the order in which it needs to be done, the team always has a good sense of how to organize and orchestrate the work to keep the machines running. 

We use RingCentral, so we talk to them all the time. They communicate well in English, and their ability to convey complex concepts has been very good. We also use Slack, and we use email when needed. Excited uses Figma to help us visualize. 

What did you find most impressive about them?

One of the things I enjoy about working with the team is their desire to do what they believe is right. Sometimes when we give them feedback, they disagree, stand their ground, and show us why their way is better. And every time, they’ve been right.

Excited’s guidance, vision, and leadership have been invaluable. The team is incredibly easy to work with. They’re fun, laid back, and, even when deadlines and expectations are unreasonable, they do their work with a smile. 

Are there any areas they could improve?

No, I have no suggestions. Excited gets the job done and stays ahead of the team, so I don’t have any significant comments. 

Do you have any advice for potential customers?

Listen to the team. Explain your goals and vision, and let Excited craft the best visual and UI/UX to achieve that. When it’s appropriate, they are very good at pivoting, and they’re there to make sure that you are as happy as can be.

5.0
Overall Score They’ve been a key and valuable partner right from the beginning.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The different timezones and holidays have caused some issues.
  • 5.0 Cost
    Value / within estimates
    They offer incredible value for what they charge, so we plan to work with them for a long time.
  • 5.0 Quality
    Service & deliverables
    Their designs are well thought out and carefully documented.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

UI/UX Design for Decentralized Identity Platform

"I am continually impressed with the quality, communication, and value they consistently provide."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2020
Project summary: 

Excited designed a mobile app for a decentralized identity platform. The team compiled a list of user stories, created mockups, and designed screens for an iOS and Android version of the app.

The Reviewer
 
1-10 Employees
 
Australia
Chris Were
CEO, Verida
 
Verified
The Review
Feedback summary: 

While the engagement is ongoing, the designs so far have received positive feedback from the internal team. Excited is open and receptive to feedback, making changes as necessary. The team is creative, hard-working, and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a startup building a decentralised identity mobile application. Our technology is based on global standards and enables users to manage credentials, own their application data and easily sign into dApps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

Our company required designs for a new mobile application that simplified processes that are currently cumbersome. It's essential the application has an intuitive interface that helps educate new users on the available functionality. These designs will then be used to develop a new mobile application for iOS and Android.

What were your goals for this project?

We wanted high fidelity screens that have a modern / clean design that could be taken by our mobile app developer to implement. This project is a critical piece in a larger suite of applications being developed by the company.

SOLUTION

How did you select this vendor?

I have previously worked with Excited who have produced high quality results, on time and on budget.

Describe the project in detail.

I provided Excited with a project brief, including a list of user stories and some low fidelity mockups to help articulate some key pain points. We then had a call to discuss the project and clarify any questions around the scope of work. Excited suggested additional design work that will be required for the Apple / Play stores and quickly came up with appropriate designs.

What was the team composition?

There was a Project Manager and Lead Designer working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's too early to share progress on the mobile application as it's currently being developed, however we are very happy with the final designs.

How effective was the workflow between your team and theirs?

Very effective. We used Figma to easily comment on designs and clarify any questions. When required we scheduled ad-hoc calls to discuss any more complex feedback or UX flows.

What did you find most impressive about this company?

I am continually impressed with the quality, communication, and value they consistently provide.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have referred others to Excited

Webpage Redesign for Streaming Service News Platform

"I really enjoyed their enthusiasm, which came through in our meetings and in their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2020
Project summary: 

Excited redesigned a website for a streaming service news platform. After reviewing the client's existing website and creating wireframes, the team rebuilt and designed the platform.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Neil Daniels
Co-Founder, The Streamable
 
Verified
The Review
Feedback summary: 

While the designs are currently being implemented, they received positive feedback from the internal team. Despite the time zone difference, Excited establishes seamless communication with the client. The team is accommodating, understanding, and creative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of a news, review, and comparison website for tv streaming services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had existing webpages for TV Shows and Movies, but they only displayed a limited amount information and had a dated visual design. Our homepage also needed a rethinking, as it no longer did a good job showcasing the types of content and resources our site has.

What were your goals for this project?

Showcase more information in a user-friendly, comprehendible, and scalable way.

SOLUTION

How did you select this vendor?

Excited originally reached out to us. We reviewed a portfolio of their previous work and had an introductory video meeting. We liked their previous work and they understood our product vision.

Describe the project in detail.

During our initial meeting, we reviewed our existing webpages and talked through goals, non-goals, and constraints. Excited provided wireframes and talked through their initial vision. Our feedback was then incorporated and then came visual designs.

For small changes, we left comments directly on the designs. For larger design chunks, we had video calls to discuss. Excited was very receptive to feedback and direction from us.

What was the team composition?

One design team lead and one designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're currently in the progress of implementing the finalized designs, but as a company we're very happy with the way the designs ended up. In particular, the finalized designs are a great improvement over our existing pages and because of the close collaboration still feel "at home" (rather than something generic).

How effective was the workflow between your team and theirs?

I think the workflow was very effective. They were understanding and accommodating to our timezone differences. We would have video calls on Zoom about once or twice a week to review design progress milestones or talk through upcoming parts of the project.

Designs lived on Figma, and they would invite us to leave feedback on iterations between milestones. Periodically, the team lead would ask how I thought the process was working and if any changes/improvements could be made. Even though there weren't any issues to correct, I appreciated the opportunity to make sure we were all on the same page.

What did you find most impressive about this company?

I really enjoyed their enthusiasm, which came through in our meetings and in their work. I also appreciated their ability to incorporate our feedback fairly seamlessly.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for FinTech Company

"Alex and Yuliia from Excited were well organized, available, and easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2020
Project summary: 

Excited helped design a prototype for a FinTech web application. This included a visual concept, initial user orientation, and general layout.

The Reviewer
 
1-10 Employees
 
London, England
Director, Financial Services Company
 
Verified
The Review
Feedback summary: 

Excited finished the prototype promptly and in a professional manner. The final design of the project benefitted from the team's structured approach and expertise. They were quick to grasp the mechanics of the application, which helped them easily focus on detail.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

It is a personal project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

Excited helped me with designing a prototype for a FinTech web application

What were your goals for this project?

During this project, I was looking to create and test an initial prototype for the application.

SOLUTION

How did you select this vendor?

I found Excited through a personal recommendation of a friend.

Describe the project in detail.

Excited was helping me with creating a design for a web application including visual concept, initial user orientation, general layout and finer detail. The application itself is a continuous variant of a prediction market used for crowd-sourcing investment ideas. Excited's design work involved detailed multi-layer financial graphs, working with structured data visualization and some of the community elements.

What was the team composition?

I worked with Alex, a team lead and Yuliia, a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was finished promptly and in a professional manner. I'm happy with the prototype design and am now moving forward to building it out.

How effective was the workflow between your team and theirs?

This is my first such project and I am happy with the result. Alex and Yuliia from Excited were well organized, available, and easy to work with. The process was relatively straightforward and the final design benefited from their structured approach and expertise. This is a relatively technical Financial application and the team was quick to grasp the mechanics of the application's engine which allowed us to focus on finer detail pretty much right away.

What did you find most impressive about this company?

Great people to work with.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    very flexible
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Form Redesign for SaaS Company

"I felt like we had an in-house design team the whole time and couldn't have been happier with that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2020
Project summary: 

Excited redesigned the client's forms product, signup flow, and website. Towards the end, they conducted user interviews to test the new prototypes, collected feedback, then implemented it into the design.

The Reviewer
 
11-50 Employees
 
US
Jon Corrin
CEO, XILO
 
Verified
The Review
Feedback summary: 

Excited received positive feedback on their design from the client. They worked quickly and efficiently while remaining dedicated to the project. Not only did they schedule and communicate daily, but they met with the client to move everything forward effectively as well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We hired Excited Agency to redesign our forms product, our signup flow, and our website.

What were your goals for this project?

Completely redesign the forms for a better user experience, more sales appeal, and new features. Completely redesign signup flow for a better experience, to capture more information, and to decrease time to value Completely redesign website to better reflect our brand, increase visit to CTA ratio, and to add new pages.

SOLUTION

How did you select this vendor?

We interviewed 3-5 different vendors who all had the experience we were looking for. We ultimately selected Excited because co-founder Oleksandr showed clear knowledge and experience in designing professionally for software companies, have great references, and passed a design test to redesign a simple settings page.

Describe the project in detail.

Once we went with Excited Agency, Oleksandr scheduled various meetings to kick off and move forward the project. We walked them through our current platform, the problems, and our goals with the redesign. We sent them marketing material we had, our website, and more supplemental information. Oleksandr conducted a few user interviews with my team and I and then he made a road map for the project. His design team, Yuliia, Anastasia, Mark, and others all did a magnificent job keeping us updated daily on progress through our own slack channels. They asked questions promptly to keep everything moving forward. In the beginning, they quickly released lo-fi mockups to get feedback on structure and design. Towards the end of this project, they conducted user interviews on a website to test the new prototypes, collected great feedback, and added in into the design. They also documented the entire process of Notion for all projects so I could easily share this with development to start developing the new projects.

What was the team composition?

Oleksandr acted as a PM for this project. We also had Yuliia, Anastasia on design and Mark on website development. There were a few others involved but that was the core group. All did a magnificent job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excited did a tremendous job. Here are the core positives we had while working with them: 1. Communication: Oleksandr communicated multiple times a day. Although we were in different time zones, I never felt it hurt our communication. That goes the same for all of the designers. They also communicated cross department with our developers, business analysts, and more to help us communicate the designs better to the team. 2. Speed of Work: All designers worked diligently on our projects. we had tight deadlines for some of the work and they always hit their deadlines. 3. Quality of Work: We are 10 out of 10 happy with the designs. We have 100s of SMB clients. We ended up bringing a few in to checkout the designs and they are more than excited for the new forms coming out. We've gotten multiple compliments on the new website and we've seen an increase in leads coming in after it was released. 4. Dedication to Project: Excited Agency gave the impression they were fully dedicated to our project. At no time did I feel like we were one of many projected being worked. It almost felt like they were in-house designers. 5. Transition to Development: Once completed, they had everything documented and ready to go for development. They slacked and called developers and BAs to get all design works moving forward. As a CEO/manager, that helps me a lot!

How effective was the workflow between your team and theirs?

Super effective. Not only did they schedule and communicate daily in our slack, they met with development and our business analyst to communicate the projects and move everything forward.

What did you find most impressive about this company?

Their dedication to our projects. Most agencys have many projects running and you can feel the effects of that. I felt like we had an in-house design team the whole time and couldn't have been happier with that.

Are there any areas for improvement?

None. They did not slip once during the entire project. Everyone on the team was pleasant, effective, experienced, and professional. Couldnt have asked for a better experience.

5.0
Overall Score Overall, one of the best experience I've had working with an agency. Would highly recommend.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very flexible schedule and always scheduled reasonable PST hours.
  • 5.0 Cost
    Value / within estimates
    Very reasonable rates. We would have easily paid 3x-5x going with another agency.
  • 5.0 Quality
    Service & deliverables
    Huge buy-in from clients and prospects on the completed works
  • 5.0 NPS
    Willing to refer
    We definitely will!

MVP of Portal for Healthcare FinTech Company

"I'm very satisfied with their work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2019 - Ongoing
Project summary: 

Excited ventured to deliver the design of the MVP of a healthcare FinTech company's product. They created a journey map, made design concepts, and delivered final designs after an iterative approval process.

The Reviewer
 
11-50 Employees
 
Traverse City, Michigan
VP of IT & Software Engineering, Healthcare FinTech Company
 
Verified
The Review
Feedback summary: 

Showcasing an effective workflow, Excited delivered an MVP within the requested timeframe. They were quick to understand the client's business requirements, and their prototype designs required very little modification. They're a skilled team, so the client recommends them for their UX/UI expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the VP of IT and Software Engineering a Healthcare Financial Technology company. I'm responsible for delivery of software product features aligned to the overall business roadmap.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had a new product idea to create a lender platform to manage a lenders investment and reflect various performance metrics. Exited created the journey map, initial design concepts, and delivered final designs after the feedback and approval process.

What were your goals for this project?

Deliver a new product to our investor to manage and transparently monitor the performance of their investment with our company. The design and product needed to intuitive with the minimum viable product containing basic usability features.

SOLUTION

How did you select this vendor?

We had previously worked with Excited on other projects in the past. Based on those experiences, we were very happy to contract with Excited on this project.

Describe the project in detail.

Excited did discovery to understand the requirements, created journey maps to show how the usability of the product would work, prototyped designs for initial review, and delivered final designs based on our feedback and approval process.

What was the team composition?

Two designers, one part time and one full time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The minimum viable product was delivered within the requested timeframe. Response to feedback was very quick.

How effective was the workflow between your team and theirs?

Very effective. The Excited team attended our daily stand-up meetings, and were always available for planning sessions, feature grooming sessions, and ad-hoc feedback from the business and technical team.

What did you find most impressive about this company?

How quickly the Excited team understood our business requirements and created prototype designs that required very little modification.

Are there any areas for improvement?

I'm very satisfied with their work. Would highly recommend them for any type of UX/UI design.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Redesign for Musician Booking Platform

"They were able to take our feature-heavy vision and turn it into a benefit-driven design."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019 - Ongoing
Project summary: 

Excited redesigned the website for a musician booking platform. The team was responsible for improving the user experience of the platform. 

The Reviewer
 
1-10 Employees
 
Milwaukee, Wisconsin
Jared Judge
CEO, BookLive
 
Verified
The Review
Feedback summary: 

The engagement has led to an increase in successful registrations and has received positive feedback from customers. Excited crafts a successful partnership through communication and collaboration. The team is understanding and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

BookLive helps musicians make a living off their passion by providing tools to help them get more bookings and take care of the business of musical performing. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We have our service for over a year, and we noticed from user feedback and our analytics that we have many usability issues in our application. We decided to hire an external agency to improve our usability and simplify user flows.

What were your goals for this project?

We wanted to increase the main features use for or musicians users, simplify user flows and make the design consistent.

SOLUTION

How did you select this vendor?

Excited was selected out of several other candidates. Their expertise, professional portfolio, and excellent recommendations took them on top of the list.

Describe the project in detail.

The first thing, we had a few discovery calls where we aligned our vision of what successful project completion looks like, and after that, Excited designed a roadmap that matched our deadlines. We constantly had demo calls where Excited presented their work and receiving our feedback.

What was the team composition?

We are working with the Product Designer and Founding Partner. Excited created a structure that allows you to work directly with partners. They added a lot of value as a strategic partner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After we released a new onboarding model, we've received a significant increase in successful registrations as well as fantastic feedback from our existing users. We are more than satisfied with the results that the redesign gave us.

How effective was the workflow between your team and theirs?

Excited did a great job in the communication and collaboration process. It feels like they are part of our team.

What did you find most impressive about this company?

Their understanding of our needs and their ability to get in the minds of our customers. They were able to take our feature-heavy vision and turn it into a benefit-driven design.

Are there any areas for improvement?

None so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent scheduling system.
  • 4.5 Cost
    Value / within estimates
    A bit on the higher side of price, but worth it.
  • 5.0 Quality
    Service & deliverables
    Great designs that matched our needs.
  • 5.0 NPS
    Willing to refer

MicroLoan Platform Design for Insurance Technology Company

"There is a level of ownership and confidence from them that can be unmatched."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2019 - Ongoing
Project summary: 

Excited is currently designing a lending platform, and an internal support system to support the platform for an insurance technology company.

The Reviewer
 
11-50 Employees
 
Traverse City, Michigan
Sr. Scrum Master, Insurance Technology Company
 
Verified
The Review
Feedback summary: 

Excited's efforts have been met with positive acclaim. The collaboration between the teams is stellar, and the design aspect has been exceptional. The future success for the platform bodes well. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Sr. Scrum Master at an insurance technology comapny I am responsible for gathering business requirements and helping the team breakdown requirements into deliverable slices of functionality. We've created a micro loan for health care out of pocket costs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had an agreement with our lenders to create a platform to view and purchase debt. While working on implementing this we had numerous other priorities to deliver, and only one designer to help implement it all. We reached out to Excited because we had worked with one of their designers before and needed additional resources to deliver the design for a new platform.

What were your goals for this project?

The end result was for Excited to design the platform and our internal system to support the platform. The design lead to development of a platform that will make ease of use for our lenders and long term investors.

SOLUTION

How did you select this vendor?

We knew we needed additional resources to design the MicroLoan Platform and wanted to work with the designer who lead the look, feel and usability of our other applications. We had worked with a designer who was now with Excited who designed our other platforms and navigated through other contractors to get in-touch with him again.

Describe the project in detail.

We began the project working from a process flow that was defined from contractual language. When we hired Excited, they took the process flow and broke it into an experience map. The experience map was reviewed with business owners to ensure all requirements and intent was covered before diving into the design. We then began with the design of the Lenders platform. The look and feel was exactly what our business was hoping for. The design had to be user friendly and understandable while incorporating many metrics and numbers that could be exported and manipulated if need be. Throughout the project and as it continues we've evolved the design and MVP requirements to ensure a roadmap for the project agreed upon by the development, design, and business team.

What was the team composition?

The resources from Excited included two designers; one part time and one full time. One designer took the lead majority of the time on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is currently ongoing. We've enjoyed working with the Excited designers. There is a level of ownership and confidence from them that can be unmatched. Our COO, CFO, and CTO have been heavily involved in the project and are consistently amazed at the designers ability to be three steps ahead of their requirements and thoughts.

How effective was the workflow between your team and theirs?

Designers from Excited are easy to work with. At least one of the resources were available when we needed them even across such drastic time zone differences. The designers integrated with the scrum team seamlessly. Excited was able to jump into our project management tools without issue, and helped us to transition to a more efficient design tool.

What did you find most impressive about this company?

I and our business leaders have been consistently amazed at how Excited Designers were able to visualize the business requirements. The designers anticipated needs the business that the business team didn't know they had, and consistently delivered high quality designs.

Are there any areas for improvement?

We're beyond impressed with the Excited designers, and will recommend them, and hopefully continue to use them in the future.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Improvements for Entrepreneur Community

"I was very happy with the process and experience of working with Oleksandr." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2019
Project summary: 

Excited developed a new UX design for a website. The main deliverables were feature documentation and a UX map highlighting proposed changes.

The Reviewer
 
1-10 Employees
 
Atlantic City, New Jersey
David Wagstaff
Founder, EntrepreneursNet.Net
 
Verified
The Review
Feedback summary: 

The UX process highlighted many areas for improvement that will result in markedly better processes. Excited took care to explain their suggestions thoroughly and clearly. They positioned themselves well to be an ongoing partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of EntrepreneursNet.Net in association with the Entrepreneur's Network, a global network of founders, business owners, entrepreneurs, and aspiring entrepreneurs. We help members succeed in growing their business profitably.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We launched a new website and a new group of services. We knew our UX wasn’t as strong as it could be, so we wanted to engage an expert.

What were your goals for this project?

We needed a new UX design and customer journey.

SOLUTION

How did you select this vendor?

We found them through Upwork and an RFP process.

Describe the project in detail.

Excited and Oleksandr (Co-Founder, Excited) worked with us on UX design. Specifically, he developed and documented member features and developed a UX map that included the current and proposed user journey.

What was the team composition?

Oleksandr led and delivered the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very happy with the process and experience of working with Oleksandr. We’ve had much to do to improve our processes, and as we get through some of the necessary changes on our website, I anticipate working with Excited again.

How effective was the workflow between your team and theirs?

Excellent. Oleksandr was professional, and the documents were clear and easy to follow.

What did you find most impressive about this company?

Their UX expertise stood out.

Are there any areas for improvement?

I have no issues or concerns. The project was done well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

BRONZE VERIFIED
Business Entity
Business Entity Name
Aneliia Zazulina
Status
Active
Jurisdiction of Formation
Ukraine
Id
43143039
Date of Formation
Aug 4, 2016
Last updated
May 6, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
July 30, 2020