Digital Product Design Agency | Mobile, Web, SaaS

Bronze
VERIFIED

Excited is a Design Agency with deep expertise in Digital Product Design. We create experience and design user interfaces for all kind of devices: Web, Desktop, Mobile, Smartwatch, TV, Automotive, and IoT.

- UI/UX Design

- User research

- Design sprints

- Usability testing

- Design systems

- Interaction design

 
$5,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2018
Show all +
Lviv, Ukraine
headquarters

Portfolio

Key clients: 

Xilo, Verida, The Streamable

Let’s Kamp / Summer camp booking app Image

Let’s Kamp / Summer camp booking app

https://www.excited.agency/lets-kamp-casestudy

 

LetsKamp is a mobile application that streamlines a process of booking the most suitable summer camp for the kid. It is here to make sure that every kid has a great summer experience that’s age-appropriate, aligns with their interests, and pushes them to grow.

LetsKamp is the

first-ever summer camp search app that allows families to find summer programs in their area, connect with reviews from parents whose kids have already been there, get reliable price quotes, and register their kids right in the app
RapidScoper / SaaS Platform for Business Analysts Image

RapidScoper / SaaS Platform for Business Analysts

https://www.excited.agency/rapidscoper-casestudy

 

Rapid Scoper allows users save time and money with better requirements.

Gathering accurate requirements for a new startup is an essential step to obtain meaningful quotes and time estimates from developers.

Poorly written requirements will result in

developers incorrectly quoting for work and building the wrong product features - a kiss of death to many startups.
Audzilla / A full-featured video editor Image

Audzilla / A full-featured video editor

https://www.excited.agency/audzila-casestudy

 

Audzilla makes it easy to create a fully customized, professional-looking videos of your favorite artist. App has powerful tools that are easy to use, like: apply filters, text overlay, save your video, share right to YouTube, Instagram, Facebook, Mail, Messenger and more. The main tool is a

blend between video from your device and premium video provided within the app.
Drive / Rent a car – wherever you are Image

Drive / Rent a car – wherever you are

https://www.excited.agency/drive-casestudy

 

Drive is a mobile solution for car sharing. It allows users to reserve vehicles and get automated access to cars. Alternatively, members can use the app to unlock the door as well as to locate a Drive by turning on the hazard lights. Users are charged by the hour. Fuel, parking, insurance, and

maintenance are included in the price.

Reviews

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UI/UX Design for Decentralized Identity Platform

"I am continually impressed with the quality, communication, and value they consistently provide."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2020
Project summary: 

Excited designed a mobile app for a decentralized identity platform. The team compiled a list of user stories, created mockups, and designed screens for an iOS and Android version of the app.

The Reviewer
 
1-10 Employees
 
Australia
Chris Were
CEO, Verida
 
Verified
The Review
Feedback summary: 

While the engagement is ongoing, the designs so far have received positive feedback from the internal team. Excited is open and receptive to feedback, making changes as necessary. The team is creative, hard-working, and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a startup building a decentralised identity mobile application. Our technology is based on global standards and enables users to manage credentials, own their application data and easily sign into dApps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

Our company required designs for a new mobile application that simplified processes that are currently cumbersome. It's essential the application has an intuitive interface that helps educate new users on the available functionality. These designs will then be used to develop a new mobile application for iOS and Android.

What were your goals for this project?

We wanted high fidelity screens that have a modern / clean design that could be taken by our mobile app developer to implement. This project is a critical piece in a larger suite of applications being developed by the company.

SOLUTION

How did you select this vendor?

I have previously worked with Excited who have produced high quality results, on time and on budget.

Describe the project in detail.

I provided Excited with a project brief, including a list of user stories and some low fidelity mockups to help articulate some key pain points. We then had a call to discuss the project and clarify any questions around the scope of work. Excited suggested additional design work that will be required for the Apple / Play stores and quickly came up with appropriate designs.

What was the team composition?

There was a Project Manager and Lead Designer working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's too early to share progress on the mobile application as it's currently being developed, however we are very happy with the final designs.

How effective was the workflow between your team and theirs?

Very effective. We used Figma to easily comment on designs and clarify any questions. When required we scheduled ad-hoc calls to discuss any more complex feedback or UX flows.

What did you find most impressive about this company?

I am continually impressed with the quality, communication, and value they consistently provide.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have referred others to Excited

Webpage Redesign for Streaming Service News Platform

"I really enjoyed their enthusiasm, which came through in our meetings and in their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2020
Project summary: 

Excited redesigned a website for a streaming service news platform. After reviewing the client's existing website and creating wireframes, the team rebuilt and designed the platform.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Neil Daniels
Co-Founder, The Streamable
 
Verified
The Review
Feedback summary: 

While the designs are currently being implemented, they received positive feedback from the internal team. Despite the time zone difference, Excited establishes seamless communication with the client. The team is accommodating, understanding, and creative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of a news, review, and comparison website for tv streaming services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had existing webpages for TV Shows and Movies, but they only displayed a limited amount information and had a dated visual design. Our homepage also needed a rethinking, as it no longer did a good job showcasing the types of content and resources our site has.

What were your goals for this project?

Showcase more information in a user-friendly, comprehendible, and scalable way.

SOLUTION

How did you select this vendor?

Excited originally reached out to us. We reviewed a portfolio of their previous work and had an introductory video meeting. We liked their previous work and they understood our product vision.

Describe the project in detail.

During our initial meeting, we reviewed our existing webpages and talked through goals, non-goals, and constraints. Excited provided wireframes and talked through their initial vision. Our feedback was then incorporated and then came visual designs.

For small changes, we left comments directly on the designs. For larger design chunks, we had video calls to discuss. Excited was very receptive to feedback and direction from us.

What was the team composition?

One design team lead and one designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're currently in the progress of implementing the finalized designs, but as a company we're very happy with the way the designs ended up. In particular, the finalized designs are a great improvement over our existing pages and because of the close collaboration still feel "at home" (rather than something generic).

How effective was the workflow between your team and theirs?

I think the workflow was very effective. They were understanding and accommodating to our timezone differences. We would have video calls on Zoom about once or twice a week to review design progress milestones or talk through upcoming parts of the project.

Designs lived on Figma, and they would invite us to leave feedback on iterations between milestones. Periodically, the team lead would ask how I thought the process was working and if any changes/improvements could be made. Even though there weren't any issues to correct, I appreciated the opportunity to make sure we were all on the same page.

What did you find most impressive about this company?

I really enjoyed their enthusiasm, which came through in our meetings and in their work. I also appreciated their ability to incorporate our feedback fairly seamlessly.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for FinTech Company

"Alex and Yuliia from Excited were well organized, available, and easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2020
Project summary: 

Excited helped design a prototype for a FinTech web application. This included a visual concept, initial user orientation, and general layout.

The Reviewer
 
1-10 Employees
 
London, England
Director, Financial Services Company
 
Verified
The Review
Feedback summary: 

Excited finished the prototype promptly and in a professional manner. The final design of the project benefitted from the team's structured approach and expertise. They were quick to grasp the mechanics of the application, which helped them easily focus on detail.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

It is a personal project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

Excited helped me with designing a prototype for a FinTech web application

What were your goals for this project?

During this project, I was looking to create and test an initial prototype for the application.

SOLUTION

How did you select this vendor?

I found Excited through a personal recommendation of a friend.

Describe the project in detail.

Excited was helping me with creating a design for a web application including visual concept, initial user orientation, general layout and finer detail. The application itself is a continuous variant of a prediction market used for crowd-sourcing investment ideas. Excited's design work involved detailed multi-layer financial graphs, working with structured data visualization and some of the community elements.

What was the team composition?

I worked with Alex, a team lead and Yuliia, a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was finished promptly and in a professional manner. I'm happy with the prototype design and am now moving forward to building it out.

How effective was the workflow between your team and theirs?

This is my first such project and I am happy with the result. Alex and Yuliia from Excited were well organized, available, and easy to work with. The process was relatively straightforward and the final design benefited from their structured approach and expertise. This is a relatively technical Financial application and the team was quick to grasp the mechanics of the application's engine which allowed us to focus on finer detail pretty much right away.

What did you find most impressive about this company?

Great people to work with.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    very flexible
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Form Redesign for SaaS Company

"I felt like we had an in-house design team the whole time and couldn't have been happier with that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2020
Project summary: 

Excited redesigned the client's forms product, signup flow, and website. Towards the end, they conducted user interviews to test the new prototypes, collected feedback, then implemented it into the design.

The Reviewer
 
11-50 Employees
 
US
Jon Corrin
CEO, XILO
 
Verified
The Review
Feedback summary: 

Excited received positive feedback on their design from the client. They worked quickly and efficiently while remaining dedicated to the project. Not only did they schedule and communicate daily, but they met with the client to move everything forward effectively as well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We hired Excited Agency to redesign our forms product, our signup flow, and our website.

What were your goals for this project?

Completely redesign the forms for a better user experience, more sales appeal, and new features. Completely redesign signup flow for a better experience, to capture more information, and to decrease time to value Completely redesign website to better reflect our brand, increase visit to CTA ratio, and to add new pages.

SOLUTION

How did you select this vendor?

We interviewed 3-5 different vendors who all had the experience we were looking for. We ultimately selected Excited because co-founder Oleksandr showed clear knowledge and experience in designing professionally for software companies, have great references, and passed a design test to redesign a simple settings page.

Describe the project in detail.

Once we went with Excited Agency, Oleksandr scheduled various meetings to kick off and move forward the project. We walked them through our current platform, the problems, and our goals with the redesign. We sent them marketing material we had, our website, and more supplemental information. Oleksandr conducted a few user interviews with my team and I and then he made a road map for the project. His design team, Yuliia, Anastasia, Mark, and others all did a magnificent job keeping us updated daily on progress through our own slack channels. They asked questions promptly to keep everything moving forward. In the beginning, they quickly released lo-fi mockups to get feedback on structure and design. Towards the end of this project, they conducted user interviews on a website to test the new prototypes, collected great feedback, and added in into the design. They also documented the entire process of Notion for all projects so I could easily share this with development to start developing the new projects.

What was the team composition?

Oleksandr acted as a PM for this project. We also had Yuliia, Anastasia on design and Mark on website development. There were a few others involved but that was the core group. All did a magnificent job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excited did a tremendous job. Here are the core positives we had while working with them: 1. Communication: Oleksandr communicated multiple times a day. Although we were in different time zones, I never felt it hurt our communication. That goes the same for all of the designers. They also communicated cross department with our developers, business analysts, and more to help us communicate the designs better to the team. 2. Speed of Work: All designers worked diligently on our projects. we had tight deadlines for some of the work and they always hit their deadlines. 3. Quality of Work: We are 10 out of 10 happy with the designs. We have 100s of SMB clients. We ended up bringing a few in to checkout the designs and they are more than excited for the new forms coming out. We've gotten multiple compliments on the new website and we've seen an increase in leads coming in after it was released. 4. Dedication to Project: Excited Agency gave the impression they were fully dedicated to our project. At no time did I feel like we were one of many projected being worked. It almost felt like they were in-house designers. 5. Transition to Development: Once completed, they had everything documented and ready to go for development. They slacked and called developers and BAs to get all design works moving forward. As a CEO/manager, that helps me a lot!

How effective was the workflow between your team and theirs?

Super effective. Not only did they schedule and communicate daily in our slack, they met with development and our business analyst to communicate the projects and move everything forward.

What did you find most impressive about this company?

Their dedication to our projects. Most agencys have many projects running and you can feel the effects of that. I felt like we had an in-house design team the whole time and couldn't have been happier with that.

Are there any areas for improvement?

None. They did not slip once during the entire project. Everyone on the team was pleasant, effective, experienced, and professional. Couldnt have asked for a better experience.

5.0
Overall Score Overall, one of the best experience I've had working with an agency. Would highly recommend.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very flexible schedule and always scheduled reasonable PST hours.
  • 5.0 Cost
    Value / within estimates
    Very reasonable rates. We would have easily paid 3x-5x going with another agency.
  • 5.0 Quality
    Service & deliverables
    Huge buy-in from clients and prospects on the completed works
  • 5.0 NPS
    Willing to refer
    We definitely will!

MVP of Portal for Healthcare FinTech Company

"I'm very satisfied with their work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2019 - Ongoing
Project summary: 

Excited ventured to deliver the design of the MVP of a healthcare FinTech company's product. They created a journey map, made design concepts, and delivered final designs after an iterative approval process.

The Reviewer
 
11-50 Employees
 
Traverse City, Michigan
VP of IT & Software Engineering, Healthcare FinTech Company
 
Verified
The Review
Feedback summary: 

Showcasing an effective workflow, Excited delivered an MVP within the requested timeframe. They were quick to understand the client's business requirements, and their prototype designs required very little modification. They're a skilled team, so the client recommends them for their UX/UI expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the VP of IT and Software Engineering a Healthcare Financial Technology company. I'm responsible for delivery of software product features aligned to the overall business roadmap.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had a new product idea to create a lender platform to manage a lenders investment and reflect various performance metrics. Exited created the journey map, initial design concepts, and delivered final designs after the feedback and approval process.

What were your goals for this project?

Deliver a new product to our investor to manage and transparently monitor the performance of their investment with our company. The design and product needed to intuitive with the minimum viable product containing basic usability features.

SOLUTION

How did you select this vendor?

We had previously worked with Excited on other projects in the past. Based on those experiences, we were very happy to contract with Excited on this project.

Describe the project in detail.

Excited did discovery to understand the requirements, created journey maps to show how the usability of the product would work, prototyped designs for initial review, and delivered final designs based on our feedback and approval process.

What was the team composition?

Two designers, one part time and one full time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The minimum viable product was delivered within the requested timeframe. Response to feedback was very quick.

How effective was the workflow between your team and theirs?

Very effective. The Excited team attended our daily stand-up meetings, and were always available for planning sessions, feature grooming sessions, and ad-hoc feedback from the business and technical team.

What did you find most impressive about this company?

How quickly the Excited team understood our business requirements and created prototype designs that required very little modification.

Are there any areas for improvement?

I'm very satisfied with their work. Would highly recommend them for any type of UX/UI design.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Redesign for Musician Booking Platform

"They were able to take our feature-heavy vision and turn it into a benefit-driven design."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019 - Ongoing
Project summary: 

Excited redesigned the website for a musician booking platform. The team was responsible for improving the user experience of the platform. 

The Reviewer
 
1-10 Employees
 
Milwaukee, Wisconsin
Jared Judge
CEO, BookLive
 
Verified
The Review
Feedback summary: 

The engagement has led to an increase in successful registrations and has received positive feedback from customers. Excited crafts a successful partnership through communication and collaboration. The team is understanding and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

BookLive helps musicians make a living off their passion by providing tools to help them get more bookings and take care of the business of musical performing. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We have our service for over a year, and we noticed from user feedback and our analytics that we have many usability issues in our application. We decided to hire an external agency to improve our usability and simplify user flows.

What were your goals for this project?

We wanted to increase the main features use for or musicians users, simplify user flows and make the design consistent.

SOLUTION

How did you select this vendor?

Excited was selected out of several other candidates. Their expertise, professional portfolio, and excellent recommendations took them on top of the list.

Describe the project in detail.

The first thing, we had a few discovery calls where we aligned our vision of what successful project completion looks like, and after that, Excited designed a roadmap that matched our deadlines. We constantly had demo calls where Excited presented their work and receiving our feedback.

What was the team composition?

We are working with the Product Designer and Founding Partner. Excited created a structure that allows you to work directly with partners. They added a lot of value as a strategic partner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After we released a new onboarding model, we've received a significant increase in successful registrations as well as fantastic feedback from our existing users. We are more than satisfied with the results that the redesign gave us.

How effective was the workflow between your team and theirs?

Excited did a great job in the communication and collaboration process. It feels like they are part of our team.

What did you find most impressive about this company?

Their understanding of our needs and their ability to get in the minds of our customers. They were able to take our feature-heavy vision and turn it into a benefit-driven design.

Are there any areas for improvement?

None so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent scheduling system.
  • 4.5 Cost
    Value / within estimates
    A bit on the higher side of price, but worth it.
  • 5.0 Quality
    Service & deliverables
    Great designs that matched our needs.
  • 5.0 NPS
    Willing to refer

MicroLoan Platform Design for Insurance Technology Company

"There is a level of ownership and confidence from them that can be unmatched."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2019 - Ongoing
Project summary: 

Excited is currently designing a lending platform, and an internal support system to support the platform for an insurance technology company.

The Reviewer
 
11-50 Employees
 
Traverse City, Michigan
Sr. Scrum Master, Insurance Technology Company
 
Verified
The Review
Feedback summary: 

Excited's efforts have been met with positive acclaim. The collaboration between the teams is stellar, and the design aspect has been exceptional. The future success for the platform bodes well. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Sr. Scrum Master at an insurance technology comapny I am responsible for gathering business requirements and helping the team breakdown requirements into deliverable slices of functionality. We've created a micro loan for health care out of pocket costs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had an agreement with our lenders to create a platform to view and purchase debt. While working on implementing this we had numerous other priorities to deliver, and only one designer to help implement it all. We reached out to Excited because we had worked with one of their designers before and needed additional resources to deliver the design for a new platform.

What were your goals for this project?

The end result was for Excited to design the platform and our internal system to support the platform. The design lead to development of a platform that will make ease of use for our lenders and long term investors.

SOLUTION

How did you select this vendor?

We knew we needed additional resources to design the MicroLoan Platform and wanted to work with the designer who lead the look, feel and usability of our other applications. We had worked with a designer who was now with Excited who designed our other platforms and navigated through other contractors to get in-touch with him again.

Describe the project in detail.

We began the project working from a process flow that was defined from contractual language. When we hired Excited, they took the process flow and broke it into an experience map. The experience map was reviewed with business owners to ensure all requirements and intent was covered before diving into the design. We then began with the design of the Lenders platform. The look and feel was exactly what our business was hoping for. The design had to be user friendly and understandable while incorporating many metrics and numbers that could be exported and manipulated if need be. Throughout the project and as it continues we've evolved the design and MVP requirements to ensure a roadmap for the project agreed upon by the development, design, and business team.

What was the team composition?

The resources from Excited included two designers; one part time and one full time. One designer took the lead majority of the time on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is currently ongoing. We've enjoyed working with the Excited designers. There is a level of ownership and confidence from them that can be unmatched. Our COO, CFO, and CTO have been heavily involved in the project and are consistently amazed at the designers ability to be three steps ahead of their requirements and thoughts.

How effective was the workflow between your team and theirs?

Designers from Excited are easy to work with. At least one of the resources were available when we needed them even across such drastic time zone differences. The designers integrated with the scrum team seamlessly. Excited was able to jump into our project management tools without issue, and helped us to transition to a more efficient design tool.

What did you find most impressive about this company?

I and our business leaders have been consistently amazed at how Excited Designers were able to visualize the business requirements. The designers anticipated needs the business that the business team didn't know they had, and consistently delivered high quality designs.

Are there any areas for improvement?

We're beyond impressed with the Excited designers, and will recommend them, and hopefully continue to use them in the future.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Improvements for Entrepreneur Community

"I was very happy with the process and experience of working with Oleksandr." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2019
Project summary: 

Excited developed a new UX design for a website. The main deliverables were feature documentation and a UX map highlighting proposed changes.

The Reviewer
 
1-10 Employees
 
Atlantic City, New Jersey
David Wagstaff
Founder, EntrepreneursNet.Net
 
Verified
The Review
Feedback summary: 

The UX process highlighted many areas for improvement that will result in markedly better processes. Excited took care to explain their suggestions thoroughly and clearly. They positioned themselves well to be an ongoing partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of EntrepreneursNet.Net in association with the Entrepreneur's Network, a global network of founders, business owners, entrepreneurs, and aspiring entrepreneurs. We help members succeed in growing their business profitably.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We launched a new website and a new group of services. We knew our UX wasn’t as strong as it could be, so we wanted to engage an expert.

What were your goals for this project?

We needed a new UX design and customer journey.

SOLUTION

How did you select this vendor?

We found them through Upwork and an RFP process.

Describe the project in detail.

Excited and Oleksandr (Co-Founder, Excited) worked with us on UX design. Specifically, he developed and documented member features and developed a UX map that included the current and proposed user journey.

What was the team composition?

Oleksandr led and delivered the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very happy with the process and experience of working with Oleksandr. We’ve had much to do to improve our processes, and as we get through some of the necessary changes on our website, I anticipate working with Excited again.

How effective was the workflow between your team and theirs?

Excellent. Oleksandr was professional, and the documents were clear and easy to follow.

What did you find most impressive about this company?

Their UX expertise stood out.

Are there any areas for improvement?

I have no issues or concerns. The project was done well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design and Promotional Videos for Software Scoping Platform

"Their excellent communication and constant delivery ensured a great outcome."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - Apr. 2019
Project summary: 

Excited prepared designs for a new software platform. They also created high-quality videos for promotional use.

The Reviewer
 
1-10 Employees
 
Adelaide, Australia
Chris Were
Founder, Rapid Scoper
 
Verified
The Review
Feedback summary: 

Their designs adhered closely to internal expectations. Excited is an accountable partner who maintains an open line of communication and incorporates frequent feedback cycles into their deliverables.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a startup building a platform to simplify the process of scoping new software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We hired them to conceptualize and prepare high-fidelity designs of the new software. They were also required to create high-quality videos for promotional use.

What were your goals for this project?

We aimed to have several high-quality videos demonstrating the key unique features of the software. We wanted the videos to promote the software and assist developers in building the application to understand how it should work.

SOLUTION

How did you select this vendor?

I went through the process of selecting prospective vendors that had the appropriate skills, experience, and portfolio projects that were relevant to our project. I chose several to start on the project as a trial, then remained with Excited, as they delivered the best results.

Describe the project in detail.

We provided them with a project brief and came back with initial questions. We had a call to discuss the project and clarify any issues. We agreed on a set of milestones for the project which progressed as we went along.

Some areas needed more time than originally planned, and the deliverables therefore needed to be adjusted. We held catchup sessions most days to ensure the progress continued and the changes were in line with our expectations.

What was the team composition?

All contact was through a key project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They understood the problem and prepared an initial design that was exactly what I was looking for.

How effective was the workflow between your team and theirs?

Our project manager was very easy to work with, clarifying and incorporating feedback without any issue. Our communication was effective despite the time zone difference. Changes to the delivery schedule were no issue.

What did you find most impressive about this company?

Their excellent communication and constant delivery ensured a great outcome.

Are there any areas for improvement?

Perhaps in the future when preparing videos, it would be quicker to prepare static designs, then animate them to increase the turnaround time. Other than that, the project was run very smoothly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their scheduling was flexible, especially given the time zone differences.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I'm very pleased with the results.
  • 5.0 NPS
    Willing to refer

UX/UI Review for Mobile App

"They were timely, professional, and acted as a partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Jan 2019 - Ongoing
Project summary: 

Excited provided UX/UI consultation for an existing mobile application. They assessed the app and provided recommendations and insights, which were then incorporated into development updates.

The Reviewer
 
1-10 Employees
 
Fairfax, Virginia
Abhinav Katoch
CTO, Anamiya Inc.
 
Verified
The Review
Feedback summary: 

Changes recommended by Excited have made the app more user-friendly and improved accessibility. Expect a team that can accommodate changes easily and adheres closely to budget estimates. They frequently provide material for review.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We provide a business listing service focused on connecting service providers with potential customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed a team to review the UX/UI of our existing mobile application and provide recommendations for improvement.

What were your goals for this project?

We wanted a more user-friendly app, and we wanted to leverage their work to improve other areas of our business.

SOLUTION

How did you select this vendor?

We looked at various freelance websites like Guru.com, Upwork and Fiverr. We shortlisted the Excited team after looking at their portfolio. We chose them after a conversation with Oleksandr (Co-Founder, Excited) where he asked insightful questions that showed their expertise. They also put together a very thorough proposal which was easy to understand and reasonable.

Describe the project in detail.

They put together an initial assessment within a week and reviewed it with me. They then spent another week creating recommendations to address the issues they’d found. I passed these recommendations to my development team for incorporation into the app.

What was the team composition?

I worked directly with Oleksandr and he was my primary point of contact. He engaged other members of his team as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their recommendations and insights made our app more user-friendly and easier to adopt.

How effective was the workflow between your team and theirs?

I usually spoke with Oleksandr early in the morning and reviewed the updates and progress the following day. He is very flexible and his estimates are reasonable and close to the actual number of hours spent. We worked through Upwork, so most management was handled through a combination of Upwork and mutual understanding of the proposal.

What did you find most impressive about this company?

They were timely, professional, and acted as a partner.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
Aneliia Zazulina
Status
Active
Jurisdiction of Formation
Ukraine
ID
43143039
Date of Formation
Aug 4, 2016
Last Updated
May 6, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
12
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
June 23, 2020