How did you select this vendor?
We interviewed 3-5 different vendors who all had the experience we were looking for. We ultimately selected Excited because co-founder Oleksandr showed clear knowledge and experience in designing professionally for software companies, have great references, and passed a design test to redesign a simple settings page.
Describe the project in detail.
Once we went with Excited Agency, Oleksandr scheduled various meetings to kick off and move forward the project. We walked them through our current platform, the problems, and our goals with the redesign. We sent them marketing material we had, our website, and more supplemental information. Oleksandr conducted a few user interviews with my team and I and then he made a road map for the project. His design team, Yuliia, Anastasia, Mark, and others all did a magnificent job keeping us updated daily on progress through our own slack channels. They asked questions promptly to keep everything moving forward. In the beginning, they quickly released lo-fi mockups to get feedback on structure and design. Towards the end of this project, they conducted user interviews on a website to test the new prototypes, collected great feedback, and added in into the design. They also documented the entire process of Notion for all projects so I could easily share this with development to start developing the new projects.
What was the team composition?
Oleksandr acted as a PM for this project. We also had Yuliia, Anastasia on design and Mark on website development. There were a few others involved but that was the core group. All did a magnificent job.