Excited

BACKGROUND

Please describe your company and your position there.

We provide a business listing service focused on connecting service providers with potential customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed a team to review the UX/UI of our existing mobile application and provide recommendations for improvement.

What were your goals for this project?

We wanted a more user-friendly app, and we wanted to leverage their work to improve other areas of our business.

SOLUTION

How did you select this vendor?

We looked at various freelance websites like Guru.com, Upwork and Fiverr. We shortlisted the Excited team after looking at their portfolio. We chose them after a conversation with Oleksandr (Co-Founder, Excited) where he asked insightful questions that showed their expertise. They also put together a very thorough proposal which was easy to understand and reasonable.

Describe the project in detail.

They put together an initial assessment within a week and reviewed it with me. They then spent another week creating recommendations to address the issues they’d found. I passed these recommendations to my development team for incorporation into the app.

What was the team composition?

I worked directly with Oleksandr and he was my primary point of contact. He engaged other members of his team as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their recommendations and insights made our app more user-friendly and easier to adopt.

How effective was the workflow between your team and theirs?

I usually spoke with Oleksandr early in the morning and reviewed the updates and progress the following day. He is very flexible and his estimates are reasonable and close to the actual number of hours spent. We worked through Upwork, so most management was handled through a combination of Upwork and mutual understanding of the proposal.

What did you find most impressive about this company?

They were timely, professional, and acted as a partner.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of an AR gaming provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed Excited to entirely redesign the UX/UI of our existing iPad application.

What were your goals for this project?

We wanted all of the UI elements of our first iPad gaming app to go through a redesign.

SOLUTION

How did you select this vendor?

We looked through their portfolio and were impressed with their price and communication.

Describe the project in detail.

Excited redesigned all of the UX/UI elements on over 20 screens.

What was the team composition?

We worked with Oleksandr (Co-Founder, Excited) and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excited delivered excellent results within a quick turnaround.

How effective was the workflow between your team and theirs?

Excited was very quick to understand the challenges we faced and our desired outcomes. They managed a rapid turnaround of the project well within our given timeframe and exhibited clear communication throughout the engagement.

What did you find most impressive about this company?

I appreciated their speed and their dedication to understanding the intricacies of our project.

Are there any areas for improvement?

There are none that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at TheFinerTable, a startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We needed to design a restaurant app.

SOLUTION

What was the scope of their involvement?

Initially, Excited developed a working prototype and a proof of concept. We provided them with the brief, the goal of the app, and some examples. Excited used Figma to develop the proof of concept.

On the second engagement, they created an explainer video to promote the product concept.

What is the team composition?

We had a main point of contact for both projects.

How did you come to work with Excited?

We found them through Clutch.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

The first project was in September 2023. The second one was from December 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to validate the proof of concept and engage potential capital. Stakeholders showed a lot of interest in the app, which validated the product in the market.

How did Excited perform from a project management standpoint?

They led a strong project management. Excited controlled the process, maintained clear communication, and met the deadline.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Oleksandr (Design Director & Co-Founder) was super professional, creative, and patient. He did an excellent job at getting my input and translating it into a phenomenal explaining video.

What did you find most impressive about them?

The quality of their work, their collaborative attitude, and their professionalism were outstanding.

Are there any areas they could improve?

Although it’s not part of their services, it’d be nice if they could build the product in addition to designing it. Then, we’d only need them to do it all.

Do you have any advice for potential customers?

Be straightforward with the conversation and clearly explain what you want. Put it in writing, and Excited will take it from there.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Foobar Studio. We’re a software app publishing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Excited worked on our ADHD tracking app; they helped us create the wireframes and UI/UX design. They also did the logo, branding assets, and some animations. Overall, they led the whole design process.

Initially, we sent over designs we liked. Then, we did a small interview on call to discuss the designs, branding, and possible users. Based on that, Excited presented various options, including small mock-ups and prototypes of the potential design. Finally, we chose two we liked and iterated between them until they came up with the final design.

What is the team composition?

We worked with three teammates. 

How did you come to work with Excited?

We searched on Google and found Clutch. After we looked at Clutch’s website, we talked to a few companies. Excited was the one we liked the most. Their portfolio seemed pretty good, so we decided to work with them.

How much have you invested with them?

We spent $13,500.

What is the status of this engagement?

We worked with them from October 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was very in-depth. Excited provided a styling guide, a color scheme, and a complete design system. The Figma files were also very organized and detailed. Overall, they did everything really well.

How did Excited perform from a project management standpoint?

Excited’s team provided a timeline and delivered on time. We went $1,500 over budget because we added more stuff throughout the process.

We had two weekly meetings, one on Tuesday and one on Thursday. We talked about the designs they completed and which ones were next. Additionally, we constantly talked on Slack beyond the meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I worked with Oleksandra (Product Designer). She was very communicative and responsive.

What did you find most impressive about them?

Their website and portfolio were outstanding. They had an intro video about some of their work with previous clients, which we didn’t find with other companies. Also, their designs aligned with the iOS design system, which other agencies lacked.

Are there any areas they could improve?

No, I didn’t have any feedback. We had an excellent experience.

Do you have any advice for potential customers?

Provide some designs, a simple wireframe, or a mood board to guide them on what you’re trying to build. It’ll help save time and money and avoid too many revisions.

BACKGROUND

Please describe your company and your position there.

I am a top manager of a tourism e-commerce company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We wanted to redesign our website taking into consideration consumer behavior.

SOLUTION

How did you select this vendor?

I interviewed 5 vendors and decided on them.

Describe the project in detail and walk through the stages of the project.

R&D phase, to design and feedback phase. Finally, completion, but we'll likely circle back after implementation to do AB testing.

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are visually happy with the outcomes as a great starting point. We believe we will see increased conv rate from deployment, but with AB testing we'll know for sure.

How effective was the workflow between your team and theirs?

They were easy to work with and fun to talk to.

What did you find most impressive or unique about this company?

On-time and professional. No excuses. Always got the work done fast with high-quality outputs.

Are there any areas for improvement or something they could have done differently?

If they had in-house developers, it would have helped, but that is more of a "nice to have"

BACKGROUND

Please describe your company and your position there.

Our company is engaged in developing online platforms that are used for product comparisons and lead gen

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed a design that matched the brand and the confidence we want to radiate. This to realize more conversions

SOLUTION

How did you select this vendor?

We found Exited agency through online research. The portfolio looked good and we immediately had a good feeling about it.

Describe the project in detail and walk through the stages of the project.

The portfolio looked good and we immediately had a good feeling about it.

How many resources from the vendor's team worked with you, and what were their positions?

In addition to project management, we have worked with 3 UX/UI designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In addition to project management, we have worked with 3 UX/UI designers.

How effective was the workflow between your team and theirs?

The process was very effective. Their company adhered to tight deadlines and was able to quickly achieve good results.

What did you find most impressive or unique about this company?

How quickly a good result was achieved and how few feedback rounds were actually needed to arrive at an end product.

Are there any areas for improvement or something they could have done differently?

Can't think of one

BACKGROUND

Please describe your company and your position there.

Audzilla is a music technology company based in Los Angeles. I'm the Founder / CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We hired Oleksandr to do a UI/UX overhaul to give our app polish and upgraded user experience.

What were your goals for this project?

Create an intuitive and sleek design that had wow factor.

SOLUTION

How did you select this vendor?

My team was intro though a meeting platform.

Describe the project in detail.

Design and develop a UI/UX for a new and innovative music technology.

What was the team composition?

The team consisted of developer and 3 founders.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Still in beta and sandbox.

How effective was the workflow between your team and theirs?

Very! They are incredible to work with from both a communication and a creative standpoint. They're also easily accesible and had a refined approach.

What did you find most impressive about this company?

The talent and friendliness of the team!

Are there any areas for improvement?

No