Excited

BACKGROUND

Please describe your company and your position there.

I am the Sr. Scrum Master at an insurance technology comapny I am responsible for gathering business requirements and helping the team breakdown requirements into deliverable slices of functionality. We've created a micro loan for health care out of pocket costs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We had an agreement with our lenders to create a platform to view and purchase debt. While working on implementing this we had numerous other priorities to deliver, and only one designer to help implement it all. We reached out to Excited because we had worked with one of their designers before and needed additional resources to deliver the design for a new platform.

What were your goals for this project?

The end result was for Excited to design the platform and our internal system to support the platform. The design lead to development of a platform that will make ease of use for our lenders and long term investors.

SOLUTION

How did you select this vendor?

We knew we needed additional resources to design the MicroLoan Platform and wanted to work with the designer who lead the look, feel and usability of our other applications. We had worked with a designer who was now with Excited who designed our other platforms and navigated through other contractors to get in-touch with him again.

Describe the project in detail.

We began the project working from a process flow that was defined from contractual language. When we hired Excited, they took the process flow and broke it into an experience map. The experience map was reviewed with business owners to ensure all requirements and intent was covered before diving into the design. We then began with the design of the Lenders platform. The look and feel was exactly what our business was hoping for. The design had to be user friendly and understandable while incorporating many metrics and numbers that could be exported and manipulated if need be. Throughout the project and as it continues we've evolved the design and MVP requirements to ensure a roadmap for the project agreed upon by the development, design, and business team.

What was the team composition?

The resources from Excited included two designers; one part time and one full time. One designer took the lead majority of the time on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is currently ongoing. We've enjoyed working with the Excited designers. There is a level of ownership and confidence from them that can be unmatched. Our COO, CFO, and CTO have been heavily involved in the project and are consistently amazed at the designers ability to be three steps ahead of their requirements and thoughts.

How effective was the workflow between your team and theirs?

Designers from Excited are easy to work with. At least one of the resources were available when we needed them even across such drastic time zone differences. The designers integrated with the scrum team seamlessly. Excited was able to jump into our project management tools without issue, and helped us to transition to a more efficient design tool.

What did you find most impressive about this company?

I and our business leaders have been consistently amazed at how Excited Designers were able to visualize the business requirements. The designers anticipated needs the business that the business team didn't know they had, and consistently delivered high quality designs.

Are there any areas for improvement?

We're beyond impressed with the Excited designers, and will recommend them, and hopefully continue to use them in the future.

BACKGROUND

Please describe your company and your position there.

I’m the founder of EntrepreneursNet.Net in association with the Entrepreneur's Network, a global network of founders, business owners, entrepreneurs, and aspiring entrepreneurs. We help members succeed in growing their business profitably.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We launched a new website and a new group of services. We knew our UX wasn’t as strong as it could be, so we wanted to engage an expert.

What were your goals for this project?

We needed a new UX design and customer journey.

SOLUTION

How did you select this vendor?

We found them through Upwork and an RFP process.

Describe the project in detail.

Excited and Oleksandr (Co-Founder, Excited) worked with us on UX design. Specifically, he developed and documented member features and developed a UX map that included the current and proposed user journey.

What was the team composition?

Oleksandr led and delivered the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very happy with the process and experience of working with Oleksandr. We’ve had much to do to improve our processes, and as we get through some of the necessary changes on our website, I anticipate working with Excited again.

How effective was the workflow between your team and theirs?

Excellent. Oleksandr was professional, and the documents were clear and easy to follow.

What did you find most impressive about this company?

Their UX expertise stood out.

Are there any areas for improvement?

I have no issues or concerns. The project was done well.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a startup building a platform to simplify the process of scoping new software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We hired them to conceptualize and prepare high-fidelity designs of the new software. They were also required to create high-quality videos for promotional use.

What were your goals for this project?

We aimed to have several high-quality videos demonstrating the key unique features of the software. We wanted the videos to promote the software and assist developers in building the application to understand how it should work.

SOLUTION

How did you select this vendor?

I went through the process of selecting prospective vendors that had the appropriate skills, experience, and portfolio projects that were relevant to our project. I chose several to start on the project as a trial, then remained with Excited, as they delivered the best results.

Describe the project in detail.

We provided them with a project brief and came back with initial questions. We had a call to discuss the project and clarify any issues. We agreed on a set of milestones for the project which progressed as we went along.

Some areas needed more time than originally planned, and the deliverables therefore needed to be adjusted. We held catchup sessions most days to ensure the progress continued and the changes were in line with our expectations.

What was the team composition?

All contact was through a key project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They understood the problem and prepared an initial design that was exactly what I was looking for.

How effective was the workflow between your team and theirs?

Our project manager was very easy to work with, clarifying and incorporating feedback without any issue. Our communication was effective despite the time zone difference. Changes to the delivery schedule were no issue.

What did you find most impressive about this company?

Their excellent communication and constant delivery ensured a great outcome.

Are there any areas for improvement?

Perhaps in the future when preparing videos, it would be quicker to prepare static designs, then animate them to increase the turnaround time. Other than that, the project was run very smoothly.

BACKGROUND

Please describe your company and your position there.

We provide a business listing service focused on connecting service providers with potential customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed a team to review the UX/UI of our existing mobile application and provide recommendations for improvement.

What were your goals for this project?

We wanted a more user-friendly app, and we wanted to leverage their work to improve other areas of our business.

SOLUTION

How did you select this vendor?

We looked at various freelance websites like Guru.com, Upwork and Fiverr. We shortlisted the Excited team after looking at their portfolio. We chose them after a conversation with Oleksandr (Co-Founder, Excited) where he asked insightful questions that showed their expertise. They also put together a very thorough proposal which was easy to understand and reasonable.

Describe the project in detail.

They put together an initial assessment within a week and reviewed it with me. They then spent another week creating recommendations to address the issues they’d found. I passed these recommendations to my development team for incorporation into the app.

What was the team composition?

I worked directly with Oleksandr and he was my primary point of contact. He engaged other members of his team as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their recommendations and insights made our app more user-friendly and easier to adopt.

How effective was the workflow between your team and theirs?

I usually spoke with Oleksandr early in the morning and reviewed the updates and progress the following day. He is very flexible and his estimates are reasonable and close to the actual number of hours spent. We worked through Upwork, so most management was handled through a combination of Upwork and mutual understanding of the proposal.

What did you find most impressive about this company?

They were timely, professional, and acted as a partner.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of an AR gaming provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We needed Excited to entirely redesign the UX/UI of our existing iPad application.

What were your goals for this project?

We wanted all of the UI elements of our first iPad gaming app to go through a redesign.

SOLUTION

How did you select this vendor?

We looked through their portfolio and were impressed with their price and communication.

Describe the project in detail.

Excited redesigned all of the UX/UI elements on over 20 screens.

What was the team composition?

We worked with Oleksandr (Co-Founder, Excited) and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excited delivered excellent results within a quick turnaround.

How effective was the workflow between your team and theirs?

Excited was very quick to understand the challenges we faced and our desired outcomes. They managed a rapid turnaround of the project well within our given timeframe and exhibited clear communication throughout the engagement.

What did you find most impressive about this company?

I appreciated their speed and their dedication to understanding the intricacies of our project.

Are there any areas for improvement?

There are none that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the global head of experience design for a home appliances manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We needed to be proficient with the values of the experience design team.

SOLUTION

What was the scope of their involvement?

Excited supports our team in delivering prototypes, hi-fi designs, and contributing to web component optimization according to W3C standards.

What is the team composition?

We work with 2–5 teammates from Excited.

How did you come to work with Excited?

A colleague sponsored them.

What is the status of this engagement?

We started working with them in May 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Excited’s talents are great at speaking design. They’ve optimized our quality and quantity.

How did Excited perform from a project management standpoint?

They deliver on time and always go the extra mile. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Excited’s commitment to delivering high-quality design is impressive.

Are there any areas they could improve?

They could have better visibility of their availability.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of an AI-powered marketing company 

Describe what your company does in a single sentence.

We simulate people with AI so they can run marketing experiments 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Excited to accomplish?

• Design and build a landing page

SOLUTION

How did you find Excited?

Referral

Why did you select Excited over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Excited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build a landing page on webflow

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Landing page delivered on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they kept regular communciation via slack and delivered on time

What was your primary form of communication with Excited?

Email or Messaging App

What did you find most impressive or unique about this company?

They were a great team unit and could do everything in-house.

Are there any areas for improvement or something Excited could have done differently?

Attention to detail and polish could be stronger. We felt we had to keep calling out details for improvement. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at TheFinerTable, a startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We needed to design a restaurant app.

SOLUTION

What was the scope of their involvement?

Initially, Excited developed a working prototype and a proof of concept. We provided them with the brief, the goal of the app, and some examples. Excited used Figma to develop the proof of concept.

On the second engagement, they created an explainer video to promote the product concept.

What is the team composition?

We had a main point of contact for both projects.

How did you come to work with Excited?

We found them through Clutch.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

The first project was in September 2023. The second one was from December 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to validate the proof of concept and engage potential capital. Stakeholders showed a lot of interest in the app, which validated the product in the market.

How did Excited perform from a project management standpoint?

They led a strong project management. Excited controlled the process, maintained clear communication, and met the deadline.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Oleksandr (Design Director & Co-Founder) was super professional, creative, and patient. He did an excellent job at getting my input and translating it into a phenomenal explaining video.

What did you find most impressive about them?

The quality of their work, their collaborative attitude, and their professionalism were outstanding.

Are there any areas they could improve?

Although it’s not part of their services, it’d be nice if they could build the product in addition to designing it. Then, we’d only need them to do it all.

Do you have any advice for potential customers?

Be straightforward with the conversation and clearly explain what you want. Put it in writing, and Excited will take it from there.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Foobar Studio. We’re a software app publishing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excited?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Excited worked on our ADHD tracking app; they helped us create the wireframes and UI/UX design. They also did the logo, branding assets, and some animations. Overall, they led the whole design process.

Initially, we sent over designs we liked. Then, we did a small interview on call to discuss the designs, branding, and possible users. Based on that, Excited presented various options, including small mock-ups and prototypes of the potential design. Finally, we chose two we liked and iterated between them until they came up with the final design.

What is the team composition?

We worked with three teammates. 

How did you come to work with Excited?

We searched on Google and found Clutch. After we looked at Clutch’s website, we talked to a few companies. Excited was the one we liked the most. Their portfolio seemed pretty good, so we decided to work with them.

How much have you invested with them?

We spent $13,500.

What is the status of this engagement?

We worked with them from October 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was very in-depth. Excited provided a styling guide, a color scheme, and a complete design system. The Figma files were also very organized and detailed. Overall, they did everything really well.

How did Excited perform from a project management standpoint?

Excited’s team provided a timeline and delivered on time. We went $1,500 over budget because we added more stuff throughout the process.

We had two weekly meetings, one on Tuesday and one on Thursday. We talked about the designs they completed and which ones were next. Additionally, we constantly talked on Slack beyond the meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I worked with Oleksandra (Product Designer). She was very communicative and responsive.

What did you find most impressive about them?

Their website and portfolio were outstanding. They had an intro video about some of their work with previous clients, which we didn’t find with other companies. Also, their designs aligned with the iOS design system, which other agencies lacked.

Are there any areas they could improve?

No, I didn’t have any feedback. We had an excellent experience.

Do you have any advice for potential customers?

Provide some designs, a simple wireframe, or a mood board to guide them on what you’re trying to build. It’ll help save time and money and avoid too many revisions.

BACKGROUND

Please describe your company and your position there.

I am a top manager of a tourism e-commerce company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excited?

We wanted to redesign our website taking into consideration consumer behavior.

SOLUTION

How did you select this vendor?

I interviewed 5 vendors and decided on them.

Describe the project in detail and walk through the stages of the project.

R&D phase, to design and feedback phase. Finally, completion, but we'll likely circle back after implementation to do AB testing.

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are visually happy with the outcomes as a great starting point. We believe we will see increased conv rate from deployment, but with AB testing we'll know for sure.

How effective was the workflow between your team and theirs?

They were easy to work with and fun to talk to.

What did you find most impressive or unique about this company?

On-time and professional. No excuses. Always got the work done fast with high-quality outputs.

Are there any areas for improvement or something they could have done differently?

If they had in-house developers, it would have helped, but that is more of a "nice to have"