Can you share any information that demonstrates the impact that this project has had on your business?
The learning platform was launched successfully, satisfying the client’s needs and addressing the goals we set out for the Perpetual team. The platform is still up and running without the need for additional maintenance or support, which is a testament to Perpetual’s robust engineering practices.
The solution established and industry-first for co-parenting training: the ability to take learning sessions, make simple payments, and receive a custom watermarked certificate online from your home instead of having to travel to an in-person class. This increased convenience for the test-takers as well as the client Families First, resulting in several hours and dollars saved for all parties (on both the end-user side and my client's side).
How was project management arranged and how effective was it?
What stood out from a project management standpoint was their organized process: each task was well defined, prioritized, estimated and scheduled in the project management tool. Any blockers were marked on the task, and communicated with our team for quick resolution.
They held regular meetings and prepared documentation for project milestones. The team was also easily reachable for out-of-cycle communication and project needs.
What did you find most impressive about this company?
Perpetual is proactive, responsive, and have a versatile team to tackle the diverse needs of any tech project. They take into account overall dependencies for successful project delivery in addition to just doing the tasks assigned to them.
Very honest and upfront about roadblocks and always coming with solutions, not problems. Very easy to work with, project-managers highly competent and exude calm authority. Highly recommended.
Are there any areas for improvement?
Hardly any, at times more proactive communication from them would be helpful, but not a major issue at all.