What evidence can you share that demonstrates the impact of the engagement?
Crafton delivered above and beyond what we were expecting. They understood our vision and complied with our tight deadlines. We signed the contract in December and needed it delivered by—in time for an exhibition. This was the first of several European exhibitions and events, so it was crucial that the website was ready by then.
The initial responses from our clients have been positive. People have told us the site is quite pleasing and easy to navigate.
How did Crafton perform from a project management standpoint?
It was a seamless interaction, almost as if they were part of the company. This is quite rare in this market. We typically communicated via email, phone calls, and several meetings. The communication levels were exactly what we were expecting. I also had no complaints from my team.
What did you find most impressive about them?
They were exceptional. Crafton helped us save a lot of time and money, thanks to their quick understanding of our goals. They provided top service, managed our expectations well, and made us feel supported.
Are there any areas they could improve?
We can’t fault them in any way. The project was seamless from start to finish.
Do you have any advice for potential customers?
Crafton has an excellent portfolio and the pricing that goes with it. However, don’t always look at the cost. Instead, consider what a company can deliver and within your time frame. Clients need to weigh the benefits of having a solution delivered that is fit for purpose.