What was the scope of their involvement?
We mainly use Crafton for design, but sometimes we need them for frontend development. The platform was officially launched at the end of August last year, but it was not up-and-running 4 months prior. Crafton was involved in the first creation and launch of this custom platform.
We described to Crafton what the objective was of the specific service within the portal. The portal has many services, and each service has its own frontend or home page. Crafton designed the user interface, graphics, etc., on the main portal, as well as the various services within the portal. We tried to give them the idea behind each service, and then they provided us with different options on the look-and-feel and color scheme. They essentially gave us an overview of what the site, for each particular service, would look like.
Whenever we want to start a new project with them, a member of my staff will go to their online form and fill out our requirements. Afterwards, they work on the graphics and user interface, and sometimes, they just give us the designs and we use another vendor or our own developer for execution. Other times, they give us the designs, and then go ahead with implementation, as well as frontend development, to get it functional and working. They also created simple automated videos and other graphical elements.
What is the team dynamic?
I’m unsure of the composition of their team, or whether the resources were dedicated to our project. When we first contracted with them, they had about 10–15 employees.
How did you come to work with Crafton?
Our IT team and management went to a couple of countries, including India and Poland, because they had heard there were good design and development companies at a reasonable price. They met with 3–4 companies, and selected Crafton to work with going forward.
How much have you invested with Crafton?
We’ve invested between $80,000–$100,000 for the projects I’ve managed.
What is the status of this engagement?
The relationship started before I came on board, so I’m unsure when it started. We launched at the end of August 2016, but development started much earlier than that. We’re still actively working with them on other projects.