QubStudio

What evidence can you share that demonstrates the impact of the engagement?

We have heard positive feedback about the site. Together, we developed a couple of great services that are new to the site, and people love them. I have already received two letters from other organizations asking who created our site. We feel the site reflects our philosophy, the way we think, and they way we are at the university. It is simplistic, yet there is a lot of depth.

How did Qubstudio perform from a project management standpoint?

Qubstudio was great, and the project manager was great as well. The director was very involved throughout the whole process, and we are in touch with him regularly. Overall, the team responds very quickly and we can chat with them via Skype every day. They are able to fix any urgent issues or problems that may arise.

What did you find most impressive about them?

The designers have great taste, and they fulfill the customer’s needs. Their other strength is that they are very quick in responding, and communication has been great. They are very professional in their systematic approach to running the project.

Are there any areas they could improve?

There are always areas to improve for anyone. There is a demand in the market here in Ukraine for high-quality designers, and they should hire more designers and continue to grow their company.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

QubStudio’s work has helped us a lot, and has brought added value to our services. Our clients can receive everything in one package, from design to software implementation. There is no longer a need for them to look for other vendors besides us. This has increased customer satisfaction. In short, the partnership with QubStudio has led to an increased number of clients.

How did QubStudio perform from a project management standpoint?

Usually, the project management is done on our side. QubStudio has acted like an extension of our team, and worked with our project manager. There is still some management being done on their side, and we have been satisfied. There were no delays in response, and they’ve stuck to the timelines promised. They are good at making estimations for the work, and were always involved in the process. QubStudio holds ownership for everything, not just their own work.

They have used online collaboration tools for the entire distributed team. This allowed them to work effectively and keep us updated constantly. QubStudio can work very well as a geographically-distributed team.

What did you find most impressive about QubStudio?

Being creative. They’ve looked at things from different perspectives, and have been flexible in the solutions offered. QubStudio has listened to what the client needs, and they weren’t rigid in their approach, although they have led the process. We knew where everything was going, and what task was next in the UI/UX process, what we would be receiving at the end of the collaboration. Effective communication is one of their strengths.

Are there any areas QubStudio could improve?

There probably is something to mention, but it’s hard to think of it. I would improve the English level of some members, but this only applies to a part of the team, with whom I’ve worked. Their overall English isn’t bad, though.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The software being built will be used by staff, by management, and also by our clients, so we’ve consulted everyone involved in the whole process in order to ensure that it’s usable. Everyone loves it.

How did QubStudio perform from a project management standpoint?

They don’t project manage the software; another company handles the project management, so I can’t comment on them in this regard. But in the work that they do, in regard to the design of the user interfaces, QubStudio is very good.

What did you find most impressive about QubStudio?

They’re just great people. They work really quickly. They take comments on really well, so even if I don’t like something, they don’t take it personally. They always find solutions, even though sometimes doing so may be difficult. They always provide multiple variants in the designs so that we are able to choose, and that’s nice. It was never a matter of “Oh, do you like this,” and then that’s it. There’s always a choice of three or four different options. I’ve met them; I had to fly over to Ukraine to do so. Overall, they’re just really nice. You need to work with them.

Are there any areas QubStudio could improve?

Not really, to be honest. No, nothing that comes to the top of my head. If they were closer, it would be nicer, but you can’t have it all.

Could you share any statistics or metrics from this engagement?

We don't have statistics yet because of the timeline, but I'm sure I'll have them in four months. What I can say is that I'm extremely pleased with the work they've done, and I'm excited to roll it out.

How did QubStudio perform from a project management standpoint?

Our working model with them has us as the project manager. We control the amount of work that they do and what they are working on. I believe this to be the best possible model based on my experience.

What distinguishes QubStudio from other providers?

QubStudio has been a pleasure to work with. They are very responsive, professional, and on top of things. They definitely understand the United States culture of needing to get things done, and they go above and beyond. Their designer stays late without me asking her to, and I've been able to call them on the weekends when necessary. They have been extremely professional.

Is there anything QubStudio could have improved or done differently?

I don't know – that's a tricky question. I think they do really well with the things that they say they do. Obviously, everyone can improve at something. We're happy so I'm not going to put any comment. They do a great job. For what you pay, you're getting a lot.