Can you share any outcomes from the project that demonstrate progress or success?
Speaking about our public website, after we redesigned it, the bounce rate dropped from 70% to 40%. Successful conversions (paid orders) increased from 3% to 12%. We’re now the biggest and most popular ticketing solution service in Ukraine. Needless to say anything else!
How effective was the workflow between your team and theirs?
With all the time we spent together with Qubstudio, we got used to a very close collaboration. When our business needed extra urgency, Qubstudio found ways to accomplish them, sometimes they had to work long hours, but nothing stopped them from releasing designs in time. They also had effective design processes and it was easy to track the progress along the way.
What did you find most impressive about this company?
They were the only company who understood our quite complex product and they never lost that grip along with the project. Whether we came to their office or had online meetings, we always understood each other well enough. Qubstudio was able to make precise planning on executing my ideas and vision.
Are there any areas for improvement?
I can’t really answer this question, as our collaboration has been effective, and it still gives us great business results. They are real fans of what they do! Highly recommended design agency!