Qubstudio

BACKGROUND

Introduce your business and what you do there.

I’m creating a social networking company that has an app for users to discover what’s happening around them, connect with friends, and meet up in real life.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qubstudio?

We hired Qubstudio for their UI/UX design services. 

SOLUTION

What was the scope of their involvement?

Qubstudio initially worked on our UI/UX design project, providing us with wireframes for our app. During that time, they also helped us create informational architecture and user flows. These things helped our developers as they took designs from Figma, following diagrams as they developed the actual app. 

To elaborate, the team took what we already had and audited our app at the same time. We had roughly 150 screens ready — it was a huge project — and they audited every single screen. Then, they came up with suggestions and implemented them. In other words, they redid the entire app from start to finish. 

At present, we’re still working together for the app, and we’re trying to find a way to keep the engagement going. 

What is the team composition?

We’ve worked with around six members of their team, which consist of two designers, two business analysts, and two project managers. 

How did you come to work with Qubstudio?

I found Qubstudio via Clutch, and they presented themselves extremely well and thoroughly. They shared several use cases with us, and their services were fairly priced. Overall, they seemed to have a great experience relating to this project, so we hired them.

How much have you invested with them?

We’ve invested around $20,000.

What is the status of this engagement?

We started the project in August 2021, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since working with Qubstudio, we’ve raised around $300,000 on the prototype and designs we have.

Anecdotally, they’ve done an amazing job. It takes a lot for us to trust an offshore agency because everyone has horror stories about working with offshore developers and designers. However, we’ve taken a leap of faith with Qubstudio because they’ve provided real substance in their pitch. 

So far, they’ve delivered every single piece of their pitch, and I have nothing bad to say about them. In fact, I’d recommend them to anyone who’s looking for any design or branding help in the market. 

How did Qubstudio perform from a project management standpoint?

Qubstudio’s project management is perfect. We talk to them on a weekly basis, though we have our communication channel open via Slack; we send messages daily and do video chats once a week or as needed. Given this, they’ve been highly responsive and communicative. It’s easy to get a hold of them and schedule meetings, and the team is upfront and transparent with their fees and services — they don’t over-promise anything in terms of deliverables. 

Furthermore, despite the fact that Qubstudio is based in Ukraine, they speak and write good English. As a result, everything is clear and extremely comprehensive. For comparison, I’ve worked with other UI/UX designers in the past that are more expensive. Those firms have promised a lot only to completely under-deliver. By contrast, I’m over the moon with Qubstudio.

What did you find most impressive about them?

Qubstudio has everything we need, whether that be project managers, business analysts, designers, marketers, branding professionals, graphic artists, or other creatives. As a result, when we realize we need more services than we expect, we can use them and get everything done under one roof. 

This quality also results in a special kind of synergy between our teams. On top of that, they offer such services for a good price. The team is also on time, and they work diligently and efficiently. 

Are there any areas they could improve?

I wish they would come to work for me full-time. 

Do you have any advice for potential customers?

Talk to Qubstudio and compare what they deliver relative to other providers. Then, make an informed decision based on their merits. Trust that they’ll provide authentic work for you. 

BACKGROUND

Introduce your business and what you do there.

We’re an e-learning SaaS company based in New York and we provide assessment platforms to schools all around the world. I’m the project manager for an international implementation of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qubstudio?

We hired Qubstudio to help us redefine our visual brand and implement that on a new marketing website.

SOLUTION

What was the scope of their involvement?

Qubstudio’s major deliverables were a new logo, a branding style guide, and a set of creative assets that included color palettes, icons, banners, email signatures, business cards, presentation and social media post templates, and so on. 

Once those were accomplished, we then moved on to implementing our new brand on a marketing website. This involved exhaustive back-and-forth consulting on how the website should look, how many pages it should have, and what content it should contain. When those matters were settled, we provided all the written content following the agreed guidelines. Qubstudio designed and developed wireframes on Figma before building the site on Webflow and handing it over to us to independently manage.

What is the team composition?

There were around six people working with us. We had two different project managers, a design lead, a brand lead, a web designer and a lead developer.

How did you come to work with Qubstudio?

We found Qubstudio on Clutch. We consulted with a few other companies first but we liked their price range and portfolio best. We saw that their previous works looked fresh and new, so we got in touch with them.

How much have you invested with them?

We invested approximately $32,000.

What is the status of this engagement?

The project ran from March–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our internal stakeholders were more than happy with the results. Qubstudio delivered on time and within budget. We’re actually planning to use them again and let them have a look at the web portal for our product. 

How did Qubstudio perform from a project management standpoint?

They were fantastic. Sasha (Project Manager & Brand Strategist), in particular, was on top of everything and kept us on track if we needed to get something back to them. We mainly communicated through email and Google Hangouts.

They were really good in terms of branding. We saw that they were unafraid to push back on our suggestions and really tried to understand our opinions on certain ideas. We were confident with their designs because they were happy to defend their choices. It was a really good iterative process and we collaborated on Figma and Miro.

What did you find most impressive about them?

I was really impressed with Qubstudio’s brainstorming process and the brand identity that they came up with. We liked that they could back up their design choices; every detail and design element was well thought out and employed for a reason. 

In the instances that we were able to change their mind about the design, they were very understanding and willing to see things in a different light. They were very educative and able to keep all of the non-design-oriented people involved throughout the process. 

Are there any areas they could improve?

There were a couple of personnel changes throughout the project, but I wouldn’t really say there was an issue with it. Apart from some rescheduled meetings, everything was smooth-sailing. 

Do you have any advice for potential customers?

Qubstudio definitely has a distinct style, so if you’ve seen their profile and think that they can deliver what you’re looking for in a brand, then they’re a good choice.

BACKGROUND

Please describe your company and your position there.

I am a product manager for a domain registrar.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We had previously hired a design firm to build our new brand and we felt that the brand book could be used in a more modern way than we were using it up to that point. Since we were limited on design resources at the time we made this decision, we sought out a design firm that could help our vision come to life.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended Qub by a professional contact, after evaluating their work and getting an estimate for the project, we were happy to move forward.

Describe the project in detail and walk through the stages of the project.

We assigned them certain pages that needed to be redesigned and we gave them mood boards/personas from previous work we had done internally. They started by doing competitor research. Taking that research they built wireframes that took into account our personas and mood boards. With each phase we had weekly meetings to get buy-in from all the stakeholders. Finally, we moved into the concept phase where we tackled each page with iteration, each step getting closer to a final mock-up that would be eventually handed to our engineers to be built. The Qub team was always on time with their work, very professional, and responsive.

How many resources from the vendor's team worked with you, and what were their positions?

3 resources: a design/ux lead, a creative lead, and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have not yet released the new work to the public. However, internally, our stakeholders are happy with the work delivered.

How effective was the workflow between your team and theirs?

Very effective, they listened to our feedback and acted quickly on it.

What did you find most impressive or unique about this company?

They are professional, responsive, and reasonably priced for their work output.

Are there any areas for improvement or something they could have done differently?

Our engagement was limited to just UI work. I think they delivered on this aspect. If anything, the competitor research and brainstorming early on could have been a bit more comprehensive, but that may have delayed output and not produced any different result from where we landed.

BACKGROUND

Please describe your company and your position there.

VP of Digital Experience at Fintech bank in Middle East

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We had a roadmap of deliverables covering wide range of products and services, we hired Qubstudio to take lead on the user experience practice and embedded them within the organization to be part of the delivery team

SOLUTION

How did you select this vendor?

A combination of competencies, experience and costs. They were recommended by another agency that could not coup with demand.

Describe the project in detail and walk through the stages of the project.

From inception the team would conduct stake holder interviews, hold various sessions, prototype, get feedback and iterate, one signed off, the team will continue engagement with dev team till the feature is ready then engage for additional rounds of user testing and validation.

How many resources from the vendor's team worked with you, and what were their positions?

Three, Senior UI/UX designer, a UI/UX designer and a business analyst

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Most of the projects that Qubstudio are working on are currently in development as they just recently joined us, however we also recently received multiple awards for best digital banking experience in the region, this only reflects on the high standards we follow and we trust that with help of Qubstudio we will continue to reap the rewards.

How effective was the workflow between your team and theirs?

Even though we have different weekends, we have adjusted our work schedules to perfectly sync. The team is professional and communicates very well. They engage with various stakeholders from different backgrounds and experiences.

What did you find most impressive or unique about this company?

Their capability to bend and flex to meet business needs, they always impress and deliver top notice quality work even under extreme stress and pressured deadlines

Are there any areas for improvement or something they could have done differently?

Resources are very high in demand, so it’s difficult to deal with situations like scaling up for example, I believe it’s a challenge facing many agencies in Ukraine.

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer at Inventify, which is a swiss based software development company. We are building a scalable no code platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio, and what were your goals?

For a partner, which wanted to transform an existing business case into an ecosystem on our no-code platform, we had to redesign the current front end, and design new custom front-ends to be built.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Qubstudio through referral.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work consisted of developing user flows for a new front solution based on our no code platform and the redesign of the existing front-end. The user flows have been developed in close collaboration between Qubstudio, inventify and our partner. Based on the user flows, the new front end application was designed.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted mainly of of one Senior Designer, who was supported for a prolonged period of time by a Business analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first prototypes have been delivered within several weeks which allowed us for testing the future solution with clients and prospects and thus speeding up the projects. The detailed designs are of very high quality, allowing us to efficiently implement the new solution.

Describe their project management style, including communication tools and timeliness.

The collaboration was very good. I was always up to date on the progress and deliverables where met on time

What did you find most impressive or unique about this company?

Everyone at Qubstudio we collaborated with during the project knew what the project was about and everyone was focused on helping us to implement the best possible solution.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am responsible for the IT department in a SME company which is activ in the mobile business market (b2b)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

• Designs of the new platform
• Business-analysis
• Sparring partner for processes reviews

SOLUTION

How did you select this vendor and what were the deciding factors?

Qubstudio already worked with Invetyfy and was a recommendation

Describe the project in detail and walk through the stages of the project.

the goal of the project is to create a eco-system where business, partner and clients get conect for the use of mobile fleet management. The stages were:

1. Showstage: creating first designs and flows to get a feel how the product will look like
2. Production: the designs were created for all the processes in detail. Detailed discusions about how the workflow should work, as well as the basic for development
3. documentation on the flows, UX, Statuses, notification logics and much more by BA
4. last changes on designs for dev.

How many resources from the vendor's team worked with you, and what were their positions?

we worked with 2 people: a Designer and a Business-Analyst

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we are still within development. But the designs are clear and very helpful for ou dev.team. The documentation provided is very detailed and has covered the processes in full.

How effective was the workflow between your team and theirs?

good communication and regular synchs and updates twice a week

What did you find most impressive or unique about this company?

wide knowledge in ecom and website and a good sparing partner for new processes and product ideas

Are there any areas for improvement or something they could have done differently?

time management on the synch sessions.

BACKGROUND

Please describe your company and your position there.

I am the owner of My Ausome App which is an app based platform to celebrate, keep track of, and plan out goals and accomplishments for children with autism

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QubStudio?

We hired QubStudio to design all aspects of the app

SOLUTION

How did you select this vendor and what were the deciding factors?

We we referred by a friend who has worked witht he company prior.

Describe the project in detail and walk through the stages of the project.

We had an initial meeting to discuss the app, purpose of the app and all areas the app needed to meet to function. Next we met to go ovre the basic design and color scheme. All further meetings reviewed the designs and lay out of each screen.

How many resources from the vendor's team worked with you, and what were their positions?

Worked with just the design team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I cannot tell you how impressed I have been with the outcome of the design. The designers could not have met my vision more perfectly and all of the ideas they had to add things I never thought of was mind blowing.

How effective was the workflow between your team and theirs?

The project managers were extremely easy to work with, they were very attentive to emails and any changes that were requested.

What did you find most impressive or unique about this company?

The most impressive aspect was the ability of my vision to come to the screen. The team was extremely thorough of every detail of the app and how the flow of the app should be.

Are there any areas for improvement or something they could have done differently?

I have zero direction for anything different that could have been done. They exceeded my expectations.

BACKGROUND

Please describe your company and your position there.

I am the Product Manager at CEDAR CX Technologies, a small company helping enterprise-level companies with their Customer Communication Management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QubStudio?

CEDAR hired Qub Studios to review our current UX and then make suggestions for improvements. The scope was for Qub to diagnose only a small piece of the UX.

SOLUTION

How did you select this vendor and what were the deciding factors?

We investigated online companies and settled on Qub because of the right balance of cost and quality of work

Describe the project in detail and walk through the stages of the project.

• Qub found comparable companies that do similar work and did a benchmarking analysis.
• We gave Qub Studio a demo of our site.
• Qub did an Architectural Review of our site and UX process Fourth
• Qub provided commentary on our site and highlighted specific weak points in the Customer UX.
• Qub provided suggestions for improvements to our site, including detailed mockups.

How many resources from the vendor's team worked with you, and what were their positions?

3 main contacts - Project Manager, Business Analyst, UX Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In a short time, Qub provided us with excellent, detailed deliverables that we could take back to our executive leadership team. Our leadership was so impressed with the thoroughness of the work that we will likely re-commission Qub for more work.

How effective was the workflow between your team and theirs?

Seamless. They were on top of everything. Their communication was great.

What did you find most impressive or unique about this company?

Most impressive was their attention to detail and documentation of specific issues. They were on-point with most of their critiques.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and your position there.

I am the Head Of Innovation of a AnywhereWorks which provides Business Communication and Scheduling Solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QubStudio?

We were looking for a design studio who can help in Design project to help our ease customer onboarding experience.

SOLUTION

How did you select this vendor?

We were shortlisted few before we finalise QubStudio, We decided to go with QubStudio because of quality of portfolio , responsiveness .

Describe the project in detail and walk through the stages of the project.

The project scope we have given to them is to "Fill the gap in customers journey from Registration , subscription and Simplify Onboarding as well educate the value of the product'

How many resources from the vendor's team worked with you, and what were their positions?

We worked Project Manager and UX/UI designers directly

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with QubStudio work, they able to nail down the experience as we defined in our original Scope.

How effective was the workflow between your team and theirs?

Both Project Manager and UX/UI designer made our job easy, from the inception to end . We don't have worry about getting our self prepared for meeting. QubStudio team takes care of everything requires well before the meeting and share.

What did you find most impressive or unique about this company?

They're able to understand our complex business much faster than we expected. They're also able to provide more than one UX/UI approach .

Are there any areas for improvement or something they could have done differently?

All over they are great, the only place we felt they could have Challenged us in few places.