Qubstudio

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a startup working on fintech. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qubstudio?

We needed support to design a new model to develop our product.

SOLUTION

What was the scope of their involvement?

We offered a SaaS platform and wanted to develop a new model for our web application. Qubstudio took our platform's initial design, which wasn't official, and created a UI kit. The team then created our design according to product requirements using Figma.

What is the team composition?

We worked primarily with Lisa (Product Designer) and a UX designer. We also worked with a client manager, who performed reviews, and with another teammate. 

How did you come to work with Qubstudio?

I contacted Qubstudio after reading a recommendation about them.
How much have you invested with them?

We spent $20,000–$30,000 on this project.

What is the status of this engagement?

We engaged with Qubstudio from October 2023–February 2024. The team is working on adjustments and fixes, but the project is concluded.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were satisfied with the project's end results.

How did Qubstudio perform from a project management standpoint?

Qubstudio delivered the project on time, and there was a small delay when we requested more work. Overall, we were satisfied with Qubstudio's delivery time. We communicated via Google Meet and Slack.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Lisa and the UX designer were both great. They did a fantastic job and were very communicative.

What did you find most impressive about them?

Qubstudio was very professional and had strong communication skills. The team understood our requirements and did professional research.

Are there any areas they could improve?

Qubstudio could improve in adjusting their schedule. There was a time when the team was on vacation, and we didn't know about it. That was the only thing to improve.

Do you have any advice for future clients of theirs?

Qubstudio is great, and I recommend working with them.

BACKGROUND

Please describe your company and position.

I am the Director of Product of BluePallet

Describe what your company does in a single sentence.

BluePallet is an end-to-end chemical e-commerce platform, providing solutions for search, logistics, transactions, and everything in-between.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qubstudio to accomplish?

• Digital Product Design
• Branding
• Website Design

SOLUTION

How did you find Qubstudio?

Online Search

Why did you select Qubstudio over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Qubstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Based on our business objectives, user goals and pain points Qub helped us completely redesign four BluePallet platform and all of the underlying products and features. The key deliverables included: 

• user research
• stakeholder interviews
• UX/UI review and designs
• low fidelity wireframes
• UI screens
• user flows 
• information architecture
• web platform redesign and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of our redesigned platform : 

• we saw a 151% increase in DAU/MAU 
• 20% growth in number of users 
• we reached an all time high for time spent on app 
• we reduced the amount of time it takes for users to sign up and complete onboarding which was a point of friction for our users previously

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our design team's project management was truly outstanding. They consistently delivered all project items on time, showcasing remarkable punctuality and attention to detail in every aspect of their work. The team went above and beyond by making themselves readily available to address our needs and concerns, fostering a seamless and collaborative working relationship. 

Their responsiveness, coupled with a proactive approach to challenges, created a positive and efficient project environment. We are genuinely appreciative of their dedication, and their exceptional project management significantly contributed to the overall success of our project.

What was your primary form of communication with Qubstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's thoughtful design approach goes beyond expectations, making them the most impressive and invaluable asset within the company. Their collaborative spirit, responsiveness, and commitment to excellence truly stood out, making them an exceptional partner in achieving our goals.

Are there any areas for improvement or something Qubstudio could have done differently?

We have really enjoyed working with the team and look forward to continuing our partnership with them.

UPDATED REVIEW

This review was published on March 16, 2023.

Marketing Director, B2B Chemical Marketplace

Chemicals & Biotechnology

11-50 Employees

Austin, Texas, United States

$10,000 to $49,999

Jan 2023 - Ongoing

Project summary

Qubstudio has redesigned the website of a B2B chemical marketplace. They've worked on the site's graphic designs and content. 

Feedback summary

The project has been completed on time despite the tight deadline, thanks to Qubstudio. The team has taken great creative direction on the project, applying best practices in the process. They go above and beyond to satisfy the client's requirements, ultimately delivering great services.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of (a/an) Chemicals & Biotechnology

Describe what your company does in a single sentence.

B2b chemical marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qubstudio to accomplish?

• Website
• Graphic Design
• Content

SOLUTION

How did you find Qubstudio?

• Referral
• Other

Why did you select Qubstudio over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Qubstudio’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Qub for a redesign of our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completed the project on time with a tight deadline
• Took great creative direction
• Applied best practices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing Kate went above and beyond

What was your primary form of communication with Qubstudio?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

We used them for designing our web app.

Are there any areas for improvement or something Qubstudio could have done differently?

No they are amazing

STAR RATINGS

Overall rating: 5

Quality: 4.5

Cost: 4.5

Schedule: 4.5

Willing to refer: 4.5

Everyone is professional and amazing.

BACKGROUND

Please describe your company and position.

I am the Product Designer of a financial services company

Describe what your company does in a single sentence.

Financial Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qubstudio to accomplish?

• Redesign our app

SOLUTION

How did you find Qubstudio?

They reached out to us!

Why did you select Qubstudio over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Qubstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ux Research
• Information Architecture design
• Ui/Ux design
• adaptation of designs to Arabic
• documentation and hand over to tech team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The figma designs, the prototypes and meetings to discuss the same. Also the handover to the tech team and the turn around time for any queries from the tech team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, items were mostly delivered on time and if any delays happened, we were informed ahead of time. Our needs were always taken into consideration and they made sure to deliver them

What was your primary form of communication with Qubstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the number of women in the team, our company is also mostly women so we bonded on that. Also, the efficiency and the attitude to help us with whatever is required. Lastly, their ideas to improve not only the deliverables, but also new features that would improve the product.

Are there any areas for improvement or something Qubstudio could have done differently?

We had an issue about the invoicing and them sending us the reports, but that was improved as we progressed. Hence, there's not much to be improved!

BACKGROUND

Please describe your company and position.

I am an executive at a law firm.

Describe what your company does in a single sentence.

We are a law firm with a focus on franchising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qubstudio to accomplish?

• Improve the UX of our internal and client facing tracking and management system

SOLUTION

How did you find Qubstudio?

Referral

Why did you select Qubstudio over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Qubstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with our internal users to come up with a simpler way to display our data so it was more user friendly and accessible. Their screen shots and working designs were then programmed into our system. We hired them after not having a good experience with the last UX team. Our direction was for them to be creative and to push back on our designs to come up with something better, which they did.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The users love the design and it works.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They are transparent and detailed in letting us know each stop of the process, where they were and gave excellent estimates of the time each step would take. Whenever we have a question we get a very quick response.

What was your primary form of communication with Qubstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

They listened to our requirements and turned them into reality. Very creative, attentive and caring about the work. Smart, creative, good people. You can't ask for anything more than that.

Are there any areas for improvement or something Qubstudio could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Co-founder of Zade

Describe what your company does in a single sentence.

We are providing product development services for pre-seed and seed startups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qubstudio to accomplish?

• We engaged Qubstudio as our design partner for a project in the investment industry.

SOLUTION

How did you find Qubstudio?

• Online Search
• Referral
• Clutch Site

Why did you select Qubstudio over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Qubstudio’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor's work scope included the following steps and deliverables:

• Conducting audience research and benchmarking of similar and competitor products on local and global markets.
• User persona development, user story mapping, user stories, class diagrams, and acceptance criteria.
• Wireframes, UI design, conceptualization and prototyping.
• User story scenarios, glossary
• Continuous visual quality assurance before, during, and after development, including bug identification and testing.
• Project documentation, including software requirements specifications for the Investor Dashboard.

It's worth noting that with providing all the design documentation Qubstudio greatly simplified the work of our development team on the product, as all functional requirements of the product and their interactions were described.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of them was the successful design of the product ecosystem, which included the development of landing pages and graphic materials. The final deliverables included Figma screens, boards, and documentation, which were all completed to a high standard. These outcomes demonstrate that the vendor was able to meet the project requirements and deliver a quality product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process of our cooperation was very efficient. We communicated on a regular basis in slack and on email, time, scope and budget were always on track and transparent. The team was very proactive and eager to assist or suggest solutions to the tricky challenges.

What was your primary form of communication with Qubstudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team demonstrated remarkable flexibility and productivity, even when working under uncertain conditions. We were pleasantly surprised by their ability to quickly learn about complex products and take on the challenge of designing them to be both functional and visually appealing. Their proficiency in these areas was truly impressive.

Are there any areas for improvement or something Qubstudio could have done differently?

We are more than satisfied with our cooperation with Qubstudio. I note exceptional productivity, quality, and work speed with full-time involvement. The only thing I can recommend improving is task management at the stage of design support with part-time involvement. Ultimately, we highly recommend Qubstudio as a reliable design partner to handle the design challenge of any complexity.

BACKGROUND

Please describe your company and your position there.

I am the Staff Operations Manager at a global product development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We hired Qubstudio to augment our existing design team, which allowed us to take on more projects that we otherwise would not have had bandwidth to support.

SOLUTION

How did you select this vendor?

We tried working with a variety of vendors in the Design space. After the first round of projects, we noted Qubstudio's diligence & flexibility, and decided to prioritize working with them on additional projects.

Describe the project in detail and walk through the stages of the project.

The main projects that Qubstudio supported were under the same client, so having their support across multiple work steams helped with both consistency and communication. With guidance from our Product/Project Managers, User Researcher, and Design Lead, our Qubstudio designers were able to execute the clients' vision successfully.

How many resources from the vendor's team worked with you, and what were their positions?

Our teams integrated Qubstudio's designers directly into our projects. I worked with my Partnerships Coordinator and a Qubstudio Account Manager to manage contract logistics in the background.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to expand and extend the work for one of our biggest clients, thanks in large part to Qubstudio's design support.

How effective was the workflow between your team and theirs?

We integrated Qubstudio's designers into our team seamlessly. If ever there were issues with project fit, we escalated to our Qubstudio Account Manager and were able to pivot or find an alternative.

What did you find most impressive or unique about this company?

Their designers' ability to context switch and provide support on any project to which they were assigned was super helpful in making the most of their talents. Their diligence and commitment to effective communication make them great partners to work with.

Are there any areas for improvement or something they could have done differently?

Flexibility on engaging with designers on a part-time basis could be super helpful in managing support needs as they ebb & flow. More confidence in representing Design during both internal and client-facing meeting would also make their designers more versatile in terms of types of assignments for which we could engage them.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing at Ozone API, a self-funded fintech in the UK. We provide standards compliant open API technology for banks and financial institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We needed a fresh new brand for Ozone API that would work across all our online and offline touch points. We kept our name but wanted a completely new look that represents our brand, values and one that makes us stand out against our competitors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted three global agencies as part of a pitch process. The deciding factors included quality of work (portfolio), availability and timelines as well as the cost estimate. QubStudio's work was of an exceptionally high standard. We really love the work they have done in the past and with our brand and the timing worked well for our needs.

Describe the project in detail and walk through the stages of the project.

After a series of discovery meetings to align on the scope of work, we did a yes/no exercise to align on our preferred design aesthetics. It was a great way to streamline the design process. QS then delivered two concept designs and we all loved one route which we then rolled out. QubStudio were very accommodating to our requested edits and they turned around the work quickly and efficiently. We are thrilled with the outcome and cannot wait to launch our new brand once the new website is ready to go live!

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 4 contacts - 3 from Account and Project Management roles and one very talented designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We all clearly loved one of the first design concepts and rolled it out from there. We have been so impressed with this project that we are continuing to work with QubStudio on our new website design.

How effective was the workflow between your team and theirs?

With a dedicated Slack channel and video calls as needed, our communication was quick and efficient.

What did you find most impressive or unique about this company?

The high standard of design work, the professionalism and at a very competitive price point!

Are there any areas for improvement or something they could have done differently?

No not that I can think of.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Testing and QA company located in Luxembourg. We provide consulting, training and innovative solutions to help our customer meet their user expectations in terms of application quality.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We wanted a creative and efficient company to design for us the best UI and UX for our new solution called Q-Guard. Our goal was to seamlessly onboard our users to use an innovative solution with unusual but powerful concepts.

SOLUTION

How did you select this vendor?

We have been warmly recommended by one of our loyal customer.

Describe the project in detail and walk through the stages of the project.

First, we had severeal discussion with their team to make them understand what our product is about and what are his strengths and values for our users. Then, their team conducted intensive research, gathering industry reviews, user feedback, and relevant information on our competitors. Finally at the end of the discovery phase they produced extremely valuable deliverables such as User and Buying personas, navigation benchmarking, user interest, etc. After this discovery phase, we started the design phase (still ongoing) where all screen are being designed with attention to detail and user engagement in mind.

How many resources from the vendor's team worked with you, and what were their positions?

My team works directly with 2 of their UI/UX designers and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the deliverables from their team. The UI/UX serves as the foundation of the application we're now working to develop in-house. Their work perfectly reflects the vision we had at the start, helping us create an engaging and powerful application.

How effective was the workflow between your team and theirs?

Project manager and designers were easy to communicate with. They provided us frequent updates. We had only video calls and most of the feedback was during those calls. Everything was delivered on time with a high level of quality.

What did you find most impressive or unique about this company?

Their UI/UX skills literally blew me away. Not to mention how quickly and accurately they understood our product and the vision. They are the best I have met so far in their field.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

I am the CEO & Co-Founder at Datamin. We are a SaaS data observability solution for operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio, and what were your goals?

We needed to rebuild our brand, build a marketing website from scratch and design some additional marketing materials

SOLUTION

How did you select this vendor?

We found a company online after reading a recommendation in Linkedin

Describe the scope of their work in detail, including any steps and the final deliverables.

The process was simple and effective. Regular brainstorming/catch up sessions on a weekly basis and continuous conversations in Slack.

How many people from the vendor's team worked with you, and what were their positions?

5 people in total: 1 project manager, 1 brand designer, 1 website designer were involved most of the time. And in addition we interacted with 1 client partner and 1 partner engagement manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As the result we got a full branding package including the logo, fonts, styles, colours, presentations and additional design elements. In addition to that Qubstudio designed for us advertising booklets. As the 2nd step of the project they built and programmed the full marketing website including 5 templates for different pages.

Describe their project management style, including communication tools and timeliness.

The process was simple and effective. Regular brainstorming/catch up sessions on a weekly basis and continuous conversations in Slack.

What did you find most impressive or unique about this company?

Their professionalism, the level of quality and being on the frontline of the modern trends in design and branding. Everything was deliverable in the highest class.

Are there any areas for improvement or something they could have done differently?

Nothing special that comes to my mind

BACKGROUND

Please describe your company and your position there.

I am a Product Lead in our startup and also a co-founder. My job is to understand the underlying problems our customers are facing, scope and help prioritise the work we do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qubstudio?

We didn't have any design position in our company and the lack of this skill was hindering what we were trying to achieve. Qubstudio was given a handover from our previous design freelancer and their job was to take the project further based on user insight and our previous designers work.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were joining a startup conference Slush and had informal discussions with different companies. One company gave us a recommendation of Qubstudio. We visited the website and saw, that the quality of work of Qub looks very good. This is how we reached out to them to discuss further details.

I think the recommendation, their testimonials and project descriptions on the website added to the calls we had with the team was biggest factor. Also the pricing was very good.

Describe the project in detail and walk through the stages of the project.

We agreed a very flexible way to go with the project: we discussed the scope many times during the project and we wanted to get to the production and validate with real users in a low treshold. We started with discovery phase where we discussed the current problem space we are having.

We handed over our user insights and discussed those, and Qub asked a lot of questions of our current product and why it is how it is at the moment. Based on these discussions Qub made their suggestions to the first iteration of our new platform and we agreed, what we think is in the scope and what is not.

Based on these we created a wireframe to test with real users. We validated our issues with user insight, and we had approx 5-6 interviews and decided where to focus. Most of our users loved the filtering of lessons and pointed out different filtering options that they would use. Based on this insight we focused on a few views that we then took forward.

At the end of the project we got the final delivery files we agreed on, but the non-final versions where also shared to us on a low treshold so we could already start implementing some parts of it. The whole project with Qub lasted approx 7-8 weeks and by that time we also had many views already published and implemented by our tech team.

How many resources from the vendor's team worked with you, and what were their positions?

We had a team of three: A project manager, A business-analyst and a UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got what we were looking for: a very boldly iterated version of our platform that was validated with users and implemented on a low treshold to see it's effects. We don't yet know how it will affect our business but we are eagerly waiting for the business results! Our team was super happy to the end delivery files and the new, published version of the platform is such an improvement visually and usabilitywise compared to our old one.

How effective was the workflow between your team and theirs?

We liked the fact that we had dailies every day and we could discuss with the team members on Slack on a low treshold. We were super happy how flexible the team was on scoping the project. This was our first outsourced design project which was done remotely. We usually prefer having a freelancer onsite that is working with the team, but due to different circumstances we decided to test this approach.

For us it was not the easiest way to work and that is one reason why we decided not to continue right now: we needed some space to reflect how we use remote outsourced teams and where we should focus in our product next.

What did you find most impressive or unique about this company?

The Qub team was working on such demanding circumstances due to the war in Ukraine. We were stunned by how professional they were and how great quality they could deliver despite the horrible situation in their homeland. I think the warm atmosphere they have in the company was visible in how they were dealing with us as well.

Are there any areas for improvement or something they could have done differently?

I think the language barrier was sometimes a bit visible in our communication. At least this is something we needed to take into account when discussing with the team in english - do we use the same words for same phenomena and we need to visualise on low treshold to avoid misunderstandings. I think it wasn't a blocker for this project but something that might make things a bit slower or cause misunderstandings.