Designers who understand business.

Gold
VERIFIED

We started Slide UX to support the product teams and marketers who want to be sure their sites & mobile applications are useful, usable, good-looking, and optimized.

Our focus is on user interface design - iterative wireframing, rapid prototyping, and visual design - but we often begin a lot earlier, with generative user research, persona development, requirements definition, experience mapping, and information architecture. And we hang around to clean up the job with tasks like pattern library development, usability testing, conversion optimization, and marketing.

Perhaps most importantly, our clients love us. Nothing makes us happier than making life easier for the busy product managers and marketing teams we support.

Get in touch! We'd love to talk: [email protected]

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2012
Show all +
Austin, TX
headquarters
other locations
  • Boston, MA
    United States
  • San Diego, CA
    United States
  • Bend, OR
    United States

Portfolio

Key clients: 
AT&T, Sysco, UPS, Harvard, Indeed.com, The American Board of Radiology (ABR), Atlassian, Wayne Fueling Systems, SolarWinds, A Place For Mom, ICF Consulting, KindHealth, Planview, Nymity, Rooster Teeth, Actian, Spanning, VMware, Fathom, Tango Health, GB Sciences, Swivel.Work, Talent Guard, Ziften, CreditCards.com, Idera, Perillo Tours, Caregivers.com, RetailMeNot, Kapsch, HumanN, Forcepoint, TicketCity, Dimensional, JBL, SpareFoot, Motion Industries, HID Global, St. Ed's University.
Transforming Cannabinoid Science with GB Sciences Image

Transforming Cannabinoid Science with GB Sciences

THE CHALLENGE

GB Sciences’ rigor and innovation are unparalleled in the emerging industry of cannabinoid science. The bioceutical first broke convention as one of the first cannabis companies to go public.

As laws began to change around the United States, the company had to serve many masters - showcasing the promise of GB Science's leadership team to potential investors, keeping the science community informed of latest

innovations, delivering news about the sparkling new facility in development, and routing consumers to the retail brands it was affiliated with. WHAT WE DID

To tell their story, we delivered a full site redesign that shaped their sprawling legacy content into a crisp narrative. Through the process of site mapping, wireframing, visual design, and CMS development, we gave them a platform for keeping all audiences excited and informed as the company grows.

RESULTS

The public is now taking note. In 2018, the firm was named one of ten select cannabis companies in North America in a study by a leading investment banking firm in Canada. In March 2018, they announced plans to acquire NevadaPURE for $28M, which will add another 72,000 square feet of cultivation.

Bringing Order to the Board for The American Board of Radiology Image

Bringing Order to the Board for The American Board of Radiology

THE CHALLENGE

Board certification serves as the best measure of physician excellence. The content, data, and interactions that support decades of different radiological certifications and specialties are mind-boggling.

The ABR challenged us to create an experience in which candidates, diplomates, and other segments understood what they needed to do to stay certified.

WHAT WE DID

Our partnership with the ABR has

spanned years and departments. We first helped rearchitect their public site, and have since redesigned their logo and logged-in experience (MyABR). Most recently, we designed the new Online Longitudinal Assessments that radiologists will use to stay certified. We've conducted multiple rounds of user research including generative research and usability testing to ensure that our work meets diplomate's needs.

The audience is sophisticated and detail-oriented, but some of our big 'aha's from usability testing was simple. For example, we learned that radiologists prefer to review scans in dim lighting, so a light UI in the certification interface was jarring.

RESULTS

We've received positive feedback both from internal and external users about the new look & improved functionality.

The project's value is best quantified by the opportunity cost – time not spent supporting confused diplomates. The ABR intends to continue partnering with Slide UX for future UX & UI needs. 

Mobilizing Around Online Conversion with Capriza Image

Mobilizing Around Online Conversion with Capriza

THE CHALLENGE

Capriza hired Slide UX to strengthen their online presence and better communicate their product offering on desktop and mobile experiences.

WHAT WE DID

We conducted a competitive analysis, facilitated a working session with their team to uncover their true pitch, and architected new wireframe concepts to tell their story in a more compelling way.

Our design team introduced a fresh, modern look and feel

for the brand. Contextual photography now takes a back seat, and allows the site’s message and calls-to-action to guide the user.RESULTS

When the CMO moved on to another opportunity, he brought us along. We've continued to work with him and his new team.

Fresh Investments with SnapExit Image

Fresh Investments with SnapExit

To introduce this equity funding platform to the world, we conducted an online survey, developed personas, and explored three brand tile experiments to deliver an original visual identity and message strategy.

Polishing Up a Dusty Brand for a Maid Service Franchise Image

Polishing Up a Dusty Brand for a Maid Service Franchise

THE CHALLENGE

MoreHands Maid Service originated in Slide UX's home territory of Austin, TX. Known for its eye-catching cars clad with big white gloves on top and catchy radio jingles, the friendly family-owned business was quickly advancing into new regions of Texas. Without a defined identify, they found their brand splintering by region and channel. When a family is running a business together across thousands of miles,

differences in Pantone color should be the least of their worries.  WHAT WE DID

Through design iteration and rapid user surveys, we blended the best of their history with their vision for the future to create one visual ID for all markets and applications. Then, we applied that to a search- and conversion-optimized website which we designed and built to tell the MoreHands story better in all locales. The marketing site led into the checkout flow we designed in close partnership with founder Greg Norrell.

The designs even scaled to support the hyperlocalized needs of specific franchise advertising efforts.

RESULTS

Marcia Rasmussen, one of the partners behind the brand, describes Slide UX as, "A talented team focused on stellar results." Thanks, Marcia!

A Ticket to Internal Innovation with TicketCity Image

A Ticket to Internal Innovation with TicketCity

THE CHALLENGE

TicketCity has sophisticated internal technology that helps them keep ticket prices aligned with the ever-changing market. But the interface serving these features didn’t inspire their staff or investors. They called on Slide UX to “get rid of all the grey”, but we did a lot more!

WHAT WE DID

After interviewing TicketCity employees who were heavy users of the system, Slide UX determined the data that employees

really used – and why. We applied a 'slick' UI – their words – and added an usable mobile view so that buyers could monitor the data on the go. Frequent reviews with internal stakeholders clarified the use cases and contributed new ideas.RESULTS

Our redesign contributed both modern style and increased utility. Client lead, Chief Purchasing Officer Caroline Gibbs, said to Clutch.co, "They did an amazing job. The communication was spot-on. Every step of the way, I knew exactly what was happening." 

Mobile-Responsive Digs for the RoosterTeeth Community Image

Mobile-Responsive Digs for the RoosterTeeth Community

THE CHALLENGE

The local Austin gaming and entertainment community, RoosterTeeth, was in desperate need of a refresh. What had started as a garage pastime for its creators has snowballed into a burgeoning international community of young users who spent thousands of hours watching video and chatting with one another online.

WHAT WE DID

After interviewing actual members of the RoosterTeeth community to

understand usage patterns and pain points, our team crafted mobile-responsive wireframes and visual designs for the new site. We provided the HTML and CSS for a newly mobile-responsive site overhaul that left the team and community delighted.

RESULTS

The Twitter response to the redesign spoke for itself. Fans were thrilled that they could now enjoy the site from their mobile devices. And Sliders were pretty thrilled when they realized how famous the stakeholders for this project truly were amongst RoosterTeeth's huge, devoted fanbase.

Designing for Integrated Data with Actian Image

Designing for Integrated Data with Actian

THE CHALLENGE

Actian returned to Slide UX based on work we'd done for them pre-acquisition, when they were known as Pervasive Software. This time, the team sought to refresh three disparate, dated, and highly technical data integration and management systems.

WHAT WE DID

There was a lot to do, but the client team brought the subject matter expertise we needed to move quickly. Dev sprints defined at Actian helped us

determine our design priorities.

Through iterative wireframing, we were able to streamline and reduce complexity. After presenting 3 design concepts to establish the visual patterns, the visual designs brought a cohesive look and feel to the products.

To help define and streamline the brand for future projects, we provided a pattern library, detailing their fresh new design system.

Throughout the project, we paired closely with the on-site product manager for a constant flow of information around changing dev priorities and incoming user feedback. Next, Actian hired us to consolidate these existing products to provide one full-service platform.

RESULTS

After working with us, Actian saw the value of the discipline, and decided that they needed to hire their first full-time UX designer.

Projecting a Handsome Payoff with R2C Group Image

Projecting a Handsome Payoff with R2C Group

THE CHALLENGE

Ad Agency R2C Group built its reputation by using hard data to offer accountability and prove ROI on media spend. When they wanted to automate the reporting that showcases that data directly impacted clients, their president Jane Crisan suggested Slide UX, based on past experience working with founder Erin Young. The team from R2C asked us to design an analytics tool that balances power with ease-of-use.

WHAT WE
DID

We developed requirements through stakeholder interviews and user stories. Then we created wireframes, data visualizations, visual designs, and a style guide to create a complete campaign monitoring experience for devices big and small. Finally, we delivered custom FusionCharts code to ensure pixel rendering.

RESULTS

With the product Slide UX designed, account managers at R2C were able to build complex, stylized dashboards for each client. Each dashboard blended the client's specific goals with the sophistication and intricacy of the agency's media buying strategies.

Turning Meters to Metrics with Fathom Image

Turning Meters to Metrics with Fathom

THE CHALLENGE

Fathom applies modern data and business intelligence practices to power prosperous, customer-focused water utilities. To do that, they help customers normalize and derive insight from data from many different sources, ranging from real-time data transmission to manual reads of century-old meters.

WHAT WE DID

Slide UX advanced Fathom's mission with heuristic reviews of their current

software, wireframes, and visual designs for their next-gen release, and product mapping for their long term vision. We paired with an internal designer to ensure that the end consumer had a seamless experience when using the consumer mobile app.

The showpiece of our work was a high-fidelity rapid prototype using live, embedded data visualizations from Periscope, layered with rich interactions around a specific large municipality's use case.

RESULTS

Since our first engagement, CEO Jason Bethke has been a huge proponent of Slide UX, introducing us to new teammates as the company grows. In post-project feedback, VP of Product Mangagement Chris Zagorski wrote, "I found the Slide UX team to be positive, responsive, creative and interactive."

Enabling Better Benefit Selections with Tango Health Image

Enabling Better Benefit Selections with Tango Health

THE CHALLENGE

Making decisions around health care can be stressful – especially when users don’t understand their options. Tango Health's Decision Assist product is intended to make complicated benefit options easier for employees to understand, saving employers money in the process. New feature suggestions and feedback from end users offer continuous opportunity to enhance.

WHAT WE DID

Working with the Tango Health team,

we collaborated to improve the Tango Decision Assist™ tool for mobile and desktop.

Rounds of iterative redesign based on market feedback have included paring back extraneous information, while adding visual interest and consistency.

In the process, Slide UX generates multiple options for how feedback can be addressed and new features can be presented, sometimes creating interactive prototypes of the latest & greatest experience for sales or development purposes. 

RESULTS

Each year, Decision Assist gets better & better. We collaborate cyclically as the team collects new feedback and adds new features.

In post-project feedback, CTO Curt Beckmeier said, "I found the Slide UX team to be positive, responsive, creative and interactive."

Menu Design and Beyond with Sysco Image

Menu Design and Beyond with Sysco

THE CHALLENGE

Sysco Foods brought us an opportunity; their old Menu Design software offered vital features, but its usability lagged behind modern cloud software.

WHAT WE DID

Based on insights from SMEs and end users, Slide UX designed MySysco Marketing, the new product that helps menu consultants and customers design & optimize restaurant menus and marketing.

Research has been key; we needed to understand the

concerns of a restaurant operator. We used generative research to establish user stories and priorities. Once we drafted designs, we collaborated with Sysco experts and customers to determine whether our solution solved their needs. We worked closely with Sysco's systems and data teams to ensure that we made the best use of their massive dataset.

When development is complete for a feature, our team provides careful review. Conversations with users continue to stoke the backlog with opportunity.

RESULTS

Things are just really getting rolling for the product, which has began to catch on across parts of the Sysco business. As new groups of stakeholders see what we're working on, the opportunities and list of potential use cases grows.

Reviews

Sort by

UX Design of User Facing Software for Food Distributor

"They’ve really been a good partner."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2016 - Ongoing
Project summary: 

Slide UX designed a new UI/UX for a food distributor's menu services tool. Their team interviewed customers to understand product requirements before iteratively building the design. 

The Reviewer
 
10,000+ Employees
 
Austin, Texas
Marketing Executive, Food Distribution Company
 
Verified
The Review
Feedback summary: 

The new tool has received highly positive feedback. Slide UX's design impressed customers. Communicative and logical, Slide UX offered seamless project management and was always responsive. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing executive for a food distribution company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We were looking for a new UI for our menu services tool.

SOLUTION

What was the scope of their involvement?

At first, we were only going to do a UI change, but then we had to build it from the ground up because of internal challenges. They're very instrumental in the whole redevelopment process. It’s keeping us on track. They helped with the overall project, but they specifically were working on the whole user experience.

They interviewed many of the customers that use the tool and used their input in building the tool. After this, we kept iterating. They would design it. We’d build it, get more customer feedback, and integrate that into the project.

What is the team composition?

There are 4–6 people. There’s one key person and the others chime in when needed.

How did you come to work with Slide UX?

They were recommended to us. We did some due diligence. Out of the three companies I was looking at, they were highly rated based on feedback from previous customers.

How much have you invested with them?

We invested $250,000-$500,000.

What is the status of this engagement?

We started working together in May 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback is overwhelmingly positive. People are blown away and think the new tool is a game-changer.

How did Slide UX perform from a project management standpoint?

When we need them to be here, they come. We meet 2–3 times a week to review designs and do backlogs. It took us a while to get into a cadence, but it’s since been seamless.

What did you find most impressive about them?

I like their logical approach and the way they think through things that we probably wouldn’t have thought of.

Are there any areas they could improve?

They’ve really been a good partner. I can’t speak highly enough about them.

Do you have any advice for potential customers?

Be open-minded. You should establish meeting cadences upfront.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design for Data Analysis Firm

"The site presents us as an industry leader, rather than just a startup player, in our space."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2019
Project summary: 

Slide UX delivered web design services for a data analysis firm. After conducting stakeholder interviews and user research, the team delivered wireframes and on-page content organization designs.

The Reviewer
 
201-500 Employees
 
Vancouver, Canada
Sr. Director of Digital Strategy & Mktg., Data Analysis Firm
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the enhanced design and predict significant improvements among several key metrics. Excellent communication and personalized support were hallmarks of the engagement. Customers can expect a transparent, flexible, and collaborative partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a people analytics firm that focuses on business consulting. We partner with enterprises and mid-market companies across various different industries to help them make better decisions. We do most of our work through data storytelling. As long as our clients have data, we can help them derive results.

My role is senior director of web strategy and digital marketing. I oversee all of our online experiences, including our website, our advertising, our social profiles, and our other digital properties. Everything that has to do with our online presence falls under my purview.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

Our site design and overall UX felt too much like that of a startup. We wanted to update our messaging and flow to show that we’ve matured as a company. The goal was to have a website that’s more geared toward the majority market, rather than just early adopters.

One of the largest problems we had to deal with was cutting down our content and messaging. We’d used a ton of industry jargon and marketing-speak on the site, and many of our pages weren’t clear or concise. The page flow was also very limited. We had too many dead-end pages on our site.

SOLUTION

What was the scope of their involvement?

Slide UX started the project with stakeholder interviews and site research. Afterward, they moved into wireframing and high-level design work.

They focused on reducing the amount of content that we had on each page, as well as the overall flow of the site. For example, they gave us examples of bold, self-assured statements that communicated our message in a small chunk of text.

What is the team composition?

There were two core people assigned to the project. We had a main project manager who was also our principal UX researcher. She focused on keeping the project on task, scheduling and working on all of the interviews for the user research part of the engagement.

We had another individual who served in more of an administrative capacity. That person kept everything running on the backend.

How did you come to work with Slide UX?

I originally found Slide UX on Clutch several years ago. I engaged with them at my previous company for a site redesign, and I was pleased with the results there. I decided to bring them in for this project at my current company.

How much have you invested with them?

We’ve spent about $45,000.

What is the status of this engagement?

We started in earnest in May 2019, and the project wrapped up in August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site launched very recently, but we’re already looking at a variety of metrics. We’ve had to tailor our measurements because some pages are more geared towards having users complete an action, while other pages are purely for content. We’re predicting decreased bounce rates and more conversions.

From a qualitative standpoint, the feedback we’ve gotten has been immensely positive, both from internal teammates and external visitors. We’ve done testing with a few of our customers, and they’ve all expressed that the messaging is much more precise.

Overall, the website is more usable. The navigational elements and site architecture are much more in line with what users expect of a larger company. The site presents us as an industry leader, rather than just a startup player, in our space.

How did Slide UX perform from a project management standpoint?

They met every deadline. We set scheduling expectations early on, and they were very communicative and transparent. If there was ever a delay, it was usually because of our internal struggle to gather proper feedback from various teams. From an overall project flow and time management perspective, they did an excellent job.

What did you find most impressive about them?

They’re a smaller team, and this allows them to be agile and connect on a personal level. Other agencies will assign you an account executive and won’t give you access to the people doing the work. With Slide UX, we got to know their entire team. We valued that level of collaboration.

They were also willing to hop on a quick call or have a conversation over Slack, no matter the question or request. They were always very quick to respond.

Are there any areas they could improve?

We did experience some issues with invoicing. They had a new administrative person who wasn’t as familiar with the process and ended up invoicing us for the whole project all at once. That was more of an isolated incident, not an overall process issue or anything like that. It was fine in the end, we just had to address it with them.

Do you have any advice for potential customers?

Make sure your team is ready to provide inputs and rally around a set timeline. Slide will always deliver as long as you give them the feedback that they need. Their success is dependent on your willingness to provide time and resources.

If you’re on top of everything and willing to commit to the project, they’re going to deliver a fantastic result. If you’re slow to respond or can’t gather consensus feedback, it’s going to be a little bit more challenging for them.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Healthcare Organization

“After launching our new website, we've had about a 93% adoption rate.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April 2017 - Jan. 2019
Project summary: 

Slide UX helped develop a website for online assessment, including frontend design services.

The Reviewer
 
51-200 Employees
 
Tucson, Arizona
Blake Wescott
Business Architect, The American Board of Radiology
 
Verified
The Review
Feedback summary: 

Slide UX provided high-quality, user-friendly designs that significantly improved the organization's ability to meet the unique needs of a target audience. They took the time to understand client challenges in order to provide the best solutions and were very responsive throughout the process. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a business architect at The American Board of Radiology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We engaged Slide UX for web development services in order to help us make our website more user-friendly. We wanted to create an online application that made our maintenance of certification program easier for physicians, while meeting our requirements.

SOLUTION

What was the scope of their involvement?

We provided Slide UX with the project scope initially, but they also provided input on the overall architecture and design of our website. After we mapped out each page of the site and collaborated with their team on wireframes, they developed the site layout. UX, and individual sheets for each page.

What is the team composition? 

We worked with 3–5 people in total, including a project manager.

How did you come to work with Slide UX?

Our IT director at the time researched different UX firms online and eventually selected Slide UX. Although I wasn't involved in the selection process, I was extremely happy with the relationship overall.

What is the status of this engagement?

We worked with them on the most recent project from around April 2017–January 2019, but we plan to engage on them on different projects in the future. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After launching our new website to a major part of our users, we've had about a 93% adoption rate. The quality of their work, including user-friendly designs, has been great and the project has been been a huge success overall, helping us provide an easier solution for our physicians to maintain their credentials. 

How did Slide UX perform from a project management standpoint?

They were very accessible and responsive throughout the engagement, and flexible in providing solutions that met our unique needs. They went out of their way to figure out creative solutions and did a fantastic job overall. 

What did you find most impressive about them?

We're very happy with their willingness to take the time to understand our business model and unique challenges before helping us come up with solutions. 

Are there any areas they could improve?

I have nothing but positive things to say about our experience with them. I'm usually a very picky person, but they were solid partners throughout the project. 

Do you have any advice for potential customers?

Don't hesitate to work with them. They're not pushy, but able to provide a broad range of services. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Research for Technology Firm

"Our internal team was extremely happy with their research."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April - July 2019
Project summary: 

Slide UX conducted a large scale research study, including 25 user interviews, to inform the UX strategy for a large technology company.

The Reviewer
 
10,000+ Employees
 
Austin, Texas
Senior Manager, Technology Firm
 
Verified
The Review
Feedback summary: 

While still in the strategic phase, their work has been well-received. Slide UX’s expert team inspired confidence throughout the project by communicating clearly from the start. Their timeliness, organization, and responsiveness justified the investment and made them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm a senior marketing manager for a large technology firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We had existing UX research from our internal team, but we wanted to dig a bit deeper. We needed to hire an external resource to create research to give us additional insights into our users.

SOLUTION

What was the scope of their involvement? 

Slide UX started by meeting with us to do a deep dive into our existing UX research and user personas. Then they sourced 25 users that fit those personas for one-on-one interviews. Next, they created a comprehensive study and questionnaire to walk these users through the learnings. Finally, they compiled all their research and systematic learnings together and shared those back with our team. 

What is the team composition?

I primarily worked with an account manager, a strategist, and then the person who conducted the research. 

How did you come to work with Slide UX? 

They were an internal referral. Someone on the marketing team highly recommended them to me. 

What is the status of this engagement? 

The project took place between April–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Slide UX met with us in person for a workshop to help us think about how we can message the information across our digital properties. Our internal team was extremely happy with their research. Everyone came back from the workshop with glowing reviews. We're still in the strategic phase, and the research is helping us inform the new messaging. 

How did Slide UX perform from a project management standpoint? 

Their team was excellent. Project management was one of their greatest qualities. Slide UX was incredibly organized, always on time, and extremely responsive. We used Asana as a project management tracking tool. We also created a Slack channel and used email for administrative tasks. 

What did you find most impressive about them? 

Their organization and follow-through were incredible. Slide UX was so thorough and detailed in their research. They were a pleasure to work with. 

Are there any areas they could improve? 

No, nothing I can think of off the top of my head. 

Do you have any advice for potential customers? 

Stay engaged. Keep in the loop with them. Take in their learnings. You don't have to be super prescriptive, but don’t be afraid to ask for exactly what you need. They'll make sure to produce the outputs in a way that is valuable to your organization.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline and were incredibly communicative.
  • 5.0 Cost
    Value / within estimates
    Relative to other research agencies, they're extremely cost effective and reasonably priced.
  • 5.0 Quality
    Service & deliverables
    They exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I recommended them to someone this morning, and I'll continue to do so.

UX & UI for Data Virtualization Firm

“The human factor was an important piece, and working with them was extremely easy.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - June 2019
Project summary: 

Slide UX conducted user interviews to complete a feasibility analysis of user flows. Then, they redesigned the UX to transition platform modules from desktop to web-based software. They delivered using Zeplin.

The Reviewer
 
201-500 Employees
 
Palo Alto, California
Director of Product Management, Software Firm
 
Verified
The Review
Feedback summary: 

Although the product is still in development, the work garners superb user feedback. The friendly team delivered effective project management with weekly status updates and responsive communications. They adapted quickly to understand the technical specifications and produced high-quality results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product management at a software vendor for data management and integration. We have a single product, and this product has different modules. Some are more technically oriented for developers, and some are more business-friendly for end users. I coordinated the process of working with people from the development side to gather requirements, and then finding the right agency and explaining the scope of the project with them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We’re transitioning from desktop to web-based software, and we needed a UX agency to help us with that transition. 

SOLUTION

What was the scope of their involvement?

Slide UX worked on the two most important modules of our platform: the developer studio and a business catalog for business users. 

They did an initial feasibility analysis for one of the products. They helped us conduct interviews with existing users to see their pain points with user flows. They drafted the interview questions, and we made tweaks to cover all the technical aspects. They conducted the interviews and then prepared a summary presentation with video clips of users describing the pain points of the software along with recommendations to address them. Then, we went through a complete redesign of the UI to move from the existing standalone application to a web-based one and to modernize its look and feel.

We had a set of interviews at the beginning of the project and another one halfway through to show existing customers what we were working on and ensure that our existing customer base was understanding and happy with what we were doing.

For the design, we wanted to get an analysis of specific screens, which had to cover a variety of application elements. Slide UX also created a design guide for the basic components. We chose 12 screens for each application totaling 24 screens with the corresponding variations. They delivered notes, comments, and a style guide in Zeplin.

What is the team composition?

We worked with 5–6 people from their team, including a project coordinator, who focused on the overall relationship. We also had a project manager, who was present at every meeting and kept on top of everything. A graphic designer worked on screens and the style guide. The designer had an assistant who joined us for some of the meetings; I also worked with her directly. Two usability experts conducted the interviews and usability analysis, one for each application. 

How did you come to work with Slide UX?

We found them on Clutch, and they came up on the top three list in our research. We knew their name, and we also knew people who strongly recommended that we work with them, especially because they had worked with Slide UX on similar processes. When we talked to them, we could see they had a lot of relevant experience, which tipped the scales in their favor.

How much have you invested with them?

The initial estimation was $200,000–$250,000, but we came in below the estimate at $170,000–$180,000, which was nice. They were accurate with their estimations, but we were working on two applications, and some of the design elements and feasibility analysis were shared between the two, which reduced the individual work for each application significantly.

What is the status of this engagement?

We started working with Slide UX in November 2018 and wrapped up in June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided the design and the guidelines for it, and we’re currently working on development. The feedback so far has been excellent, but it’s still too early to gauge the impact on our business.

How did Slide UX perform from a project management standpoint?

They treated it like a proper project with follow-ups and milestones. We had a project file with all the dependencies between tasks, breakdowns, and task assignations. We touched base every 1–2 weeks to make sure we weren’t being delayed or had a critical problem. The project management was surprisingly good. 

They used Microsoft Project to share critical project files with us in PDF form. We used Asana for everyday communication and tracking tasks, and we had informal communication on Slack. They were open to having meetings with screen sharing anytime it was necessary. They provided a status update every week as a single-page PDF detailing how far we were into the project and how much had been spent of the time and budget. 

What did you find most impressive about them?

The communication was extremely fluid, and they were nice and helpful, especially in the beginning, when we didn’t know what to expect. They were open to all of our questions. The human factor was an important piece, and working with them was extremely easy. That’s always appreciated.

We liked the quality of the deliverables. It’s always an iteration, especially with a technical product, and it’s hard to capture the nuances of the interface, but we worked that out through several iterations, especially on the more complex screens. I explained the technical aspects of the product to their designers, and they were good at understanding them. 

Overall, we were happy with the human relationship and the results of the work, from the design to the look and feel, the process, the iterations, and how it all worked out.

Are there any areas they could improve?

They matched our expectations. The project was extremely technical, so we had to go back and forth more than expected in the beginning. Translating technical terms into laymen’s terms was a challenge, but they caught up quickly. Other than that, everything worked out smoothly. The personal relationship with them was fantastic. They were quick to respond any time we had a question.

Do you have any advice for future clients of theirs?

Clients should make sure the requirements are clear and understandable, including the use of illustrative videos. We did that, and we made the software available to them. That helped a lot, especially with the more complex parts of our software. Once the scenario was clear, translating our functionalities into particular screens was easy. They were also eager to start with design, but it was good to have the prep work and smooth the complexity.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We did a thorough analysis, and Slide UX came with a competitive price and had a much nicer portfolio than their competition.
  • 5.0 Quality
    Service & deliverables
    We were thrilled with the whole relationship.
  • 5.0 NPS
    Willing to refer

UI/UX for Mapping Solutions Company

"We appreciated how they interviewed, researched, and understood our needs before starting the design process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2019
Project summary: 

Slide UX supplied design consultation for a new pricing model. They provided mockups and effectively translated ideas into physical designs. The implementation of these designs was carried out independently.

The Reviewer
 
11-50 Employees
 
Austin, Texas
CTO, MapRight
 
Verified
The Review
Feedback summary: 

Slide UX delivered a comprehensive design and its successful implementation bodes well. The team displayed sound judgment in assessing the issue beforehand. Expertise, professionalism, and price-conscious solutions can all be found while engaging with this top-notch design firm.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of MapRight. We provide mapping solutions for farm, ranch, rural real estate, forestry, and other markets. We have a combined GIS (Geographic Information System) team that provides maps that we make available in a web format.

A standard user in those markets can come in and create an appealing map with annotations and different map layers, such as soil, hydro, and topo layers. Any small organization that might need to outsource GIS or mapping work can do so through our web-platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX ?

Internally, we had several conversations about rolling out new pricing. Our product is almost five years old, but we had never adjusted pricing, despite providing tremendous value with each release. Our goal was to think through a pricing strategy. We hired SlideUX to think through the challenges related to rolling out a new pricing scheme, as well as how we would go about actually designing and making that interface as appealing as possible.

SOLUTION

What was the scope of their involvement?

The process was pretty seamless. We have two paths that we’re concerned about. First, is the new user workflow, in which they sign up for a trial, they use it, and then we pitch them on one of our pricing plans. Second, is for existing users, who might want to upgrade to an unlimited plan.

They created some mockups, and we went back and forth on various calls to discuss those options. They provided all of their information through a development collaboration platform called Zeppelin, which was great for us because at the end of the day we weren’t interested in Slide UX doing any sort of development; we wanted to allow our team to take the work that was done and implement it within our system.

What is the team composition?

Megan (Senior Consultant, Slide UX) was our main interface as it relates to the project side of things. She helped keep things organized and handled a lot of the communication. Cat (Senior UX Designer, Slide UX) was our project lead, as it related to actually doing design. She was on every call and understood our challenges; bringing our ideas into the design was where she worked a lot of her magic.

How did you come to work with Slide UX?

We used another group in Austin, previously for a larger project, really centered around our mapping tools. We wanted to have a definitive scope around our pricing rollout, and we found Slide UX on Clutch.

Their reviews on Clutch had a main input into our decision-making process. The other factor that we evaluated was location. We wanted someone local, even though we never met their team face-to-face. We understand that this kind of work can happen anywhere but I think it was just nice to know if we needed to get together face-to-face, we could.

We reached out to them, had a few calls to explain the scope to them, and they provided a proposal. Then, we kicked off the project and had an information gathering call.

How much have you invested with them?

It was a $25,000–$30,000 project.

What is the status of this engagement?

The work started in January 2019 and wrapped up in April 2019.

Some of that time was spent trying to figure out where we could best fit this design period in amongst our other competing priorities. Slide UX was definitely finished with this project before April.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re about one week away from deploying the design, and we’ve been doing tests.

Obviously, there’s a lot of challenges that they helped us think through, such as a flexible plan of having an easy way of billing a customer by scaling up or down. In terms of design, Slide UX did a great job in helping think through issues like that, but from with implementation, there was more work to tie that design into a billing system. They did a great job, and from a testing standpoint, things have gone well so far.  

How did Slide UX perform from a project management standpoint?

They were great from a collaboration standpoint. We were able to reach out to them with questions or feedback, and they’re very responsive. The ball was in our court more than it was in theirs. We have other priorities we’re working on, so from my point of view, they were very quick to respond to various tasks in question.

What did you find most impressive about them?

I’ve worked with a lot of designers over the years. Slide UX’s design and expertise was great, of course, but where they really came through for us was in understanding the problem and what we’re trying to solve. We appreciated how they interviewed, researched, and understood our needs before starting the design process. That’s where they really shine.

Are there any areas they could improve?

No, there’s nothing that comes to mind. We would definitely work with them again.

Do you have any advice for potential customers?

We put a lot of thought into this process and spent well over a year talking about it. We put together a document outlining all of our challenges; we found that the more information you can provide to Slide UX, the better armed you’re going to be when you go into the project.

Based on the amount of research, conversations with customers, and internal discussion we had, we allowed SlideUX to understand the problem. The fact that we didn’t go over budget is a testament to SlideUX, but also the pre-work we had done to establish the problem we were trying to solve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They came in under budget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & Design for Higher Education Firm Website

"Slide UX’s cross-industry experience and reliability have made them a trusted vendor for future projects."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - June 2018
Project summary: 

Slide UX led a usability study to assess a higher ed firm's website. After conducting user interviews and creating wireframes for a new homepage, their role expanded to consulting services for a site update project.

The Reviewer
 
501-1000 Employees
 
Austin, Texas
VP Marketing & Communications, Higher Ed Firm
 
Verified
The Review
Feedback summary: 

The updated site has seen a boost in engagement, conversions, and transaction efficiency. Slide UX provided high-quality feedback and technical expertise, meeting all deadlines and budgets. Consistent communication, openness to feedback, and in-depth knowledge made for a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice-president for marketing and communications at a higher education firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We engaged Slide UX to provide usability insights into our website and how we help prospective students and their parents navigate the college search process. The project expanded into a longer engagement where we updated the site while Slide UX provided consulting services.

SOLUTION

What was the scope of their involvement?

Slide UX first helped us organize the usability study. We set up direct user interviews with parents and students; their team remotely conducted every interview for us and summarized the information collected. They also created wireframes for a new homepage. Slide UX gave us several options to consider and iterated those versions until they landed on something that matched our vision and met our needs.

The results of the study led to a larger website update project. Slide UX served in a consulting capacity throughout the development process, making sure we continued to iterate based on user feedback from the initial usability study. They helped us navigate the balance between providing information and encouraging site visitors to transact with us using calls-to-action.

What is the team composition?

We worked with their principals, account management, and UI/UX designers.

How did you come to work with Slide UX?

I had worked with Erin (Founder & Principal Consultant, Slide UX) and other team members at Slide UX in the past, so I was familiar with their firm before starting this project.

How much have you invested with them?

We spent $40,000.

What is the status of this engagement?

We worked together from March–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has seen more engagement with its web content, more conversions from site visitors, and more efficient transactions. Slide UX has helped us increase the right behavior among the site’s core users.

How did Slide UX perform from a project management standpoint?

Slide UX managed our expectations, kept us up-to-date on the project’s status, and measured the budget burn rate, which was helpful to understand our progress. They ran a predictable workflow, meeting all deadlines and delivering to expectations. We used Zeplin to navigate proposed design changes and Basecamp to streamline communication. We’ve even taken their methods and applied them elsewhere in our own teams and working with others.

What did you find most impressive about them?

Slide UX’s cross-industry experience and reliability have made them a trusted vendor for future projects. They were knowledgeable and enjoyable to work with from start to finish.

Are there any areas they could improve?

No, we didn’t run into any problems throughout the collaboration.

Any advice for potential customers?

New clients should try to be as open and direct as possible throughout an engagement with Slide UX. We had candid conversations with them about which wireframe iterations worked best for us, and they were responsive from start to finish.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Investing in Slide UX’s competitive skill set brought us high-quality results in our project.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have recommended Slide UX to others.

UX Design for Project Management Interface

"Slide UX handled the third-party client relationship from their side extremely smoothly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2017 - Oct. 2018
Project summary: 

Slide UX executed several UX projects for a specialty service provider’s clients. In one case, they improved an iPad app and linked web portal’s UI. The team defined the colors, navigation, and look and feel.

The Reviewer
 
51-200 Employees
 
Lexington, Kentucky
Director of Project Delivery, Software Development Firm
 
Verified
The Review
Feedback summary: 

The streamlined interface cut user onboarding and processing time within the app significantly. Slide UX delivered high-quality UI/UX designs within time and budget constraints. They managed a productive workflow thanks to their frequent status updates, honesty, and collaborative approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director of project delivery for a services provider in the oil and gas pipeline industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We engaged Slide UX for several third-party clients’ projects. One involved improving the user interface of an iOS application and its associated web portal.

SOLUTION

What was the scope of their involvement?

We had a piece of software that helps with project management of large-scale construction projects. It allows users to create daily reports in the field, digitizing a paper process. These daily reports can distill into weekly and monthly reports. A web portal displays these reports in a dashboard that also show graphic interfaces of the progress done within a time period.

Slide UX redesigned the software’s user interface on iPads. They made it more accessible and streamlined for users. The team also helped modernize the dashboard tool. They helped us pick colors, lay out the navigation, and determine the overall look and feel.

What is the team composition?

Erin (Founder & Principal Consultant, Slide UX) and Brant (Founder & Principal Consultant, Slide UX) served as team leads over the various projects. Another team member took notes at meetings and sent out overviews of decisions made, technical aspects discussed, and tasks to do for the upcoming week.

How did you come to work with Slide UX?

My former manager brought Slide UX into our company. I was not involved in the decision-making process.

How much have you invested with them?

We started working together in early 2017. We wrapped up our most recent project with Slide UX in October 2018.

What is the status of this engagement?

We spent between $100,000–$200,000 in total.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Slide UX significantly reduced how long it takes to teach a user how to use the app and to go through essential processes. Some processes that previously took 50–60 clicks now take 10–15 clicks.

How did Slide UX perform from a project management standpoint?

The team was excellent at reporting on budget and time spent every week. Their constant status updates allowed for transparency from start to finish. We used Basecamp for communication, Zeplin to convey technical details to our development team, and InVision to mark up and storyboard user interfaces.

What did you find most impressive about them?

Our clients were often directly involved in our projects with Slide UX; they attended meetings and were looped in on decision-making processes. Slide UX handled the third-party client relationship from their side extremely smoothly. They excelled at managing client expectations about what’s possible within a given timeframe and budget. They also regularly met those time and budget constraints very closely.

Are there any areas they could improve?

Some clients in the past have balked at the cost of an in-person onboarding meeting. Slide UX could offer the option to kick off a project remotely. However, as someone who does freelance work myself, I understand the value of having that initial part be face-to-face. We’re otherwise thrilled with their work.

Any advice for potential customers?

Make sure you know exactly what you’re looking so that Slide UX can manage your expectations and deliver an outcome that satisfies you. Having a well-defined scope and end product reliably leads to successful engagements with Slide UX.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Their prices were on the high side, but the team excelled in their areas of expertise.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX for Protein Trading Software

“Slide UX remained on track from beginning to end and they provided a speedy delivery.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep - Oct. 2018
Project summary: 

Slide UX performed a full usability audit on an existing app and provided several solutions and recommendations.

The Reviewer
 
11-50 Employees
 
Austin, Texas
VP, Product Management, Technology Firm
 
Verified
The Review
Feedback summary: 

After implementing the changes suggested by the Slide UX team, the feedback from users applauded the improved function and look of the app. The team’s work met all expectations and helped strengthen the system. Their consistency and speed made for a quick, stable engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of product management for a technology firm. We’re a protein trading company moving into the technology field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We’re creating an automated trading platform and didn’t have enough in-house resources or experience to improve our product. We needed help performing a usability audit on our app to make it better for users.

SOLUTION

What was the scope of their involvement?

We began the project by briefing Slide UX on our needs and gave them a beginner-level training process. From there, they performed an audit and scored our app. They gave us multiple recommendations for improvement. Their team suggested we change our color contrast, standardize our format, and update our naming conventions to be more consistent. Overall, they helped us identify our gaps and find solutions.

What is the team composition?

Our first interaction was with the CEO, who then introduced us to the rest of the team. We had two primary contacts and two additional teammates for support. They provided a billing lead and project lead who kept us on track. We also worked with a lead auditor and a secondary auditor who we worked with daily.

How did you come to work with Slide UX?

We sent out an RFP to five companies, not initially including Slide UX. After reading an article that mentioned their company, I was attracted to the local, smaller feel of their team. We extended an RFP to Slide UX, and they were the best option regarding scheduling, cost, and previous experience.

How much have you invested in them?

We spent between $10,000–$50,000 on the project.

What is the status of this engagement?

We worked together from September–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Slide UX team provided the exact results we wanted—their recommendations were great and we are currently implementing them. Our users reported the app is easier to use, more consistent and better overall. We’re satisfied with the work they produced, and they did a great job staying on task.

How did Slide UX perform from a project management standpoint?

We were kept fully informed throughout the project and were copied on all information in Slide UX’s project management tool. Documents and messages were easy to transfer between teams and there was never confusion around the status of the project. Communication over the phone was minimal because of how effectively Slide UX managed the project through their tool.

What did you find most impressive about them?

Slide UX stayed on track from beginning to end and they offered a speedy delivery. The timelines were adhered to and the team kept a consistent pace.

Are there any areas they could improve?

It could have been better if we met their entire team at the beginning of the project or during the initial calls. However, Slide UX hit the mark with their audit and did everything we asked for. For their benefit, they should be more visible in their market so more customers locate them.

Do you have any advice for potential customers?

It’s worth trying to get to know all the teammates as early in the process as possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for a Criminal Justice Software

"Slide UX is a firm that cares about every detail."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug.- Oct. 2018
Project summary: 

Slide UX designed the UI for a mobile and portal component of a rehabilitation and behavioral change platform. Their team designed wireframes and screen templates for both applications.

The Reviewer
James Newman
VP of Sales & Marketing, cFive Solutions
 
Verified
The Review
Feedback summary: 

Slide UX’s designs have received positive feedback from current and likely users. Their team was readily accessible and provided constant updates. Their dedication to understanding the target audience and use of the platform was a notable strength. Customers can expect a collaborative relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Sales & Marketing at cFive Solutions, a company that provides software for the criminal justice space. We specifically work with supervision agencies that oversee probation parole and community corrections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Slide UX?

We were developing a new behavior change and rehabilitation platform for offenders and officers in the field. We wanted to address the UI of the mobile and officer portal components.

SOLUTION

What was the scope of their involvement?

We engaged Slide UX to develop the UI for both components. Their team went through numerous sessions to better understand the personas using the app and other essential information. After mapping that out, they put together the wireframe, designs, and flows of the screens for both applications. The next phase of the project is on hold until we’re up to speed and finished implementing all the features from this phase.

What is the team composition?

We worked with Erin (Founder & UX Architect, Slide UX), Cat (Senior Producer & UI Designer, Slide UX), and Lindsay (UX Designer, Slide UX). Erin worked through the contractual portion, and Cat focused on the mobile app whereas Lindsay concentrated on the portal.

How did you come to work with Slide UX?

We found them through Clutch. We interview about 20 agencies and found the company list on Clutch. In companies my marketing manager interviewed, we found discrepancies in what they wanted to do and how they wanted to do it. When we engaged with Slide UX, we were comfortable with their approach and how they were as a company.

How much have you invested with them?

We’ve invested about $60,000 so far.

What is the status of this engagement?

We worked with Slide UX between August–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still implementing the developments. I’ve shown the screens to potential and existing customers, and they are excited about the changes. Slide UX is a firm that cares about every detail. Their team looks for any opportunity to engage the user. There’s a dramatic difference between the old and new screens.

How did Slide UX perform from a project management standpoint?

Slide UX followed through on every aspect of the project. They were on time and budget. I couldn’t ask for more than that. We received weekly reports. Every Tuesday morning, there was a report in my mailbox. We shifted plans, and their team was able to adapt quickly and update the project. Working with their team was easy. They accomplished everything they set out to.

We had weekly meetings to go over the status of the project. Everything was done remotely. We used Zoom to engage where we were able to see screens and have audio. We used Asana for all communication and collaboration. They uploaded everything to Zeppelin where we could see how the displays were built and their thought process throughout.

What did you find most impressive about them?

Their understanding and dedication to every inch of our project were impressive. We didn’t build this application for the average person; someone under court order is using it. Their team presented work that they felt fit our clientele. They also were innovative in bringing conversational English to our UI. It was specifically for the mobile component and changed the output of what our team did. Slide UX embraced and adapted to what we laid out for them. Our target audiences could be anyone from the age of 10 to 65, or someone will little to no computer experience. They were able to take everything in stride and work accordingly.

Are there any areas they could improve?

It’s interesting because companies hope never to have issues, and in this case, I’d have to say we had no problems. Looking at this project from a practical standpoint, their team understood the audience better than an everyday programmer. Slide UX got up to speed fast and hit the nail on the head.

Any advice for potential customers?

We received a wide degree of proposals from companies during the experience, but no deliverables. In these cases, tie-down deliverables and resources. When negotiating our contact with Slide UX, we looked for specific resources and identified needs when talking to Erin and her team. This project was successful because of the collaborative approach Slide UX displayed. They worked with our team during sessions and explained their reasoning for cost and other insights.

4.5
Overall Score There were things we did that we would do differently and there were things we expected Slide UX to do differently.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Their team mostly met timelines, but there were miscommunications on both ends that impacted the schedule.
  • 5.0 Cost
    Value / within estimates
    Their expenses compared to the competition was far better, and their cost-benefit was much higher as well.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have, and will continue.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Texas
ID
801824399
Date of Formation
Jul 30, 2013
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Oct 2, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
34
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
October 7, 2019