Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Metrics can be hard to judge at times. One of the sites that Nolte worked on won an award. It was made for The National Philanthropic Trust, and it received a lot of traction and visits.
Nolte has typically worked on corporate sites for us, though. I don’t have exact metrics for them.
How did Nolte perform from a project management standpoint?
I’m not on the frontline, but I know that Nolte has made recommendations for us to deliver some things for them using certain software. In terms of project management in general, Nolte has been exceptional. The attention to detail and responsiveness were unmatched with any of the other partners we’ve used in the past.
What did you find most impressive about Nolte?
We have worked with a freelancer in the past. Even though the price was lower, we didn’t get the team support and attention to detail that Nolte can bring. It behooves us that we can bring in a group like theirs, and have them perform to our standards.
They have a strong and tested process, and they follow it. Nolte keeps timelines, and their communication channels are always available. We haven’t hit any bumps, and they genuinely want to do great work. Nolte’s philosophy is very much like ours, and, whether it’s technological or creative, the service is equally good. We could have great technology talent at our disposal, but, without the attention to detail of the QC team, and without client-facing skills, we can’t make it, especially in New York.
Are there any areas Nolte could improve?
I can’t think of any. The reports I’ve gotten from my team have talked about how great and easy it is to work with Nolte. Clients who are using their WordPress sites and have been trained by Nolte’s team have thanked us for making their lives easier. Nolte is making us look good.