Spaceberry Studio

Please describe your company and your position there.

I am the founder of Option Tracker.

For what projects/services did your company hire Spaceberry Studio?

Spaceberry was hired to look at the UX / UI of the website and recommend improvements as well as apply a consistent and improved style to the site.

How did you select this vendor?

We posted the job to several job boards, and received over 500 responses. We shortlisted by the businesses that had a good portfolio and reviews online and eventually went with Spaceberry since their work was well aligned.

Describe the project in detail and walk through the stages of the project.

We met on Zoom and discussed the project and the motivations. Spaceberry brought their project managers to the meeting and we discussed scope, timeline and cost. Responses were quick and easy to manage. We agreed a priority and started to work through it. They would send me content to review weekly. However, in parallel I was able to see the work and ideas progressing in Figma which was great. I left comments and they replied. Very few changes were needed as the work was high quality. We agreed a second phase of the work and that has now been delivered. The final stage was for my to implement their designs into the product. Their work was set up in a way that made it easy for me to copy across styles, etc. We're about 98% of the way through implementation now and customer feedback has been super positive.

How many resources from the vendor's team worked with you, and what were their positions?

4. Design director, project manager, relationship manager, designer

Can you share any outcomes from the project that demonstrate progress or success?

Deliverables are high quality and the project was a success.

How effective was the workflow between your team and theirs?

Great communication. Never felt out of touch.

What did you find most impressive or unique about this company?

They clearly spent a lot of time thinking about the solution and discussing different approaches.

Are there any areas for improvement or something they could have done differently?

I would have liked to have more calls with the designer to discuss ideas.

Please describe your company and your position there.

I am the product owner on the project.

For what projects/services did your company hire Spaceberry Studio?

We hired them for their design and ui/ux expertise.

How did you select this vendor?

We have seen their work and worked with them on previous projects. The high quality of their work and their responsive, professional, and knowledgable team is a pleasure to work with.

Describe the project in detail and walk through the stages of the project.

The client had conducted considerable research and had a business plan in place. Our team collected requirements and scoped out the project. We asked Spaceberry to step in when scoping was finalized and approved to start the design. In addition to the scope, our team put together a competitive analysis, target market analysis, and user persona research - all of which we feel Spaceberry did a great job of reviewing and analyzing.

How many resources from the vendor's team worked with you, and what were their positions?

For most of the project we worked directly with two people, a project manager and a designer.

Can you share any outcomes from the project that demonstrate progress or success?

Yes, the design work was delivered according to our timeline. The client is very happy with their work and attention to detail. We have commenced development on the project and the thorough level of designs Spaceberry provided, makes it easy for the developers to work with their design.

How effective was the workflow between your team and theirs?

It was great. For most of the project we provided feedback via Figma comments, but when larger deliverables or discussions were had we would have meetings.

What did you find most impressive or unique about this company?

The level of talent and thought they put into the work. The design decisions they make are done for a reason, not just because. We trust them completely for our design and UI/UX needs.

Are there any areas for improvement or something they could have done differently?

Honestly, I can't think of anything. They are very flexible, we worked with them on a few projects with different types of clients - some hands-on, some hands-off and they seem to work well with both. So I have nothing but praise to offer :)

Please describe your company and your position there.

I am the CRO and head of design, marketing, and advertising

For what projects/services did your company hire Spaceberry Studio?

Spaceberry is amazing. I have worked with them for many years and am continually impressed by their level of service, quality of design, and just all-around fun team to work with! I am grateful to be working with them on this website design project and can't wait to continue working with them on the next project and whatever else the future may hold.

How did you select this vendor?

I have worked with Spaceberry in the past and it was a no-brainer to ask to work with them again on this project.

Describe the project in detail and walk through the stages of the project.

They helped conduct thorough discovery on our use case and then promptly implemented a design that was relevant to our target audience.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3-5 members of the team intermittently in order to ensure a successful completion of our project.

Can you share any outcomes from the project that demonstrate progress or success?

Our website has immediately experienced an uptick in visitation and the quality of leads. For the first time, visitors to our site really understood what it is that we did and how we could add value to their organizations. It was the effective designs of Sapceberry that allowed this to happen.

How effective was the workflow between your team and theirs?

Working with Spaceberry is so easy. It feels as if they are a part of the team. Interacting with them is seamless.

What did you find most impressive or unique about this company?

The designs are custom and unique. They are relevant to our business, match our brand, and ultimately reach and positively influence our target customer.

Are there any areas for improvement or something they could have done differently?

Not at all--Spaceberry rocks.

Please describe your company and your position there.

I am a co-founder and CEO of PickLang, an AI-based startup in the niche of Education.

For what projects/services did your company hire Spaceberry Studio?

We hired Spaceberry Studio to provide us with UI/UX design services for our Mobile Application called PickLang.

How did you select this vendor?

In late 2020, we approached the Spaceberry team with the request to create UI/UX for the main screen of our future mobile app. This task evolved into a long-term collaboration between our teams in which Spaceberry covered the UI/UX design services.

Describe the project in detail and walk through the stages of the project.

The project is an AI-based mobile application in which we combine the latest AI technologies and the process of learning English based on what our users see. Our state-of-the-art neural network will learn from the users' feedback to provide them the best English learning experience.

How many resources from the vendor's team worked with you, and what were their positions?

We were working with Spaceberry's project manager and a UX/UI specialist.

Can you share any outcomes from the project that demonstrate progress or success?

As we're currently in the stage of fundraising, I can't share any specific data, but our progress is ongoing with our successfully-launched application that is undergoing constant updates.

How effective was the workflow between your team and theirs?

The development team and design team were initially working by weekly sprints on the project, which later turned to work upon request.

What did you find most impressive or unique about this company?

One of the most important things was Spaceberry Studio worked as a product-driven team. Their suggestions and experience were helpful to us throughout the collaboration.

Are there any areas for improvement or something they could have done differently?

We are an agile team and we need more space for design iterations and to track differences between them. We were able to achieve this during the middle portion of the project, but we would rather have it from the beginning.

Please describe your company and your position there.

I am the founder of an internet search engine for businesses and customers using various cryptocurrencies, including bitcoin.

For what projects/services did your company hire Spaceberry Studio?

To oversee and continually improve the website's interface.

What were your goals for this project?

Our team analyzes and monitors KPIs on a monthly basis and is working to increase clicks on affiliate links and add new businesses to the site.

How did you select Spaceberry Studio?

I have known the Spaceberry Studio team for over three years, prior to the launch of their company, and have always admired their quality of service and professionalism, which is why I chose to work with them without hesitation.

Describe the project in detail.

Regular meetings with the team are held to discuss product improvements. The workload is organized using sprints, which are groups of tasks recruited from the backlog based on the tasks’ priorities. For example, we are able to launch a sprint to create a new page with new functionality or to improve user flow.

What was the team composition?

We take on a flexible approach with the team, adjusting to each task and its need as we go. The basic makeup of the team is a product manager, art director, UI/UX designer, technical team lead, two front-end developers, a backend developer, an analyst, an SEO specialist, and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

Although can’t discuss specific numbers, the growth rate of KPI metrics, new users, and regular users is exponential. We are positively mentioned in several articles and platforms including Reddit and Bitcoin.org. We also continually receive positive feedback regarding our services.

How effective was the workflow between your team and theirs?

We use a two-week sprint system with an agile project management methodology, a strategic session (every three months), and urgent meetings (if necessary). We use Telegram/Zoom for communication and Jira/Bitbucket/Confluence for tasks/files/document organization.

What did you find most impressive about this company?

It is incredible how a small IT company can provide exceptional service and expertise. The greatest strength of Spaceberry Studio is its UI / UX design, project management, marketing, and software development. They are able to create outstanding products from a simple idea.

Are there any areas for improvement?

Like all clients, I would like for the product to be cheaper and completed sooner without a compromise in quality. Understandably, this is not possible, otherwise, it would have already been done. Development of the product, as well as the relationship with Spaceberry Studio, never ceases, which defines my positive attitude towards them.

Introduce your business and what you do there.

We have online dating app. We provide online dating service for our members.

What challenge were you trying to address with Spaceberry Studio?

We asked Spaceberry to design our app designs from scratch. The designs were not at the level we wanted. But the CEO of Spaceberry Studio resolved this issue by taking control of the situation.

What was the scope of their involvement?

The original project was to realize the dating app designs from scratch. Regarding the problem we had, the CEO of the company was diligent and kind to resolve the situation. They eventually proved to be a professional and reliable company.

What is the team dynamic?

They are very good at communication, polite and professional.

How did you come to work with Spaceberry Studio?

We saw their work on Behance. After contacting them, we decided to work.

How much have you invested with them?

We agreed on the whole project for 3850 dollars. We made a $1000 down payment. When the project was cancelled, the CEO of the company refunded all the down payment we paid. This has proven that they are reliable.

What is the status of this engagement?

Although there was a communication breakdown at the beginning a bit, the whole problem was resolved professionally in the end.

How did your relationship with the vendor evolve?

They are very understanding, professional and courteous in communication. You can trust them.

How did Spaceberry Studio address the challenges that arose?

The CEO of the company took control of the situation. They tried to help us in a courteous and professional way.

Describe the impact this engagement has had on your business.

It has been a different experience for us as well.

How was project management handled?

They realized their shortcomings in project management and corrected the situation.

Is there anything that the vendor did well or that you would consider a strength?

Professionals in communication. Kind and reliable company. There are successful design studies in many sectors.

In what specific areas can they improve?

The project management process could be more controlled.

What advice do you have for clients with similar needs to yours?

There are very successful design studies in most sectors. As a result of this experience with Spaceberry, I realized that they are a truly reliable and worthwhile company to work with. I recommend Spaceberry.

This review was published on June 7, 2022.

Muhammed Uras

CEO, MKEY

Design

1-10 Employees

Istanbul, Turkey (23488)

Less than $10,000

May 2022 - Jun 2022

Project summary:

Spaceberry Studio was a dating app’s design partner. They worked on the client's app and its UI/UX. 

Feedback summary:

Spaceberry Studio’s work failed to meet the client’s expectations. Their poor handling of the project and lack of dedication resulted in a disappointing partnership. Despite excelling in communication, their team failed to deliver. Per the client, they were unprofessional, deceitful, and dishonest. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online dating company operating in Turkey.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spaceberry Studio?

We hired them for all our app designs and UI/UX designs.

SOLUTION

How did you select this vendor?

We met through Behance. We reviewed his designs on Behance and started talking.

Describe the project in detail and walk through the stages of the project.

The project was to realize the dating app designs from scratch.

How many resources from the vendor's team worked with you, and what were their positions?

I'm not sure about this but I think 2 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, we did not have any successful work. It was a complete disappointment.

How effective was the workflow between your team and theirs?

It definitely sucked. We understood that they never cared about our project.

What did you find most impressive or unique about this company?

At first, their promises and communication methods were successful, but I realized that they were all fake.

Are there any areas for improvement or something they could have done differently?

They must be a professional company. They should not deceive customers. They must be honest. They should learn design.

Star Ratings

Overall rating: 0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to refer: 0.5

Please describe your company and your position there.

I am leading an effort to support social entrepreneurs scale faster.

For what projects/services did your company hire Spaceberry Studio?

I hired Spaceberry Studio to provide us with UI/UX design services for a Mobile App.

How did you select this vendor?

We tried many low and high cost vendors across the globe and when we didn't like what we got back. We reached out to Spaceberry after being really impressed by their Behance Portfolio.

Describe the project in detail and walk through the stages of the project.

The team tried to understand the idea with diligence even before they started billing me. Then they saw what past designers had done and asked what I liked, disliked about it. In a short time, they turned around a breathtaking modern design. They researched the best practices, dissuaded me from making the wrong design decisions, were always on time and created top notch work. They also followed a repeatable process of low fidelity designs, workflow etc. keeping us organized and within budget.

How many resources from the vendor's team worked with you, and what were their positions?

COO was ultimately accountable, and I worked with Art director, UI/UX designer and Project manager on a day-to-day basis.

Can you share any outcomes from the project that demonstrate progress or success?

Not only did they turn out exceptional quality, they were hungry for feedback and wanted to be the best. The pride in their work is palpable, and they want you to not be satisfied but excited about their work product. Our partners loved the design and wanted to move forward just after looking at the UX.

How effective was the workflow between your team and theirs?

Very effective, They would gather requirements and suggest design direction, work in sprints, demo the work product, incorporate feedback. I did not need to spoon feed the design - I would share business needs and they would recommend a slew of options.

What did you find most impressive or unique about this company?

They have the best UX team, their process is repeatable and refined over many years to help deliver products on time and high quality and the pride they take in their work! The Spaceberry Team are always pushing beyond the status quo. They are hungry to be the best. It takes hard work to build a culture like that.

Are there any areas for improvement or something they could have done differently?

I hope they grow really fast so they can bring this to many customers at once.