We Design Digital Products

We are a 22-person design company located in the heart of Budapest, Hungary. Our team's design-based approach is focused on building products that people will love. We are a team of experts in UX / UI, research and strategy.

How do we create awesome digital products? Here is our preferred method.

 

RESEARCH

We interview your audience and do field research. The product discovery methods help us find out people's wants and needs. We share what we have learned on workshops where we decide which direction to go.

 

PLANNING THE FLOW

Based on the research, we create customer journeys. We build your user personas, as well as discover and map your product’s full customer journey.

 

PROTOTYPE AND TEST

We then create prototypes and test our ideas with real users. This way we get more feedback about your upcoming product’s usability.

 

UI DESIGN

Finally, we find the perfect look for your product. After deciding on the visual details, our designers create the final, pixel-perfect screens.

Choose a suitable package!

A dedicated product design team will work on your product sprint-by-sprint. You can choose from three different packages, according to your price and working speed preferences.

 

We work with startups and enterprise companies in different sectors on different continents.

 

E.g.: HBO, Liligo, LogMeIn, KBC, Gestalten, T-Systems, VCC, TalentDeck, Ultinous, K&H Bank, Digic Pictures, Bebino, StyleLike, and many more...

Our talented designers and UX researchers are ready to iterate on your product. Check out our website: https://uxstudioteam.com

 

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2012
Show all +
Budapest, Hungary
headquarters
  • UX studio
    1052 Deák Ferenc tér 3
    Budapest
    Hungary
    +36 20 367 42 88

Portfolio

Key clients: 

HBO, Liligo, LogMeIn, KBC, Gestalten, T-Systems, VCC, TalentDeck, Ultinous,

K&H Bank, Digic Pictures, Bebino, StyleLike, and many more...

TruckIn - Truck Drivers’ New Job Board

We designed a new job board platform for truck drivers. Check out the whole case study here: https://uxstudioteam.com/ux-blog/truckin/

Nuru -

Nuru - Why chatbots will conquer low-income countries?

In the Western world everyone is talking about (and via) messaging apps and chatbots. They are going big all around the globe and Africa is not an exception: 78% of Kenyan smartphone users said that they use their devices for chatting and social networking.


The question is given: why don’t we utilize the technological improvements to make these already existing solutions better, smarter and more efficient. We at UXstudio started thinking about how a chatbot could help with those day-to-day tasks.

Check out the whole case study about Nuru from here: https://uxstudioteam.com/case-studies/nuru/

Stylike - How to stand out from many competing platforms

THE BIG IDEA: CONNECT INSTAGRAM STARS WITH BRANDS

Astrid and Christian are an entrepreneur couple who share the same interest for the fashion and lifestyle industry. They follow several fashion influencers on Instagram. On a vacation trip to Thailand, they decided to create a platform where the communication between influencers and brands could be facilitated. Their idea was brilliant and would have solved several real problems, but as many ideas nowadays, it turned out, it had already been developed by a few other companies. 

Check out the whole case study from Stylike here: https://uxstudioteam.com/case-studies/stylelike/

Liligo’s New Material App Design

We redesigned France's market leading travel app with continuous research.

Reviews

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UX Design for Travel Deal Website

"[They] give great insights on how we can improve our designs and business."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

UX Studio worked with internal engineers to redesign and implement new and improved UX in iOS, web, and Android apps. They assisted in user journey, research, responsiveness, wireframes, and more.

The Reviewer
 
51-200 Employees
 
Paris, France
Project Manager, Flight Search Engine
 
Verified
The Review
Feedback summary: 

After UX Studio’s implementations, the booking rate for each lead increased by up to 200% in the app. They’re a collaborative and communicative team, making project management easy. Though not everyone on the team is equally proactive, they are responsive, and offer valuable ideas and suggestions.

BACKGROUND

Introduce your business and what you do there.

My company is a flight search engine that buys airline tickets from multiple partner sites, including the biggest Western European travel agencies. I am the product manager, which means I'm responsible for solving the highest priority problems, UX or business-wise, improving the user experience, and creating new features or adjusting current ones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UX Studio?

When I arrived at UX Studio, we didn't have actual user feedback, and we realized that we were basically flying blind without it. We wanted to hire a UX researcher, but the market is unsteady, so we decided to hire an external agency instead. We had our platform in place, so we just needed someone to come in with a user experience perspective to help us redesign some of the aspects.

SOLUTION

What was the scope of their involvement?

We have an iOS app, but it’s quite old, and we haven't touched it from a UX perspective. Right now we’re focusing on our web and Android apps. UX Studio has worked on multiple projects with us, and our Android project was either the first or second project we worked on together. We built the Android app from the ground-up. We didn't keep anything, design or technical-wise, from the previous application, so UX Studio had to redesign the whole user flow for web and mobile devices, which means that every step of the user flow had to be redesigned.

They made major refurbishments to our web flight results page, which had to be responsive, so we had to do different screen resolutions and use different use cases. UX Studio basically helped us define how we should build up, how we should define the information hierarchy, and how to make sure we drive the user’s focus where we wanted. They didn't just help us with the user research; they helped us get design resources as well.

They did initial user research where they identified the problem, and then they came up with wireframe-designed solutions and worked closely with the engineers to make sure that what they test and design is the deliverable we needed. Once our engineer delivered the modifications, then we tested them on real users. Basically we had quick iterative loops, once or twice a week, where we got feedback on what we delivered on the website and what we were planning to deliver.

How did you come to work with UX Studio?

It didn't take us long to find UX Studio. We felt like one of our partner agencies, a design agency, wasn’t giving us the necessary effort on our UX, and we also needed the research component. So we started researching Hungarian UX agencies. One of our colleagues had a friend who owned or founded UX Studio, and we had a couple of interviews with them. They convinced us that they were good at what they’re doing, and they had what we were looking for. We also found that UX Studio had the best potential. We had a pilot project, which included a rewrite of our Android application. The pilot ended up quite well, so we continued to work with them.

How much have you invested with UX Studio?

We had different contracts and people involved during our work with UX Studio. We spent between €4,000 ($4,600) and €7,000 ($8,000) a month, and we’ve worked together for about 18 months.

What is the status of this engagement?

I think we have been working together for at least 1 ½ years now, and we’re still working together.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We managed to increase our booking per lead 100% to 200% through our application, which is quite good. Now we’re working on increasing the business we do through the web, which is already doing quite well. We’ve had a fairly significant increase in conversions.

How did UX Studio perform from a project management standpoint?

Depending on our contract and how much research we needed, we had one or two part-time designers and UX researchers, or some kind of combination of part-time designers and researchers. So we usually had meetings with 2 people from UX Studio. I think they hold meetings on a weekly basis with their colleagues and brainstorm about problems with which they are struggling. I think it was really helpful in some cases.

It was a bit rough in the beginning, because it was new for us to have that level of involvement in our processes, so we also had to change and act accordingly. As I see it, when we had any kind of feedback on what we wanted to change or what we missed from their process, they acted immediately. They were very responsive and proactive, and they had a lot of suggestions for how we could improve our design and design workflow. They also introduced us to a tool that would help with that. Now we are feeling a better cooperation with both UX Studio and our own internal designers.

What did you find most impressive about UX Studio?

What I really like about UX Studio is that they rotate their designers to make sure that any member can easily be replaced by anyone else in the studio. I noticed quite often that if one of the designers or UX researchers had to be away from work for a certain period of time, then someone else could jump in and easily catch up in a few days or a week and continue to be a full and valuable member of the team. They’re flexible, and I think that adds great value. They also give great insights on how we can improve our designs and business. They were also quick to understand our business.

Are there any areas UX Studio could improve?

As I mentioned, they have multiple designers who work for them, and there is a big difference in terms of personality and proactivity among these designers. Everybody is equally good at everything we needed, but some of them are better at reorganization or proactivity. Some of them push us to change our processes, and some of them are more proactive than the others. Their latest designer was to improve our design processes and suggest new ways of working.

Sometimes they have problems with getting users who are good matches for our user group. Because we are working mostly in the French market, we need French people or foreigners who travel. But in Budapest it’s quite hard to get the usual French people. I think this is one problem they face a lot and they have to solve.

5.0
Overall Score I really like working with UX Studio.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I would say 5, if 5 is the highest.
  • 5.0 NPS
    Willing to refer

UX Design for Security Software

"We’ve worked with many other outsourced teams, but I appreciated UX Studio the most."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Feb. 2017
Project summary: 

UX Studio prepared UI designs and wireframes for a web/mobile home-security app, collaborating with in-house developers as well as conducting broader field research, user interviews, and testing.

The Reviewer
 
1-10 Employees
 
Budapest, Hungary
Nora Kovacs-Goda
Project Manager, Ultinous
 
Verified
The Review
Feedback summary: 

After its initial launch, the product pilot has received praise from stakeholders and increased interest from customers. Through UX Studio’s interface designs and real-time user feedback processes, the product is poised to succeed in the Hungarian market. 

BACKGROUND

Introduce your business and what you do there.

We are a small startup in Hungary. We have developed a number of tools and technologies, including facial recognition. We have two product lines: one for the retail industry, and one for home users. I am the product owner of our home security system. It uses a camera and sends notifications to users in the event of a break-in or a similar event. The system is based on deep learning and can send customized notifications. We are still in the development process for it. We plan to sell the service itself, not the hardware behind it. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UX Studio?

We don’t have a designer in the company, which was our first challenge. 

SOLUTION

What was the scope of their involvement?

UX Studio has provided design and wireframing work, as well as insights into user interfaces. They helped us a lot in that area. They created designs for our web and mobile application and performed a lot of field research, user interviews, and testing. We had a three-person team from UX Studio’s side, including one designer and two researchers. The development was handled on our side, and it was a bit of a challenge for UX Studio to work with our programmers, but they did a great job. Some developers can be peculiar, so talking in the same language may not be easy. UX Studio advised us on many issues and created a great environment. We’ve worked with many other outsourced teams, but I appreciated UX Studio the most.

In collaboration with UX Studio, we created all the elements of our interface, like the notification system, video player components, account settings and so on – for the web and mobile apps. They tested every new design, giving us feedback in real-time from actual users. We had something in mind but hadn’t approached potential customers yet.

How did you come to work with UX Studio?

We received a recommendation from a friend. There is also a lot of information about UX Studio in Hungarian media. They are seen as one of the best UX companies in the country. UX Studio has a great methodology and can provide a full team for the work. We’ve implemented many of their methods and learned a lot from their team.

How much have you invested with UX Studio?

The cost of UX Studio’s work was around $35,000–$40,000 in total.

What is the status of this engagement?

We started working with UX Studio around June of 2016. The project was concluded at the beginning of February of 2017. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Our product is a bit complicated, as the retail platform is based on the home version. We have launched a pilot version for the retail product, and it has been used and appreciated by customers. It’s easy-to-use and functional. The stakeholders in our company have also liked it.

How did UX Studio perform from a project management standpoint?

They delivered everything on time and within budget. UX Studio was proactive and worked closely with our team. I acted as project manager and received everything in due time after making a request.

What did you find most impressive about UX Studio?

They differentiate themselves from other companies through their methodologies. UX Studio is a great company, compared to the other ones I’ve seen in the Hungarian market. I’ve had a great experience with them, and I highly recommend UX Studio to others.

Are there any areas UX Studio could improve?

They asked us this question also, and we couldn’t answer it. Nothing comes to mind. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time.
  • 4.5 Cost
    Value / within estimates
    It’s hard to measure design.
  • 5.0 Quality
    Service & deliverables
    UX Studio is a professional team.
  • 5.0 NPS
    Willing to refer
    Everyone should work with UX Studio.

UI Redesign for Call Center Software Company

"I think UX Studio is the best provider in Hungary."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Mar. 2017
Project summary: 

UX Studio redesigned the user interface for cloud-based software that helps call centers receive calls and chat messages. They researched user needs and designed the agent and admin sides of the platform.

The Reviewer
 
11-50 Employees
 
Budapest, Hungary
Szabolcs Toth
Founder, VCC Live
 
Verified
The Review
Feedback summary: 

UX Studio brought a youthful energy to their work; they were always flexible and motivated. The team was always prepared and delivered on time. They researched thoroughly in order to deliver the best product, and it worked: clients love the new interface.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a cloud-based contact center and telecommunication provider, mainly for the European Union and Hungary. We have cloud-based contact center software for agents and providers to manage their call centers. Agents can make and receive calls and chat messages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UX Studio?

We didn’t have time to focus on UI and UX, and we didn’t have much experience. We started to learn a little bit, and attended an international conference which was very interesting.

SOLUTION

What was the scope of their involvement?

We had a quite complex user interface. There are many things that can be changed, and it was very difficult. No one in our company was in charge of this user interface, and it wasn’t very nice. We wanted to provide a better quality to our customers and have a nice user interface. We didn’t want just a design facelift, but a complete redesign of the whole user interface.

We started to focus on the agent user interface, then a few months later, on our supervisor or administrator interface. We had weekly meetings, and the whole process took approximately a year. They started by doing research, and they asked questions of myself and our customer care end. The typical users of our solution are call center agents and administrators or supervisors, so there are two different interfaces. We wanted to work on the agent interface first, then the one for supervisors. They took a scientific approach to the project, which I liked. They started with the questions, then the wireframes and research. It was quite a complex and long process. The final step was only the design.

We used another company to develop our brand. UX Studio was able to use the same branding guidelines to help with the design for this project. This is desktop software, so a web application. We had one researcher and one designer working on the project.

How did you come to work with UX Studio?

We have an English teacher who also works with UX Studio. We were talking about UX and UI, and our English teacher said he had another client who specializes in that area. When we started talking with UX Studio, it was impressive that we didn’t want to really talk to other companies.  UX Studio was very interesting; they’re a startup company, and I thought they would work well. We did receive proposals from other companies, but their experience wasn’t that good. I think UX Studio is the best provider in Hungary.

What is the status of this engagement?

The project began in March of 2016, and the work was completed in March of 2017. If we have any new bigger features, then we want to work with them again.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We launched the project many years ago, and this was a user interface redesign. We had a lot of plans, but we didn’t have a lot of time to implement them. The planning phase is done, but we need time to implement the new user interface. Some parts are available to users, but not everything.

We received feedback from the research part, and the clients really like this approach. We received feedback regarding the new user interface. There was only one little mistake in one user interface, but 99% was perfect. Our clients really like the new facelift. It is much more modern. The previous user interface was very old, and some of our customers thought the new one was weird or strange. They liked the results, but it was just a little strange because it was new. It was a huge change.

How did UX Studio perform from a project management standpoint?

I think they handled it very well. They were always prepared, and they always did everything as promised. They were always able to organize the research and everything. We used Google Docs, Drive, and Sheets, and also a chat solution, but I can’t remember the name. We mostly used email and personal meetings for communication.

What did you find most impressive about UX Studio?

They’re a young team, and they are very flexible and motivated. They really try to do their job very professionally. It’s a startup company, but I think they are very good.

Are there any areas UX Studio could improve?

I don’t think they have any big problems. They can adapt very easily. We didn’t have any problems at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always tried to define deadlines and delivered everything within that deadline.
  • 4.0 Cost
    Value / within estimates
    They’re a little expensive, but the value is very good.
  • 5.0 Quality
    Service & deliverables
    The quality was always perfect. We didn’t have any problems at all.
  • 5.0 NPS
    Willing to refer

UX for Transportation Software MVP

"Since I’ve been working with UX Studio, I really trust them and am happy with their work. "

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Ongoing
Project summary: 

UX Studio designed the frontend interface for a web and mobile app prototype in the trucking industry. They conducted thorough research and testing to ensure the MVP would be well-received by users.

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Bela Dobos
CEO, TruckIN
 
Verified
The Review
Feedback summary: 

Investors and end users have given positive feedback on the app’s look and feel. The UX Studio team was proactive and talented, and they excelled at really listening to the business needs. They left nothing to be desired.

BACKGROUND

Introduce your business and what you do there.

TruckIN develops digital products for the trucking industry in Europe. We are based in Berlin and Budapest. I’m CEO and cofounder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UX Studio?

We wanted to prototype our MVP for both mobile and web applications. We did not have a UX designer in-house so we needed to work with UX Studio to improve our frontend UI/UX.

SOLUTION

What was the scope of their involvement?

They did MVP prototyping including research, creating user profiles, and conducting usability tests. We sat down and did a workshop together to understand our needs and our customer group. They provided us with wireframes for both the mobile and web applications. The development of the apps was performed by our internal team.

The first 10 months of our partnership were intensive: we talked to them every day. We also met with them once a week face to face. We used Zeplin to communicate on each design. They did everything from the mockups to the beta version product. Currently, some of the products they helped us with are on the market. Based on user feedback and our requirements, they are now modifying the design. They are always trying to find the best possible solutions to our problems. They continue to perform testing with our users. If there is a problem, they do a new usability test with the different customer groups. We draw up a hypothesis of how the solution could work and they validate it. If it looks good, they design it and we implement it. There were 3 team members working with us on our project.

How did you come to work with UX Studio?

I had worked with UX Studio in 2014 and I really liked their approach and how they work. I didn’t really look for any competitors; I just selected them again.

How much have you invested with UX Studio?

We have spent between $60,000 and $70,000 over the course of our relationship.

What is the status of this engagement?

We started working with them in July 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

All the feedback has gotten better over the course of our relationship. We launched our product two months ago and haven’t completely set up the metrics to measure how effective the design is. On the prototyping phase, I have a feeling they’re performing well and user feedback shows that as well. The users and investors have given good feedback that the design looks really professional.

How did UX Studio perform from a project management standpoint?

They were excellent and really proactive. There was one person leading the design element of the project and another person did the user research, usability tests, and user feedback.

What did you find most impressive about UX Studio?

They were really focused on delivering solutions and listening to our needs. Since I’ve been working with UX Studio, I really trust them and am happy with their work. I’ve worked with 5 or 6 different digital suppliers who were hard to communicate with. There were misunderstandings with these other companies, but with UX Studio, that never happened. They are really outstanding compared to others in this industry.

I like their approach of a flat organizational structure. If they get a project within the company, a team of designers and researchers take all the responsibilities to satisfy the customer. It’s like a mini-corporation within the corporation and I think this approach is very effective.

Are there any areas UX Studio could improve?

No. I got everything I needed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had meetings every week at the same time and there was a clear deadline. They always delivered what they promised the week before.
  • 4.0 Cost
    Value / within estimates
    The cost is good for our region. They’re providing value for what they are charging.
  • 5.0 Quality
    Service & deliverables
    They are really quick and professional and think thoroughly through everything. They delivered a finished product.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them. I don’t know all of their 25-member team or the CEO but I know the 3 people I work with.

Web Development for Market Analytics Company

"We are very happy with the result, and we’ll work with them again."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Sept. 2016
Project summary: 

UX Studio worked with the client to determine which features and functions were best for their influencer marketing platform. They conducted user testing and created designs for the website.

The Reviewer
 
1-10 employees
 
Germany
Astrid Hernandez
Owner, StyleLike
 
Verified
The Review
Feedback summary: 

UX Studio's personal touch differentiated them from their competitors, and they excelled in project management and communication. The client cites no areas for improvement and is highly satisfied with the end product.

BACKGROUND

Introduce your business and what you do there.

We offer an influencer marketing platform on which fashion bloggers or Instagrammers collaborate with brands they like. It’s like a matchmaking system. The brands get an opportunity to choose the best influencer for their campaign. I founded StyleLike with my husband this year. Right now, there are 5 people in our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UX Studio?

We didn’t know which functions our platform should have. We already knew what we wanted to offer, but we didn’t know how we were supposed to do it. We’d heard about user experience before so we started to look for companies that could help us deliver this platform. We wanted to offer features like influencer analytics so that users can create reports about the success of the campaign. That’s what UX Studio is helping us do.

SOLUTION

What was the scope of their involvement?

UX Studio designed the website and the platform. Many of the ideas for the functions came from UX Studio, and the way that they are displayed makes them different. They were responsible for the user experience, all the functions, all the process that customers have to go through during the campaigns, everything, the whole website. They also conducted user personas and user testing. They helped us solve some problems and made our platform unique.

How did you come to work with UX Studio?

My husband was looking for user experience companies on the Internet. He just contacted one of UX Studio's employees, and they reacted very fast. UX Studio even came to Germany. We had a kickoff meeting here.

How much have you invested with UX Studio?

We spend $9,000 to $10,000 per month.

What is the status of this engagement?

UX Studio worked on the platform from June to September 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re very happy with the design. We haven’t launched yet as we are still programming. You can already see the website design, but the functions are not there yet. That’s why we haven’t gotten any feedback yet. Some people we know have asked for the contact information of UX Studio.

How did UX Studio perform from a project management standpoint?

They were very flexible. Every week, we planned what had to be done with UX Studio. They put 2 colleagues on our project. They were working on the project full-time and they were always available. I really enjoyed the communication.

What did you find most impressive about UX Studio?

UX Studio came here to Berlin; I don’t know if other companies do that, but that impressed me. It was nice because then we could meet them personally. It’s my first time to work with a user experience company and I really like the approach that they have. There’s that balance of being professional while having a warm personal relationship. From the beginning, I really enjoyed working with UX Studio.

Are there any areas UX Studio could improve?

No, not really. I cannot think of anything wrong or anything they should improve right now. Everything worked perfectly with them, to be honest.

5.0
Overall Score It was fun. We are very happy with the result, and we’ll work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always very punctual. They delivered everything on time.
  • 4.0 Cost
    Value / within estimates
    As a startup, it’s always expensive for us. But compared to the prices in Germany, their prices are reasonable.
  • 5.0 Quality
    Service & deliverables
    They were very professional, that’s why they wanted to deliver the best quality and the best result.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them. We have already done it, actually.