Let's design digital products people will love.

We are a team of experts in UX / UI, research, and business strategy, located in the heart of Europe, working with brands all over the world.

Our team strives to build digital products that people love.

Some of our clients: HBO, T-Mobile, KBC, BOSCH, Wizz Air, LogMeIn, Liligo, TRIGO Group.

Our  main services:

  • UX design
  • UI design
  • User research
  • Design sprints
  • UX / design thinking training for organizations
  • UX audit and consulting
  • New product concepting and business model validation
  • Innovation and growth consulting
  • Agile leadership coaching
  • Digital strategy creation

None of the solutions above seem to suit your needs? Reach out for a free UX consultation.

    You can choose from three different packages, according to your price and working speed preferences.

    1. Extend your team with our dedicated UX professionals.
    2. Hire us on an on-demand project basis.
    3. Let us facilitate a design sprint or training for you.

    Some more fun facts:

    • We wrote a book about UX: https://uxstudioteam.com/product-design-book/
    • We have a UX blog, read by about 250.000 people this year: https://uxstudioteam.com/ux-blog/
    • We’re huge on openness, transparency, and equality, and we all have employee shares in the company.
    • We have our own product: it’s called Uxfol.io, and it’s a portfolio builder tool for UX professionals.

    We work with startups and enterprise companies in different sectors on different continents.

    Our talented designers and UX researchers are ready to iterate your product or to build one for you from scratch.

     
    $10,000+
     
    $50 - $99 / hr
     
    10 - 49
     Founded
    2012
    Show all +
    Budapest, Hungary
    headquarters

    Portfolio

    Key clients: 

    We work with clients from various industries all over the world. 

    Our past clients include HBO, BOSCH, T-Mobile, Crowdstike , Liligo, Wizz Air,  LogMeIn, TRIGO Group, KBC, Gestalten, TalentDeck, UNLEASH, Ultinous, K&H Bank, Digic Pictures, Insimu, and many more!

    Bebino - Motherhood Diary Startup

    A Berlin-based investing company found UX Studio and gave us two months to completely rethink and redesign Bebino, their online baby diary web application.

    The goals were to collect the most validated learning about users with the least effort, decide which features to keep and which to kill, and redesign the website based on user needs.

    The challenge: The baby market is crowded with other direct and indirect competitors, so we needed hard research to figure out how to differentiate the product.

    The outcome: by the end of the period, the startup received a brand new visual identity, and a much more usable product, with additional features, all built based on research findings. 

    To read about how it all went down, and see the final outcome, read our detailed case study here: https://uxstudioteam.com/case-studies/bebino/

    TRIGO Group - Corporate Website Redesign

    TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. With more than 10.000 employees worldwide, it offers a comprehensive portfolio of inspection and management services to various supply chains, it is the world’s largest player in the quality sector.

    To reach the top of the quality assurance industry, you need a top website. Good corporate website design tells as much as possible about the company, even at first glance. But it does more: it makes the experience easy and informative for the user.

    We created a website that holds all the necessary information for prospects, represents all the values the company stands for, and finishes it all off with a refreshed, modern design.

    To learn all about the details, challenges and outcomes, read our case study here: https://uxstudioteam.com/ux-blog/business-website-design...

    HBO GO Streaming Platform

    Designing the new version of HBO’s European streaming service, HBO GO has been a 10-month long UX design process. 

    The new HBO GO’s aim is to engage users in a way that it couldn’t before: personalized recommendations, enhanced watchlist features, new discovery functions and a way better cross-platform experience.

    Based on user insights, we designed the platform it for web, mobile, tablet, tv, smart tv, Xbox and PlayStation. 

    You can check the final product by going to your region’s HBO GO and also try it out yourself.

    Liligo - Travel Deal Comparison Platform

    We redesigned France's market-leading travel app with continuous research.

    It has been a long process, full of challenges. Read the case study to find out how it all went down: https://uxstudioteam.com/case-studies/liligo/

    Stylike - Fashion Influencer Platform

    THE BIG IDEA: CONNECT INSTAGRAM STARS WITH BRANDS

    Astrid and Christian are an entrepreneur couple who share the same interest for the fashion and lifestyle industry. They follow several fashion influencers on Instagram.

    On a vacation trip to Thailand, they decided to create a platform where the communication between influencers and brands could be facilitated.

    Their idea was brilliant and would have solved several real problems, but as many ideas nowadays, it turned out, it had already been developed by a few other companies. 

    We built a whole platform for them from scratch.

    Many challenges and learnings came along the way. Check out UX studio's Stylelike case study to read about them all: https://uxstudioteam.com/case-studies/stylelike/

    TruckIn - Truck Drivers’ New Job Board

    We designed a new job board platform for truck drivers. Check out the whole case study here: https://uxstudioteam.com/ux-blog/truckin/

    Nuru -

    Nuru - Why chatbots will conquer low-income countries?

    In the Western world everyone is talking about (and via) messaging apps and chatbots. They are going big all around the globe and Africa is not an exception: 78% of Kenyan smartphone users said that they use their devices for chatting and social networking.


    The question is given: why don’t we utilize the technological improvements to make these already existing solutions better, smarter and more efficient. We at UXstudio started thinking about how a chatbot could help with those day-to-day tasks.

    Check out the whole case study about Nuru from here: https://uxstudioteam.com/case-studies/nuru/

    Reviews

    Sort by

    UX Design for Online Lifestyle Website

    "UX studio is a young, dedicated, talented team that is ready to make a difference."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    July - Sept. 2017
    Project summary: 

    UX studio designed the UX of a magazine web platform. The platform displays content in English and Arabic and is accessible via both desktop and mobile devices. 

    The Reviewer
     
    51-200 Employees
     
    Dubai, United Arab Emirates
    Ayah Dweik
    Head of Technology and Product Management, Gulf Sports Media
     
    Verified
    The Review
    Feedback summary: 

    Users found it easy to navigate the unique, attractive platform. UX studio expertly handled tight deadlines and a complex workflow. The team scheduled frequent progress meetings, offered insightful suggestions, and kept the in-house team engaged throughout the entire process.

    BACKGROUND

    Please describe your company and your position there.

    Sport360 is a multimedia platform that covers local and international sports. We created Sport360.fit, an online fitness and health magazine for women that hosts Arabic and English content. I manage the sports and fitness content, and was also a member of the project team that designed Sport360.fit.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We hoped to extend the Sport360 brand and reach more people who were interested in health, nutrition, exercise, and better living. We wanted to create a platform dedicated to this content and accessible on multiple devices. This would be the first magazine targeted at an audience in the United Arab Emirates. We imagined a platform with practical food tips, fitness tools, and expert resources to engage the community.

    What were your goals for this project?

    We wanted to create a platform that offered a unique, enjoyable reading experience with high-quality content. We knew that our value proposition was good and that demand for Arabic health and fitness content existed. We had a tight schedule and wanted to base the design on our user research. The quality of both the content and design was an important consideration. 

    SOLUTION

    How did you select this vendor?

    We wanted a UX company with experience designing for media outlets and the ability to deliver our expected results on a tight schedule.

    Describe the project in detail.

    UX studio handled the entire product design while communicating with our development team in Spain. Part of the UX studio team came to our headquarters for a kickoff. It was nice to meet them in person and ensure that they understood our company and objectives. 

    After they updated the rest of their team about the plan and schedule, we began the project. Given the task's complexity, and the fact that they worked on multiple platforms simultaneously, weekly meetings weren't enough. To keep everyone updated, we held quick meetings with their project manager every morning.

    What was the team composition?

    The team included two or three people from Sport360, four designers and four researchers from UX studio, and several of our developers. We led the project and consistently communicated with everyone, but UX studio also talked to our developers regularly.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    We were happy with the product and user feedback was positive. The final design had a young, fresh look. It's the only magazine of its kind in Dubai. UX studio steadily improved the prototype through user testing. They created an informative and user-friendly platform.

    How effective was the workflow between your team and theirs?

    Because of the large team, multiple time zones, and a short timeline, everyone had to work to create an ideal workflow. Coordinating this project was a challenge, but we eventually found tools and methods that worked well. The daily standups were extremely useful. UX studio was transparent; they involved us during every step of the process.

    What did you find most impressive about this company?

    We would definitely work with them again. UX studio is a young, dedicated, talented team that is ready to make a difference. They looked at everything with fresh eyes and brought new ideas to the table, which was useful. They were flexible and agile, and they lived up to our expectations. 

    Are there any areas for improvement?

    Everything worked well, so I cannot think of anything.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UX Design for Language Learning App

    "They were attentive and flexible, adapting solutions to handle technical bottlenecks on the development side." 

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Apr. - July 2018
    Project summary: 

    UX studio redesigned a mobile app’s UX and designed a new web app. They created sketches, user journeys, and a prototype for the mobile app, and designed a new landing page, which led to the desktop version.

    The Reviewer
     
    11-50 Employees
     
    Debrecen, Hungary
    Attila Madzsid Al-Gharawi
    CEO, Xeropan
     
    Verified
    The Review
    Feedback summary: 

    The mobile app is much more intuitive than it used to be thanks to UX studio’s expertise and research-centric decision making. They were quick to incorporate feedback and were open with their progress throughout the project. Their nimble approach allowed them to sidestep all unexpected roadblocks.

    BACKGROUND

    Please describe your company and your position there.

    I’m the CEO of Xeropan. We’re a startup with a language-learning app that offers a game-based, AI-powered learning experience to users.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We needed someone to redesign our mobile app and build a desktop version.

    What were your goals for this project?

    We mainly wanted to reduce churn rate and, in turn, increase user loyalty. Moreover, we were hoping that by improving onboarding it would be possible to enhance our users’ understanding and perspective of the whole app.

    SOLUTION

    How did you select this vendor?

    Our developers were supportive of hiring UX studio after working with them at another company.

    Describe the project in detail.

    The UX team went through a short preparatory period before kickoff so they were prepared from the very beginning. We discussed our main issues, goals, and scope at the first meeting, and based on that, we finalized a project plan. They started by testing our old app and analyzing our inputs and competitors, which helped refine the user journey.

    After a week dedicated to sketching and concept testing, they created a prototype, which was tested and iterated over every week. We then decided to redesign the desktop landing page, which eventually led to us designing a whole new web app in the last three weeks of the project. They also gave us suggestions on measurements and possible future changes.

    What was the team composition?

    Two of their UX designers worked with our team.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Based on the outcomes of the latest tests, the final design and user flows are very good, navigation is more straightforward, and the whole app is easier to understand. There are lots of new functions, as well as a rationalized information architecture. Thanks to their supportive and helpful approach, we learned a great deal about UX.

    How effective was the workflow between your team and theirs?

    We spent a lot of time with the UX studio team, either gathering together in their Budapest office or online meetings, or talking on Slack. They were proactive, open to our ideas and feedback, and reacted to everything quickly. They were also transparent about every stage of the process.

    What did you find most impressive about this company?

    I was extremely happy that we chose UX studio and was absolutely satisfied with the results. It was fascinating to see how they worked. They were highly prepared, flexible, and consistent. and showed me how effective user research could be; all design decisions were backed by research, which was inspiring. I learned more about UX in these past few weeks than I ever had in my whole life. It makes me want to work with them again.

    They came with a lot of UX design and research experience, and our team held a vast amount industrial and technical knowledge and data. The combination of these different backgrounds and areas of expertise created a synergy that helped us progress fast. They were attentive and flexible, adapting solutions to handle technical bottlenecks on the development side.

    Are there any areas for improvement?

    I cannot mention anything because I’m completely satisfied.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Redesign and UX for Recruitment App

    "Their delivery speed week after week was remarkable."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    July 2018 - Aug. 2018
    Project summary: 

    UX studio redesigned an internal tracking system and provided ideas for future modifications. They took the time to test prototypes on the target market and had quality suggestions for future projects.

    The Reviewer
     
    51-200 Employees
     
    Budapest, Hungary
    András Mátyási
    Project manager, Profession.hu
     
    Verified
    The Review
    Feedback summary: 

    The UX studio team managed the project in a professional manner within the short time frame of the project. They produced a redesign that satisfied expectations and is user-friendly. They provided transparency throughout the project that made their communication effective and straightforward.

    BACKGROUND

    Please describe your company and your position there.

    I’m a project manager at Profession.hu, a leading recruitment platform in Hungary.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We needed to redesign a section of our internal applicant tracking system on our recruitment site. Our current platform was outdated in terms of functionality and design. We needed a wireframe for our platform and we also needed UI and branding suggestions.

    What were your goals for this project?

    We wanted an updated system that had new features, including a matchmaking algorithm. We wanted the internal platform to have an applicant tracking system that could be used for recruiters.

    SOLUTION

    How did you select this vendor?

    UX studio was given an invitation to an RFP because we had personal connections with their team and had heard positive things. After two rounds of presentations, we chose them because they had the best proposal.

    Describe the project in detail.

    The designer and researcher from UX studio introduced us to a practical, structured design framework. We had a meeting before the project began to help prepare them for the actual kickoff. We discussed the most important elements including business goals, value proposition, user journey, etc. Time was limited during the project so the scheduling was done cautiously. Their team spent two weeks prototyping and testing with our target audience. They came up with ideas for product improvement and suggested many new features.  We had weekly meetings for updates on their progress throughout this time.

    What was the team composition?

    Five members from our team worked with two people from their UX team at UX studio.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The new flow and processes are straightforward and user-friendly. They provided many other suggestions that we are looking to implement in the future because of how satisfied we are with the final outcomes.

    How effective was the workflow between your team and theirs?

    They were very transparent about what was happening on their side so we always knew where we stood in the process. Both our team and theirs provided opinions and insights at each meeting. Although it was a short project, we stayed within schedule.

    What did you find most impressive about this company?

    We loved their laid-back style and mindset. They were well-organized and we appreciated their transparency throughout the process. The team communicated openly and professionally. Their delivery speed week after week was remarkable. We are 100% satisfied with the quality of their work.

    Are there any areas for improvement?

    I can’t think of any major issues, but sending a memo after each meeting could be helpful.

    5.0
    Overall Score All stakeholders were happy with our first project, which is rare.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They were agile when the schedule changed.
    • 5.0 Cost
      Value / within estimates
      Looking at the value of the deliverables, it was worth it.
    • 5.0 Quality
      Service & deliverables
      They provide top quality service.
    • 5.0 NPS
      Willing to refer
      I would recommend them to my friends.

    UX Design & User Research For Smart Accessibility App

    “They were able to use their research to help us prioritize our development.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    May - June 2018
    Project summary: 

    Within a short time frame, UX studio conducted multiple rounds of user research to improve a transportation accessibility app. They used their findings to create a prototype for future app changes.

    The Reviewer
     
    1-10 Employees
     
    Budapest, Hungary
    Tibor Dobai
    Co-founder, Route4U
     
    Verified
    The Review
    Feedback summary: 

    UX studio’s findings garnered enthusiastic praise from internally. They provided counsel on how to approach future development, offering crucial insights into the end-user’s experience. Transparency and communication were keys to their success. 

    BACKGROUND

    Please describe your company and your position there.

    I’m one of the co-founders of a sidewalk navigation app startup called Route4U. We’re dedicated to making the world accessible for people with wheelchairs. Our app uses community-generated information to map out cities based on wheelchair accessibility and pedestrian infrastructure.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We needed resources for a short-term project geared toward improving our app’s end-user experience. By the end of the project, we wanted a detailed prototype, a few design suggestions, and comprehensive user research.

    What were your goals for this project?

    We were collaborating with the City of Dublin as part of the Smart Dublin Project, which seeks to make city-wide pedestrian infrastructure more accessible. To do this, we needed to learn more about why our users used our app and sought ways to engage able-bodied people to use it, too.

    SOLUTION

    How did you select this vendor?

    Due to the nature of the project, we sought an agency that had a rigorous research process. UX studio had a good reputation, so we went with them.

    Describe the project in detail.

    Over a five-week period, UX studio gathered a large volume of user insights. They met with key stakeholders from the city council, conducting in-depth interviews with disabled people and representatives from associations that help them. They then mapped out the transportation problems that disabled people and their helpers faced on a daily basis.

    Based on their research, they helped us identify business and user priorities for future development. They gathered all of their important insights and suggestions, including a value-impact matrix based on the Kano customer-satisfaction model, and presented them to us in a series of workshops.

    Finally, they designed a prototype that included gamification elements to encourage able-bodied users to engage with our product. We plan to go over their prototype with our development team to execute changes to our app.

    What was the team composition?

    We worked closely with a UX designer and a UX researcher.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    It was important to us that UX studio backed all of their suggestions with research. Despite the time constraints, they gave us significant insights for future development. The city council also appreciated working with them.

    How effective was the workflow between your team and theirs?

    It was easy to work with them. We had weekly meetings and communicated via Slack. They were transparent and involved us in the ideation and decision-making processes.

    What did you find most impressive about this company?

    They were able to use their research to help us prioritize our development. Furthermore, they worked quickly and challenged us with thought-provoking questions. We were satisfied with their design and suggestions but could have used even more of them.

    Are there any areas for improvement?

    It would be beneficial if UX studio suggested reading materials for their clients to ensure that they understood the reasoning behind their decisions. At times, I felt like I lacked the UX design experience to understand the root of our issues. It would have taken too long to explain everything during meetings, so I would have appreciated other learning resources.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UX Consulting And Research For Recruitment Platform

    “We appreciated their honesty and transparency, which enabled both teams to challenge one another…”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Nov. 2016 - Oct. 2017
    Project summary: 

    UX studio provided consulting services for an in-progress MVP. They did market research on competitor analysis and user insights. They made several suggestions in a series of sprints.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Jason Ali
    CPO & Co-Founder, Talent Deck
     
    Verified
    The Review
    Feedback summary: 

    Their research and overall service met expectations for quality and helped realize the original vision. Despite time zone differences, they created an effective collaboration with honesty and transparent communication. UX studio worked quickly in a rigorous environment for a great price.

    BACKGROUND

    Please describe your company and your position there.

    I am the Chief Product Officer and Co-founder of Talent Deck, a staffing agency for the technology sector.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We had a tool that was not yet a minimum viable product (MVP). We needed a vendor to do research on user needs, the job-matching market, and strategic UX implementations.

    What were your goals for this project?

    We wanted to gain new insights into our product, business model, and overall strategy.

    SOLUTION

    How did you select this vendor?

    I followed their blog for a while before reaching out. Based on the content, they seem like a great fit for our company and values.

    Describe the project in detail.

    We had a kickoff meeting to define goals expectations to plan the project in detail. Initially, we focused heavily on market research, competitor analysis, and user insights. Working in weekly sprints, UX studio conducted field research and held weekly strategy sessions, making several suggestions about potential directions for the project.

    What was the team composition?

    The team included a UX researcher and a UX/UI designer. I was their main point of contact on our team.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Their service met our expectations for quality and price. The team dynamic was great.

    How effective was the workflow between your team and theirs?

    The company worked closely with us to bring our vision to reality. Even though we had some time difference challenges, communication was still effective and efficient. In addition to Skype and Slack, we communicated via in-person meetings, which included weekly project reviews.

    What did you find most impressive about this company?

    We appreciated their honesty and transparency, which enabled both teams to challenge one another openly throughout development. We were satisfied with the quality; their team worked quickly.

    Are there any areas for improvement?

    UX studio made occasional typos and grammatical errors on reports, likely due to the language barrier, but this was only a minor problem. Otherwise, there weren’t any problems. We were extremely satisfied and would work with them again.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UX Design for a Web-Based MBSE Tool

    Despite limitations in our methodology, they were able to bring creative ideas to the table.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Mar. - Apr. 2018
    Project summary: 

    Collaborating with in-house developers, UX studio’s team designed the UI for a prototype engineering tool, creating a more accessible interface and overseeing user tests to refine the software’s usability.

    The Reviewer
     
    11-50 Employees
     
    Budapest
    Istvan Rath
    CEO, IncQuery Labs
     
    Verified
    The Review
    Feedback summary: 

    Internal stakeholders praise UX studio’s design for its modern feel and accessibility. They strategically divvied the work between design and research teams, which enabled them to offer crucial user insights. Their observations proved critical in turning strict time lines into a functional demo.

    BACKGROUND

    Please describe your company and your position there.

    I’m the co-founder and CEO of a software development company called IncQuery Labs. Our firm has over 50 years of total research and development experience in model-driven engineering. We work with clients from all over the world and are part of the open-source software ecosystem.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We were working on developing a web-based prototype engineering tool. It’s a new generation model-based system engineering (MBSE) technology that allowed users to scale out engineering tools with web technology.

    However, the software was 10 years old with major usability issues; and it was in desperate need of a redesign. We wanted to migrate the tool to the web and modernize its look with a friendlier, easy-to-use interface. As a result, we approached UX studio to focus on the UI and user interactions.

    What were your goals for this project?

    We had five weeks to develop a concept and create a design for a product demo. Given the short time frame, we initially limited the scope to design work. But once we started the project, they assigned a UX researcher to provide insights throughout the process. We expanded their role to include usability testing.

    SOLUTION

    How did you select this vendor?

    Another firm that had worked with UX studio before referred them to us.

    Describe the project in detail.

    They provided two main teams: the UX team and the UX researcher. Both teams worked in close tandem with our internal developers to finalize the concept and create the design for our product demo. The UX team focused on the prototype and designs, honing in on smaller interactions and functions that would make the software more user-friendly.

    While they worked on the interface, the researcher immediately started usability tests. Because the product was interaction-heavy, we decided to conduct user tests in one block. We allotted two weeks for the researcher to lead eight user tests. He collaborated closely with our developers, delivering insights about the tool’s accessibility, which we incorporated into a working demo.

    What was the team composition?

    Their team consisted of a designer, developer, UX researcher, and an expert. They coordinated closely with our in-house developers, including myself.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Changing an MBSE tool was no easy task; there were strict rules that we needed to follow, so our creativity was limited. With UX studio’s support, we managed to give a fresh look to the interface and improved its usability. Not only did the team allow us to develop and test a mock-up, we were able to test a working demo, which proved to be extremely useful to the overall design process. By the end of the project, we ended up with a highly improved product in terms of usability and design.

    How effective was the workflow between your team and theirs?

    They collaborated closely with our team, attending weekly in-person meetings and providing new insights They wanted to ensure that it was possible to develop their designs, so they maintained constant communication with our developers as well as our designer and business leaders. We used an agile methodology, which suited our workflow well. While they clearly defined their process, we were able to modify it based on our project needs. In terms of daily back and forth, we used Slack and Skype to coordinate.

    What did you find most impressive about this company?

    Compared to other design firms that we’d worked with, we were satisfied with UX studio’s professionalism and quality of work. Not only were they flexible and communicative, they took the time to understand our product in order to give the best solutions. Despite limitations in our methodology, they were able to bring creative ideas to the table. Their teams also worked in pairs, which allowed for productive, quick interactions and more in-depth observations.

    Are there any areas for improvement?

    There were times when I felt that they could have made more creative/artistic decisions, but they ultimately delivered an exceptional final product.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UX Design & Research for Health Tech Startup

    "They are a solid, flexible, and professional team that delivers highly valuable research results." 

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2017 - Ongoing
    Project summary: 

    To better understand user needs and develop a UX-centric product, UX studio conducted extensive field research and user testing before creating a design and collaborating with an in-house team on development. 

    The Reviewer
     
    1-10 Employees
     
    Budapest, Hungary
    Krisztian Szucher
    VP Engineering, ArcSecond, Inc.
     
    Verified
    The Review
    Feedback summary: 

    The research produced valuable and impactful insights that directly influenced product development. UX studio seamlessly integrated with the internal team by communicating regularly, offering a creative design thinking methodology, and participating wholly in bi-weekly meetings and progress demos. 

    BACKGROUND

    Please describe your company and your position there.

    I am the co-founder and vice president of engineering of ArcSecond, a technology startup that combines wearables and internet of things (IoT). We have teams of engineers based in San Diego and Budapest, with a few other team members in the UAE. With a focus on building frictionless and visceral experiences from a user standpoint, our wearable and IoT platforms consist of cutting edge hardware, software and cloud-based products that support multiple markets. 

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We worked with UX studio on a wearable health-tech solution. We hired them to conduct an extensive user research and field study in multiple UAE hospitals, then create a user-centric design based on their findings. 

    What were your goals for this project?

    Our goal was to have a better understanding of our target audience’s needs. We wanted to use the insights from physiotherapists and patients to design an end-to-end minimum viable product, including the UI and an interactive design. 

    SOLUTION

    How did you select this vendor?

    UX studio’s mature online presence caught our attention: each blog post, video or other publication offers valuable information not just about UX, but about building business in general. We have quickly learned that their frequent tips and the quality of their content prove not only that they follow the latest trends, but that they are also learning the foundations of building a sustainable business and leading by example for other companies.

    Describe the project in detail.

    After an initial meeting with our CEO and UX lead, the UX team was introduced to our development team. We discussed the characteristics of the technology we would be working with and they presented us with their working methods and expected outputs. Our cross-functional team, which included developers, UX researchers, and designers, carried out field research collaboratively. Multiple methods were used to explore user needs, such as engaged interviews, observation, and user tests. It was amazing to see real users interact with our product. After the field study, the UX team continued mapping out the user workflow, building prototypes, and conducting user testing. Ideas and product iterations continued to evolve based on test results, but we kept the team structure throughout the whole project, working in bi-weekly sprints. Every week started with a product planning session attended by the whole project team, and the UX team presented their progress in bi-weekly product demos. After careful consideration at the conclusion of the product discovery phase, our company pivoted toward a broader product strategy, resulting in product and workflow improvements.

    What was the team composition?

    The team consisted of two UX researchers and one UX designer from UX studio and, from ArcSecond, a project manager (PM), UX lead, development team, and the CEO.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    UX studio’s highly valuable user insights from the field research and user feedback helped us shift in a better product direction, and their core interaction design allowed us to create a more seamless experience. Their introduction of design thinking methodology to our development team was eye-opening, especially among the engineers; it had a positive impact on our workflow, overall communication, and the final product. Throughout the whole process, they were flexible and responsive to changes and open to feedback.

    How effective was the workflow between your team and theirs?

    We established a collaborative relationship with UX studio early on. The PM translated our company’s mission statement into product strategy and high-level product specifications and incorporated our technical and UX feedback. The UX lead then developed those specifications into the design strategy, working closely with the UX studio design team. The functional prototypes we built with their UX team resulted in more reliable user test results, and they constantly communicated with us, our designer, and our business leads to make sure their design was feasible.  

    What did you find most impressive about this company?

    They are a solid, flexible, and professional team that provides efficient communication and delivers highly valuable research results. 

    Are there any areas for improvement?

    Involving members equally in the process was difficult due to the size of the group, and there were some initial mistakes in the mockups. However, their effective communication and proactive approach allowed us to get back on track and we now see progress every week. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UX and UI Design For Fintech Startup

    “We enjoyed how they tried to understand the needs of our customers, and tried to make the product better for them.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Mar. 2018 - May 2018
    Project summary: 

    UX studio did UX research, updated a product demo with the results, and refreshed branding. They went through several iterations of user-testing, discussion, and change implementation, and designed a new logo.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Adam Monus
    Co-Founder, Payment Courier Ltd.
     
    Not verified
    The Review
    Feedback summary: 

    UX studio delivered a fully functioning prototype in time for an international conference. They used project management tools to receive real time feedback and communicate effectively. Although they would benefit from expanding their copywriting service, their focus on testing makes them stand out.

    BACKGROUND

    Please describe your company and your position there.

    I’m a co-founder of Payment Courier, a fintech startup. Our solution allows merchants to easily integrate split payments and delegated payments into their  checkout flow. We allow customers to invite their friends to participate direclty in their checkout and share the costs.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We needed to update our software demo based on user research, as well as refresh some aspects of our branding.

    What were your goals for this project?

    We wanted to have all the findings and updates completed in seven weeks, in time for an upcoming financial conference in the U.S.

    SOLUTION

    How did you select this vendor?

    I read the book that the CEO of UX studio wrote a while ago. He seemed to understands how to UX research properly, and we needed all this done in a very short timeframe.

    Describe the project in detail.

    We started with a full-day, kick-off workshop to go through the main assumptions, goals, and issues to be resolved, as well as to plan the project accordingly. The UX team started with analyzing our demo and by doing user tests, the results of which served as a basis for later work. We iterated the demo together, and then they presented the first “look and feel” designs, which allowed us to start prototyping a new version of the software. They tested not only the functionalities, but the UI as well. In the following two weeks, they created a wireframe for the desktop and mobile versions. In the end, the UX team gave us a fully functioning prototype, and a collection of new design elements.

    We had meetings with them every Monday, they would update the designs on Tuesday and Wednesday, and we’d discuss the changes on Thursday, after which, they went on to testing. They carried out two to four user tests every week, and based on the outcomes of testing, they would iterate the product by the end of the week. We would discuss outcomes the next Monday and then the next sprint would start.

    What was the team composition?

    We worked with a UX researcher and one other team member.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    We’re very satisfied with the final design. By the end of the process, we got a clickable, functioning prototype, for both mobile and desktop, along with a final UI kit. We also have a refreshed brand image and a new logo. We're happy that we’ll be able to present the demo, with great confidence, at a very important international conference.

    How effective was the workflow between your team and theirs?

    We found Invision’s commenting function really useful, and we used it a lot, along with the Agile process. Outside meetings, most communication was carried out via Slack. UX studio works in weekly design sprints, which made planning easy and constantly brought new results.

    What did you find most impressive about this company?

    The user tests resulted in really helpful feedback. We also loved the flexibility with which the UX studio team looked at our software, and their daring to change things that we thought were rock solid. By tearing down the obsolete parts of our UI, our software became much better. We were also 100% satisfied with the team’s communication and transparency, and the agile and proactive approach they worked with. We enjoyed how they tried to understand the needs of our customers, and tried to make the product better for them.

    Working with UX studio and answering their questions during the meetings helped us think things through. They completed all the tasks with great professionalism and enthusiasm, but they did more than that: they helped us with additional strategy and design-related suggestions. We now have a lot of additional user insights that we can implement later. 

    Are there any areas for improvement?

    They should’ve involved more of their team at the beginning of the project so we could go through some of their ideas. It might’ve helped us find solutions to our problems quicker. We also felt that copywriting should be a more core part of their business. These are, however, only small observations. On the most part, we were extremely satisfied and would definitely work with UX studio again.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Website Redesign for Quality Solution Provider

    “They consistently delivered more than expected, and did so with a flexible and open attitude…”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May 2017 - Mar. 2018
    Project summary: 

    UX studio researched and designed a UI as part of a website redesign for a global automotive solutions company. They performed user interviews to understand customer needs and produced weekly iterations.

    The Reviewer
     
    10,000+ Employees
     
    Budapest
    Bence Ujlaki
    Digital Marketing Specialist, TRIGO Group
     
    Verified
    The Review
    Feedback summary: 

    The design was delivered and the website is going live in May. UX studio accurately reflected business objectives in their work and ensured simple integration through full-team collaboration. They instilled a strong dedication to idea-generation and promoted transparency, as well as mutual growth.

    BACKGROUND

    Please describe your company and your position there.

    I’m the Digital Marketing Manager at TRIGO Group, a global player in the quality automotive, aerospace, and transport solutions industry.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We needed to redesign our global website. We were also looking for business analysis to better understand the needs of our target group.

    What were your goals for this project?

    We aimed to create a new online presence that not only communicated our value proposition and service range better than our current site does, but also pleased visitors with an easy and understandable structure and visual design.

    SOLUTION

    How did you select this vendor?

    We wanted to have a better overview of why and how people use our website, and what we can do as a company to improve this experience. This is why decided to hire an experienced UX company, instead of a normal web design team. We had heard about UX studio before, and they have a reputation for precise and good-quality work, no matter the industry.

    Can you go into detail about the services they provided and the scope of the project?

    We wanted to gather a large number of user insights before we actually designed the UI, so the researcher from UX Studio did interviews and usability tests to understand stakeholders’ and customers’ needs. After each round of research, they incorporated the findings into weekly prototype iterations.

    What was the team composition?

    We worked with one designer and one researcher from UX studio.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The new website is under development, and the launch date is set for May 2018. The new website restructured the content and services provided by the company. It brought significant change and incorporated new business objectives.

    How was project management arranged and how effective was it?

    Thanks to weekly sprints and iterations, we felt synchronized from the beginning of the project. UX studio’s team helped us look at web development in a more structured and organized way. We hope to continue utilizing the Agile methods they showcased for us during this project.

    During the whole process, their team was in regular communication and collaboration with our developers, making sure that the final design could be seamlessly integrated into our already existing IT solutions.

    What did you find most impressive about this company?

    Their flexibility and agility took us by surprise. They consistently delivered more than expected, and did so with a flexible and open attitude, as well as very clear communication. The team at UX studio has mastered idea-generation and finds solutions to problems within a limited timeframe. They not only advised us from a UX point of view, they also took the time to gain an understanding of our industry, business model, and the challenges that come with it. We also liked how transparent their team was.

    Are there any areas where they can improve?

    During a project this long, it’s normal to sometimes doubt the progress you’ve made or the distance yet to go. We sometimes had miscommunications or disagreements within the team, but given the realities we had to work with, we couldn’t be happier with the result.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Redesign for Web Platform

    “We also liked the weekly meetings and research.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Nov. 2017 - Mar. 2018
    Project summary: 

    UX Studio worked on the UI and functionality redesign of a web platform, focusing on the flows and layouts of the desktop, mobile, and tablet versions.

    The Reviewer
     
    51-200 Employees
     
    Hungary
    Mariann Por
    Online Marketing Manager, Libri-Bookine Zrt.
     
    Verified
    The Review
    Feedback summary: 

    Improving the layout, menu structure, and checkout processes, the work ensured the platform is easier to use and navigate. The team managed the project effectively, working in sprints to keep track of the weekly process. 

    BACKGROUND

    Please describe your company and your position there.

    I’m Online Marketing Manager at Libri-Bookline, a large bookstore in Hungary that features Hungarian and foreign paperback and e-books, audiobooks, music, and films.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UX studio?

    We wanted to redesign our platform, mainly the UI but also a few functionalities. We had collected a large amount of user feedback over the years that we wanted to incorporate.

    What were your goals for this project?

    We were looking to achieve a more youthful look and increase our conversion rates through improved usability. We needed the platform updated for different devices—desktop, mobile, tablet.

    SOLUTION

    How did you select this vendor?

    We selected them via a tender.

    Describe the project in detail.

    They helped us redesign some of our flows and layouts—we created a more modern look and more user-friendly surface.

    In the beginning, we had a kickoff meeting, which was very useful because we had the chance to walk them through our business model and the pains our users were experiencing. They wanted to understand our business objectives and also any potential technological limitations. 

    The project then had two phases.  From November to December, we focused on the redesign of the desktop version. Then, from December to March, we moved onto the mobile app and improving its processes, especially the checkout process. 

    What was the team composition?

    We worked with two people: a designer and a researcher.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They managed to redesign our existing platforms for multiple devices. They improved the layout and menu structure, as well as our checkout processes. They made suggestions and plans for the future that we can later implement. We’re satisfied with the design.

    How effective was the workflow between your team and theirs?

    During the project, they worked in sprints, so they gave us updates on the progress every week. This was useful because we had a better overview on what was going on and they also brought new research findings to us each week. The workflow and communication were good.

    What did you find most impressive about this company?

    We liked the fact that they work in couples. This makes balanced communication easier and we didn’t have to rely on only one person. We also liked the weekly meetings and research. What they designed one week, they tested the next, which was great for fast iterations.

    Are there any areas for improvement?

    Although we understood that their main focus was on the design, some of the suggestions they made were not entirely valid from a business point of view. Also, their administration of each individual task could be improved—maybe some better tools could be used for this. Problems didn’t occur very often though. Most of the time, communication was good.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer