Linkup ST

BACKGROUND

Please describe your company and your position there.

I’m a project manager at a luxury concierge and rentals company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Linkup Studio, and what were your goals?

We hired Linkup to develop online marketplace for luxury villas rental as well as CRM system for business management. Besides, they prepared for us a pitch deck for the potential investors.

SOLUTION

How did you select this vendor and what were the deciding factors?

They’re a top company in Ukraine and have a lot of publicity and rewards

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Service and technologies Linkup provides to us:

• UI/UX design
• PHP back-end development
• front-end ReactJS development
• WordPress development.

How many people from the vendor's team worked with you, and what were their positions?

20

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very responsible team. Always delivers their work on time and according to the requirements

Describe their project management style, including communication tools and timeliness.

Very well organized

What did you find most impressive or unique about this company?

Beautiful and sleek designs! Flawless development. They have shown great communication and availability.

Are there any areas for improvement or something they could have done differently?

All is great.

BACKGROUND

I am the PM of ProstoPay

ProstoPay builds hardware and software for vending businesses: telemetry, QR payments and vouchers, fiscal receipts, an operator dashboard, a service app for technicians, analytics and a loyalty system.

OPPORTUNITY / CHALLENGE

• Build a new mobile app (iOS and Android) for our service technicians and operators.
• Connect the app to our existing APIs, authentication gateway and push notifications.
• Publish the app to Google Play and the App Store.

SOLUTION

Online Search

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

2-5 Employees

• Mobile app for iOS and Android, built with React Native.
• Work according to a fixed API specification and agreed acceptance criteria.
• Sign-in through our new authentication gateway.
• Machine list and machine status.
• Analytics and customer feedback.
• Machine notes and service actions.
• Push notifications and notification settings.
• Publication to Google Play and the App Store.
• Fixes after our acceptance testing.

RESULTS & FEEDBACK

• The app is live in both stores: Google Play and the App Store.
• Our technicians and operators now have one mobile app for machine status, analytics, customer feedback and notifications.
• Issues found during our acceptance testing were fixed, and Linkup delivered the updated code base.

We had regular sync calls with the Linkup team. They answered our questions fast and reacted well to our feedback. When we found issues during acceptance testing, they fixed them and sent us the updated code base. They stayed inside the agreed scope and the contract terms.

• Virtual Meeting
• Email or Messaging App

Linkup took the project from the first specification to the live app in both stores. They worked well with our complex backend: several services, a new authentication gateway and push notifications. They were responsive and reacted fast to our feedback.

Nothing significant. We were satisfied with the cooperation and would be glad to work with Linkup again.

BACKGROUND

Please describe your company and position.

 I am the CPO of a gambling company 

Describe what your company does in a single sentence.

Our platform is an online IGaming platform where players can compete against each other in the traditional card game using secure matchmaking and real-money gameplay with crypto. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linkup ST to accomplish?

• Build from the ground up and turn our idea into a fully working online multiplayer platform
• Develop the game logic, real-time matchmaking, user accounts, payment system, and admin panel.
• Make the design of the platform look beatiful

SOLUTION

How did you find Linkup ST?

Previous Linkup Employee Recommended

Why did you select Linkup ST over others?

• Great culture fit
• Good value for cost
• Cool Designs

How many teammates from Linkup ST were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linkup ST handled the full development, from the early planning stage through to launch. They built both the frontend and backend of the platform, created the custom game logic for real-time multiplayer games, and designed a beautiful, modern UI/UX that made the platform feel polished and easy to use.

The main deliverables included user registration and account management, matchmaking, multiplayer gameplay, payment and wallet functionality, an admin panel, and the tools needed to manage users and games. They also handled testing, deployment, and bug fixes during the development period. 

Since we're a custom gaming platform rather than a standard website, a large part of the work involved making sure the game rules, player actions, timers, animations, and match results all worked correctly and stayed synchronized between users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome was a complete, production-ready version 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was mostly delivered on time, and whenever an issue came up, communication was excellent, and we never had any issues that were unresolved. The team was easy to reach, clear about what was happening, and quick to respond to our messages. 

Most importantly, they are people of their word. When they committed to something, they followed through, which made the whole project much easier to manage and gave us confidence throughout the development process. Very respectful people 

What was your primary form of communication with Linkup ST?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the quality of the design work. The platform ended up looking much better than we originally imagined, and they clearly cared about getting the details right.

Communication was another strong point. It was always easy to reach them, discuss changes, and understand what was happening with the project.

Are there any areas for improvement or something Linkup ST could have done differently?

Like any company, there are always things that can be improved. Overall, Linkup ST did a great job, but I would suggest putting a bit more attention into the testing and bug-detection process.

Sometimes we found bugs that probably should have been caught earlier, considering the stage of development we were at. Around 95% of them were related to the UI and were fairly easy to fix, and the team always responded quickly and worked to resolve them. Still, improving the internal QA and bug-fixing process would make their work even stronger.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations at DECA, a financial and operational consulting company. We specialize in incentives, compliance, and access to capital through grants, tax credits, and financing solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Linkup ST?

We needed help with a software development project.

SOLUTION

What was the scope of their involvement?

Linkup ST has designed and developed our software platform. The team has also done the scoping, architecture, and project management. The platform is an ERP system customized for our industry and location. It’s an AI-based guided wizard or workflow that enables our clients to engage with our services and allows our team to automate a lot of the backend features. The platform is tailored towards the Puerto Rico tax incentives landscape, where we have a tax credit application, Act 60 application, tax and compliance filings, etc.

What is the team composition?

We’ve worked with 10+ teammates from Linkup ST.

How did you come to work with Linkup ST?

Someone referred Linkup ST to me. I chose them because they had high ratings, a great culture fit, good value for the cost, and aligned company values.

What is the status of this engagement?

We started working together in May 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Linkup ST has delivered a software platform that our firm is already using. Our entire team has moved to the platform, which has around 50 internal users and more than 300 external users. We’ve seen a lot of increased productivity, time savings, and error reduction. The platform has saved us about 30% on the backend, and we anticipate it saving additional time shortly in the future. Our team is now able to spend more time on the high-level review.

How did Linkup ST perform from a project management standpoint?

Linkup ST’s project management has been seamless. The team has been attentive and ensured we stay on deadlines or, at least, stay informed of the reasons for any delay. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Linkup ST has been very good at catering to our needs. The team always makes us feel like the number one focus. Linkup ST gives great advice and consultancy and performs the results we want.

Are there any areas they could improve?

I can’t think of anything for Linkup ST to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Startup Ready, a company that provides technical services to other companies. We often bring in a fractional CTO to lead a team of developers, designers, DevOps engineers, analysts, and project managers to deliver progress.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Linkup ST?

We needed help with our application delivery, across a number of different media, and they delivered.

SOLUTION

What was the scope of their involvement?

Linkup ST has provided a deep technical team to help us in all aspects of our application delivery. The team has included UI/UX designers, graphic designers, mobile and web application developers, architects, backend developers, and DevOps engineers to set up the infrastructure and provide emergency support. Linkup ST has been a core part of my team in every aspect, so I’ve brought them into every project I’ve had, from the smallest to the largest.

What is the team composition?

We’ve worked with 30+ teammates from Linkup ST.

How did you come to work with Linkup ST?

Someone referred Linkup ST to me. I chose them over other options because their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $1,000,000.

What is the status of this engagement?

We started working together in March 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Linkup ST has delivered what we’ve asked of them each time. The quality of their work has reflected the input and clarity we’ve provided. Moreover, our team has loved working with them and having them on our team. Linkup ST has been loyal, responsive, and fully integrated into everything we do.

How did Linkup ST perform from a project management standpoint?

We’ve managed most of the projects on our side, but Linkup ST has delivered what we’ve asked of them within the timeframe they’ve estimated each time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I’m impressed by their depth, flexibility in ever-changing environments, and dedication to the projects.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the CEO of Rolique

Describe what your company does in a single sentence.

Provides custom software development services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linkup Studio to accomplish?

• Develop an intuitive, visually appealing website design to enhance user experience and brand identity
• Increase website engagement and conversion rates through strategic UI/UX improvements.
• Create a scalable design system to streamline future website updates and ensure visual consistency.

SOLUTION

How did you find Linkup Studio?

Referral

Why did you select Linkup Studio over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Linkup Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linkup Studio was tasked with delivering comprehensive UI/UX design services for Rolique’s website. The project included thorough analysis and understanding of Rolique’s brand identity, target audience, and business goals, followed by wireframing, prototyping, and full visual design. A core aspect of the project was creating a scalable and modular design system to streamline future updates, maintaining consistent branding, and ensuring optimal usability across all devices.

Key Deliverables:

UI/UX Research and Analysis
Wireframing and Prototyping
Visual UI Design
Scalable Design System

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned landing page achieved a 2.4% conversion rate (a 33% improvement) while reducing bounce rate from 58% to 20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time during our 12-week project, with weekly check-ins that kept us updated without being too much. When we asked for extra work halfway through the project, they handled it easily and still finished everything by our original deadline by adjusting how they worked internally.

What was your primary form of communication with Linkup Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

Their excellent communication, structured approach, and creativity stood out.

Are there any areas for improvement or something Linkup Studio could have done differently?

All went great, nothing I can think of

BACKGROUND

Please describe your company and position.

I am the Co-Founder of SafeTravy

Describe what your company does in a single sentence.

SafeTravy combines data analysis and mapping to highlight safer routes and areas for travelers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linkup Studio to accomplish?

• Craft a go-to-market strategy, including competitor benchmarking, target audience analysis, and marketing positioning to ensure a strong, data-driven product launch.
• Create a scalable and flexible UX/UI foundation aligned with our brand identity and future product roadmap.

SOLUTION

How did you find Linkup Studio?

Online Search

Why did you select Linkup Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Other

How many teammates from Linkup Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linkup Studio supported us in launching a comprehensive go-to-market strategy for our product.
Their team took ownership of the entire digital process from refreshing our product design and developing the website to executing full-scale marketing campaigns.
Key Deliverables:

Digital Marketing Strategy
SEO Optimization
Social Media Marketing (SMM)
Pay-Per-Click (PPC) Campaigns
UI/UX Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In just a few weeks, we brought in over 10,000 visits with CPCs between $0.16 and $0.30 across key markets like Australia, Germany, Spain, and France. The campaigns helped us test different messages and get real feedback, which pushed us to rethink how we approach monetization.
Meanwhile, the team also focused on SEO. In a short time, we grew our Domain Rating from 0 to 10 and got over 300 relevant keywords into the top 30 on Google, giving the product solid visibility early on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linkup Studio demonstrated excellent project management throughout our collaboration. Their team was organized, communicative, and responsive to feedback at every stage. Milestones were clearly defined, and most deliverables were met on time. We had regular check-ins via video calls and detailed task tracking via Slack and Jira, ensuring smooth coordination across design, development, and strategy. Even when priorities shifted or we needed extra support on launch planning, the team was agile, solution-oriented, and committed to our success.

What was your primary form of communication with Linkup Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Linkup Studio was their combination of creativity, flexibility, and strategic thinking. They weren’t just executing the tasks we assigned — they proactively brought their own vision and expert input to the table, helping us shape a stronger final product. Even when we had to shift direction or adjust our priorities, they stayed agile and supportive, always focused on finding the best solution for the project's success. Their ability to both listen and challenge made them feel more like a true partner than a typical agency.

Are there any areas for improvement or something Linkup Studio could have done differently?

Honestly, our experience was great — we didn’t face any issues that would require improvement.

BACKGROUND

Please describe your company and position.

I am the Owner of a hair care products company.

Describe what your company does in a single sentence.

My company provides innovative, natural, and safe hair care products, combining cutting-edge technology with organic ingredients to deliver beautiful, long-lasting results while promoting the health and well-being of both users and the environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linkup Studio to accomplish?

• The primary task was to develop a website design that aligns with the brand's positioning while ensuring excellent usability.

SOLUTION

How did you find Linkup Studio?

Online Search

Why did you select Linkup Studio over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Linkup Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective:
Develop a website design that appeals emotionally to a target audience of women while prioritizing usability to ensure that the site effectively drives sales. The design should balance aesthetic appeal with user-friendly functionality.

Key Requirements:

Brand Alignment:
The website must reflect the brand’s positioning, creating an emotional connection with users while maintaining a professional, clean design. The main goal is to drive sales, so usability is just as critical as aesthetics.

Dynamic Elements:
The homepage should include dynamic elements, but they must be subtle and not overwhelming. Avoid over-the-top effects, where elements are overly animated or visually distracting.
Interactive Product Images:
When users hover over a product image, the image should either change or highlight in some way to enhance interactivity and engagement.

Design Flexibility:
The examples provided in the brief serve as inspiration but are not meant to be followed literally. There is flexibility in design as long as it aligns with the overall goals of the project.

Full-Width Layout:
Where possible, the website should avoid excessive margins or side spaces, ensuring a visually engaging, full-width design.
Balanced Information Density:
The site should strike a balance between being informative and clutter-free. It should not feel too sparse or overloaded with unnecessary information.

Color and Contrast:
Avoid using excessive dark backgrounds with light text, as this may negatively affect readability and user experience.

Lively, Authentic Feel:
The website should feel lively and authentic, avoiding an overly artificial look. The goal is to create a website that feels modern, fresh, and approachable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has not yet been launched, so it is not possible to provide measurable outcomes at this time. However, I can confidently say that the company demonstrated a high level of commitment and delivered a project that fully met my expectations (and I’m quite the perfectionist!). Their dedication to aligning the design with my vision was exceptional, and they ensured that all requirements were executed to a high standard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and organized. They delivered items on time and were highly responsive to my needs, consistently addressing any feedback and ensuring the project aligned with my expectations. Their proactive communication helped keep everything on track.

What was your primary form of communication with Linkup Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their strong client-oriented focus and ability to quickly adapt to challenges, ensuring the best possible outcomes. Their human approach stood out—the team had a deep understanding of the brand's vibe and genuinely put effort into making sure the project was a success. Moreover, they are a group of talented individuals with a keen sense of modern aesthetics, which truly elevated the quality of the project.

Are there any areas for improvement or something Linkup Studio could have done differently?

Everything was handled well, and I’m fully satisfied with the outcome of the project.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of an e-commerce platform that provides a seamless connection with preserving prints, passport photos, frames, and art. We enable interactions with the consumer in terms of ordering anything related to emotional attributes, art, and design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Linkup Studio?

We needed support to build our mobile application.

SOLUTION

What was the scope of their involvement?

Linkup Studio has designed and developed our mobile app for iOS and Android using Flutter from scratch. We've provided the team with the initial documentation to jumpstart the process after meeting with their design, product development, and account management teams to present what we want to develop and the products we want to build within the app. Linkup Studio has helped us identify which products we should launch first.

What is the team composition?

We work with Marian-Makar and other three teammates on a regular basis. We also work with the head of design and the head of coding.

How did you come to work with Linkup Studio?

Linkup Studio's business development teammate reached out to me on LinkedIn. I had a conversation with her and then silenced the conversation for three months on purpose. I was researching Linkup Studio's previous projects, their reputation in the market, their prices compared to other companies, and their success ratio. I chose Linkup Studio because of their understanding of our type of business, which was showcased in my initial calls with the team.

What is the status of this engagement?

We started working together in March 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I started an online marketing campaign three months ago and invested $5,000. Our app has over 2,000 downloads and 986 registered users on the admin panel. The registration cost is less than $1, which is unbelievable for everyone in the market. Our app ranked number one globally when it was launched because of its UX and product design. Our sales ratio is still small, but it's okay because I'm currently focused on building other products. 

I've received positive feedback because of the app's development and amazing features. The feedback from the market has been superb.

How did Linkup Studio perform from a project management standpoint?

Linkup Studio communicates well with me via WhatsApp and email. Marian-Makar states down all the discussion points via email, and we can always count on a quick response from Marian-Makar within minutes. Linkup Studio has provided me with links where I can attend their internal meetings without prior notice and check in daily or weekly on the project updates.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Marian-Makar, with whom we work regularly.

What did you find most impressive about them?

Linkup Studio understands our business, and their process is different from that of other agencies. The team has taken their time in the discovery, analysis, and deployment stages. Linkup Studio is transparent. When I started my engagement with Linkup Studio, people were challenging me about the distance between me being based in the Middle East and them being from Ukraine, but Linkup Studio has a lot of measures to ensure the required transparency. 

I'm happy with Linkup Studio's response time and transparency. Although I haven't worked with other development companies, I've worked at a marketing agency for 13 years. I know what being a service provider involves, and it's difficult to build a relationship like the one I have with Linkup Studio. The team adds value to what we present to them and challenges us when they think it is needed. The team gives us the same attention they provide to their bigger clients. 

Are there any areas they could improve?

Linkup Studio can improve their knowledge of the local market and their presence in the Moroccan market. We've had discussions about this because, when looking at my client base distribution, I don't see many users from the Middle East. Linkup Studio has clients in the US and travels there occasionally. I'd like to have in-person meetings with the team, too, since we're close.

Do you have any advice for potential customers?

Be clear about what you want and invest in the brains and time to come up with a more innovative approach to your business. Challenge Linkup Studio to be more creative.

BACKGROUND

Introduce your business and what you do there.

I'm the senior product manager of a company that offers language applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Linkup Studio?

We needed help with UI/UX design and the development of new products. We requested Linkup Studio to redesign our mobile app to have a more modern look.

SOLUTION

What was the scope of their involvement?

Linkup Studio supports the redesign of our mobile app because Apple requested that we redesign it. The team has created a dark mode and a new logo and onboarded new features. Linkup Studio supports the app's UX design and works on various websites and web and desktop applications. Linkup Studio is responsible for ensuring our Figma files remain pixel-perfect, clean, and organized in an appropriate design system. Linkup Studio works with two subbrands and 10 different products and manages around 3–4 design systems simultaneously. 

What is the team composition?

We work with Nataliia and another teammate.

How did you come to work with Linkup Studio?

My boss was looking for a development company and learned Linkup Studio had a design branch. 

How much have you invested with them?

We've spent between $100,000–$200,000.

What is the status of this engagement?

We started working with Linkup Studio in 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our mobile app has around 4 million active monthly users. The team has delivered good design work. After launching the app's redesign, Apple has told us it was the best redesign they've seen among companies they've requested to redesign their apps. The project's outcome is impressive. 

How did Linkup Studio perform from a project management standpoint?

Linkup Studio has redesigned the app in three months, which is a great achievement. Nataliia has various designers on her team and can easily scale up and down as necessary, which is one of the main reasons I still work with the team. We collaborate with Linkup Studio through Figma and a shared Notion board where we add tasks and update their status.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Natalia is a very good designer.

What did you find most impressive about them?

Linkup Studio can scale their team easily.

Are there any areas they could improve?

Linkup Studio can integrate more engagement with the users in their design process.

Do you have any advice for potential customers?

I recommend having a good product-market fit before working with Linkup Studio. I didn't work with the team in the discovery phase, so I'm unsure if they're good in this area.