Creating beautiful software for 15 years

Bronze
VERIFIED

At Infinum, we develop and design great software for mobile and web. Our clients are large brands, banks, insurance companies, media publishers, mobile carriers and other companies who need professional software solutions.

Many awards prove the quality of our work, the experts working here share their knowledge on our blog, and our Facebook and Instagram pages show how much fun we have while doing it.

We're a bunch of young people, we appreciate humor, music, quality code, beautiful design and a friendly work atmosphere. 

 
$10,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2005
Show all +
New York City, NY
headquarters
other locations

Portfolio

Key clients: 

We’re developing high­end software for global clients ranging from small startups to large brands. Some of our clients are Royal Carribean, Universal Music Group, T-Mobile, P&G, Crowdstar, Eventim, Samsung, and Bayer. Discover more of our work on our website

Building a better ViaMichelin

HAKmap is an interactive map of Croatia, designed to help drivers, especially tourists, plan their journey, find places of interest like fuel stations, shopping centers or post offices, and get up-to-date info on the traffic situation, road works or weather.


Getting people better exchange rates

CurrencyFair is one of the most successful Irish startups. Now a global company, they have raised $15.45 million in funding from investors on the premise of offering the cheapest and simplest way to transfer and exchange money internationally.

Where do all the broken hearts go?

The Museum of Broken Relationships is a crowdsourced platform for stories and items shared by people whose relationships have come to an end. We were engaged to create a digital extension of the museum, and the result is a responsive web app that connects the global community through stories of love and loss.

Bringing the cash register to the age of mobile

AgentCASH combines a fiscal cash register, a mobile payment solution and a web store in one. We designed user interfaces and built native iOS and Android apps so your business can shoot for the stars, and AgentCASH will get you closer by setting up your payment infrastructure in the cloud.

Sending and receiving millions of euros with mobile apps

A while back, we got frustrated with the state of the mobile banking ecosystem, so we decided to change that. Today we build apps for a number of banks that are as functional as they are beautiful.

Shipping software for Caribbean cruise ships

The Image Group delivers the most advanced photography solutions for major cruise liners and their guests. Our role as a partner is to advise and assist in designing, building, testing and deploying high-tech software solutions for onboard photography. 

Reviews

Sort by

App Development for Chamber of Commerce

“...the attention and thought they put into their work were noticeably better than any other firm we considered.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Infinum built an iOS app to accompany a neighborhood business loyalty program. Working from scratch, they fleshed out the logic, added new functionality, and created an interactive end product.

The Reviewer
 
1-10 Employees
 
New York, New York
William Kelley
Executive Director, Village Alliance
 
Verified
The Review
Feedback summary: 

The app is about to enter a beta testing phase, but the existing version hits all the desired markers and milestones. Infinum eliminated any major surprises in the process, and are a responsive, efficient, and cost-effective partner.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of a hybrid organization that operates as a kind of chamber of commerce and neighborhood improvement association. We’re a nonprofit that takes care of public spaces, promotes our neighborhood, and advocates on behalf of local small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We had an analog loyalty program with about 80 member businesses. It provided deals for neighbors but had no digital version. Users wanted a mobile app to go with the program, so we opened a competitive bid for development agencies.

SOLUTION

What was the scope of their involvement?

They designed the look and logic from scratch, based on our existing analog program. We gave them a list of participants, the area, and how the program worked, and they created an interactive app with a map and added functionality that the original listing lacked. The app is for iOS only.

What is the team composition?

I regularly interact with four people, but I’m not sure how big the overall team is behind the scenes. I see their New York-based business development lead in person, and I correspond with a project manager, graphic designer, and coder in Croatia.

How did you come to work with Infinum?

We did some internet research, asked for recommendations, and sent an RFP to about 20 firms. Infinum was among the respondents to our request.

How much have you invested with them?

So far, we’ve spent about $16,000, and our total projected budget is around $28,000.

What is the status of this engagement?

We started working together in November 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re just about to enter the beta testing phase, so we don’t have any user feedback yet. I’ve gone through the existing screens for this production version, and it’s exactly what we want. It looks great, and I can’t wait to try it out in the field.

How did Infinum perform from a project management standpoint?

They were excellent; I wish all my vendors operated as well as they do. We had regular weekly meetings, and they always followed up and stayed on top of everything. They ask questions, are always on time, and are easy to reach by email or by video chat.

What did you find most impressive about them?

Their cost provides a great value. Their graphics and the attention and thought they put into their work were noticeably better than any other firm we considered. They’re responsive, and we’re pleased with their work so far.

Are there any areas they could improve?

They are great at asking questions ahead of time, and we’ve had few surprises. Some issues arose during the process regarding scope, but they were rare. Anything that happened was typical of this kind of project, and we had an excellent experience.

Do you have any advice for potential customers?

Be transparent, and think ahead about the scope and logic of your project. They will be very efficient and provide great options for functionality and design but will work much faster if you come to them with clear ideas.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Music Production Company

“Ever since we launched the new site, our customer support tickets have significantly decreased.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Ongoing
Project summary: 

Infinum migrated data from an old website to a new one that they built. They also worked on an iOS and MacOS app, updating the UX/UI to match that of the new site.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
CEO, Solutions Provider for Musicians
 
Verified
The Review
Feedback summary: 

Infinum delivers on what they promise, accomplishing complex challenges. The team is much more reliable and competent than previous developers, and their work has resulted in a much better website.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and CEO of a company that creates hardware and software for musicians. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

Our website was outdated and on an old Drupal platform, so I needed a development team to migrate the data onto a new site that they’d build from scratch.

SOLUTION

What was the scope of their involvement?

Infinum migrated our data to a new site, using Ruby on Rails for the backend and React for the frontend. They also worked on our iOS and MacOS app, redesigning it to match the updated UX/UI of the new site. The app was already built out, so Infinum just took over development and redesigned it.

What is the team composition? 

We work with about ten people, including a project manager, two UI designers, some iOS developers, and numerous frontend and backend developers.

How did you come to work with Infinum?

I found about 30 different companies by asking for references and looking online, and our previous iOS developer recommended Infinum. We narrowed it down to about three companies, and I was most impressed by Infinum. They had a lot of experience and excellent previous work, so I hired them.

How much have you invested with them?

We’ve spent about $450,000. 

What is the status of this engagement?

We partnered in September 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ever since we launched the new site, our customer support tickets have significantly decreased. The site used to crash all the time, but we’ve had zero downtime since the new one went live.

How did Infinum perform from a project management standpoint?

I have a weekly meeting with the project manager, and they use an intuitive software management tool to track progress.

What did you find most impressive about them?

I’ve worked with lots of developers who failed to deliver, but Infinum always does what they promise. They’ve accomplished some highly complicated tasks. 

Are there any areas they could improve?

They could be better at providing more accurate deadline estimates.

Do you have any advice for future clients of theirs?

Have a standing meeting with them every single week. 

5.0
Overall Score They’re a friendly, professional, and smart team that’s great to work with.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They sometimes miss deadlines, but they always finish the task eventually.
  • 5.0 Cost
    Value / within estimates
    They have a fair price that’s less expensive than many other firms.
  • 5.0 Quality
    Service & deliverables
    Their work is always high quality and virtually flawless.
  • 5.0 NPS
    Willing to refer

App Development for Telecommunications Company

"Infinum is a young company with a lot of potential and a wonderful corporate culture."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
May - Nov. 2018
Project summary: 

Infinum developed the MVP version of an iOS and Android app that includes basic payment and billing features, plan selection options, and more. They also provided assistance on the design front.

The Reviewer
 
201-500 Employees
 
Malta
Antonio Ivankovic
Chief Customer Experience Officer, GO plc
 
Verified
The Review
Feedback summary: 

After only six months, Infinum delivered tailor-made apps that met all requirements. Their project manager is highlighted for his flexibility and helpful guidance. Instead of a cookie-cutter approach, they take the time to analyze projects together with clients to better fulfill their needs.

BACKGROUND

Introduce your business and what you do there.

I’m the chief customer experience officer at GO plc, a telecommunications company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We hired them to assist us in creating service apps for our company.

SOLUTION

What was the scope of their involvement?

They developed our apps for iOS and Android, but we’re still in the MVP stage. They include basic features such as the ability to view and pay bills, activate bundles, etc. In the future, we’ll hopefully be able to view and manage appointments for different tasks, such as fixing an internet connection, installations, etc.

Their team helped a lot with the design aspect as well, as we had zero experience there. While we do have people in charge of marketing and strategy, Infinum aided and co-created some elements of it.

Currently, we’re adding functions to the apps and are going to spend 2019 refining them so that we can reach a world-class level.

How did you come to work with Infinum?

I reached out to several companies in the app business, however, I knew about Infinum beforehand since they had done work for other telecommunication companies. The apps they’ve produced have high ratings and their offer was the best.

We clearly specified to them that we’re a small company that can’t benefit from the economy of scale. We didn’t want a solution that was designed for another market, which they could simply tweak, recycle, and then sell to us. We wanted something that was truly customized for us, and Infinum was able to accommodate all our needs. It was a very straightforward process.

What is the status of this engagement?

We started working together in May and ended the collaboration in November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They adjusted to our challenges and helped us bring the app to market in only six months, which is remarkable.

How did Infinum perform from a project management standpoint?

I’m extremely satisfied with their project manager. He’s a younger guy, but also quite agile. He was flexible with his working hours and was always helping us. Furthermore, he never hesitated to provide recommendations whenever he saw a different direction that we should consider. He held our hand throughout the project, especially given that this was our first experience with app development.

What did you find most impressive about them?

Their flexibility was quite extraordinary. Other providers will only sell a product without first asking their client what they want in order to accommodate their needs. On the other hand, Infinum is a young company with a lot of potential and a wonderful corporate culture. They don’t have a fixed mindset with which they approach problems. Instead, they review it with their customer in order to find a decent solution. The level of support we received was amazing.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Technology Consulting Company

“Infinum’s willingness to push the boundaries of technology and flexibility throughout the process was excellent."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Aug. 2018
Project summary: 

Infinum designed and developed mobile apps for iOS and Android. They performed front- and backend work to implement a landing page and an administrative platform.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Ryan Schwartz
Founder, Archtop Studios
 
Verified
The Review
Feedback summary: 

The product has launched in the app store and online as a fully-functioning MVP. Infinum was communicative, adaptable, and prepared to go the extra mile throughout the project, aiding to the app’s success.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Archtop Studios, a technology consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

I had a client who needed a full-stack mobile app and web backend solution that would provide their product to fraternities and sororities across the country. I required designers, developers, and project management resources to help accomplish this project.

SOLUTION

What was the scope of their involvement?

The Infinum team provided all the wireframes, created a comprehensive layout, and developed all assets for the design elements. The app had to allow users to check into events, pay dues, report volunteer hours, etc.

They designed the app to allow for the many interactive features for the users. Their team created a landing page for the app and developed an API-driven, web-based administrative platform on the backend. The native app is iOS and Android compatible.

What is the team composition?

Their team consisted of a project manager, a few backend developers, and four Android and iOS developers. They also provided a QA resource and a project overview personnel. I served as the product owner and worked directly with the project manager they provided. 

How did you come to work with Infinum?

A colleague of mine had worked with them in the past, and they had done multiple projects for us. I vetted them personally and reached out to them with an outline of our plan. After some discussions, we created a proposal together to send to my client for approval. Once the plan was agreed on, we moved forward with Infinum.

How much have you invested with them?

We spent $150,000.

What is the status of this engagement?

We worked together from April 2017 - August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now have a functional MVP that launched in app stores and online. The end client is happy with the outcome of the app; there haven’t been many issues, and they delivered everything according to plan. The code quality is stable. I’m now reselling their work to another client, so it's high quality.

How did Infinum perform from a project management standpoint?

They used their in-house tool, Productive, that provided access to the product backlog, financials, time reports, and invoices. It was my primary interface with the project data on their side. They ran a standard scrum, agile process for development. I connected with my project manager through Slack and email; they were always available for questions and assistance.

What did you find most impressive about them?

Infinum’s willingness to push the boundaries of technology and flexibility throughout the process was excellent. They did their best to be on my schedule, despite the time difference. The work they produced is solid, well-designed, and impressive. Infinum is a partner and I have nothing but great things to say about them.

Are there any areas they could improve?

It could have been beneficial to everyone if they had more control over changes in scope throughout the project. If they managed to do that, it would have allowed me to be more transparent about finances when my client received billing.

Do you have any advice for potential customers?

I'd have no hesitation in choosing them as a partner when looking for a design and development resource; you will see their strong project management and development resources.

5.0
Overall Score They are flexible and provide full transparency in their work.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Although the scope sometimes changed, they deliver what they commit to.
  • 5.0 Cost
    Value / within estimates
    Their prices are more affordable than in the US, and the quality is just as high.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what they promised.
  • 5.0 NPS
    Willing to refer
    I’ve worked with them for years and never had a problem.

Native Mobile App Dev for Real Time Photo Requests

"They were always on time, which has never seemed to happen in app development projects for colleagues or myself."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Infinum developed a native mobile app for Android and iOS mobile devices that enables users to request real-time photos of different locations.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Luke Tomaszewski
Founder, ProxyPics, Inc
 
Verified
The Review
Feedback summary: 

Infinum’s final product is user-friendly and easy to navigate. To deliver the mobile app on time, they quickly made last minute changes and updates without difficulty. By leveraging a project manager, they ensured that no requirements were lost in translation.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of ProxyPics, a new startup mobile app that provides real-time multimedia images of anything you can drop onto maps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We needed help building our mobile iOS and Android app.

SOLUTION

What was the scope of their involvement?

Infinum built native Android and iOS mobile apps. I gave them an idea of what I wanted and they took it from the idea stage, developed the wireframe, and built it out. Every week, we would go over project progress and details, I would give them input, and they would continue to develop while implementing my feedback.

The final product enables users to sign in and request real-time images from people near a location. That requires communication between devices, notifications, location settings, and camera access.

What is the team composition?

The majority of the time, I worked with our project manager. The team also included the owner and a backend developer.

How did you come to work with Infinum?

A friend of mine that owns a tech company recommended them to me. We looked at a few other companies, but Infinum seemed to really have everything together.

How much have you invested with them?

We’ve spent a little over $100,000.

What is the status of this engagement?

We began working together in October 2017, and while the app is active and live, we are continuing to make updates.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is easy to navigate and user-friendly, which was one of our main focuses in building the app. Most of the responses we’ve gotten from users are that—from the first time they open the app—it’s self-explanatory and easy to follow.

How did Infinum perform from a project management standpoint?

They always met the established due dates. We would have weekly calls with the project manager, and daily communication over Slack or email.

What did you find most impressive about them?

They were always on time, which has never seemed to happen in app development projects for colleagues or myself. They were accommodating whenever we needed to make last minute changes. They were always willing to work with us.

They also work very quickly, which I think was in part because we worked through a project manager. We had tried to work directly with a developer before, but with a project manager, Infinum was able to easily translate our needs into developer terms.

Are there any areas they could improve?

This was our first time building an app, so to my knowledge they did everything the way they should have. I have no complaints.

Do you have any advice for potential customers?

If you don’t have much technical skill or knowledge, I definitely suggest working through a project manager because there can be a language disconnect when working directly with a programmer or developer. That was one of the biggest benefits of working with Infinum and it made a world of difference.

5.0
Overall Score The app is functional and keeps getting better with the customizations we’re making.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline that I gave them.
  • 5.0 Cost
    Value / within estimates
    The price seemed fair and was on par with our expected budget and various estimates we had gotten.
  • 5.0 Quality
    Service & deliverables
    They built everything that we talked about. We’ve had no issues.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Telecom Operator & Communications Provider

Infinum’s sharp team of industry experts is a market leader in Croatia.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Dec. 2017
Project summary: 

Infinum conducted extensive hands-on beta testing and market research to formulate UX/UI designs. They built native apps for iOS and Android with some hybrid functions. It features auto-login and biometrics.

The Reviewer
 
1,001-5,000 Employees
 
Croatia
Digital Customer Experience Manager, Telecom Operator
 
Verified
The Review
Feedback summary: 

The final deliverable has garnered a 4.5-star average rating in app stores and has 150,000 engaged monthly users. Beta testers and end users have given the product universally positive feedback. Infinum is creative, proactive, and has a fresh perspective. They work outside the scope of the budget.

BACKGROUND

Introduce your business and what you do there.

I’m the digital customer experience manager for the second largest telecom operator in our region. We provide internet and mobile services and digitalize of customer-facing touch points.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We launched a mobile self-care app five years ago. It needed to be redefined and repositioned to align with current trends.

SOLUTION

What was the scope of their involvement?

Infinum designed and developed a beta version, UX/IX, and final app implementation. It’s mainly a native app for both iOS and Android. We used to make a version for Windows Phones but discontinued that investment. Hybrid elements include a redirect to our company website. Features include touch authentication, auto-login via mobile networks, promotional elements, troubleshooting, and point-of-sale locations. Users can access detailed invoices via an interactive menu.

A designer directed our one-month research phase. She interviewed users about the current iteration, read reviews in the app store, and organized workshops with our stakeholders. The team created wireframes based on this feedback and tested the new flow with real customers. After the user interface and graphic elements design stages, we started development. They also provide reliable QA testing.

What is the team composition?

The respective iOS and Android teams included a project manager, two developers, a lead and junior designer, and a QA manager.

How did you come to work with Infinum?

Their founders first contacted us when they were selling an interactive map.

How much have you invested with them?

The last redesign project cost €100,000 ($120,000 USD).

What is the status of this engagement?

They’ve been our mobile development partner since 2009 or 2010. We started our latest project in June 2017. They delivered the frontend by the end of the year. We’re currently working on app stabilization. Our roll-out strategy plans to launch the app in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Infinum’s sharp team of industry experts is a market leader in Croatia. I’m satisfied with the quality of their work. The app’s first version has been in production for five years. It has a 4.5-star average rating and 150,000 active monthly users. It’s been well-received so far. Beta testing yielded positive feedback.

How did Infinum perform from a project management standpoint?

Since we work remotely, we exchange information over digital channels like Slack and a task management tool. They developed the frontend app in two-week Agile development cycles. Our dedicated team works together in one room, which allows for open communication. We hold workshops in-house as needed.

What did you find most impressive about them?

Infinum is a young team with a sharp digital mindset. They approach our engagement of over five years as a partnership. The team always suggests improvements and proactively makes changes at no extra charge.

Are there any areas they could improve?

Although I appreciate their youthful mindset, I come from a corporate environment. Sometimes, I’d prefer a slightly formal approach. It would be beneficial to assemble teams specifically tailored to different clients.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Native Mobile App Dev for Gaming Messaging Platform

"We wouldn’t have been able to get the product built and to this point without Infinum’s support."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2017 - Ongoing
Project summary: 

Infinum provides iOS and Android engineers to support the client-side implementation of a messaging app. They also supported web frontend development.

The Reviewer
 
51-200 Employees
 
San Francisco, California
Stephen Detwiler
CTO, N3TWORK INC
 
Verified
The Review
Feedback summary: 

Still in beta, the app has received positive feedback for their high-quality work. Throughout the engagement, Infinum’s technical expertise helped them meet deadlines and respond quickly to any inquiries or technical concerns that arose.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of N3TWORK, a mobile games developer based in San Francisco.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We needed help building a mobile application for Android and iOS, both native and web-based development.

SOLUTION

What was the scope of their involvement?

We provided the requirements for the skill sets we needed and Infinum assigned people from their team to our app. We led the overall technical architecture, UX, and UI for the project. It's a messaging app that has integrated media, stories, and videos.

We also collaborated with Infinum on the implementation for the client side as we were building our in-house engineering team. It was almost a year that we had their engineers working on the project.

What is the team composition?

We worked with seven members of their team, including two iOS developers, two  Android developers, and one frontend web developer.

How did you come to work with Infinum?

One of my colleagues previously worked with Infinum and recommended them for this project.

What is the status of this engagement?

We started working together in May 2017 and we're almost done with the project. There’s currently an iOS engineer and an Android engineer working half-time to complete the transition to our in-house engineering team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software is still in private beta right now so we don't have metrics for the reception within the market. We wouldn’t have been able to get the product built and to this point without Infinum’s support. The quality of their work has been quite high. As far as any problems that have come up during development, they've been very responsive in working to continually improve the software over the course of the project.

How did Infinum perform from a project management standpoint?

They initially had a project manager coordinating with us. We ended up integrating the engineers directly into our team, so we didn't use their project management for the bulk of the project.

What did you find most impressive about them?

They were able to understand and adapt to our engineering style and project requirements very quickly. That was crucial to us all being able to work together as one team.

Are there any areas they could improve?

Not really. The biggest challenge we had was trying to coordinate the product across four time zones.

Do you have any advice for potential customers?

Be very clear about the scope and requirements of what you're looking to build. Then, communicate continually throughout the project about whether or not you feel the work is heading towards that goal.

4.5
Overall Score It's been a really good collaboration. I'm sure we'll work with them again.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They worked within fairly aggressive targets and did a good job meeting them.
  • 4.0 Cost
    Value / within estimates
    We could have spent less money elsewhere but it was worth it.
  • 4.5 Quality
    Service & deliverables
    They understood our overall goals and built to those requirements.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them and would do so again.

Mobile App Dev & UI/UX Design for Large National Bank

"It’s been hugely beneficial to work with a vendor that can translate customer needs into a cohesive design."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Infinum provided frontend development for an iOS/Android mobile banking app. The solution lets users view their accounts, make payments, and monitor credit loans. It also includes a news feature.

The Reviewer
 
201-500 Employees
 
Ljubljana, Slovenia
Director of Development & Marketing, Bank
 
Verified
The Review
Feedback summary: 

Customers responded positively to the new app. It ranks high on Google and even inspired redesign efforts among competitors. Infinum’s enthusiastic team has a keen grasp of user experience and offers creative solutions. They’re flexible with scope changes and stick to deadline and cost estimates.

BACKGROUND

Introduce your business and what you do there.

I'm the director of product development and marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We wanted to launch a mobile banking app and needed a partner for frontend development. We wanted to include the latest technologies and unique features to set us apart from the mobile solutions of our competitors.

SOLUTION

What was the scope of their involvement?

They’re experts on user experience, so they helped shape the project from the beginning. They advised us on design and then developed the frontend based on our specifications.

The app includes a number of functionalities. Users can view all of their savings accounts and any cards connected with our bank, and also monitor the status of any credit loans. They can pay any outstanding orders and create electronic documents to assist with bill payments. The app is available for Android and iOS.

We conducted a redesign last year. Users can gain access via fingerprint scan on the Android app.

We’re currently considering additional functionalities for a new app.

What is the team composition?

They have a team of developers and designers and a team for business development.

How did you come to work with Infinum?

They responded to our RFP. They were a young firm at the time and we were really impressed by their enthusiasm and knowledge. They are very different than their competitors.

What is the status of this engagement?

We started working together in 2015 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re an excellent provider, so they delivered a quality product free of any errors that would leave our customers with a negative impression. This was the most important part for us. We saw great results upon launch.

User feedback has been very positive and our app is ranked quite high on Google.

How did Infinum perform from a project management standpoint?

We outline our priorities and sit down with them to discuss our needs for the coming year. They’re very flexible and work with us in the event of any scope changes.

We’re always thinking of new features to include and ways to optimize our app. Infinum has always supported us and advises us on solutions to maximize our product’s efficiency.

What did you find most impressive about them?

They're really cooperative and have a deep understanding of user experience. It’s been hugely beneficial to work with a vendor that can translate customer needs into a cohesive design. 

Are there any areas they could improve?

No, we are satisfied and expanding our business relationship.

5.0
Overall Score It was a good experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They work with us to prioritize any scope changes and take proactive steps to keep the project on track.
  • 4.5 Cost
    Value / within estimates
    Costs can always be lower, but they're an excellent value.
  • 5.0 Quality
    Service & deliverables
    They’re flexible, responsive, and support our needs. They deliver quality products.
  • 5.0 NPS
    Willing to refer
    I’d recommend them to anyone but our competitors. :)

iOS Mobile App Dev for Flight Booking Platform

“I've worked with remote teams for five years and Infinum is one of the best I've ever seen.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Feb. 2018
Project summary: 

Infinum conducted a code review and audit of an MVP that was created in-house. The team then rebuilt the entire flight-booking app for iOS, including an instant booking flow feature and calendar sync.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Senior Product Manager, Startup Incubator
 
Verified
The Review
Feedback summary: 

Infinum’s adaptability in working with unclear direction expedited completion and fostered trust. Their bespoke project management system made it easy to track progress and to budget appropriately. Humility amid work well done and reasonable pricing for high quality underscore their value.

BACKGROUND

Introduce your business and what you do there.

I'm a senior product manager at our company, which is essentially an incubator and accelerator. Fifty percent of our business is building companies from scratch and the other half involves helping existing businesses grow.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

At the start of this project, we had built an MVP in-house within three weeks. It was quite buggy, but it proved and validated our concept. We needed support to build it further.

SOLUTION

What was the scope of their involvement?

To start, they did a code review and brought our engineer to their office to answer a few questions. After that was complete, they performed an audit that indicated the greatest opportunities, risks, and what to fix. They made it easy to prioritize and pinpoint where to act first.

Once we had a plan in place, we went into an agile way of working. We told them that since we were a startup builder, there was going to be a lot of ambiguity. They handled that really well and only gave us one condition; if we wanted more resources on the project, we'd need to give them some notice.

Infinum rebuilt the entire app, which is now available for purchase on the App Store. Part of the process involved creating an instant booking flow. This feature allows users to input their card details, after which they'll never have to fill out another form on a supplier site to book flights. You connect your calendar and can search, book, and sync flights that work around your schedule.

What is the team composition?

About five people have worked on this project throughout the whole period. The main iOS engineer and one of the project managers were there the whole time. We also had some backend support and one technical director was briefly involved. Whenever we had additional requirements, we had someone step in.

How did you come to work with Infinum?

We went through a broker to find Infinum. We were looking for a user experience-centric vendor with a specific set of technological skills and significant experience with mobile. The brokerage gave us five companies, which we narrowed down to three. Each of them gave us a proposal and we liked Infinum's best. We went to see their offices, held a meeting to discuss strategy, and really liked them. That's why we ended up choosing them.

How much have you invested with them?

We've spent between €70,000–€100,000 ($86,977–$124,254 USD).

What is the status of this engagement?

We first started working together in September 2017. We paused the project in early February 2018. Now that it’s built, it's become its own business and we've hired a CEO. It will be starting again at some point, but we're definitely continuing with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I've worked with remote teams for five years and Infinum is one of the best I've ever seen. Their quality of work was very high and they’re proactive with solutions. They had a very hard job to complete within a very short time period. The team is really good at thinking like a startup, which worked out well for us.

Usually, I prefer to build my own team of remote contractors rather than using an agency. While many agencies limit your choices, it was quite different with Infinum. They were clear and upfront about what resources we were getting and why and offered us options, which was really nice. The iOS engineer is very experienced even though they didn't market it that way. They were very humble. Many things we do are quite complicated and they performed well with a fast turnaround time.

How did Infinum perform from a project management standpoint?

I really like their system. All of their iOS engineers sit together and all of their JavaScript engineers sit together, so they can meet to plan work in separate project rooms. When they're actually working on development, they’re surrounded by experts who can help. For communication, we use Slack. We had two joint channels for project and development.

They also use a proprietary tool called Productive. It's perfect for working with an agency. Not only does it create normal tickets, but it also tracks time, which can be viewed in monetary form. It shows the cost of each ticket and how much work is done each week. This system has made it really easy to plan our finances.

What did you find most impressive about them?

Their ability to accommodate smaller-style, startup thinking was excellent. Many agencies assign a project manager who requires detailed definition and adds excess layers of complexity. With Infinum, we could make many decisions within one day. They are totally fine working with that ambiguity and are consistently able to wing it. That was something we really wanted and they definitely delivered.

Are there any areas they could improve?

I'm quite a critical person and I really can’t think of anything. I'm really happy, even with the project management. Usually, agencies will really grift you on that side, pricewise. The bill was tiny, which is great because we still felt like everything was managed and taken care of. It was a good experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Consumer Electronics Manufacturer

“Infinum will ask questions and push back in order to develop the best product possible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Nov. 2016 - Ongoing
Project summary: 

Currently in the testing phase, Infinum is building native apps for both Android and iOS. Their team works on design, backend, CMS, quality assurance, etc., using Slack, Rally, and SharePoint to track progress.

The Reviewer
 
10,000+ Employees
 
Amsterdam, Netherlands
Head of Digital Innovations, Consumer Appliance Manufacturer
 
Verified
The Review
Feedback summary: 

Although the project is large, Infinum stays on schedule while still providing excellent work. They’re flexible with changing requirements and needs, and the team proactively solves problems when they arise.

BACKGROUND

Introduce your business and what you do there.

I’m the head of digital innovation for a consumer electronics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infinum?

We wanted to build an app from end to end, including an administrative interface, content management system (CMS), design, backend, and quality assurance.

SOLUTION

What was the scope of their involvement?

We hired Infinum to build the complete platform, including a newly developed backend, for Android and iOS. Infinum wanted to build with cross-platform tools, but our company wants them to be native apps. The designers work specifically on touch point areas for users, and the entire system is being tested by them and overseen by us. We have a system architect and a product owner in-house who give Infinum the requirements and guide them through the development.

The app will be a mechanism for us to deliver content that relates to our consumer electronics.

Infinum doesn’t provide marketing, but they help with technical and usability strategy. We’ve delivered a few versions of the app, but only to test them because the work is still ongoing.

What is the team dynamic?

We have about 18–20 people on our team: a project manager, four or five Android developers, four or five iOS developers, two designers, three quality assurance testers, three or four for the backend, and two or three for the content management system.

How did you come to work with Infinum?

We found them through a Google search. Our previous partner was a bit too expensive, so I looked online, found a few options that I met with, and Infinum seemed the best fit.

How much have you invested with them?

We’ve spent a little over €1,000,000 [$1,180,065].

What is the status of this engagement?

We began working together in November 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the first version of the platform in the timeframe we had planned. It’s only been downloaded about 15,000 times, but we’re intentionally keeping it small. Right now, we’re just testing it in a few countries to see what improvements need to be made. In general, the feedback is positive, and we’re meeting all of our key performance indicators.

How did Infinum perform from a project management standpoint?

We have a dedicated project manager who communicates with us daily, and that’s been a fantastic relationship. We use Rally to store our backlog and requirements such as user stories, acceptance criteria, test cases, and defect logs. Slack is our main communication tool, although we do have biweekly in-person meetings and use Microsoft SharePoint for document collaboration. The process is fully agile and through scrum.

What did you find most impressive about them?

The language barrier was a concern, but they speak English as well as we do, so that’s never been a problem. Their team is quite large, so we thought it might take a while to orient everyone, but they jumped right into the work without hesitation. Unlike other agencies that just do what you say, Infinum will ask questions and push back in order to develop the best product possible, which we appreciate. Whenever we need to scale up or down, they’re accommodating and do their best to match our needs.

Are there any areas they could improve?

Their team is pretty young, so some seniority might give them a bit more focus and direction.

5.0
Overall Score It's a pleasant experience working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're flexible and always keep deadlines.
  • 5.0 Cost
    Value / within estimates
    In comparison to other companies, we're getting quite a lot for our money.
  • 5.0 Quality
    Service & deliverables
    I've never had issues with their products.
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C3917822
Date of Formation
Oct 2, 2013
Last Updated
Jan 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
March 25, 2019