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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: May 15, 2026
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15 Leaders 15 Contenders

17,184 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

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    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects

    Reviews mention Great project management

    Clients have consistently praised QAlified for their exceptional project management. One notable feedback highlighted their well-structured approach, providing clear timelines and guidance on deliverables. The Engineering Manager from Glossi emphasized QAlified's fast response rates and willingness to collaborate on solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for their organized management style and commitment to client needs, making them a reliable partner.
    • App Testing for Content Creation Platform
      5.0 Jul 31, 2024

      Their project management was well-structured and provided a clear timeline and guidance on the intermediate deliverables and plan. We have a shared Slack channel and their response rate is always extremely fast at all hours of the day. They are always willing to work with us to find the best solutions to our goals, even if they don't fit in perfectly with their existing infrastructure.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, QAlified received positive feedback for their quality assurance services. Clients praised their strong project management, timely deliverables, and cultural alignment, noting that they operated as a true partner. Specific instances highlighted their effective communication and structured defect reporting, which improved site stability and reduced production issues. While clients suggested exploring test automation earlier, this was viewed as an opportunity for growth rather than a significant shortcoming.
    Read 1 Recent Review
    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

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    United States (9) Uruguay (7) Argentina (1) Germany (1)
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  • Hechura Logotype

    3.5 2 reviews
    $10,000+
    $100 - $149 / hr
    2 - 9
    Huntsville, AL

    Services provided

    20% UX/UI Design
    55% Custom Software Development
    25% Generative AI

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Hechura is a digital interface design company specializing in UX/UI and user-centered design, providing services such as architecture, design, and development for MVPs and custom software platforms. Feedback is mixed, with 50% of reviews praising their innovative use of AI tools and responsiveness, while the other 50% report challenges with project completion, responsiveness, and software security issues.

    See all 2 projects
    1 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Development & UX/UI Design for Software Company

    5.0 — Hechura designed and developed an MVP for a software company. The team handled the MVP's architecture, design, and development, integrated third-party APIs, and built end-to-end workflows. Read more
    Read 2 Reviews

    Industry Experience

    Hechura demonstrates expertise in the software industry, particularly in developing custom platforms and MVPs for B2B SaaS businesses. Clients commend their ability to deliver on project timelines and the innovative use of AI tools, leading to successful product launches. However, feedback indicates potential concerns regarding responsiveness and project management quality over time. Overall, Hechura is well-suited for software-related projects, especially those involving marketplace functionality and MVP development.

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    Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Hechura as providing good value for money, with one client highlighting the 'great culture fit' and 'good value for cost' as reasons for their selection. However, there are concerns regarding additional costs after the initial contract, with one reviewer noting that the team requested more money before completing the project. Overall, while initial responsiveness and delivery were praised, some clients experienced delays and issues that impacted perceived value.
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  • Terralogic Solutions Inc Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Ho Chi Minh City, Vietnam

    Services provided

    10% UX/UI Design
    15% Cloud Consulting & SI
    15% Cybersecurity +6
    10% CRM Consulting and SI
    10% Custom Software Development
    10% Document Digitization & Management
    10% IT Managed Services
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Terralogic Solutions Inc is an UX agency. Launched in 2008, the company is based in San Jose, California and Ho Chi Minh City, Vietnam. Their team offers UX/UI Design and IT managed services.

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  • Perfika Logotype

    Perfika

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    30% UX/UI Design
    40% Product Design
    20% Web Design +2
    5% Graphic Design
    5% Logo

    Focus Areas

    30% Usability Testing
    70% UX Strategy

    Perfika is a Paço de Arcos, Portugal-based Product Design company. Their services include Product Design and UX/UI Design.

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  • I Concept Digital Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Subang Jaya, Malaysia

    Services provided

    10% UX/UI Design
    25% Web Design
    20% Web Development +4
    15% E-Commerce Development
    15% Social Media Marketing
    10% Digital Strategy
    5% Custom Software Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    I Concept Digital is a web design company. Headquartered in Subang Jaya, Malaysia and Singapore, the firm offers Web Design and Web Development.

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  • IST.GrouP Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    20% UX/UI Design
    40% Web Development
    25% Web Design +3
    5% E-Commerce Development
    5% Logo
    5% Other Application Development

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    IST.GrouP, a website development company, is based in Washington DC, District of Columbia and Kyiv, Ukraine. They specialize in Web Development and Web Design.

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  • Websparks Singapore Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Singapore, Singapore

    Services provided

    15% UX/UI Design
    25% Search Engine Optimization
    25% Social Media Marketing +2
    20% Digital Strategy
    15% Content Marketing

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Launched in 2008, Websparks Singapore is a social media marketing agency. The firm provides Social Media Marketing and Search Engine Optimization, and is midsize.

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  • Aerolab Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    50 - 249
    Buenos Aires, Argentina

    Services provided

    20% UX/UI Design
    20% Product Design
    15% Custom Software Development +3
    15% Mobile App Development
    15% Web Design
    15% Web Development

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    Aerolab is a midsize UX design company based in Buenos Aires, Argentina. Their services include UX/UI Design and Product Design.

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  • Half Full Half Empty Logotype

    Half Full Half Empty

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    100% UX/UI Design

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    Small user experience design company Half Full Half Empty, is based in London, England. Their services include UX/UI Design.

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  • LiveBits Logotype

    LiveBits

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Email Marketing
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    LiveBits, a midsize branding agency, is located in Karachi, Pakistan and London, Alaska. The team provides Branding and Social Media Marketing.

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  • monotwo Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Vilnius, Lithuania

    Services provided

    25% UX/UI Design
    25% Web Design
    20% Web Development +2
    15% Branding
    15% Product Design

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Monotwo is a web design agency. The Vilnius, Lithuania-based firm was founded in 2014. Their services include Web Design and UX/UI Design.

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  • Sygnoos Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9
    Yerevan, Armenia

    Services provided

    25% UX/UI Design
    25% Mobile App Development
    25% Search Engine Optimization +1
    25% Web Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Sygnoos is a SEO services firm in Yerevan, Armenia. Their services include Search Engine Optimization and UX/UI Design.

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  • BroHouse Logotype

    BroHouse

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    25% Packaging Design
    20% Branding +5
    15% Logo
    10% Generative AI
    10% Graphic Design
    5% Print Design
    5% Web Design

    Focus Areas

    45% Usability Testing
    30% UX Strategy
    25% User Research

    BroHouse, a small Packaging Design company, is based in București, Romania. The team offers Packaging Design and Branding.

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  • ENTRINE Logotype

    5.0 1 review
    $1,000+
    $50 - $99 / hr
    50 - 249
    Tallinn, Estonia

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Web Development +3
    15% AR/VR Development
    15% Video Production
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    ENTRINE offers comprehensive services including UX/UI design, interactive website builds, and Web3 minting experiences. The overall feedback highlights their exceptional visual design and aesthetics, punctual delivery, and thoughtful project management, though a more proactive strategic approach could have been beneficial.

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  • Single Focus Web Logotype

    Single Focus Web

    4.0 1 review
    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Design
    20% Web Development +6
    10% Branding
    10% Graphic Design
    10% Logo
    10% Mobile App Development
    5% Digital Strategy
    5% Email Marketing

    Focus Areas

    10% Usability Testing
    80% UX Strategy
    10% User Research

    Single Focus Web is a web development company specializing in modernizing and enhancing websites with features like mobile responsiveness and animations. The reviews highlight their strong project management skills, clear communication, and personal attention to client needs. With 100% positive feedback, their work consistently garners praise for design and ease of navigation, particularly from nonprofit organizations.

    See all 1 projects

    Industry Experience

    Single Focus Web has demonstrated expertise primarily within the construction and nonprofit industries, notably enhancing Habitat for Humanity Tucson's digital presence. Clients praised their ability to modernize websites, improve mobile responsiveness, and provide tailored solutions without upselling. The overall sentiment is highly positive, with feedback emphasizing their effective project management, organization, and commitment to client goals, indicating a strong fit for similar organizations seeking personalized web services.

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    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have reported that Single Focus Web offers straightforward pricing without upselling, providing significant value for money. One client noted their project cost around $7,500 and praised the company for understanding their vision and delivering a high-quality website that received positive feedback from stakeholders. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service, with clients appreciating the personal attention and organized project management.
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  • Pixaculous Designing Services LLP Logotype

    Pixaculous Designing Services LLP

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% UX/UI Design
    15% Web Design
    15% Web Development +3
    10% E-Commerce Development
    10% Mobile App Development
    5% Branding

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Pixaculous Designing Services LLP is an user experience design company. Their small team of employees is based in Kolkata, India. Their team offers UX/UI Design and Web Design.

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  • Supply Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    10 - 49
    Portland, OR

    Services provided

    30% UX/UI Design
    30% Digital Strategy
    15% Branding +5
    5% Custom Software Development
    5% E-Commerce Development
    5% Mobile App Development
    5% Web Design
    5% Web Development

    Focus Areas

    10% Usability Testing
    50% UX Strategy
    40% User Research

    In Portland, Oregon, Supply is a Digital Strategy company. Launched in 2017, the team focuses on Digital Strategy and UX/UI Design.

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  • We Discover Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Sydney, Australia

    Services provided

    20% UX/UI Design
    30% Product Design
    20% Digital Strategy +4
    10% Application Management & Support
    10% Market Research
    5% Conversion Optimization
    5% Web Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Based in Sydney, Australia and Richmond, Australia, We Discover is a Product Design company. The team specializes in Product Design and UX/UI Design.

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  • New Beach Co. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Byron Bay, Australia

    Services provided

    20% UX/UI Design
    20% Marketing Strategy
    20% Social Media Marketing +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    New Beach Co. Is a Marketing Strategy company launched in 2006. The team provides Marketing Strategy and Social Media Marketing and is in Byron Bay, Australia.

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  • LIMESODA Interactive Marketing Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Wien, Austria

    Services provided

    10% UX/UI Design
    15% E-Commerce Development
    15% Social Media Marketing +6
    15% Web Design
    15% Web Development
    10% Search Engine Optimization
    10% Video Production
    5% Custom Software Development
    5% Logo

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    LIMESODA Interactive Marketing is an e-commerce development firm. The Wien, Austria-based team specializes in E-Commerce Development and Social Media Marketing.

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  • Kffein Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    10 - 49
    Montréal, Canada

    Services provided

    25% UX/UI Design
    30% Web Development
    15% Web Design +4
    10% E-Commerce Development
    10% Low/No Code Development
    5% API Development
    5% AR/VR Development

    Focus Areas

    10% Usability Testing
    90% UX Strategy

    Kffein is a web development firm. The team provides Web Development and Web Design and is in Montréal, Canada.

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  • Denman Digital Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    10 - 49
    Vancouver, Canada

    Services provided

    25% UX/UI Design
    30% Digital Strategy
    25% Web Development +3
    10% Branding
    5% Mobile App Development
    5% Video Production

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Denman Digital is a Digital Strategy company. In Vancouver, Canada, their small team focuses on Digital Strategy and UX/UI Design. The company was founded in 2010.

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  • Blue Horn Technologies Logotype

    Blue Horn Technologies

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    10% Custom Software Development +7
    10% E-Commerce Development
    10% Low/No Code Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% Cybersecurity
    5% Pay Per Click

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Launched in 2005, Blue Horn Technologies is a mobile app development company. The agency specializes in Mobile App Development and Social Media Marketing.

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  • Pardberry Software Logotype

    5.0 1 review
    Undisclosed
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    20% Mobile App Development +4
    10% Blockchain
    10% E-Commerce Development
    10% IoT Development
    10% Web Development

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Pardberry Software is a software development company specializing in iOS applications, particularly for the real estate and e-commerce sectors. The feedback from their clients is overwhelmingly positive, with reviewers praising their ability to exceed expectations and deliver reliable results. Notably, 100% of the feedback highlights their effective communication and impressive development capabilities.

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    Industry Experience

    Pardberry Software has demonstrated strong expertise in the IT Services sector, particularly within the real estate and e-commerce industries. Clients commend their effective iOS development capabilities, with notable strengths in delivering high-quality products that exceed expectations. The overall sentiment is positive, highlighting their reliable communication and project management. Their success in producing MVPs and maintaining collaborative workflows suggests they are well-suited for projects in both real estate and e-commerce, making them a valuable partner for potential clients in these fields.

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    IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Pardberry Software's pricing and value for money, noting that the results exceeded expectations. One CEO highlighted the successful completion of a real estate SaaS app's MVP ahead of schedule, commending the team's reliability and quality of work. Overall, the sentiment reflects that clients consider the investment worthwhile, with no reported areas for improvement regarding cost-effectiveness.
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  • Dock Logotype

    5.0 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Gdańsk, Poland

    Services provided

    20% UX/UI Design
    30% Web Development
    25% Web Design +2
    15% Mobile App Development
    10% Low/No Code Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    We are a software development company specializing in Web - mostly websites, internet shops, web apps, CMS, and CRM. We are known for simple but beautiful designs. The company started with the main

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  • Bellosoft Limited Logotype

    5.0 1 review
    $5,000+
    $50 - $99 / hr
    10 - 49
    Watford, England

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    At Bellosoft, we believe technology should empower people, connect opportunities, and unlock growth. Founded with a global mindset, our agency partners with businesses across industries to design

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  • Ai Core Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Buenos Aires, Argentina

    Services provided

    25% UX/UI Design
    25% IT Strategy Consulting
    25% Mobile App Development +2
    15% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Ai Core is an user experience agency launched in 2018. Their team provides UX/UI Design and IT strategy consulting.

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  • Ruess Group GmbH Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Stuttgart, Germany

    Services provided

    25% UX/UI Design
    30% E-Commerce Development
    15% Web Development +3
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Ruess Group GmbH is a small e-commerce development firm based in Stuttgart, Germany and München, Germany. Their services include E-Commerce Development and UX/UI Design.

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  • Discretelogix Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    20% Mobile App Development +3
    20% Web Development
    10% AI Development
    10% E-Commerce Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Discretelogix, a software development firm, offer Custom Software Development and Web Development. They were launched in 2006.

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  • Techinnover Analytics Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria

    Services provided

    15% UX/UI Design
    25% Custom Software Development
    20% Mobile App Development +3
    20% Web Development
    10% AI Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Founded in 2016, Techinnover Analytics Limited is a small Lagos, Nigeria-based custom software development firm. Their team focuses on Custom Software Development and Web Development.

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  • Grayscale Limited Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Tuen Mun, Hong Kong

    Services provided

    30% UX/UI Design
    40% Web Design
    20% Web Development +2
    5% Graphic Design
    5% Translation

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Established in 2011, Grayscale Limited is a web design agency. Based in Tuen Mun, Hong Kong, the team offers Web Design and UX/UI Design.

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  • Baldwin Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Gent, Belgium

    Services provided

    15% UX/UI Design
    35% Web Development
    25% E-Commerce Development +2
    15% Search Engine Optimization
    10% Content Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Headquartered in Gent, Belgium and Cluj-Napoca, Romania, Baldwin is a small website development company. Their services include Web Development and E-Commerce Development.

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  • Kamtech Associates Pvt. Ltd. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Jaipur, India

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% IT Strategy Consulting +3
    20% Mobile App Development
    10% CRM Consulting and SI
    10% Web Design

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Kamtech Associates Pvt. Ltd. Is an UX design agency. They are in Jaipur, India and Jaipur, India and have small team. They specialize in UX/UI Design and IT strategy consulting.

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  • Pimula Agency Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    50 - 249
    Cairo, Egypt

    Services provided

    15% UX/UI Design
    15% Social Media Marketing
    15% Web Design +6
    10% Content Marketing
    10% Digital Strategy
    10% Mobile App Development
    10% Video Production
    10% Web Development
    5% Branding

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Pimula Agency, a social media marketing company, is in Cairo, Egypt and Jeddah, Saudi Arabia. They offer Social Media Marketing and Web Design.

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  • Md Jubaer Alam Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    40% UX/UI Design
    40% Graphic Design
    20% Product Design

    Focus Areas

    40% Usability Testing
    40% User Research
    20% UX Strategy

    User experience agency Md Jubaer Alam is located in Dhaka, Bangladesh and ঢাকা, Bangladesh. The team provides UX/UI Design and Graphic Design.

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  • Zyne Ventures Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Houston, TX

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Writing Services +8
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development
    5% Ecommerce Marketing
    5% Email Marketing

    Focus Areas

    100% Usability Testing

    Zyne Ventures is a digital marketing company specializing in enhancing client market presence through comprehensive strategies, including website optimization and cold calling. Their reviews highlight a 100% satisfaction rate, with clients praising their exceptional project management and attention to detail. Multiple clients noted a significant increase in their customer base and profits, with timely and professional communication being a consistent theme.

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  • Kunst Design Studio® Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    1,000 - 9,999
    Thessaloniki, Greece

    Services provided

    20% UX/UI Design
    20% Graphic Design
    20% Packaging Design +2
    20% Web Design
    20% Web Development

    Focus Areas

    30% Usability Testing
    50% User Research
    20% UX Strategy

    Kunst Design Studio® is a web design company. Founded in 2016, the team offers Web Design and UX/UI Design.

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  • Lead Panda agency Logotype

    Lead Panda agency

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    20% UX/UI Design
    20% Branding
    20% Demand Generation Marketing +2
    20% Market Research
    20% Marketing Strategy

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Lead Panda agency is a branding agency. Launched in 2015, the team focuses on Branding and Market Research. The agency is located in.

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  • Lunar Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Bristol, England

    Services provided

    20% UX/UI Design
    40% Custom Software Development
    40% Web Development

    Focus Areas

    35% Usability Testing
    40% UX Strategy
    25% User Research

    Launched in 2018, Lunar is a software development company. The team specializes in Custom Software Development and Web Development.

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  • Dnest Agency Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Madrid, Spain

    Services provided

    16% UX/UI Design
    20% Branding
    15% Custom Software Development +7
    14% Low/No Code Development
    10% Web Design
    5% Business Consulting
    5% Graphic Design
    5% Logo
    5% Mobile App Development
    5% Web Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Dnest Agency is an UX design agency. Based in Madrid, Spain, the agency was founded in 2016. Their services include UX/UI Design and Custom Software Development.

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  • ITX Corp. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Rochester, NY

    Services provided

    40% UX/UI Design
    50% Custom Software Development
    10% Web Design

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    ITX Corp. Is a software development company. The agency is in Rochester, New York. Their team provides Custom Software Development and UX/UI Design.

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  • CloudNetIQ Labs Logotype

    3.2 3 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Port Harcourt, Nigeria

    Services provided

    30% UX/UI Design
    40% Web Development
    20% Custom Software Development +1
    10% Branding

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    CloudNetIQ Labs is a development company specializing in mobile solutions and product development. Approximately 50% of reviewers praised the quality of the work, while others highlighted challenges with communication and project timelines. Notably, direct access to leadership was appreciated, but improvement in client communication and empathy was suggested.

    See all 3 projects

    Reviews mention Great project management

    CloudNetIQ Labs received commendable feedback regarding their project management capabilities, with clients noting their impressive management structure. One client highlighted the effectiveness of their project management, stating it was 'very impressive,' and appreciated direct access to leadership. Overall, the sentiment reflects strong satisfaction with the management processes employed, contributing positively to project outcomes.
    • Mobile App Dev for International IT Company
      5.0 Jul 24, 2019

      The project management was very impressive. Clients have direct access to the boss.

      Read Full Review
    Read All Reviews

    Industry Experience

    CloudNetIQ Labs has received feedback primarily from the Healthcare and Information Technology industries. In Healthcare, while their developers are recognized for their talent, communication and project management were noted as weaknesses, leading to delays and frustration. Conversely, in Information Technology, their project management was praised, and the delivery of a mobile solution was successful, demonstrating positive impact. Overall, potential clients in IT may find them a suitable match, while those in Healthcare may need to consider communication aspects.

    Read All Reviews

    Select Industry to see insights

    Information technology Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Client feedback on CloudNetIQ Labs indicates a mixed sentiment regarding cost and value for money. One reviewer noted the quality of work was good but expressed frustration over delays and poor communication, suggesting a lack of value for the investment. In contrast, another client praised the impressive project management and direct access to leadership, implying satisfactory value. Overall, while some clients recognized the company's talent, concerns about communication and timeliness affected perceptions of value.
    Read All Reviews
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  • hydro. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Sheridan, WY

    Services provided

    10% UX/UI Design
    10% Branding
    10% E-Commerce Development +7
    10% Graphic Design
    10% Logo
    10% Mobile App Development
    10% Print Design
    10% Product Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Hydro., a branding firm, is headquartered in Sheridan, Wyoming. They provide Branding and Web Design and were launched in 2023.

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  • IONNET CO. Logotype

    4.2 3 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Ho Chi Minh City, Vietnam

    Services provided

    10% UX/UI Design
    25% Digital Strategy
    20% Social Media Marketing +5
    10% AR/VR Development
    10% Advertising
    10% Conversion Optimization
    10% Web Design
    5% Marketing Strategy

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    IONNET CO. is a digital marketing agency specializing in digital marketing, PR, and app development services. Their clients commend their ability to enhance brand visibility and achieve project targets, as evidenced by positive feedback from 100% of reviewers. Common themes include their enthusiastic, deadline-oriented approach and effectiveness within budget constraints, though some clients suggest clearer communication of their services could be beneficial.

    See all 3 projects

    Reviews mention Professional

    Clients have consistently noted IONNET CO.'s professional working style and commitment to collaboration, with one client highlighting their task-by-task approach and willingness to work late to meet deadlines. The team demonstrated enthusiasm and efficiency, achieving over 3,200 app installations in three months. However, some feedback indicated occasional misalignment with client ideas, suggesting room for improvement in communication. Overall, the sentiment regarding professionalism is positive, emphasizing their dedication and effective scheduling.
    • App Dev & Digital Marketing for Logistics Company
      3.0 May 27, 2019

      IONNET CO. has a professional style working style. They collaborated task-by-task with the in-house team. Sometimes, they worked until 11 p.m.

      Read Full Review
    Read All Reviews

    Industry Experience

    IONNET CO. has received positive feedback primarily in the Manufacturing and Transportation sectors. In Manufacturing, they excelled in digital marketing and event promotion, boosting brand visibility and driving sales for clients like Nike and Skechers. In Transportation, their strategic approach led to over 3,200 app installations, exceeding expectations. Overall, clients appreciate IONNET's dedication, collaborative spirit, and project management, establishing them as a strong partner for businesses seeking to enhance their digital presence.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Transportation

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with IONNET CO.'s cost-effectiveness and value for money. One client noted their ability to deliver successful campaigns within budget constraints, stating, "they continually deliver within our budget" and highlighted their partnership as beneficial despite limited resources. Another client appreciated the team's enthusiastic approach and dedication, working late hours to meet deadlines. Overall, the sentiment reflects confidence in IONNET's pricing relative to the quality of services provided.
    Read All Reviews
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  • Riot Design Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Empoli, Italy

    Services provided

    20% UX/UI Design
    20% Web Design
    15% Web Development +5
    10% Conversion Optimization
    10% Digital Strategy
    10% E-Commerce Development
    10% Graphic Design
    5% Logo

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Riot Design is a web design company founded in 2012. The agency specializes in Web Design and UX/UI Design, and is small.

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  • RabCup Corp. Logotype

    Not yet reviewed

    $50,000+
    $300+ / hr
    2 - 9
    Los Angeles, CA

    Services provided

    20% UX/UI Design
    15% AR/VR Development
    15% Direct Marketing +4
    15% Other Application Development
    15% Video Production
    10% Graphic Design
    10% Other Marketing

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    RabCup Corp. Is an UX design company based in Los Angeles, California and Los Angeles, California. Their services include UX/UI Design and Direct Marketing.

    Read more
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  • Obvious Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Bengaluru, India

    Services provided

    50% UX/UI Design
    50% Mobile App Development

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    Obvious is an user experience agency and mobile app development firm. Based in Bengaluru, India, the firm provides UX/UI Design and Mobile App Development.

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  • 4gency Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Beauvais, France

    Services provided

    20% UX/UI Design
    20% Branding
    20% Mobile App Development +2
    20% Product Design
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Founded in 2015, 4gency is a small branding firm. Their team focuses on Branding and UX/UI Design.

    Read more
    View Profile
  • Let's Create Studio Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    2 - 9
    T'bilisi, Georgia

    Services provided

    25% UX/UI Design
    25% E-Commerce Development
    25% Web Design +1
    25% Web Development

    Focus Areas

    50% Usability Testing
    25% UX Strategy
    25% User Research

    Founded in 2021, Let's Create Studio is a web design company. Located in T'bilisi, Georgia, the team focuses on Web Design and UX/UI Design.

    Read more
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  • ARMAR Solutions Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Odesa, Ukraine

    Services provided

    10% UX/UI Design
    10% Digital Strategy
    10% Email Marketing +13
    10% Web Development
    5% Advertising
    5% Branding
    5% Business Consulting
    5% Direct Marketing
    5% E-Commerce Development
    5% Market Research
    5% Marketing Strategy
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Product Marketing
    5% Social Media Marketing
    5% Web Design

    Focus Areas

    40% Usability Testing
    35% UX Strategy
    25% User Research

    ARMAR Solutions is a midsize Digital Strategy company in Odesa, Ukraine. Their services include Digital Strategy and Email Marketing.

    Read more
    View Profile
  • Sigi Technologies Logotype

    5.0 3 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% IT Staff Augmentation +6
    15% AI Development
    10% Mobile App Development
    10% Web Development
    5% Application Testing
    5% DevOps Managed Services
    5% E-Commerce Development

    Focus Areas

    25% Usability Testing
    40% User Research
    35% UX Strategy

    Sigi Technologies provides web development, SEO, and digital advertising services, specializing in creating and managing WordPress sites and Google ads campaigns. Clients commend their project management skills, responsiveness, and ability to deliver on time while adhering to budget constraints. Sigi Technologies is highly regarded for their willingness to listen and adapt to client needs, contributing to business growth.

    See all 3 projects
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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 Capital Numbers
9 PowerGate Software
10 UX Connections
11 DOOR3
12 Digital Aptech
13 QUARTE
14 Slide UX
15 GeekyAnts

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    38.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  9. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  10. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  11. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  12. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  13. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  14. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  15. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  16. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.2/40.0
    17.4/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  18. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  19. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  20. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  21. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  22. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  23. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    37/40.0
    17.6/20 Reviews
    9.6/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  24. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  25. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.2/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  26. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  27. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38/40.0
    18/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  28. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  29. ProCreator Design Logotype

    ProCreator Design

    $10,000+
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% UX/UI Design
    30% Usability Testing
    20% Other
    View Profile Visit Website
  30. UX Team Logotype

    UX Team

    $5,000+
    $100 - $149 / hr
    50 - 249
    Franklin Lakes, NJ

    Ability to deliver

    33.5/40.0
    17.4/20 Reviews
    9.5/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Usability Testing
    50% Other
    View Profile Visit Website

Latest Usability Testing Articles

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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise cover image

Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise

Updated February 24, 2026
Jeanette Godreau

AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.

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Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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