DJINN DIGITAL

BACKGROUND

Please describe your company and position.

I am an executive at Vivat Direct Ltd t/a Readers Digest UK

Describe what your company does in a single sentence.

We are a general interest magazine publisher promoting content across a number of verticals including health, finance, lifestyle, culture and travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DJINN DIGITAL to accomplish?

• New website build and design refresh
• Improved navigation and user experience
• Increase traffic and engagement

SOLUTION

How did you find DJINN DIGITAL?

Referral

Why did you select DJINN DIGITAL over others?

Good value for cost

How many teammates from DJINN DIGITAL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Djinn Digital to help us with our newly built website project. They provided a professional and beneficial service throughout the process, from understanding our brief to scoping out the project. They also offered expert advice on the appropriate framework and software solutions and delivered an excellent product.

Devon, our contact person, was exceptionally responsive, communicated brilliantly in all aspects, and became an integral part of our team. Since launching, we have seen significant improvements in our site's health, increased SEO ranking, and growth in traffic and engagement. We continue to collaborate with them on our plans for further development and trust that they will assist us in achieving our future objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have observed a significant increase of 40% in website traffic, higher user engagement, and increased dwell time on the website. The recent launch of our website has received an overwhelmingly positive response from the user surveys, which confirms that we have successfully provided a better user experience. We have also noticed an improvement in our search engine ranking and website health scores

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Through excellent and regular communication, they delivered the project to agreed timelines and went above and beyond to service our needs and additional requirements.

What was your primary form of communication with DJINN DIGITAL?

Virtual Meeting

What did you find most impressive or unique about this company?

The team has been approachable, friendly, and provided excellent guidance, support, and end-to-end service.

Are there any areas for improvement or something DJINN DIGITAL could have done differently?

Any issues were addressed and resolved quickly, so I have no areas for improvement and would recommend their services.