Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$10,000+$50 - $99 / hr10 - 49Gent, Belgium
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Headquartered in Gent, Belgium and Cluj-Napoca, Romania, Baldwin is a small website development company. Their services include Web Development and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Jaipur, India
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Kamtech Associates Pvt. Ltd. Is an UX design agency. They are in Jaipur, India and Jaipur, India and have small team. They specialize in UX/UI Design and IT strategy consulting.
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$1,000+$150 - $199 / hr50 - 249Cairo, Egypt
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Pimula Agency, a social media marketing company, is in Cairo, Egypt and Jeddah, Saudi Arabia. They offer Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr50 - 249Dhaka, Bangladesh
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User experience agency Md Jubaer Alam is located in Dhaka, Bangladesh and ঢাকা, Bangladesh. The team provides UX/UI Design and Graphic Design.
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$1,000+< $25 / hr250 - 999Houston, TX
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Zyne Ventures is a digital marketing company specializing in enhancing client market presence through comprehensive strategies, including website optimization and cold calling. Their reviews highlight a 100% satisfaction rate, with clients praising their exceptional project management and attention to detail. Multiple clients noted a significant increase in their customer base and profits, with timely and professional communication being a consistent theme.
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$1,000+$50 - $99 / hr1,000 - 9,999Thessaloniki, Greece
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Kunst Design Studio® is a web design company. Founded in 2016, the team offers Web Design and UX/UI Design.
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$25,000+$50 - $99 / hr250 - 999Dubai, United Arab Emirates
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See all 1 projectsAt Octaloop IT & NS, we specialize in delivering innovative technology solutions that help businesses scale and innovate in today’s fast-paced digital landscape. With a strong foundation in
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$5,000+$25 - $49 / hr50 - 249
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Lead Panda agency is a branding agency. Launched in 2015, the team focuses on Branding and Market Research. The agency is located in.
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$10,000+$100 - $149 / hr2 - 9Bristol, England
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Launched in 2018, Lunar is a software development company. The team specializes in Custom Software Development and Web Development.
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$5,000+$50 - $99 / hr10 - 49Madrid, Spain
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Dnest Agency is an UX design agency. Based in Madrid, Spain, the agency was founded in 2016. Their services include UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed250 - 999Rochester, NY
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ITX Corp. Is a software development company. The agency is in Rochester, New York. Their team provides Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Port Harcourt, Nigeria
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See all 3 projectsCloudNetIQ Labs is a development company specializing in mobile solutions and product development. Approximately 50% of reviewers praised the quality of the work, while others highlighted challenges with communication and project timelines. Notably, direct access to leadership was appreciated, but improvement in client communication and empathy was suggested.
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$10,000+$25 - $49 / hr10 - 49Ho Chi Minh City, Vietnam
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See all 3 projectsIONNET CO. is a digital marketing agency specializing in digital marketing, PR, and app development services. Their clients commend their ability to enhance brand visibility and achieve project targets, as evidenced by positive feedback from 100% of reviewers. Common themes include their enthusiastic, deadline-oriented approach and effectiveness within budget constraints, though some clients suggest clearer communication of their services could be beneficial.
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$50,000+$300+ / hr2 - 9Los Angeles, CA
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RabCup Corp. Is an UX design company based in Los Angeles, California and Los Angeles, California. Their services include UX/UI Design and Direct Marketing.
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$10,000+$50 - $99 / hr10 - 49Bengaluru, India
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Obvious is an user experience agency and mobile app development firm. Based in Bengaluru, India, the firm provides UX/UI Design and Mobile App Development.
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$1,000+$50 - $99 / hr2 - 9Beauvais, France
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Founded in 2015, 4gency is a small branding firm. Their team focuses on Branding and UX/UI Design.
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$10,000+$25 - $49 / hr2 - 9T'bilisi, Georgia
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Founded in 2021, Let's Create Studio is a web design company. Located in T'bilisi, Georgia, the team focuses on Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9
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Perfika, a Product Design company, was launched in 2022. The agency focuses on Product Design and UX/UI Design, and is small.
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$5,000+$25 - $49 / hr50 - 249Odesa, Ukraine
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ARMAR Solutions is a midsize Digital Strategy company in Odesa, Ukraine. Their services include Digital Strategy and Email Marketing.
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$5,000+$25 - $49 / hr10 - 49Brooklyn, NY
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Coder Crew is an user experience design agency. Their team is based in Brooklyn, New York and Lahore, Pakistan and focuses on UX/UI Design and Web Development.
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$10,000+$50 - $99 / hr10 - 49Budapest, Hungary
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Launched in 2018, Skvad Digital is a web development firm. Their team provides Web Development and UX/UI Design.
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$10,000+$100 - $149 / hr10 - 49
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TopUX is an UX design company established in 2023. Based in Southfield, Michigan, the team provides UX/UI Design.
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Undisclosed$25 - $49 / hr10 - 49Ranchi, India
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Established in 2019, Cybertize Technologies Pvt Ltd is a web design agency. The team focuses on Web Design and UX/UI Design.
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$25,000+$100 - $149 / hr2 - 9Rotterdam, Netherlands
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Plusdrie is an user experience design agency established in 2013. Based in Rotterdam, Netherlands, the team provides UX/UI Design and Business Consulting.
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$1,000+$25 - $49 / hrFreelancerChişinău, Moldova
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Evghenii Conev(Jack) is an UX design agency and artificial intelligence company. The team specializes in UX/UI Design and Artificial Intelligence and is in Chişinău, Moldova.
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$5,000+Undisclosed2 - 9Lennox Head, Australia
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Index96 is an UX company. Their team is based in Lennox Head, Australia and specializes in UX/UI Design and Web Design.
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$5,000+$25 - $49 / hr2 - 9Firenze, Italy
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Whitesock Srl is an app development company. Their team is located in Firenze, Italy and Montemurro (PZ), Italy and focuses on Mobile App Development and Custom Software Development.
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$5,000+$100 - $149 / hr50 - 249Southampton, England
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Clearvision is a Southampton, England-based custom software development company. They focus on Custom Software Development and DevOps Managed Services and were founded in 1997.
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$5,000+$25 - $49 / hr10 - 49Düsseldorf, Germany
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See all 1 projectsWe are a team of developers, designers and site administrators from Ukraine. Despite the war in our country, we united to create a unique product on Wordpress, WebFlow, OpenCart and other platforms
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$5,000+$100 - $149 / hr10 - 49Frankfurt am Main, Germany
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Quandel Staudt Design GmbH is a small Frankfurt am Main, Germany-based graphic design agency. The team focuses on Graphic Design and Branding.
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$5,000+$50 - $99 / hr10 - 49Beograd, Serbia
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Growww is a web design agency. The Beograd, Serbia-based team specializes in Web Design and Web Development.
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$1,000+$25 - $49 / hr50 - 249
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Based in Los Angeles, California, Design Premiers is a midsize Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49Lungsod Quezon, Philippines
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XS Multimedia, an Advertising company, is based in Lungsod Quezon, Philippines. They specialize in Advertising and Branding and were founded in 2012.
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$10,000+$25 - $49 / hr10 - 49Calgary, Canada
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See all 3 projects<p><em>Building human-centred solutions for tomorrow.</em></p><p>At Fantech Labs, we deliver top-notch bespoke software solutions with a strong focus on custom mobile
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$10,000+$100 - $149 / hr10 - 49Paris, France
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See all 1 projectsKNR Agency provides comprehensive UX/UI design services, including responsive design, wireframes, mockups, and fully functional website prototypes. Reviews highlight their effectiveness in enhancing user experience and visual appeal, as well as their professionalism and client-centric approach, leading to significant improvements in online conversion rates and overall business growth.
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$50,000+$150 - $199 / hr10 - 49Auckland, New Zealand
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E-commerce development firm MageBinary is in Auckland, New Zealand and Sydney, Australia. The team focuses on E-Commerce Development and ERP consulting and SI.
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$10,000+Undisclosed50 - 249Bengaluru, India
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Cloudesign Technology Solutions Pvt. Ltd. Is a Robotics Process Automation company founded in 2016. Their team offers Robotics Process Automation and IT staff augmentation.
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$25,000+Undisclosed50 - 249Dubai, United Arab Emirates
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House of Comms, a midsize PR firm, is headquartered in Dubai, United Arab Emirates and Dubai, United Arab Emirates. Their services include Public Relations and Web Design.
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$10,000+Undisclosed10 - 49
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Superrb is a web design company. The team specializes in Web Design and Web Development, and the firm is headquartered in Hayling Island, England.
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$10,000+$50 - $99 / hr10 - 49Austin, TX
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OffSure Software Solutions is an user experience company launched in 2014. The firm offers UX/UI Design and cloud consulting & SI, and is small.
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$5,000+$25 - $49 / hr50 - 249
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Totem is an IT staff augmentation company launched in 2009. The company focuses on IT staff augmentation and Web Design, and is midsize.
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$1,000+Undisclosed10 - 49
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Established in 2018, District 22 is an UX design company. Located in Port Moody, Canada, the team focuses on UX/UI Design and Web Development.
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$1,000+< $25 / hr50 - 249
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SentientGeeks is a website development company. They are in Kolkata, India and Mississauga, Canada. Their team specializes in Web Development and Mobile App Development.
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$5,000+$150 - $199 / hr2 - 9
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Established in 2019, Fabsty Studios is an user experience agency. Headquartered in Seattle, Washington, the team specializes in UX/UI Design.
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$1,000+$50 - $99 / hr250 - 999
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Brandezk is an UX agency. Their midsize team is located in New York, New York. Their services include UX/UI Design and Web Design.
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$10,000+$100 - $149 / hr50 - 249Baar, Switzerland
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Windmill Smart Solutions is a Baar, Switzerland-based UX company. Launched in 2012, the team provides UX/UI Design and Web Development.
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$10,000+$25 - $49 / hr10 - 49Bengaluru, India
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Palpx is an user experience company. Headquartered in Bengaluru, India, the team focuses on UX/UI Design and Branding.
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$100,000+$25 - $49 / hr50 - 249Ulaanbaatar, Mongolia
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Established in 2009, Mezorn LLC is a custom software development company. The team focuses on Custom Software Development and Mobile App Development.
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Undisclosed$25 - $49 / hr50 - 249San Rafael, Costa Rica
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Brandy Creativity & Technology is a Marketing Strategy company established in 2015. Located in San Rafael, Costa Rica, the team specializes in Marketing Strategy and Web Development.
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$1,000+$25 - $49 / hr50 - 249
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Founded in 2018, Talrace is a midsize website development firm. Their team offers Web Development and cloud consulting & SI.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.