Can you share any information that demonstrates the impact that this project has had on your business?
Since promoting this microsite via paid ads.
How was project management arranged and how effective was it?
Brave Factor set a high-level (aggressive) schedule and kept me informed of progress via email. I did find that without regular check-in calls, I sometimes lost track of our status or my own tasks. This was a short project so it never really got messy, but for a larger scale project I would want a slightly more significant PM structure, such as a tool for tracking completion of tasks or a PM platform to organize all project-related communication and documents.
What did you find most impressive about this company?
The team worked quickly and nimbly, and were involved in every aspect of the project, I thought of them as partners. They participated in design, led execution, did their own user testing alongside ours, and along the way advised me on strategy. They also advised us on setting up the site hosting and google analytics tracking. There was nothing I felt I couldn't ask them, and they were honest / up-front if I was asking for something out of scope.
Are there any areas for improvement?
Aside from my note about project management, I don't have any suggestions for improvement. Working with Brave Factor was a breeze compared to experiences with other, larger teams and I felt respected as a client throughout the project. I look forward to working with their team again.