Top Back Office Outsourcing Companies
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List of the Top Back Office Outsourcing Service Providers
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
15% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center Services +2 services20% AI Agents5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Support Services. Across their reviews, 100% of clients praised their strong project management, timely delivery, and adaptability, with particular commendation for their responsive communication and seamless transitions. Their team is noted for genuine quality and proactive service.
11 of 14 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Proactive
Clients have expressed high satisfaction with TECHSPEED INC's proactive approach, noting their ability to anticipate potential issues and provide timely solutions. One client highlighted their 'customer-first mindset' and praised their quick responsiveness and adaptability to shifting priorities. The project management was described as organized and reliable, with clear timelines and regular communication. Overall, the sentiment reflects a strong appreciation for their commitment to quality and efficiency, making the collaboration smooth and productive.-
Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Proactive
Clients have expressed high satisfaction with TECHSPEED INC's proactive approach, noting their ability to anticipate potential issues and provide timely solutions. One client highlighted their 'customer-first mindset' and praised their quick responsiveness and adaptability to shifting priorities. The project management was described as organized and reliable, with clear timelines and regular communication. Overall, the sentiment reflects a strong appreciation for their commitment to quality and efficiency, making the collaboration smooth and productive.-
Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr50 - 249Udaipur, IndiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Hard working
The sentiment of hard work is prominently reflected in client feedback, particularly highlighting Growth Hub's commitment to understanding client needs and delivering on promises. One client noted, 'they are working hard to ensure they are constantly delivered,' emphasizing their dedication and effort. Overall, the sentiment is positive, with clients appreciating the diligence and thoroughness exhibited throughout the project.-
Sales Outsourcing Services for Hair Transplant Clinic
5.0 Jul 9, 2024Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on Prialto highlights their effectiveness in streamlining operations and providing administrative support. Clients reported significant time savings, such as three hours per week from organized systems, and praised the quality and responsiveness of their assigned team members. Notably, one client was able to double their client capacity due to the assistance received. Overall, sentiment is highly positive, with minimal suggestions for improvement regarding industry-specific knowledge.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 176 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
55 of 67 Back Office Outsourcing reviews are 5 stars9 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 67 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read moreWas this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, Administrative Support Services, and Virtual Office Support. Overall, 92% of reviewers highlight their professionalism, responsiveness, and ability to integrate seamlessly with existing operations. Despite minor issues, such as initial attendance problems, most clients commend Unity Communications for their communicative project management and timely delivery of services.
Reviews mention Flexible
The feedback regarding Unity Communications' flexibility is overwhelmingly positive. Clients have highlighted their ability to adapt to evolving project needs, with one stating, "Their capacity to scale up quickly and manage workloads effectively has been a significant benefit." Another client noted, "The month-to-month nature allows for flexibility on the front end should things not be a good fit." Overall, clients appreciate Unity's responsiveness and proactive approach, reinforcing their satisfaction with the partnership.-
Call Center Services for E-Commerce Company
5.0 Sep 28, 2021They are very flexible and responsive. Everything has been satisfying for now.
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E-Commerce Back Office Support for Aerospace Company
5.0 Jul 10, 2020Flexibility, and ability to deal with change. This is an organization with a lot of experience — they had seen the kick-off issues before, and knew how to address them.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule. I have NO complaints!
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Data Entry & Processing for Toxicology Laboratory
4.5 Feb 25, 2025The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
7 of 8 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Retail & E-Commerce Company
4.5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company
5.0 Jul 30, 2024The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Support for Survey Kiosk Company
5.0 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures Read moreWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
Reviews mention Detail-oriented
The overall sentiment regarding Stellar Staff's detail-oriented approach is highly positive. Clients frequently noted their exceptional attention to detail, with one client highlighting their ability to identify inefficiencies that internal teams had overlooked. Another remarked on their meticulous management of compliance and documentation, which streamlined operations significantly. Clients praised Stellar Staff for their thoroughness in executing tasks and their proactive communication style, which ensured that all project deliverables were met on time and with precision.-
Virtual Assistant Services for Accounting Firm
5.0 May 10, 2024Stellar Staff has been detail-oriented, and the virtual assistant has pretty much taken on everything I’ve given. For project management, she’s created a shared Google Drive where she uploads everything she’s done, such as website samples, logos, and brochures. Every day, she gives me a detailed outline of all the work she’s done for the day via WhatsApp, and I can find her work on the shared Google Drive.
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Virtual Assistance for Nonprofit
4.5 May 9, 2024My VA consistently deliver items on time, ensuring that deadlines are met without fail. Whenever I have urgent needs or requests, they respond promptly and efficiently, addressing my concerns with professionalism and attention to detail. My VA and Sonha's ability to manage tasks and projects effectively has been invaluable, allowing me to trust in their capabilities and focus on other priorities with confidence.
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Social Media & Event Marketing for Spa
5.0 Apr 24, 2025Revenue generated was definitely due to the VA Trisha Aquino's excellent attention to detail and efficient execution of assigned tasks. Stellar communication. Clear and concise daily reports explaining any concerns, issues or problems faced in completing the tasks.
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SMM Services for ABA Therapy Services Company
5.0 Apr 29, 2025Stellar Staff’s project management has been outstanding. They consistently deliver all content on time, maintaining a clear and organized workflow month after month. Rochelle communicates proactively, keeping me updated on progress and making sure any adjustments or last-minute needs are handled quickly and efficiently. Bree, our Client Success Manager, regularly checks in to ensure everything is running smoothly and that we’re completely satisfied. Their responsiveness, attention to detail, and commitment to meeting deadlines have made the entire process stress-free and highly effective.
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Operational Support for App Studio
5.0 May 23, 2025What stood out most, though, was the reduction in internal error handling. Since Stellar Staff followed detailed protocols (and even created new ones where needed), we saw fewer issues slipping through the cracks. We also got positive feedback from our customer support leads, who noticed that escalations had dropped and user satisfaction with response times had increased.
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26 of 30 Back Office Outsourcing reviews are 5 stars20 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 30 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Healthcare Company
5.0 — Stellar Staff provided back-office support for a healthcare company. The team developed a patient management system, a scheduling platform, and a billing system, and also trained the staff. Read moreWas this helpful?
Industry Experience
Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
Read All ReviewsSelect Industry to see insights
Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Back Office Outsourcing60% Customer Service Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. The reviews highlight their exemplary staff, proactive communication, and efficient delivery, with 100% of the feedback indicating satisfaction with quality, timeliness, and cost-effectiveness. Reviewers particularly commend their ability to scale and maintain low turnover.
Reviews mention Passionate about their work
Client feedback consistently highlights Helpware's passion for their work, noting the infectious eagerness and integrity of their team. One client emphasized that Helpware's commitment has fostered a strong culture within their customer service department, with team members being generous with their time and attentive to requests. Another client remarked that Helpware's passion for delivering quality service has exceeded expectations, contributing to a reliable support experience. Overall, the sentiment reflects high satisfaction with Helpware's dedication and professionalism.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Reviewers consistently praise their proactive approach, with approximately 75% highlighting timely project completion and effective communication. Clients commend Wing Assistant for enhancing operational efficiency and integrating seamlessly into existing workflows, delivering substantial value at competitive pricing.
Reviews mention Puts the customer first
Clients consistently praise Wing Assistant for prioritizing customer needs and providing exceptional support. One CEO highlighted their efficient onboarding process and the hands-on approach of senior management, stating that the team exceeded expectations. Another VP noted the helpfulness and cooperation of their dedicated account representative and assistants, emphasizing their commitment to the client's success. Overall, the sentiment reflects a strong customer-first ethos, with no reported areas for improvement.-
Candidate Matching for Recruitment Advertising Solution
5.0 Dec 6, 2022Wing Assistant cares about the success of our company. Very helpful and cooperative. We are expanding Wing Assistants into different departments of our Company to discover how else they can help us hit our goals in 2023.
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11 of 12 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Administrative Support for Land Development Company
5.0 — Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
Reviews mention Transparent
Clients consistently highlight Uassist.ME's transparency as a key strength. One CEO noted their 'highly transparent' communication, which keeps clients informed about progress. Another client emphasized the daily task lists provided, enhancing visibility into their operations. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients reporting increased trust and satisfaction due to clear and timely updates on project statuses.-
Back-Office Accounting Outsourcing for Beverage Manufacturer
5.0 Jul 30, 2024Communication is proactive, training is readily available and not purely reliant on the internal team. The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work. No, the team has been proactive and transparent from day one.
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Accounting & Virtual Assistance for Digital Marketing Agency
5.0 Jan 12, 2022They’re on top of their project management game — Uassist.ME communicates clearly with our team and responds to our needs within a business day. Additionally, they’re a highly transparent partner that keeps us in the loop with their progress. We’re most impressed with Uassist.ME’s outstanding backend support. We can always count on them to track our staff activities with dedication and accuracy.
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Virtual Assistant for Engineering Firm
4.5 Sep 4, 2019The communication between our teams is the best part of working with Uassist.ME. They send us daily lists of tasks they’ve completed, which I’ve never had to ask them for. I appreciate being able to skim through the notes and see what’s going on within the system. Their transparency really shows, even though we’re not in the same office.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Uassist.ME has received positive feedback for enhancing customer service and communication efficiency. A client from Monster Cuts noted a 28% reduction in dropped calls and improved customer satisfaction scores due to the proactive virtual assistant's efforts. The daily communication and thorough documentation were particularly praised, establishing trust in their problem-solving capabilities. Overall, clients express high satisfaction with the service, citing a smooth operational experience.Was this helpful?
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
20% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 11 projectsBPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values.
5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of BPO Hive LLC highlight their exceptional responsiveness, professionalism, and commitment to delivering results. Clients noted a 15% conversion rate through effective lead qualification and praised the company's ability to scale operations seamlessly. One CEO emphasized their proactive communication and reliability, stating they consistently met deadlines and adapted to changing needs. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending BPO Hive LLC without hesitation.Was this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Back Office Outsourcing80% Sales Outsourcing10% Call Center ServicesSee all 53 projectsAppointment Setter Online is a Business Process Outsourcing (BPO) company specializing in lead generation and appointment setting services. Across reviews, 100% of clients praised their ability to improve lead quality and scheduling efficiency, enhancing business pipelines. Their professionalism and organized project management were consistently highlighted, although a few clients mentioned a desire for more detailed performance analytics.
Reviews mention Easy to work with
Clients have consistently praised Appointment Setter Online for being reliable and easy to work with. One CEO noted their project management was 'smooth and organized,' with timely delivery and quick responses to requests. The team's professionalism and ability to adapt strategies without delay were highlighted as significant strengths, contributing to improved lead flow and revenue. Overall, the sentiment reflects a strong positive experience in collaboration and responsiveness.-
Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.
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21 of 21 reviews are 5 stars16 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, clients have praised Appointment Setter Online for their professionalism, effective communication, and ability to deliver qualified leads. For example, a Marketing Manager noted a significant improvement in appointment quality, stating they received pre-screened appointments that saved time and increased conversion rates. Overall sentiment is highly positive, with clients highlighting the team's responsiveness and structured project management, although some suggested enhanced reporting for further insights.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
Reviews mention Efficient
The overall sentiment regarding efficiency in the reviews of Hit Rate Solutions is highly positive. Clients have noted their ability to complete tasks in a timely manner, with one reviewer stating they are 'very efficient' and 'cost-effective.' Another client highlighted their organization and ability to save up to 40% in management expenses, emphasizing their strong support and care in operations. Both reviews reflect satisfaction with the company's prompt communication and adherence to deadlines.-
Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. They’re a very efficient company to work with and quite cost-effective.
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Order Processing Support for Entertainment Company
4.5 Aug 12, 2017They have efficiency, good care in what they do, and are well organized. What they know about the Asian market. On shipping costs.
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Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 20 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
Reviews mention Detail-oriented
Clients have consistently praised Freedom Makers Virtual Services for their exceptional attention to detail, which significantly contributed to the success of various projects. One client noted their 'impressive' focus on detail, stating it enhanced communication and aligned with their company's mission. Additionally, the team was commended for delivering projects on time and maintaining effective communication throughout the process. Overall, the sentiment regarding their detail-oriented approach is highly positive, reinforcing their value to clients.-
Marketing, SMM & SEO for Travel & Experiences Planning Co
5.0 May 3, 2024We have been impressed with their attention to detail, values, communication, and mission.
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9 of 10 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
VA & Back Office Outsourcing for Communications Firm
5.0 — Freedom Makers Virtual Services provides virtual assistant services for a communications firm. The team has managed calendars and inboxes, coordinated client sessions, and prepared presentation Read moreWas this helpful?
Industry Experience
Freedom Makers Virtual Services has garnered positive feedback across various industries, including Consulting, eCommerce, Legal, Healthcare, and Financial Services. Clients commend their expertise in administrative support, project management, and social media marketing, noting significant time savings and improved operational efficiency. The overall sentiment is favorable, particularly in Consulting and Healthcare sectors, where their flexible workforce model, led by military spouses, resonates well. Potential clients in these industries may find Freedom Makers particularly well-suited for their needs.
Read All ReviewsSelect Industry to see insights
Consulting eCommerce Legal Other industries Advertising & marketing Real estate Other Industry Financial services Healthcare Hospitality & leisure Restaurants Business servicesWas this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1)Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% IT Staff Augmentation +2 services5% AI Consulting5% Generative AISee all 3 projectsPontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
Read All ReviewsSelect Industry to see insights
Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a provider of Remote Back Office Solutions and Business Process Outsourcing services, offering a wide array of administrative support for various industries. With positive feedback from all clients, 100% of reviews highlight their project management skills and communication. Clients praise their ability to efficiently manage teams and deliver quality results, making them a reliable partner for administrative outsourcing needs.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their professionalism, responsiveness, and reliability, with reviewers highlighting improved organizational efficiency and communication in over 90% of feedback. Many users appreciate the company's cost-effectiveness, with nearly 100% indicating satisfaction with the service quality.
14 of 14 reviews are 5 stars12 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a consistently positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted improved operational efficiency, faster response times, and enhanced communication. Specific feedback emphasized their adaptability and organizational skills, which allowed businesses to focus on core activities. While some suggested more frequent progress updates, overall experiences were highly satisfactory, indicating that Top Virtual Assistant is a reliable choice for administrative support.Was this helpful?
16 of 16 Back Office Outsourcing reviews are 5 stars15 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 16 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistance Services for Appliance Repair Company
5.0 — Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +2 services15% Sales Outsourcing10% StaffingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
0 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Software Company
4.5 — 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Hard working
The sentiment of hard work is prominently reflected in client feedback, particularly highlighting Growth Hub's commitment to understanding client needs and delivering on promises. One client noted, 'they are working hard to ensure they are constantly delivered,' emphasizing their dedication and effort. Overall, the sentiment is positive, with clients appreciating the diligence and thoroughness exhibited throughout the project.-
Sales Outsourcing Services for Hair Transplant Clinic
5.0 Jul 9, 2024Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
Read All ReviewsSelect Industry to see insights
Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Reviews mention Communicative
Client feedback highlights Valoris Center's strong communication skills, noting their responsiveness and professionalism. One client praised the 'fast reaction' of the team and emphasized that communication is a 'strong point' in their partnership. Another client appreciated the 'approachable' nature of Valoris, stating they were 'very focused on our needs' and maintained high service standards despite challenges. Overall, the sentiment regarding communication is overwhelmingly positive, indicating reliability and a commitment to client satisfaction.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a distinguished Business Process Outsourcing provider, specializing in Remote Office Support and Administrative Support Services. With consistently high ratings, 100% of reviews highlight improved response times and increased customer satisfaction, while 75% praise their professional communication and effective project management. The company excels in aligning their services with client needs, delivering reliable and tailored back-office solutions.
19 of 19 Back Office Outsourcing reviews are 5 stars14 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
Read All ReviewsSelect Industry to see insights
Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999
Services provided
20% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Proactive
Clients consistently commend Lex Reception for their proactive approach to service. For instance, one Marketing Director noted their initiative in reviewing service scripts and pricing structures to enhance effectiveness. Another client highlighted their regular check-ins to ensure satisfaction, stating, 'I like that they’re proactive, and I'm happy with the way everything is going.' Overall, the sentiment regarding their proactivity is overwhelmingly positive, indicating a strong commitment to client needs and ongoing improvement.-
Call Center Services for Law Firm
5.0 Feb 4, 2021Lex Reception has helped us develop multiple scripts for our needs and has reached out to us proactively when a script or price structure isn't working to its fullest potential. We really appreciate the proactive review of our service. How proactive they are in reviewing and responding to our needs is impressive.
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Call Answering Services for Law Practice
5.0 Sep 16, 2019LexReception does a good job of reaching out and making sure I'm happy with their services. They're proactive on getting requests submitted any time I've wanted to change something. I did a couple test calls myself to see how my callers are treated.
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Answering & Scheduling Services for Travel Agency
4.5 Oct 19, 2018They're also proactive at checking on how many minutes I've used as part of my plan. Their team is really good. They're super quick at getting back to me.
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Contact Center Services for Multichannel Listing Software Company
5.0 Sep 18, 2018My account manager frequently emails me to see if I have any feedback or if I'm satisfied with their services. I like that they’re proactive, and I'm happy with the way everything is going.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for LEX Reception has been overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with existing systems. Clients appreciate the 24/7 availability and the personalized support from account managers, particularly noting the valuable insights provided by Latasha. Suggestions for improvement include the addition of an appointment calendar in the mobile app and support for Arabic language speakers.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 77 projectsSmith.ai is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing, including services such as call answering and appointment setting. Reviews indicate mixed feedback, with 67% highlighting positive outcomes like thoroughness and effective call handling, while 33% criticize poor customer service and billing issues. Their staff's training and consistency are particularly noted by clients.
Reviews mention Easy to work with
Clients consistently express that Smith.ai is exceptionally easy to work with. For instance, one reviewer highlighted the 'very easy to set up and use' nature of their services, while another noted the 'seamless implementation' and 'great customer care.' Multiple clients praised the quick response times and effective communication, emphasizing the professionalism and attentiveness of the team. Overall, the sentiment surrounding ease of collaboration is overwhelmingly positive, with clients appreciating the flexibility and responsiveness of Smith.ai.-
Virtual Reception Services for Law Practice Firm
5.0 Sep 15, 2022Extremely effective. Smith.ai is excellent at providing feedback and making corrections when necessary.
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Receptionist Services for Intellectual Property Law Firm
5.0 May 5, 2021Great. They are very easy to contact and they are very responsive.
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Chat Solutions for Marketing & Advertising Firm
5.0 Sep 10, 2020There was minimum interaction because they really go out of their way to make the process clear and easy to implement. The services website backend has lots of tooltips and how-to guides to help you along the way.
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Call Center Services for Small Law Firm
5.0 Jul 20, 2020Incredibly effective; in fact, I wrote a panicked email over the weekend that was outside Smith.ai's normal business hours. I needed to change some call routing on the fly over a weekend. I figured I'd have to wait until Monday morning but a Smith.ai Senior Account Rep called me on a Sunday, yes a Sunday!, to walk me thru how to make the changes I needed.
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Call Center Services for Legal Firm
5.0 Mar 13, 2020Working with Smith A.I. has been amazing. Even though we are on different coasts, I've never had a problem getting someone on the phone to change workflows or instructions.
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2 of 3 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Regenerative Medicine & Therapy Co
5.0 — Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. Read moreWas this helpful?
Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
Read All ReviewsSelect Industry to see insights
Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
20% Back Office Outsourcing50% Data Annotation Services20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 12 projectsTinkogroup is a dedicated provider of Back Office Services, specializing in data validation, enrichment, and classification for businesses seeking reliable Offshore Administrative Services. Across reviews, 100% of clients commend their meticulous attention to detail and efficient project management. Their commitment to quality and proactive error correction consistently ensures high data accuracy and client satisfaction in Administrative Support Services.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Tinkogroup's pricing as fitting their budgets and providing good value for the cost. For example, multiple reviews noted that the company's rates aligned well with their financial expectations, leading to high satisfaction. Overall sentiment reflects a strong appreciation for the cost-effectiveness of Tinkogroup's services, with clients expressing that they received quality deliverables that exceeded their initial expectations, while also being budget-friendly.Was this helpful?
More responsive than most other service providers
Get in TouchTinkogroup is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View Packages📇CRMs and Shopify Data Entry
Whether you need database implementation, price updates for your products, or manual migration of information from an old database to a new one, we can assist you with these tasks. 💰We are open to reevaluating our cost based on your needs. 📞Please contact us before placing the order.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +4 services15% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Timely
Client feedback highlights Sharkhelpers' exceptional timeliness in project management, with consistent delivery of candidate shortlists and updates within agreed timelines. One client noted their adaptability to evolving needs and the proactive communication from the team, which reinforced trust and collaboration. The client's overall sentiment is highly positive, emphasizing Sharkhelpers' reliability and responsiveness as critical factors in the success of their recruitment project.-
Automation Specialist Recruiting for Digital Marketing Co
5.0 Jul 31, 2024Commitment and effective solutions that have been rapidly deployed have allowed frictionless operations in critical areas of our funnel. Yes, always highly responsive. Sharkhelpers' customer service level is very high.
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Staffing Services for AI-Assisted Matching Platform
5.0 Jun 3, 2025Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Key points: Timely delivery: They consistently delivered candidate shortlists and updates within the agreed timelines. Adaptability: As our needs evolved, they were quick to adjust the candidate profile and sourcing strategy.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
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Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
10% Back Office Outsourcing40% Accounting30% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingSee all 3 projectsHiline is a Business Process Outsourcing company specializing in back office services, offering bookkeeping, accounting, tax, and payroll solutions. The reviews reflect 100% positive feedback, highlighting their efficiency and professionalism which reduced clients' back-office workload from over 10 hours to less than an hour weekly. Clients commend their timely delivery and seamless communication.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Hiline reflect a strong overall sentiment, highlighting their excellent project management and proactive approach. Clients from diverse industries praised Hiline for timely tax filings and efficient bookkeeping services, allowing them to focus on core business activities. Notably, feedback indicated significant time savings, with one client reducing back-office tasks from over ten hours to less than one hour weekly. Both reviewers expressed satisfaction, noting no areas for improvement.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for AI Platform Company
5.0 — Hiline provides back-office services for an AI platform company. The team handles the client's bookkeeping, accounting, tax, and payroll and delivers financial reports, tax filings, and tax credit Read moreWas this helpful?
Industry Experience
Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support.
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Information technology Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 18 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back office and virtual assistant services, including administrative support and remote office solutions. Their overwhelmingly positive reviews, with 100% of clients praising their timely delivery, organization, and adaptability, highlight their professionalism and efficient communication, making them a valuable asset for business process outsourcing needs.
Reviews mention Flexible
The feedback regarding flexibility from clients of The Hour - Back Office and Virtual Assistant Services is overwhelmingly positive. Clients commend their ability to adapt to changing needs seamlessly, as noted by one client who highlighted their 'efficiency and flexibility' in responding to requests. Another client emphasized their 'willingness to partner through growth,' showcasing their commitment to a collaborative approach. Overall, the sentiment reflects a strong appreciation for their adaptable and professional service.-
BPO Services for AI -Sourcing Automation Platform
5.0 Aug 26, 2022They are professional, flexible, and very easy to work with.
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Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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9 of 9 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for Insurance & Employee Benefits Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational Read moreWas this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance, Business Services, Retail, and Real Estate industries. Clients commend their operational support, data management, and effective communication. Notable feedback highlights their impact on workflow efficiency, accuracy, and timely project delivery. Overall sentiment is highly positive across these sectors, indicating a strong fit for companies seeking reliable back-office support, particularly in insurance and financial services.
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Pharmaceuticals Human Resources Real estate Software Business services Retail InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour's competitive pricing and exceptional value for money. For example, one client noted that their pricing fit their budget while delivering great results, stating, "We are more efficient and productive with The Hour at pay rates we can afford." Another client emphasized the company's ability to provide a high level of service without additional costs, mentioning the unique advantage of backup personnel being available at no extra charge. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive.Was this helpful?
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$25,000+$50 - $99 / hr10 - 49Niš, Serbia
Services provided
10% Back Office Outsourcing20% Web Development15% IT Staff Augmentation +5 services15% Mobile App Development10% AI Development10% Custom Software Development10% Enterprise App Modernization10% UX/UI DesignSee all 14 projectsBoopro Technology is a comprehensive software development company specializing in web and mobile app development. Their expertise is highlighted by a high customer satisfaction rate, with reviewers frequently praising their project management skills, adaptability, and proactive approach. Notable themes include timely delivery and seamless communication, with over 80% of reviewers impressed by their responsiveness and commitment to project success.
Reviews mention Proactive
Clients have consistently praised Boopro Technology for their proactive approach throughout project execution. One client highlighted their regular communication and prompt response to needs, stating, 'They demonstrated a proactive approach, regularly communicating progress and addressing any issues that arose.' Another noted, 'Boopro Technology gave us suggestions instead of only delivering,' emphasizing their initiative in meetings. Overall, the sentiment regarding their proactivity is overwhelmingly positive, indicating a strong commitment to client success.-
Mobile & Web Platform Dev for Nearshore Outsourcing Co
5.0 Dec 27, 2024The team demonstrated a proactive approach, regularly communicating progress and addressing any issues that arose. They were quick to respond to the clients needs, adjusting timelines and scope as necessary to ensure the project stayed on track. They genuinely care about the project's success and are proactive in solving problems.
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Web App & Web Development & Design for Software Dev Company
5.0 Nov 25, 2025Boopro Technology gave us suggestions instead of only delivering. Our meetings were really proactive.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Boopro Technology highlights their professionalism and collaborative approach in web and app development. A client noted a 20% growth in their client base following the project, crediting Boopro for timely delivery and proactive suggestions. The positive sentiment is reinforced by the company's cultural alignment and value for cost. Overall, clients express high satisfaction with project management and results, indicating a strong fit for future projects.Was this helpful?
Industry Experience
Boopro Technology has received positive feedback across multiple industries, including Software, IT Services, Education, Home Services, Arts & Entertainment, and Food & Beverages. Clients highlight their expertise in mobile and web application development, project management, and responsiveness. Notably, they excel in delivering user-friendly apps and establishing effective communication. Overall sentiment is highly favorable, particularly in Software and IT Services, where their impact significantly enhances client operations and user engagement.
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Food & Beverages IT Services Education Home Services Business services Arts, entertainment & music SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchBoopro Technology is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +5 services15% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.Was this helpful?
More responsive than most other service providers
Get in TouchMWDN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+Undisclosed10 - 49Londonderry, NH
Services provided
10% Back Office Outsourcing80% Accounting10% Fractional CFO ServicesSee all 22 projectsAppletree Business Services is a financial advisory and bookkeeping firm specializing in due diligence, quality of earnings evaluations, and comprehensive accounting services. Reviews indicate a strong emphasis on professionalism, responsiveness, and expertise, with 100% of feedback being positive. Their proactive approach and timely project delivery are frequently commended, reflecting their commitment to meeting client needs effectively.
4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Appletree Business Services reflect a consistently positive sentiment, highlighting their professionalism and expertise. Clients commend the team for their proactive communication, timely project delivery, and thoroughness in financial advisory services. For instance, one client appreciated the successful completion of a Quality of Earnings evaluation, while another noted their efficient bookkeeping and growth coaching. Overall, clients express satisfaction with the value provided, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Appletree Business Services has demonstrated strong expertise in various industries including real estate, advertising & marketing, construction, business services, financial services, home services, and manufacturing. Feedback highlights their strengths in financial due diligence, bookkeeping, and tax preparation, with clients appreciating their responsiveness and proactive project management. Overall sentiment is positive across industries, indicating that Appletree is well-suited for companies seeking reliable financial services and strategic business advice.
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Advertising & marketing Construction Other Industry Business services Home Services Financial services Manufacturing Hospitality & leisure Wellness & Fitness Real estate DesignWas this helpful?
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Denver, Colorado (2) Kalamazoo, Michigan (1) Merrimack, New Hampshire (1) New Orleans, Louisiana (1) Belle Glade, Florida (1) Murfreesboro, Tennessee (1) Opelika, Alabama (1) Darien, Connecticut (1) Chicago, Illinois (1) Atlanta, Georgia (1) Grand Rapids, United States (1) Concord, North Carolina (1) New York City, New York (1) San Francisco, California (1) Orlando, Florida (1) Boston, Massachusetts (1) Waltham, Massachusetts (1) Westford, Massachusetts (1) Brookline, New Hampshire (1) Londonderry, New Hampshire (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +1 service30% StaffingSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
1 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Mobility Services Company
5.0 — AbroadWorks provides BPO services for a mobility services company. The team sources and hires employees based on the client's needs and requirements. Read moreWas this helpful?
Industry Experience
AbroadWorks has garnered positive feedback across diverse industries, including Construction, eCommerce, IT Services, Insurance, and Transportation. Clients commend their expertise in recruitment, administrative support, and customer service. The Construction sector praises their effective virtual assistance, while eCommerce clients highlight the impact of their customer service outsourcing on business growth. In IT Services, their marketing support has enhanced operational efficiency. Insurance clients appreciate their talent sourcing for administrative roles, and Transportation partners value their flexible staffing solutions. Overall sentiment is highly favorable, indicating a strong fit for companies seeking quality personnel across these sectors.
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Insurance IT Services eCommerce Construction TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of AbroadWorks consistently highlight the company's competitive pricing and strong value for money. One project coordinator noted that the pricing fit their budget, while an IT marketing manager emphasized the economical nature of their services, stating they received quality support for just over $2,000 monthly. A public insurance adjuster mentioned that they felt they received more than they paid for, emphasizing the professionalism and effectiveness of the team. Overall, sentiment regarding cost and value is highly positive.Was this helpful?
More responsive than most other service providers
Get in TouchAbroadWorks is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service provides effective call answering solutions, with clients noting their responsiveness and project management capabilities. For instance, a client from Lowery Fence & Patio highlighted the positive impact on business operations despite occasional inconsistencies in call handling quality. While the overall sentiment is favorable, there is feedback suggesting a need for improved communication skills among staff. Overall, clients appreciate the value for cost and the quality of service provided.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
Reviews mention Reliable
Clients consistently highlight CCIG Group's reliability and operational excellence. One client noted their 'continuous performance and operational reliability' over five years, while another emphasized their 'consistent delivery across languages and high-volume periods.' The company's ability to maintain stable staffing and adapt to changing demands further reinforces their reputation as a dependable partner. Overall, feedback reflects a strong sentiment of reliability, with clients appreciating their proactive collaboration and seamless service delivery.-
Customer Support Outsourcing for Customer Support Co
5.0 Aug 19, 2025CCIG Group has consistently demonstrated reliability and adaptability throughout the engagement. Their scalable team structure—supporting up to 100 agents—enables rapid response, clear communication, and regular performance reporting. Operational changes are implemented seamlessly, with stable and responsive management ensuring continuity and efficiency.
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Customer Service Outsourcing for Consumer Electronics Co
5.0 Sep 4, 2025The multichannel operational scope, sales results, and consistency over several years are unmatched. Their flexibility and ability to co-create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co-developing processes helped streamline our operations.
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2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Back Office Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +4 services10% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Strong Vision Data Processing highlights their exceptional project management and timely delivery of services. Clients appreciate their efficiency in handling data entry and redaction tasks, noting their responsiveness and cost-effectiveness. One client emphasized their organizational skills and ability to meet urgent requests without compromising quality. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients consistently praise their quick turnaround times, attention to detail, and cost-effectiveness. In Financial Services, they excelled in delivering error-free monthly statements. In Education, their digitization efforts were notably accurate. Overall sentiment across industries is highly positive, highlighting their strengths in data processing and project management, making them a suitable partner for clients in need of reliable data handling solutions.
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Other industries Design Financial services Education IT Services Media LegalWas this helpful?
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$1,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
10% Back Office Outsourcing20% Business Consulting15% Accounting +7 services15% Finance & Accounting Outsourcing (FAO)10% Financial Consulting10% Fractional CFO Services5% Benefits Administration5% Business Valuation Services5% Financial Advising & Planning5% Tax LawSee all 9 projectsZenbooks is an accounting and financial services firm that offers comprehensive bookkeeping, payroll management, tax strategy, and financial advisory services. Reviews highlight Zenbooks' professionalism, knowledge, and timely delivery, with approximately 85% of feedback being positive. Clients appreciate their responsiveness and expertise, although some noted areas for improvement in project visibility and customized pricing flexibility.
4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback for Zenbooks highlights strong overall satisfaction, citing their responsiveness, professionalism, and quality of work. Clients praise timely delivery of services, such as bookkeeping and payroll management, with specific mentions of effective communication and support. However, some reviews note areas for improvement, including project visibility and the need for more bilingual staff. Overall, Zenbooks is recognized for its commitment to client success and adaptability in addressing diverse financial needs.Was this helpful?
Industry Experience
Zenbooks has demonstrated its expertise across several industries, including Business Services, Sports, Information Technology, Financial Services, Real Estate, and Hospitality. Clients appreciate their meticulous bookkeeping, responsiveness, and ability to streamline financial processes, leading to timely and accurate reporting. Overall sentiment across these sectors is highly positive, with clients noting the provider's strong cultural fit, professionalism, and commitment to client success, making them a suitable choice for businesses seeking reliable financial management.
Read All ReviewsSelect Industry to see insights
Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zenbooks' strong value for money, praising their competitive pricing and comprehensive service offerings. One client noted that Zenbooks provided 'good value for cost,' while another appreciated their pricing fitting within budget. Overall sentiment reflects satisfaction with the quality of service relative to the cost, with clients reporting timely deliverables and effective communication, though some suggested a need for more flexible pricing structures to accommodate unique needs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Communicative
Clients consistently praised Staffwiz LLC for their exceptional communication skills. One client noted their team as 'great communicators' and highlighted their flexibility to meet unique needs. Another client emphasized the ease of communication with specific team members, describing them as a 'pleasure to work with' and commending the well-organized onboarding process. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong ability to engage and respond effectively to client needs.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company utilized virtual meetings and email or messaging apps as their primary form of communication. They are noted as great communicators, which was one of the most impressive aspects of their service. Staffwiz LLC is described as very helpful and a pleasure to work with, indicating their strong communication skills.
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Customer Service Outsourcing for E-Commerce Platform
5.0 Jul 9, 2024Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing30% Call Center Services20% Finance & Accounting Outsourcing (FAO)See all 5 projectsCareLink Billing Services LLC is a specialized Back Office Services company, providing exceptional billing support for healthcare practices. With 100% positive feedback, clients commend their professional, responsive, and personalized approach, significantly reducing administrative burdens and enhancing focus on client care. Their deep understanding of the behavioral health field and tailored solutions are frequently highlighted.
Reviews mention Timely
Overall sentiment regarding timeliness in CareLink Billing Services LLC's reviews is highly positive. Clients consistently noted the company's outstanding responsiveness and reliability. For instance, one client emphasized their 'incredible responsiveness' and the timely delivery of eligibility information, stating, 'I can count on them to keep everything running smoothly without me having to constantly follow up.' Another client highlighted that their deliverables were 'always on time' and praised their proactive problem-solving approach.-
Medical Billing for Psychological Testing & Therapy Co
5.0 May 16, 2025CareLink Billing Services LLC has provided Brighter Day Psychological Services with outstanding, reliable billing support through clear project management and timely deliverables. Their team is highly responsive and solution-focused and consistently exceeds expectations with prompt claim submissions and thorough follow-up.
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Finance & Accounting Outsourcing for Mental Health Clinic
5.0 May 26, 2025Response is immediate. All questions answered. Their customer service is impressive.
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Accounting for Mental Health Therapy Co
5.0 May 14, 2025I've been working with Carelink for my billing needs for a little while, and I couldn't be happier with their service. What sets them apart is their incredible responsiveness and reliability. But what really impresses me is how they consistently send my eligibility information on time, every time. This reliability has made managing my billing so much easier and stress-free. I can count on them to keep everything running smoothly without me having to constantly follow up.
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Industry Experience
CareLink Billing Services LLC has demonstrated strong expertise in the Healthcare and Medical sectors, particularly in mental health and medical billing. Clients commend their outstanding customer service, responsiveness, and proactive problem-solving abilities. The provider significantly enhances billing efficiency and revenue generation, making them an ideal partner for healthcare and medical businesses seeking reliable billing solutions.
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Healthcare MedicalWas this helpful?
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This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5 5% Billing Fee of monthly collection $4 4% Billing Fee of monthly collection $3 3% Billing Fee of monthly collectionView PackagesOUR PRICING
Our pricing is straightforward and depends on the total collections of your practice. Small Tier : A practice collects upto $50,000 per month. Medium Tier : A practice collects between $50,000 and $100,000 per month. Large Tier : A practice collects between $100,000 and $200,000 per month.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention Proactive
Clients consistently praised ContactPoint 360 for its proactive approach to project management. One client noted their organized and proactive management style, highlighting timely deliverables and quick responses to changing requirements. Another client echoed this sentiment, commending their proactive updates and adaptability when needed. Overall, the feedback reflects a strong positive sentiment regarding the company's proactive engagement, contributing to improved customer satisfaction and operational efficiency.-
Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49
Services provided
25% Back Office Outsourcing40% Recruitment Process Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 4 projectsTAM Solutions is a provider of Remote Back Office Solutions and Administrative Support Services, offering operational support such as document preparation and data entry. Their services have helped streamline internal processes for clients like Bullock & Associates, with 100% of reviews highlighting improved efficiency and reduced administrative errors. Clients appreciate their timely delivery and impressive team performance.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Insurance Company
5.0 — TAM Solutions provides back-office support for an insurance company. Their work includes document preparation, data entry, scheduling coordination, and assistance with internal systems and Read moreWas this helpful?
Industry Experience
TAM Solutions has demonstrated expertise primarily in the business services sector, particularly in recruitment process outsourcing (RPO) for industries such as manufacturing, healthcare, and insurance. Reviews highlight their strengths in delivering high-quality candidates, maintaining excellent fill rates, and providing operational support, contributing to overall client satisfaction. The company is also recognized for its ability to adapt to rapid growth in emerging sectors like insurance technology. Overall, feedback reflects a strong positive sentiment across these industries, indicating a reliable fit for clients in need of recruitment and administrative support.
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Business services Software InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TAM Solutions for their competitive pricing and excellent value for money. One client noted that the pricing 'fit our budget' while also highlighting the 'great culture fit' and 'good value for cost.' Another client emphasized their 'consistent caliber of talent' and ability to deliver on time. Overall, the sentiment reflects satisfaction with the affordability and quality of services, contributing to successful project outcomes without significant areas for improvement.Was this helpful?
$3,200 Best for founders needing flexible support $4,200 Best for growing teams needing on-going support $5,500 Best for established teamsView PackagesBack Office & Admin Support
Reliable monthly support for inboxes, calendars, data entry, scheduling, reporting, and day-to-day admin operations.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Warszawa, Poland
Services provided
15% Back Office Outsourcing25% IT Staff Augmentation20% BI & Big Data Consulting & SI +4 services15% Finance & Accounting Outsourcing (FAO)15% IT Managed Services5% Cloud Consulting & SI5% ERP Consulting and SISee all 3 projectsITELENCE is an IT support and staffing solutions company known for providing professional front-line IT services, eCommerce support, and back-office accounting. They are praised for their flexibility, timely responses, and high competence, with 100% of reviews highlighting their excellent team culture and alignment with company values. No areas for improvement were identified by the reviewers.
3 of 3 reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of ITELENCE reflect a strong client sentiment, highlighting their responsiveness, professionalism, and ability to understand client needs. Clients noted the company's flexibility in solutions and the high competence of provided resources. Specific feedback includes praise for timely communication and effective project management. No significant areas for improvement were identified, indicating a consistently positive experience across various projects.Was this helpful?
Industry Experience
ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency.
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Consulting Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner.Was this helpful?
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This provider is fluent in 5 languages:
- English
- German
- French
- Italian
- Polish
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.4/40.018/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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