Top Answering Service in the United States
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List of the Top United States Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Berlin, VT
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 1993, All Ways Answering is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Brandon, FL
Services provided
20% Call Center Services20% Custom Software Development20% Sales Outsourcing +220% Social Media Marketing20% Web DevelopmentFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistEstablished in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
Reviews mention Easy to work with
Clients consistently highlight EXL Service's ease of collaboration, noting their accessibility and responsiveness. One client remarked on their ability to produce quick, accurate data, describing them as 'easy to contact and easy to use.' Overall, the sentiment is positive, with clients appreciating the straightforward communication and efficient service provided over several years.-
Payment Processing for Hospitality Firm
3.0 Aug 12, 2017They are easy to contact and easy to use. It's been three to four years.
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0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Knoxville, TN
Services provided
10% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +410% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing10% Unified Communications Consulting & SIFocus Areas
50% Answering services50% Inbound appointment schedulingBizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingQuad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249San Marcos, CA
Services provided
20% Call Center Services20% Accounting20% Event Management +220% Executive Search20% IT Managed ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Virtual receptionistFounded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999Santa Monica, CA
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsJOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.
Reviews mention Communicative
Clients frequently commend JOYNO INC for their exceptional communication skills. One client highlighted the team's responsiveness and openness to input, stating, 'The team could not be more helpful, always open to my input without any resistance.' Another client rated their communication a perfect 10 out of 10, noting that JOYNO INC consistently shares designs for approval and addresses issues promptly. Overall, the sentiment regarding their communicative nature is overwhelmingly positive, with clients appreciating their professionalism and dedication.-
Web Dev, SMM, Branding & Advertising for Tax Services Co
5.0 Nov 25, 2024The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
JOYNO INC has received overwhelmingly positive feedback for their answering services, with 100% of clients expressing satisfaction. Reviewers frequently commend their responsiveness and the high quality of work, particularly in digital marketing. Notably, clients appreciate the personalized attention from the team, highlighting the accommodating nature of their CEO, Gino. The company culture is also praised for being respectful and engaging. Overall, JOYNO INC is recognized as a reliable partner that significantly impacts client engagement and social media growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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$1,000+< $25 / hr250 - 999Austin, TX
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesConsero is a Back Office Outsourcing company in Austin, Texas and Boston, Massachusetts. They offer Back Office Outsourcing and Call Center Services and were founded in 2006.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
20% Call Center Services70% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Syracuse, NY
Services provided
10% Call Center Services20% Custom Software Development20% Search Engine Optimization +420% Web Development10% Customer Service Outsourcing10% E-Commerce Development10% Mobile App DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingTechnet Technology, a small SEO agency, is in Syracuse, New York. Their services include Search Engine Optimization and Custom Software Development.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
20% Call Center Services20% AI Consulting20% AI Development +410% BI & Big Data Consulting & SI10% Business Consulting10% CRM Consulting and SI10% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Unique expertise
Clients consistently highlight Abacus Cambridge Partners' unique expertise in API management and integration. A senior manager at Safaricom noted their engineers' exceptional competence, stating, "There’s no technical challenge that we gave them that they weren’t able to resolve." Similarly, a technical architect from Majid Al Futtaim emphasized their mature team and reliable partnership with Google, describing them as "our first choice of reliable Google partners." Overall, sentiment regarding their expertise is overwhelmingly positive.-
API Migration for Telecommunications Firm
5.0 Apr 1, 2021Their engineers are very competent. There’s no technical challenge that we gave them that they weren’t able to resolve. They’re very skilled. They’re skilled in API management and other technology verticals like robotic process automation. They’re a one-stop-shop for everything you need.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They’re a mature team, working actively with Google. Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
See All Locations (4)New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 101742 - 5
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Gilbert, AZ
Services provided
24% Call Center Services20% Custom Software Development20% Graphic Design +220% HR Consulting16% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPlatinum IP, LLC, a small call center, is in Gilbert, Arizona. The team focuses on Call Center Services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
30% Call Center Services30% Back Office Outsourcing30% HR Consulting +25% Customer Service Outsourcing5% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Concord, NH
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistBased in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
25% Call Center Services50% Web Development25% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistNicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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UndisclosedUndisclosed2 - 9Yukon, OK
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistPest-SOS is a telephone answering service. The team focuses on Call Center Services and Back Office Outsourcing and is located in Yukon, Oklahoma.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
10% Call Center Services20% Custom Software Development15% Social Media Marketing +515% Web Development10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignFocus Areas
50% Answering services50% Virtual receptionistITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Addison, TX
Services provided
20% Call Center Services20% Content Marketing20% E-Commerce Development +220% Graphic Design20% Web DevelopmentFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistCertified SEO Pros is a small Content Marketing company in Addison, Texas. The team provides Content Marketing and Graphic Design.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cybersecurity +320% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed2 - 9Norman, OK
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services70% Virtual receptionistEasy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
22% Call Center Services20% Digital Strategy20% Web Design +314% Customer Service Outsourcing12% Back Office Outsourcing12% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
Read moreSee All Locations (3)Philadelphia, PA
Wissahickon Ave
Philadelphia, PA 1914410 - 15
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$1,000+< $25 / hr1,000 - 9,999Henderson, NV
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesKnoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Kalispell, MT
Services provided
30% Call Center Services10% Back Office Outsourcing5% AI Agents +115% Affiliate Marketing5% Custom Software Development5% Graphic Design5% IT Managed Services5% Market Research5% Marketing Strategy5% Mobile App Development5% Product Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistEstablished in 2024, Global Acts Solutions SDN Bhd is an answering service. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
20% Call Center Services60% Commercial Property Management20% AccountingFocus Areas
20% Answering services70% Virtual receptionist10% Inbound appointment schedulingWorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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Undisclosed< $25 / hr250 - 999Sacramento, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHeadquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
Read moreSee All Locations (3)Sacramento, CA
4604 Lexington Crossing Lane
Sacramento, CA 9584218444640752
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$5,000+< $25 / hr250 - 999Laconia, NH
Services provided
10% Call Center Services10% Back Office Outsourcing10% Content Marketing +710% Customer Service Outsourcing10% Email Marketing10% HR Consulting10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
100% Answering servicesTribe Consulting Pvt. Ltd. Is a social media marketing firm. The agency is based in Laconia, New Hampshire and Karachi, Pakistan. Their services include Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249Seattle, WA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesNivista Technologies, a phone answering service, is based in Hyderabad, India and Seattle, Washington. Their services include Call Center Services.
Read moreSee All Locations (2)Seattle, WA
701 5th Avenue Suite 4200
Seattle, WA 98104Was this helpful?
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
10% Call Center Services15% IT Managed Services15% Mobile App Development +415% Search Engine Optimization15% Social Media Marketing15% Web Design15% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingIn Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Charlotte, NC
Queen City Dr,
Charlotte, NC1
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
60% Call Center Services40% Financial ConsultingFocus Areas
30% Answering services70% Inbound appointment schedulingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
Read moreSee All Locations (2)Charlotte, NC
101 N Tryon St, Suite 1401
Charlotte, NC 282022 - 5
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Answering servicesSee all 10 projectsBoldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.
Reviews mention Personable
The overall sentiment regarding Boldr.'s personable approach is highly positive. Clients emphasize the team's friendliness and dedication to relationship building, noting that requests are met with enthusiasm. One client highlighted the team's ability to create a friendly atmosphere, stating, 'No request was too much for them to take on.' Another remarked on their pleasant personalities and strong work ethic, indicating that the staff resonates well with client values and objectives.-
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
Services provided
10% Call Center Services15% Custom Software Development15% Web Development +710% Application Management & Support10% Application Testing10% Enterprise App Modernization10% Mobile App Development10% Other Application Development5% HR Outsourcing5% RecruitingFocus Areas
100% Answering servicesSee all 8 projectsITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.
Reviews mention Professional
Clients have consistently praised ITCube Solutions Pvt. Ltd. for their high level of professionalism throughout project execution. One client noted, "I appreciate their professionalism. When they commit to something, they do it." They were commended for their effective communication and timely delivery, with one client stating, "They do a very good job." Overall, the sentiment reflects strong satisfaction with ITCube's commitment to quality and their ability to exceed client expectations.-
Web Development for Pharmaceutical Invoice App
5.0 Apr 21, 2017They’re fantastic. They outlined the project and let us know what’s was expected for each of the release levels. They were able to execute and deliver on time. We go through a documentation process and then hand things over to them. They use internal tools to process requests. We communicate probably three times a week. I’m very satisfied with the communication and the deadlines. They do a very good job. I appreciate their professionalism. When they commit to something, they do it. The output of their work and the application itself is more than what I expected. It’s very professional. It always works.
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Industry Experience
ITCube Solutions Pvt. Ltd. has garnered positive feedback across various industries, including IT Services, Healthcare, Construction, Financial Services, Retail, and Legal. Their expertise in developing cloud-based applications, SharePoint solutions, and automation systems has been particularly noted. Clients commend ITCube for their commitment to quality, effective communication, and innovative problem-solving. Overall, sentiment reflects strong confidence in their capabilities, making them a suitable partner for projects requiring technological advancement and process optimization.
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Retail IT Services Healthcare Information technology Construction Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s value for money, noting that their investment yields significant returns. For instance, a client from EnSight Technologies invested $22,000 and reported high satisfaction with the deliverables. Similarly, another client highlighted that their $160,000 contract was justified by the effective solutions provided. Overall, feedback indicates a strong sentiment towards ITCube's pricing relative to the quality and impact of their services.Was this helpful?
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UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Miami, FL
1111 Brickell Avenue
Miami, FL 331311001 - 2000
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$1,000+$25 - $49 / hr50 - 249San Bernardino, CA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% E-Commerce Development +710% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
67% Answering services33% Inbound appointment schedulingFounded in 2017, Information Process Solutions is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is located in San Bernardino, California
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List of the Top 15 United States Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
33/40.016.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.7/40.015.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services60% Answering services50% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Answering services
Latest Answering Services Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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