Top Answering Service in the United States
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List of the Top United States Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249San Marcos, CA
Services provided
20% Call Center Services20% Accounting20% Event Management +220% Executive Search20% IT Managed ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Virtual receptionistFounded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999Santa Monica, CA
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsJOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
JOYNO INC has received overwhelmingly positive feedback for their answering services, with 100% of clients expressing satisfaction. Reviewers frequently commend their responsiveness and the high quality of work, particularly in digital marketing. Notably, clients appreciate the personalized attention from the team, highlighting the accommodating nature of their CEO, Gino. The company culture is also praised for being respectful and engaging. Overall, JOYNO INC is recognized as a reliable partner that significantly impacts client engagement and social media growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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$1,000+< $25 / hr250 - 999Austin, TX
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesConsero is a Back Office Outsourcing company in Austin, Texas and Boston, Massachusetts. They offer Back Office Outsourcing and Call Center Services and were founded in 2006.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
20% Call Center Services70% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Syracuse, NY
Services provided
10% Call Center Services20% Custom Software Development20% Search Engine Optimization +420% Web Development10% Customer Service Outsourcing10% E-Commerce Development10% Mobile App DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingTechnet Technology, a small SEO agency, is in Syracuse, New York. Their services include Search Engine Optimization and Custom Software Development.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
20% Call Center Services20% AI Consulting20% AI Development +410% BI & Big Data Consulting & SI10% Business Consulting10% CRM Consulting and SI10% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Flexible
Abacus Cambridge Partners received positive feedback regarding their flexibility in adapting to client requirements. Clients highlighted their ability to respond quickly to urgent requests, with one noting that Abacus supports urgent deliverables, sometimes within a day. Their team is described as understanding and responsive, capable of managing dynamic changes effectively. Overall, the sentiment is highly favorable, emphasizing their commitment to timely delivery and adaptability in project management.-
API Development for Telecommunications Company
5.0 Dec 6, 2021Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it. They use our internal tools.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Gilbert, AZ
Services provided
24% Call Center Services20% Custom Software Development20% Graphic Design +220% HR Consulting16% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPlatinum IP, LLC, a small call center, is in Gilbert, Arizona. The team focuses on Call Center Services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
30% Call Center Services30% Back Office Outsourcing30% HR Consulting +25% Customer Service Outsourcing5% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Concord, NH
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistBased in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
25% Call Center Services50% Web Development25% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistNicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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UndisclosedUndisclosed2 - 9Yukon, OK
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistPest-SOS is a telephone answering service. The team focuses on Call Center Services and Back Office Outsourcing and is located in Yukon, Oklahoma.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
10% Call Center Services20% Custom Software Development15% Social Media Marketing +515% Web Development10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignFocus Areas
50% Answering services50% Virtual receptionistITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Addison, TX
Services provided
20% Call Center Services20% Content Marketing20% E-Commerce Development +220% Graphic Design20% Web DevelopmentFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistCertified SEO Pros is a small Content Marketing company in Addison, Texas. The team provides Content Marketing and Graphic Design.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cybersecurity +320% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed2 - 9Norman, OK
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services70% Virtual receptionistEasy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
22% Call Center Services20% Digital Strategy20% Web Design +314% Customer Service Outsourcing12% Back Office Outsourcing12% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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$1,000+< $25 / hr1,000 - 9,999Henderson, NV
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesKnoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
20% Call Center Services60% Commercial Property Management20% AccountingFocus Areas
20% Answering services70% Virtual receptionist10% Inbound appointment schedulingWorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
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Undisclosed< $25 / hr250 - 999Sacramento, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHeadquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
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$5,000+< $25 / hr250 - 999Laconia, NH
Services provided
10% Call Center Services10% Back Office Outsourcing10% Content Marketing +710% Customer Service Outsourcing10% Email Marketing10% HR Consulting10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
100% Answering servicesTribe Consulting Pvt. Ltd. Is a social media marketing firm. The agency is based in Laconia, New Hampshire and Karachi, Pakistan. Their services include Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249Seattle, WA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesNivista Technologies, a phone answering service, is based in Hyderabad, India and Seattle, Washington. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
10% Call Center Services15% IT Managed Services15% Mobile App Development +415% Search Engine Optimization15% Social Media Marketing15% Web Design15% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingIn Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
60% Call Center Services40% Financial ConsultingFocus Areas
30% Answering services70% Inbound appointment schedulingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
Services provided
10% Call Center Services15% Custom Software Development15% Web Development +710% Application Management & Support10% Application Testing10% Enterprise App Modernization10% Mobile App Development10% Other Application Development5% HR Outsourcing5% RecruitingFocus Areas
100% Answering servicesSee all 8 projectsITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.
Reviews mention Exceptional results
ITCube Solutions Pvt. Ltd. has received exceptional feedback for their automation project, which transformed a manual process into a highly efficient web-based application. Clients praised their ability to replicate existing processes while enhancing functionality, such as automatic file uploading and comprehensive reporting. One client noted a significant reduction in staff from nine to four, while maintaining high data quality. Overall, the sentiment reflects high satisfaction with ITCube's professionalism, project management, and innovative solutions.-
Web Development for Pharmaceutical Invoice App
5.0 Apr 21, 2017ITCube’s work also allows us to reduce our cost for processing data. That’s probably the biggest benefit for us. It was taking nine people to process the files, and now we’re down to three or four, and the quality of work is a lot better. The level of output in the data files is always exceptional. Whereas before, it all depended on the quality of that team’s individual members.
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Industry Experience
ITCube Solutions Pvt. Ltd. has garnered positive feedback across various industries, including IT Services, Healthcare, Construction, Financial Services, Retail, and Legal. Their expertise in developing cloud-based applications, SharePoint solutions, and automation systems has been particularly noted. Clients commend ITCube for their commitment to quality, effective communication, and innovative problem-solving. Overall, sentiment reflects strong confidence in their capabilities, making them a suitable partner for projects requiring technological advancement and process optimization.
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Retail IT Services Healthcare Information technology Construction Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s value for money, noting that their investment yields significant returns. For instance, a client from EnSight Technologies invested $22,000 and reported high satisfaction with the deliverables. Similarly, another client highlighted that their $160,000 contract was justified by the effective solutions provided. Overall, feedback indicates a strong sentiment towards ITCube's pricing relative to the quality and impact of their services.Was this helpful?
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UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249San Bernardino, CA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% E-Commerce Development +710% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
67% Answering services33% Inbound appointment schedulingFounded in 2017, Information Process Solutions is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is located in San Bernardino, California
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingFocus Areas
78% Answering services11% Inbound appointment scheduling11% Virtual receptionistBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
50% Call Center Services25% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesAnswering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
20% Call Center Services50% Recruiting20% HR Consulting +110% Executive SearchFocus Areas
60% Answering services40% Inbound appointment schedulingRigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
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$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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$1,000+< $25 / hr50 - 249Ocala, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionist24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Recruitment Process Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistIntugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Roanoke, VA
Services provided
25% Call Center Services55% Transcription10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
89% Answering services11% Virtual receptionistE-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.7/40.017.8/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.9/40.016.8/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.8/40.015.6/20 Reviews8.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% Call Center Services60% Answering services50% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other
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