Top Answering Service in the United States
From coast-to-coast coverage to industry-specific compliance, an answering service in the United States helps businesses never miss a call, lead, or urgent support request. U.S.-based teams bring strong English proficiency, regional time zone coverage, and expertise in regulated sectors like healthcare (HIPAA), finance (PCI), and legal intake.
Clutch makes your search easier by verifying client reviews, showcasing case studies, and ranking providers by proven performance. Use filters to narrow by budget, location, response SLAs, bilingual support, and integrations (CRM, help desk, scheduling). Whether you need a telephone answering service for after-hours dispatch, a live answering service for e-commerce orders, or a virtual receptionist service for appointment management, compare top options here and hire with confidence. Explore:
• Answering Service Agencies in San Francisco
• Answering Service Agencies in New York
-
Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves United StatesServices provided
Focus Areas
See all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Undisclosed< $25 / hr250 - 999Serves United StatesServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
-
UndisclosedUndisclosed2 - 9Santa Clara, CA
Services provided
Focus Areas
Contactaffix is a Marketing Strategy company. Launched in 2017, the company specializes in Marketing Strategy and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
Focus Areas
Business Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
Read more -
UndisclosedUndisclosedFreelancerCherry Hill, NJ
Services provided
Focus Areas
Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Gresham, OR
Services provided
Focus Areas
AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr250 - 999Las Vegas, NV
Services provided
Focus Areas
Precision Opinion is a midsize Market Research company launched in 2007. Their services include Market Research and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
Focus Areas
Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
Read more -
UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Focus Areas
The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
Read more -
UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
Focus Areas
Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
Focus Areas
LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Overland Park, KS
Services provided
Focus Areas
Business Consulting company Veracity Consulting, Inc. Was established in 2006. The team offers Business Consulting and IT strategy consulting.
Read more -
UndisclosedUndisclosed50 - 249Chandler, AZ
Services provided
Focus Areas
Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read more -
UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
Focus Areas
Established in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Medina, OH
Services provided
Focus Areas
Back Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
Read more -
$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
Focus Areas
Virtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
Focus Areas
In Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
Focus Areas
Midsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
Focus Areas
1960 Answering Service is an answering service. They are in Houston, Texas and have small team of experts. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
Focus Areas
South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Portland, OR
Services provided
Focus Areas
Gateway Communications Inc. Is an answering service. Their small team is located in Portland, Oregon. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
Focus Areas
Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr50 - 249Bakersfield, CA
Services provided
Focus Areas
Ability Messaging is a midsize call center service located in Bakersfield, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
Focus Areas
Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
Focus Areas
Established in 1948, Abbott Answering Service is a small call center service. Their team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Horseheads, NY
Services provided
Focus Areas
Call center service Total Recall Message Center was established in 1991. The small team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Glen Cove, NY
Services provided
Focus Areas
Professionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
Read more -
UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
Focus Areas
MedPro Answering Service is a call center. Their small team of employees is headquartered in Joliet, Illinois. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
Focus Areas
Headquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
Focus Areas
Launched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
Read more -
UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
Focus Areas
Antelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Los Gatos, CA
Services provided
Focus Areas
The Los Gatos Telephone Answering Services is a telephone answering service. Their small team is located in Los Gatos, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49San Jose, CA
Services provided
Focus Areas
Established in 1961, Personal Telephone Answering Service is a small San Jose, California-based phone answering service. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
Focus Areas
Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Worcester, MA
Services provided
Focus Areas
Small call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Somerville, MA
Services provided
Focus Areas
OD Answering Services, a small call center company, is located in Somerville, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Yarmouth, MA
Services provided
Focus Areas
Founded in 1955, All Cape & Islands Answering is a call center service. The small team provides Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Dedham, MA
Services provided
Focus Areas
Founded in 1967, Lathum Professional Teleservices is a call center. The small team offers Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Dothan, AL
Services provided
Focus Areas
Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Elizabethtown, KY
Services provided
Focus Areas
Fort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Idaho Falls, ID
Services provided
Focus Areas
Located in Idaho Falls, Idaho, Channel Blend LLC is a telephone answering service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Pittsburgh, PA
Services provided
Focus Areas
First Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Saint Charles, MO
Services provided
Focus Areas
Answering service company and Customer Service Outsourcing company The Pisa Group offers Call Center Services and Customer Service Outsourcing. They were established in 1989.
Read more -
UndisclosedUndisclosed10 - 49Florence, AL
Services provided
Focus Areas
Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Little Rock, AR
Services provided
Focus Areas
Based in Little Rock, Arkansas, Arkansas Answering Services is a small phone answering service. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Honolulu, HI
Services provided
Focus Areas
Answering service Physicians Exchange Of Honolulu Inc is based in Honolulu, Hawaii. Launched in 1939, the team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Waianae, HI
Services provided
Focus Areas
DAS Hawaii, a telephone answering service, is in Waianae, Hawaii. Founded in 2015, the team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Lincoln, NE
Services provided
Focus Areas
Executive Answering Service is a phone answering service. They are based in Lincoln, Nebraska and have small team. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9North Providence, RI
Services provided
Focus Areas
Answering service company A Golden Voice Answering Service was established in 2008. Headquartered in North Providence, Rhode Island, the team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Mendon, VT
Services provided
Focus Areas
Central Vermont Communications, a call center company, was established in 1978. Headquartered in Mendon, Vermont, the team provides Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
Focus Areas
Small answering service Superior Medical Management, is located in Dallas, Texas. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Denver, CO
Services provided
Focus Areas
Located in Denver, Colorado, Medical TeleCommunications is a small call center company. Their services include Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 United States Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.4/40.016/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32/40.015.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.4/40.017.6/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
31.1/40.016.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
31.4/40.020/20 Reviews1.8/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
30.6/40.017/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34/40.016/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
30.2/40.016.2/20 Reviews5.6/10 Clients & Experience8.4/10 Market PresenceService focus
60% Call Center Services33% Answering services40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
26.2/40.014.6/20 Reviews7.3/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other
Latest Answering Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Answering Services FAQs
A U.S.-based partner can represent your brand with clear, culturally aligned communication and rapid response across all four U.S. time zones. Many teams are trained on compliance frameworks such as HIPAA, PCI-DSS, SOC 2, and TCPA, which is critical for healthcare, financial services, and sensitive customer data.
Furthermore, you’ll also find deeper specialization by vertical, plus easier collaboration during business hours, transparent pricing in USD, and shorter onboarding timelines.
Pricing varies because of factors like volume, complexity, and coverage hours. On Clutch, the typical ranges include:
- Per-minute: $0.80 – $1.60+ per live agent minute
- Monthly plans: $75 – $600+ for bundled minutes; overages billed per minute
- Virtual receptionist service: $250 – $1,500+ per month, depending on call volume and integrations
- One-time fees: $0 – $150+ for setup, scripting, and integrations
- Premiums: 10% – 25% uplift for 24/7 answering service, holidays, or bilingual lines
Ask about billing increments (e.g., 6-second vs. 60-second rounding), included reporting, and whether after-hours or weekend rates differ.
Most answering service providers support a broad mix of B2B and B2C sectors. While exploring your options, you’ll find specialists in verticals like:
- Healthcare and medical groups
- Legal services
- Property management and home services
- E-commerce and retail
- Financial services and insurance
- SaaS and technology
- Real estate, education, nonprofit, and public sector hotlines
Start by defining your requirements, objectives, and call profile. Then, carefully evaluate the following factors:
- Call types – new sales, support triage, emergency dispatch, scheduling, payment capture
- Coverage – business hours vs. 24/7; seasonal peaks; holidays
- Tools – required integrations (CRM, ATS, EMR/EHR, help desk, calendars)
- Compliance – HIPAA/BAA, PCI, SOC 2, TCPA; recording and retention policies
- Team model – shared vs. dedicated agents; bilingual or Spanish-first lines
Narrow your options by considering other variables like call scripting expertise, QA processes, and SLAs. Explore Clutch’s directories and leverage the filters we’ve prepared to help guide your search for the ideal partner.
- Opaque billing – large rounding increments, hidden fees, unclear overage rates
- Limited transparency – no access to call recordings/transcripts or real-time dashboards
- Weak compliance posture – unwilling to sign a BAA, unclear data handling, no SOC/PCI evidence
- Script rigidity – inability to customize workflows, poor escalation logic
- Staffing instability – high agent turnover, inconsistent training, no QA framework
- SLA gaps – vague speed-to-answer targets, minimal after-hours coverage, no disaster recovery plan
- Pushy contracts – long lock-ins without a trial or performance outs
Doing your due diligence thoroughly mitigates risks and prevents unnecessary headaches. Make sure you’re paired with a team that has a proven track record to back up their promises.