Top Answering Service in New York City
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
Focus Areas
See all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
-
$1,000+< $25 / hr50 - 249New York City, NY
Services provided
Focus Areas
See all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
-
UndisclosedUndisclosed50 - 249London, England
Services provided
Focus Areas
See all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
-
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Services provided
Focus Areas
See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
-
$1,000+< $25 / hr10 - 49New York, NY
Services provided
Focus Areas
See all 11 projectsRemoteReps247 is a company offering Contact Center Services, including telemarketing and outbound call center functions. However, based on reviews, they failed to deliver the expected sales support, with 100% negative feedback regarding their performance. Clients reported no successful leads, indicating dissatisfaction with their telephonic support and customer care services.
-
$1,000+< $25 / hr10,000+New York, NY
Services provided
Focus Areas
See all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
-
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
Read more -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
Read more -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more -
$1,000+Undisclosed2 - 9New York, NY
Services provided
Focus Areas
Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read more -
UndisclosedUndisclosed250 - 999New York, NY
Services provided
Focus Areas
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
Focus Areas
WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
Focus Areas
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
Focus Areas
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
Focus Areas
Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
Focus Areas
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
Focus Areas
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read more -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
Focus Areas
DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
Read more -
$25,000+Undisclosed10 - 49New York, NY
Services provided
Focus Areas
Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
Read more -
$5,000+< $25 / hr10 - 49New York, NY
Services provided
Focus Areas
Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10,000+New York, NY
Services provided
Focus Areas
Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
Read more -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
Focus Areas
CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
Read more -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
Focus Areas
MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
Focus Areas
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
Read more -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
Focus Areas
See all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
-
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
Focus Areas
See all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
-
UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
Focus Areas
Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
Focus Areas
OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
Focus Areas
Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
Read more -
UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
Focus Areas
AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
Focus Areas
Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
Focus Areas
See all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
-
UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
Focus Areas
Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read more -
Undisclosed< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
See all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read more -
UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
Focus Areas
Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
Focus Areas
Small answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
Focus Areas
Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
Focus Areas
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
Focus Areas
Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
Focus Areas
Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
Focus Areas
Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
Focus Areas
Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read more -
$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
Focus Areas
Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
Focus Areas
Call center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
Focus Areas
Answering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 6 New York City Answering Services Companies
-
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.4/40.017.8/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
