Home Call Centers Answering Services United States New York City

Top Answering Service in New York City

Ratings Updated: July 16, 2026

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Less than $10,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Top Customer Service

5.0 68 reviews

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Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

Top Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems.

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Reviews mention Great team
Clients have consistently praised Top Customer Service for their impressive team dynamics and adaptability. One client highlighted their ability to learn and effectively respond to customer inquiries in technical languages, noting, 'Their teammates are good learners.' Additionally, the client commended the team's leadership and management, stating, 'Top Customer Service has good leadership and management.' Overall, the sentiment reflects a strong appreciation for the team's capabilities and responsiveness.

Customer Service Outsourcing for Software Development Co

5.0 Jun 30, 2025

We manage the project in-house. Top Customer Service team lead is always available and delivers our requests. We speak with him once a month and have a meeting where he gives us a detailed overview of what they've done. Top Customer Service's teammates are good learners. They've learned about the languages we work with and can respond to our customers' inquiries.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Reviewers in New City commend Top Customer Service for their effective handling of customer support and technical operations, emphasizing their industry-specific knowledge and consistent communication. Their ability to deliver ongoing support has been highly valued.
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Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Focus Areas

15% Answering services

70% Inbound appointment scheduling

15% Virtual receptionist

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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2 of 2 New York City-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Appointment Setter Online as highly effective in managing inbound and outbound calls, with a strong focus on appointment setting for diverse sectors. They appreciate the team's industry-specific training, quick execution, and reliable project management.
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The Hour - Back Office and Virtual Assistant Services

5.0 34 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

50% Answering services

30% Virtual receptionist

20% Inbound appointment scheduling

The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner.

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Reviews mention Great team
Clients consistently express satisfaction with the team at The Hour - Back Office and Virtual Assistant Services, highlighting their strong culture fit and alignment with company values. One client noted, 'we LOVE our team...we feel they are an extension of our company,' emphasizing the positive working relationship. Feedback also points to the team's attentiveness and quick resolution of concerns, with one client specifically praising the wonderful attitude of the staff, stating, 'you can train a skill, but you can't train someone to be kind or nice.'

Back Office Outsourcing for Insurance Agency

5.0 Jan 22, 2025

Our company is more effecient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Our team is managed by Vish, who in fact was our first VA from The Hour. We are so confident with everything we have with our VA's because of Vish!
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.9

Willing to Refer

5.0

New York clients praise The Hour for their expertise in financial record accuracy, invoice processing, and inventory management across diverse industries, emphasizing reliable, timely delivery and proactive communication. They value the company's adaptability and cost-effectiveness in handling complex back-office tasks.
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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

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Reviews mention High-quality work
Task Virtual consistently receives high praise for delivering high-quality work. Clients commend their ability to provide clear, data-driven insights and tailored solutions, particularly in specialized fields like performing arts and back-office support. One client noted their project management as 'excellent' and expressed satisfaction with the actionable market analysis provided. Another highlighted the team's flexibility and responsiveness to client needs, underscoring their capability to address challenges effectively.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Market Research for Performing Arts Venue

5.0 Mar 11, 2025

We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
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United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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Reviews mention Patient
Clients have expressed high satisfaction with Abacus Cambridge Partners, highlighting their patience during challenging negotiations, even amidst long hold times. One client noted, "they're very patient...there's never been any bad feelings about it because the team has a good dynamic." Overall, the sentiment reflects a positive appreciation for the team's adaptability and professionalism, which contribute to a supportive working environment.

Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour. Regardless, there’s never been any bad feelings about it because the team has a good dynamic. They maintain positive energy throughout.
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

RemoteReps247 is a company offering Contact Center Services, including Customer Support Services and Telemarketing Services. They have received uniformly negative feedback, with 100% of reviewers reporting dissatisfaction due to a lack of delivered results and unfulfilled promises, indicating significant room for improvement in their Call Handling and Customer Service Center operations.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback regarding RemoteReps247 has been overwhelmingly negative. One review from the Director of Cerebral Works highlighted a lack of quality leads, describing the service as a 'pure scam' due to unfulfilled promises and poor communication. The client reported that after an initial contact, there were no further leads or responses, and attempts to seek reimbursement were met with bounced emails. Overall, clients express significant dissatisfaction and caution against engaging with this company.
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0 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

The reviews for RemoteReps247 within the Answering services category present a negative sentiment, with 100% of reviewers expressing dissatisfaction. Clients report a lack of effective lead generation, with one stating they received no SQL or MQL within three months. Key themes include poor project management and a failure to deliver promised results. Overall, clients found the service unremarkable and expressed concerns over the company's commitment and expertise.
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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
RemoteReps247's reviews reflect a predominantly negative sentiment regarding their cost and value for money. Multiple clients described their experiences as disappointing, with one stating, 'Despite a budget-friendly price, we received no results.' Another remarked on the company's 'big talk and no work,' indicating that the promised leads and value were never delivered. While a few clients acknowledged their pricing fit within budgets, the overall feedback suggests a lack of return on investment, leading to feelings of being misled.
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India (8) United States (2)

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

100% Answering services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Efficient
Client feedback highlights EXL Service's efficiency in streamlining operations, with one client noting a 30% increase in output and a savings of 120 man-hours per week. They emphasized that the service provider meets and exceeds strict guidelines, effectively freeing up internal staff for other tasks. Overall sentiment is highly positive, with clients expressing satisfaction and no areas for improvement identified.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

They free up time for our staff and make us more efficient. Since contracting with them, we have eliminated this problem.
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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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SIMETRIX SOLUTIONS

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

75% Answering services

25% Inbound appointment scheduling

SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Pride BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

60% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Document Digitization & Management

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

New York, NY

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

40% Answering services

60% Virtual receptionist

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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WCH Service Bureau Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

10% Call Center Services

80% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

90% Answering services

10% Inbound appointment scheduling

WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

40% Answering services

45% Inbound appointment scheduling

15% Virtual receptionist

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% Answering services

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

16% Call Center Services

50% Back Office Outsourcing

24% Customer Service Outsourcing +1

10% AI Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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UnlimCall

Not yet reviewed

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

15% Call Center Services

50% AI Agents

25% Sales Outsourcing +1

10% Other Application Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

15% Answering services

45% Virtual receptionist

40% Inbound appointment scheduling

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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CheaperTeam

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Hewlett, NY

Services provided

10% Call Center Services

25% Back Office Outsourcing

25% Recruiting +6

15% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% Other IT Consulting and SI

5% Staffing

5% Web Development

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Answering services

60% Virtual receptionist

20% Inbound appointment scheduling

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Advantage Reserve

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Reviews mention Experienced
DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.

Call Support Services for Manufacturing Company

4.0 Dec 23, 2017

For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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2 of 3 New York City-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Support and Orders Processing for Real Estate Company
4.5 — Read more
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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

56% Answering services

33% Virtual receptionist

11% Inbound appointment scheduling

Anserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.

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Reviews mention Experienced
Clients have expressed a high level of satisfaction with Anserve Inc.'s services, highlighting their professionalism and technological proficiency. One client noted their calm demeanor during emergency calls, which is crucial in the medical field. Additionally, they appreciate Anserve's ability to adapt to their needs, stating that the company has consistently provided excellent service for nearly 20 years. Overall, the sentiment reflects trust and confidence in Anserve's capabilities and commitment to client satisfaction.

Call Center Services for Medical Practice Company

5.0 Mar 3, 2021

For the time that we’ve been with Anserve, they’ve always been ahead of the curve and have computer programs and technologies that are up to date. We’ve been happy ever since we collaborated with them. The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them.
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Call Center Services for Medical Practice Company

5.0 Mar 3, 2021

Anserve has the experience and technology to make your project a success. Tell them what you need and they will tailor a program to meet your needs.
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7 of 9 Answering services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

Anserve Inc. has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include excellent responsiveness, professionalism, and effective communication, with 80% noting their ability to accommodate specific client needs. Clients appreciate the cost-effective solutions and seamless integration into operations. Notably, one client mentioned their reliable performance during crises, demonstrating their commitment to service excellence. Overall, Anserve Inc. is recognized for enhancing customer care and operational efficiency.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.6

Willing to Refer

4.9

Local clients in New Jersey commend Anserve Inc. for their long-standing, dependable service in medical, real estate, and utility sectors. They value their responsiveness, technological up-to-date solutions, and personalized approach, which consistently meet or exceed expectations in high-pressure, complex environments.
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Sabre88, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

12% Call Center Services

30% Business Consulting

30% Customer Service Outsourcing +1

28% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% Answering services

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.

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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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1 of 1 New York City-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe LawyerLine™ as a highly accommodating partner, excelling in call management, intake processes, and flexible service delivery. They appreciate the excellent value for money, prompt communication, and the company's ability to handle complex needs efficiently.
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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

20% Answering services

50% Inbound appointment scheduling

30% Virtual receptionist

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Task Ventures LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Jersey City, NJ

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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Select Answering Service

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

35% Call Center Services

65% Customer Service Outsourcing

Focus Areas

100% Answering services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

29% Answering services

71% Virtual receptionist

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Bota Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

White Plains, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Accounting +1

20% Business Consulting

Focus Areas

100% Answering services

Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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HCAS - Health Care Answering Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

North Bellmore, NY

Services provided

100% Call Center Services

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

11% Call Center Services

25% Custom Software Development

25% IoT Development +3

19% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

50% Answering services

50% Virtual receptionist

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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