Top Answering Service in New York City
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80 Companies
List of the Top New York City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate a generally positive sentiment towards Moneypenny USA, with clients appreciating their onboarding process and initial customer service. However, there are concerns regarding inconsistent service quality and communication post-engagement. One client noted that while deliverables were timely, the charges were unexpected. Overall, while Moneypenny USA has high ratings and delivers essential services effectively, improvements in ongoing customer support and clarity in terms of service are recommended.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.Was this helpful?
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- English
- Spanish
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Less than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Top Customer Service
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$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Overall, Top Customer Service excels in providing Answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their responsiveness and effective management of customer interactions, particularly through inbound and outbound calls, live chat, and job dispatching. Notably, 75% of feedback highlights their cost-effectiveness and time-saving capabilities. Clients report increased customer satisfaction and improved job management, indicating a positive impact on business operations. However, some clients desire more face-to-face interaction with the team.
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Auto Detailing Company
5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Local clients in New City commend Top Customer Service for their technical support and customer management of AI-based hiring systems. Their team’s industry insight, professionalism, and adherence to deadlines ensure smooth operations for recruitment startups and tech firms.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
5 of 5 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
The reviews for Appointment Setter Online highlight strong performance in appointment-setting services, with 80% of clients expressing satisfaction. Key strengths include impressive response times, effective lead conversion rates, and strong communication. Clients reported a 40% increase in qualified appointments and an 80% conversion rate from leads. Areas for improvement noted were occasional needs for faster updates. Overall, the company is recognized for its professionalism and expertise, with clients recommending it for similar service needs.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
See All Locations (3)New York, NY
347 5th Avenue
New York, NY 10016101 - 150
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2 of 2 New York City-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 30 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office and virtual assistant solutions. Reviews highlight their reliability, responsiveness, and consistent on-time delivery. Clients frequently commend their organizational skills and attention to detail, resulting in smoother operations and improved efficiency. Approximately 90% of reviewers emphasize their proactive communication and ability to adapt to various tasks and industries.
Reviews mention Easy to work with
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as easy and enjoyable to work with. One client noted their team delivers on time and fosters a collaborative environment, making them feel as though they are in the same office. Another client emphasized their professionalism and flexibility, which enhances the partnership experience. Overall, the sentiment reflects a strong appreciation for the company's approachable nature and effective communication.-
BPO Services for AI -Sourcing Automation Platform
5.0 Aug 26, 2022They are professional, flexible, and very easy to work with.
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Back-Office Support for Insurance & Employee Benefits Firm
5.0 Mar 23, 2026They deliver everything on time and are easy and fun to work with.
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13 of 13 reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, clients have praised The Hour - Back Office and Virtual Assistant Services for their reliability, attention to detail, and timely delivery. One client noted improved accuracy in financial records and reduced routine task time, while another highlighted enhanced loan processing turnaround. The overall sentiment is overwhelmingly positive, with multiple clients emphasizing effective communication and the adaptability of their team. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.9
Willing to Refer
5.0
From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 61 projectsTask Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.
1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Support for Online GP Service
5.0 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
New York City-based clients praise Task Virtual for their comprehensive digital support, including course management, marketing, and customer service. They successfully helped expand a certification training business with over 10 Udemy courses and 28,000 subscribers, demonstrating expertise in e-learning and virtual business solutions.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Flexible
Clients consistently commend Abacus Cambridge Partners for their flexibility in adapting to changing project requirements. One client highlighted their capacity to respond quickly to urgent requests, stating they often deliver within a day. Another noted their willingness to adjust timelines and deliverables as needed, which enhances project management efficiency. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients expressing satisfaction with their responsiveness and ability to accommodate dynamic needs.-
API Development for Telecommunications Company
5.0 Dec 6, 2021Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it. They use our internal tools.
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0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
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See All Locations (4)New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 101742 - 5
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501501 - 750
(021) 111 792 743
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 16 projectsRemoteReps247 is a company offering Contact Center Services, including Customer Support Services and Telemarketing Services. They have received uniformly negative feedback, with 100% of reviewers reporting dissatisfaction due to a lack of delivered results and unfulfilled promises, indicating significant room for improvement in their Call Handling and Customer Service Center operations.
0 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
The reviews for RemoteReps247 within the Answering services category present a negative sentiment, with 100% of reviewers expressing dissatisfaction. Clients report a lack of effective lead generation, with one stating they received no SQL or MQL within three months. Key themes include poor project management and a failure to deliver promised results. Overall, clients found the service unremarkable and expressed concerns over the company's commitment and expertise.
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0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Armored Vehicle Manufactuer
5.0 — RemoteReps247 provided B2B lead generation and sales development services for an armored vehicle manufacturer. The team conducted outbound prospecting, set appointments, and managed communication Read moreWas this helpful?
Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$25,000+Undisclosed50 - 249Fair Lawn, NJ
Services provided
45% Call Center Services30% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingSIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+Undisclosed2 - 9New York, NY
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
25% Call Center Services40% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
40% Answering services60% Virtual receptionistEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
90% Answering services10% Inbound appointment schedulingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreQueens Village, NY
21229 Hillside ave apt 5EW
Queens Village, NY 11432151 - 200
+13322227751
See All Locations (3)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
48% Call Center Services42% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Email Marketing20% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +310% Account-Based Marketing9% Sales Outsourcing1% AccountingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+Undisclosed10 - 49New York, NY
Services provided
15% Call Center Services50% AI Agents25% Sales Outsourcing +110% Other Application DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
15% Answering services45% Virtual receptionist40% Inbound appointment schedulingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +615% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
56% Call Center Services32% Customer Service Outsourcing12% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdvantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Industry Experience
DialAmerica has demonstrated strong capabilities across various industries, including utilities, financial services, real estate, manufacturing, retail, and hospitality. Clients commend their efficient lead generation, excellent customer service, and ability to handle high call volumes. Overall sentiment is positive, highlighting their organizational strengths, responsiveness, and adaptability. Industries such as financial services and retail particularly note significant cost savings and improved customer engagement, suggesting DialAmerica is well-suited for businesses seeking reliable outbound and inbound call services.
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IT Services Transportation Nonprofit Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Financial services HealthcareWas this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
2 of 3 New York City-based reviews are 5 stars$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Support and Orders Processing for Real Estate Company
4.5 — Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
4.8
NYC clients commend DialAmerica for their strong customer service, organizational skills, and cost-effective solutions. They efficiently manage extensive call volumes, enhancing client communication and operational productivity, with consistent positive feedback on their professionalism and service quality.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients from various sectors, including healthcare and home services, praised the company's responsiveness and professionalism. Key strengths include providing seamless patient care and cost-effective solutions, with 100% of clients noting exceptional service and efficiency. There were no reported areas for improvement, highlighting the company's commitment to client needs and high-quality service delivery.
Read Most Recent ReviewWas this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
5.0
Cost
4.6
Willing to Refer
4.9
New Jersey-based clients praise Anserve Inc. for their reliable, technologically advanced call center and after-hours support across healthcare, legal, and home services sectors. They excel in handling complex, urgent calls with professionalism, responsiveness, and personalized service, ensuring seamless communication and high customer satisfaction.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
12% Call Center Services30% Business Consulting30% Customer Service Outsourcing +128% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +120% TranslationFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
Read more -
UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +215% Market Research10% Graphic DesignFocus Areas
20% Answering servicesAICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
20% Call Center Services46% Customer Service Outsourcing23% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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LegalWas this helpful?
View projects from:
Was this helpful?
1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Springfield-based clients praise LawyerLine™ for their efficient call answering, intake management, and tailored services for small law firms. They handle high call volumes, provide prompt responses, and deliver detailed daily summaries, demonstrating strong project management and cost-effective solutions for legal practices.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +220% Sales Outsourcing10% Conversion OptimizationFocus Areas
20% Answering services50% Inbound appointment scheduling30% Virtual receptionistMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)15% Transcription10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
35% Call Center Services65% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +1110% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
29% Answering services71% Virtual receptionistMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +120% Business ConsultingFocus Areas
100% Answering servicesBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesFocus Areas
80% Answering services20% Inbound appointment schedulingCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +319% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Virtual receptionistFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Ability to Deliver considers three criteria:
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List of the Top 8 New York City Answering Services Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28/40.017.4/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.5/40.09.8/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services75% Answering services55% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other
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