Home Call Centers Answering Services United States New York City

Top Answering Service in New York City

Ratings Updated: August 25, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Less than $10,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Appointment Setter Online

5.0 54 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Focus Areas

15% Answering services

70% Inbound appointment scheduling

15% Virtual receptionist

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Efficient
Clients have praised Appointment Setter Online for their efficiency, noting organized project management and timely task completion. One client highlighted how the team effectively scheduled appointments, resulting in a significant increase in engagement with potential beneficiaries. The responsiveness and adaptability of the team were also commended, as they quickly adjusted to client needs, contributing to a successful partnership. Overall, the sentiment regarding efficiency is overwhelmingly positive.

Call Center Services for Nonprofit Organization

5.0 Dec 17, 2025

Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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New York, NY

347 5th Avenue
New York, NY 10016
101 - 150

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Top Customer Service

5.0 68 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

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11 of 11 reviews are 5 stars

5 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Auto Detailing Company
5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read more
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Reviewers in New City commend Top Customer Service for their effective handling of customer service and technical support, especially in a niche recruitment context. They value the team's industry knowledge, timely delivery, and ability to meet deadlines, resulting in smooth ongoing operations.
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The Hour - Back Office and Virtual Assistant Services

5.0 38 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

50% Answering services

30% Virtual receptionist

20% Inbound appointment scheduling

The Hour - Back Office and Virtual Assistant Services is a versatile company specializing in administrative support, accounting, customer service, and operational assistance. Reviews highlight their reliability, professionalism, and efficiency, with a 100% positive feedback rate emphasizing consistent on-time delivery and improved workflow management. Approximately 85% of reviews commend their responsiveness and ability to integrate seamlessly into existing teams.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of The Hour - Back Office and Virtual Assistant Services. A manager from Integrity Insurance Agency noted, "The team members are hard workers; they don’t call in sick," emphasizing their reliability and commitment. The team's dedication has allowed clients to focus on customer relationships and increase business. Overall, the sentiment regarding their work ethic is highly positive, indicating a strong fit for potential projects.

Back-Office Outsourcing for Insurance Brokerage

5.0 May 21, 2026

The Hour - Back Office and Virtual Assistant Services’ team members are hard workers; they don’t call in sick. They’re already trained and very trainable on what we do.
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23 of 23 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent reviews of The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Users consistently highlight the team's reliability, attention to detail, and proactive communication. For instance, one client noted that their financial records became more organized and accurate, while another emphasized improved response times and customer satisfaction. Clients praised the team's adaptability and ability to seamlessly integrate into their operations, with no reported areas for improvement in recent engagements.
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United States (26) Canada (8)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

New York clients praise The Hour for their expertise in financial record accuracy, invoice processing, and inventory management across diverse industries, emphasizing reliable, timely delivery and proactive communication. They value the company's adaptability and cost-effectiveness in handling complex back-office tasks.
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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

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Reviews mention Unique expertise
Clients have expressed a highly positive sentiment regarding Task Virtual's unique expertise in content marketing and market research. One CEO noted their ability to quickly grasp industry nuances and deliver engaging insights, while the Director of Plus Fitness highlighted their professionalism and seamless execution. Both emphasized the value of Task Virtual's tailored strategies, which significantly enhanced online visibility and member engagement, reflecting the company's strong capabilities in understanding and addressing specific business needs.

Virtual Assistant for Coaching Company

5.0 Apr 28, 2022

They helped us increase our efficiency about 70-80% work wise. All the work was managed effectively. They were very accurate, cost friendly and best fit for my industry. They are skilled and super coordinated.
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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read more
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ExpertCallers

4.8 35 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +5

10% Sales Outsourcing

5% Back Office Outsourcing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.

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Reviews mention High-quality work
Clients consistently praise ExpertCallers for delivering high-quality work, noting their dedication and responsiveness even under challenging circumstances, such as the ongoing conflict in Ukraine. One client highlighted the impressive quality of candidates provided, emphasizing their sharpness and effective communication. Overall, feedback reflects a strong sentiment towards their commitment to excellence and the positive impact on eCommerce sales and support, establishing a solid return on investment for their services.

Customer Service & Sales Outsourcing for Presentation Co

5.0 Mar 12, 2026

They provided excellent quality of candidates from so many different countries; they're sharp, hardworking, responsive, and communicate well.
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16 of 29 reviews are 5 stars

21 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (8) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.5

Cost

4.5

Willing to Refer

4.5

Local clients describe ExpertCallers as a reliable partner for customer support and lead conversion, noting their effective communication, timely delivery, and adaptability. They value the company's professionalism and the positive impact on their sales processes and client relationships.
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Horatio

5.0 3 reviews

Verified

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +4

10% AI Consulting

10% Content Moderation Services

10% Finance & Accounting Outsourcing (FAO)

5% Data Annotation Services

Focus Areas

70% Answering services

20% Inbound appointment scheduling

10% Virtual receptionist

Horatio is a customer support outsourcing company that provides comprehensive end-to-end support services, including email, phone, and chat. Reviews highlight their exceptional project management, adaptability, and ability to deliver on time. With a track record of significantly improving client metrics, such as customer satisfaction scores and response times, Horatio is praised for their holistic support approach, with approximately 90% of feedback being positive.

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1 of 1 reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Horatio highlight their exceptional customer support capabilities, particularly noted by a client from Terra Kaffe. The client praised Horatio's proactive project management, achieving significant improvements in customer satisfaction and response times. Their ability to deliver on time and identify opportunities for enhancement was specifically commended. Overall, feedback indicates a strong alignment of values and a high level of satisfaction with the services provided, with no areas for improvement identified.
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Industry Experience

Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence.
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Publishing Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Horatio as a flexible and reliable partner, excelling in multi-channel support and process standardization. Their responsiveness and proactive approach have significantly enhanced customer experience and operational insights for New York-based businesses.
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FGC+

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Suffern, NY

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Accounting +2

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

RemoteReps247 is a company that offers Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. However, feedback indicates dissatisfaction with their performance, as 100% of reviewers reported no results, describing the experience as ineffective and lacking the promised deliverables.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of RemoteReps247 indicate significant dissatisfaction among clients, particularly regarding lead generation services. One client, a Director at Cerebral Works, described their experience as a 'pure scam,' highlighting issues with unresponsive communication and false promises of reimbursement. Clients expressed frustration over lack of quality leads and unprofessional conduct, suggesting that RemoteReps247 has substantial areas for improvement. Overall sentiment leans heavily negative, warning potential buyers to exercise caution.
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0 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

The reviews for RemoteReps247 within the Answering services category present a negative sentiment, with 100% of reviewers expressing dissatisfaction. Clients report a lack of effective lead generation, with one stating they received no SQL or MQL within three months. Key themes include poor project management and a failure to deliver promised results. Overall, clients found the service unremarkable and expressed concerns over the company's commitment and expertise.
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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Armored Vehicle Manufactuer
5.0 — RemoteReps247 provided B2B lead generation and sales development services for an armored vehicle manufacturer. The team conducted outbound prospecting, set appointments, and managed communication Read more
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Industry Experience

RemoteReps247 has received predominantly negative feedback across various industries, particularly in Information Technology and Business Services. Clients reported failures in lead generation and poor communication, leading to significant dissatisfaction. Notably, the IT sector highlighted a lack of transparency and accountability, reflecting poorly on RemoteReps247's capabilities. Conversely, a few clients from other industries noted some positive experiences, particularly in responsiveness and project management. Overall, potential clients should exercise caution, especially in IT and Business Services, where the company's effectiveness appears questionable.
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Other industries Information technology IT Services Software Business services

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

100% Answering services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Timely
Clients have expressed a generally positive sentiment regarding EXL Service's timeliness, noting that while they deliver quality work efficiently, there is still room for improvement. One client highlighted that they save hundreds of hours and thousands of dollars monthly, indicating effective turnaround times. However, they also mentioned a desire for the service provider to enhance their current capabilities to further optimize service delivery.

Payment Processing for Small Nonprofit

3.5 Aug 12, 2017

They provide a service that helps us save time and money.
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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Industry Experience

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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SIMETRIX SOLUTIONS

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

75% Answering services

25% Inbound appointment scheduling

SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Pride BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

60% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Document Digitization & Management

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

New York, NY

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

40% Answering services

60% Virtual receptionist

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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WCH Service Bureau Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

10% Call Center Services

80% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

90% Answering services

10% Inbound appointment scheduling

WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

40% Answering services

45% Inbound appointment scheduling

15% Virtual receptionist

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% Answering services

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

16% Call Center Services

50% Back Office Outsourcing

24% Customer Service Outsourcing +1

10% AI Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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UnlimCall

Not yet reviewed

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

15% Call Center Services

50% AI Agents

25% Sales Outsourcing +1

10% Other Application Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

15% Answering services

45% Virtual receptionist

40% Inbound appointment scheduling

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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CheaperTeam

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Hewlett, NY

Services provided

10% Call Center Services

25% Back Office Outsourcing

25% Recruiting +6

15% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% Other IT Consulting and SI

5% Staffing

5% Web Development

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Answering services

60% Virtual receptionist

20% Inbound appointment scheduling

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Advantage Reserve

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Reviews mention Innovative
DialAmerica has received positive feedback for its innovative approach to call center services. Clients have highlighted the company's advanced technology and efficient operations, which significantly enhance customer service quality. One reviewer noted that DialAmerica's innovative platform and highly qualified staff set them apart from competitors, improving performance and customer experience. However, suggestions for further innovation include adapting their platform to integrate new technologies, such as customer service apps.

Telemarketing Services for Financial Company

4.5 Dec 22, 2017

I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style. They have a very innovative platform and highly qualified staff to carry out the work.
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Industry Experience

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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Select Industry to see insights

IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services Healthcare

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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

Reviewers in New York highlight DialAmerica's expertise in managing inbound calls, improving customer satisfaction, and increasing productivity. Clients appreciate their responsiveness, affordability, and capacity to support different business sizes and needs.
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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

56% Answering services

33% Virtual receptionist

11% Inbound appointment scheduling

Anserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.

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Reviews mention Helpful
Anserve Inc. received positive feedback for their exceptional responsiveness and helpfulness, as noted by a client from Atlantic Medical Group. The client highlighted their professional demeanor and commitment to seamless patient care, stating that Anserve management was 'extraordinarily responsive' to both their needs and those of their patients. Overall, the sentiment reflects a high level of satisfaction with Anserve's services, with no complaints reported regarding project management or deliverables.

Call Center & Customer Service Outsourcing for Healthcare Co

5.0 Mar 3, 2025

Anserve management was extraordinarily responsive to our needs and the needs of our patients. They are professional, kind and helpful, always.
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Call Center Services for Medical Company

5.0 Apr 1, 2025

Anserve Inc. is always willing to assist, which demonstrates their commitment to being helpful. Additionally, they address all concerns quickly, ensuring that any issues are resolved promptly.
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7 of 9 Answering services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

Anserve Inc. has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include excellent responsiveness, professionalism, and effective communication, with 80% noting their ability to accommodate specific client needs. Clients appreciate the cost-effective solutions and seamless integration into operations. Notably, one client mentioned their reliable performance during crises, demonstrating their commitment to service excellence. Overall, Anserve Inc. is recognized for enhancing customer care and operational efficiency.
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Industry Experience

Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
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Select Industry to see insights

Medical Healthcare Other Industry Real estate Financial services Consumer Products Energy & natural resources Home Services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
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Sabre88, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

12% Call Center Services

30% Business Consulting

30% Customer Service Outsourcing +1

28% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% Answering services

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.

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Reviews mention Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.

Answering Services for Legal Services Company

5.0 Jul 2, 2021

LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.
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Industry Experience

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Select Industry to see insights

Legal

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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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1 of 1 New York City-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read more
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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

20% Answering services

50% Inbound appointment scheduling

30% Virtual receptionist

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Task Ventures LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Jersey City, NJ

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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Select Answering Service

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

35% Call Center Services

65% Customer Service Outsourcing

Focus Areas

100% Answering services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

29% Answering services

71% Virtual receptionist

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Reviewed 1 time in the past 6 months

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Lead Generation for Armored Vehicle Manufactuer

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Reviews mention Timely

Payment Processing for Small Nonprofit

Payment Processing for Education Organization

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Inbound & Customer Support Rates

Reviews mention Innovative

Telemarketing Services for Financial Company

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Reviews mention Helpful

Call Center & Customer Service Outsourcing for Healthcare Co

Call Center Services for Medical Company

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Reviews mention Patient

Answering Services for Legal Services Company

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Receptionist Services for Law Firm

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