Top Answering Service in New York City
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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$1,000+Undisclosed250 - 999Brooklyn, NY
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See all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
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$1,000+Undisclosed1,000 - 9,999New York, NY
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See all 54 projectsAppointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.
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$1,000+< $25 / hr50 - 249New York City, NY
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See all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
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See all 24 projectsThe Hour - Back Office and Virtual Assistant Services provides comprehensive back-office support, operations management, and virtual assistant services. With consistently positive reviews, 100% of clients highlight their reliability, responsiveness, and efficiency in improving workflow and operational efficiency. Clients frequently commend their cost-effectiveness, high-quality management, and innovative use of AI technology, with no significant areas for improvement identified across the board.
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UndisclosedUndisclosed50 - 249New York, NY
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See all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
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See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 16 projectsRemoteReps247 is a company offering Call Center Services, including Inbound and Outbound Call Center support. However, feedback indicates a lack of effectiveness, with 100% of reviews highlighting dissatisfaction due to unmet expectations and a failure to deliver any qualified sales leads. Reviewers consistently describe the company as underperforming and unreliable.
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$1,000+< $25 / hr10,000+New York, NY
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See all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
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$1,000+< $25 / hr50 - 249New York, NY
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Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+Undisclosed2 - 9New York, NY
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Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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UndisclosedUndisclosed250 - 999New York, NY
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
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WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Queens Village, NY
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Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
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Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
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Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
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Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9New York, NY
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MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
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Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
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DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
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DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$25,000+Undisclosed10 - 49New York, NY
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Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$5,000+< $25 / hr10 - 49New York, NY
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Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10,000+New York, NY
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Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+< $25 / hr50 - 249New York, NY
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NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
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CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
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MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
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Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
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Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
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See all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
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UndisclosedUndisclosed50 - 249Butler, NJ
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See all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
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UndisclosedUndisclosed50 - 249Newark, NJ
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Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
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OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
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Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
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AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249New Providence, NJ
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Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Bernards, NJ
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See all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
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UndisclosedUndisclosed50 - 249Newark, NJ
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Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Undisclosed< $25 / hr50 - 249New York, NY
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See all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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UndisclosedUndisclosedFreelancerJersey City, NJ
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Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
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Small answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
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Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Bethpage, NY
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Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
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Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9White Plains, NY
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Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249North Bellmore, NY
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Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
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Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
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Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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List of the Top 8 New York City Answering Services Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
