Top Answering Service in New York City
77 Companies
List of the Top New York City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Exceptional performance
VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.
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Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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The Hour - Back Office and Virtual Assistant Services
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NYServices provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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See All Locations (1)Great Neck Plaza, NY
16 Middle Neck Road
Great Neck Plaza, NY 11021101 - 150
888-505-6485
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
65% Answering services25% Virtual receptionist10% Inbound appointment schedulingSee all 53 projectsTask Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies tailored to the financial services sector. Clients noted significant improvements in website visibility and organic leads, attributing these successes to Task Virtual's thorough project management and timely communication. One client specifically highlighted their expertise in the industry and the seamless collaboration that exceeded expectations, indicating overall satisfaction with the services provided.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
See All Locations (7)New York City, NY
119-11 28th Avenue
New York City, NY 113542 - 5
3472846666
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Timely
The feedback regarding Abacus Cambridge Partners highlights their consistent timeliness in project delivery. Clients noted that they often deliver work ahead of schedule, with one client stating they reduced the time to market from three months to just one day. Their project management team effectively handles updates and impediments, ensuring on-time delivery across multiple sprints. Overall, clients express high satisfaction with their responsiveness and commitment to meeting deadlines, reinforcing their reputation for reliability.-
API Development for Telecommunications Company
5.0 Dec 6, 2021They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. Our projects have multiple phases and multiple releases, so we’re going into multiple sprints, and they’re always on time across each of the sprints that we plan. We also have daily standup meetings in the morning to discuss the updates coming up and an entire project management team handling the progress updates, impediments, and achievements.
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API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. Their integrity is without question. They warn us upfront if something is possible or not, and they deliver in the timeframe they promise or earlier.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501501 - 750
(021) 111 792 743
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 11 projectsRemoteReps247 is a company offering Contact Center Services, including telemarketing and outbound call center functions. However, based on reviews, they failed to deliver the expected sales support, with 100% negative feedback regarding their performance. Clients reported no successful leads, indicating dissatisfaction with their telephonic support and customer care services.
Reviews mention Communicative
Clients consistently praise RemoteReps247 for their exceptional communication skills. One review highlighted the 'very proactive communication' and noted that the team was 'in constant touch' and provided updates 'on time,' eliminating the need for follow-ups. Overall, the sentiment regarding their communicative approach is highly positive, indicating a strong alignment with client expectations and a commitment to effective project management.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didnt had to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.Was this helpful?
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See All Locations (1)New York, NY
41 Madison Avenue
New York, NY 1001041 - 49
315-823-8070
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
Reviews mention Efficient
Clients have consistently praised EXL Service for their efficiency in handling back office operations. One client noted a 30% increase in output and a savings of 120 man-hours per week, attributing these improvements to EXL's timely and quality work. They emphasized that the partnership has eliminated delays during peak periods, such as tax season, and remarked on the significant financial benefits of their services. Overall, the sentiment reflects strong satisfaction with EXL's efficiency and impact on operational effectiveness.-
Medical Billing Services for Real Estate Firm
4.0 Aug 12, 2017They free up time for our staff and make us more efficient.
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Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
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See All Locations (1)New York, NY
280 Park Ave, 38th Floor,
New York, NY 10017301 - 400
1.212.277.7100
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
Read moreSee All Locations (4)New York, NY
420 Lexington Avenue, 30th Floor
New York, NY 101702 - 5
212.235.5350
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)New York, NY
41 Madison Avenue, 25th Floor
New York, NY 1001021 - 30
+12124006100
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)New York, NY
1450 Broadway Suite 1100,
New York, NY 1001841 - 49
1.866.312.7023
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$1,000+Undisclosed2 - 9New York, NY
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read moreSee All Locations (2)New York, NY
515 Madison Ave #1108
New York, NY 100226 - 9
+12129511199
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
25% Call Center Services40% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
40% Answering services60% Virtual receptionistEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
215 Lexington Avenue, 18th Flr
New York, NY 10016251 - 300
888 788 8014
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
90% Answering services10% Inbound appointment schedulingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Brooklyn, NY
3047 Avenue U, Brooklyn New York 11229
Brooklyn, NY 1122950 - 75
(718) 934-6714
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$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (2)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
48% Call Center Services42% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Brooklyn, NY
109 West Front Street Brooklyn
Brooklyn, NY 1120116 - 20
+1.888.722.4704
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
Read moreSee All Locations (2)New York, NY
85 Broad St
New York, NY 1000476 - 100
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
1800 broadway
New York, NY 100196 - 9
555555555
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
Read moreSee All Locations (1)New York, NY
261 Madison Ave,
New York, NY 100161001 - 2000
+1.888.623.2668
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)New York, NY
77 Water St
New York, NY 11201101 - 150
256-414-8042
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Email Marketing20% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (1)New York, NY
3309 73rd Street
New York, NY 1137216 - 20
+1 848-206-2002
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +310% Account-Based Marketing9% Sales Outsourcing1% AccountingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
Read moreSee All Locations (1)Brooklyn, NY
44 Court St #1217 -1082
Brooklyn, NY 112012 - 5
+17 187 1044 82
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
Read moreSee All Locations (1)New York, NY
555 10th Ave
New York, NY 1001816 - 20
6469680011
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
See All Locations (1)New York, NY
82 Nassau Street
New York, NY 1003841 - 49
1-833-652-5900
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$1,000+< $25 / hr10,000+New York, NY
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read moreSee All Locations (4)New York, NY
420 Lexington Ave
New York, NY 10170751 - 1000
+1 212-330-1000
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
15% Answering services45% Virtual receptionist40% Inbound appointment schedulingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
Read moreSee All Locations (1)New York, NY
19W West 34th Street
New York, NY 1000150 - 75
929 502 3636
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +615% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
Read moreSee All Locations (1)Hewlett, NY
1173 Broadway
Hewlett, NY 115576 - 9
8334386983
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Brooklyn, NY
1142 42nd Street
Brooklyn, NY 1121976 - 100
+1 (347) 502-6465
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
56% Call Center Services32% Customer Service Outsourcing12% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
7 Elk Street Lower Level
New York, NY 100072 - 5
+1.800.776.4448
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdvantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
Read moreSee All Locations (1)New York, NY
152 West 36th Street, Suite 100
New York, NY 1001810 - 15
+1.212-989-3684
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Experienced
DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.-
Call Support Services for Manufacturing Company
4.0 Dec 23, 2017For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Anserve Inc. has received positive feedback for their exceptional on-call services, particularly for weekend coverage. A client noted that they exceeded expectations and emphasized their reliability. There were no suggested areas for improvement, indicating a high level of client satisfaction. Overall, clients recommend Anserve Inc. for those needing dependable on-call support, reflecting a strong sentiment of trust and professionalism.Was this helpful?
3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients from various sectors, including healthcare and home services, praised the company's responsiveness and professionalism. Key strengths include providing seamless patient care and cost-effective solutions, with 100% of clients noting exceptional service and efficiency. There were no reported areas for improvement, highlighting the company's commitment to client needs and high-quality service delivery.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
12% Call Center Services30% Business Consulting30% Customer Service Outsourcing +128% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
Read moreSee All Locations (1)Newark, NJ
211 Warren Street, Suite 207
Newark, NJ 0710350 - 75
973.321.4886
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +120% TranslationFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Palisades Park, NJ
527 Bergen Blvd.
Palisades Park, NJ 0765016 - 20
551.204.5748
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
Read moreSee All Locations (1)New Hyde Park, NY
1981 Marcus Ave, Ste C109
New Hyde Park, NY 1104216 - 20
+1.800.875.0114
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +215% Market Research10% Graphic DesignFocus Areas
20% Answering servicesAICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Woodbridge Township, NJ
6Flr Metro Park HQ 33 Wood Ave.
Woodbridge Township, NJ 088301
+1.732.343.7506
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
20% Call Center Services46% Customer Service Outsourcing23% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)New Providence, NJ
309 South Street
New Providence, NJ 07974201 - 250
908-263-7758
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +220% Sales Outsourcing10% Conversion OptimizationFocus Areas
20% Answering services50% Inbound appointment scheduling30% Virtual receptionistMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)15% Transcription10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read moreSee All Locations (1)New York, NY
244, 5th Ave
New York, NY 100011
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Jersey City, NJ
356 Wayne Street, Jersey City, Nj 07302
Jersey City, NJ 073021
(551) 318-3988
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSmall answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
590 Madison Avenue, 21st Floor
New York, NY 100221
+1.800.457.7930
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
600 Third Avenue
New York, NY 100161
+1.800.410.0682
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
35% Call Center Services65% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Bethpage, NY
3794 Windsor Dr, Bethpage, NY 11714, United States
Bethpage, NY 1171431 - 40
18884925838
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +1110% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
29% Answering services71% Virtual receptionistMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Old Bridge, NJ
27 Avery Drive
Old Bridge, NJ 0885750 - 75
8442226368
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +120% Business ConsultingFocus Areas
100% Answering servicesBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)White Plains, NY
75 South Broadway
White Plains, NY 106012 - 5
914-222-1446
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesFocus Areas
80% Answering services20% Inbound appointment schedulingCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read moreSee All Locations (1)North Bellmore, NY
2415 Jerusalem Ave # 200
North Bellmore, NY 117102 - 5
800.947.3279
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +319% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Virtual receptionistFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read moreSee All Locations (1)Old Bridge, NJ
27 Avery Drive
Old Bridge, NJ 088576 - 9
(844) 295-0900
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (1)East Brunswick, NJ
197 New Jersey 18
East Brunswick, NJ 08816201 - 250
+1 732 944 0080
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Edison, NJ
105 Newfield Ave, Suite F
Edison, NJ 088372 - 5
+1.866.481.7948
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UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
30% Call Center Services30% Recruiting30% Staffing +110% Business ConsultingFocus Areas
100% Answering servicesAnswering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
Read moreSee All Locations (1)Montville, NJ
219 Changebridge Rd.,
Montville, NJ 070451
+1.973.263.5181
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Ability to Deliver considers three criteria:
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List of the Top 6 New York City Answering Services Companies
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UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.6/40.017/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
Latest Answering Services Articles
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