Top Answering Service in New York City
79 Companies
List of the Top New York City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Exceptional performance
VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.
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Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.
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Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
Less than $10,000 avg. project cost for Call Center Services services in New York CityRead All ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
30% Call Center Services30% Recruiting30% Staffing +110% Business ConsultingFocus Areas
100% Answering servicesAnswering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Recruitment Process OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
70% Answering services30% Virtual receptionistFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
Reviews mention Communicative
Overall, clients express a highly positive sentiment regarding the communicative nature of Answering Legal. Feedback highlights their promptness in relaying information, with one client noting, 'they always get back to me immediately,' and another stating that their messages are detailed, often making clients feel as if they are speaking with someone from the office. Clients appreciate the team's courteousness and professionalism, consistently emphasizing the effective communication that enhances their service.-
Voice Services for Criminal Defense Practice
5.0 Aug 6, 2020Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. We normally communicate by telephone. I primarily talk to the company’s owner.
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Intake & Answering Services for Tax Firm
5.0 May 12, 2020Answering Legal is always quick to get back to me. We’ve always had excellent communication. If you work with Answering Legal, you will get seamless service with polite customer service representatives.
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Inbound Call Answering for Law Firm
5.0 Feb 18, 2020They’re easy to communicate with and meet deadlines when we have them. Their support staff is really good. We’re receiving great feedback.
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Answering Service for Criminal Defense Law Firm
5.0 Feb 13, 2020Their communication is great. So they do what I need—email and text. Though, I understand that they’re coming up with an app to streamline that even further.
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Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
Review Rating from New York City Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Brooklyn-based law firms praise Answering Legal for their professional call handling, client intake, and seamless communication, supporting complex legal services like family law and criminal defense. Clients highlight their responsiveness, multilingual capabilities, and reliable service, enabling firms to focus on cases without missing critical calls.Read All Reviews -
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Hackettstown, NJ
Services provided
10% Call Center Services40% Cloud Consulting & SI40% Cybersecurity +110% IT Managed ServicesFocus Areas
100% Answering servicesNetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +110% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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UndisclosedUndisclosed2 - 9Cranbury, NJ
Services provided
35% Call Center Services35% Back Office Outsourcing30% Mobile App DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsPinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +220% Custom Software Development10% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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$1,000+< $25 / hr50 - 249Bohemia, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Corporate Training & CoachingFocus Areas
15% Answering services50% Virtual receptionist35% Inbound appointment schedulingBusiness Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +23% PEO/Employee Leasing2% HR OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
15% Call Center Services30% Back Office Outsourcing30% Marketing Strategy +215% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Glen Cove, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesProfessionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesFocus Areas
75% Answering services25% Inbound appointment schedulingAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingHands On Tap, a small answering service company, is headquartered in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingPrompt Anserfone is an answering service. They focus on Call Center Services and were founded in 1956.
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
70% Call Center Services30% Audio ProductionFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBelles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
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$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 8 New York City Answering Services Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services70% Answering services90% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services15% Answering services90% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
28.4/40.017.8/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249Lahore, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
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