Top Answering Service in New York City
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List of the Top New York City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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2915 Premiere Parkway
Duluth, GA 30097201 - 250
866-766-5050
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
Read moreSee All Locations (1)Jersey City, NJ
105 Greene Street
Jersey City, NJ 073021
888-346-4161
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Randolph, NJ
1 Emery Avenue
Randolph, NJ 0786941 - 49
800.882.0044
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Recruitment Process OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (4)Suffern, NY
14 East Mayer Drive
Suffern, NY 109016 - 9
+1 646-893-0193
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read moreSee All Locations (1)Stamford, CT
1234 Summer Street Suite 601/501
Stamford, CT 0690550 - 75
800.833.7232
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
70% Answering services30% Virtual receptionistFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Stamford, CT
500 Summer St. Ste. 503
Stamford, CT 0690141 - 49
914.831.4300
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Melville, NY
175 Broadhollow Rd Suite 110, Melville, NY 11747, United States
Melville, NY 117472 - 5
5168621265
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
Reviews mention Detail-oriented
Clients have praised Answering Legal for their detail-oriented approach, noting their ability to gather and transmit essential information from callers effectively. One client highlighted that Answering Legal's operators are skilled at obtaining appropriate data and relaying it accurately, which enhances client retention. However, there were mentions of occasional gaps in service during high call volumes, indicating room for improvement in maintaining coverage during peak times.-
Answering Services for Law Firm
5.0 May 19, 2020Answering Legal really understands the information they need to get from callers and is very good about transmitting that information to us. Sometimes, when we’re experiencing a high volume of calls, callers will go to a recording instead of a live person for a few seconds. It does flip, but occasionally, there is a gap in coverage.
Read Full Review -
Intake & Call Services for Criminal Defense Firm
4.5 May 14, 2020I’ve never had an answering service before, but it’s good that they send me so much detail about each call via text and email and that they try to patch me in when they can. With criminal defense, everything is very county-specific: the classification system, courts, and inmate numbers, and state ID numbers vary county by county. Lately, I’ve had a lot of potential new clients whose cases Answering Legal hasn’t been able to ascertain that much information about.
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17 of 18 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Voice Services for Criminal Defense Practice
5.0 — Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email Read moreWas this helpful?
Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)South Brunswick Township, NJ
3088 State Route 27, Ste 7
South Brunswick Township, NJ 088246 - 9
800.947.3227
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$1,000+$150 - $199 / hr10 - 49Hackettstown, NJ
Services provided
10% Call Center Services40% Cloud Consulting & SI40% Cybersecurity +110% IT Managed ServicesFocus Areas
100% Answering servicesNetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (1)Hackettstown, NJ
432 Sand Shore Road
Hackettstown, NJ 0784010 - 15
855-696-3834
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +110% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read moreSee All Locations (1)Norwalk, CT
12 Oakwood Avenue
Norwalk, CT 06850151 - 200
800.397.8809
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UndisclosedUndisclosed2 - 9Cranbury, NJ
Services provided
35% Call Center Services35% Back Office Outsourcing30% Mobile App DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsPinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.
See All Locations (2)Cranbury, NJ
#63, South Main Street
Cranbury, NJ 085126 - 9
(+1) 678-961-0533
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +220% Custom Software Development10% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
Read moreSee All Locations (1)Ridgefield, CT
31 Bailey Avenue. suite 4
Ridgefield, CT 06877501 - 750
844.466.7360
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$1,000+< $25 / hr50 - 249Bohemia, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Corporate Training & CoachingFocus Areas
15% Answering services50% Virtual receptionist35% Inbound appointment schedulingBusiness Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
Read moreSee All Locations (1)Bohemia, NY
80 Orville Drive
Bohemia, NY 11716201 - 250
+1 631 759 8100
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +23% PEO/Employee Leasing2% HR OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Bohemia, NY
80 Orville Dr
Bohemia, NY 1171610 - 15
6312096002
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
Read moreSee All Locations (1)Nesconset, NY
120 Lake Avenue S, Suite 11
Nesconset, NY 1176710 - 15
631.363.1000
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
15% Call Center Services30% Back Office Outsourcing30% Marketing Strategy +215% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
Read moreSee All Locations (1)Nesconset, NY
110 Lake Ave. S, Suite 44
Nesconset, NY 117676 - 9
1.631.265.6440
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$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
Read moreSee All Locations (1)Sea Bright, NJ
3 Island View Way
Sea Bright, NJ 07760 -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
7 Elk St
New York, NY 10007800.788.5444
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UndisclosedUndisclosed10 - 49Glen Cove, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesProfessionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
Read moreSee All Locations (1)Glen Cove, NY
70 Glen Street Suite 390
Glen Cove, NY 11542516.759.5080
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesFocus Areas
75% Answering services25% Inbound appointment schedulingAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
Read moreSee All Locations (1)Staten Island, NY
888 Huguenot Avenue
Staten Island, NY 10312718.317.6000
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingHands On Tap, a small answering service company, is headquartered in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
276 Fifth Ave, Suite 704
New York, NY 10010+1.866.978.4996
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)New York, NY
275 Madison Avenue, 14th Flr.
New York, NY 10016646.992.9232
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UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingPrompt Anserfone is an answering service. They focus on Call Center Services and were founded in 1956.
Read moreSee All Locations (1)Elmont, NY
1391 Hempstead Tpke
Elmont, NY 11003516.962.3600
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Hamilton Township, NJ
Hamilton Twp
Hamilton Township, NJ 08619732.993.3677 Ext. 2
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
70% Call Center Services30% Audio ProductionFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBelles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
Read moreSee All Locations (1)New York, NY
227 E. 56th Street, Suite 403
New York, NY 10022877.523.5537
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$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
Read moreSee All Locations (1)Montebello, NY
400 Rella Blvd
Montebello, NY 10901+1.212.804.7111
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Brooklyn, NY
7014 13th Ave
Brooklyn, NY 11228+1.718.748.8888
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List of the Top 6 New York City Answering Services Companies
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UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.6/40.017/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services65% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
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