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List of the Top New York City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
Less than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesFocus Areas
80% Answering services20% Inbound appointment schedulingCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +319% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Virtual receptionistFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
30% Call Center Services30% Recruiting30% Staffing +110% Business ConsultingFocus Areas
100% Answering servicesAnswering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
70% Answering services30% Virtual receptionistFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
70% Answering services30% Virtual receptionistPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations.
16 of 17 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Overall, Answering Legal has received overwhelmingly positive feedback for their answering services, with about 92% of reviewers expressing satisfaction. Clients praise their professionalism, responsiveness, and effective communication, highlighting the seamless experience as if they were staff members. Key strengths include 24/7 availability, effective call screening, and a tailored approach to client needs. While minor issues were noted, such as occasional voicemail captures, clients found the service invaluable for business growth and client retention.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.Was this helpful?
7 of 7 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Answering Services for Criminal Defense & DWI Practice
5.0 — Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Clients in New York praise Answering Legal for their professionalism, responsiveness, and ability to handle complex call screening and client intake for law firms. They emphasize the service's reliability, high-quality communication, and seamless integration into legal workflows.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Hackettstown, NJ
Services provided
10% Call Center Services40% Cloud Consulting & SI40% Cybersecurity +110% IT Managed ServicesFocus Areas
100% Answering servicesNetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +110% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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UndisclosedUndisclosed2 - 9Cranbury, NJ
Services provided
35% Call Center Services35% Back Office Outsourcing30% Mobile App DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsPinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +220% Custom Software Development10% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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$1,000+< $25 / hr50 - 249Bohemia, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Corporate Training & CoachingFocus Areas
15% Answering services50% Virtual receptionist35% Inbound appointment schedulingBusiness Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +23% PEO/Employee Leasing2% HR OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing15% Customer Service Outsourcing +110% TranscriptionFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingVirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
Read moreSee All Locations (2)Hamilton Township, NJ
2333 Whitehorse Mercerville Road
Hamilton Township, NJ 086192 - 5
(831) 251-5556
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
15% Call Center Services30% Back Office Outsourcing30% Marketing Strategy +215% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Glen Cove, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesProfessionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesFocus Areas
75% Answering services25% Inbound appointment schedulingAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingPrompt Anserfone is an answering service. They focus on Call Center Services and were founded in 1956.
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
70% Call Center Services30% Audio ProductionFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBelles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
Read more -
$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 8 New York City Answering Services Companies
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.1/40.09.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services75% Answering services55% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Answering services90% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Answering services75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services100% Answering services52% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services33% Answering services30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Answering services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services50% Answering services84% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other
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