Top Answering Service in Miami
36 Companies
5 Leaders 15 Contenders
List of the Top Miami Answering Services Companies
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistVoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.
ProfessionalHelpfulCompleted projects in 35 citiesExceptional performance -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Hard workingExceptional performanceProfessionalInnovative -
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$1,000+< $25 / hr250 - 999Miami Beach, FLServices provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistUAM provides Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center, including telemarketing tasks. Reviews indicate a generally positive experience with UAM's bilingual capabilities, effective communication, and quality service leading to business growth. However, one review highlights a negative experience, citing issues with project initiation and commitment adherence.
High-quality workTransparentGreat teamPassionate about their work -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingRemote CoWorker offers comprehensive Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telemarketing Services. The reviews consistently highlight the company's responsiveness, timeliness, and efficient project management. Clients appreciate the high-quality customer support, flexibility, and good value for cost, while also noting the impressive ability to quickly find and onboard suitable candidates for various roles.
Puts the customer firstFlexibleAccessibleEfficient -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSunshine1 specializes in Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their reviews consistently highlight exceptional customer service and reliable communication. Clients commend Sunshine1 for their professionalism and ability to effectively manage customer interactions, making them a trusted partner in telemarketing and support services.
0.0 out of 5.0 rating for cost1 review mentions Call Center Services -
Undisclosed< $25 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingVirtual Receptionist Pro provides Contact Center Services and specializes in handling Inbound Call Center needs, offering professional Customer Support Services tailored to clients' requirements. The reviews highlight their efficient call management, exceptional communication skills, and the ability to align with company values, resulting in increased productivity for clients. Overall, Virtual Receptionist Pro is praised for its reliability and professionalism.
1 review mentions Call Center ServicesCommunicative5.0 out of 5.0 rating for costTeam players -
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +215% IT Managed Services10% Digital StrategyFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistALPHA BPO Corp offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. Client feedback highlights their efficiency, professionalism, and exceptional customer service. Reviews frequently commend their team’s dedication, deep industry experience, and ability to enhance client business processes, making them more of a partner than a vendor.
Accessible2 reviews mention Call Center ServicesExperiencedGreat project management -
UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Aventura, FL
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingArise offers a range of Contact Center Services, including Inbound and Outbound Call Center services, with a strong emphasis on Customer Support and Telemarketing Services. Reviews indicate that Arise excels in communication, reliability, and customer service, consistently delivering satisfaction to their clients. The company is praised for its efficiency in handling outbound calls, generating new business, and managing customer issues effectively.
4.5 out of 5.0 rating for costProactiveCommunicativeCompleted projects in 3 cities -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +310% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistOcean Clicks Outsourcing Pvt Ltd is a small answering service. Founded in 2013, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
50% Call Center Services50% Commercial Brokerage ServicesFocus Areas
100% Answering servicesAnex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
15% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
45% Answering services40% Virtual receptionist15% Inbound appointment schedulingEvateck offers Contact Center Services, including Inbound Call Center and Customer Support Services, delivering tailored solutions to handle incoming leads, customer queries, and upselling opportunities. The reviews highlight Evateck's professionalism, personalized approach, and ability to double qualified leads and improve customer satisfaction, demonstrating their effective telemarketing services and responsiveness to client needs.
2 reviews mention Call Center ServicesAccommodatingProfessionalFlexible -
UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
90% Answering services10% Inbound appointment schedulingAnswering Service Care specializes in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. Reviews highlight their exceptional responsiveness, reliability, and professionalism, with clients frequently noting seamless integration, effective project management, and significant improvements in customer satisfaction and operational efficiency. The company is praised for its tailored services, technical skills, and the ability to handle calls accurately and promptly.
4.8 out of 5.0 rating for costPersonableExceptional performanceCollaborative -
$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Call Center Services50% Sales Outsourcing15% Email Marketing +110% AdvertisingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
12% Call Center Services58% Customer Service Outsourcing10% Direct Marketing +210% E-Commerce Development10% Graphic DesignFocus Areas
100% Answering servicesFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
25% Call Center Services25% Business Consulting25% IT Staff Augmentation +125% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesOutPLEX provides inbound order handling and customer inquiry services, primarily for online retailers. Reviews indicate that OutPLEX excels in service levels and cost efficiency, with notable strengths in project management and responsiveness. Clients appreciate the company's alignment in values and effective leadership, though some suggest occasional onsite meetings for enhanced collaboration.
Very responsive5.0 out of 5.0 rating for costGreat project management -
$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingFocus Areas
78% Answering services11% Inbound appointment scheduling11% Virtual receptionistBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
10% Call Center Services90% Customer Service OutsourcingFocus Areas
100% Answering servicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Homestead, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
20% Call Center Services40% Recruiting20% Business Consulting +120% Recruitment Process OutsourcingFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingMidsize Recruiting company Hyper Hired, is located in Pompano Beach, Florida. The team provides Recruiting and Business Consulting.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
10% Call Center Services55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +115% AccountingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
24% Call Center Services20% Back Office Outsourcing20% Recruiting +316% Customer Service Outsourcing10% Business Consulting10% TranscriptionFocus Areas
50% Answering services50% Inbound appointment schedulingGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Boca Raton, FL
Services provided
12% Call Center Services20% IT Managed Services20% Social Media Marketing +418% Back Office Outsourcing10% Business Consulting10% Customer Service Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Virtual receptionistFounded in 2018, Assisttree is an IT managed services company. The team focuses on IT managed services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistCall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% IT Managed Services +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingGlobal Response offers a range of call center services, including inbound and outbound call handling, customer support services, and order processing. Feedback from clients highlights their efficiency, responsiveness, and strong customer service. Overall, Global Response is praised for its ability to manage high call volumes and provide timely, valuable support, making them a reliable partner for businesses requiring comprehensive contact center services.
InnovativeCompleted projects in 8 citiesReliableGreat team -
$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMidsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Miami Answering Services Companies
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$1,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
64% Call Center Services46% Answering services36% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services33% Answering services -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
23.5/40.016.8/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$1,000+Undisclosed2 - 9Aventura, FL
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
Undisclosed< $25 / hr10 - 49Miami, FL
Ability to deliver
7.6/40.00/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
$1,000+$25 - $49 / hr10 - 49Miami, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29.8/40.017.4/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
15% Call Center Services45% Answering services85% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.3/40.015.8/20 Reviews7.4/10 Clients & Experience9.1/10 Market PresenceService focus
60% Call Center Services90% Answering services40% Other -
$1,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr250 - 999Miami Lakes, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other -
$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
21.9/40.016.4/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$1,000+$25 - $49 / hr2 - 9Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services100% Answering services -
Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Ability to deliver
8.4/40.00/20 Reviews2.6/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+$25 - $49 / hr2 - 9Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services78% Answering services50% Other