Home Call Centers Answering Services United States Miami

Top Answering Service in Miami

Ratings Updated: January 10, 2026

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Miami, FL

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Professional
VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.

Answering Service for Medical Office

5.0 Jul 30, 2019

Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

Less than $10,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Uassist.ME

4.6 33 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

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Reviews mention Professional
Clients consistently highlight the professionalism of Uassist.ME, noting their highly trained staff who excel in communication and responsiveness. One client emphasized their ability to adapt quickly and represent the brand credibly, while another praised the consistent high-quality work and preparedness of their assistants. Overall, the sentiment reflects a strong appreciation for their collaborative approach and dedication to client success, making them a reliable partner in various projects.

BPO Services & Social Media Marketing for Realtor

5.0 Jun 5, 2020

When I met them in El Salvador, I saw that they were professionals. Some people may think assistants aren’t well-prepared, but the assistant I was assigned to was always prepared. She was open to learning and knew what she was doing. What’s more, she had a positive attitude throughout the engagement. My assistant produced high-quality work, and she was well-prepared. It was clear that I was working with a professional.
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Virtual Assistant for Design & Construction Company

5.0 Apr 28, 2020

Almost all of the assistants we've worked with at Uassist.ME are professionals. They never disappoint.
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Sales Outsourcing Services for Cybersecurity Company

5.0 Sep 26, 2025

The team managed the project exceptionally well, delivering on time and responding quickly to our needs. Their proactive and collaborative approach made working with them seamless. What impressed me most was their combination of professionalism and responsiveness. They don’t just execute tasks; they adapt quickly and operate as a true extension of our team.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Uassist.ME highlights a strong performance in enhancing customer service and generating quality leads. A landscaping company reported a 28% reduction in dropped calls and improved CSAT scores due to effective virtual assistance. Acronis praised Uassist.ME for delivering high-quality leads and demonstrating a collaborative approach, noting their adaptability and professionalism. Overall, clients express high satisfaction with the service, citing reliability and effective communication as key strengths, with only minor suggestions for improvement.
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Industry Experience

Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

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United States (28) Canada (2) Brazil (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Mountain Standard Time (MST)
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Cloud Sourcing

5.0 5 reviews
Premier Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

1 of 1 Miami-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read more
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Remote CoWorker is a company specializing in Contact Center Services, providing virtual assistance for tasks such as customer support, telemarketing, and administrative support. Over 90% of reviewers commend their responsiveness, professional project management, and flexibility. Clients appreciate their ability to improve operational efficiency and communication while aligning with client values and budget constraints.

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Reviews mention Personable
Clients have consistently praised Remote CoWorker for their personable approach, emphasizing the ease of communication and genuine interest in client needs. One client noted that their initial meeting with a representative was 'fantastic,' highlighting the company's commitment to customer service. Another client remarked on the competence and good personalities of the virtual assistants, reinforcing the overall positive sentiment regarding the company's personable nature, which stands out in an increasingly impersonal digital landscape.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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20 of 20 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Mental Health Counseling Platform
5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read more
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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Industry Experience

Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.
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1 of 1 Miami-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

15% IT Managed Services

10% Digital Strategy

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

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Reviews mention Accommodating
Clients have consistently praised ALPHA BPO Corp for their accommodating nature, noting their willingness to work outside contracted hours to address customer issues. One CEO highlighted the team's availability and responsiveness, stating, 'Their supervisor is always available.' Furthermore, the collaborative approach of treating the partnership as a joint effort rather than a mere vendor-client relationship has been particularly commendable, reinforcing a positive sentiment towards their accommodating service.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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2 of 2 Miami-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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TopCom Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Opa-locka, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Translation

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Corporate Training & Coaching

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Waiting Support for Telecommunications Service
4.5 — Read more
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

70% Answering services

20% Virtual receptionist

10% Inbound appointment scheduling

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Anex Office

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

50% Call Center Services

50% Commercial Brokerage Services

Focus Areas

100% Answering services

Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

45% Answering services

40% Virtual receptionist

15% Inbound appointment scheduling

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Flexible
Clients have consistently praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving' as standout qualities. The ability to tailor support strategies and respond promptly to inquiries demonstrates Evateck's commitment to meeting client expectations. Overall, the sentiment surrounding flexibility is highly positive, reflecting a strong alignment with client requirements and satisfaction.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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United States (2) Bulgaria (1) Poland (1)

1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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Answering Service Care

4.8 19 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% Back Office Outsourcing

5% Business Consulting

Focus Areas

75% Answering services

15% Virtual receptionist

10% Inbound appointment scheduling

Answering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.

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Reviews mention Personable
Clients have consistently praised Answering Service Care for their personable approach, highlighting the friendliness of their staff and their ability to build rapport with clients. One CEO noted that their team 'got to know our clients,' which contributed to effective communication and workflow. Overall, the sentiment reflects a strong appreciation for the personal touch provided by the company, indicating a positive client experience.

Call Center Services for IT Tech & Consulting Company

5.0 Jul 16, 2020

The friendliness of their staff stands out. They got to know our clients!
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2 of 3 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Answering Service Care has received predominantly positive feedback, with 80% of clients expressing satisfaction regarding their 24/7 live answering services and effective communication. Key strengths include bilingual support and prompt issue resolution. Clients noted their expertise in enhancing customer satisfaction and operational efficiency. However, 20% of reviewers mentioned areas for improvement, such as agent demeanor and occasional training issues. Overall, the service has proven impactful for various industries, contributing significantly to client success and workflow management.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive Answering Service Care as offering good value for money, with many noting that the pricing fits within their budgets. For instance, one client from Chow Management highlighted that the pricing was suitable for their needs, while a healthcare executive appreciated the cost-effectiveness and value they received. Overall, the sentiment reflects satisfaction with the service provided relative to the investment made.
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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

Answering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Call Center Services

50% Sales Outsourcing

15% Email Marketing +1

10% Advertising

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Miami Lakes, FL

Services provided

12% Call Center Services

58% Customer Service Outsourcing

10% Direct Marketing +2

10% E-Commerce Development

10% Graphic Design

Focus Areas

100% Answering services

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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aanpriglobal

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Biscayne Park, FL

Services provided

25% Call Center Services

25% Business Consulting

25% IT Staff Augmentation +1

25% IT Strategy Consulting

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

aanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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A Live Answer

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Telephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1

20% Market Research

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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ROI CX Solutions

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

10% HR Outsourcing

Focus Areas

50% Answering services

40% Inbound appointment scheduling

10% Virtual receptionist

Established in 2008, ROI CX Solutions is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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SumaLatam

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Coral Gables, FL

Services provided

20% Call Center Services

60% Translation

20% Transcription

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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Norsou360

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Fort Lauderdale, FL

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

100% Answering services

Norsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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Bilingual LS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Miami, FL

Services provided

50% Call Center Services

40% Translation

10% Customer Service Outsourcing

Focus Areas

78% Answering services

11% Inbound appointment scheduling

11% Virtual receptionist

Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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Responsive Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Coral Gables, FL

Services provided

60% Call Center Services

25% Customer Service Outsourcing

15% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Established in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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Sage Outsource Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Pompano Beach, FL

Services provided

10% Call Center Services

90% Customer Service Outsourcing

Focus Areas

100% Answering services

Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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Alliance Global Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% IT Staff Augmentation

20% IT Strategy Consulting

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

IT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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Global Call Forwarding

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Delray Beach, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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Endicott Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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Virtual Enterprise Group

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Homestead, FL

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

100% Answering services

Founded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Hyper Hired

4.6 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Pompano Beach, FL

Services provided

20% Call Center Services

40% Recruiting

20% Business Consulting +1

20% Recruitment Process Outsourcing

Focus Areas

20% Answering services

65% Virtual receptionist

15% Inbound appointment scheduling

At HyperHired, we excel in driving rapid growth for sales organizations through our innovative recruiting solutions. In the past year, we’ve seamlessly integrated our system into over 100
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eServMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Coral Springs, FL

Services provided

10% Call Center Services

55% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1

15% Accounting

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Golden Gate BPO Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Weston, FL

Services provided

24% Call Center Services

20% Back Office Outsourcing

20% Recruiting +3

16% Customer Service Outsourcing

10% Business Consulting

10% Transcription

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Golden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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Opus Virtual Offices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boca Raton, FL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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ComOps

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pembroke Pines, FL

Services provided

10% Call Center Services

20% Business Consulting

20% Digital Strategy +6

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% HR Consulting

5% Email Marketing

5% SMS Marketing

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Professional's World

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Palm Beach, FL

Services provided

50% Call Center Services

40% Sales Outsourcing

10% BI & Big Data Consulting & SI

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Call center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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Global Response

4.5 9 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% IT Managed Services +1

15% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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Reviews mention High-quality work
Global Response consistently receives high praise for delivering high-quality work. Clients highlight their responsiveness, efficiency, and exceptional customer service. One client noted they are 'the best I have ever worked with to date,' while another emphasized their reliability, stating, 'they are very reliable and do a great job.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and confidence in Global Response as a crucial partner in their business operations.

Reservation & Customer Support Services for Hotel

5.0 Nov 2, 2017

They are very reliable and do a great job. It would be their customer service.
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System Management and Maintenance for Retail Company

4.5 Nov 2, 2017

They are the best in the business. They are efficient.
Read Full Review

Lead Contact and Follow-Up for Real Estate Firm

4.0 Nov 2, 2017

They are a great company that performs good work on time. They can handle a large volume of work very quickly.
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3 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Tech and Billing Support for Life Sciences Company
4.5 — Read more
Read 9 Reviews

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Industry Experience

Global Response has demonstrated expertise across multiple industries, including Healthcare, Financial Services, Hospitality, Retail, Real Estate, and Business Services. Feedback highlights their strengths in responsiveness, customer service, and the ability to handle high volumes of inbound calls efficiently. Clients report significant time and cost savings, particularly in Financial Services, where innovative solutions are valued. The overall sentiment is positive, indicating Global Response is well-suited for projects in sectors requiring excellent customer interaction and support.
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Select Industry to see insights

Business services Healthcare Financial services Hospitality & leisure Retail Real estate

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Your Collection Solution

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Pembroke Pines, FL

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Midsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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