Top Answering Service in Miami
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Featured
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UndisclosedUndisclosed250 - 999Serves Miami, FLServices provided
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See all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Undisclosed< $25 / hr250 - 999Serves Miami, FLServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$5,000+< $25 / hr250 - 999Miami Beach, FL
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See all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
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See all 200 projectsRemote CoWorker, a provider of Contact Center Services and Customer Support Services, consistently receives high praise for its efficient and timely delivery of tasks. Approximately 90% of reviews highlight the company's responsiveness and professionalism in project management. Clients commend their ability to blend high-quality telephonic support with administrative efficiency, noting their proactive communication and seamless integration into existing workflows.
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 81 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
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$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
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See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
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$5,000+< $25 / hr10 - 49Miami, FL
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See all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
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UndisclosedUndisclosed2 - 9Coral Gables, FL
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See all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
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Undisclosed< $25 / hr2 - 9Miami, FL
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See all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
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$5,000+< $25 / hr10 - 49Miami, FL
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See all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.
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UndisclosedUndisclosed10,000+Miami, FL
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
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TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Aventura, FL
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Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Undisclosed< $25 / hr10 - 49Miami, FL
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Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
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See all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
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$1,000+< $25 / hr10 - 49Medley, FL
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Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
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Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
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Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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$1,000+< $25 / hr10 - 49Oakland Park, FL
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See all 5 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
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UndisclosedUndisclosed50 - 249Margate, FL
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See all 20 projectsAnswering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
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$1,000+< $25 / hr50 - 249Miami, FL
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Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
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Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
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See all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
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Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
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See all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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$1,000+$25 - $49 / hr2 - 9Miami, FL
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Telephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
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See all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
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See all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
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SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$5,000+< $25 / hr10 - 49Fort Lauderdale, FL
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Norsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
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Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
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Established in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
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Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
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IT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
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See all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
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Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
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See all 12 projectsHyper Hired is a recruitment and staffing company. In the provided review, 100% of the feedback indicated dissatisfaction, citing issues with communication, candidate alignment, and execution. Despite initial high expectations based on prior experiences, the client ultimately canceled the engagement due to these concerns.
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$1,000+$25 - $49 / hr2 - 9Homestead, FL
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Founded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
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EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Weston, FL
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Golden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
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Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
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Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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$1,000+Undisclosed50 - 249Boca Raton, FL
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BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr50 - 249Wellington, FL
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Live Leads BPO, an answering service, was launched in 2013. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
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Call center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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$1,000+< $25 / hr250 - 999Pembroke Pines, FL
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Midsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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List of the Top 6 Miami Answering Services Companies
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
64% Call Center Services46% Answering services36% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services33% Answering services -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed2 - 9Aventura, FL
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
Undisclosed< $25 / hr10 - 49Miami, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other -
$1,000+< $25 / hr10 - 49Medley, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Call Center Services50% Answering services35% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
28.8/40.018.2/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+$25 - $49 / hr10 - 49Miami, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
24.9/40.016.2/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other
Latest Answering Services Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
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