Top Answering Service in Miami
6 Leaders 15 Contenders
45 Companies
List of the Top Miami Answering Services Companies
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Undisclosed< $25 / hr250 - 999Serves Miami, FLServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly regarding their onboarding process and initial customer service. However, clients noted issues with inconsistent service quality and communication after onboarding, alongside unexpected charges. One client from James Drilling emphasized the importance of consistent customer service and clearer terms of service. Overall, while Moneypenny USA has strengths in initial engagement, there are significant areas for improvement in long-term service consistency.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Less than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention Helpful
Uassist.ME has received positive feedback for their helpfulness across various client engagements. Clients commend their excellent communication skills, noting daily summaries of accomplishments and responsiveness to requests. One client highlighted a 97% customer satisfaction rate attributed to Uassist.ME's customer service team, which they view as an integral part of their operations. Overall, clients express satisfaction with Uassist.ME's performance and recommend their services, with suggestions for improved proactivity and addressing language barriers.-
Data Entry for Outsourced Accounting Firm
4.5 Aug 18, 2021The team has met our expectations and is very helpful. Their work is accurate, so I’m happy. Uassist.ME does a great job of communicating what they’re working on — the team sends a summary of everything they’ve accomplished throughout each day, which we appreciate.
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Customer Service for Craft Spirits E-Commerce Business
5.0 Mar 9, 2020Uassist.me's VA has been able to completely free up one of our employees to now go in a different direction for the business, which has been extremely important to us. The VA is in a tremendous help to us. The efficiency and competency of the employees are great.
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Web Dev & Digital Strategy for Real Estate & E-Commerce Co
4.0 Jul 10, 2020They are a cut above other vendors who offer similar services. They help you through processes, such as interviewing candidates for a position, and are more affordable than others. There have been occasional language barriers during interviews, but they’ve resolved it when we brought it to their attention.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, particularly in data collection for a media buying company. Clients commend their ability to deliver accurate information promptly and maintain effective communication through various channels. The overall sentiment is highly positive, with no suggested areas for improvement, indicating a strong client satisfaction and a reliable partnership.Was this helpful?
1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Uassist.ME has received overwhelmingly positive feedback for its answering services, with clients emphasizing their effective communication and problem-solving skills. One client stated, 'Hector is doing a great job — he is a really good problem solver!' 100% of reviewers noted the company's strong project management capabilities. Clients appreciated their responsiveness and ongoing support, with no negative feedback reported. Overall, Uassist.ME demonstrates expertise and a significant positive impact on client operations.
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 192 projectsRemote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.
7 of 7 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Remote CoWorker has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their prompt responses and effective management of appointment scheduling and customer inquiries, highlighting strengths in communication and operational efficiency. Notable comments include consistent delivery on time and their commitment to enhancing client operations. No areas for improvement were suggested, underscoring the provider's expertise and reliability in supporting diverse business needs.
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Industry Experience
Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
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Medical Sports Franchises Real estate Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Legal Construction Advertising & marketing Financial services Education Food & Beverages SoftwareWas this helpful?
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2 of 2 Miami-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Call Center Services for Water Damage Restoration Company
5.0 — Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 77 projectsTask Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.
Reviews mention High-quality work
Task Virtual consistently receives high praise for delivering quality work, as evidenced by client feedback highlighting their ability to provide clear, data-driven insights and effective back-office solutions. One client noted their 'excellent project management' and satisfaction with the tailored market analysis report. Another emphasized their flexibility and problem-solving skills, asserting that the collaboration significantly improved their business focus. Overall, the sentiment reflects a strong endorsement of Task Virtual's commitment to high-quality outcomes.-
BPO Services for Creative Design Agency
5.0 May 17, 2022We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Market Research for Performing Arts Venue
5.0 Mar 11, 2025We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.
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5 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.Was this helpful?
See All Locations (17)Miami, FL
4300 Biscayne Boulevard
Miami, FL 331371
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$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
1 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
1 of 1 Miami-based review is 5 starsUnknown avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Miami highlight Cloud Sourcing's talented team and effective project management, consistently delivering on time and exceeding expectations in high-stakes real estate support.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSee all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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Undisclosed< $25 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
Industry Experience
Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.Was this helpful?
1 of 1 Miami-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients highlight Virtual Receptionist Pro's cost-effective, timely, and seamless call center services, emphasizing their ability to handle high inbound volumes and provide a professional experience that feels integrated with their team.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +215% IT Managed Services10% Digital StrategyFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.
Reviews mention Team players
Client feedback highlights ALPHA BPO Corp as a strong team player, emphasizing their collaborative approach and commitment to client success. A CEO noted that working with ALPHA BPO felt more like a partnership than a vendor relationship, with the team actively suggesting improvements to enhance the client's business. Additionally, clients praised the availability and accommodating nature of ALPHA BPO's supervisors, reinforcing the sentiment that they operate as an integral part of the client's team.-
Call Center Services for Software Development Company
5.0 Jan 18, 2022Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
2 of 2 Miami-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
5.0
Cost
4.7
Willing to Refer
5.0
Local clients highlight ALPHA BPO's industry experience, effective workflow, and ability to manage complex, high-volume support operations, consistently delivering positive outcomes and insightful partnership approaches.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Miami, FL
1111 Brickell Avenue
Miami, FL 331311001 - 2000
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% TranslationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistTopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Aventura, FL
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read moreSee All Locations (2)Aventura, FL
2875 ne 191st; 405
Aventura, FL 331806 - 9
+12129511199
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Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
70% Call Center Services10% Back Office Outsourcing10% Content Moderation Services +110% Logistics & Supply Chain ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistPrime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills. One review specifically highlighted, 'Communication is strong,' indicating satisfaction with their responsiveness and clarity. Overall, feedback reflects a positive sentiment, with clients appreciating the effective dialogue that enhances collaboration and project outcomes.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017Their customer service is good. Communication is strong. There are no improvements.
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Industry Experience
Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value.Was this helpful?
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +110% TranslationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +310% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
50% Call Center Services50% Commercial Brokerage ServicesFocus Areas
100% Answering servicesAnex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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$1,000+< $25 / hr10 - 49Oakland Park, FL
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +110% Content Moderation ServicesFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 5 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
Reviews mention Proactive
Clients have expressed strong satisfaction with Evateck's proactive approach, highlighting their customized strategies and flexibility in addressing specific needs. One project manager noted their impressive problem-solving capabilities and responsiveness, which contributed to decreased response times and improved customer retention rates. Overall, the sentiment suggests that Evateck effectively anticipates challenges and adapts to client requirements, enhancing the overall customer support experience.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.
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1 of 1 Miami-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Florida highlight Evateck's ability to efficiently manage social media and client communication workflows, significantly reducing resolution times and enhancing overall service quality.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
Reviews mention High-quality work
Overall, clients express strong satisfaction with the high-quality work provided by Answering Service Care. Feedback highlights the company's effectiveness in capturing accurate information during calls, with one client noting they 'always capture the information accurately.' Another client emphasized that Answering Service Care 'crushed it' in meeting their needs. The responsiveness and tailored service received were also praised, contributing to a positive sentiment about their work quality.-
Call Answering Service for Roofing Company
5.0 Oct 18, 2021If the information was wrong when taking a message, we wouldn’t be able to contact the customer. Answering Service Care always captures the information accurately, which is extremely beneficial for us. Answering Service Care’s staff is trained on what information to collect from our customers. Their service is not generic; they request and capture the information we need.
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Answering Services for Graphics Printing Company
5.0 Jul 28, 2020We look at any leads that came in and resulted in new business for us. Looking at those numbers, their service has paid for itself many times over. We’ve also been checking for call quality and accuracy, and it’s all been great. We’ve never had an issue with a caller who was unsatisfied, or a call wasn’t handled correctly.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Answering Service Care reflect a positive sentiment, highlighting their effective 24/7 customer service and call management. A client from Wild Bill's Soda Co. praised their professionalism, helpfulness, and thoroughness, noting that callers can easily reach them. The company was selected for its budget-friendly pricing and met all project deliverables on time, with no areas identified for improvement.Was this helpful?
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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
30% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistEstablished in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Call Center Services50% Sales Outsourcing15% Email Marketing +110% AdvertisingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Boca Raton emphasize OutPLEX's expertise in managing customer service operations, with notable success in exceeding expectations for service levels and cost reduction. They value the company's excellent project management and proactive communication throughout the engagement.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
12% Call Center Services58% Customer Service Outsourcing10% Direct Marketing +210% E-Commerce Development10% Graphic DesignFocus Areas
100% Answering servicesFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
25% Call Center Services25% Business Consulting25% IT Staff Augmentation +125% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
Read moreSee All Locations (2)Biscayne Park, FL
NE 118th St #676
Biscayne Park, FL 331612 - 5
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Call Center Services30% Business Consulting25% Customer Service Outsourcing +120% Market ResearchFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chatsView PackagesMultilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 daysWas this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$5,000+< $25 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesNorsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingFocus Areas
78% Answering services11% Inbound appointment scheduling11% Virtual receptionistBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
10% Call Center Services90% Customer Service OutsourcingFocus Areas
100% Answering servicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
20% Call Center Services40% Recruiting20% Business Consulting +120% Recruitment Process OutsourcingFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingSee all 12 projectsHyper Hired is a recruitment and staffing company. In the provided review, 100% of the feedback indicated dissatisfaction, citing issues with communication, candidate alignment, and execution. Despite initial high expectations based on prior experiences, the client ultimately canceled the engagement due to these concerns.
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$1,000+$25 - $49 / hr2 - 9Homestead, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
10% Call Center Services55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +115% AccountingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
24% Call Center Services20% Back Office Outsourcing20% Recruiting +316% Customer Service Outsourcing10% Business Consulting10% TranscriptionFocus Areas
50% Answering services50% Inbound appointment schedulingGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr50 - 249Wellington, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Direct MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLive Leads BPO, an answering service, was launched in 2013. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistCall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMidsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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List of the Top 6 Miami Answering Services Companies
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
64% Call Center Services46% Answering services36% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services33% Answering services -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed2 - 9Aventura, FL
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
Undisclosed< $25 / hr10 - 49Miami, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other -
$1,000+< $25 / hr10 - 49Medley, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Call Center Services50% Answering services35% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
28.6/40.018/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services70% Answering services80% Other -
$1,000+$25 - $49 / hr10 - 49Miami, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other
Latest Answering Services Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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