Top Answering Service in Miami
41 Companies
List of the Top Miami Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Miami, FLServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Less than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Uassist.ME
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$5,000+< $25 / hr250 - 999Miami Beach, FLServices provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Uassist.ME reflects a high level of satisfaction with their services. A landscaping company noted a 28% reduction in dropped calls and improved customer satisfaction due to effective virtual assistance. Similarly, Acronis praised Uassist.ME for their professional and proactive approach, emphasizing their ability to generate high-quality leads and adapt quickly to client needs. Overall, clients appreciate the strong communication, collaborative spirit, and reliable outcomes delivered by Uassist.ME.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Miami clients appreciate Uassist.ME’s expertise in providing virtual support, from administrative tasks to marketing efforts. Their team’s professionalism, bilingual communication, and cost-effective solutions showcase their strong experience in supporting real estate and business growth.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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1 of 1 Miami-based review is 5 starsUnknown avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Miami-based clients praise Cloud Sourcing for their cost-effective, high-quality virtual support, including sales and administrative services. They successfully facilitated over $30 million in transactions, with timely delivery and a talented, dedicated team. Their reliable project management and professional communication stand out.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 172 projectsRemote CoWorker is a call center services company providing a range of customer support services, including inbound and outbound call handling, telemarketing, and administrative support. Reviews highlight their high ratings, timely delivery, and exceptional project management, with 100% of clients noting their professionalism and responsiveness. Clients commend their ability to provide quick and flexible solutions tailored to specific business needs.
6 of 7 Answering services reviews are 5 stars4 new reviews for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Overall, Remote CoWorker receives positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients commend the team's responsiveness, professionalism, and ability to adapt to needs, with 80% noting effective communication and organization. They successfully handle diverse tasks, from call answering to scheduling, leading to measurable improvements in efficiency and client satisfaction. Specific mentions highlight the quick onboarding process and strong alignment with client values, showcasing Remote CoWorker as a reliable partner in administrative support.
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2 of 2 Miami-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Call Center Services for Water Damage Restoration Company
5.0 — Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Miami-based reviewers praise Remote CoWorker for their versatile virtual assistance, including lead generation, administrative support, and operational management. Clients highlight their responsiveness, project management, and ability to handle complex tasks across real estate, consulting, and insurance sectors, consistently delivering timely, high-quality results.Read Local ReviewsWas this helpful?
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$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsROI CX Solutions is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Handling. The company consistently receives positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and efficiency. Clients commend their ability to enhance call performance, flexibility, and cost efficiency, making ROI CX Solutions a valuable partner for businesses seeking reliable Customer Support Services.
2 of 3 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, ROI CX Solutions has received positive feedback for their responsiveness and effective project management, with clients noting timely delivery and a strong culture fit. Kendra Scott commended the improved communication since new leadership, while DocMJ highlighted significant gains in call performance and patient satisfaction. Overall, clients appreciate their flexibility and professionalism, with no reported areas for improvement in the last six months, indicating a strong alignment with client needs.Was this helpful?
1 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers noting their professionalism, empathy, and efficiency. Clients particularly value their responsiveness and flexibility, alongside measurable improvements in call performance and reduced administrative burdens. Key strengths include effective communication and timely delivery of services, contributing to enhanced patient and customer satisfaction. No negative feedback was reported, emphasizing their strong impact on operational success.
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Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
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Medical Hospitality & leisure RetailWas this helpful?
See All Locations (2)Fort Lauderdale, FL
6451 North Federal Highway
Fort Lauderdale, FL 3330850 - 75
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSee all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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Undisclosed< $25 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
Industry Experience
Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other IndustryWas this helpful?
1 of 1 Miami-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Miami-based clients praise Virtual Receptionist Pro for their reliable call center services, effectively managing inbound calls and filtering inquiries. They value the professional communication and prompt responses, which allow businesses like travel agencies to focus on core operations while maintaining excellent customer interactions.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +215% IT Managed Services10% Digital StrategyFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.
Reviews mention Efficient
Client feedback highlights ALPHA BPO Corp's efficiency in managing call center services, particularly during high-demand periods. One CEO noted their team was 'very efficient' and praised their responsiveness, stating that supervisors were always available and accommodating, even working beyond contracted hours. Additionally, positive customer feedback reflected the helpfulness of ALPHA BPO's teammates. Overall, the sentiment regarding efficiency is strongly positive, indicating a reliable partnership that exceeds typical vendor-client relationships.-
Call Center Services for Software Development Company
5.0 Jan 18, 2022Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
2 of 2 Miami-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsMiami-based Call Center Services project highlight
Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
5.0
Cost
4.7
Willing to Refer
5.0
Miami clients highlight ALPHA BPO's industry expertise in 24/7 customer and IT support, achieving significant productivity gains and cost reductions. Their well-trained team provides insightful, flexible service, making them a trusted partner for local tech and food delivery companies.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Miami, FL
1111 Brickell Avenue
Miami, FL 331311001 - 2000
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% TranslationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistTopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Aventura, FL
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read moreSee All Locations (2)Aventura, FL
2875 ne 191st; 405
Aventura, FL 331806 - 9
+12129511199
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Waiting Support for Telecommunications Service
4.5 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +110% TranslationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +310% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
50% Call Center Services50% Commercial Brokerage ServicesFocus Areas
100% Answering servicesAnex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
15% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
45% Answering services40% Virtual receptionist15% Inbound appointment schedulingSee all 4 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Evateck has received overwhelmingly positive feedback for their Answering services, with clients highlighting their professionalism, personalized approach, and proactive problem-solving skills. Key outcomes include a reduction in response times and improved customer satisfaction. Notably, 100% of reviews indicated that Evateck’s strategies led to significant business improvements, such as doubled qualified leads and enhanced customer retention rates. Clients appreciate the expertise and flexibility of the team, although some noted a desire for additional language support.
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1 of 1 Miami-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsCall Center Services project highlight
Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
From Miami, clients highlight Evateck's expertise in social media management, lead qualification, and customer support. Their personalized, professional approach has doubled leads, reduced response times, and enhanced client satisfaction, demonstrating their ability to manage complex, multi-channel projects effectively.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 19 projectsAnswering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
2 of 2 Miami-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in MiamiRead Similar ReviewsCall Center Services project highlight
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Florida clients commend Answering Service Care for their consistent, reliable call management, including auto attendants and message services for diverse industries. Their technical competence and attentive service have made them a trusted partner for over two decades, improving client communication and operational flow.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Call Center Services50% Sales Outsourcing15% Email Marketing +110% AdvertisingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Boca Raton-based OutPLEX excels in call center services, handling inbound orders and customer inquiries for clients like Seta Corp. Reviewers praise their project management, responsiveness, and cost-effective solutions, highlighting their leadership and cultural fit for diverse customer support projects.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
12% Call Center Services58% Customer Service Outsourcing10% Direct Marketing +210% E-Commerce Development10% Graphic DesignFocus Areas
100% Answering servicesFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
25% Call Center Services25% Business Consulting25% IT Staff Augmentation +125% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
Read moreSee All Locations (1)Biscayne Park, FL
NE 118th St #676
Biscayne Park, FL 331612 - 5
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Call Center Services30% Business Consulting25% Customer Service Outsourcing +120% Market ResearchFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chatsView PackagesMultilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 daysWas this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Great team
Clients consistently commend the company for its exceptional team and customer service. One client highlighted their 'great customer service and ability to answer concerns,' emphasizing the team's dedication to valuing customers. Another remarked, 'They are a great company to work with,' noting the positive impact of their personnel. Overall, the sentiment reflects strong satisfaction with the team's professionalism and responsiveness, indicating a solid fit for potential collaborations.-
Customer Service and Product Support for Business Services Company
5.0 Nov 2, 2017They value their customers and have great people working for them.
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3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
Read All ReviewsSelect Industry to see insights
Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$5,000+< $25 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesNorsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingFocus Areas
78% Answering services11% Inbound appointment scheduling11% Virtual receptionistBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
10% Call Center Services90% Customer Service OutsourcingFocus Areas
100% Answering servicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
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$1,000+$25 - $49 / hr2 - 9Homestead, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
20% Call Center Services40% Recruiting20% Business Consulting +120% Recruitment Process OutsourcingFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingSee all 11 projectsAt HyperHired, we excel in driving rapid growth for sales organizations through our innovative recruiting solutions. In the past year, we’ve seamlessly integrated our system into over 100
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
10% Call Center Services55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +115% AccountingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
24% Call Center Services20% Back Office Outsourcing20% Recruiting +316% Customer Service Outsourcing10% Business Consulting10% TranscriptionFocus Areas
50% Answering services50% Inbound appointment schedulingGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistCall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMidsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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Ability to Deliver considers three criteria:
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List of the Top 6 Miami Answering Services Companies
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
64% Call Center Services46% Answering services36% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.4/40.018.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services33% Answering services -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
UndisclosedUndisclosed10,000+Paris, France
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services85% Answering services77% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other -
$1,000+< $25 / hr10 - 49Medley, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Call Center Services50% Answering services35% Other -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services70% Answering services80% Other -
$1,000+$25 - $49 / hr10 - 49Miami, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
15% Call Center Services45% Answering services85% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$1,000+< $25 / hr250 - 999Miami Lakes, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other -
$1,000+$25 - $49 / hr2 - 9Dehradun, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other
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