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Home Call Centers Answering Services United States San Jose

Top Answering Service in San Jose

Ratings Updated: January 9, 2026
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1 Leaders 15 Contenders

36 Companies

Country: United States
State: California
City: San Jose
Inbound Services: Answering services

List of the Top San Jose Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves San Jose, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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    Reviews mention Efficient

    Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

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    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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    Less than $10,000 avg. project cost for Call Center Services services in San Jose

    Call Center Services project highlight

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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  • Wing Assistant Logotype

    4.7 34 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    Wing Assistant specializes in Customer Support Services and Contact Center Services, providing telephonic support and client outreach. Client reviews highlight their consistent on-time delivery and effective communication, with 100% positive feedback on their dedication and ease of collaboration. Reviewers particularly appreciate Wing Assistant's ability to enhance client satisfaction and company growth through their dependable support services.

    See all 34 projects
    4 of 6 reviews are 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In recent reviews, Wing Assistant received positive feedback for their effective project management and quality of work, particularly in social media community management and lead generation. Clients noted the team's timely delivery and strong communication. For example, one client praised the assistant's attention to detail and proactive engagement, while another highlighted significant improvements in outreach efforts. However, there were concerns regarding customer support responsiveness and the need for better oversight of virtual assistants, indicating areas for improvement.
    Read 6 Recent Reviews

    Industry Experience

    Wing Assistant has demonstrated expertise across various industries, including Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients praise their strong project management, responsiveness, and ability to enhance operational efficiency, particularly in marketing and customer management. Overall sentiment is positive, with specific strengths noted in community management, lead generation, and administrative support, making them a suitable partner for organizations aiming to optimize their operations and improve client engagement.

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    Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home Services

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Wing Assistant for their competitive pricing, which aligns well with budget constraints while delivering substantial value. One client noted, 'Good value for cost,' highlighting the affordability of services. Another remarked on the '20% of the cost' advantage compared to local alternatives. However, some feedback indicated areas for improvement in billing support, suggesting a need for more responsive customer service. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings.
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    More responsive than most other service providers

    Wing Assistant is responsive

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  • SuccessLink Outsourcing Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    15% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    10% Custom Software Development
    10% Cybersecurity
    10% Mobile App Development
    10% Web Design
    10% Web Development
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on SuccessLink Outsourcing highlights exceptional organization, technical proficiency, and reliability. A property management owner praised their controller for being the most efficient employee they have encountered, noting impressive delivery and communication. Clients appreciate how quickly SuccessLink understands their needs and identifies suitable candidates. Overall sentiment is overwhelmingly positive, with no reported areas for improvement, emphasizing the company's strong execution and responsiveness.
    Read 1 Recent Review

    Industry Experience

    SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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  • Ozonetel Communications Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    San Jose, CA

    Services provided

    48% Call Center Services
    20% CRM Consulting and SI
    20% Unified Communications Consulting & SI +1
    12% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.

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  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    San Jose, CA

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

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  • RCM Centric Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% IT Managed Services

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.

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  • RPM BPO Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.

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  • Sonify Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mountain View, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% IT Managed Services

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.

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  • VirtuSol Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Jose, CA

    Services provided

    15% Call Center Services
    10% Back Office Outsourcing
    10% Branding +7
    10% Customer Service Outsourcing
    10% Mobile App Development
    10% Other Marketing
    10% Product Marketing
    10% Sales Outsourcing
    10% Social Media Marketing
    5% Business Consulting

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.

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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    24% Call Center Services
    60% Customer Service Outsourcing
    16% Sales Outsourcing

    Focus Areas

    33% Answering services
    67% Inbound appointment scheduling

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

    See all 2 projects

    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

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    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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  • San Jose Answering Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    San Jose, CA

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Answering services

    Small call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.

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  • Contactaffix Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Santa Clara, CA

    Services provided

    10% Call Center Services
    20% Marketing Strategy
    10% BI & Big Data Consulting & SI +6
    10% Conversion Optimization
    10% Email Marketing
    10% Market Research
    10% Pay Per Click
    10% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Contactaffix is a Marketing Strategy company. Launched in 2017, the company specializes in Marketing Strategy and Market Research.

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  • Motif Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Mateo, CA

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.

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  • Rush Order Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Gilroy, CA

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    25% Fulfillment +2
    25% Warehousing & Distribution
    5% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.

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  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

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    Reviews mention Timely

    Numa has received positive feedback regarding their timeliness in communication and project execution. Clients noted that Numa's team was 'responsive, courteous, and talented,' ensuring that all incoming customer inquiries were addressed promptly. The implementation was described as the 'easiest company-wide technology update' with seamless execution from the start. Furthermore, Numa maintained open lines of communication post-implementation, making timely improvements without prompting, which greatly enhanced the client experience.
    • Call Management Service for Athletic Shoe Retailer
      5.0 Mar 1, 2020

      Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.

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    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

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    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
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  • Custom Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.

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  • Cyara Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Redwood City, CA

    Services provided

    25% Call Center Services
    25% AI Development
    25% Back Office Outsourcing +1
    25% UX/UI Design

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Cyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.

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  • Kareo Logotype

    4.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    San Francisco, CA

    Services provided

    15% Call Center Services
    75% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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    Industry Experience

    Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.

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    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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  • CloudVO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Francisco, CA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.

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  • VOX Network Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brisbane, CA

    Services provided

    24% Call Center Services
    26% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Custom Software Development
    10% Web Design

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    VOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.

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  • Topaz Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakland, CA

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.

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  • Intelassist Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    South San Francisco, CA

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.

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  • 31West Global Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    San Francisco, CA

    Services provided

    10% Call Center Services
    70% Customer Service Outsourcing
    20% Cloud Consulting & SI

    Focus Areas

    100% Answering services

    Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.

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  • Direct Line Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    55% Call Center Services
    30% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    73% Answering services
    27% Inbound appointment scheduling

    Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.

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  • Call24 Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Pleasant Hill, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.

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  • All Bay Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Antioch, CA

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    All Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.

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  • Donna Digital Receptionists Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sausalito, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.

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  • Magellan USA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Brisbane, CA

    Services provided

    13% Call Center Services
    25% HR Consulting
    25% IT Managed Services +3
    15% Customer Service Outsourcing
    12% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Magellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.

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  • Telegenisys Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Fairfield, CA

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Customer Service Outsourcing +3
    10% Business Consulting
    10% Financial Consulting
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.

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  • Doctor Billing Experts Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Services provided

    33% Call Center Services
    34% Customer Service Outsourcing
    33% Back Office Outsourcing

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center

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  • Resource Fast Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San Francisco, CA

    Services provided

    20% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% Web Development

    Focus Areas

    25% Answering services
    75% Virtual receptionist

    Resource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.

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  • JRivera Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lodi, CA

    Services provided

    30% Call Center Services
    40% Translation
    30% Sales Outsourcing

    Focus Areas

    100% Answering services

    JRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.

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  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    90% Answering services
    10% Virtual receptionist

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

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  • The Los Gatos Telephone Answering Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Los Gatos, CA

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    The Los Gatos Telephone Answering Services is a telephone answering service. Their small team is located in Los Gatos, California. Their services include Call Center Services.

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  • Personal Telephone Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Jose, CA

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Established in 1961, Personal Telephone Answering Service is a small San Jose, California-based phone answering service. Their team offers Call Center Services.

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  • New Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Berkeley, CA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.

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  • H-Line Soft Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Fremont, CA

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    25% HR Consulting +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.

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Clutch Leaders Matrix

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1 SuccessLink Outsourcing

List of the Top 1 San Jose Answering Services Companies

  1. SuccessLink Outsourcing Logotype

    SuccessLink Outsourcing

    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Ability to deliver

    20.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website
  2. Ozonetel Communications Logotype

    Ozonetel Communications

    $10,000+
    Undisclosed
    50 - 249
    San Jose, CA

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    7/10 Market Presence

    Service focus

    48% Call Center Services
    50% Answering services
    52% Other
    View Profile Visit Website
  3. transcosmos Logotype

    transcosmos

    $1,000+
    < $25 / hr
    10,000+
    San Jose, CA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    40% Answering services
    75% Other
    View Profile Visit Website
  4. RCM Centric Logotype

    RCM Centric

    $1,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Answering services
    75% Other
    View Profile Visit Website
  5. RPM BPO Logotype

    RPM BPO

    $1,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    20% Answering services
    75% Other
    View Profile Visit Website
  6. Sonify Logotype

    Sonify

    Undisclosed
    Undisclosed
    10 - 49
    Mountain View, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  7. VirtuSol Logotype

    VirtuSol

    Undisclosed
    Undisclosed
    10 - 49
    San Jose, CA

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website
  8. Telecom, Inc. Logotype

    Telecom, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Ability to deliver

    30.1/40.0
    16.4/20 Reviews
    8.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    24% Call Center Services
    33% Answering services
    76% Other
    View Profile Visit Website
  9. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36/40.0
    18/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    30% Answering services
    80% Other
    View Profile Visit Website
  10. San Jose Answering Service Logotype

    San Jose Answering Service

    $1,000+
    < $25 / hr
    2 - 9
    San Jose, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    100% Answering services
    40% Other
    View Profile Visit Website
  11. Contactaffix Logotype

    Contactaffix

    Undisclosed
    Undisclosed
    2 - 9
    Santa Clara, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  12. Motif Logotype

    Motif

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Mateo, CA

    Ability to deliver

    10.8/40.0
    0/20 Reviews
    5.3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Call Center Services
    100% Answering services
    View Profile Visit Website
  13. Rush Order Logotype

    Rush Order

    Undisclosed
    Undisclosed
    50 - 249
    Gilroy, CA

    Ability to deliver

    8.2/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  14. Numa Logotype

    Numa

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Ability to deliver

    18.5/40.0
    16.2/20 Reviews
    2.3/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  15. Custom Communications Logotype

    Custom Communications

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website
  16. Cyara Logotype

    Cyara

    Undisclosed
    Undisclosed
    50 - 249
    Redwood City, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    50% Answering services
    75% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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Specialties

Inbound Appointment Setting Order Processing Telemarketing Answering Services Sales Outsourcing Appointment Setting Outbound Virtual Receptionist Third Party Verification

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