- 6 of 6 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
Call Center Services PROJECT HIGHLIGHT
5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more
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Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.
Clients have consistently reported that Hugo exceeds expectations in their project delivery and customer support services. One client highlighted a 30% increase in website traffic and exceptional responsiveness, while another praised Hugo for significantly reducing response times and providing multilingual support. Their commitment to timely deliveries and a personalized approach to client needs were also commended, showcasing Hugo's dedication to excellence and adaptability in fulfilling project requirements.
Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.
Helpware has consistently received high praise for delivering high-quality work across various projects. Clients have noted their exceptional customer service, with one stating, "Helpware's quality of work is phenomenal" and another highlighting their "impeccable customer service" that significantly improved customer satisfaction ratings. Their proactive communication and ability to exceed project expectations have been particularly impressive, with clients emphasizing their reliability and dedication to maintaining high standards.
Overall, their quality is excellent; they’re great with our clients.
When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work.
The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
Within three months, our first reply times went down from days or weeks to mere minutes. Helpware reliably produces high-quality and detailed work.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.
Client feedback consistently highlights Hit Rate Solutions' proactive approach, emphasizing their responsiveness and effective communication. One client noted their 'proactive manner' in addressing challenges, while another praised their 'prompt' responses to requests. Additionally, a third reviewer appreciated the team's ability to follow up and engage efficiently. Overall, the sentiment reflects strong satisfaction with the company's proactive strategies, contributing significantly to project success.
In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
The communication proceeded smoothly. They followed-up promptly and were proactive.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. Read more
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Martal Group is a company specializing in lead generation and sales engagement services, utilizing multi-channel approaches including email, phone calls, and LinkedIn interactions. They are praised for their project management, responsiveness, and ability to customize campaigns effectively, with over 85% of reviews highlighting their innovative approach and quality of service. However, some clients noted areas for improvement in communication and empathy, comprising about 15% of feedback.
Martal Group has consistently received positive feedback regarding the high quality of their work. Clients highlighted their effective lead generation strategies, with one stating they achieved 'solid metrics' and 'good quality meetings with executives.' Another client noted the 'excellent project management' and high engagement rates, particularly in email outreach. Overall, the sentiment reflects satisfaction with Martal's commitment to delivering results, adaptability, and professionalism, making them a reliable partner for lead generation.
Project management was excellent. Always very responsive. They performed as advertised, and the quality engagements they achieved were excellent.
We’re still in the beginning stages of our partnership, but judging by the quality and consistency of their work, we believe we’ll be seeing an increase in opportunities flowing through our pipeline very soon.
We are impressed with the quality and quantity of opportunities Martal Group has been able to generate for us for the past year.
Their high-quality prospecting and great database of contacts are amazing.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more
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LevelUp Leads is a company specializing in outbound call center services, focusing on customer support and telemarketing. Reviews highlight their strong performance in lead generation and outbound campaigns, with 100% of clients praising their responsiveness and organizational skills. Notably, 90% of clients mentioned improved lead quality and increased engagement, while 80% appreciated their tailored, data-driven approach to cold calling and email outreach.
The feedback from clients consistently highlights the high-quality work delivered by LevelUp Leads. Clients praised their ability to generate over 500 teacher hires, provide high-quality leads, and maintain excellent communication. One client noted their 'excellent customer service and outreach,' while another emphasized the 'high-quality leads' that could result in significant projects. Overall, the sentiment reflects strong satisfaction with the quality and impact of LevelUp Leads' services, with no reported areas for improvement.
LevelUp Leads does an excellent job of giving us high-quality leads that are highly valuable and can result in big projects. The team is good at communication and can adapt easily. LevelUp Leads is strategy-driven and good at determining what works best for our unique company.
We generated over 200+ high quality Shopify leads for business owners that own Shopify stores and do over $100,000/year in sales. John and team are great— you can tell they are passionate about what they do and have great experience in generating good quality leads.
Levelup has been bringing us 4-10 qualified sales leads each week for about 8 months via several marketing campaigns. Their ability to deliver on what they promise and the daily access we have to them are impressive.
They took the time to understand our needs and our value proposition, which resulted in high-quality services and speedy delivery of items. They really care about your results.
Created a sales pipeline, qualified leads leading to better conversion rates, booked more meetings, revenue growth, and market exposure. They always delivered on time and were quick to respond whenever I needed something.
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Call Center Services PROJECT HIGHLIGHT
5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read more
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Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.
Call Center Services PROJECT HIGHLIGHT
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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SupportYourApp is a professional Customer Support Services provider specializing in Contact Center Services and Telephonic Support, with a focus on inbound and outbound call handling across multiple languages. The company's dedication to delivering timely, efficient, and high-quality support is consistently praised, with 100% of reviewers highlighting their professionalism and proactive communication. The flexibility in scaling support teams and maintaining customer satisfaction has been a significant advantage for many clients.
SupportYourApp consistently receives high praise for the quality of their work, with clients noting their impressive performance and professional support. One client highlighted the 'high-level, personalized support' and 'smooth operations,' while another rated their consultant's work as '10/10.' Many reviews commend the team's ability to integrate quickly and effectively into existing systems, showcasing their adaptability and commitment to client satisfaction. Overall, the sentiment reflects a strong confidence in the quality and reliability of SupportYourApp's services.
We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10.
Their ability to expand our support team with the most suitable people who stay for a long time and provide good results no matter the flow.
It is also seamless adding more consultants to our team and the team's ability to resolve tough cases and handle large ticket volumes is impressive.
Their loyalty and the way they not only maintain, but increase the quality of service through the years. We consider them an integral and organic part of our company.
They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements.
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Call Center Services PROJECT HIGHLIGHT
4.0 — SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies Read more
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HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
Call Center Services PROJECT HIGHLIGHT
5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more
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Start Up And Fly Inc. is a lead generation and sales outsourcing company that excels in B2B appointment setting and lead qualification. With 100% positive feedback, clients consistently highlight their strong project management, timely delivery, and adaptive strategies. Reviewers frequently mention their professionalism, cultural fit, and efficiency in generating high-quality leads, making them a reliable partner in business growth efforts.
Start Up And Fly Inc. has received positive feedback regarding their proactive approach to project management. Clients noted their impressive ability to adapt strategies to evolving needs, ensuring alignment with specific goals. One client highlighted their flexibility and strategic focus, which contributed significantly to the success of lead generation efforts. Overall, the sentiment reflects a strong appreciation for their proactive engagement and commitment to delivering positive outcomes.
SUAFI approached the work with a clear focus on understanding our market and the goals of our campaign. They demonstrated a proactive and flexible attitude, adapting their strategies to meet our evolving needs.
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Rising Tides is a digital marketing and web development company known for its innovative strategies and strong industry expertise. With a 100% positive feedback rate, clients commend their responsiveness, timely deliverables, and ability to adapt to evolving needs. Notably, 50% of reviewers highlight their impressive project management and personalized service approach, although some suggest enhancing onboarding materials and long-term strategic insights.
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Wing Assistant is a virtual assistance service provider specializing in administrative support, social media management, and digital marketing efforts. Their reviews on Clutch.co reflect a high level of professionalism, efficiency, and responsiveness, with around 85% of the feedback praising their ability to enhance productivity and manage tasks effectively. Clients consistently highlight their excellent project management skills and value for cost, with many noting the alignment of company values and quick adaptation to specific needs.
Clients have expressed a highly accommodating sentiment towards Wing Assistant, noting their adaptability and attention to detail. One client highlighted the team's proactive communication, stating, "They always reach out in doubt to avoid any error or misunderstanding." This responsiveness has made them a reliable partner, integral to the client’s workflow. Overall, the feedback emphasizes Wing Assistant's commitment to understanding and meeting client needs, enhancing the collaborative process.
We had video calls at the start of each new stream to make sure the team was fully briefed and had the opportunity to ask questions. The we used Slack on a day to day basis for questions and troubleshooting. It's been very smooth and efficient.
They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
The overall sentiment regarding Blue Valley Marketing's dedication is highly positive, with clients noting their exceptional responsiveness and commitment to project requirements. One client highlighted their quick adaptation to complex needs and their effective resolution of customer inquiries. The inbound call center service not only met but exceeded expectations in project management, consistently delivering on time and maintaining smooth communication. No areas for improvement were identified, further emphasizing their dedication to client satisfaction.
The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time. They were remarkably responsive to our specific needs, ensuring a smooth and productive partnership. I was truly impressed by the exceptional responsiveness of this Inbound Call Center service company. Their quick adaptation to our complex software development needs and their dedication to resolving customer inquiries efficiently stood out as highly unique and commendable.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. Read more
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SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
Clients consistently praise SureCall for their proactive approach to project management and problem-solving. One client highlighted their ability to initiate video conferencing for complex issues and their responsiveness, stating that inquiries were addressed within 4-6 hours. Another client noted that SureCall's team is proactive in advising on areas for improvement, showcasing their commitment to client success. Overall, the sentiment surrounding SureCall's proactive service is overwhelmingly positive, reflecting their dedication to exceeding client expectations.
They offer exceptional white-glove service that goes above and beyond what is asked of them. They are highly responsive, proactive, collaborative, and efficient. They are always pleasant and never complain and they always provide excellent recommendations and solutions, never problems.
They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.
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5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Clients have consistently praised Six Eleven Global Services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their great cultural fit and alignment with company values, stating, '611 is very responsive and respond with urgency in any task they perform.' Overall, the sentiment reflects a strong endorsement of their effectiveness and reliability, with no identified areas for improvement.
611 is very responsive and respond with urgency in any task they perform. Highly recommend. I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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Protel BPO is a provider of Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Across various reviews, clients consistently commend their professionalism, effective project management, and ability to improve customer satisfaction and service efficiency. Approximately 100% of reviewers highlight their impactful call handling and service reliability.
Protel BPO has received positive feedback for their proactive approach in project management. Clients noted their availability and willingness to exceed expectations, enhancing efficiency through personalized customer interactions. One client highlighted their 'proactive project management and keen attention to detail,' which led to improved communication and customer satisfaction. Overall, the sentiment reflects strong appreciation for Protel BPO's commitment to proactive service, contributing to successful project outcomes.
They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach.
Protel BPO's proactiveness and transparency are highly commendable as their project management style is clear and highly effective which makes the process much more easier. We get regular updates, and they run such a tight ship that we never worry about falling behind. They were like an extension of our team. We set goals together and stay on the same page.
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5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more
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Martal Group is a company specializing in lead generation and sales engagement services, utilizing multi-channel approaches including email, phone calls, and LinkedIn interactions. They are praised for their project management, responsiveness, and ability to customize campaigns effectively, with over 85% of reviews highlighting their innovative approach and quality of service. However, some clients noted areas for improvement in communication and empathy, comprising about 15% of feedback.
Martal Group has consistently received positive feedback regarding the high quality of their work. Clients highlighted their effective lead generation strategies, with one stating they achieved 'solid metrics' and 'good quality meetings with executives.' Another client noted the 'excellent project management' and high engagement rates, particularly in email outreach. Overall, the sentiment reflects satisfaction with Martal's commitment to delivering results, adaptability, and professionalism, making them a reliable partner for lead generation.
Project management was excellent. Always very responsive. They performed as advertised, and the quality engagements they achieved were excellent.
We’re still in the beginning stages of our partnership, but judging by the quality and consistency of their work, we believe we’ll be seeing an increase in opportunities flowing through our pipeline very soon.
We are impressed with the quality and quantity of opportunities Martal Group has been able to generate for us for the past year.
Their high-quality prospecting and great database of contacts are amazing.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more
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TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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Launched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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Auto Car Dealers is an Advertising company launched in 2007. The firm provides Advertising and Sales Outsourcing.
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VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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SuccessLink Outsourcing is a telephone answering service. Located in San Jose, California, the agency was launched in 2024. Their team provides Call Center Services and Back Office Outsourcing.
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MetaMind Digital LLC is an Advertising company. They specialize in Advertising and Branding and were founded in 2020.
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Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.
The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.
Clients consistently highlight Brightest Minds as exemplary team players, noting their personable approach and integration into client operations. One client remarked, 'They are extremely personable and work as if they are a part of my company.' Additionally, effective communication was emphasized, with biweekly meetings and regular updates fostering a collaborative environment. Overall, the sentiment regarding their teamwork is highly positive, indicating a strong alignment with client needs.
They are extremely personable and work as if they are a part of my company. This level of integration and collaboration is impressive, demonstrating their ability to function seamlessly within our team.
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FunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Five9 has received high praise for delivering quality work, particularly in project management and customer service. A client noted that Five9 completed an urgent project within a week, significantly improving efficiency and sales. Their team demonstrated exceptional diligence, with prompt responses to inquiries and proactive troubleshooting during a transition to remote work. Clients appreciate their structured problem-solving approach, although some feedback indicated that the software interface could be more streamlined.
Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful.
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AI bees is a lead generation and outreach company, known for delivering targeted campaigns and increasing client visibility. Feedback indicates a high level of professionalism and responsiveness, with 80% of clients praising their project management and communication. While some reviews suggest room for improvement in the quality of leads, the majority appreciate their cost-effectiveness and alignment with client values.
Clients have consistently praised AI bees for their dedication and professionalism in delivering lead generation services. One client noted their 'commendable' attention to detail and ability to tailor services to specific business needs, highlighting the team's responsiveness and industry expertise. Overall, sentiment regarding AI bees' dedication is highly positive, with clients expressing satisfaction and recommending the company for its reliable and effective approach.
I have been working with Aibees for lead generation services for several months now and I am happy with their professionalism and expertise. Their attention to detail and dedication is commendable. They take the time to understand my business needs every time and tailor their services to fit those needs.
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Orderhive, a phone answering service, was established in 2013. Located in Sunnyvale, California, the team provides Call Center Services.
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Small call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
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Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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Marrina Decisions is a Santa Clara, California-based CRM consulting and SI company. They specialize in CRM consulting and SI and Email Marketing and were founded in 2013.
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Green Leads LLC is a company specializing in outbound call center and telemarketing services, focusing on lead generation and cold calling for prospect engagement. Reviews highlight their professionalism and effective collaboration, with 100% of reviewers noting quality lead generation and successful sales pipeline development, though there is a desire for increased monthly meetings.
Clients consistently praise Green Leads LLC for their exceptional team dynamics and effective collaboration. One client noted, 'Linda is always available' and highlighted the team's cooperative nature, which facilitates smooth communication. Another client emphasized the impressive results achieved, stating, 'their team just handles it well,' showcasing their adaptability and understanding of client needs. Overall, feedback reflects a strong sentiment of satisfaction regarding the team's performance and commitment to delivering results.
We always work it out with Green Leads LLC because they have a very cooperative team supporting us. There’s only been a few times when we’ve misunderstood each other for determining the quality of a call. We are practically relying on a third-party company to sell our product, and that’s a very difficult thing to do, but their team just handles it well. They’re very cognizant of who they’re representing.
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4.0 — A computer software company partnered with Green Leads LLC to generate leads. The client's goal is to bring about five new prospect discussions per month. Read more
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Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Clients have consistently praised Numa for their receptive approach, highlighting their willingness to understand specific needs and adapt solutions accordingly. One client noted that Numa's expert was 'receptive to our ideas' and incorporated suggestions into future updates. Their team was described as 'responsive, courteous, and talented,' which contributed to an effective workflow. Overall, the sentiment reflects high satisfaction with Numa's attentive service and commitment to continuous improvement.
After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features. When we did have suggestions, our expert contact was receptive to our ideas and we have seen these ideas incorporated into later updates.
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Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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Demand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.
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Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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Alphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.
Clients consistently praised Alphoric for delivering high-quality work, noting significant improvements in sales metrics and lead quality. One client highlighted a '60% improvement in close rates and gross revenue,' while another remarked on the 'great open rates' and 'high positive replies' from leads. The dedication of the team was also commended, with feedback indicating that Alphoric 'truly cares about what they're doing,' resulting in exceptional service and outcomes.
The people who run it truly care about what they're doing, and it shows in the quality of the work and the value they provide.
They truly cared, and their results were miles ahead of any other firm we had in the past.
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Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.
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Contactaffix is a Marketing Strategy company. Launched in 2017, the company specializes in Marketing Strategy and Market Research.
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wrrk is a Customer Support Services provider specializing in advanced troubleshooting and incident resolution for companies offering complex technical products. Reviews indicate a strong adherence to SLAs and timely delivery, with 100% positive feedback regarding their ability to meet evolving client needs and scale effectively for small businesses. Areas for improvement include enhancing documentation offerings.
Call Center Services PROJECT HIGHLIGHT
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
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