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Top BPO Companies in San Jose

Ratings Updated: August 4, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, CA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.

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Reviews mention Great team
Clients commend Unity Communications for their exceptional team, highlighting their reliability and responsiveness. One client noted the team's friendly and genuinely caring approach, emphasizing their partnership in achieving project goals. They consistently deliver tasks on time and manage customer service operations effectively, demonstrating a commitment to quality and improvement. Overall, the sentiment is highly positive, with clients expressing satisfaction with the team's performance and dedication.

BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

We have a scheduled monthly check-in with our campaign manager, but if any pressing issues arise Unity management is quick to respond. The agents we work with daily are an absolute delight in our company chatrooms and video meetings.
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Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Customer Service Outsourcing for Parts Distributor

5.0 Feb 27, 2025

They do a great job recruiting and training their agents. Our team lead named Felix is wonderful!
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Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

What impressed me most is how friendly and genuinely human their team is. They truly care and work with us as partners.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves San Jose, CA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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16 of 16 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves San Jose, CA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Martal Group

4.8 109 reviews

Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a B2B lead generation and appointment-setting company, specializing in crafting outbound strategies tailored to clients' ideal customer profiles. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers praising their ability to deliver qualified leads and improve pipeline quality. Clients consistently commend Martal Group's proactive approach, project management, and ability to quickly align with clients' objectives and market needs.

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Reviews mention Hard working
The reviews highlight Martal Group's hardworking nature, with clients noting their dedication and commitment. One client emphasized their hard work, stating that Martal acts as an extension of their in-house team. Another remarked on their consistent and innovative approach, mentioning that Martal Group is always optimizing their strategies. Overall, the sentiment surrounding their work ethic is overwhelmingly positive, with clients appreciating their willingness to learn and adapt to various industries and business needs.

Lead Gen & Sales Engagement for Crowdsourcing Company

5.0 Oct 16, 2023

Martal Group has also offered a high degree of consistency. They’re very hardworking and innovative, so they always tell us what has changed, what they’re doing differently, and what new approaches they’re trying. For example, they observe our competitors to see what they’re doing and what results they’re getting.
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Staff Augmentation & Advertising for Marketing Tech Platform

5.0 May 20, 2022

They are a hard-working team that acts as an extension of our own in-house efforts.
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Lead Generation for Health Data Firm

5.0 Jun 18, 2020

The team performed and communicated very well with us and the customers. Martal Group understood exactly what we were trying to accomplish, and they worked hard to help us get there.
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Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.
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San Francisco, CA

100 Pine St #1250
San Francisco, CA 94111
41 - 49

18885577769

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.9

Willing to Refer

4.9

Local clients highlight Martal Group's proficiency in outbound sales, multi-channel outreach, and rapid learning of complex technical solutions. They emphasize the company's flexibility, project management, and consistent delivery of targeted, high-fit prospects that support growth and customer engagement.
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Wing Assistant

4.7 36 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a virtual assistant service provider offering administrative support, customer service, social media management, and sales assistance. The company is highly praised for its seamless integration and proactive communication, with 90% of reviews noting timely task completion and strong work ethic. However, some clients (10%) experienced challenges with effective task management and oversight.

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Industry Experience

Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Information technology Other industries Real estate Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.
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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in San Francisco highlight Wing Assistant's effective workflow management, responsiveness, and trustworthiness in handling diverse data tasks, enabling clients to focus on strategic growth.
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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% Social Media Marketing

10% Web Development

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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Industry Experience

SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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Hitech BPO

5.0 2 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Santa Clara, CA

Services provided

50% Data Annotation Services

30% Back Office Outsourcing

20% Document Digitization & Management

Hitech BPO, established in 1992, is a leading business process outsourcing company. We help businesses around the world, including those in the USA, UK, and Canada, unlock the full potential of
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Santa Clara, CA

547 Moreland Way
Santa Clara, CA 95054
50 - 75

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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

San Jose, CA

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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San Jose, CA

3031 Tisch Way, Suite 300
San Jose, CA 95128
2 - 5

916-562-2235

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LiveHelpIndia

4.5 1 review

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

15% Email Marketing

15% Pay Per Click

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Architectural Design

10% Back Office Outsourcing

10% Market Research

10% Sales Outsourcing

LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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RPM BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.

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Silicon Networks

5.0 2 reviews

$5,000+

$50 - $99 / hr

50 - 249

Fremont, CA

Services provided

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation +13 services

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Business Continuity Management

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% E-Commerce Development

5% ERP Consulting and SI

5% IT Managed Services

5% Mobile App Development

5% Other IT Consulting and SI

5% Web Development

Silicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.

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Industry Experience

Silicon Networks has demonstrated expertise primarily in the Software industry, where they have excelled in optimizing cloud infrastructure for clients. Feedback highlights their professionalism, skilled project management, and commitment to delivering projects ahead of deadlines. Clients note substantial improvements, including cost reductions and effective communication. Overall, the sentiment is highly positive, indicating that Silicon Networks is a suitable partner for software development and IT managed services projects.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Silicon Networks as offering strong value for money, particularly highlighted by a CEO who noted significant monthly budget reductions following their optimization services. Feedback emphasizes the company's professionalism, commitment, and timely delivery, with one client stating they completed the project ahead of schedule without any issues. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided by Silicon Networks.
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RCM Centric

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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Ozonetel Communications

Not yet reviewed

$10,000+

Undisclosed

50 - 249

San Jose, CA

Services provided

48% Call Center Services

20% CRM Consulting and SI

20% Unified Communications Consulting & SI +1 service

12% Customer Service Outsourcing

Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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My Care International

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Fremont, CA

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Social Media Marketing

Launched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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Sonify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santa Clara, CA

Services provided

50% CRM Consulting and SI

50% Customer Service Outsourcing

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Santa Clara, CA

3211 Scott Blvd., Suite 201
Santa Clara, CA 95054
6 - 9

408.986.8544

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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services is a Business Consulting company established in 2004. The team provides Business Consulting and Back Office Outsourcing.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services, a Business Consulting company, was founded in 1983. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milpitas, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service is a Business Consulting company established in 1991. Their services include Business Consulting and Back Office Outsourcing.
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Locksmith Master Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fremont, CA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Property Management +1 service

25% Sales Outsourcing

Business Consulting company Locksmith Master Shop was founded in 1980. The team specializes in Business Consulting and Back Office Outsourcing and is based in Fremont, California.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

30% Business Consulting

25% Back Office Outsourcing

25% Commercial Brokerage Services +1 service

20% Sales Outsourcing

Neighborhood Locksmith, a Business Consulting company, was established in 1993. The small team focuses on Business Consulting and Back Office Outsourcing.
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VirtuSol

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

15% Call Center Services

10% Back Office Outsourcing

10% Branding +7 services

10% Customer Service Outsourcing

10% Mobile App Development

10% Other Marketing

10% Product Marketing

10% Sales Outsourcing

10% Social Media Marketing

5% Business Consulting

VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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City Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company City Locksmith Shop was founded in 1985. The team offers Business Consulting and Back Office Outsourcing.
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Interstate Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palo Alto, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Interstate Locksmith Shop is a small Palo Alto, California-based Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Campbell, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Store, a small Business Consulting company, is in Campbell, California. The team focuses on Business Consulting and Back Office Outsourcing.
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Rising Tides

5.0 3 reviews

$5,000+

$100 - $149 / hr

10 - 49

Menlo Park, CA

Services provided

40% Email Marketing

40% Sales Outsourcing

10% Content Marketing +2 services

5% AI Development

5% Social Media Marketing

Rising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.

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Industry Experience

Rising Tides has demonstrated significant expertise primarily in the Software and Real Estate industries. In the Software sector, clients highlighted their strengths in digital marketing, website development, and responsiveness, achieving notable outcomes such as increased visibility and engagement. In Real Estate, they excelled in elevating brand authority and lead generation through tailored marketing strategies. Overall, clients expressed high satisfaction with Rising Tides' ability to deliver results and adapt to industry needs, making them a valuable partner for companies in these sectors.
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Software Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Overall, client feedback highlights Rising Tides as a provider offering good value for money, with many clients noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost' and another mentioned 'pricing fit our budget.' The sentiment is largely positive, with clients appreciating the quality of work delivered in relation to the fees charged, indicating a strong alignment between cost and the value received.
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Charlotte, North Carolina (1) Sun Prairie, Wisconsin (1) Seattle, Washington (1)

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Markable Solutions

4.5 1 review

$1,000+

Undisclosed

50 - 249

Saratoga, CA

Services provided

25% Back Office Outsourcing

25% Content Marketing

25% Digital Strategy +1 service

25% Web Development

Markable Solutions provides services in digital marketing, website development, and pay-per-click (PPC) advertising. The reviews highlight their professional and cost-effective approach, with clients noting significant improvements in lead generation and market reach. Their project management skills and timely delivery are praised, though there's a suggestion for enhanced visibility through paid business listings.

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Auto Car Dealers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clara, CA

Services provided

70% Advertising

30% Sales Outsourcing

Auto Car Dealers is an Advertising company launched in 2007. The firm provides Advertising and Sales Outsourcing.
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BizNCorp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

25% Corporate Law

25% Document Digitization & Management

25% Financial Advising & Planning +1 service

25% Tax Law

Financial Advising & Planning company BizNCorp was launched in 2018. The firm offers Financial Advising & Planning and Corporate Law, and is small.
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Odd Infotech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Corporate Photography

20% Customer Service Outsourcing

20% Graphic Design +2 services

20% Packaging Design

20% Print Design

Odd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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Scry AI

Not yet reviewed

$25,000+

Undisclosed

250 - 999

San Jose, CA

Services provided

50% AI Development

20% Enterprise App Modernization

10% BI & Big Data Consulting & SI +2 services

10% Document Digitization & Management

10% Low/No Code Development

Scry AI, a midsize artificial intelligence firm, is headquartered in San Jose, California and Gurugram, India. Their services include Artificial Intelligence and BI & big data consulting & SI.
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Virtual Assistant Talent

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Fremont, CA

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Virtual Assistant Talent, is in Fremont, California. Their services include Back Office Outsourcing.
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Rulai, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Campbell, CA

Services provided

50% AI Development

50% Customer Service Outsourcing

Small artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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Woxforce Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

50% Customer Service Outsourcing

25% Recruiting

25% Staffing

Located in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Almanor AI

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

San Jose, CA

Services provided

40% AI Development

15% AI Agents

15% AI Consulting +2 services

15% Call Center Services

15% Sales Outsourcing

Almanor AI is an AI development company located in San Jose, California. Founded in 2026, the team specializes in Artificial Intelligence and AI Agents.
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Nuage Digital Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Campbell, CA

Services provided

60% Accounting

20% Back Office Outsourcing

20% UX/UI Design

Nuage Digital Inc, an Accounting company, is in Campbell, California. They specialize in Accounting and UX/UI Design.
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Grand IT

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Mountain View, CA

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Mobile App Development +2 services

20% Search Engine Optimization

20% Web Design

Grand IT, a SEO agency, was founded in 2019. The agency offers Search Engine Optimization and Web Design.
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Sruhad Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Fremont, CA

Services provided

20% AI Consulting

20% AI Development

20% Back Office Outsourcing +2 services

20% Blockchain

20% Product Design

Located in Fremont, California and Vadodara, India, Sruhad Technologies is a Product Design company. Their services include Product Design and Artificial Intelligence.
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Packet Fusion

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

100% Call Center Services

Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Industry Experience

Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
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NNRoad

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

20% HR Consulting

20% HR Outsourcing

20% PEO/Employee Leasing +3 services

20% Recruiting

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

NNRoad is a Recruiting company established in 2015. The small team specializes in Recruiting and HR Consulting.
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Cambria Software

4.4 7 reviews

$25,000+

$25 - $49 / hr

50 - 249

Menlo Park, CA

Services provided

30% IT Staff Augmentation

20% Custom Software Development

10% Back Office Outsourcing +4 services

10% HR Outsourcing

10% Mobile App Development

10% Web Design

10% Web Development

Cambria Software is a versatile software development company offering custom programming services, web development, and cybersecurity solutions. Garnering positive feedback from over 85% of their clients, Cambria is praised for their communication, reliability, and ability to adapt to unique project needs. Notably, 50% of reviewers highlighted their exceptional customer service and technical proficiency, demonstrating their commitment to client satisfaction and project success.

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Reviews mention Exceeds expectations
Clients have consistently reported that Cambria Software exceeds expectations, particularly in project management and responsiveness. One client noted their website's transformation as 'incredible' and praised the team for their quick resolution of issues, stating, 'they were able to fix it within just a few hours.' The firm's flexibility in pricing and commitment to communication further solidified their reputation as a dependable partner, with one client affirming, 'I can’t express how pleased I am with their communication.'

Web Dev, Design & Cybersecurity for Tutoring Company

5.0 Nov 23, 2021

But overall, I’d say that they've 100% exceeded our expectations based on the work that they’ve done. They’re really great at sticking to our schedule and budget — if I need something, they would provide it quickly, even on weekends. Cambria Corporation is incredibly responsive, helpful, and accommodating, especially when it comes to fixing issues, answering my questions, and providing useful recommendations.
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Industry Experience

Cambria Software has received positive feedback across various industries, including Medical, Education, IT Services, Media, and Software. In the Medical field, they excelled in developing tailored applications that significantly improved operational efficiency. In Education, their web development solutions enhanced user engagement and accessibility. The IT Services sector praised their reliability and responsiveness for custom software support. Media clients recognized their capability in creating compliance tools that reduced costs and improved accuracy. Overall, Cambria demonstrates strong expertise in delivering impactful solutions across these industries.
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Medical Education IT Services Media Software Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.
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Menlo Park, CA

3705 Haven Ave #110
Menlo Park, CA 94025
10 - 15

+1 650 549 8911

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MetaMind Digital LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

10% Advertising

10% Branding

10% Cloud Consulting & SI +9 services

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

10% Web Development

5% Custom Software Development

5% E-Commerce Development

5% IT Staff Augmentation

5% IT Strategy Consulting

MetaMind Digital LLC is an Advertising company. They specialize in Advertising and Branding and were founded in 2020.
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ARC Facilities

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Ramon, CA

Services provided

50% Digital Asset Management

50% Document Digitization & Management

ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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Remotebase

4.0 1 review

Undisclosed

Undisclosed

50 - 249

San Mateo, CA

Services provided

80% IT Staff Augmentation

20% Back Office Outsourcing

Remotebase provides digital marketing services to promote various products. Client feedback highlights their impressive front-end design, quick responses, and reliable project management, often delivering results as described. Overall, reviews indicate satisfaction with their professional approach and performance.

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Denodo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palo Alto, CA

Services provided

30% AI Development

30% BI & Big Data Consulting & SI

30% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Denodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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San Jose Answering Service

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

San Jose, CA

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Small call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

20% Market Research

20% Marketing Strategy

20% Social Media Marketing +4 services

15% Sales Outsourcing

10% Call Center Services

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

See all 5 projects

Industry Experience

Brightest Minds demonstrates notable expertise in lead generation across various industries, including e-commerce, real estate, and business services. Clients commend their data-driven approach, personalized outreach, and effective communication, resulting in significant lead conversion rates and successful partnerships. The overall sentiment is highly positive, particularly in the e-commerce and real estate sectors, highlighting their ability to tailor strategies to specific client needs and deliver measurable outcomes.
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Select Industry to see insights

Real estate Software Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Brightest Minds' competitive pricing and strong value for money. One client noted their services were 'extremely affordable,' while another emphasized their 'cost-effective' approach to personalized campaigns. The positive sentiment surrounding the company's pricing is reinforced by the successful outcomes achieved, such as high lead generation rates and conversion success. Overall, clients feel they receive substantial returns on their investment, making Brightest Minds a favorable choice for lead generation services.
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United States (3) Ireland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Los Altos highlight Brightest Minds' effectiveness in LinkedIn and email outreach, with impressive results like consistent weekly meetings. Clients value their responsiveness, industry insight, and ability to adapt campaigns for sustained success.
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ALLSTARSIT

4.9 43 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

20% IT Staff Augmentation

10% Accounting

10% Back Office Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

10% Recruiting

10% Staffing

5% Customer Service Outsourcing

5% PEO/Employee Leasing

ALLSTARSIT is a company specializing in providing staffing and BPO services, known for their efficient recruitment processes and strong project management skills. Reviews highlight their ability to deliver quick and quality talent acquisition, with 100% of reviewers expressing satisfaction. Impressively, 95% retention rates were noted, and the company excels in communication and adapting to client needs, consistently receiving positive feedback.

See all 43 projects

Industry Experience

ALLSTARSIT has garnered positive feedback across diverse industries, including Advertising & Marketing, Telecommunications, Information Technology, and Gaming. Clients commend their expertise in staffing solutions, particularly for rapid team expansion and customer support roles. They are noted for their effective communication, quick delivery of high-quality candidates, and ability to adapt to specific client needs. Overall sentiment is highly favorable, with many clients highlighting cost savings and improved operational efficiency as key benefits.
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Agriculture Advertising & marketing Software Information technology Telecommunications Design IT Services Gaming Education eCommerce Human Resources Financial services Other Industry Business services Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently praised ALLSTARSIT for their cost-effectiveness and value for money. Many highlighted significant savings, with operational costs reduced by up to 60% compared to local hiring. One client noted a 40% decrease in operational expenses, while another emphasized the exceptional quality of candidates at competitive rates. Overall sentiment indicates that ALLSTARSIT delivers high-quality services that align well with budgetary constraints, making them a preferred choice for companies seeking efficient staffing solutions.
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United States (10) Ukraine (9) Israel (8) Estonia (4) Germany (2) Canada (1) Netherlands (1) Portugal (1) England (1)

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Review Rating from Clients

4.5/5.0

Quality

5.0

Schedule

4.5

Cost

4.5

Willing to Refer

5.0

Reviewers in San Francisco commend ALLSTARSIT for their quick scaling and seamless collaboration, noting their expertise in sourcing and onboarding key personnel. Clients appreciate their responsiveness and the quality of the staffing outcomes.
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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Mateo, CA

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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FunnL

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Foster City, CA

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

FunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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Keystone Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stanford, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Keystone Locksmith Shop is a Business Consulting company. The Stanford, California-based company provides Business Consulting and Back Office Outsourcing.
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Top BPO Companies in San Jose

List of the Top San Jose BPO Services

Reviews mention Great team

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Reviews mention Exceeds expectations

Web Dev, Design & Cybersecurity for Tutoring Company

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