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Top BPO Companies in San Jose

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, CA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Patient
The overall sentiment regarding patience is highly positive, highlighted by a client's feedback on their virtual assistant, Charmi, who was described as 'very eager to service us and very patient.' The responsiveness and professionalism of the team were also noted, contributing to a smooth collaboration. Clients appreciate the flexibility and prompt communication, which reinforces the firm's commitment to client satisfaction.

Human Resources for Bookkeeping Services Company

5.0 Dec 1, 2022

Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves San Jose, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Martal Group

4.8 104 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in building B2B pipelines, setting appointments, and enhancing brand visibility. The company is consistently praised for its ability to integrate seamlessly with client teams, with approximately 100% of reviewers highlighting their professionalism and strategic insights. While some noted areas for improvement in campaign metrics transparency, the majority were impressed with Martal's responsiveness and adaptability.

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Reviews mention Helpful
Clients have consistently praised Martal Group for their professionalism and helpfulness, noting their proactive approach and effective communication. One client highlighted a 15% increase in inbound traffic due to Martal's lead generation strategies, while another appreciated their insights into client negotiations and brand positioning. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting Martal's client-oriented culture and ability to deliver results ahead of expectations.

New Market Consultation Services for IT Company

5.0 Jun 24, 2019

The entire Martal team was professional, helpful, and very easy to communicate with. I also appreciated our weekly calls.
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Sales & Marketing Services for Manufacturing Startup

4.5 Jun 17, 2019

Martal Group is a great match for people initiating marketing efforts, especially in the US region. They’re good at following up and pushing the work forward. We like they’re proactive and helpful.
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Lead Generation for IT Staffing Company

5.0 Feb 21, 2025

The team was wonderful - professional, punctual and very helpful. They managed to deliver the progress earlier than we expected and participated highly in developing the strategies.
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Industry Experience

Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.
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United States (49) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
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Wing Assistant

4.7 36 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a company specializing in providing virtual assistant services, including customer service, administrative support, community management, and lead generation. Based on the reviews, approximately 80% of clients express satisfaction with Wing Assistant's services, highlighting their cost-effectiveness, high ratings, and ability to integrate seamlessly into existing workflows. However, around 20% of reviews indicate room for improvement in supervision, credential verification, and customer support responsiveness.

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Reviews mention Dedicated
Clients consistently highlight the dedication of Wing Assistant's team, noting their dependability and commitment to customer service. One client specifically praised the 'level of dedication' exhibited by their assistant, which contributed significantly to their ability to expand operations. Additionally, they emphasized that projects were consistently completed on time, reflecting a strong work ethic and responsiveness to client needs. Overall, the sentiment surrounding dedication is overwhelmingly positive, with no noted areas for improvement.

Call Center Services for Mental Health Private Practice

5.0 Apr 28, 2025

We have been able to add more practitioners and clients as a result of our assistant's level of dedication, dependability and customer service. The dedication of their workers and supervisors is essential.
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5 of 8 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
In recent reviews, clients have highlighted Wing Assistant's strong performance in customer service, data management, and marketing support, noting seamless integration and high engagement levels. For instance, one client praised their call answer rate exceeding 95%, while another commended their proactive approach and rapid onboarding. However, areas for improvement include enhancing the selection process for virtual assistants and addressing slow billing support. Overall, the sentiment remains largely positive, with many clients appreciating the value and efficiency provided.
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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)
Review Rating from San Jose Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

San Francisco-based clients praise Wing Assistant for their reliable, detail-oriented data logging and process automation, enabling early-stage companies like Dispatch Goods to save time and focus on strategic tasks. Their adaptable team ensures smooth workflows, though billing clarity could improve.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves San Jose, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves San Jose, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s timeliness in project management. One client noted that Boldr. consistently delivers items on time and demonstrates a commitment to meeting deadlines. Another client highlighted the efficient hiring process, achieving their goal of having a new support team operational by early December, ahead of schedule. This commitment to timely execution has significantly contributed to client satisfaction and successful project outcomes.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, BoldR.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves San Jose, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Flexible
Overall sentiment regarding Big Outsource's flexibility is highly positive, with clients noting their adaptability to specific needs and creative workflows. One client emphasized their ability to balance structure amid creative chaos, stating they 'worked with our creative flow instead of trying to box us into a process that didn’t fit.' Another remarked on their responsiveness and willingness to adjust staffing as needed, showcasing a commendable level of flexibility that significantly improved operational efficiency.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

They delivered on time, were responsive to our needs, and showed flexibility in their approach based on our feedback. Big Outsource's project management was commendable and they respond timely to our need.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

They weren’t rigid. They worked with our creative flow instead of trying to box us into a process that didn’t fit. They knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

15% Back Office Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +6 services

10% Custom Software Development

10% Cybersecurity

10% Mobile App Development

10% Web Design

10% Web Development

5% Finance & Accounting Outsourcing (FAO)

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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Industry Experience

SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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Hitech BPO

5.0 2 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Santa Clara, CA

Services provided

50% Data Annotation Services

30% Back Office Outsourcing

20% Document Digitization & Management

Hitech BPO, established in 1992, is a leading business process outsourcing company. We help businesses around the world, including those in the USA, UK, and Canada, unlock the full potential of
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Santa Clara, CA

547 Moreland Way
Santa Clara, CA 95054
50 - 75

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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

San Jose, CA

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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San Jose, CA

3031 Tisch Way, Suite 300
San Jose, CA 95128
2 - 5

916-562-2235

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LiveHelpIndia

4.5 1 review

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

15% Email Marketing

15% Pay Per Click

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Architectural Design

10% Back Office Outsourcing

10% Market Research

10% Sales Outsourcing

LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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RPM BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.

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Silicon Networks

5.0 2 reviews

$5,000+

$50 - $99 / hr

50 - 249

Fremont, CA

Services provided

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation +13 services

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Business Continuity Management

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% E-Commerce Development

5% ERP Consulting and SI

5% IT Managed Services

5% Mobile App Development

5% Other IT Consulting and SI

5% Web Development

Silicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.

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Industry Experience

Silicon Networks has demonstrated expertise primarily in the Software industry, focusing on cloud infrastructure optimization. Client feedback highlights their professionalism, dedication, and responsiveness, contributing to successful project outcomes including reduced costs. The overall sentiment is highly positive, indicating their strengths in project management and technical skills make them a suitable fit for clients seeking reliable IT managed services and software development solutions.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Silicon Networks for their exceptional value for money, often noting significant cost reductions post-project. One CEO highlighted a monthly budget decrease as a key outcome of their collaboration, emphasizing the company's efficiency. Additionally, Silicon Networks is praised for delivering projects ahead of schedule with high professionalism, which further enhances their perceived value. Overall, client sentiments reflect satisfaction with both the pricing and the quality of services provided.
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RCM Centric

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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Ozonetel Communications

Not yet reviewed

$10,000+

Undisclosed

50 - 249

San Jose, CA

Services provided

48% Call Center Services

20% CRM Consulting and SI

20% Unified Communications Consulting & SI +1 service

12% Customer Service Outsourcing

Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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My Care International

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Fremont, CA

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Social Media Marketing

Launched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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Sonify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santa Clara, CA

Services provided

50% CRM Consulting and SI

50% Customer Service Outsourcing

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Santa Clara, CA

3211 Scott Blvd., Suite 201
Santa Clara, CA 95054
6 - 9

408.986.8544

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VirtuSol

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

15% Call Center Services

10% Back Office Outsourcing

10% Branding +7 services

10% Customer Service Outsourcing

10% Mobile App Development

10% Other Marketing

10% Product Marketing

10% Sales Outsourcing

10% Social Media Marketing

5% Business Consulting

VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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Rising Tides

5.0 3 reviews

$5,000+

$100 - $149 / hr

10 - 49

Menlo Park, CA

Services provided

40% Email Marketing

40% Sales Outsourcing

10% Content Marketing +2 services

5% AI Development

5% Social Media Marketing

Rising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.

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Industry Experience

Rising Tides has demonstrated significant expertise primarily in the Software and Real Estate industries. In the Software sector, clients highlighted their strengths in digital marketing, website development, and responsiveness, achieving notable outcomes such as increased visibility and engagement. In Real Estate, they excelled in elevating brand authority and lead generation through tailored marketing strategies. Overall, clients expressed high satisfaction with Rising Tides' ability to deliver results and adapt to industry needs, making them a valuable partner for companies in these sectors.
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Software Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Overall, client feedback highlights Rising Tides as a provider offering good value for money, with many clients noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost' and another mentioned 'pricing fit our budget.' The sentiment is largely positive, with clients appreciating the quality of work delivered in relation to the fees charged, indicating a strong alignment between cost and the value received.
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Charlotte, North Carolina (1) Sun Prairie, Wisconsin (1) Seattle, Washington (1)

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Markable Solutions

4.5 1 review

$1,000+

Undisclosed

50 - 249

Saratoga, CA

Services provided

25% Back Office Outsourcing

25% Content Marketing

25% Digital Strategy +1 service

25% Web Development

Markable Solutions provides services in digital marketing, website development, and pay-per-click (PPC) advertising. The reviews highlight their professional and cost-effective approach, with clients noting significant improvements in lead generation and market reach. Their project management skills and timely delivery are praised, though there's a suggestion for enhanced visibility through paid business listings.

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Auto Car Dealers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clara, CA

Services provided

70% Advertising

30% Sales Outsourcing

Auto Car Dealers is an Advertising company launched in 2007. The firm provides Advertising and Sales Outsourcing.
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BizNCorp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

25% Corporate Law

25% Document Digitization & Management

25% Financial Advising & Planning +1 service

25% Tax Law

Financial Advising & Planning company BizNCorp was launched in 2018. The firm offers Financial Advising & Planning and Corporate Law, and is small.
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Odd Infotech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Corporate Photography

20% Customer Service Outsourcing

20% Graphic Design +2 services

20% Packaging Design

20% Print Design

Odd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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Scry AI

Not yet reviewed

$25,000+

Undisclosed

250 - 999

San Jose, CA

Services provided

50% AI Development

20% Enterprise App Modernization

10% BI & Big Data Consulting & SI +2 services

10% Document Digitization & Management

10% Low/No Code Development

Scry AI, a midsize artificial intelligence firm, is headquartered in San Jose, California and Gurugram, India. Their services include Artificial Intelligence and BI & big data consulting & SI.
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Virtual Assistant Talent

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Fremont, CA

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Virtual Assistant Talent, is in Fremont, California. Their services include Back Office Outsourcing.
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Rulai, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Campbell, CA

Services provided

50% AI Development

50% Customer Service Outsourcing

Small artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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Woxforce Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

50% Customer Service Outsourcing

25% Recruiting

25% Staffing

Located in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Grand IT

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Mountain View, CA

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Mobile App Development +2 services

20% Search Engine Optimization

20% Web Design

Grand IT, a SEO agency, was founded in 2019. The agency offers Search Engine Optimization and Web Design.
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Sruhad Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Fremont, CA

Services provided

20% AI Consulting

20% AI Development

20% Back Office Outsourcing +2 services

20% Blockchain

20% Product Design

Located in Fremont, California and Vadodara, India, Sruhad Technologies is a Product Design company. Their services include Product Design and Artificial Intelligence.
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Nuage Digital Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Campbell, CA

Services provided

60% Accounting

20% Back Office Outsourcing

20% UX/UI Design

Nuage Digital Inc is an Accounting company launched in 2015. Their team focuses on Accounting and UX/UI Design.
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Packet Fusion

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

100% Call Center Services

Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.

Customer Support Services for Furniture Company

5.0 Feb 16, 2023

The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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NNRoad

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

20% HR Consulting

20% HR Outsourcing

20% PEO/Employee Leasing +3 services

20% Recruiting

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

NNRoad is a Recruiting company established in 2015. The small team specializes in Recruiting and HR Consulting.
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Cambria Software

4.4 7 reviews

$25,000+

$25 - $49 / hr

50 - 249

Menlo Park, CA

Services provided

30% IT Staff Augmentation

20% Custom Software Development

10% Back Office Outsourcing +4 services

10% HR Outsourcing

10% Mobile App Development

10% Web Design

10% Web Development

Cambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.

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Reviews mention High-quality work
Cambria Software has received consistently positive feedback regarding their high-quality work. Clients have noted the team's ability to deliver exceptional results, with one stating they were 'simply fantastic' in development and support. Another client praised their 'phenomenal' grasp of complex concepts, achieving a 98% accuracy rate compared to 60% previously. Overall, clients appreciate Cambria's commitment, integrity, and the exceptional quality of their programming, often describing their interactions as a positive and collaborative experience.

Custom Software Dev for Medical Assessment Company

5.0 Aug 24, 2024

The CAMBRIA team gave us excellent advice always anticipating issues and challenges before we realised they existed. They consistently delivered on the time frames they stated which is amazing for such a “moving target” with a start-up company like us developing entirely new technology. This over time has ensured that even with staff changes the quality of engagement and our business outcomes has ALWAYS remained extremely high.
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Programming for E-learning Platform

4.5 May 20, 2021

We're happy with the quality of work they provide and I don’t have to dot I’s and cross T’s. They do a good job of understanding what previous work was done, and using the same framework to get the look and feel.
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Industry Experience

Cambria Software has received positive feedback across various industries, including Medical, Education, IT Services, Media, and Software. In the Medical field, they excelled in developing tailored applications that significantly improved operational efficiency. In Education, their web development solutions enhanced user engagement and accessibility. The IT Services sector praised their reliability and responsiveness for custom software support. Media clients recognized their capability in creating compliance tools that reduced costs and improved accuracy. Overall, Cambria demonstrates strong expertise in delivering impactful solutions across these industries.
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Medical Education IT Services Media Software Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.
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United States (6) Australia (1)
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MetaMind Digital LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

10% Advertising

10% Branding

10% Cloud Consulting & SI +9 services

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

10% Web Development

5% Custom Software Development

5% E-Commerce Development

5% IT Staff Augmentation

5% IT Strategy Consulting

MetaMind Digital LLC is an Advertising company. They specialize in Advertising and Branding and were founded in 2020.
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ARC Facilities

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Ramon, CA

Services provided

50% Digital Asset Management

50% Document Digitization & Management

ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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Remotebase

4.0 1 review

Undisclosed

Undisclosed

50 - 249

San Mateo, CA

Services provided

80% IT Staff Augmentation

20% Back Office Outsourcing

Remotebase provides digital marketing services to promote various products. Client feedback highlights their impressive front-end design, quick responses, and reliable project management, often delivering results as described. Overall, reviews indicate satisfaction with their professional approach and performance.

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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

20% Market Research

20% Marketing Strategy

20% Social Media Marketing +4 services

15% Sales Outsourcing

10% Call Center Services

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Results-oriented
Client feedback consistently highlights Brightest Minds' results-oriented approach, noting their effective lead generation strategies. One client reported an impressive 61.1% open rate for email campaigns and weekly delivery of 3-7 interested leads. Another client emphasized the team's ability to generate 5 to 10 meaningful conversations weekly, showcasing their commitment to measurable outcomes. Overall, the sentiment reflects satisfaction with Brightest Minds' ability to drive significant results and enhance conversion rates through a data-driven methodology.

Lead Generation for Enterprise Platform Company

5.0 Feb 28, 2023

The result was a significant increase in the number of leads generated, with a higher conversion rate than previously achieved. I found the most impressive and unique thing about Brightest Minds to be their focus on data-driven lead generation. They are committed to using data to drive their lead generation strategies, which helps them to identify target markets and effectively reach out to potential customers.
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Lead Generation & Appointment Setting for Financing Company

5.0 Sep 27, 2022

The team was extremely helpful and result driven, and they could find a time in late hours so we could work regardless of the time zone differences. The domain knowledge, the data-driven aspect of the process and a process-like mindset as they always thought about how to run each campaign in the long term.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Brightest Minds is frequently noted for its competitive pricing and overall value for money. Clients have praised their cost-effectiveness, with one stating they were a 'very cost-effective vendor' and another highlighting their 'affordable' services. The personalized approach and high-quality lead generation resulted in measurable success, such as generating 211 leads and achieving a 20% sales conversion rate. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost relative to the value delivered.
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United States (3) Ireland (1)

Review Rating from San Jose Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

From Los Altos, Brightest Minds offers expert lead generation and sales support, leveraging data-driven strategies and a long-term mindset. Their proactive, flexible team, including senior executives, successfully facilitates high-volume conversations and partnerships for innovative financing solutions, impressing clients with their domain knowledge and results.
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Denodo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palo Alto, CA

Services provided

30% AI Development

30% BI & Big Data Consulting & SI

30% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Denodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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San Jose Answering Service

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

San Jose, CA

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Small call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
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ALLSTARSIT

4.9 43 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

20% IT Staff Augmentation

10% Accounting

10% Back Office Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

10% Recruiting

10% Staffing

5% Customer Service Outsourcing

5% PEO/Employee Leasing

ALLSTARSIT is a staffing and BPO service provider specializing in building dedicated remote teams to enhance operational efficiency and support growth across global markets. With 100% of reviewers highlighting impressive project management, including clear communication and timely delivery, the company is renowned for its expertise in recruitment and its ability to provide end-to-end support, resulting in high employee retention rates and improved performance outcomes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ALLSTARSIT has received positive feedback for their BPO services, particularly in establishing dedicated teams in LATAM. Clients noted a 40% reduction in operational costs and a 30% improvement in performance metrics. The project management was highlighted as effective, with clear milestones and agile responses to changing priorities. One client praised their deep understanding of hiring markets, stating, 'The team knows the hiring markets very well and helped us make the final recruitment decision.' Overall sentiment is highly favorable.
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Industry Experience

ALLSTARSIT has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Advertising & Marketing, and others. Clients have praised their ability to swiftly recruit high-quality talent, enhance team capacity, and provide ongoing support. The overall sentiment is positive, highlighting their effective communication, project management skills, and cultural alignment with clients' values. Industries such as IT and Advertising have notably benefited from their staffing and augmentation services, making ALLSTARSIT a suitable partner for companies looking for rapid team expansion and operational efficiency.
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Telecommunications Information technology Design Software Advertising & marketing IT Services Gaming Education eCommerce Human Resources Financial services Other Industry Business services Automotive Agriculture

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Average Project Cost Breakdown

$200,000 to $999,999 (6) Less than $10,000 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
The overall sentiment regarding ALLSTARSIT's cost and value for money is highly positive. Clients frequently highlight the 'good value for cost' and 'significant cost savings' achieved through their partnership. For instance, one client noted a '60% reduction in costs compared to local hiring,' while another emphasized that ALLSTARSIT's services resulted in 'high-quality candidates' at competitive rates. Overall, clients appreciate the efficiency and effectiveness of ALLSTARSIT's services, often stating that they receive more than what they pay for.
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Review Rating from San Jose Clients

4.5/5.0

Quality

5.0

Schedule

4.5

Cost

4.5

Willing to Refer

5.0

Clients in San Francisco commend ALLSTARSIT for their expertise in staffing and recruitment, notably in tech and AI sectors. They value the company's quick scaling, reliable communication, and ability to deliver quality professionals for complex projects, demonstrating extensive experience in fast-paced environments.
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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Mateo, CA

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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FunnL

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Foster City, CA

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

FunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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Performant

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Livermore, CA

Services provided

80% Call Center Services

20% Accounting

Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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HHRG Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burlingame, CA

Services provided

50% Back Office Outsourcing

30% Document Digitization & Management

20% Compliance Consulting

Established in 2023, HHRG Services is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Document Digitization & Management.
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Simplr

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

San Mateo, CA

Services provided

90% Customer Service Outsourcing

10% Social Media Marketing

Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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Rush Order

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Gilroy, CA

Services provided

25% Customer Service Outsourcing

25% Fulfillment

25% Warehousing & Distribution +2 services

20% Call Center Services

5% Back Office Outsourcing

Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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itranscript360

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Menlo Park, CA

Services provided

45% Transcription

25% Translation

20% Document Digitization & Management +2 services

5% Business Consulting

5% Customer Service Outsourcing

Itranscript360 is a Transcription company. Located in Menlo Park, California, the firm was founded in 2009. Their team provides Transcription and Translation.
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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

60% CRM Consulting and SI

20% ERP Consulting and SI

10% Call Center Services +1 service

10% Other IT Consulting and SI

Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

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Reviews mention High-quality work
Five9 has received high praise for delivering quality work, particularly in project management and customer service. A client noted that Five9 completed an urgent project within a week, significantly improving efficiency and sales. Their team demonstrated exceptional diligence, with prompt responses to inquiries and proactive troubleshooting during a transition to remote work. Clients appreciate their structured problem-solving approach, although some feedback indicated that the software interface could be more streamlined.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful.
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Industry Experience

Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.
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AI bees

4.5 95 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Content Marketing

30% Sales Outsourcing

15% Call Center Services +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.

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Reviews mention Helpful
Overall feedback regarding the helpfulness of AI Bees has been overwhelmingly positive. Clients frequently commend their approachability and responsiveness, with one noting, "AI Bees are very approachable and helpful" and another stating, "The team's service, care, attention, and support have been impressive throughout the workflow." Clients appreciate timely deliverables and the proactive support of account managers, contributing to a strong sentiment of satisfaction with the service provided.

Email & Content Marketing for Financial Services Company

5.0 Sep 27, 2024

AI Bees are very approachable and helpful. It is a pleasure to work with them. They deliver on time and are open to suggestions. They understand our needs completely.
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B2B Lead Generation for Fintech Company

5.0 Jul 22, 2022

Very effective - we have weekly calls despite multiple time zones. Also, leads are captured in a CRM that AI Bees manages on our behalf. They have helped us quickly got up to speed on the nuances of the ETF industry.
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PR Support for Language School

4.5 Jul 14, 2021

Their service and helpfulness are outstanding. The advice is always very good. Even between meetings, the account managers are always available.
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Lead Generation for Salesforce Platform

5.0 Jul 12, 2021

It works perfectly; the AI BEES team is really helping and supporting. The support and the availability of the team are impressive.
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Social Media Marketing for ICT Company

4.5 Jul 8, 2021

We have a meeting every Tuesday to discuss how the different campaigns are progressing. The team was helpful in the partnership. Great account management team.
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Industry Experience

AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness

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View projects from:

United States (30) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) South Africa (2) Finland (2) France (2) India (2) Netherlands (2) Switzerland (2) Malaysia (1) Singapore (1) Spain (1) Norway (1) Nigeria (1) Austria (1) Hong Kong (1)

Review Rating from San Jose Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

San Mateo-based AI bees excels in networking and lead generation for tech industry clients, delivering smooth project management and exceptional communication. They provide AI-driven and human-assisted solutions, successfully expanding professional networks and fostering partnerships for enterprise-level organizations.
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Orderhive

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sunnyvale, CA

Services provided

100% Call Center Services

Orderhive, a phone answering service, was established in 2013. Located in Sunnyvale, California, the team provides Call Center Services.
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Red Oak Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Jose, CA

Services provided

30% Business Consulting

25% HR Outsourcing

20% Customer Service Outsourcing +2 services

13% Staffing

12% Recruiting

Red Oak Technologies is a Business Consulting company. Their midsize team is in San Jose, California and focuses on Business Consulting and HR Outsourcing. The company was founded in 1995.
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Automation Anywhere

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Jose, CA

Services provided

30% Application Testing

20% Cloud Consulting & SI

20% Robotics Process Automation +3 services

10% AI Development

10% Call Center Services

10% ERP Consulting and SI

Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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