Top Answering Service in Baltimore
37 Companies
List of the Top Baltimore Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Baltimore, MDServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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- English
- Spanish
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +15% Data Annotation ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 76 projectsSupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.
Reviews mention Customized support
Clients have expressed high satisfaction with the customized support provided by SupportYourApp, noting their responsiveness and personalized service. One client highlighted that their team’s integration of CRM solutions was seamless and that customers often feel they are interacting with real people rather than automated systems. Additionally, the centralized communication through a dedicated project manager has been praised for ensuring effective feedback and resource allocation tailored to specific client needs.-
Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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Industry Experience
SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.
Read All ReviewsSelect Industry to see insights
Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Baltimore Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.6
Willing to Refer
5.0
Based in Wilmington, Delaware, SupportYourApp offers dedicated customer support for software firms, improving CSAT scores and support processes. Reviewers highlight their professionalism, responsiveness, and ability to manage growing support demands effectively.Read All Reviews -
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +410% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
71% Answering services29% Inbound appointment schedulingTelephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
34% Call Center Services28% Back Office Outsourcing23% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Answering servicesRasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
15% Call Center Services30% Customer Service Outsourcing20% Cybersecurity +220% IT Managed Services15% Back Office OutsourcingFocus Areas
100% Answering servicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Severn, MD
Services provided
10% Call Center Services30% Social Media Marketing10% Branding +810% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
15% Call Center Services50% IT Managed Services15% Cybersecurity +210% BI & Big Data Consulting & SI10% Cloud Consulting & SIFocus Areas
70% Answering services30% Inbound appointment schedulingIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% Call Center Services70% Commercial Property ManagementFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistOFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Call Center Services15% Business Consulting10% Branding +810% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingSmall answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
79% Answering services21% Inbound appointment schedulingLaunched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +410% AI Consulting10% AI Development10% Transcription10% TranslationFocus Areas
60% Answering services40% Virtual receptionistVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
Read moreSee All Locations (1)Lanham, MD
BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 207061
+1-240-331-5301
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$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesStatcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
10% Call Center Services20% Marketing Strategy10% Branding +710% Business Consulting10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
10% Call Center Services60% Accounting20% Financial Consulting +110% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
15% Call Center Services50% Accounting20% Cybersecurity +28% Recruiting7% StaffingFocus Areas
100% Answering servicesNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Arlington, VA
2231 Crystal Drive Ste. 205
Arlington, VA 222021
828-398-5400
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
20% Call Center Services20% Direct Marketing20% Media Planning & Buying +220% Pay Per Click20% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistDirect Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Newark, DE
Services provided
20% Call Center Services20% E-Commerce Development20% Pay Per Click +220% Search Engine Optimization20% Web DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingLocated in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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$10,000+< $25 / hr50 - 249Dover, DE
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCreatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Road STE 200-C
Wilmington, DE 1980876 - 100
607-499-4289
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UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCommunications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +220% Transcription20% TranslationFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+< $25 / hr250 - 999New Castle, DE
Services provided
50% Call Center Services30% Sales Outsourcing20% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistCallingAgency, a telephone answering service, was established in 2017. They provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
20% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Wilmington, DE
802 N West St.
Wilmington, DE 198011
+1.312.492.4386
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UndisclosedUndisclosed10 - 49Harrisburg, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
Read moreSee All Locations (2)Harrisburg, PA
423 Walnut St
Harrisburg, PA 1710121 - 30
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
50% Call Center Services25% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesAnswering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
50% Call Center Services30% Back Office Outsourcing20% TranscriptionFocus Areas
30% Answering services70% Inbound appointment schedulingFL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing.
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Ability to Deliver considers three criteria:
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List of the Top Baltimore Answering Services Companies
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
56% Call Center Services67% Answering services44% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Towson, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services71% Answering services30% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
34% Call Center Services100% Answering services66% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Answering services30% Other -
$1,000+< $25 / hr10 - 49Severn, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services70% Answering services85% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services40% Answering services90% Other -
$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services70% Answering services40% Other -
$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services79% Answering services15% Other -
UndisclosedUndisclosed10 - 49Kilmarnock, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services60% Answering services80% Other -
$1,000+$25 - $49 / hr2 - 9Washington, DC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services
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