Top Answering Service in Baltimore
35 Companies
0 Leaders 15 Contenders
List of the Top Baltimore Answering Services Companies
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistAnswering Services reviews summaryVoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.
0.5 out of 5.0 rating for costReviews mention "flexible"Reviews mention "attentive"Reviews mention "accessible"
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +410% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
71% Answering services29% Inbound appointment schedulingTelephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
34% Call Center Services28% Back Office Outsourcing23% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Answering servicesRasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
15% Call Center Services30% Customer Service Outsourcing20% Cybersecurity +220% IT Managed Services15% Back Office OutsourcingFocus Areas
100% Answering servicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
15% Call Center Services50% IT Managed Services15% Cybersecurity +210% BI & Big Data Consulting & SI10% Cloud Consulting & SIFocus Areas
70% Answering services30% Inbound appointment schedulingIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% Call Center Services70% Commercial Property ManagementFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistOFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Call Center Services15% Business Consulting10% Branding +810% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingSmall answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Severn, MD
Services provided
10% Call Center Services30% Social Media Marketing10% Branding +810% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
79% Answering services21% Inbound appointment schedulingLaunched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+$150 - $199 / hr2 - 9Damascus, MD
Services provided
20% Call Center Services80% IT Managed ServicesFocus Areas
100% Answering servicesEstablished in 2005, Computer Troubleshooters is an IT managed services company. The team offers IT managed services and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesStatcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
10% Call Center Services20% Marketing Strategy10% Branding +710% Business Consulting10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +410% AI Consulting10% AI Development10% Transcription10% TranslationFocus Areas
60% Answering services40% Virtual receptionistVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
10% Call Center Services60% Accounting20% Financial Consulting +110% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
15% Call Center Services50% Accounting20% Cybersecurity +28% Recruiting7% StaffingFocus Areas
100% Answering servicesNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingAnswering Services reviews summaryGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
20% Call Center Services20% Direct Marketing20% Media Planning & Buying +220% Pay Per Click20% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistDirect Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Dover, DE
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCreatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCommunications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +220% Transcription20% TranslationFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+< $25 / hr10 - 49New Castle, DE
Services provided
50% Call Center Services30% Sales Outsourcing20% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistCallingAgency is an answering service company. The New Castle, Delaware-based firm was launched in 2021. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
20% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Harrisburg, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
50% Call Center Services25% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesAnswering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Baltimore Answering Services Companies
Contenders Breakdown
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00 Reviews0.6 Clients & Experience5.3 Market PresenceService focus
56% Call Center Services67% Answering services44% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00 Reviews0 Clients & Experience4.6 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00 Reviews1.4 Clients & Experience4 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Towson, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
70% Call Center Services71% Answering services30% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
34% Call Center Services100% Answering services66% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
70% Call Center Services30% Answering services30% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
15% Call Center Services70% Answering services85% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
10% Call Center Services40% Answering services90% Other -
$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
60% Call Center Services70% Answering services40% Other -
$1,000+< $25 / hr10 - 49Severn, MD
Ability to deliver
4/40.00 Reviews0 Clients & Experience4 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
85% Call Center Services79% Answering services15% Other -
$1,000+$150 - $199 / hr2 - 9Damascus, MD
Ability to deliver
4.9/40.00 Reviews0 Clients & Experience4.9 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+$25 - $49 / hr2 - 9Washington, DC
Ability to deliver
0/40.00 Reviews0 Clients & Experience0 Market PresenceService focus
100% Call Center Services100% Answering services