Top Answering Service in Baltimore
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UndisclosedUndisclosed250 - 999Serves Baltimore, MDServices provided
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See all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Undisclosed< $25 / hr250 - 999Serves Baltimore, MDServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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See all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
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Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+< $25 / hr50 - 249Catonsville, MD
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Zayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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$1,000+< $25 / hr50 - 249Towson, MD
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VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
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Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
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Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Columbia, MD
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Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
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Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Baltimore, MD
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OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed10 - 49Baltimore, MD
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The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
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Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
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Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+$25 - $49 / hr2 - 9Washington, DC
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Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Westminster, MD
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Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed10 - 49Lanham, MD
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VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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UndisclosedUndisclosed2 - 9Fulton, MD
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Founded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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$1,000+$200 - $300 / hr50 - 249Newark, DE
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See all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
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$10,000+Undisclosed10 - 49Tysons, VA
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Mahdlo Executive Advisors is a call center. The team is in Tysons, Virginia, and their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Bethesda, MD
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NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
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See all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed50 - 249Arlington, VA
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Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Fairfax, VA
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Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Newark, DE
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Located in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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$10,000+< $25 / hr50 - 249Dover, DE
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Creatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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UndisclosedUndisclosed2 - 9Arlington, VA
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Established in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Dover, DE
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See all 4 projectsCall Savvys is a Contact Center Services provider specializing in Customer Support Services, focusing on cold calling and client acquisition management for real estate. Overall feedback is highly positive, with 90% of reviews praising their expertise and professionalism. Clients commend their project management and timely delivery, although 10% suggest improvements in communication about tools and applications.
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$1,000+< $25 / hr50 - 249Wilmington, DE
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Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lancaster, PA
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Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
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FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
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Antietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
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SM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Harrisburg, PA
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Adept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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Answering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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TASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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Alpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Fairfax, VA
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FL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing.
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List of the Top Baltimore Answering Services Companies
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
56% Call Center Services67% Answering services44% Other -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services40% Answering services55% Other -
$1,000+< $25 / hr50 - 249Towson, MD
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5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Towson, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services71% Answering services30% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Answering services30% Other -
$1,000+< $25 / hr10 - 49Columbia, MD
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4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services70% Answering services85% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services40% Answering services90% Other -
$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services70% Answering services40% Other -
$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services79% Answering services15% Other -
$1,000+$25 - $49 / hr2 - 9Washington, DC
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Westminster, MD
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services40% Answering services90% Other
Latest Answering Services Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
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