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Top Call Center Services & Voice Services in Baltimore

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Great team
Clients consistently praise the team for their professionalism and effective communication. One client noted, 'Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine.' Another remarked on their 'fun, energetic team' that fosters collaboration. Overall, the sentiment is overwhelmingly positive, with clients highlighting the team's experience and ability to engage effectively, leading to impressive results and a strong partnership.

Lead Generation for Manufacturing Company

5.0 Apr 21, 2021

Overall, the team is great. They’re super responsive and are on top of everything.
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Appointment Setting for Brand Services Company

5.0 Oct 22, 2018

They always had our best interests in mind and became part of our team.
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Market Research & Call Services for Software Company

5.0 Jan 14, 2020

Making phone calls is really never a fun thing, but their team seems to really have fun with it. They bring a great attitude to the project and are always eager and excited about what they do.
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

1 of 1 Baltimore-based review is 5 stars

$200,000 – $999,999 avg. project cost for Call Center Services services in Baltimore

Call Center Services project highlight

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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1 of 1 Baltimore-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Baltimore

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Belkins

4.9 229 reviews

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Premier Verified

$10,000+

< $25 / hr

50 - 249

Dover, DE

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

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Review Rating from Baltimore Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Wilmington-area reviewers commend Belkins for their comprehensive approach to lead generation, including targeted outreach and CRM support. Their professionalism, timely execution, and strategic insights have consistently enhanced clients' sales efforts and operational efficiency.
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SupportYourApp

4.9 76 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

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Reviews mention Efficient
Overall sentiment regarding the efficiency of SupportYourApp is highly positive. Clients consistently highlight the company's ability to provide prompt and effective support, with comments such as 'the team is incredibly friendly and professional,' and 'every ticket is managed efficiently and thoughtfully.' Additionally, their quick integration into client systems and proactive communication were noted as impressive, contributing to a seamless workflow and high customer satisfaction.

Customer Support Services for B2B Software Development Firm

5.0 Jan 10, 2023

We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.
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Support for Video-Based Health & Wellness Monitor

5.0 Nov 15, 2021

It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.
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Customer Support Services for SaaS Company

4.5 Aug 5, 2021

Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.
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BPO Services for Marketing Platform

5.0 May 5, 2021

We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!
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Presales & Customer Support for AI Language Platform

5.0 Apr 15, 2020

Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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Industry Experience

SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Knowledgeable
Clients have consistently praised Business & Services Solutions for their knowledgeable support, particularly highlighting their 'game-savvy' agents who understand player psychology. One CEO noted that their team successfully managed a significant surge in support volume while maintaining quality, and players appreciated the personalized strategies offered by agents. The company's commitment to understanding the gaming experience was evident, with leadership actively participating in game tests, reinforcing their expertise and dedication to client success.

Call Center Services for Game Development Company

5.0 Jun 21, 2025

Player satisfaction scores improved noticeably, with many players specifically praising the knowledgeable, game-savvy support they received. The tournament support desk reduced competitive event-related issues significantly.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

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Reviews mention Great team
Clients consistently commend RemSource for their exceptional team, highlighting their professionalism and effective communication. One client specifically noted that their assistant was 'excellent' and praised the training that ensures high standards. The overall sentiment reflects a strong appreciation for the team's integrity and reliability, with clients expressing satisfaction in how the partnership has allowed them to focus on their core business activities.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

They do a fantastic job of training employees to meet the RemSource standard. The entire company is full of kind, good people, full of integrity.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
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Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

10% Call Center Services

40% IT Managed Services

20% Custom Software Development +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

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Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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Review Rating from Baltimore Clients

4.0/5.0

Quality

3.5

Schedule

3.5

Cost

3.5

Willing to Refer

4.0

In Annapolis, clients highlight Remote IT Solutions’ proficiency in managing IT infrastructure, with a focus on quick issue resolution and effective remote communication. Their dependable support and technical expertise make them a trusted partner for complex IT needs.
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Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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Featured

What are Featured Providers?

Belkins

4.9 229 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

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Review Rating from Baltimore Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Wilmington-area reviewers commend Belkins for their comprehensive approach to lead generation, including targeted outreach and CRM support. Their professionalism, timely execution, and strategic insights have consistently enhanced clients' sales efforts and operational efficiency.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Unique expertise
Clients consistently commend A-SALES AB for their unique expertise and hands-on approach. One client noted their strategy was a 'game-changer,' significantly increasing engagement and client acquisition. Another highlighted their exceptional speed and marketing expertise, which led to signing over 15 high-value clients. Overall, the sentiment reflects a strong appreciation for A-SALES AB's ability to deliver tailored, effective solutions that align with client goals.

Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
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Outbound Marketing & CRM Consultation for Digital Mktg Firm

5.0 Oct 4, 2023

Their speed and expertise in the marketing industry are commendable.
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Email & Demand Generation Marketing for IT Services Company

5.0 Dec 11, 2024

Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.
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19 of 20 reviews are 5 stars

12 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

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Reviews mention Exceeds expectations
Assistring LLC consistently exceeds client expectations, as evidenced by their partnerships with companies like WHSmith and Krispy Kreme, where they significantly improved customer satisfaction through efficient service delivery and innovative solutions. Clients praised their commitment to quality, effective communication, and ability to adapt to specific business needs. Notably, WHSmith reported a substantial reduction in customer complaints and an increase in sales, while Krispy Kreme noted enhanced customer experience and operational efficiency, highlighting Assistring LLC's exceptional capabilities.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Shah Faisal Town, Pakistan

B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230
201 - 250

+923400255599

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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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Observation Baltimore

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

35% Call Center Services

50% Market Research

15% Business Consulting

Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
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VirtuAssistPlus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Towson, MD

Services provided

15% Call Center Services

20% Accounting

15% Back Office Outsourcing +5 services

10% Content Moderation Services

10% Customer Service Outsourcing

10% Digital Asset Management

10% Environmental Consulting

10% Sales Outsourcing

VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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A Personal Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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Caring One

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Towson, MD

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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Car's Cash For Junk Clunkers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

25% Call Center Services

40% Waste Management

35% Business Consulting

Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Severn, MD

Services provided

10% Call Center Services

30% Social Media Marketing

10% Branding +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

35% IT Staff Augmentation

15% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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Rasani-media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

34% Call Center Services

28% Back Office Outsourcing

23% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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Salaria Sales

5.0 5 reviews

$25,000+

< $25 / hr

50 - 249

Washington, DC

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +4 services

15% Market Research

10% Business Consulting

10% Sales Outsourcing

5% Social Media Marketing

Salaria Sales is a company specializing in Contact Center Services, particularly in Customer Support Services and Outbound Call Center. Reviews highlight their strategic approach, professionalism, and impressive results, with a 70%+ meeting completion rate. Clients appreciate their efficiency, responsiveness, and ability to engage key decision-makers, with no negative feedback reported.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outreach for Marketing Agency
5.0 — Salaria Sales provides sales outreach services for a marketing agency. The team contacts qualified leads through email, phone, and LinkedIn based on the criteria provided by the client. Read more
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Industry Experience

Salaria Sales has demonstrated expertise across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Construction, and Energy & Natural Resources. Clients consistently commend their effectiveness in generating qualified leads and booking meetings with decision-makers. The overall sentiment is highly positive, highlighting their value for cost, professionalism, and commitment to delivering tangible results. Companies in need of robust sales outreach and lead generation would benefit from partnering with Salaria Sales.
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Select Industry to see insights

Advertising & marketing Information technology Manufacturing Construction Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales' competitive pricing and exceptional value for money. For instance, one client noted that Salaria offered 'good value for cost' and delivered 'solid results' without any misleading data. Another client emphasized that their pricing 'fit our budget' while still yielding impressive outcomes, such as millions added to their pipeline. Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of Salaria's services, making it a preferred choice for various organizations.
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United States (4) Canada (1)

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Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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Pzmeer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Takoma Park, MD

Services provided

55% Sales Outsourcing

15% Market Research

10% CRM Consulting and SI +2 services

10% Content Marketing

10% Email Marketing

Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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Salaria Sales Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

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Reviews mention Exceptional performance
Salaria Sales Solutions received exceptional feedback for their lead generation services, with clients praising their attention to detail, advanced tools, and excellent communication. One client highlighted their unique ability to navigate complex prospecting strategies, establishing a valuable partnership that others could not achieve. The overall sentiment reflects high satisfaction, with one client stating, 'they are exceptional and I would highly recommend Salaria.'

Lead Generation for Solar Contracting Firm

5.0 May 29, 2024

The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Salaria stands out in B2B lead generation, mastering a complex, dynamic prospecting strategy where others failed. Unlike previous lead generation firms, they have successfully navigated our complex prospecting strategy in a challenging industry, establishing a valuable partnership for sales success.
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Industry Experience

Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.
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Select Industry to see insights

Energy & natural resources Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
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BrightKey

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Annapolis Junction, MD

Services provided

100% Call Center Services

BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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OFFICENSE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

30% Call Center Services

70% Commercial Property Management

OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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SalesByTomorrow

5.0 3 reviews

$1,000+

$200 - $300 / hr

Freelancer

Washington, DC

Services provided

65% Sales Outsourcing

25% Corporate Training & Coaching

10% Business Consulting

SalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.

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Reviews mention Experienced
The sentiment regarding SalesByTomorrow's experience is overwhelmingly positive. Clients highlight their in-depth knowledge and tailored training programs as key strengths, noting significant improvements in sales processes and measurable outcomes such as increased revenue and higher conversion rates. One client specifically praised the comprehensive needs assessment and ongoing support, stating that the training was a 'game-changer.' Overall, there are no noted areas for improvement, emphasizing their effectiveness and expertise.

Sales Training & Consulting for E-Commerce Business

5.0 Oct 6, 2023

I'm impressed with their in-depth knowledge and experience in B2B sales + the ability to jump in & improve any sales process.
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Industry Experience

SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.
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Select Industry to see insights

Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.
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Canada (1) Germany (1)
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Atlas Business Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arbutus, MD

Services provided

20% Accounting

20% Corporate Training & Coaching

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Event Marketing

10% HR Consulting

Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
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Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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Bay Business Group

4.5 3 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

10% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Bay Business Group is a company specializing in back-office and support services, including Contact Center and Customer Support Services. The feedback highlights their effectiveness in understanding client needs and delivering quick, quality work, saving clients approximately $18,000 monthly. With 100% positive reviews, clients highly recommend Bay Business Group for their exceptional service and performance.

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Reviews mention Innovative
Clients consistently highlight Bay Business Group's innovative approach, noting their strengths in inversion and innovation, which enhance logistics and operational efficiency. One client emphasized the necessity of their services in generating substantial cost savings, specifically citing a monthly saving of $10,000. Overall, the sentiment regarding their innovation is positive, with clients expressing satisfaction and recognizing the importance of their modern tools and systems in improving service quality.

Payment Processing for IT Company

5.0 Dec 24, 2017

Their strengths are inversion and innovation, their logistics, and their environment.
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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Services Company Payment Processing
4.0 — Read more
Read 1 Review

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Industry Experience

Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.
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Select Industry to see insights

Media Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
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American Small Business Alliance, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

15% Call Center Services

30% Customer Service Outsourcing

20% Cybersecurity +2 services

20% IT Managed Services

15% Back Office Outsourcing

Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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Iron Flame Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

15% Call Center Services

50% IT Managed Services

15% Cybersecurity +2 services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Serigor Inc

Not yet reviewed

$25,000+

$150 - $199 / hr

50 - 249

Baltimore, MD

Services provided

10% Call Center Services

30% Custom Software Development

30% IT Managed Services +1 service

30% IT Staff Augmentation

Serigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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Booth Management Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

60% Accounting

30% Business Consulting

Booth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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The Nolan Group, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

15% Business Consulting

10% Branding +8 services

10% Corporate Training & Coaching

10% Document Digitization & Management

10% Event Management

10% Event Marketing

10% HR Consulting

5% Marketing Strategy

5% Video Production

5% Web Design

The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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Digi Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Digi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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Showcase IDX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cockeysville, MD

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Showcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
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Cockeysville, MD

11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 21031
1

+1.800.478.0181

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Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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Tech Support Done Right

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Finksburg, MD

Services provided

20% Call Center Services

25% IT Managed Services

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% Business Consulting

Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Amber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Reviews mention Understands their clients' needs
Clients consistently highlight Red2Black Group's strong understanding of their needs. One client noted their expertise in sales processes and CRM integration, stating that Red2Black was efficient and adept at managing expectations. They were praised for their responsiveness and ability to design a sales infrastructure tailored to the client's objectives. Overall, feedback reflects a high level of satisfaction with Red2Black's capability to align their services with client requirements.

Sales Infrastructure & CRM Integration for SaaS Company

5.0 May 25, 2022

Red2Black was very efficient; within a couple of months, they were able to map out what we needed. Their process was very practical, and they were on top of identifying and managing the design of the entire sales infrastructure. The team was very much on top of what we needed and was good at managing expectations. Red2Black was very good at understanding what our organization needed. They were experts in sales processes and enablement, and that expertise, combined with their knowledge of CRM, was really what we needed.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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Review Rating from Baltimore Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Virginia-based clients praise Red2Black Group for their expertise in sales training, process documentation, and analytics, delivering measurable results like a 50%+ increase in sales presentations. They excel in working closely with executives and sales teams, providing efficient, tailored solutions for government contracting and tech companies.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Washington, DC

Services provided

10% Call Center Services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Washington, DC

1775 Eye Street, Suite 1150
Washington, DC 20006
10 - 15

202 996 8100

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Statcall

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Washington, DC

Services provided

100% Call Center Services

Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Call Center Services

20% Branding

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Polymath Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Baltimore, MD

Services provided

20% Branding

20% Conversion Optimization

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Polymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

10% Call Center Services

35% AI Consulting

35% AI Development +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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