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Top Call Center Services & Voice Services in Baltimore

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Well-organized projects
Clients have consistently praised SalesRoads for their well-organized project management, noting their structured approach to lead generation. One CEO highlighted their 'amazingly organized process' which facilitated effective communication and support, stating that SalesRoads acted as an extension of their own team. The depth of resources and tools available to the company further contributed to a successful partnership, with clients expressing high satisfaction and no areas for improvement.

Call Center Services for Managed Service Provider

5.0 Oct 19, 2023

SalesRoads has an amazingly organized process to be able to help you with your lead generation. Even if you don’t understand this market and don’t have a sales operations team you can tap into their team as if it is your own to help you generate the leads you need and help guide you through the full process to help you build your pipeline. Their team truly cares about your success and making sure you get what you need out of the relationship.
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Appointment Setting and Inside Sales Program for PPO

5.0 Apr 9, 2018

I worked extensively with their project manager who took care of everything. A responsive collaborator, she asked appropriate questions when necessary and made changes quickly. If we found a new lead or if they had an idea, we knew we could call or email them, and they would deliver results. We appreciated their robust outbound prospecting campaign. They had an organized database as well as strategic research techniques that helped identify leads.
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Appointment Setting for Consulting Firm

4.5 May 31, 2019

We usually use email and phone to stay in touch and it's been a very smooth process. They're very thorough, organized, and capable.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of SalesRoads reflect a positive sentiment, highlighting their effective sales development services. Clients, such as the co-CEO of Grw, commend the team for booking around four qualified meetings weekly and their responsiveness. While they appreciate the timely delivery of services, there is a desire for SalesRoads to take a more assertive role as industry experts. Overall, the feedback indicates strong performance and client satisfaction.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Lexington, KY

110 W Vine St, 5th Floor Ste 17
Lexington, KY 40507
1001 - 2000

1 (949) 273-2824

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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Belkins

4.9 228 reviews

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Premier Verified

$10,000+

< $25 / hr

50 - 249

Lombard, IL

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

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Reviews mention Reliable
The feedback regarding Belkins reflects a strong sentiment of reliability. Clients noted their initial skepticism due to past experiences but were impressed by Belkins' professionalism and efficiency. One client highlighted the team's ability to inspire confidence and maintain effective communication, leading to a successful partnership that resulted in 45 booked appointments. Overall, clients expressed satisfaction with the collaboration and the desire to continue working with Belkins, indicating their dependable nature.

Digital Marketing for Data Generation Company

5.0 May 4, 2023

When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs.
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Lead Identification & Conversion for University

5.0 Apr 6, 2021

Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.
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3 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation, achieving notable results such as 137 booked demos and 78 relevant appointments, exceeding initial expectations. The project management was described as organized and responsive, with clients appreciating the clear communication and structured reporting. Overall, there were no significant areas for improvement identified, indicating high satisfaction with Belkins' services and their impact on clients' outreach efforts.
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Industry Experience

Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (106) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.
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SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.

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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.
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Wilmington, DE

221 West 10th Street
Wilmington, DE 19801
301 - 400

18889593556

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Featured

What are Featured Providers?
HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

See all 10 projects
7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Well-organized projects
Clients have praised Business & Services Solutions for their well-organized project management, noting timely delivery and adaptability to evolving needs. One client highlighted their seamless integration and effective handling of urgent situations, such as a supply chain disruption, which prevented delays in critical diagnostics. Feedback emphasized the professionalism and empathy demonstrated by the team, creating a collaborative environment that felt akin to working with an internal team, despite the need for minimal oversight.

Custom Software Development for AI Solutions Company

5.0 Jun 20, 2025

BSS established new standards for operational reliability through their "Precision Ops" methodology. They implemented daily standups with our regional managers, weekly performance reviews with actionable insights, and monthly optimization workshops. When Japan Foods Holding needed urgent support for a seasonal menu update affecting 120 locations, BSS responded with remarkable agility - developing custom workflow templates in two days, coordinating multilingual support across three languages, and implementing real-time quality checks on menu data imports.
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Call Center Solutions for Nuclear Medicine Company

5.0 Jun 22, 2025

Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged. Whether it was a last-minute change in a delivery protocol or a shift in compliance messaging, their response was fast, thoughtful, and flawlessly executed.
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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, Business & Services Solutions has received overwhelmingly positive feedback from clients across various industries. Clients praised their ability to seamlessly integrate into existing operations, exemplified by a CEO's mention of their team's cultural assimilation and proactive support during critical incidents. Specific instances highlighted include swift adaptation to new protocols and the development of tailored communication strategies. Overall, clients expressed satisfaction with the company's professionalism, responsiveness, and commitment to understanding their unique needs.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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Wilmington, DE

2810 North Church Street
Wilmington, DE 19802
6 - 9

1-302-409-0736

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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

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Reviews mention High-quality work
Clients consistently commend RemSource for delivering high-quality work, highlighting their professionalism and reliability. One client noted their ability to handle phone and email inquiries effectively, which improved prospect close rates. Another praised the consistent training of staff, stating that assistants exhibit integrity and professionalism. Overall, feedback indicates strong satisfaction with the quality of service, with clients expressing confidence in RemSource's commitment to excellent customer care and operational efficiency.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Virtual Assistant for Telecommunications Company

5.0 Aug 12, 2017

Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
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Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing Telecommunications

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Baltimore, MD

2835 Smith Avenue, Suite 203,
Baltimore, MD 21209
6 - 9

410.504.6720

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Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

10% Call Center Services

40% IT Managed Services

20% Custom Software Development +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

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Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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Baltimore, MD

841 East Fort Avenue
Baltimore, MD 21230
6 - 9

877-445-1988

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Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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Millersville, MD

408 Headquarters Dr Suite 5F
Millersville, MD 21108
10 - 15

443-688-6306

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Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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Glen Burnie, MD

14 Welham Ave NW
Glen Burnie, MD 21061
2 - 5

800.638.2000

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Featured

What are Featured Providers?
Belkins

4.9 228 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

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Reviews mention Reliable
The feedback regarding Belkins reflects a strong sentiment of reliability. Clients noted their initial skepticism due to past experiences but were impressed by Belkins' professionalism and efficiency. One client highlighted the team's ability to inspire confidence and maintain effective communication, leading to a successful partnership that resulted in 45 booked appointments. Overall, clients expressed satisfaction with the collaboration and the desire to continue working with Belkins, indicating their dependable nature.

Digital Marketing for Data Generation Company

5.0 May 4, 2023

When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs.
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Lead Identification & Conversion for University

5.0 Apr 6, 2021

Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.
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3 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation, achieving notable results such as 137 booked demos and 78 relevant appointments, exceeding initial expectations. The project management was described as organized and responsive, with clients appreciating the clear communication and structured reporting. Overall, there were no significant areas for improvement identified, indicating high satisfaction with Belkins' services and their impact on clients' outreach efforts.
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Industry Experience

Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (106) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

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Reviews mention Transparent
Clients consistently praised A-SALES AB for their transparent communication and project management. One client noted, 'everything was handled smoothly and efficiently, making our cooperation quite pleasing.' Another emphasized the 'clear timelines and expectations' set by A-SALES AB, which contributed to a structured workflow. Overall, the sentiment regarding transparency was highly positive, highlighting the company's commitment to keeping clients informed throughout the project.

Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing. Also, their clear and transparent communication made working with them very smooth and successful.
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Lead Generation Services for Software Company

5.0 Nov 22, 2025

Their project management was structured and reliable. They set clear timelines and expectations early on, then kept everything moving with regular check-ins and transparent updates on activity and results.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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Sheridan, WY

30N South Gould Street
Sheridan, WY 82801
31 - 40

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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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Baltimore, MD

4112 Rondo Court
Baltimore, MD 21225
2 - 5

+1 4043820137

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HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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Baltimore, MD

300 E. Lombard St. Suite 840
Baltimore, MD 21202
6 - 9

410.814.7500

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Observation Baltimore

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

35% Call Center Services

50% Market Research

15% Business Consulting

Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
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Baltimore, MD

1215 East Fort Avenue, Suite 200
Baltimore, MD 21230
6 - 9

4103320400

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VirtuAssistPlus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Towson, MD

Services provided

15% Call Center Services

20% Accounting

15% Back Office Outsourcing +5 services

10% Content Moderation Services

10% Customer Service Outsourcing

10% Digital Asset Management

10% Environmental Consulting

10% Sales Outsourcing

VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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Towson, MD

903 breezewick Road Towson
Towson, MD 21286
10 - 15

+1 (443)560 0468

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A Personal Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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Baltimore, MD

1005 North Point Blvd, Suite 709
Baltimore, MD 21224
2 - 5

800.477.9103

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Caring One

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Towson, MD

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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Towson, MD

8600 LaSalle Road The Oxford Building, Suite 602
Towson, MD 21286
2 - 5

888.647.7544

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Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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Severna Park, MD

485 Richie Highway, Suite 201,
Severna Park, MD 21146
16 - 20

+1 410.544.7878

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Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Columbia, MD

Services provided

10% Call Center Services

30% Social Media Marketing

10% Branding +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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Severn, MD

118 Lillian Avenue
Severn, MD 21144
1

+12402071073

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nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

35% IT Staff Augmentation

15% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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Columbia, MD

9256 Bendix Road, Suite 208
Columbia, MD 21045
201 - 250

877-683-2448

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Rasani-media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

34% Call Center Services

28% Back Office Outsourcing

23% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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Baltimore, MD

22 Light St. 5th Floor
Baltimore, MD 21202
6 - 9

443.447.5564

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Salaria Sales

5.0 5 reviews

$25,000+

< $25 / hr

50 - 249

Washington, DC

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +4 services

15% Market Research

10% Business Consulting

10% Sales Outsourcing

5% Social Media Marketing

Salaria Sales is a company specializing in Contact Center Services, particularly in Customer Support Services and Outbound Call Center. Reviews highlight their strategic approach, professionalism, and impressive results, with a 70%+ meeting completion rate. Clients appreciate their efficiency, responsiveness, and ability to engage key decision-makers, with no negative feedback reported.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outreach for Marketing Agency
5.0 — Salaria Sales provides sales outreach services for a marketing agency. The team contacts qualified leads through email, phone, and LinkedIn based on the criteria provided by the client. Read more
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Industry Experience

Salaria Sales has demonstrated expertise across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Construction, and Energy & Natural Resources. Clients consistently commend their effectiveness in generating qualified leads and booking meetings with decision-makers. The overall sentiment is highly positive, highlighting their value for cost, professionalism, and commitment to delivering tangible results. Companies in need of robust sales outreach and lead generation would benefit from partnering with Salaria Sales.
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Select Industry to see insights

Advertising & marketing Information technology Manufacturing Construction Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales' competitive pricing and exceptional value for money. For instance, one client noted that Salaria offered 'good value for cost' and delivered 'solid results' without any misleading data. Another client emphasized that their pricing 'fit our budget' while still yielding impressive outcomes, such as millions added to their pipeline. Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of Salaria's services, making it a preferred choice for various organizations.
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Washington, DC

2000 Pennsylvania Ave NW, Suite 342
Washington, DC 20006
50 - 75

9065950076

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Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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Ellicott City, MD

4725 Dorsey Hall Drive
Ellicott City, MD 21042
10 - 15

+1.888.724.7463

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Pzmeer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Takoma Park, MD

Services provided

55% Sales Outsourcing

15% Market Research

10% CRM Consulting and SI +2 services

10% Content Marketing

10% Email Marketing

Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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Takoma Park, MD

7710 Maple Avenue
Takoma Park, MD 20912
21 - 30

678 609-8076

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Salaria Sales Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

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Reviews mention High-quality work
Clients commend Salaria Sales Solutions for delivering high-quality work, particularly in their effective outreach strategies and impressive conversion rates. One client highlighted the company's ability to schedule 2-3 qualified meetings per week, noting that their outreach exceeded any other outsourced business development group they had encountered. Additionally, the detailed dashboards and timely deliveries further reinforced the positive sentiment towards the quality of service provided.

Digital Strategy for SaaS Company

5.0 Jan 17, 2024

The company used a technology stack that enabled them to do effective and targeted outreach at scale...their outreach volumes exceeded any outsourced business development group I've worked with, but the power was not just in the scale, but also in the effective campaigns they ran. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.
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Industry Experience

Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.
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Energy & natural resources Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
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Arlington, VA

2200 Wilson Blvd Ste 102 #292,
Arlington, VA 22201
31 - 40

1-877-725-2742

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BrightKey

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Annapolis Junction, MD

Services provided

100% Call Center Services

BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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Annapolis Junction, MD

9050 Junction Drive,
Annapolis Junction, MD 20701
76 - 100

301.604.3305

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OFFICENSE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

30% Call Center Services

70% Commercial Property Management

OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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Baltimore, MD

300 East Lombard Street, Suite 840
Baltimore, MD 21202
2 - 5

+1.410.814.7500

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SalesByTomorrow

5.0 3 reviews

$1,000+

$200 - $300 / hr

Freelancer

Washington, DC

Services provided

65% Sales Outsourcing

25% Corporate Training & Coaching

10% Business Consulting

SalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.

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Reviews mention Communicative
Clients consistently praised SalesByTomorrow for their exceptional communication skills, highlighting their responsiveness and timely delivery. One client noted, 'His communication skills were on point,' and expressed appreciation for the speed and value provided. The overall sentiment reflects a strong emphasis on effective communication, which has contributed to successful outcomes in client projects.

Sales Consulting Services for Advertising & Marketing Co

5.0 Oct 6, 2023

Yes. His communication skills were on point. SalesByTomorrow delivered at an amazing speed and value. What was your primary form of communication with SalesByTomorrow? Virtual Meeting, Email or Messaging App.
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Industry Experience

SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.
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Select Industry to see insights

Advertising & marketing

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Canada (1) Germany (1)

Washington, DC

712 H Street Northeast
Washington, DC 20002
1

8014509291

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Atlas Business Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arbutus, MD

Services provided

20% Accounting

20% Corporate Training & Coaching

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Event Marketing

10% HR Consulting

Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
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Arbutus, MD

1587 Sulphur Spring Rd Unit 114
Arbutus, MD 21227
2 - 5

(443) 335-6139

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Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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Eldersburg, MD

1912 Liberty Road Building 2 Suite F
Eldersburg, MD 21784
6 - 9

301.421.1111

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Bay Business Group

4.5 3 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

10% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Bay Business Group is a company specializing in back-office and support services, including Contact Center and Customer Support Services. The feedback highlights their effectiveness in understanding client needs and delivering quick, quality work, saving clients approximately $18,000 monthly. With 100% positive reviews, clients highly recommend Bay Business Group for their exceptional service and performance.

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Reviews mention Professional
Clients consistently commend Bay Business Group for their professionalism, particularly in understanding client needs and delivering quality work promptly. One client noted significant savings of approximately $18,000 per month and described their experience as 'great,' recommending the firm to others. There were no noted areas for improvement, highlighting a strong overall sentiment regarding the professionalism and effectiveness of the services provided.

Business Services Company Payment Processing

4.0 Aug 11, 2017

Using this group is great and has helped the company out tremendously. I recommend them to my friends. Knowing our needs is one of their strengths.
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Industry Experience

Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.
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Select Industry to see insights

Media Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
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Falls Church, VA

105 East Annandale Road – Suite 215,
Falls Church, VA 22046
21 - 30

7035330888

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American Small Business Alliance, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

15% Call Center Services

30% Customer Service Outsourcing

20% Cybersecurity +2 services

20% IT Managed Services

15% Back Office Outsourcing

Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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Ellicott City, MD

6021 University Blvd, Suite 160
Ellicott City, MD 21043
16 - 20

443.325.5020

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Iron Flame Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

15% Call Center Services

50% IT Managed Services

15% Cybersecurity +2 services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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Baltimore, MD

111 South Calvert St Ste 1802
Baltimore, MD 21202
2 - 5

+1.443.808.1049

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Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Gaithersburg, MD

PO Box 5133
Gaithersburg, MD 20882
2 - 5

800.276.5140

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Serigor Inc

Not yet reviewed

$25,000+

$150 - $199 / hr

50 - 249

Baltimore, MD

Services provided

10% Call Center Services

30% Custom Software Development

30% IT Managed Services +1 service

30% IT Staff Augmentation

Serigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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Baltimore, MD

400 East Pratt Street,Suite # 800
Baltimore, MD 21202
21 - 30

443.482.6120

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Booth Management Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

60% Accounting

30% Business Consulting

Booth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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Columbia, MD

7230 Lee Deforest Dr. Suite 202
Columbia, MD 21046
50 - 75

410-309-4929

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Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Greenbelt, MD

7713 Belle Point Drive
Greenbelt, MD 20770
2 - 5

866.486.4650

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The Nolan Group, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

15% Business Consulting

10% Branding +8 services

10% Corporate Training & Coaching

10% Document Digitization & Management

10% Event Management

10% Event Marketing

10% HR Consulting

5% Marketing Strategy

5% Video Production

5% Web Design

The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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Baltimore, MD

801 N. Howard Street
Baltimore, MD 21201
10 - 15

410-637-3544

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Digi Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Digi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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Baltimore, MD

100 International Drive 23rd FloorLegg Mason Tower
Baltimore, MD 21202
2 - 5

+1 800-257-9313

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Showcase IDX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cockeysville, MD

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Showcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
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Cockeysville, MD

11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 21031
1

+1.800.478.0181

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Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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Greenbelt, MD

9111 Edmonston Rd Suite 302
Greenbelt, MD 20770
6 - 9

(301) 352-7875

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Tech Support Done Right

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Finksburg, MD

Services provided

20% Call Center Services

25% IT Managed Services

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% Business Consulting

Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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Finksburg, MD

2030 Old Westminster Pike
Finksburg, MD 21048
1

443-232-1139

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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Germantown, MD

12410 Milestone Center Drive
Germantown, MD 20876
10 - 15

240-358-3578

Germantown, MD

12410 Milestone Center Drive
Germantown, MD 20876
10 - 15

240-358-3578

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

Fairfax Station, VA

8306 Periwinkle Place
Fairfax Station, VA 22039
2 - 5

2022948661

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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Washington, DC

Services provided

10% Call Center Services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Washington, DC

1775 Eye Street, Suite 1150
Washington, DC 20006
10 - 15

202 996 8100

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Statcall

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Washington, DC

Services provided

100% Call Center Services

Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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Washington, DC

2055 L St NW
Washington, DC 20036
1

+1.800.411 6751

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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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Fairfax, VA

Zaphyre LLC: 4000 Legato Road, Suite 1100, Fairfax, VA 22033
Fairfax, VA 22033
151 - 200

+1 (202) 900-3794

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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Call Center Services

20% Branding

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Alexandria, VA

3000 Potomac Avenue
Alexandria, VA 22305
6 - 9

(703)-303-3336

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Polymath Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Baltimore, MD

Services provided

20% Branding

20% Conversion Optimization

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Polymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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Baltimore, MD

3014 Evergreen Ave.
Baltimore, MD 21214
1

443.552.0770

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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

10% Call Center Services

35% AI Consulting

35% AI Development +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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McLean, VA

932 Dead Run Drive
McLean, VA 22101
10 - 15

703-869-9463

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VECRA, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lanham, MD

Services provided

20% Call Center Services

20% Recruiting

20% Staffing +4 services

10% AI Consulting

10% AI Development

10% Transcription

10% Translation

VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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Lanham, MD

BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 20706
1

+1-240-331-5301

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Formicidae

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

20% Call Center Services

10% Back Office Outsourcing

10% Branding +6 services

10% CRM Consulting and SI

10% Content Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Formicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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Bethesda, MD

6710A Rockledge Dr Suite 400
Bethesda, MD 20817
16 - 20

301.661.5936

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3Links Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

20% Call Center Services

20% Application Management & Support

20% IT Managed Services +4 services

10% Corporate Photography

10% Video Production

10% Web Design

10% Web Development

3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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Silver Spring, MD

8701 Georgia Ave,
Silver Spring, MD 20910
6 - 9

+1.301.588.8291

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Cool & Associates LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westminster, MD

Services provided

10% Call Center Services

20% Marketing Strategy

10% Branding +7 services

10% Business Consulting

10% Corporate Training & Coaching

10% Event Marketing

10% Media Planning & Buying

10% Translation

7% Recruiting

3% Staffing

Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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Westminster, MD

909 Baltimore Blvd #147
Westminster, MD 21157
16 - 20

(443) 963-9430

See All Locations (1)

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