Home Call Centers United States Maryland

Top Call Center Services & Voice Services in Maryland

Ratings Updated: August 24, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Maryland

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

See all 4 projects
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
Read All Reviews

Was this helpful?

View projects from:

Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

Was this helpful?
View Profile Visit Website
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Was this helpful?

View Profile Visit Website

Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

See all 47 projects

0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
Read 1 Recent Review

Was this helpful?

Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All Reviews

Select Industry to see insights

Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

Was this helpful?

View Profile Visit Website

Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (7) Australia (1)

Was this helpful?

View Profile Visit Website
RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

See all 3 projects
Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency, noting their ability to deliver quality work swiftly and productively. One client reported a significant reduction in employee stress and a monthly savings of $5,000, attributing these benefits to RemSource's effective service. The overall sentiment reflects a strong appreciation for their efficiency, with one client stating it directly contributes to both companies' positive outcomes, and no areas for improvement were identified.

Virtual Assistant for Telecommunications Company

5.0 Aug 12, 2017

Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Ongoing Administrative Support for Creative Web Agency
5.0 — RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using Read more
Read 3 Reviews

Was this helpful?

Industry Experience

RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
Read All Reviews

Select Industry to see insights

Automotive Telecommunications Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.
Read All Reviews

Was this helpful?
View Profile
Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

10% Call Center Services

40% IT Managed Services

20% Custom Software Development +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

See all 1 projects

Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
Read All Reviews

Was this helpful?

View Profile
Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

See all 10 projects
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
Read 1 Review

Was this helpful?

Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
Read All Reviews

Select Industry to see insights

Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
Read All Reviews

Was this helpful?
View Profile Visit Website
Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Maryland

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

See all 16 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.
Read 1 Recent Review

Was this helpful?

Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All Reviews

Select Industry to see insights

Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

Was this helpful?

More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) England (5) Poland (1)

Was this helpful?

View Profile Visit Website
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Maryland

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

See all 83 projects
Reviews mention Dedicated
Clients have expressed a high level of satisfaction with A-SALES AB's dedication, highlighting their 'hunger and dedication' as particularly impressive. Although there were challenges during onboarding, overall feedback indicates that the team was committed to meeting client needs and effectively generating pipeline in new markets. This dedication contributed to measurable outcomes such as successfully booked meetings, reinforcing the positive sentiment surrounding their commitment to client success.

Lead Generation for ERP System Consultancy

5.0 Mar 13, 2025

What did you find most impressive or unique about this company? Hunger and dedication.
Read Full Review

Read All Reviews

Was this helpful?

17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
Read 18 Recent Reviews

Was this helpful?

22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
Read 23 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
Read All Reviews

Was this helpful?
View Profile Visit Website
Pzmeer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Takoma Park, MD

Services provided

55% Sales Outsourcing

15% Market Research

10% CRM Consulting and SI +2 services

10% Content Marketing

10% Email Marketing

Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
Zayup LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Catonsville, MD

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Zayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
Read more

View Profile
Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
Featured

What are Featured Providers?
Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Maryland

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

See all 54 projects
Reviews mention Transparent
Clients consistently highlight Appointment Setter Online's transparency in communication and project management. One client noted their 'consistent' delivery of weekly reports and timely updates, which fostered trust and efficiency. Another emphasized the company's commitment to aligning with their mission and ensuring respect in donor interactions, showcasing a personalized approach. Overall, feedback reflects a positive sentiment regarding transparency, with clients appreciating the clarity and openness maintained throughout their engagements.

Appointment Setting & Sales Outsourcing for Publishing Co

5.0 Jul 4, 2025

Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.
Read Full Review

Call Center Services for Nonprofit Organization

5.0 Nov 29, 2025

Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
Read All Reviews

Select Industry to see insights

Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

Was this helpful?
View Profile Visit Website
Airport Sedan, Shuttle and Limo Service

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Glen Burnie, MD

Services provided

50% Sales Outsourcing

25% Branding

20% Other Marketing +1 service

5% Business Consulting

Small Sales Outsourcing company Airport Sedan, Shuttle and Limo Service, is located in Glen Burnie, Maryland. Their services include Sales Outsourcing and Branding.
Read more

View Profile
HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
Read more

View Profile
Observation Baltimore

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

35% Call Center Services

50% Market Research

15% Business Consulting

Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
Read more

View Profile
BrightKey

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Annapolis Junction, MD

Services provided

100% Call Center Services

BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
Read more

View Profile
A Personal Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
Read more

View Profile
Caring One

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Towson, MD

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Germantown, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
Read more

View Profile
City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Severna Park, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
Read more

View Profile
Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bowie, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
Read more

View Profile
Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Essex, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Liberty Locksmith Store is a Business Consulting company based in Essex, Maryland. They focus on Business Consulting and Back Office Outsourcing.
Read more

View Profile
Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gaithersburg, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1983, Estate Locksmith Store is a Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
Read more

View Profile
Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Locksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Car's Cash For Junk Clunkers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

25% Call Center Services

40% Waste Management

35% Business Consulting

Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
Read more

View Profile
Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
Read more

View Profile
Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
Read more

View Profile
Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Parkville, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Lock Store is a Business Consulting company. They are based in Parkville, Maryland and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
Read more

View Profile
Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Business Consulting company launched in 1979. The small team provides Business Consulting and Back Office Outsourcing.
Read more

View Profile
Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company. The small Ellicott City, Maryland-based team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1992.
Read more

View Profile
Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greater Landover, MD

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Neighborhood Locksmith is a Back Office Outsourcing company. The Greater Landover, Maryland-based firm was launched in 1992. Their services include Back Office Outsourcing and Business Consulting.
Read more

View Profile
All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laurel, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
Read more

View Profile
Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pikesville, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Expert Locksmith Services is located in Pikesville, Maryland. Their services include Business Consulting and Back Office Outsourcing.
Read more

View Profile
Deep Creek Rental

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annapolis, MD

Services provided

50% Business Consulting

50% Sales Outsourcing

Business Consulting and Sales Outsourcing company Deep Creek Rental is based in Annapolis, Maryland. Their services include Business Consulting and Sales Outsourcing.
Read more

View Profile
Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
Read more

View Profile
City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hillcrest Heights, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
Read more

View Profile
Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Neighborhood Locksmith, a Business Consulting company, was founded in 1989. They offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Lock & Locksmith Tech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Catonsville, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Established in 1992, Lock & Locksmith Tech is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
Read more

View Profile
Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Severn, MD

Services provided

10% Call Center Services

30% Social Media Marketing

10% Branding +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
Read more

View Profile
nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

10% Call Center Services

35% IT Staff Augmentation

15% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
Read more

View Profile
Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more

View Profile
Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
Read more

View Profile
OFFICENSE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

30% Call Center Services

70% Commercial Property Management

OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
Read more

View Profile
Showcase IDX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cockeysville, MD

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Showcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
Read more

Cockeysville, MD

11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 21031
1

+1.800.478.0181

See All Locations (2)

Was this helpful?

View Profile
Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
Read more

View Profile
3Links Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

20% Call Center Services

20% Application Management & Support

20% IT Managed Services +4 services

10% Corporate Photography

10% Video Production

10% Web Design

10% Web Development

3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
Read more

View Profile
Formicidae

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

20% Call Center Services

10% Back Office Outsourcing

10% Branding +6 services

10% CRM Consulting and SI

10% Content Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Formicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
Read more

View Profile
TASCO Message Centers

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

75% Call Center Services

25% Customer Service Outsourcing

TASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Atlas Business Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arbutus, MD

Services provided

20% Accounting

20% Corporate Training & Coaching

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Event Marketing

10% HR Consulting

Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Maryland

List of the Top Maryland Call Center Companies & Voice Services

Reviews mention Accommodating

Call Center Services for Software Dev Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is very responsive

Reviews mention Efficient

Virtual Assistant for Telecommunications Company

Ongoing Administrative Support for Creative Web Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

BPO Services for Logistics & Supply Chain Company

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Assistring LLC is very responsive

Reviews mention Dedicated

Lead Generation for ERP System Consultancy

Reviewed 18 times in the past 6 months

Sales Outsourcing Services for E-Commerce Fulfillment Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Appointment Setting & Sales Outsourcing for Publishing Co

Call Center Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 2 Maryland Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Nearby Locations