Top Call Center Services & Voice Services in Maryland
2 Leaders 15 Contenders
67 Companies
List of the Top Maryland Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves MarylandServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsSalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
SalesRoads has received positive feedback in recent reviews, highlighting their effectiveness in driving client engagements and generating actionable insights. Clients noted impressive performance metrics, achieving 150%–200% of target contact rates and a $500,000 potential revenue pipeline. Their project management is described as highly organized and responsive, fostering strong communication through regular meetings. Overall, clients expressed satisfaction with SalesRoads' iterative approach and ability to adapt strategies based on real-time feedback, with no significant areas for improvement identified.Was this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Information Technology, Media, Financial Services, and Manufacturing. Clients praised their effectiveness in lead generation and appointment setting, often exceeding targets, particularly within the technology and financial sectors. Overall sentiment indicates strong satisfaction with SalesRoads' responsiveness, adaptability, and collaborative approach, making them a suitable partner for companies looking to enhance their sales pipeline and outreach strategies.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads is frequently praised for its cost-effectiveness and value for money. Clients noted that their investments, which often ranged from $10,000 to over $250,000, yielded significant returns, with some reporting ROI exceeding 300%. Feedback highlighted that SalesRoads successfully generated a high volume of qualified leads and appointments, often surpassing initial targets. Many clients expressed satisfaction with the overall quality of service relative to the costs incurred, reinforcing the sentiment that SalesRoads offers good value for their pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MarylandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves MarylandServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Trustworthy
Helpware has received positive feedback regarding their trustworthiness, with clients emphasizing their reliability and effective communication. One CEO noted, 'I highly recommend Helpware. Trust them because you’re in good hands,' underlining their confidence in the partnership. Clients appreciated Helpware's swift onboarding process and ability to meet deadlines consistently. Overall, the sentiment reflects a strong trust in Helpware's capabilities to support and scale customer service efficiently.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. I highly recommend Helpware. Trust them because you’re in good hands.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MarylandServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Exceptional performance
Clients have praised six eleven global services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their unique ability to distinguish themselves in a competitive industry, while another emphasized their responsiveness and alignment with company values. Overall, the sentiment reflects a high level of satisfaction, with no areas for improvement identified.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023611 is very responsive and respond with urgency in any task they perform. Highly recommend.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
15% Call Center Services30% Customer Service Outsourcing20% Cybersecurity +2 services20% IT Managed Services15% Back Office OutsourcingLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
15% Call Center Services50% Accounting20% Cybersecurity +2 services8% Recruiting7% StaffingNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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Featured
What are Featured Providers?
$1,000+$200 - $300 / hr50 - 249Serves MarylandServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
Read All ReviewsSelect Industry to see insights
Information technology Manufacturing Software Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Other industries Advertising & marketing Business services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves MarylandServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Meets deadlines
Clients consistently commend Appointment Setter Online for meeting deadlines and delivering projects on time and within budget. One client noted, 'Appointment Setter Online meets deadlines and stays on budget,' while another remarked on their 'turnaround time, project management, and results are on point.' Overall, the sentiment surrounding their punctuality is highly positive, with clients expressing satisfaction and recommending their services for timely execution.-
Customer Service Outsourcing for Plastic Surgery Company
5.0 Sep 3, 2025We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Appointment Setting Services for Garage Repair Services Co
5.0 Oct 30, 2025Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack.
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18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
15% Call Center Services50% IT Managed Services15% Cybersecurity +2 services10% BI & Big Data Consulting & SI10% Cloud Consulting & SIIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
20% Call Center Services25% IT Managed Services20% Cybersecurity +2 services20% IT Strategy Consulting15% Business ConsultingTech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Services provided
10% Call Center Services30% Custom Software Development30% IT Managed Services +1 service30% IT Staff AugmentationSerigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
10% Call Center Services60% Accounting30% Business ConsultingBooth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
10% Call Center Services20% Marketing Strategy10% Branding +7 services10% Business Consulting10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Call Center Services15% Business Consulting10% Branding +8 services10% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentDigi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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$1,000+UndisclosedFreelancerLexington Park, MD
Services provided
10% Call Center Services30% AI Agents25% CRM Consulting and SI +3 services15% Customer Service Outsourcing10% AI Consulting10% Generative AISOMD Operations, LLC is a small AI Agents company. Established in 2026, the team specializes in AI Agents and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
10% Call Center Services60% Accounting20% Financial Consulting +1 service10% Back Office OutsourcingFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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UndisclosedUndisclosed2 - 9Frederick, MD
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +3 services10% Commercial Financing10% HR Consulting10% Sales OutsourcingDocius Consulting is a small Business Consulting company founded in 2019. Their team provides Business Consulting and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +5 services10% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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UndisclosedUndisclosedFreelancerPotomac, MD
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingWorth Social, LTD is a social media marketing firm launched in 2013. Headquartered in Potomac, Maryland, the team specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancerBaltimore, MD
Services provided
20% Branding20% Conversion Optimization20% Email Marketing +2 services20% Sales Outsourcing20% Social Media MarketingPolymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +4 services10% AI Consulting10% AI Development10% Transcription10% TranslationVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
Read moreSee All Locations (3)Lanham, MD
BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 207061
+1-240-331-5301
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List of the Top 2 Maryland Call Center Companies & Voice Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
9.6/40.00/20 Reviews5.1/10 Clients & Experience4.6/10 Market PresenceService focus
55% Sales Outsourcing45% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Call Center Services28% Sales Outsourcing32% Other -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
56% Call Center Services44% Other -
$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
Undisclosed< $25 / hr2 - 9Glen Burnie, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services15% Other -
$1,000+$25 - $49 / hr2 - 9Towson, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services20% Sales Outsourcing10% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Germantown, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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