Top BPO Companies in Baltimore

SalesAR is a specialized lead generation company that effectively connects businesses with potential clients across various industries, including financial services, digital transformation, and technology consulting. Overall, reviews indicate high satisfaction, with 100% of reviewers noting SalesAR's professional project management and responsiveness. Many appreciate their strategic approach and value for cost, with 90% of reviews highlighting their efficient communication and timely delivery of services.

Belkins is a lead generation and appointment setting company known for its targeted outreach and sales support services. Across multiple reviews, 100% of clients praised their ability to consistently exceed appointment targets and their commitment to tailored, responsive communication. Clients frequently highlighted Belkins' professionalism and proactive project management, with no areas for improvement noted in any reviews.

SupportYourApp is a customer support and content moderation service provider, expertly managing multichannel communication, technical support, and quality assurance processes. The company receives overwhelmingly positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and dedication to customer satisfaction. Many clients specifically commend their adaptability and consistent delivery on expectations.

RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

Salaria Sales is a lead generation and sales development firm praised for its structured and professional approach to boosting client sales pipelines. With a 100% positive feedback rate, clients consistently commend their ability to book high-quality meetings with decision-makers and their agile, responsive project management. Approximately 67% of reviewers highlight their unique sales strategies and comprehensive reporting.

Contio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

Alphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.

Morae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.

SalesByTomorrow is a sales consulting and coaching company specializing in optimizing sales processes and increasing conversion rates. Reviews highlight a 100% positive feedback rate, with clients praising their in-depth knowledge and tailored training programs. Notably, 100% of reviewers appreciated their alignment with company values and culture fit. SalesByTomorrow's efficient project management and genuine commitment to adding value are frequently commended.

Bay Business Group is a back office services provider that has garnered positive feedback for its high-quality work and customer satisfaction. With reviews highlighting strengths in logistics, innovation, and understanding client needs, approximately 100% of clients commend their excellent service and significant cost savings, ranging from $990 to $18,000 monthly. Opportunities for improvement are noted in technology.