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Top BPO Companies in Baltimore

Ratings Updated: February 4, 2026
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1 Leaders 15 Contenders

187 Companies

Country: United States
State: Maryland
City: Baltimore

List of the Top Baltimore BPO Services

  • Featured

    What are Featured Providers?

    Unity Communications Logotype

    Unity Communications

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Baltimore, MD

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

    See all 44 projects

    Reviews mention Trustworthy

    The feedback regarding Unity Communications highlights a strong sentiment of trustworthiness. Clients indicated that they consistently delivered on their promises, with one stating, "You can trust that they'll deliver what they said they would." Their responsiveness and proactive approach in handling user requests further reinforced this trust, as they effectively managed challenges and maintained open communication. Overall, the reviews reflect a high level of confidence in their reliability and expertise.
    • IT Services Support for Online Course Selection
      5.0 Jul 12, 2019

      You can trust that they'll deliver what they said they would. They were very responsive and delivered ahead of deadlines. We mostly used phone, email, and text to stay in touch.

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    Industry Experience

    Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Baltimore, MD

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Adaptable

    Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    Remote CoWorker Logotype

    Remote CoWorker

    4.8 172 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Baltimore, MD

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

    See all 172 projects

    Reviews mention Reasonable pricing

    Clients consistently express satisfaction with Remote CoWorker's reasonable pricing, highlighting it as a key factor in their decision to engage the company. One client noted, "the price is great for the quality of work," emphasizing its value for small business owners. Another commented on the "good value for cost," while a third remarked simply on the "good price." Overall, the sentiment surrounding pricing is overwhelmingly positive, with clients appreciating the affordability relative to the quality of service provided.
    • Call Center Services for Water Damage Restoration Company
      5.0 Jul 19, 2023

      The most impressive aspect of Remote CoWorker is their price.

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    • Social Media Marketing for Women's Coaching Company
      5.0 Mar 5, 2023

      The value to cost ratio was particularly impressive. The process for choosing my VA was perfect, aligning with the affordable pricing model.

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    • Recruitment Services for Media Company
      4.0 Nov 20, 2021

      Remote CoWorker offers affordable rates for small businesses with no additional fees, overtime or holiday work premiums. Their hourly rates are posted on their website, ensuring transparency and avoiding surprises.

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    • Administrative Work & Lead Mgmt for Healthcare Consulting Co
      4.5 Nov 14, 2024

      What did you find most impressive or unique about this company?

      good price

      Read Full Review
    • Social Media Marketing for Media Production Company
      5.0 Jul 21, 2025

      The price is great for the quality of work. I feel like I have a true employee working with my company. As a small business owner this is so crucial!

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    20 of 20 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
    Read 20 Recent Reviews

    Industry Experience

    Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.

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    Select Industry to see insights

    Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

    View projects from:

    United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 17 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Baltimore, MD

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

    See all 17 projects
    4 of 4 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
    Read 4 Recent Reviews

    Industry Experience

    TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.

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    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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    More responsive than most other service providers

    TECHSPEED INC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Belkins Logotype

    4.9 230 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Services provided

    70% Sales Outsourcing
    10% CRM Consulting and SI
    10% Call Center Services +1 service
    10% Email Marketing

    Belkins is a lead generation company that specializes in outbound marketing and sales outreach services, including lead research, prospect data enrichment, and personalized outreach via email and LinkedIn. They have received overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, high ratings, and ability to consistently exceed expectations. Reviewers consistently praise their expertise, proactive approach, and commitment to delivering results, with 75% mentioning significant improvements in lead quality and customer engagement.

    See all 230 projects
    6 of 7 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
    Read 7 Recent Reviews

    Industry Experience

    Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.

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    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

    More responsive than most other service providers

    Belkins is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Dover, DE

    8 The Green STE 4331
    Dover, DE 19901

    6 - 9

    13028035506

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  • SupportYourApp Logotype

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    55% Customer Service Outsourcing
    25% Call Center Services
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a customer support service provider offering a range of support solutions including live chat, email communication, and technical assistance, with a strong focus on responsiveness and high-quality service. Reviews indicate a high satisfaction rate, with 100% of clients highlighting their dedication, adaptability, and seamless integration with internal operations. Some feedback suggests a need for more proactive engagement in workflow improvements.

    See all 76 projects
    11 of 11 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Baltimore, MD

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

    See all 11 projects

    Reviews mention Personable

    Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.
    • Call Center Staff Aug for Higher Education Institution
      5.0 Jul 24, 2025

      The distinction here is their personalized level of service and broad technical depth for the cost.

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    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
    Boldr. Logotype

    Boldr.

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Baltimore, MD

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

    See all 10 projects

    Reviews mention Hard working

    Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.
    • Data Services Outsourcing for Machinery Mnfctrng Company
      5.0 Aug 5, 2022

      Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.

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    Industry Experience

    Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.

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    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    View projects from:

    United States (6) Austria (1) Canada (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    Mérida, Mexico

    3F Conexion 60, Calle 60 #346
    Mérida, Mexico 97000

    151 - 200

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    Big Outsource Logotype

    Big Outsource

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Serves Baltimore, MD

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 46 projects

    Reviews mention Communicative

    The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.
    • Customer Support for Telecommunications Company
      5.0 Aug 5, 2023

      Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.

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    • Data Entry for E-Commerce Company
      5.0 Jul 26, 2023

      Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.

      Read Full Review
    • Call Center Support for Health Consultation Firm
      5.0 Jul 19, 2023

      Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.

      Read Full Review
    • Customer Support Services for Petrochemical Company
      5.0 Jul 13, 2023

      Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.

      Read Full Review
    • Customer Service Outsourcing for EdTech Company
      5.0 May 20, 2025

      BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.

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    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews

    Santo Tomas, Philippines

    Brgy. San Roque
    Santo Tomas, Philippines 4234

    50 - 75

    See All Locations (2)
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  • ForceMultiply Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Wilmington, DE

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Customer Service Outsourcing +2 services
    20% HR Outsourcing
    20% Recruitment Process Outsourcing

    ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.

    Read more
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  • RemSource Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Services provided

    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    10% Business Consulting
    10% Call Center Services
    10% Financial Consulting

    RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

    See all 3 projects

    Reviews mention Efficient

    Clients have consistently highlighted RemSource's efficiency in their service delivery. One client noted their ability to quickly turn around quality work, stating they are 'quick and productive,' which saves approximately $5,000 monthly. Another emphasized that RemSource's efficiency not only boosts their productivity but also leads to positive outcomes for both companies. Overall, the sentiment regarding RemSource's efficiency is overwhelmingly positive, with clients expressing satisfaction and no areas for improvement.
    • Virtual Assistant for Telecommunications Company
      5.0 Aug 12, 2017

      Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.

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    Industry Experience

    RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.

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    Select Industry to see insights

    Automotive Advertising & marketing Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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  • Global Virtual Support Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    35% Back Office Outsourcing
    35% Call Center Services
    30% Customer Service Outsourcing

    Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.

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  • Remote IT Solutions Logotype

    4.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Services provided

    40% IT Managed Services
    20% Custom Software Development
    10% Call Center Services +3 services
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting

    Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

    See all 1 projects

    Industry Experience

    Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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    Review Rating from Baltimore Clients

    4.0/5.0

    Quality

    3.5

    Schedule

    3.5

    Cost

    3.5

    Willing to Refer

    4.0

    In Annapolis, clients highlight Remote IT Solutions’ proficiency in managing IT infrastructure, with a focus on quick issue resolution and effective remote communication. Their dependable support and technical expertise make them a trusted partner for complex IT needs.
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  • Telerep Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Glen Burnie, MD

    Services provided

    56% Call Center Services
    25% Customer Service Outsourcing
    19% Back Office Outsourcing

    Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.

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  • Featured

    What are Featured Providers?

    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Serves Baltimore, MD

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Well-organized projects

    Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.

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    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.

      Read Full Review
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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    More responsive than most other service providers

    TDCX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Bogotá, Colombia

    Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
    Bogotá, Colombia 110911

    751 - 1000

    +57 601 743 3303

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  • Powerweave Software Services Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Columbia, MD

    Services provided

    40% E-Commerce Development
    30% ERP Consulting and SI
    20% Back Office Outsourcing +1 service
    10% Web Design

    Founded in 2001, Powerweave Software Services is an e-commerce development company. Their services include E-Commerce Development and ERP consulting and SI.

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  • Gibbs Marketing LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Millersville, MD

    Services provided

    40% Call Center Services
    28% Sales Outsourcing
    20% Direct Marketing +1 service
    12% Customer Service Outsourcing

    Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.

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  • VirtuAssistPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Services provided

    20% Accounting
    15% Back Office Outsourcing
    15% Call Center Services +5 services
    10% Content Moderation Services
    10% Customer Service Outsourcing
    10% Digital Asset Management
    10% Environmental Consulting
    10% Sales Outsourcing

    VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.

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  • Grindstone Sales Support Experts Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Ellicott City, MD

    Services provided

    25% Back Office Outsourcing
    25% Customer Service Outsourcing
    25% Email Marketing +1 service
    25% Sales Outsourcing

    Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.

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  • Rasani-media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    34% Call Center Services
    28% Back Office Outsourcing
    23% Customer Service Outsourcing +1 service
    15% Sales Outsourcing

    Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.

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  • PEI Staffing, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Owings Mills, MD

    Services provided

    70% HR Consulting
    30% Back Office Outsourcing

    HR Consulting company PEI Staffing, LLC is located in Owings Mills, Maryland. Founded in 2010, the team specializes in HR Consulting and Back Office Outsourcing.

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  • HiLivePro (Officense) Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Services provided

    45% Call Center Services
    25% Commercial Brokerage Services
    10% Back Office Outsourcing +4 services
    10% Customer Service Outsourcing
    4% Business Consulting
    3% Transcription
    3% Translation

    HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.

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  • Father Son Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.

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  • nTech Workforce Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Services provided

    35% IT Staff Augmentation
    15% Back Office Outsourcing
    10% Call Center Services +7 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Recruiting
    5% IT Managed Services
    3% Staffing
    1% HR Outsourcing
    1% PEO/Employee Leasing

    NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.

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  • A Personal Answering Service Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.

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  • Caring One Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Towson, MD

    Services provided

    70% Call Center Services
    20% Sales Outsourcing
    10% Customer Service Outsourcing

    Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.

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  • Observation Baltimore Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% Market Research
    35% Call Center Services
    15% Business Consulting

    Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.

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  • American Small Business Alliance, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ellicott City, MD

    Services provided

    30% Customer Service Outsourcing
    20% Cybersecurity
    20% IT Managed Services +2 services
    15% Back Office Outsourcing
    15% Call Center Services

    Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.

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  • BlueStone Services LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Timonium, MD

    Services provided

    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    25% HR Consulting +2 services
    15% Financial Consulting
    10% Business Consulting

    Small Back Office Outsourcing company BlueStone Services LLC, is in Timonium, Maryland. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • Car's Cash For Junk Clunkers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Perry Hall, MD

    Services provided

    40% Waste Management
    35% Business Consulting
    25% Call Center Services

    Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.

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  • Results impact llc Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Severn, MD

    Services provided

    30% Social Media Marketing
    10% Branding
    10% Call Center Services +8 services
    10% Content Marketing
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% Customer Service Outsourcing
    5% Digital Strategy
    5% Marketing Strategy
    5% Pay Per Click
    5% Search Engine Optimization

    Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.

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  • Bowman & Company CPA, PC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Columbia, MD

    Services provided

    25% Finance & Accounting Outsourcing (FAO)
    20% Accounting
    20% Financial Advising & Planning +3 services
    15% Business Consulting
    10% Commercial Financing
    10% Document Digitization & Management

    Launched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and

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  • Lift Enablement Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Severna Park, MD

    Services provided

    40% Sales Outsourcing
    30% Content Marketing
    30% Other Digital Marketing

    Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.

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  • BrightKey Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Annapolis Junction, MD

    Services provided

    100% Call Center Services

    BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.

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  • Kennedy Personnel Services Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Baltimore, MD

    Services provided

    30% Business Consulting
    20% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2 services
    20% IT Managed Services
    10% Translation

    Kennedy Personnel Services is a Business Consulting company. The firm is headquartered in Baltimore, Maryland. Their services include Business Consulting and Back Office Outsourcing.

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  • 14 West Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Baltimore, MD

    Services provided

    20% BI & Big Data Consulting & SI
    20% Back Office Outsourcing
    20% Branding +2 services
    20% HR Consulting
    20% Public Relations

    14 West is a midsize business intelligence company launched in 2001. Their services include BI & big data consulting & SI and Back Office Outsourcing.

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  • Salaria Sales Logotype

    5.0 5 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Washington, DC

    Services provided

    20% Call Center Services
    20% Customer Service Outsourcing
    20% Marketing Strategy +4 services
    15% Market Research
    10% Business Consulting
    10% Sales Outsourcing
    5% Social Media Marketing

    Salaria Sales is a lead generation and sales development company known for its effective cold outreach and strategic sales operations. With 100% positive feedback, clients praise their ability to book highly qualified meetings and their professionalism in communication. Approximately 80% of reviewers highlight Salaria's responsiveness and impressive results, making them a preferred choice for businesses seeking substantial sales growth.

    See all 5 projects

    Industry Experience

    Salaria Sales has demonstrated expertise across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Construction, and Energy & Natural Resources. Clients consistently commend their effectiveness in generating qualified leads and booking meetings with decision-makers. The overall sentiment is highly positive, highlighting their value for cost, professionalism, and commitment to delivering tangible results. Companies in need of robust sales outreach and lead generation would benefit from partnering with Salaria Sales.

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    Select Industry to see insights

    Advertising & marketing Information technology Manufacturing Construction Energy & natural resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Salaria Sales' competitive pricing and exceptional value for money. For instance, one client noted that Salaria offered 'good value for cost' and delivered 'solid results' without any misleading data. Another client emphasized that their pricing 'fit our budget' while still yielding impressive outcomes, such as millions added to their pipeline. Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of Salaria's services, making it a preferred choice for various organizations.
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    United States (4) Canada (1)
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  • Contio.tech Logotype

    5.0 3 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    25% Content Moderation Services
    20% Application Management & Support
    20% Customer Service Outsourcing +3 services
    15% Data Annotation Services
    10% Application Testing
    10% Translation

    Contio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.

    See all 3 projects

    Reviews mention High-quality work

    Contio.tech consistently received high praise for delivering quality work. Clients noted a 98% accuracy rate in IP documentation reviews and a 20% increase in customer satisfaction scores due to enhanced support services. Their commitment to quality was highlighted through rigorous training programs and effective project management, with all milestones met on time. Clients appreciated their adaptability to specific needs and their capability to maintain high standards, demonstrating overall satisfaction with the quality of work provided.
    • Bilingual Customer Support Services for Research Company
      5.0 Sep 6, 2024

      The project management for the collaboration between Contio.tech and us has been efficient and highly organized. All deliverables have been consistently met on time, with Contio.tech demonstrating a strong commitment to deadlines and quality standards. Contio.tech's responsiveness to our needs has been excellent. They have maintained open lines of communication and adapted quickly to any changes or additional requests, ensuring the project ran smoothly.

      Read Full Review
    • Content Monitoring for Intellectual Property Boutique
      5.0 Aug 7, 2024

      Contio.tech successfully delivered all project milestones in a timely manner, consistently meeting our expectations. Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. The team's commitment to quality, their expertise in content review and data protection, ensured that high standards have been consistently met.

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    Industry Experience

    Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.

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    Select Industry to see insights

    Research Telecommunications Legal

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.
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    United States (2) Ukraine (1)
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  • Salaria Sales Solutions Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Call Center Services
    25% Content Marketing
    25% Customer Service Outsourcing +1 service
    25% Digital Strategy

    Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently highlighted Salaria Sales Solutions' exceptional communication skills. Feedback emphasizes the team's attention to detail and their use of advanced tools, which contribute to effective project management. One client noted, 'The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.' Overall, the sentiment surrounding their communicative approach is overwhelmingly positive, reinforcing their reputation as a reliable partner in lead generation.
    • Lead Generation for Solar Contracting Firm
      5.0 May 29, 2024

      The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Their ability to respond promptly and effectively to our needs was impressive. We primarily communicated through virtual meetings and email or messaging apps, which facilitated seamless interaction throughout the project.

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    Industry Experience

    Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
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  • Pzmeer Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Takoma Park, MD

    Services provided

    55% Sales Outsourcing
    15% Market Research
    10% CRM Consulting and SI +2 services
    10% Content Marketing
    10% Email Marketing

    Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.

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  • OFFICENSE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    70% Commercial Property Management
    30% Call Center Services

    OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.

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  • Transparent BPO Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    40% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    10% Sales Outsourcing

    Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

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  • Jones Networking Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Lutherville-Timonium, MD

    Services provided

    20% Back Office Outsourcing
    20% Business Consulting
    20% Finance & Accounting Outsourcing (FAO) +2 services
    20% HR Consulting
    20% IT Managed Services

    Jones Networking is a Back Office Outsourcing company. Located in Lutherville-Timonium, Maryland, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • Focus Telecommunications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Eldersburg, MD

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Morae Global Logotype

    4.2 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Washington, DC

    Services provided

    100% Back Office Outsourcing

    Morae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.

    See all 3 projects

    Industry Experience

    Morae Global has received positive feedback across various industries, including Legal, IT Services, and Advertising & Marketing. Clients in the Legal sector praised their efficiency in handling documents, saving considerable time and money. In IT Services, their quality and customer service were highlighted, contributing to better financial management. In Advertising & Marketing, they were recognized for their ability to save significant hours, enhancing operational efficiency. Overall, Morae Global is well-regarded for its expertise and impactful support in these fields.

    Read All Reviews

    Select Industry to see insights

    Legal IT Services Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Morae Global has received positive feedback regarding their overall cost and value for money. One client noted a monthly savings of $5,000 and a significant reduction in workload, describing the service as excellent value for their investment. Another client emphasized the quality of service, suggesting that while pricing could be slightly lower, their overall experience was highly satisfactory. Overall, clients appreciate the balance of quality service and cost-effectiveness, indicating a strong value proposition.
    Read All Reviews

    View projects from:

    New York City, New York (1) Cleveland, Ohio (1) Vallejo, California (1)

    Washington, DC

    529 14th Street, NW, Suite 440,
    Washington, DC 20045

    10 - 15

    202.828.3380

    See All Locations (6)
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  • AGS Health Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Washington, DC

    Services provided

    40% Back Office Outsourcing
    40% Customer Service Outsourcing
    10% AI Development +1 service
    10% Robotics Process Automation

    Founded in 2011, AGS Health is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

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  • The Nolan Group, LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    15% Business Consulting
    10% Branding
    10% Call Center Services +8 services
    10% Corporate Training & Coaching
    10% Document Digitization & Management
    10% Event Management
    10% Event Marketing
    10% HR Consulting
    5% Marketing Strategy
    5% Video Production
    5% Web Design

    The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.

    Read more
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  • Electronics Value Recovery Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    40% IT Managed Services
    20% BI & Big Data Consulting & SI
    20% Document Digitization & Management +1 service
    20% Logistics & Supply Chain Consulting

    In Baltimore, Maryland, Electronics Value Recovery is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.

    Read more
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  • BPAI LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    40% IT Managed Services
    20% Document Digitization & Management
    20% Logistics & Supply Chain Consulting +2 services
    10% Compliance Consulting
    10% Waste Management

    Small IT managed services company BPAI LLC, is located in Baltimore, Maryland. Their services include IT managed services and Logistics & Supply Chain Consulting.

    Read more
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  • UnityPay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Gaithersburg, MD

    Services provided

    20% Back Office Outsourcing
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Mobile App Development
    20% Product Design

    UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.

    Read more
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  • Pro Pool Fence Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baldwin, MD

    Services provided

    65% Business Consulting
    35% Customer Service Outsourcing

    Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.

    Read more
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  • SalesByTomorrow Logotype

    5.0 3 reviews
    $1,000+
    $200 - $300 / hr
    Freelancer
    Washington, DC

    Services provided

    65% Sales Outsourcing
    25% Corporate Training & Coaching
    10% Business Consulting

    SalesByTomorrow is a sales consulting and coaching company specializing in optimizing sales processes and increasing conversion rates. Reviews highlight a 100% positive feedback rate, with clients praising their in-depth knowledge and tailored training programs. Notably, 100% of reviewers appreciated their alignment with company values and culture fit. SalesByTomorrow's efficient project management and genuine commitment to adding value are frequently commended.

    See all 3 projects

    Reviews mention Helpful

    Clients have expressed a highly positive sentiment towards SalesByTomorrow, highlighting their effective sales coaching and consulting services. One client noted that Drew's expertise significantly improved their sales call closure rate, resulting in substantial revenue increases. Furthermore, the company was praised for its excellent communication and timely delivery of services. Overall, clients appreciate the genuine support provided by SalesByTomorrow, with one suggesting they could charge more for the value delivered.
    • Sales Consulting Services for Advertising & Marketing Co
      5.0 Oct 6, 2023

      SalesByTomorrow delivered at an amazing speed and value. He's really genuine in helping others and this led to working with him more. They could definitely charge more if they're gonna continue adding value like this.

      Read Full Review
    Read All Reviews

    Industry Experience

    SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.
    Read All Reviews

    View projects from:

    Canada (1) Germany (1)
    View Profile
  • Bay Business Group Logotype

    4.5 3 reviews
    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Services provided

    70% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing
    10% Call Center Services

    Bay Business Group is a back office services provider that has garnered positive feedback for its high-quality work and customer satisfaction. With reviews highlighting strengths in logistics, innovation, and understanding client needs, approximately 100% of clients commend their excellent service and significant cost savings, ranging from $990 to $18,000 monthly. Opportunities for improvement are noted in technology.

    See all 3 projects

    Reviews mention Innovative

    Clients consistently highlight Bay Business Group's innovative approach, noting their strengths in inversion and innovation, which enhance logistics and operational efficiency. One client emphasized the necessity of their services in generating substantial cost savings, specifically citing a monthly saving of $10,000. Overall, the sentiment regarding their innovation is positive, with clients expressing satisfaction and recognizing the importance of their modern tools and systems in improving service quality.
    • Payment Processing for IT Company
      5.0 Dec 24, 2017

      Their strengths are inversion and innovation, their logistics, and their environment.

      Read Full Review
    Read All Reviews

    Industry Experience

    Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.

    Read All Reviews

    Select Industry to see insights

    Media Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
    Read All Reviews
    View Profile
  • Atlas Business Consulting, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Arbutus, MD

    Services provided

    20% Accounting
    20% Corporate Training & Coaching
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Event Marketing
    10% HR Consulting

    Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.

    Read more
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  • Enlightened, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Washington, DC

    Services provided

    25% Back Office Outsourcing
    25% Custom Software Development
    25% Customer Service Outsourcing +1 service
    25% Cybersecurity

    Enlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.

    Read more
    View Profile
  • Logan Locksmith Shop Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Silver Spring, MD

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.

    Read more
    View Profile
  • usa plumbing pro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Annapolis, MD

    Services provided

    80% Customer Service Outsourcing
    10% Advertising
    10% HR Consulting

    Usa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.

    Read more
    View Profile
  • Iron Flame Technologies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% IT Managed Services
    15% Call Center Services
    15% Cybersecurity +2 services
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI

    Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 RemSource

List of the Top 1 Baltimore BPO Services

  1. RemSource Logotype

    RemSource

    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Ability to deliver

    28.3/40.0
    15.2/20 Reviews
    4.6/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  2. Global Virtual Support Logotype

    Global Virtual Support

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. Remote IT Solutions Logotype

    Remote IT Solutions

    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    18.3/40.0
    13/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  4. Telerep Logotype

    Telerep

    Undisclosed
    Undisclosed
    2 - 9
    Glen Burnie, MD

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  5. Powerweave Software Services Logotype

    Powerweave Software Services

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Columbia, MD

    Ability to deliver

    10.8/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  6. Gibbs Marketing LLC Logotype

    Gibbs Marketing LLC

    $1,000+
    $25 - $49 / hr
    10 - 49
    Millersville, MD

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  7. VirtuAssistPlus Logotype

    VirtuAssistPlus

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  8. Grindstone Sales Support Experts Logotype

    Grindstone Sales Support Experts

    Undisclosed
    Undisclosed
    50 - 249
    Ellicott City, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  9. Rasani-media Logotype

    Rasani-media

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. PEI Staffing, LLC Logotype

    PEI Staffing, LLC

    Undisclosed
    Undisclosed
    250 - 999
    Owings Mills, MD

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Back Office Outsourcing
    70% Other
    View Profile Visit Website
  11. HiLivePro (Officense) Logotype

    HiLivePro (Officense)

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    65% Back Office Outsourcing
    35% Other
    View Profile Visit Website
  12. Father Son Locksmith Store Logotype

    Father Son Locksmith Store

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    55% Back Office Outsourcing
    45% Other
    View Profile Visit Website
  13. nTech Workforce Logotype

    nTech Workforce

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Back Office Outsourcing
    65% Other
    View Profile Visit Website
  14. A Personal Answering Service Logotype

    A Personal Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  15. Caring One Logotype

    Caring One

    $1,000+
    $25 - $49 / hr
    2 - 9
    Towson, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  16. Observation Baltimore Logotype

    Observation Baltimore

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    35% Back Office Outsourcing
    65% Other
    View Profile Visit Website

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