Top BPO Companies in Baltimore
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
$1,000+< $25 / hr50 - 249Serves Baltimore, MDServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
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$1,000+< $25 / hr50 - 249Dover, DE
Services provided
See all 230 projectsBelkins is a lead generation company that specializes in creating targeted outreach strategies, including email and LinkedIn campaigns, for businesses seeking to increase their sales pipeline. With a focus on defining ideal customer profiles and delivering qualified leads, their efforts have resulted in consistently positive outcomes. Approximately 90% of reviews highlight their expertise in project management and communication, while around 80% commend their ability to exceed expectations in lead quality and appointment booking.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
See all 81 projectsSupportYourApp is a customer support service provider that offers 24/7 coverage and support functions, such as ticket triage, issue resolution, and escalation management. Reviews indicate a mixed overall experience, with approximately 80% of clients expressing satisfaction with their performance and communication. Key strengths include flexibility, operational excellence, and responsiveness, while some clients cite areas for improvement in ownership and workload efficiency.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Baltimore, MDServices provided
See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
$100,000+Undisclosed10,000+Serves Baltimore, MDServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
See all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
See all 1 projectsRemote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Services provided
Founded in 2001, Powerweave Software Services is an e-commerce development company. Their services include E-Commerce Development and ERP consulting and SI.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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UndisclosedUndisclosed50 - 249Ellicott City, MD
Services provided
Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Essex, MD
Services provided
Liberty Locksmith Store is a Business Consulting company based in Essex, Maryland. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Founded in 1983, Estate Locksmith Store is a Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Locksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Perry Hall, MD
Services provided
In Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Parkville, MD
Services provided
Locksmith & Lock Store is a Business Consulting company. They are based in Parkville, Maryland and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Golden Locksmith Services is a Business Consulting company launched in 1979. The small team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
Security Locksmith Services is a Business Consulting company. The small Ellicott City, Maryland-based team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1992.
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UndisclosedUndisclosed250 - 999Owings Mills, MD
Services provided
HR Consulting company PEI Staffing, LLC is located in Owings Mills, Maryland. Founded in 2010, the team specializes in HR Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pikesville, MD
Services provided
Business Consulting company Expert Locksmith Services is located in Pikesville, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Neighborhood Locksmith, a Business Consulting company, was founded in 1989. They offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
Established in 1992, Lock & Locksmith Tech is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr2 - 9Glen Burnie, MD
Services provided
Small Sales Outsourcing company Airport Sedan, Shuttle and Limo Service, is located in Glen Burnie, Maryland. Their services include Sales Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Timonium, MD
Services provided
Small Back Office Outsourcing company BlueStone Services LLC, is in Timonium, Maryland. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Perry Hall, MD
Services provided
Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
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$1,000+< $25 / hr10 - 49Columbia, MD
Services provided
Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
Launched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
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UndisclosedUndisclosed50 - 249Severna Park, MD
Services provided
Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Services provided
BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Baltimore, MD
Services provided
Kennedy Personnel Services is a Business Consulting company. The firm is headquartered in Baltimore, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Baltimore, MD
Services provided
14 West is a midsize business intelligence company launched in 2001. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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$25,000+< $25 / hr50 - 249Washington, DC
Services provided
See all 6 projectsSalaria Sales is a sales development company specializing in lead generation and cold outreach to book qualified meetings. Reviews indicate a high satisfaction rate, with approximately 100% of clients noting their ability to deliver on promises without shortcuts. Their strategic approach, responsiveness, and high-quality lead generation are consistently praised by clients, enhancing sales pipelines and closing rates.
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
See all 3 projectsContio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
See all 5 projectsSalaria Sales Solutions is a business development firm specializing in lead generation, outbound sales, and sales development outreach. Reviews consistently highlight their effectiveness in generating qualified leads, with over 64% show rate on scheduled meetings and conversion rates improving significantly over time. Clients praise their proactive communication, data-driven approach, and alignment with company values, with no negative feedback reported.
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UndisclosedUndisclosed10 - 49Severna Park, MD
Services provided
City Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Takoma Park, MD
Services provided
Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Services provided
Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Lutherville-Timonium, MD
Services provided
Jones Networking is a Back Office Outsourcing company. Located in Lutherville-Timonium, Maryland, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Services provided
Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Washington, DC
Services provided
See all 3 projectsMorae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.
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UndisclosedUndisclosed10,000+Washington, DC
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Founded in 2011, AGS Health is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bowie, MD
Services provided
Atlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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List of the Top 1 Baltimore BPO Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Ability to deliver
10.8/40.00/20 Reviews2.9/10 Clients & Experience7.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Perry Hall, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Parkville, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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