Home BPO United States Maryland Baltimore

Top BPO Companies in Baltimore

Ratings Updated: January 15, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

See all 44 projects
Reviews mention Proactive
The sentiment regarding Unity Communications' proactive approach is overwhelmingly positive. Clients consistently highlight their responsiveness and engagement. One client noted their 'rapid responsive nature' and 'diligent follow-up,' while another emphasized their 'proactive communications' and flexibility in adapting to new tasks. This proactive stance not only enhances customer support but also contributes to improved satisfaction rates and successful project outcomes, underscoring Unity's commitment to aligning with client goals.

BPO for Online Media Company

5.0 Sep 5, 2023

Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
Read Full Review

Call Center Services for E-Commerce Company

5.0 Sep 28, 2021

The team responds quickly. They also are proactive in helping with our leads collection efforts.
Read Full Review

BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
Read All Reviews

Was this helpful?

View projects from:

United States (34) Australia (1) Canada (1) Ireland (1)
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
Read Full Review

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
Read Full Review

Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones
View Profile Visit Website
Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

See all 170 projects
Reviews mention Proactive
Client feedback highlights Remote CoWorker's proactive approach, with multiple instances of exceeding expectations. For example, one client noted their virtual assistant consistently kept tasks on track, delivering reports ahead of schedule and providing updates without prompting. Another client praised their account manager for anticipating needs and offering timely support, which facilitated seamless team integration. Overall, the sentiment reflects strong appreciation for their proactive communication and organizational skills, fostering a reliable partnership.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
Read Full Review

Back-Office Outsourcing & Appointment Setting for SaaS Firm

5.0 Oct 24, 2023

They were proactive and did more work than I was expecting.
Read Full Review

Back-Office Outsourcing for Business Consulting Firm

5.0 Nov 18, 2024

The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
Read Full Review

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
Read Full Review

Customer Service Outsourcing for Attorney Firm

5.0 Mar 21, 2025

They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
Read Full Review

Read All Reviews

Was this helpful?

20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
Read 20 Recent Reviews

Was this helpful?

Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All Reviews

Select Industry to see insights

Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

Was this helpful?

View projects from:

United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
View Profile Visit Website
TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

See all 16 projects
Reviews mention Adaptable
Clients consistently commend TECHSPEED INC for their adaptability, particularly in responding to unforeseen challenges during product development. One reviewer highlighted their impressive flexibility in addressing bugs and providing valuable feedback, stating, 'I truly appreciated their flexibility.' This responsiveness allowed the team to quickly scale operations and adjust to evolving project needs, demonstrating a strong commitment to client success.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
Read 3 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
Read All Reviews

Was this helpful?

View projects from:

United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
View Profile Visit Website
Belkins

4.9 229 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

< $25 / hr

50 - 249

Dover, DE

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a lead generation company that specializes in outbound marketing and sales outreach services, including lead research, prospect data enrichment, and personalized outreach via email and LinkedIn. They have received overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, high ratings, and ability to consistently exceed expectations. Reviewers consistently praise their expertise, proactive approach, and commitment to delivering results, with 75% mentioning significant improvements in lead quality and customer engagement.

See all 229 projects
Reviews mention Professional
The sentiment regarding professionalism in client feedback for Belkins is overwhelmingly positive. Clients consistently commend the team's responsiveness, expertise, and commitment to delivering results. One client noted, "I liked how professional and easy to work with the team was," while another highlighted their "extreme responsiveness" and ability to adapt to feedback. Overall, Belkins is recognized for their organized project management and dedication to client success, with many clients expressing satisfaction with timely communication and support.

Email Marketing & Lead Gen for Hardware & SaaS Solutions Co

5.0 Sep 20, 2024

Our account management team at Belkins did a fantastic job. We met weekly to review campaigns and progress. They consistently exceeded our meetings targets, and brought forth new ideas to ensure we would maintain our results. Our account team was extremely responsive, always answering emails promptly and made themselves available whenever needed. They were committed to results and invested in our success.
Read Full Review

Business Lead Dev for Manufacturing Company

5.0 Apr 30, 2024

Timely, responsive, professional. Dynamic and innovative. Excellent customer support. They were always responsive and flexible.
Read Full Review

Email Marketing for IT Consulting Company

5.0 Mar 8, 2024

Communication was impeccable and very professional. Their data analytics were amazing. Belkins did a great job with delivering meetings on a timely manner.
Read Full Review

Email Mktg & Lead Gen for Employee Recognition Programs Co

5.0 Feb 27, 2024

The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. Even though they are on the other side of the Atlantic from our team, we have experienced no issues with timely communication or delivery of services. If they tell us something will be complete by a specific date, that deadline is almost always met or exceeded. When we've needed to give them constructive feedback or change an approach, they've handled those moments with professionalism and positivity.
Read Full Review

Lead Generation & Appointment Setting for SaaS Company

5.0 Feb 7, 2024

Belkins' project management was exemplary, aligning closely with our expectations and business needs. They consistently delivered on time, ensuring that each phase of the project was executed as planned. Their responsiveness to our needs was top notch. Belkins' speed and professionalism. They're truly world-class experts in the lead sourcing space and can adapt quickly to any feedback we give them on a rolling basis.
Read Full Review

Read All Reviews

Was this helpful?
5 of 6 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, Belkins has received overwhelmingly positive feedback for their lead generation services. Clients praised their expertise in refining ideal customer profiles and executing effective outreach strategies, resulting in significant appointment bookings. One client reported achieving 78 qualified appointments and a 3.6x ROI, while another noted 137 booked demos with strong lead quality. Communication and project management were consistently highlighted as clear and organized. Overall, clients expressed high satisfaction with the results and ongoing collaboration.
Read 6 Recent Reviews

Was this helpful?

More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

See All Locations (4)
View Profile Visit Website
SupportYourApp

4.9 75 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

55% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a customer support service provider offering a broad range of services, including technical assistance, customer service, and 24/7 coverage. The company is highly regarded for its deep commitment to client needs, timely issue resolutions, and consistent service quality. Reviews highlight their adaptability, professionalism, and strong project management, with 100% of reviewers expressing satisfaction and noting the team’s impressive integration with internal operations.

See all 75 projects
Industry Experience

SupportYourApp has demonstrated expertise across diverse industries including non-profit, fitness, education, gaming, healthcare, and technology. Clients commend their efficient customer support, quick response times, and adaptability to evolving business needs. Overall sentiment is positive, with notable strengths in improving operational efficiency and customer satisfaction. Companies in sectors like education and technology have particularly praised their ability to provide 24/7 support, indicating strong alignment for businesses seeking reliable customer service solutions.
Read All Reviews

Select Industry to see insights

Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend SupportYourApp for their cost-effectiveness and the value they provide. Multiple reviews highlight that the pricing aligns well with budgets, leading to strong partnerships. For instance, one client noted the 'good value for cost' and another emphasized 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the quality of service relative to the investment, indicating a strong return on investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (23) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

View all languages

This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

View all time zones
View Profile Visit Website
Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects
Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Baltimore, MD

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

See All Locations (5)
View Profile Visit Website
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects

9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
Read 9 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

See All Locations (2)

View Profile Visit Website
ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
Read more

View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Business Consulting

10% Call Center Services

10% Financial Consulting

RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

See all 3 projects
Reviews mention Honest
Clients express a strong sentiment of honesty regarding RemSource, highlighting their integrity and professionalism. One client noted, "the entire company is full of kind, good people, full of integrity," reflecting a consistent commitment to ethical practices. Additionally, the client emphasized the effective communication and training of employees, stating, "they do a fantastic job of training employees to meet the RemSource standard," which further reinforces the perception of transparency and reliability in their services.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
Read All Reviews

Select Industry to see insights

Automotive Advertising & marketing Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
Read All Reviews

Was this helpful?
View Profile
Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
Read more

View Profile
Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

40% IT Managed Services

20% Custom Software Development

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

See all 1 projects

Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
Read All Reviews

Was this helpful?

View Profile
Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
Read more

View Profile
Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

See All Locations (18)
View Profile Visit Website
Powerweave Software Services

Not yet reviewed

$10,000+

$50 - $99 / hr

1,000 - 9,999

Columbia, MD

Services provided

40% E-Commerce Development

30% ERP Consulting and SI

20% Back Office Outsourcing +1 service

10% Web Design

Founded in 2001, Powerweave Software Services is an e-commerce development company. Their services include E-Commerce Development and ERP consulting and SI.
Read more

View Profile
Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
VirtuAssistPlus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Towson, MD

Services provided

20% Accounting

15% Back Office Outsourcing

15% Call Center Services +5 services

10% Content Moderation Services

10% Customer Service Outsourcing

10% Digital Asset Management

10% Environmental Consulting

10% Sales Outsourcing

VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
Read more

View Profile
Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
Read more

View Profile
Rasani-media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

34% Call Center Services

28% Back Office Outsourcing

23% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
PEI Staffing, LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Owings Mills, MD

Services provided

70% HR Consulting

30% Back Office Outsourcing

HR Consulting company PEI Staffing, LLC is located in Owings Mills, Maryland. Founded in 2010, the team specializes in HR Consulting and Back Office Outsourcing.
Read more

View Profile
HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
Read more

View Profile
nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

35% IT Staff Augmentation

15% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
Read more

View Profile
A Personal Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Caring One

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Towson, MD

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Observation Baltimore

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

50% Market Research

35% Call Center Services

15% Business Consulting

Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
Read more

View Profile
American Small Business Alliance, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

30% Customer Service Outsourcing

20% Cybersecurity

20% IT Managed Services +2 services

15% Back Office Outsourcing

15% Call Center Services

Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
Read more

View Profile
BlueStone Services LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Timonium, MD

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +2 services

15% Financial Consulting

10% Business Consulting

Small Back Office Outsourcing company BlueStone Services LLC, is in Timonium, Maryland. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more

View Profile
Car's Cash For Junk Clunkers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

40% Waste Management

35% Business Consulting

25% Call Center Services

Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
Read more

View Profile
Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Severn, MD

Services provided

30% Social Media Marketing

10% Branding

10% Call Center Services +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
Read more

View Profile
Bowman & Company CPA, PC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbia, MD

Services provided

25% Finance & Accounting Outsourcing (FAO)

20% Accounting

20% Financial Advising & Planning +3 services

15% Business Consulting

10% Commercial Financing

10% Document Digitization & Management

Launched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
Read more

View Profile
Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
Read more

View Profile
BrightKey

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Annapolis Junction, MD

Services provided

100% Call Center Services

BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
Read more

View Profile
Kennedy Personnel Services

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Baltimore, MD

Services provided

30% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% IT Managed Services

10% Translation

Kennedy Personnel Services is a Business Consulting company. The firm is headquartered in Baltimore, Maryland. Their services include Business Consulting and Back Office Outsourcing.
Read more

View Profile
14 West

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Baltimore, MD

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Branding +2 services

20% HR Consulting

20% Public Relations

14 West is a midsize business intelligence company launched in 2001. Their services include BI & big data consulting & SI and Back Office Outsourcing.
Read more

View Profile
Salaria Sales

5.0 5 reviews

$25,000+

< $25 / hr

50 - 249

Washington, DC

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +4 services

15% Market Research

10% Business Consulting

10% Sales Outsourcing

5% Social Media Marketing

Salaria Sales is a lead generation and sales development company known for its effective cold outreach and strategic sales operations. With 100% positive feedback, clients praise their ability to book highly qualified meetings and their professionalism in communication. Approximately 80% of reviewers highlight Salaria's responsiveness and impressive results, making them a preferred choice for businesses seeking substantial sales growth.

See all 5 projects

Industry Experience

Salaria Sales has demonstrated expertise across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Construction, and Energy & Natural Resources. Clients consistently commend their effectiveness in generating qualified leads and booking meetings with decision-makers. The overall sentiment is highly positive, highlighting their value for cost, professionalism, and commitment to delivering tangible results. Companies in need of robust sales outreach and lead generation would benefit from partnering with Salaria Sales.
Read All Reviews

Select Industry to see insights

Advertising & marketing Information technology Manufacturing Construction Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales' competitive pricing and exceptional value for money. For instance, one client noted that Salaria offered 'good value for cost' and delivered 'solid results' without any misleading data. Another client emphasized that their pricing 'fit our budget' while still yielding impressive outcomes, such as millions added to their pipeline. Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of Salaria's services, making it a preferred choice for various organizations.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Canada (1)

View Profile
Contio.tech

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Gaithersburg, MD

Services provided

25% Content Moderation Services

20% Application Management & Support

20% Customer Service Outsourcing +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.

See all 3 projects
Reviews mention Adaptable
Client feedback highlights Contio.tech's adaptability as a key strength in their project execution. Notably, one client praised their 'ability to quickly adapt to our needs' and provide 'exceptional multilingual support,' while another emphasized their 'flexibility and deep understanding of regulatory nuances.' Overall, the sentiment is highly positive, with clients appreciating Contio.tech's responsiveness and tailored solutions that effectively integrate with their operations.

Content Moderation & Customer Support for Telecom Co

5.0 Aug 21, 2024

What stood out most about Contio.tech was their commitment to quality and responsiveness. Their ability to quickly adapt to our needs, provide exceptional multilingual support, and ensure regulatory compliance with precision was truly impressive. They demonstrated deep expertise, proactive communication, and a results-driven approach throughout the project.
Read Full Review

Content Monitoring for Intellectual Property Boutique

5.0 Aug 7, 2024

What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs. Contio.tech's flexibility and deep understanding of regulatory nuances enabled them to provide customized support that seamlessly integrated with our existing processes. The team's commitment to quality, their expertise in content review and data protection, ensured that high standards have been consistently met.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.
Read All Reviews

Select Industry to see insights

Research Telecommunications Legal

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Ukraine (1)
View Profile
Salaria Sales Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

See all 2 projects
Reviews mention Exceptional results
Clients have reported exceptional results from Salaria Sales Solutions, citing their ability to schedule 2-3 qualified meetings per week with relevant prospects. One client highlighted the impressive conversion rate from cold outreach to scheduled meetings, reflecting the effectiveness of their targeted campaigns. Additionally, the use of a sophisticated technology stack for outreach was noted as a unique strength, contributing to the overall success of the business development efforts.

Digital Strategy for SaaS Company

5.0 Jan 17, 2024

Salaria scheduled 2-3 qualified meetings per week for our team of Sales Account Executives. The company used a technology stack that enabled them to do effective and targeted outreach at scale. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.
Read All Reviews

Select Industry to see insights

Energy & natural resources Business services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
Read All Reviews

Was this helpful?
View Profile
OFFICENSE

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

70% Commercial Property Management

30% Call Center Services

OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
Read more

View Profile
Pzmeer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Takoma Park, MD

Services provided

55% Sales Outsourcing

15% Market Research

10% CRM Consulting and SI +2 services

10% Content Marketing

10% Email Marketing

Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
Read more

View Profile
Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
Jones Networking

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lutherville-Timonium, MD

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Consulting

20% IT Managed Services

Jones Networking is a Back Office Outsourcing company. Located in Lutherville-Timonium, Maryland, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more

View Profile
Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
Morae Global

4.2 3 reviews

$1,000+

< $25 / hr

250 - 999

Washington, DC

Services provided

100% Back Office Outsourcing

Morae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.

See all 3 projects
Reviews mention High-quality work
Clients consistently praise Morae Global for delivering high-quality work, noting their efficiency and reliability. One client highlighted a significant reduction in workload and an increase in case management capabilities, stating, 'They do a great job. We are happy.' Another emphasized that 'quality is their best strength.' Overall, the sentiment reflects strong satisfaction with the quality of services provided, contributing to substantial time and cost savings.

Legal Services for IT Company

4.5 Nov 2, 2017

Quality is their best strength. They are a good company that helps others.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Morae Global has received positive feedback across various industries, including Legal, IT Services, and Advertising & Marketing. Clients in the Legal sector praised their efficiency in handling documents, saving considerable time and money. In IT Services, their quality and customer service were highlighted, contributing to better financial management. In Advertising & Marketing, they were recognized for their ability to save significant hours, enhancing operational efficiency. Overall, Morae Global is well-regarded for its expertise and impactful support in these fields.
Read All Reviews

Select Industry to see insights

Legal IT Services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Morae Global has received positive feedback regarding their overall cost and value for money. One client noted a monthly savings of $5,000 and a significant reduction in workload, describing the service as excellent value for their investment. Another client emphasized the quality of service, suggesting that while pricing could be slightly lower, their overall experience was highly satisfactory. Overall, clients appreciate the balance of quality service and cost-effectiveness, indicating a strong value proposition.
Read All Reviews

Was this helpful?

Washington, DC

529 14th Street, NW, Suite 440,
Washington, DC 20045
10 - 15

202.828.3380

See All Locations (6)
View Profile
AGS Health

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Washington, DC

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

10% AI Development +1 service

10% Robotics Process Automation

Founded in 2011, AGS Health is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
The Nolan Group, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

15% Business Consulting

10% Branding

10% Call Center Services +8 services

10% Corporate Training & Coaching

10% Document Digitization & Management

10% Event Management

10% Event Marketing

10% HR Consulting

5% Marketing Strategy

5% Video Production

5% Web Design

The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
Read more

View Profile
Electronics Value Recovery

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

40% IT Managed Services

20% BI & Big Data Consulting & SI

20% Document Digitization & Management +1 service

20% Logistics & Supply Chain Consulting

In Baltimore, Maryland, Electronics Value Recovery is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
Read more

View Profile
BPAI LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

40% IT Managed Services

20% Document Digitization & Management

20% Logistics & Supply Chain Consulting +2 services

10% Compliance Consulting

10% Waste Management

Small IT managed services company BPAI LLC, is located in Baltimore, Maryland. Their services include IT managed services and Logistics & Supply Chain Consulting.
Read more

View Profile
UnityPay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gaithersburg, MD

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Mobile App Development

20% Product Design

UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
Read more

View Profile
Pro Pool Fence

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, MD

Services provided

65% Business Consulting

35% Customer Service Outsourcing

Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
Read more

View Profile
SalesByTomorrow

5.0 3 reviews

$1,000+

$200 - $300 / hr

Freelancer

Washington, DC

Services provided

65% Sales Outsourcing

25% Corporate Training & Coaching

10% Business Consulting

SalesByTomorrow is a sales consulting and coaching company specializing in optimizing sales processes and increasing conversion rates. Reviews highlight a 100% positive feedback rate, with clients praising their in-depth knowledge and tailored training programs. Notably, 100% of reviewers appreciated their alignment with company values and culture fit. SalesByTomorrow's efficient project management and genuine commitment to adding value are frequently commended.

See all 3 projects
Reviews mention Helpful
Clients have expressed a highly positive sentiment towards SalesByTomorrow, highlighting their effective sales coaching and consulting services. One client noted that Drew's expertise significantly improved their sales call closure rate, resulting in substantial revenue increases. Furthermore, the company was praised for its excellent communication and timely delivery of services. Overall, clients appreciate the genuine support provided by SalesByTomorrow, with one suggesting they could charge more for the value delivered.

Sales Consulting Services for Advertising & Marketing Co

5.0 Oct 6, 2023

SalesByTomorrow delivered at an amazing speed and value. He's really genuine in helping others and this led to working with him more. They could definitely charge more if they're gonna continue adding value like this.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) Germany (1)
View Profile
Bay Business Group

4.5 3 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Call Center Services

Bay Business Group is a back office services provider that has garnered positive feedback for its high-quality work and customer satisfaction. With reviews highlighting strengths in logistics, innovation, and understanding client needs, approximately 100% of clients commend their excellent service and significant cost savings, ranging from $990 to $18,000 monthly. Opportunities for improvement are noted in technology.

See all 3 projects
Reviews mention Professional
Clients consistently commend Bay Business Group for their professionalism, particularly in understanding client needs and delivering quality work promptly. One client noted significant savings of approximately $18,000 per month and described their experience as 'great,' recommending the firm to others. There were no noted areas for improvement, highlighting a strong overall sentiment regarding the professionalism and effectiveness of the services provided.

Business Services Company Payment Processing

4.0 Aug 11, 2017

Using this group is great and has helped the company out tremendously. I recommend them to my friends. Knowing our needs is one of their strengths.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.
Read All Reviews

Select Industry to see insights

Media Information technology Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
Read All Reviews

Was this helpful?
View Profile
Atlas Business Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arbutus, MD

Services provided

20% Accounting

20% Corporate Training & Coaching

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Event Marketing

10% HR Consulting

Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
Read more

View Profile
Enlightened, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Washington, DC

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% Customer Service Outsourcing +1 service

25% Cybersecurity

Enlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
Read more

View Profile
usa plumbing pro

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Annapolis, MD

Services provided

80% Customer Service Outsourcing

10% Advertising

10% HR Consulting

Usa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
Read more

View Profile
Iron Flame Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

50% IT Managed Services

15% Call Center Services

15% Cybersecurity +2 services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
Read more

View Profile
TRICARE

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Falls Church, VA

Services provided

100% Back Office Outsourcing

Established in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more

View Profile
Serigor Inc

Not yet reviewed

$25,000+

$150 - $199 / hr

50 - 249

Baltimore, MD

Services provided

30% Custom Software Development

30% IT Managed Services

30% IT Staff Augmentation +1 service

10% Call Center Services

Serigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Baltimore

List of the Top Baltimore BPO Services

Reviews mention Proactive

BPO for Online Media Company

Call Center Services for E-Commerce Company

BPO for E-commerce Mergers & Acquisitions Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

Staff Aug & Content Moderation for Blockchain Technology Co

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Lead Generation for Party Rental Services Co

Back-Office Outsourcing & Appointment Setting for SaaS Firm

Back-Office Outsourcing for Business Consulting Firm

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

Customer Service Outsourcing for Attorney Firm

Reviewed 20 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Adaptable

Call Center & Data Entry for Healthcare Revenue Cycle Co

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Email Marketing & Lead Gen for Hardware & SaaS Solutions Co

Business Lead Dev for Manufacturing Company

Email Marketing for IT Consulting Company

Email Mktg & Lead Gen for Employee Recognition Programs Co

Lead Generation & Appointment Setting for SaaS Company

Reviewed 6 times in the past 6 months

Belkins is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Attentive

Call Center Services for Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Proactive

Customer Service Outsourcing for GPS Pet Tracker Provider

Industry Experience

Select Industry to see insights

Reviewed 9 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Big Outsource is responsive

Reviews mention Honest

Ongoing Administrative Support for Creative Web Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Call Center Services for Global Tech Company

Call Center Services for Tech Company

Average Project Cost Breakdown

What Clients Have Said

TDCX is responsive

Industry Experience

Select Industry to see insights