Top BPO Companies in Maryland
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97 Companies
List of the Top Maryland BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves MarylandServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MarylandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Communicative
Hugo Inc. has received overwhelmingly positive feedback regarding their communication skills across multiple client reviews. Clients praised their effective onboarding process, seamless communication through various channels, and proactive approach to addressing needs. For instance, one client highlighted that communication flowed effortlessly via a dedicated Slack channel, while another noted their adaptability and commitment to timely execution. Overall, clients found Hugo's communicative approach to be a key factor in fostering productive partnerships and achieving project success.-
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023While our experience with Hugo was largely positive, there are a few areas where improvement could enhance the overall collaboration. Clearer documentation of the project timeline and key milestones could have provided additional clarity and alignment on expectations. Improved transparency in the decision-making process and potential challenges would have allowed for better anticipation of hurdles and proactive resolution. Additionally, although the responsiveness to our needs was commendable, a more streamlined communication platform or regular check-ins could further optimize the flow of information.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves MarylandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Adaptable
Overall sentiment regarding adaptability at Top Customer Service is highly positive. Clients praised their ability to adjust to specific needs and feedback, with one client noting, 'they adapted well to our service requirements.' Another highlighted their responsiveness, stating, 'they were always ready to adjust their approach.' This adaptability contributed to improved communication and service efficiency, with clients experiencing faster response times and better customer satisfaction as a result.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company
5.0 Dec 22, 2025Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company
5.0 Mar 12, 2026The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$100,000+Undisclosed10,000+Serves MarylandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+$150 - $199 / hr10 - 49Oxon Hill, MD
Services provided
45% BI & Big Data Consulting & SI30% Cloud Consulting & SI10% Document Digitization & Management +2 services10% Robotics Process Automation5% Application Management & SupportSee all 3 projectsWhirlWind Technologies offers data integration and AI-powered automation services, specializing in connecting legacy systems to modern solutions and automating data processing. According to reviews, 100% of clients praised their efficient project management and seamless integration capabilities, noting significant operational improvements such as a 70% faster customer intake process and 90% reduction in manual review workloads. No areas for improvement were identified.
Reviews mention Reliable
WhirlWind Technologies has received commendations for their reliability, with clients noting their clear and structured project management. One client highlighted that all deliverables were met on schedule, and adjustments were handled quickly and efficiently. The seamless integration of their platform into existing workflows was particularly praised, as it eliminated manual reconciliation processes. Overall, clients express a strong sentiment of reliability and ease of collaboration, reporting no issues throughout the engagement.-
Platform-Based Data Pipeline Solutions for Project Mgmt Firm
5.0 Aug 18, 2026WhirlWind Technologies' project management was clear and structured, and they delivered all items on schedule. When we had questions or needed adjustments, they responded quickly and adapted without friction. Overall, a reliable and easy partner to work with.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, clients have praised WhirlWind Technologies for delivering efficient and effective solutions, achieving significant results such as a 70% reduction in new customer intake time and a 90% decrease in manual review workload. Notably, one client expressed satisfaction with the seamless integration of their platform, which eliminated manual reconciliation. Overall, the sentiment is highly positive, highlighting WhirlWind's strong project management, responsiveness, and expertise in data technology.Was this helpful?
Industry Experience
WhirlWind Technologies has demonstrated expertise across various industries, including Business Services, Information Technology, and Healthcare. In Business Services, they excelled in automating customer onboarding and improving satisfaction rates by 50%. In IT, their AI-driven solutions achieved over 90% accuracy in data extraction, significantly reducing operational costs. In Healthcare, they streamlined client intake processes, resulting in a 50% increase in family satisfaction. Overall, feedback highlights their strong project management, adaptability, and ability to deliver impactful solutions tailored to specific industry needs.
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Business services MedicalWas this helpful?
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This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
40% Back Office Outsourcing25% Recruiting25% Staffing +1 service10% Customer Service OutsourcingSee all 4 projects20four7VA is a virtual assistant staffing company specializing in sourcing and managing skilled virtual assistants to meet diverse client needs, such as administrative support and customer service. The company receives overwhelmingly positive feedback, with clients highlighting their excellent communication skills, responsiveness, and ability to integrate VAs effectively. Approximately 100% of reviewers express satisfaction with their services, noting significant time and cost savings.
Reviews mention Attentive
Clients consistently praise 20four7VA for their attentiveness and responsiveness. One client highlighted their 'excellent customer support' and noted that the team is 'great with communication, responsive and attentive to our needs.' They appreciate the proactive follow-up and the ability to learn from feedback. The overall sentiment reflects a strong satisfaction with 20four7VA's commitment to addressing client concerns and providing timely support throughout the project.-
VA Services for Community Association Management Company
5.0 Aug 5, 202620four7 provide skilled, educated virtual assistants with strong English communication skills and expertise with customer service and operations backgrounds. Lady, Joan and the entire team focus on answering questions, integrating virtual team members into our company with great training and support. They remain in place for any questions and concerns, and not just the onboarding of the new hire (Louie G.). They are great with communication, responsive and attentive to our needs. This company supports the independent contractor and our company (CAMS) the entire time.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised 20four7VA for their exceptional communication, responsiveness, and the quality of their virtual assistants. One client highlighted significant cost savings and increased efficiency, reducing processing costs from $5,000 to $2,000 monthly. Another noted the team's cultural awareness and strong support during onboarding. Overall, feedback indicates high satisfaction with project management and service delivery, with no reported areas for improvement.Was this helpful?
Industry Experience
20four7VA has demonstrated strong expertise across various industries including business services, insurance, and financial services. Clients have praised their effective administrative support, strong communication skills, and cultural awareness, which contribute to improved efficiency and growth. Overall, feedback reflects a high level of satisfaction, particularly highlighting their ability to deliver timely and reliable virtual assistance tailored to client needs. This makes 20four7VA a suitable partner, especially for companies seeking reliable operational support in these sectors.
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Business services Financial servicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Business Consulting10% Call Center Services10% Financial ConsultingSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Professional
Clients consistently highlight RemSource's professionalism, noting their reliable communication and strong customer service ethos. One client emphasized the company's dedication to quality service, stating that the care for customers is evident from ownership down. Another client praised the professionalism of their assistants, which has positively impacted their own business reputation. Overall, the sentiment regarding professionalism is overwhelmingly positive, with minor concerns about consistency among operators.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money. They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
25% Content Moderation Services20% Application Management & Support20% Customer Service Outsourcing +3 services15% Data Annotation Services10% Application Testing10% TranslationSee all 4 projectsContio.tech is a customer support and content moderation company known for its multilingual service capabilities and regulatory compliance expertise. Reviews highlight a 98% compliance rate and significant improvements in response times and customer satisfaction. Approximately 90% of feedback emphasizes their professional project management and adaptability to client needs, with commendations for quality and efficiency.
Reviews mention Communicative
Client feedback highlights Contio.tech's exceptional communication skills and responsiveness across various projects. Clients consistently noted the team's commitment to maintaining open lines of communication and quickly adapting to changing needs. One client emphasized the 'excellent' responsiveness during project management, while another remarked on their ability to deliver timely and high-quality support, even during peak demand. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong alignment with client expectations.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024Contio.tech's responsiveness to our needs has been excellent. They have maintained open lines of communication and adapted quickly to any changes or additional requests, ensuring the project ran smoothly.
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Customer Support for Telecommunications Platform
5.0 May 29, 2026The project was managed professionally and transparently. All major milestones were delivered according to the agreed schedule, and the team responded quickly to changing requirements and additional requests. Communication was clear throughout the engagement, and we always had visibility into project progress and next steps.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Contio.tech highlight a strong overall sentiment, emphasizing their capability to enhance customer support efficiency. A client noted significant reductions in inquiry handling times and improved response rates after implementing tailored automation strategies. They praised the team's professionalism, timely delivery of milestones, and clear communication. While there were no major concerns, one suggestion for improvement was to offer more frequent interim demonstrations for stakeholders, indicating a desire for increased engagement during the project.Was this helpful?
Industry Experience
Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
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Research Legal TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently reported that Contio.tech offers good value for money, with several emphasizing that their pricing fits within budget constraints. For instance, one client noted the 'good value for cost' and highlighted a '30% reduction in costs per case handled' compared to traditional services. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality, which has contributed to improved customer satisfaction and operational efficiency.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service10% Sales OutsourcingTransparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
40% IT Managed Services20% Custom Software Development10% Call Center Services +3 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsRemote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.
Industry Experience
Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.Was this helpful?
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Takoma Park, MD
Services provided
55% Sales Outsourcing15% Market Research10% CRM Consulting and SI +2 services10% Content Marketing10% Email MarketingPzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
40% Call Center Services28% Sales Outsourcing20% Direct Marketing +1 service12% Customer Service OutsourcingLocated in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Gaithersburg, MD
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% IT Managed Services +2 services20% Mobile App Development20% Product DesignUnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Services provided
100% Call Center ServicesBrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSmall answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Ellicott City, MD
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Email Marketing +1 service25% Sales OutsourcingGrindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Germantown, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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UndisclosedUndisclosed10 - 49Severna Park, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bowie, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAtlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Essex, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLiberty Locksmith Store is a Business Consulting company based in Essex, Maryland. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gaithersburg, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 1983, Estate Locksmith Store is a Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Building Security ServicesLocksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLogan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Perry Hall, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementIn Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Parkville, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Lock Store is a Business Consulting company. They are based in Parkville, Maryland and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGolden Locksmith Services is a Business Consulting company launched in 1979. The small team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The small Ellicott City, Maryland-based team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1992.
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UndisclosedUndisclosed250 - 999Owings Mills, MD
Services provided
70% HR Consulting30% Back Office OutsourcingHR Consulting company PEI Staffing, LLC is located in Owings Mills, Maryland. Founded in 2010, the team specializes in HR Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +4 services10% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed10 - 49Greater Landover, MD
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingNeighborhood Locksmith is a Back Office Outsourcing company. The Greater Landover, Maryland-based firm was launched in 1992. Their services include Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
35% IT Staff Augmentation15% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% HR Consulting10% Recruiting5% IT Managed Services3% Staffing1% HR Outsourcing1% PEO/Employee LeasingNTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Laurel, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAll County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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UndisclosedUndisclosed10 - 49Pikesville, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Expert Locksmith Services is located in Pikesville, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Hillcrest Heights, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingCity Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingNeighborhood Locksmith, a Business Consulting company, was founded in 1989. They offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1992, Lock & Locksmith Tech is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
70% Call Center Services30% Customer Service OutsourcingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Towson, MD
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingTelephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr2 - 9Glen Burnie, MD
Services provided
50% Sales Outsourcing25% Branding20% Other Marketing +1 service5% Business ConsultingSmall Sales Outsourcing company Airport Sedan, Shuttle and Limo Service, is located in Glen Burnie, Maryland. Their services include Sales Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% Market Research35% Call Center Services15% Business ConsultingObservation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Baldwin, MD
Services provided
65% Business Consulting35% Customer Service OutsourcingPro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
30% Customer Service Outsourcing20% Cybersecurity20% IT Managed Services +2 services15% Back Office Outsourcing15% Call Center ServicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Services provided
85% Call Center Services15% Customer Service OutsourcingLaunched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Timonium, MD
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +2 services15% Financial Consulting10% Business ConsultingSmall Back Office Outsourcing company BlueStone Services LLC, is in Timonium, Maryland. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Perry Hall, MD
Services provided
40% Waste Management35% Business Consulting25% Call Center ServicesCar's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
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$1,000+< $25 / hr10 - 49Severn, MD
Services provided
30% Social Media Marketing10% Branding10% Call Center Services +8 services10% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
25% Finance & Accounting Outsourcing (FAO)20% Accounting20% Financial Advising & Planning +3 services15% Business Consulting10% Commercial Financing10% Document Digitization & ManagementLaunched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
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UndisclosedUndisclosed10 - 49Annapolis, MD
Services provided
50% Business Consulting50% Sales OutsourcingBusiness Consulting and Sales Outsourcing company Deep Creek Rental is based in Annapolis, Maryland. Their services include Business Consulting and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Germantown, MD
Services provided
20% Content Marketing20% Email Marketing20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DesignLocated in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Ability to Deliver considers three criteria:
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List of the Top 2 Maryland BPO Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Ability to deliver
24.1/40.017/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr10 - 49Oxon Hill, MD
Ability to deliver
23.3/40.017.4/20 Reviews0.7/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
9.6/40.00/20 Reviews5.1/10 Clients & Experience4.6/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Gaithersburg, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Germantown, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Severna Park, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Bowie, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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