Top BPO Companies in Maryland

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Maryland

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Detail-oriented
Client feedback consistently highlights Remote CoWorker's detail-oriented approach, particularly in project management and administrative tasks. Clients noted strong organizational skills, with one stating that tasks were completed on or ahead of schedule due to meticulous attention to detail. Another emphasized the proactive communication and thoroughness in documentation. Overall sentiment is highly positive, with clients expressing satisfaction with the accuracy and effectiveness of deliverables, contributing to operational efficiency and improved workflows.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Administrative Support for Educational Institution

5.0 Jan 22, 2025

The punctual attainment of assigned duties. The attainment of the delegated tasks in a timely fashion and the overall willingness of my VA to get the tasks done. I have a "Todo" list that documents fairly detailed tasks that are to be completed. This spreadsheet clearly identifies what has and has not been finalized. This is also used as a measurable outcome.
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Administrative Support Outsourcing for Railing Company

5.0 Apr 10, 2025

Very wick response time,, they paid good attention to detail.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Maryland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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20four7VA

Not yet reviewed

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

Undisclosed

< $25 / hr

50 - 249

Berlin, MD

Services provided

40% Back Office Outsourcing

25% Recruiting

25% Staffing +1 service

10% Customer Service Outsourcing

20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing.
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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Business Consulting

10% Call Center Services

10% Financial Consulting

RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

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Reviews mention Communicative
Clients frequently commend RemSource for their exceptional communication skills. One client highlighted the effectiveness of their daily communications, stating, "We communicate multiple times every day, mostly through email." Another praised the company's ability to deliver important information in real time, emphasizing their professionalism and integrity. Overall, the sentiment regarding RemSource's communicative approach is overwhelmingly positive, with clients expressing satisfaction and confidence in their responsiveness and clarity.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

It's very effective! We communicate multiple times every day, mostly through email. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Maryland

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Maryland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Maryland

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Contio.tech

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Gaithersburg, MD

Services provided

25% Content Moderation Services

20% Application Management & Support

20% Customer Service Outsourcing +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.

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Reviews mention Customized support
Clients have expressed high satisfaction with Contio.tech's customized support, noting their responsiveness and ability to adapt to specialized needs. One client highlighted the team's flexibility and deep understanding of regulatory nuances, which facilitated seamless integration with existing processes. Additionally, the timely delivery of project milestones and tailored solutions were praised, reinforcing the strong partnership formed. Overall, the sentiment reflects a positive experience, with suggestions for further improvement in specialized training.

Content Monitoring for Intellectual Property Boutique

5.0 Aug 7, 2024

Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs. Contio.tech's flexibility and deep understanding of regulatory nuances enabled them to provide customized support that seamlessly integrated with our existing processes.
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Industry Experience

Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.
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Research Telecommunications Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.
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United States (2) Ukraine (1)

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Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

40% IT Managed Services

20% Custom Software Development

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

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Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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Pzmeer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Takoma Park, MD

Services provided

55% Sales Outsourcing

15% Market Research

10% CRM Consulting and SI +2 services

10% Content Marketing

10% Email Marketing

Pzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UnityPay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gaithersburg, MD

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Mobile App Development

20% Product Design

UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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BrightKey

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Annapolis Junction, MD

Services provided

100% Call Center Services

BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Germantown, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Severna Park, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bowie, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Essex, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Liberty Locksmith Store is a Business Consulting company based in Essex, Maryland. They focus on Business Consulting and Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gaithersburg, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1983, Estate Locksmith Store is a Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Locksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
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Rasani-media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

34% Call Center Services

28% Back Office Outsourcing

23% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Parkville, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Lock Store is a Business Consulting company. They are based in Parkville, Maryland and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Business Consulting company launched in 1979. The small team provides Business Consulting and Back Office Outsourcing.
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PEI Staffing, LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Owings Mills, MD

Services provided

70% HR Consulting

30% Back Office Outsourcing

HR Consulting company PEI Staffing, LLC is located in Owings Mills, Maryland. Founded in 2010, the team specializes in HR Consulting and Back Office Outsourcing.
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HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

35% IT Staff Augmentation

15% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laurel, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hillcrest Heights, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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A Personal Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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Caring One

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Towson, MD

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service Caring One is based in Towson, Maryland. Established in 2012, the team offers Call Center Services and Sales Outsourcing.
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Observation Baltimore

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

50% Market Research

35% Call Center Services

15% Business Consulting

Observation Baltimore, a Market Research company, is based in Baltimore, Maryland. Launched in 1991, the team specializes in Market Research and Call Center Services.
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American Small Business Alliance, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

30% Customer Service Outsourcing

20% Cybersecurity

20% IT Managed Services +2 services

15% Back Office Outsourcing

15% Call Center Services

Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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Pro Pool Fence

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, MD

Services provided

65% Business Consulting

35% Customer Service Outsourcing

Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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BlueStone Services LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Timonium, MD

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +2 services

15% Financial Consulting

10% Business Consulting

Small Back Office Outsourcing company BlueStone Services LLC, is in Timonium, Maryland. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Car's Cash For Junk Clunkers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

40% Waste Management

35% Business Consulting

25% Call Center Services

Car's Cash For Junk Clunkers is a Waste Management company. Located in Perry Hall, Maryland, the company was established in 2021. Their team specializes in Waste Management and Business Consulting.
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Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Severn, MD

Services provided

30% Social Media Marketing

10% Branding

10% Call Center Services +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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Bowman & Company CPA, PC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbia, MD

Services provided

25% Finance & Accounting Outsourcing (FAO)

20% Accounting

20% Financial Advising & Planning +3 services

15% Business Consulting

10% Commercial Financing

10% Document Digitization & Management

Launched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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Kennedy Personnel Services

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Baltimore, MD

Services provided

30% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% IT Managed Services

10% Translation

Kennedy Personnel Services is a Business Consulting company. The firm is headquartered in Baltimore, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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14 West

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Baltimore, MD

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Branding +2 services

20% HR Consulting

20% Public Relations

14 West is a midsize business intelligence company launched in 2001. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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Precise Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Largo, MD

Services provided

50% Accounting

40% Back Office Outsourcing

10% Financial Advising & Planning

Precise Business Solutions is an Accounting company. Established in 2015, their team focuses on Accounting and Back Office Outsourcing.
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HiTech Product LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Frederick, MD

Services provided

30% Procurement Support

15% IT Managed Services

15% IT Staff Augmentation +5 services

10% Business Consulting

10% Cybersecurity

10% IT Strategy Consulting

5% Customer Service Outsourcing

5% Sales Outsourcing

Procurement Support company HiTech Product LLC is in Frederick, Maryland. Established in 2015, the team specializes in Procurement Support and IT managed services.
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Antietam Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hagerstown, MD

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Antietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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