Top BPO Companies in Baltimore
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
$1,000+< $25 / hr50 - 249Serves Baltimore, MDServices provided
See all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
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$1,000+$150 - $199 / hr10 - 49Ashburn, VA
Services provided
Expansion Americas, a Market Research company, is located in Bogotá, Colombia and Ashburn, Virginia. They provide Market Research and Business Consulting and were established in 2025.
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
AV IT Business Solution Pvt. Ltd. Is a Middletown, Delaware-based Sales Outsourcing company. They specialize in Sales Outsourcing and Market Research and were founded in 2019.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Baltimore, MDServices provided
See all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
$1,000+< $25 / hr250 - 999Serves Baltimore, MDServices provided
See all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
$10,000+< $25 / hr250 - 999Serves Baltimore, MDServices provided
See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
Consilarus is a Business Consulting company headquartered in Annapolis, Maryland. Established in 2024, the team offers Business Consulting and Accounting.
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Undisclosed$50 - $99 / hr2 - 9West Springfield, VA
Services provided
FSVP Associates is a Compliance Consulting company. Their small team of employees is headquartered in West Springfield, Virginia. Their team offers Compliance Consulting and Business Consulting.
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
Founded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
Enhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
Kent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed10 - 49McLean, VA
Services provided
VIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
Established in 2014, iPurpose Management Consulting Firm is a Financial Consulting company. The team specializes in Financial Consulting and Web Development.
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UndisclosedUndisclosed2 - 9Bethesda, MD
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NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Newark, DE
Services provided
See all 1 projectsBaaraku specializes in Web 2 and Web 3 development and IT specialist sourcing. The reviews highlight their excellent communication, detailed implementation, and strong company culture. Clients appreciate their considerate project management and alignment with company values, noting that Baaraku offers good value for cost.
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UndisclosedUndisclosed2 - 9Newark, DE
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Aurovia is a call center. They focus on Call Center Services and Sales Outsourcing and were founded in 2025.
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UndisclosedUndisclosed10 - 49McLean, VA
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Established in 2009, Heartland Energy Partners LLC is a small Business Consulting company. Their services include Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9Arlington, VA
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Established in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Alexandria, VA
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Wexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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UndisclosedUndisclosedFreelancerPotomac, MD
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Worth Social, LTD is a social media marketing firm launched in 2013. Headquartered in Potomac, Maryland, the team specializes in Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr250 - 999New Castle, DE
Services provided
CallingAgency, a telephone answering service, was established in 2017. They provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Newark, DE
Services provided
Wise Medical Billing is a small Newark, Delaware-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Falls Church, VA
Services provided
Established in 2004, STRATAC is a branding agency. Their team focuses on Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Middletown, DE
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Cogneve is a SEO company. They were established in 2019, and their services include Search Engine Optimization and Sales Outsourcing.
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$1,000+$25 - $49 / hrFreelancerWoodbridge, VA
Services provided
Heart & Order is a Back Office Outsourcing company. Headquartered in Woodbridge, Virginia, their team focuses on Back Office Outsourcing and Document Digitization & Management.
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$1,000+$50 - $99 / hr10 - 49Newark, DE
Services provided
Headquartered in Newark, Delaware, Lead Growh is a Digital Strategy company. They provide Digital Strategy and Email Marketing and were established in 2020.
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UndisclosedUndisclosed2 - 9Smyrna, DE
Services provided
Sales Outsourcing company Truewave ITES is located in Smyrna, Delaware. They provide Sales Outsourcing and Email Marketing and were established in 2019.
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UndisclosedUndisclosed2 - 9Lancaster, PA
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Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Sterling, VA
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A2 Federal, Inc. Is a software development firm. They are in Sterling, Virginia and have small team of experts. Their services include Custom Software Development and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Dover, DE
Services provided
FrontBurners is a Talent Representation company. They were established in 2021 and specialize in Talent Representation and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, DE
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Founded in 2012, Helping One More Entrepreneur is a graphic design agency. The team offers Graphic Design and Business Consulting.
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UndisclosedUndisclosed2 - 9Washington, DC
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Launched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Undisclosed< $25 / hr10 - 49Wilmington, DE
Services provided
WeLabelData, a Back Office Outsourcing company, is in Wilmington, Delaware. They provide Back Office Outsourcing and were established in 2021.
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$1,000+$25 - $49 / hr50 - 249Linton Hall, VA
Services provided
Books On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
Antietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Newark, DE
Services provided
ADWRLD L.L.C. Is a branding agency launched in 2017. The team specializes in Branding and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Newark, DE
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Based in Newark, Delaware, Datahut is a business intelligence company. Their services include BI & big data consulting & SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
SEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
Content Marketing company Lemon Leads specializes in Content Marketing and Email Marketing. They were established in 2024.
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UndisclosedUndisclosed2 - 9Dover, DE
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Wizards.lat is a small CRM consulting and SI company. Launched in 2023, the team specializes in CRM consulting and SI and Customer Service Outsourcing.
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$75,000+$25 - $49 / hr10 - 49Wilmington, DE
Services provided
AllZone Technologies is a website development company. The Wilmington, Delaware-based agency was established in 2018. Their team focuses on Web Development and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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$1,000+$150 - $199 / hr2 - 9Woodbridge, VA
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Mayfair Delivery Corporation is a Trucking company. They specialize in Trucking and Customs brokerage and were established in 2020.
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$1,000+Undisclosed10 - 49Dover, DE
Services provided
Social media marketing agency Global results is in Dover, Delaware. The team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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CRM consulting and SI company CRM Toolbox was launched in 2014. The agency focuses on CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9New Castle, DE
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Cybersecurity company Partners Plus IT Support was launched in 1991. The company focuses on Cybersecurity and IT managed services, and is small.
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UndisclosedUndisclosed2 - 9Frederick, MD
Services provided
Docius Consulting is a small Business Consulting company founded in 2019. Their team provides Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Reston, VA
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Broadsun Media, LLC, a small social media marketing agency, is in Reston, Virginia. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$25 - $49 / hr10 - 49Wilmington, DE
Services provided
Wiki Page Creation Service is a Wilmington, Delaware-based Content Writing Services company. Their services include Content Writing Services and Branding.
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UndisclosedUndisclosed50 - 249Wilmington, DE
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SM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Aldie, VA
Services provided
Established in 2016, BrennSys Technology LLC is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and IT managed services.
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List of the Top 1 Baltimore BPO Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Ability to deliver
10.8/40.00/20 Reviews2.9/10 Clients & Experience7.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Owings Mills, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Columbia, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Towson, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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