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Top BPO Companies in Baltimore

Ratings Updated: July 26, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional service provider specializing in customer service, sales support, and data processing solutions. The feedback from reviews highlights their strengths in delivering reliable and timely project management, with over 90% of reviews praising their communication and responsiveness. Notably, they have achieved a 99.59% attendance rate, and many clients commend their friendly and engaged team. Areas for improvement include refining candidate searches and enhancing quality evaluation methods.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Baltimore, MD

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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AGS Health

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Washington, DC

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

10% AI Development +1 service

10% Robotics Process Automation

Founded in 2011, AGS Health is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bowie, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laurel, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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The Nolan Group, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

15% Business Consulting

10% Branding

10% Call Center Services +8 services

10% Corporate Training & Coaching

10% Document Digitization & Management

10% Event Management

10% Event Marketing

10% HR Consulting

5% Marketing Strategy

5% Video Production

5% Web Design

The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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Electronics Value Recovery

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

40% IT Managed Services

20% BI & Big Data Consulting & SI

20% Document Digitization & Management +1 service

20% Logistics & Supply Chain Consulting

In Baltimore, Maryland, Electronics Value Recovery is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
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BPAI LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

40% IT Managed Services

20% Document Digitization & Management

20% Logistics & Supply Chain Consulting +2 services

10% Compliance Consulting

10% Waste Management

Small IT managed services company BPAI LLC, is located in Baltimore, Maryland. Their services include IT managed services and Logistics & Supply Chain Consulting.
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Pro Pool Fence

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, MD

Services provided

65% Business Consulting

35% Customer Service Outsourcing

Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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UnityPay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gaithersburg, MD

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Mobile App Development

20% Product Design

UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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SalesByTomorrow

5.0 3 reviews

$1,000+

$200 - $300 / hr

Freelancer

Washington, DC

Services provided

65% Sales Outsourcing

25% Corporate Training & Coaching

10% Business Consulting

SalesByTomorrow is a sales consulting and coaching company specializing in optimizing sales processes and increasing conversion rates. Reviews highlight a 100% positive feedback rate, with clients praising their in-depth knowledge and tailored training programs. Notably, 100% of reviewers appreciated their alignment with company values and culture fit. SalesByTomorrow's efficient project management and genuine commitment to adding value are frequently commended.

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Reviews mention Timely
Clients generally express a positive sentiment regarding the timeliness of SalesByTomorrow's delivery. One reviewer highlighted that communication skills were 'on point' and noted that SalesByTomorrow delivered 'at an amazing speed and value.' This reflects a strong commitment to meeting deadlines and responding promptly to client needs, contributing to overall satisfaction with the project's progress and outcomes.

Sales Consulting Services for Advertising & Marketing Co

5.0 Oct 6, 2023

SalesByTomorrow delivered at an amazing speed and value. His communication skills were on point. This timely delivery ensured that the project met its deadlines effectively.
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Industry Experience

SalesByTomorrow has demonstrated strong expertise in the Advertising & Marketing sector, particularly with e-commerce and B2B SaaS companies. Clients have praised their ability to enhance sales processes, increase closing rates, and shorten sales cycles, resulting in measurable revenue growth. Overall sentiment is highly positive, with feedback highlighting their tailored training, effective communication, and a genuine commitment to client success, making them a strong contender for businesses in these industries.
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Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
SalesByTomorrow is frequently noted for providing good value for cost, with clients highlighting that the pricing fits their budgets while delivering significant results. For instance, one client stated that they experienced increased sales revenue and higher conversion rates due to the company's tailored training. Another client emphasized the exceptional value and speed of delivery, suggesting that the company could charge more for their services given the quality provided. Overall, the sentiment regarding cost and value is highly positive.
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Canada (1) Germany (1)

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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Call Center Services

Bay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.

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Reviews mention Innovative
Clients consistently highlight Bay Business Group's innovative approach, noting their strengths in inversion and innovation, which enhance logistics and operational efficiency. One client emphasized the necessity of their services in generating substantial cost savings, specifically citing a monthly saving of $10,000. Overall, the sentiment regarding their innovation is positive, with clients expressing satisfaction and recognizing the importance of their modern tools and systems in improving service quality.

Payment Processing for IT Company

5.0 Dec 24, 2017

Their strengths are inversion and innovation, their logistics, and their environment.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Bay Business Group has received positive feedback for their exceptional accounting services, particularly in achieving DCAA compliance and timely financial reporting. Clients appreciate their professionalism, responsiveness, and ability to swiftly improve underperforming financial situations. One client noted, "They are the epitome of professionalism... I never have to hound them for anything." Overall sentiment is highly favorable, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Bay Business Group is perceived as offering excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. One client highlighted, 'Good value for cost,' while another reported savings of $990 per month, emphasizing the financial benefits of their services. Overall, clients express satisfaction with the cost-effectiveness and quality of work provided, reinforcing a positive sentiment towards the company's pricing structure.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Arlington commend Bay Business Group for transforming underperforming accounting processes, delivering consistent, accurate results, and maintaining excellent communication throughout the project.
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Deep Creek Rental

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annapolis, MD

Services provided

50% Business Consulting

50% Sales Outsourcing

Business Consulting and Sales Outsourcing company Deep Creek Rental is based in Annapolis, Maryland. Their services include Business Consulting and Sales Outsourcing.
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Atlas Business Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arbutus, MD

Services provided

20% Accounting

20% Corporate Training & Coaching

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Event Marketing

10% HR Consulting

Atlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
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Enlightened, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Washington, DC

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% Customer Service Outsourcing +1 service

25% Cybersecurity

Enlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greater Landover, MD

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Neighborhood Locksmith is a Back Office Outsourcing company. The Greater Landover, Maryland-based firm was launched in 1992. Their services include Back Office Outsourcing and Business Consulting.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services, a Business Consulting company, is located in Washington, District of Columbia. The team specializes in Business Consulting and Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gaithersburg, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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usa plumbing pro

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Annapolis, MD

Services provided

80% Customer Service Outsourcing

10% Advertising

10% HR Consulting

Usa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
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Iron Flame Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

50% IT Managed Services

15% Call Center Services

15% Cybersecurity +2 services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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TRICARE

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Falls Church, VA

Services provided

100% Back Office Outsourcing

Established in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Serigor Inc

Not yet reviewed

$25,000+

$150 - $199 / hr

50 - 249

Baltimore, MD

Services provided

30% Custom Software Development

30% IT Managed Services

30% IT Staff Augmentation +1 service

10% Call Center Services

Serigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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Booth Management Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

60% Accounting

30% Business Consulting

10% Call Center Services

Booth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Amber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Germantown, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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Regula

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reston, VA

Services provided

80% Document Digitization & Management

20% AI Development

Regula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service is a Business Consulting company founded in 1976. Their team provides Business Consulting and Back Office Outsourcing.
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Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Digi Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Digi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hillcrest Heights, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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Showcase IDX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cockeysville, MD

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Showcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
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Cockeysville, MD

11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 21031
1

+1.800.478.0181

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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Arlington, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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Tech Support Done Right

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Finksburg, MD

Services provided

25% IT Managed Services

20% Call Center Services

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% Business Consulting

Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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Data Federal Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbia, MD

Services provided

40% Business Consulting

30% Back Office Outsourcing

30% IT Managed Services

Data Federal Corporation is a Business Consulting company in Columbia, Maryland. They specialize in Business Consulting and IT managed services.
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DXC Technology

Not yet reviewed

Undisclosed

Undisclosed

10,000+

McLean, VA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Cloud Consulting & SI +3 services

20% IT Strategy Consulting

10% Blockchain

10% IoT Development

Based in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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AUTIN LLC

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Washington, DC

Services provided

20% Recruiting

20% Staffing

15% Back Office Outsourcing +3 services

15% Custom Software Development

15% Customer Service Outsourcing

15% HR Outsourcing

Small Recruiting company AUTIN LLC, is in Washington, District of Columbia. Their services include Recruiting and Staffing.
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Expansion Americas

5.0 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Ashburn, VA

Services provided

30% Sales Outsourcing

25% Generative AI

25% Market Research +1 service

20% Demand Generation Marketing

Expansion Americas is a business development and market research firm specializing in lead generation, market intelligence, and strategic advisory services across various industries. Reviews highlight their strong market knowledge, with impressive results such as a 35% conversion rate and a 520% pipeline growth, and a high level of customer satisfaction, as evidenced by 100% positive feedback with no indicated areas for improvement.

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Reviews mention Timely
Overall, client feedback regarding the timeliness of Expansion Americas' deliverables is highly positive. One client noted that they 'deliver on time and are organized,' highlighting effective communication through various channels. Another client echoed this sentiment, stating that Expansion Americas 'has delivered on time' throughout their engagement. This consistent feedback indicates a strong commitment to meeting project deadlines and maintaining effective project management.

Commercial Property Management for Real Estate Company

5.0 Apr 28, 2026

Expansion Americas delivers on time and is organized. We communicate via in-person and virtual meetings.
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Lead Generation Services for Academic Institution

5.0 Apr 14, 2026

Expansion Americas has delivered on time. We communicate via virtual meetings, emails, and messaging apps. Expansion Americas’ culture fit, agility, and dynamism are impressive.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, clients have praised Expansion Americas for their exceptional market knowledge, effective lead generation, and organized project management. Notably, one client reported a 165% increase in international revenue and another achieved a 35% conversion rate with significant pipeline growth. Clients appreciated the team's agility and responsiveness, highlighting a strong cultural fit and alignment with company values. Overall, the sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Industry Experience

Expansion Americas has received positive feedback across various industries, notably real estate, non-profit, and education. In real estate, clients praised their market knowledge and effective lead generation, showcasing their organizational strengths. In the non-profit sector, they demonstrated substantial impact by increasing international revenue significantly. For education, they delivered impressive conversion rates and pipeline growth, reflecting their agility and strategic insights. Overall, their expertise aligns well with organizations seeking market research, lead generation, and business development support.
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Education Real estate

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Ashburn, VA

45168 Waterpointe Terrace
Ashburn, VA 20147
2 - 5

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Zaphyre

5.0 1 review

$1,000+

$50 - $99 / hr

50 - 249

Fairfax, VA

Services provided

30% Sales Outsourcing

20% Content Marketing

15% Marketing Strategy +4 services

10% Email Marketing

10% Search Engine Optimization

10% Staffing

5% Business Consulting

Zaphyre is a B2B Execution Service Partner that embeds directly into your business and runs your go-to-market engine across sales-led growth, outbound, content, and delivery capacity as one
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Rose Li & Associates, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rockville, MD

Services provided

30% Back Office Outsourcing

30% Event Marketing

20% Business Consulting +1 service

20% Market Research

Rose Li & Associates, Inc. Is a small Rockville, Maryland-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Event Marketing.
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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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The Moore Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annapolis, MD

Services provided

30% Business Consulting

30% IT Staff Augmentation

20% Back Office Outsourcing +1 service

20% Web Development

The Moore Group is a Business Consulting company. The team offers Business Consulting and IT staff augmentation and is located in Annapolis, Maryland.
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HS MED Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Back Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Unicres Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Rockville, MD

Services provided

20% ERP Consulting and SI

10% API Development

10% Custom Software Development +6 services

10% Customer Service Outsourcing

10% Cybersecurity

10% E-Commerce Development

10% Enterprise App Modernization

10% IT Managed Services

10% Robotics Process Automation

Unicres Solutions is a midsize ERP consulting and SI company. They offer ERP consulting and SI and API Development and were founded in 2008.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Washington, DC

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Washington, DC

1775 Eye Street, Suite 1150
Washington, DC 20006
10 - 15

202 996 8100

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FC Billing, LLC

Not yet reviewed

$100,000+

$100 - $149 / hr

50 - 249

Lansdowne, VA

Services provided

100% Back Office Outsourcing

Located in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Formicidae

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

20% Call Center Services

10% Back Office Outsourcing

10% Branding +6 services

10% CRM Consulting and SI

10% Content Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Formicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process optimization and enablement, assisting companies across various industries with CRM integration, sales training, and management. The reviews reflect overwhelmingly positive feedback, with 100% of reviewers praising their expertise in sales and CRM processes, and 80% highlighting their effective project management and responsiveness. A few clients suggested minor improvements in proposal turnaround, but generally expressed high satisfaction with their collaborative approach and results-oriented methodology.

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Reviews mention Hard working
Clients consistently commend Red2Black Group for their hard-working nature, particularly highlighting their commitment to the success of projects. One client emphasized that Patrick was not just a consultant but an integral partner, demonstrating dedication through regular meetings and effective communication. The firm’s efforts led to a significant 50% increase in sales for this client, underscoring their diligent approach to delivering results.

Sales Team Training for Energy Consultancy

5.0 Feb 22, 2022

Red2Black Group had weekly meetings with my sales team to track sales progress. They ensured that they met all of our deadlines and stayed within budget. I generally traveled to the US once a month for in-person meetings, and in between those meetings, we communicated via Zoom, phone calls, and emails. Patrick was smart and experienced. He was committed to his work and more than just a consultant; Patrick was our partner and an integral part of our team.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

35% AI Consulting

35% AI Development

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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