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Top BPO Companies in Baltimore

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Positive attitude
Clients have consistently praised Unity Communications for their positive attitude and strong work ethic. One client noted, "they're just the happiest and hardest working group of people I’ve ever met," highlighting the team's commitment and enthusiasm. Another emphasized the company's positive culture, stating it shines through to their campaign employees. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the team's dedication and proactive approach.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Personable
Overall, client feedback highlights Remote CoWorker's personable approach and strong communication skills. One client noted that the team was 'unbelievably responsive' and made them feel valued, emphasizing their personable nature in an increasingly impersonal world. Another client appreciated the ease of communication and the good personalities of the virtual assistants, stating they were 'easy to talk with' and 'willing to be trained.' This positive sentiment underscores the company's commitment to client relationships.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Regula

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Reston, VA

Services provided

80% Document Digitization & Management

20% AI Development

Regula, a Document Digitization & Management company, was launched in 1992. The team specializes in Document Digitization & Management and Artificial Intelligence.
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Reston, VA

1800 Alexander Bell Drive
Reston, VA 20191
151 - 200

+1 7038162955

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Quick Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greenbelt, MD

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Launched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Greenbelt, MD

7713 Belle Point Drive
Greenbelt, MD 20770
2 - 5

866.486.4650

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What are Featured Providers?

Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Baltimore, MD

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Detail-oriented
Clients have consistently praised HelpSquad, LLC for their exceptional attention to detail. One executive noted their impressive capability to avoid repeating mistakes, highlighting their meticulous approach to handling patient information and administrative tasks. Overall, the sentiment surrounding their detail-oriented service is overwhelmingly positive, with clients expressing satisfaction in how this focus has significantly improved operational efficiency and client interactions.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Baltimore, MD

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Digi Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Digi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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Baltimore, MD

100 International Drive 23rd FloorLegg Mason Tower
Baltimore, MD 21202
2 - 5

+1 800-257-9313

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Showcase IDX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cockeysville, MD

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Showcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
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Cockeysville, MD

11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 21031
1

+1.800.478.0181

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Civility Management Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greenbelt, MD

Services provided

50% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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Greenbelt, MD

9111 Edmonston Rd Suite 302
Greenbelt, MD 20770
6 - 9

(301) 352-7875

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Tech Support Done Right

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Finksburg, MD

Services provided

25% IT Managed Services

20% Call Center Services

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% Business Consulting

Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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Finksburg, MD

2030 Old Westminster Pike
Finksburg, MD 21048
1

443-232-1139

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Data Federal Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbia, MD

Services provided

40% Business Consulting

30% Back Office Outsourcing

30% IT Managed Services

Data Federal Corporation is a Business Consulting company in Columbia, Maryland. They specialize in Business Consulting and IT managed services.
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Columbia, MD

8320 Guilford Road, Suite A
Columbia, MD 21046
2 - 5

+1.410.280.3210

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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DXC Technology

Not yet reviewed

Undisclosed

Undisclosed

10,000+

McLean, VA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Cloud Consulting & SI +3 services

20% IT Strategy Consulting

10% Blockchain

10% IoT Development

Based in McLean, Virginia, DXC Technology is a Back Office Outsourcing company. Established in 2017, the team offers Back Office Outsourcing and cloud consulting & SI.
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McLean, VA

1775 Tysons Blvd
McLean, VA 22102
1001 - 2000

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Rose Li & Associates, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rockville, MD

Services provided

30% Back Office Outsourcing

30% Event Marketing

20% Business Consulting +1 service

20% Market Research

Rose Li & Associates, Inc. Is a small Rockville, Maryland-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Event Marketing.
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Rockville, MD

11821 Parklawn Drive, Suite 100
Rockville, MD 20852
21 - 30

301.530.5011

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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Germantown, MD

12410 Milestone Center Drive
Germantown, MD 20876
10 - 15

240-358-3578

Germantown, MD

12410 Milestone Center Drive
Germantown, MD 20876
10 - 15

240-358-3578

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The Moore Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annapolis, MD

Services provided

30% Business Consulting

30% IT Staff Augmentation

20% Back Office Outsourcing +1 service

20% Web Development

The Moore Group is a Business Consulting company. The team offers Business Consulting and IT staff augmentation and is located in Annapolis, Maryland.
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Annapolis, MD

1410 Forest Drive, Suite 31
Annapolis, MD 21403
31 - 40

757.627.1015

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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Washington, DC

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Washington, DC

1775 Eye Street, Suite 1150
Washington, DC 20006
10 - 15

202 996 8100

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FC Billing, LLC

Not yet reviewed

$100,000+

$100 - $149 / hr

50 - 249

Lansdowne, VA

Services provided

100% Back Office Outsourcing

Located in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Lansdowne, VA

19415 Deerfield Avenue
Lansdowne, VA 20176
50 - 75

540-609-7404

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Formicidae

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

20% Call Center Services

10% Back Office Outsourcing

10% Branding +6 services

10% CRM Consulting and SI

10% Content Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Formicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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Bethesda, MD

6710A Rockledge Dr Suite 400
Bethesda, MD 20817
16 - 20

301.661.5936

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Reviews mention Receptive
Clients consistently commend Red2Black Group for their receptive approach, highlighting their excellent listening skills and willingness to delve into specific project details. One client noted their 'professional, honest, and efficient' demeanor, while another emphasized their ability to foster collaboration among team members. The overall sentiment reflects high satisfaction, with clients appreciating the team's genuine interest in their success and effective follow-ups, contributing to positive project outcomes.

Advertising & Marketing for Cloud Solutions Company

5.0 Mar 6, 2022

The willingness to listen and dig deep into the "on the street, and on the call" processes and details was impressive. They were professional, honest, and efficient.
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BPO for Healthcare Management Company

5.0 Mar 1, 2022

Working with them was great because they were approachable, excellent listeners, and provided good follow-ups even after completing the project. Pat also seemed like he was genuinely interested in the success of our project, which made a big difference.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting Media

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View projects from:

United States (3) Canada (1) Israel (1)

Fairfax Station, VA

8306 Periwinkle Place
Fairfax Station, VA 22039
2 - 5

2022948661

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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

35% AI Consulting

35% AI Development

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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McLean, VA

932 Dead Run Drive
McLean, VA 22101
10 - 15

703-869-9463

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Medetec

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Herndon, VA

Services provided

80% Back Office Outsourcing

20% Corporate Training & Coaching

Medetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
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Herndon, VA

198 Van Buren Street
Herndon, VA 20170
16 - 20

703-709-3000

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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Middletown, DE

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Middletown, DE

651 N Broad St
Middletown, DE 19709
16 - 20

+13024496552

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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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Fairfax, VA

Zaphyre LLC: 4000 Legato Road, Suite 1100, Fairfax, VA 22033
Fairfax, VA 22033
151 - 200

+1 (202) 900-3794

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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Branding

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Alexandria, VA

3000 Potomac Avenue
Alexandria, VA 22305
6 - 9

(703)-303-3336

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PerfectBPOSolutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Advertising

10% Business Consulting

10% Marketing Strategy

Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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Fairfax, VA

10306 Eaton Place Suite 300-M36
Fairfax, VA 22030
16 - 20

(703)462-0557

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Hms USA Medical billing company

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Reston, VA

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% Marketing Strategy

Hms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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Reston, VA

11921 Freedom Drive
Reston, VA 20190
16 - 20

+1 866-822-5271

Reston, VA

11921 Freedom Dr
Reston, VA 20190
16 - 20

+1 866-822-5271

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Precise Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Largo, MD

Services provided

50% Accounting

40% Back Office Outsourcing

10% Financial Advising & Planning

Precise Business Solutions is an Accounting company. Established in 2015, their team focuses on Accounting and Back Office Outsourcing.
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Largo, MD

242 Harry S Truman Dr
Largo, MD 20774
2 - 5

+1.301.541.3145

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Polymath Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Baltimore, MD

Services provided

20% Branding

20% Conversion Optimization

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Polymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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Baltimore, MD

3014 Evergreen Ave.
Baltimore, MD 21214
1

443.552.0770

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Royale Tax & Financial Services

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Upper Marlboro, MD

Services provided

25% Accounting

25% Business Consulting

25% Financial Consulting +2 services

15% Funding & Investment

10% Document Digitization & Management

Royale Tax & Financial Services is a Business Consulting company. Founded in 2019, their team provides Business Consulting and Accounting.
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Upper Marlboro, MD

9701 Apollo Drive
Upper Marlboro, MD 20774
1

2406448177

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Lowkia

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Springfield, VA

Services provided

20% Back Office Outsourcing

20% Content Moderation Services

20% Customer Service Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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Springfield, VA

6800 Backlick Road
Springfield, VA 22150
16 - 20

+1(646) 436-3430

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VECRA, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lanham, MD

Services provided

20% Call Center Services

20% Recruiting

20% Staffing +4 services

10% AI Consulting

10% AI Development

10% Transcription

10% Translation

VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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Lanham, MD

BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 20706
1

+1-240-331-5301

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Statcall

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Washington, DC

Services provided

100% Call Center Services

Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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Washington, DC

2055 L St NW
Washington, DC 20036
1

+1.800.411 6751

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DRO Digital Consultancy

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

20% AI Consulting

20% CRM Consulting and SI

20% Digital Strategy +3 services

15% Back Office Outsourcing

15% Search Engine Optimization

10% Email Marketing

Launched in 2019, DRO Digital Consultancy, a small Digital Strategy company, is based in Nairobi, Kenya and Tallinn, Estonia. Their team provides Digital Strategy and CRM consulting and SI.
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Washington, DC

Kilbourne Place Northwest
Washington, DC 20010
2 - 5

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Cheryl Jefferson & Associates, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fulton, MD

Services provided

60% Accounting

20% Financial Consulting

10% Back Office Outsourcing +1 service

10% Call Center Services

Founded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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Fulton, MD

8115 Maple Lawn Blvd, Suite 350
Fulton, MD 20759
2 - 5

(410) 772 – 0065

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Nexonic

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Falls Church, VA

Services provided

20% Customer Service Outsourcing

20% Digital Asset Management

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Development

Nexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.
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Falls Church, VA

3415 Willow Tree Lane
Falls Church, VA 22044
10 - 15

571-748-7666

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Velan Healthcare Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dover, DE

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Velan Healthcare Services is an answering service company. They offer Call Center Services and Back Office Outsourcing and are headquartered in Dover, Delaware.
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Dover, DE

8 The Green, Suite #4539
Dover, DE 19901
501 - 750

+1 727 756 1632

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3Links Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

20% Application Management & Support

20% Call Center Services

20% IT Managed Services +4 services

10% Corporate Photography

10% Video Production

10% Web Design

10% Web Development

3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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Silver Spring, MD

8701 Georgia Ave,
Silver Spring, MD 20910
6 - 9

+1.301.588.8291

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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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Case Healthcare Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

70% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

10% Warehousing & Distribution

Case Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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Reston, VA

12110 Sunset Hills Road, Suite 600
Reston, VA 20190
10 - 15

+1.703.940.5070

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Cool & Associates LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westminster, MD

Services provided

20% Marketing Strategy

10% Branding

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Event Marketing

10% Media Planning & Buying

10% Translation

7% Recruiting

3% Staffing

Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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Westminster, MD

909 Baltimore Blvd #147
Westminster, MD 21157
16 - 20

(443) 963-9430

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Government Tactical Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vienna, VA

Services provided

20% Business Consulting

20% Call Center Services

20% Corporate Training & Coaching +3 services

20% Custom Software Development

10% BI & Big Data Consulting & SI

10% Cybersecurity

Based in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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Vienna, VA

1951 KIDWELL DR # 320
Vienna, VA 22182
31 - 40

+1.571.229.5001

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YellowStone Xperiences

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

40% IT Staff Augmentation

24% Custom Software Development

10% Back Office Outsourcing +3 services

10% Web Design

8% Call Center Services

8% Digital Strategy

Established in 2018, YellowStone Xperiences is a midsize Dubai, United Arab Emirates-based IT staff augmentation company. Their team focuses on IT staff augmentation and Custom Software Development.
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Dover, DE

South DuPont Highway Suite 102, Dover-19901, Delaware, United States America
Dover, DE 19901
2 - 5

+1 (604)3493946

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Afef Ayed

4.8 2 reviews

$5,000+

$50 - $99 / hr

10 - 49

Dover, DE

Services provided

20% Conversion Optimization

20% Ecommerce Marketing

20% Pay Per Click +3 services

20% Sales Outsourcing

10% CRM Consulting and SI

10% Low/No Code Development

Afef Ayed is a digital marketing agency specializing in Google AdWords and tracking metrics. Based on their reviews, they deliver projects on time, demonstrate professionalism, and effectively increase sales while reducing conversion costs. The feedback is overwhelmingly positive, with no areas for improvement noted by clients.

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Industry Experience

Afef Ayed has demonstrated expertise in the healthcare industry, particularly in digital marketing, as evidenced by positive feedback from clients. Reviews highlight strengths in setting up Google AdWords and tracking metrics, resulting in increased sales and reduced conversion costs. The overall sentiment is highly favorable, with clients appreciating Afef's professionalism, clear communication, and timely project delivery. This provider may be an excellent fit for healthcare businesses seeking robust digital marketing solutions.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Afef Ayed's cost-effectiveness and value for money, noting significant increases in sales and decreased conversion costs. One CEO highlighted the company's professionalism and timely delivery, stating, 'Sales increased and cost of conversion decreased.' Overall, feedback indicates that the services provided are well worth the investment, with no reported areas for improvement regarding pricing.
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Dover, DE

1111B South Governors Avenue
Dover, DE 19904
2 - 5

+1 602-755-3406

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Epsilon Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Arlington, VA

2231 Crystal Drive Ste. 205
Arlington, VA 22202
1

828-398-5400

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Digitally Prime

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Fairfax, VA

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Established in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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Fairfax, VA

4000 Legato Road Suite 1100
Fairfax, VA 22033
16 - 20

1-571-350-3222

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Creatics Solutions

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dover, DE

Services provided

100% Call Center Services

Creatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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Dover, DE

1151 Walker Road
Dover, DE 19904
76 - 100

+13029663838

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Reema Consulting Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gaithersburg, MD

Services provided

50% Accounting

20% Back Office Outsourcing

20% Engineering +1 service

10% IT Managed Services

Accounting company Reema Consulting Services, Inc. Specializes in Accounting and Back Office Outsourcing. They are headquartered in Gaithersburg, Maryland.
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Gaithersburg, MD

8106 Hallmark Place
Gaithersburg, MD 20879
2 - 5

+1.443.303.3630

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THE SCIENTIFIC CONSULTING GROUP, INC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Gaithersburg, MD

Services provided

15% Graphic Design

15% UX/UI Design

10% Corporate Training & Coaching +6 services

10% Customer Service Outsourcing

10% Event Management

10% IT Managed Services

10% Market Research

10% Public Relations

10% Web Development

THE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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Gaithersburg, MD

656 QUINCE ORCHARD RD STE 210
Gaithersburg, MD 20878
50 - 75

+1.301.670.4990

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Flare Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fairfax, VA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Recruiting

20% Staffing

Headquartered in Fairfax, Virginia, Flare Technologies is a Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were founded in 2024.
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Fairfax, VA

3060 Williams Drive
Fairfax, VA 22031
2 - 5

+16468143874

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Double Eagle Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Annapolis, MD

Services provided

40% Business Consulting

20% Corporate Training & Coaching

20% Logistics & Supply Chain Consulting +2 services

10% Back Office Outsourcing

10% Branding

Launched in 2012, Double Eagle Consulting, LLC is a Business Consulting company. The team provides Business Consulting and Corporate Training & Coaching and is located in Annapolis, Maryland.
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Annapolis, MD

1706 Westminster Way
Annapolis, MD 21401
6 - 9

410.903.1548

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NexcelSolutionsLLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, DE

Services provided

20% Call Center Services

20% E-Commerce Development

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Web Development

Located in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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Newark, DE

112 Capitol Trail
Newark, DE 19711
50 - 75

+1(302) 369-6449

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BA Global Talent

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Dover, DE

Services provided

30% Recruiting

30% Staffing

10% Back Office Outsourcing +5 services

10% IT Staff Augmentation

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% Recruitment Process Outsourcing

BA Global Talent is a staffing and recruitment company that specializes in providing diverse global talent across various business functions. Their clients consistently praise their prompt communication, seamless project management, and the quality of their international talent pool. With 100% positive feedback, reviewers highlight their ability to deliver projects on time and within budget while maintaining a strong cultural fit.

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Reviews mention Reasonable pricing
Clients consistently highlight BA Global Talent's reasonable pricing as a key factor in their selection process. One executive noted that the pricing fit their budget while still ensuring high-quality deliverables. Another CEO emphasized the fair pricing relative to the quality of work received, stating it made the hiring process seamless. Overall, the sentiment regarding pricing is overwhelmingly positive, with clients expressing satisfaction and recommending BA Global Talent for its value.

Web Dev, SEO & Marketing Staffing for Coffee Company

5.0 Apr 13, 2025

The measurable outcomes from all the projects was the completion of the projects on time and on budget as well as the ongoing maintenance associated with each project. Items and milestones were completed ahead of time with amazing quality and on-budget. Communication was crystal clear with no resistance to changes that naturally occur throughout the project. Expert diverse talent across all business functions for a great price!
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Industry Experience

BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.
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United States (3) Canada (1)
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ComputerData Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Washington, DC

Services provided

20% Back Office Outsourcing

20% Engineering

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Staffing

In Washington, District of Columbia, ComputerData Solutions, LLC is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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Washington, DC

100 M Street SE, Suite 600
Washington, DC 20003
6 - 9

(202) 299-4029

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United Mass Tort Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bethesda, MD

Services provided

20% Call Center Services

20% Direct Marketing

20% Media Planning & Buying +2 services

20% Pay Per Click

20% Social Media Marketing

Direct Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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Bethesda, MD

4938 Hampden Ln, # 446
Bethesda, MD 20814
2 - 5

800.731.9652

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